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Address

45941 Old Ox Road
Sterling, VA 20166

Phone

703-962-6583

703-962-6583

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

703-962-6583

703-962-6583

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 22/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 22/mo $28
    Online only price
    2nd Month Free

    No Obligation

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    5'x5'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 22/mo $28
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 36/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 36/mo $45
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 36/mo $45
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 48/mo $59
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 88/mo $110
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 88/mo $110
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 148/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 148/mo $185
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 152/mo
    Online only price
    $1 first month rent
    Large 9'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 152/mo $190
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 193/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 193/mo $241
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 252/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 252/mo $314
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 306/mo
    Online only price
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 306/mo $382
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 386/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 386/mo $482
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Sterling Storage Units Near Route 28

Public Storage in Sterling is at the intersection of Rock Hill Road and Old Ox Road, just east of State Route 28, with a variety of self storage choices for the community.
Roughly 30 miles outside of Washington, D.C., commuters heading in and out of the nation's capital along Route 267 will find we are just a few minutes north of the Dulles Access Road, making us a convenient storage stop during the week.
Less than five miles from Dulles International Airport, a 5x10 storage unit is a great pick if you want to keep smaller loads near the airport, whether it's extra luggage or important business-related materials.
Businesses along Sterling Boulevard will find a 10x20 storage unit is a great way to create extra office storage space, while families throughout southeast Loudoun County will love the space inside a 10x30 storage unit when you are packing up the whole house ahead of a major home renovation or repair.
We offer a large selection of indoor storage units and climate controlled storage units, as well as the option of outdoor storage units with drive-up accessibility. We also sell moving boxes and moving supplies, including packing tape, bubble wrap, mattress bags and furniture pads, inside the rental office, which is open 7 days a week.
At Sterling Public Storage, we know the need for self storage space can pop up at any time and in any size. That's why we take pride in offering our customers a wide range of cheap storage solutions to help you find the space you need year after year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 323)

February 24, 2024
Google Public Storage Christene Marie
Drew was absolutely wonderful! He was present and attentive and went above and beyond to help me. I have never experienced this kind of service at a storage unit before, and was very pleasantly surprised! Forever a loyal customer because of Drew.
February 1, 2024
Google Public Storage Samuel Fisher
I'm moving soon and went to a few storage facilities looking for the best deal for when the time comes. I was helped by the manager (his name is Hunter) and I was so pleased at the professionalism he displayed. While I didn't purchase a unit today, I will be coming back in the future.
January 31, 2024
Google Public Storage Lisa Grubb
My first visit was about 4 months ago, & Drew continues to be very helpful, & takes the time to answer all my questions.
January 14, 2024
Google Public Storage Daphne Talley
Excellent customer service. Hate having to use your facilities but enjoy the helpful and friendly staff.
January 13, 2024
Google Public Storage Angela Lamb
I highly recommend using this storage facility. Hunter was super helpful!
December 31, 2023
Google Public Storage Fikre Deneke
Awesome staff. Brittany answered all my questions, she was pleasant to talk to and explained the services and options. I look forward to coming back and I live in Arlington, so good customer service is important. Happy New Year Brittany.
December 29, 2023
Google Public Storage Mila G
*** Update: ** still renting here and service is still great! Drew and Brittney take great care of me !
December 29, 2023
Google Public Storage Terry Summer
I was very impressed with Hunter who helped me with my storage unit. Answered all of my questions. Thank you.
December 4, 2023
Google Public Storage Stephen Mccready
November 24, 2023
Google Public Storage Katie Miller
Best 4 years with a storage unit company. Brett Helbert went above and beyond. Best customer service I’ve had with any company. 5++++++
November 24, 2023
Google Public Storage Gina Squarzoni
Brett Helbert was so helpful. If it wasn’t for him I don’t know what I would have done. Amazing service. If I could give more than 5 stars I would. Thank you for everything.
November 16, 2023
Google Public Storage Tara Cash
Drew was very informative and definitely knows his stuff! Really great experience.
November 11, 2023
Google Public Storage bobbie miles
Drew was very helpful in answering all my questions.
October 31, 2023
Google Public Storage Jarrod Wronski
Really getting tired of my rates going up for no reason. And the lights in the parking lot didn't work for an entire year, one of the elevators was down for several weeks. Seems strange that nothing gets done.
October 8, 2023
Google Public Storage junior reyes
Deshawn was very helpful and kind
October 8, 2023
Google Public Storage Jonathan Pederson
Cannot believe the service I got. She really knows how to make a customer happy. Ask for the intro promos
September 28, 2023
Google Public Storage Darien Walling
Rented a unit here and Brittney was great help! She showed me a couple different sizes to get me a good price for what i needed. She works quickly and efficiently. She is very knowledgeable about the place! And best of all she so polite and welcoming! Great service from the manager!
September 27, 2023
Google Public Storage jessica p
Drew was super helpful! Overall a great experience!
September 13, 2023
Google Public Storage Sharon Beavers
I wish all property managers were as knowledgeable as Drew Helbert. He was professional and very helpful.
August 24, 2023
Google Public Storage Kaitlynn Miller
Drew! He's the best representative that you could have for your company. Like, wow, he made my day so much better by being amazing at his job. He knows what's going on and really cares. I'm amazed at the level of customer service and care I was given. Thank you, Drew, for being amazing at your job. Just talked to Mike and Drew again and wow! The customer service is amazing. Everything I call to talk to Drew everyone is so nice and helpful. I'm still amazed at his skills.
August 13, 2023
Google Public Storage Aaron Singer
Warning: They increase rent at 40%/yr. Update: they now charge me about 4x the rate I signed up at, in only four years time.
August 9, 2023
Google Public Storage Huntron
Drew is best.
August 6, 2023
Google Public Storage Victoria jenkins
August 3, 2023
Google Public Storage Dubya
New-ish climate controlled storage. Parts of the warehouse are sectioned off by fire doors, which are standard size as opposed to the entry doors which are double sliding doors. Make sure your stuff fits! Also I saw this mouse, alive and well just chilling in the hallway. Walked by him twice and he didn't even move.
July 21, 2023
Google Public Storage Victoria Prudencio
Drew assisted my mother and I in finding a storage unit very short notice. He was very informative, and extremely helpful. Will definitely refer to others. 😊
July 18, 2023
Google Public Storage Kevin Price
The lady, Britney I think, was extremely helpful in assisting me with my moving storage emergency.
July 10, 2023
Google Public Storage Jonathan Pederson
Service here was excellent and it was well cleaned. Staff very helpful and friendly. moved in to a 5X5 that was beautifully clean and easy to access with app.
June 10, 2023
Google Public Storage shawn henderson
I had a great experience upon checking in to my new storage unit. Customer service is above 5 stars, the first person I met on my arrival was a very pleasant and helpful person named Brittney. She made everything so easy, and with very helpful advice and direction.
