Public Storage Self-Storage Units at 466 Herndon Parkway, Herndon, VA

Mr johnson thank you 5*

Mr Johnson Great customer serivce!

Mr Johnson thank you!

I had a very positive experience at this location and recommend it. The facilities are clean, well cared for, and I always felt safe there. Thank you!

The manager onsite was great

Great service thanks Terry!

I have used many different public storage systems in the past, but this location has been my favorite so far. Customer service is always accommodating if the rare issues arises and I feel comfortable knowing my items are safe and secure.

Great customer service thank you!

Amazing experience and great customer service!

My thanks to Jeslyn at Public Storage in Herndon for all of her assistance. She is very professional, knowledgeable, helpful, and pleasant. She is a joy to work with, and she is an excellent representative for the Public Storage Company. Thanks again!

I wish the review system allows me to select zero star instead of one star ! I was at this Herndon parkway location today to get an answer why my storage unit rent went up, as soon as I walked in to this location office, the office lady got an attitude from her body language …i asked her about any idea how my rent went up and she’s trying to convince me with a none satisfactory answer without even pulling my information to the system !!! I then asked her to provide my info, likely she was with a nice lady person on speaker phone who knows how to do her job and was able to answer my question, although the six month deal is kind of tricky if you move right before the beginning of the month as they’ll use those few prorated days to get them counted under the first six month special deal ! Now the lady who was on speaker phone told me how my monthly rent is going to cost me this price for the next six months and when I asked the office lady about something in writing that guarantees my next six month rent fees that shows the amount you told me about, then she rudely said “ YOU CAN LAEAVE WE ALREADY TOLD YOU EVERYTHING, LEAVE LEAVE “ she then walked me out from the office and locked the door !! The worst experience I’ve seen in my life. At this point I’m planing to take my business else where.

Very happy with the service I received here. This place is well organized and very clean compared to other facilities I have rented from. When I arrived I wasn’t exactly sure what size unit I would be needing. Jeslyn was extremely helpful and showed me multiple units to help me pick out the perfect one. Overall was a great experience and I plan to stay with this location for storage.

Went in to inquire about a few different sized units and Jeslyn was super nice and helpful with all my questions. ☺️

Jeslyn was so helpful and made everything easy and efficient. Will be recommending this location to friends and family! Thanks again for everything!

Muy buena atención, me ayudaron con un problema que tenía en la app y con los pagos que necesitaba hacer, la atención en recepción fue muy completa y agradable, espero que muchas compañías tengan este mismo cuidado hacia sus clientes. ⭐️⭐️⭐️⭐️⭐️👍🏼

I went in to look at a unit and was very impressed of how clean the property was and was assisted by Jeslyn who was a big help. She answered every question I had and was very professional and kind.

I called this location to check for any promos and prices and I believe I spoke with Jeslyn, such a great help! All my questions were answered, she was professional and kind. Would definitely be doing business here. Thanks again Jeslyn

They called me on a weekend to confirm I would be there, but weren't there themselves as I waited 30 min for somebody to show. Tried to cancel 2 days later but they had already cancelled my reservation without notice. Also, that $1 first month rent is a sham cause you have to pay a one time fee the first month anyway.

I was helped by Jeslyn and she was very attentive, friendly and kind with me and was able to answer all of my questions without causing any confusion.

Jeslyn is the best

Jeslyn did an amazing job!

I highly recommend this public storage facility at 466 Herndon Parkway VA 20170. I had absolutely the best service from Michael. He is awesome and he was so incredibly helpful and patient.

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Jeslyn did an excellent job!!

Excellent service from Hunter at this location! He took the time to solve my problems and offered some very helpful suggestions for our business. Definitely recommend this location!

Manager is very friendly ; )

Great staff! Mr. Register was super informative and polite.

Easy access clean unit and Hunter was very helpful and polite.

Staff was very friendly and helpful

Chris was very helpful and respectful.

Christopher was nothing but wonderful in helping me with my storage needs. Very knowledgeable. If you're looking for a place to store your things, this is the place to go!

Mike was a great help

Great option for our storage. I was pretty adamant about finding a location outside of a flood zone, and was very satisfied with the location of this place in particular. Easy to access units, good prices, and friendly staff. Our big moving trucks were able to get in and out without too much trouble. Big thanks to Chris for a very smooth check out!

Toni is fantastic! Direct and helpful and extremely friendly. We feel very confident keeping our things here! Chris is also fantastic and helpful! Great place overall.

Your office guy, Chris, was very helpful and gave me all the info I needed.

Amazing help from Chris!

Great customer service, very knowledgeable about products and services, definitely made it super easy

The manager hunter has been awesome! ! He has been so helpful and always willing to help us out.

Great help! Answered all my questions.

Nice location. And someone was there. Not like the unmanned Herndon location.

Ram provided the very best service today and he is very professional and friendly.

Very clean and friendly staff. Ask for Hunter, he was very helpful

Very clean!!

Super smooth process, very clean. The property manager is quite possibly the nicest person I ever met. My stuff is safe with her in charge!!

I came in today to ask about renting a unit for my business and Chris was very pleasant to speak with. He gave me all the information I needed, and I am planning on renting in the near future.