May 23, 2023
Google Public Storage Becky Jackson
So glad we chose Public Storage at this location. Drew and Brittney have been incredibly helpful in meeting our needs. Thanks to them both!
May 7, 2023
Google Public Storage Jeremiah Robinson
April 23, 2023
Google Public Storage Erlin Herrera
Brittney she is a supe,super customer service, and she know everything in the storage.
April 18, 2023
Google Public Storage Shannon Joseph
Drew provides EXCELLENT customer service and has such a great ability to anticipate needs!! I strongly recommend renting a unit at this location.
April 8, 2023
Google Public Storage Camaren Clarke
I had a few issues with my name and email being mis spelled and me not receiving updates on my unit. Brittany and Drew were so helpful. They got me all set up properly, I got a confirmation email immediately and back into my unit promptly. The units at this location are always well maintained (no bugs etc). 4 stars not 5 just because when I first got my unit they asked for my ID but someone mis spelled both my first and last name on both my unit paperwork and my email address which is my first and last name.
April 7, 2023
Google Public Storage Peter Hays
March 26, 2023
Google Public Storage Rolando Meder
March 9, 2023
Google Public Storage Zulfagar Hassan
Very great customer service Thanks Drew
March 1, 2023
Google Public Storage Donald Ortolani
Drew (aka Superman) is a top notch property manager, helpful in any way possible, when renting from the best you always get the best, Otto
February 19, 2023
Google Public Storage Aleks Mitic
Stay away from this scammer storage. I was renting 5x5 unit for almost 5 years. I way paying $24 per month. This month I got notification that my rent is going to increase to $52. That is ridiculous considering that they want to increase for 100%. I went on their website and they advertise unit like mine for $30. This is just a classic scam if you have an auto pay hoping that you will not notice how much do they charge you. Stay away
February 4, 2023
Google Public Storage assanvo joel
Drew is nice
February 4, 2023
Google Public Storage Daliah Sara
I am writing to thank Drew on 45941 Ox Road for his EXCELLENT service. I contacted the wrong location on the same street in Sterling, but Drew was so helpful when he was following up on my mistaken reservation and answered all of my questions.
January 20, 2023
Google Public Storage Courtney Froemming
Amazing service! Drew was amazing at helping me out. Very good at explaining everything and helped me with my unit. Honestly best service here, Will definitely recommend
January 20, 2023
Google Public Storage Alfie Mo
came into today. some trainee Derek or darrell, helped me. I went to view a unit on the 2rd floor with fix my needs. the manager helped too. both seemed to be knowledge able. place was clean too.
January 17, 2023
Google Public Storage Malachi Cash
I spoke with Drew today at this location and he was super helpful. I asked him a lot of pricing, size, and contract questions and he was very informative! Thanks for all your help!
December 27, 2022
Google Public Storage Candace Caroline
Spoke with Drew today to get some pricing and measurements about an upcoming unit i will be renting. He was extremely knowledgeable and helpful. 100% will get my business thanks to Drew’s helpfulness and great attitude!
December 27, 2022
Google Public Storage Kevin
Let me tell ya, Drew (Manager) was incredibly helpful. A+ service and professionalism. I am happy with my experience and will recommend others to visit this location as well. Thank you!
December 16, 2022
Google Public Storage Kali Davis
Drew was super kind and helpful with all of our questions and concerns! Definitely recommend for your storage needs!
November 25, 2022
Google Public Storage Ines de Achaval
Moving in process is easy going and organized. Staff member Drew is especially helpful, professional and friendly. He helped us get settled on our move-in day, and assisted us a few weeks later when we accidentally dropped our keys down the elevator. He quickly tried calling a few local locksmiths, all of which were closed on account of the holiday. He then went out of his way to help us retrieve our keys - eventually succeeding! Couldn’t ask for better customer service.
November 10, 2022
Google Public Storage Luzmila Galicia
Great customer service. Clean property, Thank You Drew and Iris.
November 9, 2022
Google Public Storage Murry Weimar
While one doesn't normally think that a great experience can be made at a storage location, I would advise you to think again. Drew helped make my first time using a accessing, using, and moving items into a storage unit a breeze. He explained everything clearer and made the experience an easy one. We are going through a big declutter and needed the unit to achieve the house cleanse before we move. With all of that on the mind, he helped take one less stressful thing to worry about out. Drew was very helpful and very friendly. Get in touch with this storage facilitate for great service.
October 25, 2022
Google Public Storage Blake Miyashiro
Had an amazing experience at this location. Drew was extremely helpful with the process and I will definitely be recommending to my friends/family
October 24, 2022
Google Public Storage Leah Clerman
Great location and very helpful staff. Storage areas are clean and well kept. The manager, Drew was particularly helpful in answering all my questions and making sure all my needs were met.
October 6, 2022
Google Public Storage Christina Protic
GREAT PLACE!! Drew (the manager) was very nice and helpful. I have been renting at this location for over one year now, and am very happy.
September 22, 2022
Google Public Storage Webby Belfield
I would recommend this location to anyone. They’re friendly, helpful, and always make sure your storage is safe and secured with great prices. The manager Drew was a great help and an overall great person.
September 14, 2022
Google Public Storage Michelle Chelle
I was at the Public Storage facility today on Old Ox Road and was assisted by Drew. He was super helpful and knowledgeable. Great work ethic and attitude. 10/10 would recommend this location to anyone needing storage!
September 8, 2022
Google Public Storage Carla Amor Celebrant-The Love Officiant
Things were falling a part for a time. But seems like the mew manager Drew is getting it back to high standards! Great customer service. Storage buildings are clean and free of bugs.
August 30, 2022
Google Public Storage Mariela Cerrutti
August 25, 2022
Google Public Storage Wilson Madero
August 23, 2022
Google Public Storage Paco Aguilar
August 4, 2022
Google Public Storage Brandi Evans
NOT happy that they keep raising my rent every few months. I started out paying a very affordable monthly price (which is why I chose this place) and I receive a notice every few months of a rent increase. Had I known my rent would increase 3x within a year and I was going to be paying $300 a month for a small unit I would’ve taken my business elsewhere. Just be aware that your original rate will increase quickly. I’ll be moving my stuff out as soon as I can. Wish I had known.
July 29, 2022
Google Public Storage Grace Denius
Perla was so helpful today! She was able to help us.
July 28, 2022
Google Public Storage David Rivera
Es un pésimo servicio
July 28, 2022
Google Public Storage Sai Saahil Shaik
Perla was amazing! She explained me everything about my movein. She was very patient and helped me with all my questions. She is wonderful Staff! The best staff I have ever talked to in public storage!
July 25, 2022
Google Public Storage James Handy
July 24, 2022
Google Public Storage Yxknow
Today Toni helped me by providing wonderful service while taking my payment.
July 21, 2022
Google Public Storage KHALID ABDALLA
Ms. Perla PM provided me with outstanding customer service and great welcome! Keep up the excellent job Perla!🙏
June 20, 2022
Google Public Storage Jack Hughes
Love the climate controlled Bert Convy memorial wing of the location. Easy access.
June 11, 2022
Google Public Storage Jorge Alcerro
Una súper atención muy amable
June 11, 2022
Google Public Storage Bridget Batchellor
The facility is clean and very secure. The office staff was always very helpful with any questions.
June 9, 2022
Google Public Storage Monica Yulieth Salazar
La señora que me atendió muy querida muy amable y me oriento en todo a la perfección
June 4, 2022
Google Public Storage sunk 101/ David jr
Ram provided excellent service and he is very professional
May 31, 2022
Google Public Storage Lorena Reyes
Muchas Gracias a la señorita Iris Cecilia y Sunisha por el buen servicio. Se le agradece su buena atención.
May 26, 2022
Google Public Storage Abby M
May 21, 2022
Google Public Storage Oscar Huaraca Núñez
May 7, 2022
Google Public Storage Yair soss
Good job:)
May 6, 2022
Google Public Storage Angela Peterson
Iris was excellent.. easy to talk with. Took care of me. Good customer service.
April 23, 2022
Google Public Storage Philomina Whyte
RAM & IRIS are very helpful and I love them so much for their time
April 22, 2022
Google Public Storage George Alvarez
I like this place. Like new facility and a good staff.
April 16, 2022
Google Public Storage Juan Antonio Escobar Serrano
La Señorita Iris me atendió muy bien me ayudó a bajar la nueva aplicación para más accesible al entrar y hacer pagos. Muchas Gracias!
April 9, 2022
Google Public Storage Amr Raouf
Ram was very helpful and very friendly
March 25, 2022
Google Public Storage Brenda Baker
I have never used a storage company for a long period of time, and I am very happy I chose Public Storage. After my furniture had been in Public Storage for over a year and half, when I took it out recently everything was still very nice and fresh. Throw pillows, antique furniture, boxes -- no mold or musky smells. In addition, I want to give big thanks to Bill, the gentleman who was managing the front desk at the time of my exit. I could not have managed my exit without his expertise. Also he was so kind, and very informative. It was his assistance combined with the well managed Public Storage unit that makes this company one of the best, if not the best! Bill- thank you! Brenda
March 21, 2022
Google Public Storage Patricia Wright
Iris was refreshing professional as well as super helpful. I have never used any kind of storage unit. Iris was very sweet and patient with all of my questions. Now that I'm 'moved in' those questions seem very simplistic. However, even while the phone was ringing and others were waiting she managed everything with grace for sure. I did visit and consider other places. However, once I stopped in for a site visit and spoke with Iris I stopped looking as she made it all easy for me. Thank you Iris. :) This facility seems to be kept clean both though out the parking lot as well as inside. I also notice the lighting is pretty bright and that makes me feel more comfortable. The occasional item left behind by an unfortunate renter gets dealt with pretty quickly too. I'm happy I chose this location.
March 15, 2022
Google Public Storage Andy Linares
Good service 👍
March 15, 2022
Google Public Storage Tekora Singleton
Wonderful experience. Timely and efficient.
March 15, 2022
Google Public Storage Gary Maupin
My wife and I rented a storage unit at this location yesterday and found it outstanding. We looked at a lot of storage facilities and chose this one. It has easy access, many storage options and is very clean and has excellent management. We found Iris a simply outstanding person to work with in all respects. She knew her business, was very friendly and was extremely helpful. We consider ourselves lucky to have found this facility and Iris.
March 10, 2022
Google Public Storage Carla Bates
Secure and easy access! This facility is newer and very clean. They have plenty of space to unload and park.
February 18, 2022
Google Public Storage Robert Monical
Marginal management. Unable to help me bore out one of their standard cylinder locks. Price increased over 50% in 18 months. Restrooms are locked.
February 13, 2022
Google Public Storage Pooja Singh
Hillary was very helpful to give the tour of the facility and answered all my questions. Highly recommend this place.
February 5, 2022
Google Public Storage Mariela Blanco
Ram was vey professional and helpful today! Thank you.
February 3, 2022
Google Public Storage Eric Carr
Easy in-n-out with the PS app. Staff if friendly.
February 2, 2022
Google Public Storage James towee
Iris is very helpful and So sweet.
February 1, 2022
Google Public Storage ANTHONY KARIKARI
Hillary & Iris were AWESOME AND SIMPLY AMAZING. Had a smile on the entire time. Very friendly and customer friendly. I can feel and see the smile behind the mask. Thank you ladies
January 24, 2022
Google Public Storage Ray M
Hoy estube selesionando un storage y la Joven iris fue muy amable y un Servicio eselente
January 22, 2022
Google Public Storage Nerys Bonilla
Ram Iris provided us a really good service.
January 22, 2022
Google Public Storage Vi Dan
Ram Iris is an awesome worker, he provided all the info we need it.
January 22, 2022
Google Public Storage Angela Forbes-Akinsitan
Ram and Iris- wonderful customer service!!!!
January 14, 2022
Google Public Storage Kemper Martin
Public Storage - Ram & Neil - I have received great service from my rate request review as a long time customer at this location OX Road Sterling. Thanks for the great customer service. Regards, Kemper Martin 📝 👍 🇺🇸
January 14, 2022
Google Public Storage Akosua McKinney
Ram was very helpful, customer friendly tried his best not loose a customer. Thanks RAM for everything you did today.
January 14, 2022
Google Public Storage Robin Carrio
Ram abs Neil are great
January 13, 2022
Google Public Storage NG Hennessy
I would like to commend Mr. Ram for the service he gave us. He went over and above his duty. I left an item outside my storage locker. He kept the item for me to retrieve at the office, he did not have to. Great job Ram!!
January 11, 2022
Google Public Storage Esteban Medina
Muy bie servio de Las personas k attended grasias
December 21, 2021
Google Public Storage jasmin hernandez
Pearla the front desk receptionist has GREAT customer service! Was really helpful and reliable while assisting me with renting my first storage! Definitely recommend and will be coming back:)
December 11, 2021
Google Public Storage Jose Martinez
Buen servicio al cliente. Gracias Iris
December 5, 2021
Google Public Storage Vishal Sachdeva
Great communication ! Check in process was made super simple by providing all detailed information. Iris the property manager is very helpful , and answered all questions. I hope the check out process is also as smooth, Thank you
December 1, 2021
Google Public Storage Drew Matera
Iris and Shelby are the BEST, so helpful and the really care about their customers.
November 15, 2021
Google Public Storage Matt James
It’s a place to put your stuff.
November 8, 2021
Google Public Storage Brandi Evans
Very clean and loved this place for the first 6 months until they raised my monthly rent by an additional $40/month. Not like I can just cancel my lease and move all my stuff out. I chose this unit because of the great price, and now I'm stuck paying an extra chunk of change each month that I was not prepared for. Not happy about it.
November 6, 2021
Google Public Storage Ata Birol
Ram provides great service. He made the process very easy!
November 2, 2021
Google Public Storage Victoria Jones
I literally made arrangements to pay on the 1st & still was hit with a 62$ lein fee. This is beyond sad because Noone told me I'd get a lein fee even though I told them I'd pay on the 1st. My 1st time ever being late. So not only $25 late fee an $62 lein fee as well just for being 32 days late. I'll never rent from this company again.
October 30, 2021
Google Public Storage Kevin Diaz
Ram & Iris excellent service, very help full.
October 27, 2021
Google Public Storage AIR Arch Inc.
Toni, Ram and Iris helped me a lot. Customer service is fantastic.
October 24, 2021
Google Public Storage Chad Breese
Good service, friendly people, and good prices. Have been with them for over a year now.
October 22, 2021
Google Public Storage Aydali Reyes
Muy bueno 👌
October 19, 2021
Google Public Storage Diana Jovel
Muy amable la seńorita Iris y muy profecional
October 13, 2021
Google Public Storage Rant Central - AKA: BB
Great customer service! Nice facility. Only drawbacks are the bad Google directions and the fact that you can't access the facility later than 9pm.
October 9, 2021
Google Public Storage Neshonda McCoy
I had a great experience. I appreciate Ram and Iris' help!
October 8, 2021
Google Public Storage Yousef Ali
Ram & Iris perfect customer service and very helpful staff.
October 4, 2021
Google Public Storage Reina Murillo
Buenas tardes Tienen una excelente empleada su nombre es Iris. Muchas gracias por su atención.
October 2, 2021
Google Public Storage MANLEY FERGUSON
October 2, 2021
Google Public Storage Cheryl Palmer
Used this location for 3 years and the staff was always professional and helpful. I cleaned out my unit today and Iris and Emad were so helpful and friendly helping me load items and disposing of old stuff. Emad did some heavy lifting saving my back. I definitely recommend Public Storage but mostly this location. Thank you, Cheryl P
September 27, 2021
Google Public Storage Fatguy 111
Horrible customer service! How can they even begin to service anyone when nobody is ever attending this office at this location of Old ox rd in sterling va.
September 22, 2021
Google Public Storage Alicia Sandoval
Eduardo Gonzales gave an amazing service !!!! he took the time to explained and show me the units. So happy with the service!!!!! will definitely recommended this place .
September 12, 2021
Google Public Storage Courtney Mitchell
Very knowledgeable staff! I spoke on the phone with Toni who explained the E-rental option, made the whole process 10x easier! I would definitely recommend
September 1, 2021
Google Public Storage Warren Styles
Aida was extremely nice. Thanks
August 27, 2021
Google Public Storage John Rosendahl
My experience with Public Storage in initially renting has been very positive in Herndon, VA. Old Ox Road location 29240 on August 25th. I  talked to and was shown several spaces by a bright, young woman named Shelby.  She said she was still in training there, but, she seemed familiar with everything.  She is certainly destined for management...in my opinion, as she was very professional, patient,  and courteous. Very easy to talk to and kept focused on answering all my questions about renting space there. My initial contact was with Edwaurdo..across the street..he too, was very kind and patient. In the end, after looking at several spaces, I decided upon a space that Shelby had shown me. She made the sign-up process smooth and painless. Thank you.
August 13, 2021
Google Public Storage Hayden T
Aida was great and very helpful. Got me everything I needed quickly. Nice clean place
August 11, 2021
Google Public Storage Will Brown
Very easy to set up and choose my unit. Customer service was spot on. I chose the mobile sign in option downloaded the app went to my unit when I was ready and got in without hassle.
August 5, 2021
Google Public Storage Joanna Ballhagen
We recently rented a storage unit at Public Storage on Old Ox Road in Sterling. Iris was very helpful and patient with us and answered all our questions.
August 4, 2021
Google Public Storage Domingo Escobar
Iris has helped me with my storage needs since she has started at this location, great customer service.
August 3, 2021
Google Public Storage oscar Maldonado
Iris su atención al cliente es excelente y el lugar muy limpio
July 28, 2021
Google Public Storage Ernie Frate
Staff was helpful. We worked with Crystal who was knowledgeable and friendly. Very clean storage facility. Would highly recommend.
July 11, 2021
Google Public Storage Robert Bird
Very nice people. It seems like corporate is understaffing this location which makes it hard on customers and emppoyees. The staff works hard to overcome this but you have to feel for them.
July 10, 2021
Google Public Storage Eduardo Martinez
Ram is excellent manager and I will definitely recommend all my friends and family for their storage needs to go to this place and ask for Mr.Ram.
July 3, 2021
Google Public Storage teresa tassara
I was renting an unit, Ram provided excellent service and he guided through all the details very nice and patiently.
July 2, 2021
Google Public Storage Teddy Hart
Ram and Iris were very helpful and took great care of me. Thank you!!!
July 2, 2021
Google Public Storage Brent B.
Ram helped me figure out the perfect sized unit for the right budget!
July 2, 2021
Google Public Storage kitnkira Cobb
Ram gave excellent service. Showed me to my unit and made sure I understood the code access and all went very smooth.
July 2, 2021
Google Public Storage Miguel Angel Cerda Teran
Ram gave me excellent services today when I Went to rent a unit
June 26, 2021
Google Public Storage tricia o
Eduardo was very helpful and the communication has been great so far. The price was also reasonable and making the reservation was easy.
June 21, 2021
Google Public Storage Kristen E
Iris was super helpful getting me set up with my storage unit and answering all of my questions. I came in Friday at near the close of business and she was incredible, so nice and helpful.
June 10, 2021
Google Public Storage Rosina Agyeiwaa
The storage is very good. It has climate control
April 24, 2021
Google Public Storage Qamar Sharif
I wanted to see the storage space before renting. I made an appointment and went to a nearby location on Hwy 7 in Sterling, VA but the guy was not hospitable. I went to Old Ox location and met Ms. Aida. She was super nice and I decided to rent at the location, although it was little far from my home.
April 15, 2021
Google Public Storage Abby Haregu
GREAT CUSTOMER SERVICE BY AIDA
April 14, 2021
Google Public Storage Catherine Ross
Predatory practices at Sterling VA location on Old Ox; aggressive pressure to upgrade, endless phone calls after online registration confirmed. Learned at counter contracts run from the 1st to the last day of month, not prorated; advertises first month for $1, but move in on the 15th and you will be charged a full month’s rent on the 2nd, so your first month is free only if you move in on the 1st day of the month. PLUS 50% more expensive than Uhaul on McLaren Road, or Faraday Self Storage Reston, to name a few. Clerk tried to tell me terms are same at other places: LIE. 4/21
April 10, 2021
Google Public Storage Kim Paugh
Ram was amazing! Absolutely great customer service!!!
April 10, 2021
Google Public Storage Daniel Ferguson
Ram was very expeditious and professional
April 10, 2021
Google Public Storage Lisette Ventura
Excellent service 😊very friendly Aida and Ram 💜
March 27, 2021
Google Public Storage Veronica Morato
Best Customer Service ! Mr. Ram
March 20, 2021
Google Public Storage Roberto Herrera
Aida gave a very great and excelente service.I highly recommend this place for your storage needd.
March 20, 2021
Google Public Storage Eduardo Coello
Ram & Aida were excellent and explained me the leasing process very quickly. I am happy with the facility.
March 20, 2021
Google Public Storage David Susanto
Ram and Aida are super friendly and very helpful. They are very patience to answer all our questions and showing us the units. Excellent customer service.
March 14, 2021
Public Storage Alex A.
Outdoor car parking available?
March 5, 2021
Google Public Storage Saurav Pradhan
I was a little hesitant and had doubts on how property Management will support during my move out. It was Aida who I talked to and assured me with the help she can provide. It was a great experience!
March 4, 2021
Google Public Storage Bobby Raimondi (Bobby)
Excellent customer service by Ms. Aida. An awesome job!
March 2, 2021
Google Public Storage Elizabeth Johnson
What a perfect location with a great customer service by Mrs Aida. She is professional and polite. Much appreciated!
February 25, 2021
Google Public Storage Seth
Aida, the property manager is professional, courteous, and polite. Her property is clean, secure, and run efficiently. Thank you, Aida.
February 24, 2021
Google Public Storage Del Gaines
Excellent service really appreciate the consideration thank you so much either Aida
February 6, 2021
Google Public Storage Todd Barrier
Ram and Aida were extremely helpful and informative..very friendly and professional service!
February 6, 2021
Google Public Storage Doc Ros
Ram & Aida are excellent and very helpful
February 6, 2021
Google Public Storage Melaku Kebede
Aida& Ram are awesome people. Everything was so easy and the facility is very clean and nice.
January 30, 2021
Google Public Storage Yader Alvarez
Ram gave me excellent service
January 23, 2021
Google Public Storage David Dunham
Ram was of great help,thing went quick &easy
January 16, 2021
Google Public Storage Andy Marshall
Mr. Ram very helpful gentleman.
January 4, 2021
Google Public Storage Edgar Snow
Ram checked us in with courtesy and professionalism. The process was remarkably efficient, and the facilities seem clean. Overall it seems to be a good value with friendly people.
January 4, 2021
Google Public Storage Mohammed Alfaez
Ram was excellent and fast and I highly recommend him.
January 2, 2021
Google Public Storage Gustavo Vallejos
Ram & Aida are excellent. Today I went to Public Storage to rent a second unit. The facility is very clean
December 28, 2020
Google Public Storage Gohan Barber
Ram is excellent. Explained me the leasing process very patiently. I was in and out in 15 minutes.
December 20, 2020
Google Public Storage Eric Lindgren
Rented a 10x20 unit today from Yousif. Super helpful as I need to drop a PODS unit and unload into a storage unit. The property is big enough so I can drop the PODS unit in front of the unit I rented. Numerous other storage places said I can't do this because it is too tight to maneuver around the PODS unit. Thank you!
December 19, 2020
Google Public Storage Tyrone Brooks
I met a very nice guy on December 19 a manager by the name Mr. RAM l'am very well please with my rental agreement, very nice guy looking forward in working with him.
December 16, 2020
Google Public Storage Reggie Lewis
Ram and Aida are AWESOME!!! They made my whole experience with PS so painless. If you need somewhere to store items dont hesitate to use Ram and Aida,they'll take great care of you!
December 14, 2020
Google Public Storage Reinaldo Guardado lopez
December 7, 2020
Google Public Storage Ronal Zapata
Ram & Keana are excellent team work and facility is very clean. I highly recommend all my friends for there storage needs.
December 7, 2020
Google Public Storage Daniel Rodas
Great service from Ram & Keana. Easy, fast and very helpful.
December 4, 2020
Google Public Storage N Mo
Yousif was a great man and very very helpful and i really appreciate his helps and tips and the place was very nice and clean
November 28, 2020
Google Public Storage Christian Orr
Great service from Ram and Aida, many thanks/sukriya/ahmesegnalehu!
November 28, 2020
Google Public Storage Shawn Islam
Ram was great. He gave a great service and he is very professional and knows his stuff ☹️
November 16, 2020
Google Public Storage Douglas Mendoza
Ram very good customer service nice & clean location
November 14, 2020
Google Public Storage Daren Grayson
Ram was very helpful and the customer service was excellent 10 out of 10 for me
November 11, 2020
Google Public Storage kevin brown
We needed something easy and within budget. And Ms Aida was a great great help. Thanks for making our 20years storage a easy process for the next home 😁😁.
November 9, 2020
Google Public Storage Rolando Sandoval
Ram, professional customer service and a great storage specialist!!! Thank you!!
November 7, 2020
Google Public Storage Bukky Brown
I had a really good experience with Aida, at this location. The Public Storage customer service line messed up my reservation for a unit and booked me at a wrong location. And with less than hour before I had to meet my movers, Aida was able to get me a unit at this location and communicate with the location where I had been mistakenly placed to arrange my check out from that location. She really made an already stressful day a bit better.
October 15, 2020
Google Public Storage andrea velasquez
Today we came with my friend to rent a storage and we had a great customer service her name is Neadea she was really helpful , she explain us step by step . Thank you so much Neadea for your help !!
October 12, 2020
Google Public Storage Boone Spencer
Closed account as unit no longer required. Michael and Ram provided outstanding customer service. The process to close the account was a breeze. I have not used a storage facility previously, but if I require storage in the future my 1st stop will be Public Storage. Extra clean customer service area and the storage units themselves are in good working order. Renting a storage unit was simple. I was in and out within 30 minutes. The lady who helped me ran through the different options and provided me the Internet price. The unit fit my needs perfectly and will keep my vehicle out of the elements while I’m away.
October 2, 2020
Google Public Storage Noor P.
Great location with amazing prices and excellent customer service
September 5, 2020
Google Public Storage Yassine Aitelmadani
August 13, 2020
Google Public Storage fırat karapınar
August 13, 2020
Google Public Storage Saul Gomez-Joel
August 13, 2020
Google Public Storage Melissa Lippmann
I had a problem with the storage door. Ram, one of the managers came right away and fixed the problem. Thank you for your courteous and pleasant service. I would recommend this Public Storage facility.
July 25, 2020
Google Public Storage Siddhardha Moparthi
Had great customer service, really appreciated the full explanation of the procedure. Ram gave helpful tips and was thorough. Def coming back here
July 7, 2020
Google Public Storage Kiru Tube channel
I went to the storage and i got Mss Aida manager of the storage she serve me alot of thing and she so positive to help, nice communication,nice smile at general you have a hard worker
July 1, 2020
Google Public Storage Christina Henderson
Great place for storage! I received excellent customer service today from Ram! He was very polite and informative about the unit I'm going to rent. A+++ for customer service.
June 24, 2020
Google Public Storage Chef Aguenaou (Basic cooking)
Ram was great He gave me a great service and he looks like he knows his stuff I would love to have guys like him in my team
June 10, 2020
Google Public Storage luis Anton
RAM is excellent Manager
June 8, 2020
Google Public Storage Lucia Rios
Excellent customer service. Ram was awesome!
June 1, 2020
Google Public Storage Erin Gronewald
This storage facility is very clean, safe, well organized, and fairly priced. The manager Ram was incredibly friendly and helpful. The check in process was smooth and convenient because of him.
June 1, 2020
Google Public Storage Bárbara Dávila de Miñán
Ram helped me get settled. Answered all my questions and treated me super well. Thanks!!!
May 25, 2020
Google Public Storage Ashok Marella
Public storage is very location and place , staff is very helpful especially Ram and AP.
April 25, 2020
Google Public Storage Antoin Eaddy
Great location and nice managers
April 14, 2020
Google Public Storage Traci Lee
Amele was extremely helpful and spent a lot of time with me - very impressed with the customer service and overall location! Pricing was on point as well.
April 1, 2020
Google Public Storage Atalie Dougherty
This is a well run facility! Super clean..lots of options and some of the nicest staff. Lauren helped us with our unit rental and she was so professional, knew her stuff and helpful. She was so sweet even to our little one that was with ..helped occupy her with markers!
March 30, 2020
Google Public Storage Teon Bynum
March 9, 2020
Google Public Storage Joce Cortez
March 7, 2020
Google Public Storage Sean Hunt
Great customer service. Lauren was very informative,fast and helpful. I love her positive attitude and smile.
February 28, 2020
Google Public Storage Kennyetta Williams
I was fleeing abusive situation adult protective services had relocated me and then found out these people here are abusers themselves lied about payment dates and amounts
February 28, 2020
Google Public Storage Martin Eldred
The gals that run this place are super friendly and helpful! My unit was clean, convenient, and well-priced.
February 28, 2020
Google Public Storage Meagan Brewer
Lauren is fantastic! The process was so smooth and easy to set up. Highly recommend this location.
February 22, 2020
Google Public Storage elier alonso
February 14, 2020
Google Public Storage William Cooper
January 25, 2020
Google Public Storage Teyon Johnson
Great experience, moved here from another state and had my things in a storage facility in the DC area that was triple the price of what Public Storage charged me, Thank you Lauren for all of your help!!
January 18, 2020
Google Public Storage Peachez Lopez
My Experience was quite pleasant Ms, Sherry was very helpful. The property was well kept. Clean Storage Units ....Keep up the Great service
December 31, 2019
Google Public Storage Susan Reeves
Clean spacious storage units at a decent price! Lauren was especially helpful and very knowledgeable which is great since we are newbies. We’re very impressed!
December 28, 2019
Google Public Storage Jon
Employees here are annoying with calling multiple times everyday. I set up an appointment on a specific day, this place needs to relax and wait until I show up on my scheduled day. Calling me 2-3 times a day is uncalled for.
December 27, 2019
Google Public Storage Tiera Robinson
December 27, 2019
Google Public Storage Tiffany vasquez
Very clean store, lauren was such a huge help. I didnt have anyone helping me unload so she ran and got me a cart which was extremely helpful . I will tell my friend who is moving soon to rent with her . Thanks
December 27, 2019
Google Public Storage sam gerentr
I rented with lauren and she sold me a couple of boxes when i was moving and she was very informative and friendly with helping me.
December 8, 2019
Google Public Storage Elier Alonso Acosta
December 1, 2019
Google Public Storage A
Clean new facility, with large and small units. We've had excellent customer service throughout our time there. Lauren has gone above and beyond in helping us get the right units for our specific needs, assisting through several moves when we needed additional space. Her positive attitude and willingness to always help out has really shaped our experience. Highly recommended!
November 23, 2019
Google Public Storage Jose Grande
Bryan me atendió muy bien gracias
November 22, 2019
Google Public Storage James Peterson
Elizabeth was so helpful I was there helping a friend go though some things in there unit and she came by and was just checking in. Super recommend this place they are very friendly
November 5, 2019
Google Public Storage Kristina Barden
October 24, 2019
Google Public Storage Catherine Cook
Front desk staff was friendly and helpful. Pricing was pretty good compared to a nearby storage facility. It was very easy to reserve a unit on line. Customer service after making the reservation was excellent.
October 9, 2019
Google Public Storage MsM O
Was Very helpful and getting me the exact price I needed the exact size I needed thank you to Brayan and Michael.
September 25, 2019
Google Public Storage Katherine Krumme
Wonderful staff, clean facilities, I trust them with my belongings
August 18, 2019
Google Public Storage Jahongirkhoja Qainarov
August 15, 2019
Google Public Storage David Martinez
I can honestly say I had a great and amazing experience with public storage! With the help of LAUREN! She was very professional and outstanding and answered all my question and left me with a great feeling that I can honestly say I trust public storage!
July 28, 2019
Google Public Storage Matt Kordy
July 24, 2019
Google Public Storage paige jones
Lauren was very friendly and helpful when setting up my account and showing me my storage unit! 😀 good experience.
July 19, 2019
Google Public Storage Hamid Ghanbari
Very good nice lady
July 19, 2019
Google Public Storage Lorena Garcia
July 14, 2019
Google Public Storage Thomas Disney
I just rented a space here and it was a phenomenal experience! It’s my first time storing at a facility that actually cares about their customers. I’ve rented at Cube Smart for the past 3 years, and the Manager was always rude and you might as well call it “self storage” because I had to do everything myself! Now granite, you’re suppose to when it comes to “storing”, but not when it comes to getting help! I mean come on, my rent went up 40% and all they could tell me was “that’s not our problem”. Well shortly after I was referred to this location by a colleague, and I can finally say I think I’ve found a new home for my storage. Lauren helped me and broke down how payments work, and as far as how increases work. The facility is very clean, and Lauren stayed with a smile on her face from start to finish, all while helping other customers as well. Thank you so much Lauren!
July 5, 2019
Google Public Storage L AND
They've been great! Never had a storage before so didnt know what to expect but they keep it tidy and the staff has been friendly in any interactions.
June 30, 2019
Google Public Storage Tyler Sherman
I just had a very good experience with this facility today. I needed a unit quickly. Lauren and Chaela were incredibly helpful and responsive. Everything was clearly communicated and done efficiently. Thanks for your help!
June 28, 2019
Google Public Storage Keilyn Sophia
Friendly service, great prices, clean & secure facility. Lauren was incredibly helpful! I suggest getting a better cylinder lock before you get your unit; I use locks from Simply Self Storage.
June 21, 2019
Google Public Storage Clara Recinos
June 18, 2019
Google Public Storage Victoria King
I was quoted a price and told that would be the price for 6 months, but then online it has gone up $8 a month and when I called the 800 number to tell them about this they said nope that's the contract you we're tricked into signing. Of course I didn't stand there and read the eight or nine pages that I had to sign on the other electronic device and trusted when they said the price. Then there never seem to be enough carts and I wish I would have chosen a place that was open later, because the nine time is difficult
June 18, 2019
Google Public Storage Sean Harris
My experience was truly outstanding very courteous and professional staff chaela
June 13, 2019
Google Public Storage Zbigniew Tyrlik
June 13, 2019
Google Public Storage San Toi
Awesome customer service. Goes above and beyond. Facility is nice and clean. Location manager has grear personality and is friendly.
May 29, 2019
Google Public Storage Sherri Harvey
Lauren provided Amazing Customer Service while getting me set up for a storage unit. She was knowledgeable and quick to get me taken care of with smile. Don’t find service like this anymore!
May 27, 2019
Google Public Storage Jannett Cummings
GREAT! Location. Customer service is out of this world, and not to mention it’s a brand new facility! Cheala helped us find a unit that not only was close by, but had handicap assistance. Just a few ropes on the door that help my husband and I! I meant to leave this review a while back, but wanted to wait until I got a good feel for this location. I appreciate the help young lady!
May 14, 2019
Google Public Storage Sara Morales
I was having a stressful long day and had come to only check prices and ask about storage, and honestly I had such a great experience! Elisabeth helped me take care of everything, she was very helpful, informative, and genuinely happy to assist! I would very much recommend this place for their services, the customer service and prices are worth it!
May 8, 2019
Google Public Storage Beka Taylor
I came into public storage to possibly get a storage unit. I was helped by Elisabeth and she answered all of my questions and helped me find the perfect space for my budget! I am looking forward to possibly storing my things with public storage thanks to Elisabeth.
April 16, 2019
Google Public Storage Marc Choueiri
Just signed up to store my personal belongings. Elisabeth helped me out and she could not have been more helpful or kind. I had a very pleasant move in experience. Also, the doors for the storage locker here are huge. At the CubeSmart, the doors are significantly smaller so you can’t store large items in your storage locker. Also, the prices here are unbeatable. Highly recommended.
March 26, 2019
Google Public Storage David Lin
There have been a number of times where I've showed up after 5 and there are no carts in the first building for customers. The last two times I went there was a lone cart - don't know if anything's being done differently. Update: my last couple visits in the evenings have had at least one cart available. I don't know if any changes were made, but I'm adding a star.
March 21, 2019
Google Public Storage gina squarzoni
Kevoni was very helpful and I had a wonderful experience.
March 14, 2019
Google Public Storage Stefan Lukanov
March 10, 2019
Google Public Storage Heather sargent
Everyone here is amazing. They made me feel very at home and comfortable as this was my first time ever needing storage. Lauren and Chaela are amazing and very knowledgeable.
March 8, 2019
Google Public Storage sethu ram
Lauren was very helpful.
March 8, 2019
Google Public Storage Tareq Anwary
One of the best
February 28, 2019
Google Public Storage Justin Agee
Lauren and Liz were awesome and friendly! Make sure you swing by the Burger King in the area because you will get hungry searching for it because the directions on Google maps is wong! The burger's are worse than the directions.
February 28, 2019
Google Public Storage Tisha Dukes
Thank you for all that you guys do for my family
February 28, 2019
Google Public Storage c s
Lauren was really nice and patient and puts her clients needs before hers. Great listener and excellent customer service skills. Thanks! 2nd Time around she did just as good and reccomended a better unit for my specific needs and saved me money.
February 19, 2019
Google Public Storage Paul Orlando
Lauren was very pleasant, efficient and helpful. She asked many good questions and anticipated those she knew we would have. The "self-insurance" check list she gave us is a good move, helps a renter to work with their carrier to determine adequate coverage. Lauren was clearly concerned about our experience with using the facility. We have not moved anything in yet so currently have no experience with the actual operation, i.e. ease of access and the like.
February 16, 2019
Google Public Storage Muhammad Farhan Ghazi
RIP-OFF. This is a RIP-OFF. There are several HIDDEN CHARGES. I was getting a small unit. They made me purchase a lock, then there was administrative fee, then there was a mandatory insurance I had to buy. On top of that, the actual storage unit was about 500 feet away from the main gate, and then you've to walk about 1000 feet inside the building. Stay away from them. THIS IS A HUGE RIP-OFF.
February 4, 2019
Google Public Storage Giu
Bad customer service
January 29, 2019
Google Public Storage YESS LAWWD
There was Lovely young lady At this location today. I thought I was going to be First in line til I walked in and seen a line. A business owner myself I sat back watch her Respectfully assist everyone in a Timely manner.Keep up the Good work !!!
January 16, 2019
Google Public Storage Cindy Woodward
Kevoni was great! I was tired after moving and a long drive. Kevoni was kind, courteous and fast got me exactly what I was looking for and all checked in so I could unload and go get some rest.
January 3, 2019
Google Public Storage Kathleen Orr
I had an issue with my unit (bad lock) and Kevoni helped me out quickly. Thankful for her help.
December 31, 2018
Google Public Storage David Weller
Lauren & Chaela, provided an exceptional professional experience. They went out of their way to provide a through tour of the facility, to include detailed processes for access and storage management. The facility was in excellent condition with security a top on mind discussion. I would recommend to all...
December 30, 2018
Google Public Storage Bahram Faghih
Friendly, knowledgeable and awesome staff, Chaela was very helpful
December 1, 2018
Google Public Storage Darryl Branting
I've used three different storage companies and this Public Storage in Herndon is by far the best. Access is so easy; they essentially have their own traffic light on Old Ox Road. The staff (Lauren and Iris) were very friendly and helpful. The facility is spacious so parking is easy. The storage rooms are all climate controlled and secure. Multiple moving carts are available, which make moving stuff so much easier. There are bathrooms in the buildings. Oh, one more thing. The price for a 10x10 was one third the cost of the nearby facilities. One third.
November 26, 2018
Google Public Storage Ronald Ryan
I have rented from other public storages and wasn't always happy with the service BUT! this one was awesome. lauren made my day and was helpful! She gave the highest quality customer service possible. With the positive treatment by Lauren It seems very likely I will enjoy my storage here. I will update if there are any issues.
November 26, 2018
Google Public Storage Erik
Good service, took the time to thoroughly explain everything and quite helpful.
November 19, 2018
Google Public Storage Tahir Khan
This is a nice new spacious facility and Lauren was a pleasure to deal with. She not only did my paperwork but walked me to my storage shed and went over all the details.
November 17, 2018
Google Public Storage larry cohen
Nice attention explains everything necessary to perform in the storage.
November 17, 2018
Google Public Storage Stanley Jia
November 4, 2018
Google Public Storage Jennifer Arnn
Great location and price, STELLAR customer service!. Lauren is extremely knowledgeable and really knows what she is doing and actually made obtaining my unit a very pleasant experience. A+
November 3, 2018
Google Public Storage sreedhar potakamuri
I have good experience with Lauren and nice to talking to you
October 29, 2018
Google Public Storage Khalil Abubakar
The facility is convenient, easy to get to and close to home. Once I had made the reservation online. Patrick - one of the Managers called to reach out and introduce himself. My wife and I went to get the paperwork done a couple of hours later in the day. Lauren was very helpful in getting us set up, showing us the storage unit (which was clean) and recommending the damp check granules ... all done with a friendly smile. Camara was also there to help and she explained the details/breakdown of all the costs we had to pay. Very thorough. All in all we were done in about 25 minutes. Highly recommend the facility.
October 8, 2018
Google Public Storage Youness Madani
September 30, 2018
Google Public Storage Anne Ganten
I had a very complicated move and Lauren, who works at this location, was absolutely marvelous. From a staff perspective, this location is top notch, and I am very happy to recommend it.
September 29, 2018
Google Public Storage Calecia Finklea
Lauren and Elisabeth were awesome!!! They made me feel at home and the service was super fast and friendly!!! Highly recommended!!!
September 28, 2018
Google Public Storage Sandy Stephens
We were in a pinch for a large storage unit. Upon arriving @ Public Storage, the property manager made our day! She was extremely professional and extremely customer focused! The property is well kept and safe. I highly recommend! The proud renter of (2) 10x25' units!
September 8, 2018
Google Public Storage April Wu
August 21, 2018
Google Public Storage Marci Lindsay
Got a great price. Nice and new. Manager is fantastic.
August 1, 2018
Google Public Storage Kaci Bailey
Lauren was the lady who sold me the unit. She was very helpful, friendly and accommodating. Highly recommend this storage. New, nice, and clean.
July 11, 2018
Google Public Storage Alex Santos
Plus: spacious areas, hassle free access, overall friendly. I've used Public Space storage on Bladensburg Road NE in Washington, DC and also on Harry Byrd Highway in Sterling, VA for a few months - both were very good experiences. Negative: I thought I would get the same with Old Ox Road in Sterling, VA thinking it's good company customer service and principles. First, I had an upstairs indoor unit for the climate control. It wasn't super cool but good enough for the short one month I needed. The low rating is due to the deception Lauren gave me regarding my move-out. I called a week ahead stating I couldn't move out until the first of the next month (when another month would be charged) because of new apartment lease start date. She told me that their location would close out account June 30th and offer me a one-day courtesy day to move with a temporary code she'd provide - must be out by July 1st. Yes, I understood policy but please don't tell me you'll give me a courtesy day and then turn around and lie. Just give it to the customer straight. Also, a promised call back from District Manager never happened and I was charged another full month. I am disappointed. I'm sure I'll need storage again, but it'll be U-haul or EZ Space. Take care.
June 29, 2018
Google Public Storage Lauren Smith
Lauren was very helpful while setting me up with my new unit!
June 23, 2018
Google Public Storage Mo Hamilton
I want to thank Lauren for her great customer service! I was having some difficulties with my code. She eased my frustration with her professionalism and willingness to help! Great customer service! Thank you Lauren!
June 17, 2018
Google Public Storage Joseph Stanley
Friendly and knowledgable staff! Lauren could not have been more customer focused and provided nothing short of exceptional service in getting us into a new climate controlled storage unit. She was thorough in explaining all the amenities provided at this facility and even took time to provide us with a personal tour to ensure we could move in with ease. We are extremely happy with our decision to go with this location over others in the area!
June 10, 2018
Google Public Storage Bob Martin
Lauren is the best
June 1, 2018
Google Public Storage Dave Ward
Awesome service, Lauren is great!!
May 23, 2018
Google Public Storage Wade McMaster
Saxon was very helpful and professional.
May 23, 2018
Google Public Storage Michael craddock
All Public Storages are Not created equal! Today I had the pleasure of getting help from Saxon and Armides! Knowledgeable and super friendly! These guys know their stuff and I’d advise anyone to go out of their way to use this facility. Thanks guys!
May 22, 2018
Public Storage John Mark
Are You Good Bro?
May 20, 2018
Google Public Storage Elias Gannage
April 10, 2018
Google Public Storage Morty B
I have a unit in this location. I was out of the country for while and was not aware of the $26.00 yearly rent increase. I have already had an automatic payment setup for the payment. I realized today that I was charge $61.00 late fee for non completed payment I immediately contacted the manger of the store. His name is Noah, very great customer oriented manager. I explained my situation and then he follow the procedure of requesting for a late fee waiver as a one time customer curtsy. sure enough got approved by his regional manager Mr. Devin. I just wanted to write this review not just because of the late fee waived which was to be honest the great part of it but also just because the way Public Storage handles its customers. at the end of day what you remember is how good experience you had doing business with a company. Is very rare now days see companies still have such a policy. You don not really see it.
March 29, 2018
Google Public Storage Lourdes Miranda
Saxon was very friendly, professional, and patient as I was deciding which unit to rent. He was very knowledgeable and also recommended purchasing a mattress cover which I didn't think of. Thanks Saxon for the recommendation and your excellent customer service.
March 12, 2018
Google Public Storage adonay salinas
Noah was very helpfull at the front desk, kind and knowledgeable. he was very accomodating anf found the option according to our needs.
March 11, 2018
Google Public Storage Aleem Ahmad
March 10, 2018
Google Public Storage Eddy
March 5, 2018
Google Public Storage Diana Goshorn
I worked with Saxon, Armides, and Noah. They were very friendly and professional. Saxon explained clearly everything I needed to do to access my unit.
February 28, 2018
Google Public Storage Justin
The guys at this Public storage were amazing! The experience was outstanding. Though I’m moving away, if I need storage in the future, I’ll be coming back here.
February 13, 2018
Google Public Storage BReed 85
Awesome experience, Noah helped me out the whole way through and made the process easy. Price is cheap and best I could find in the area. Highly recommend this place.
February 3, 2018
Google Public Storage Karin Abt
Highly recommend Public Storage and specifically this location. Easy, efficient, & pleasant set up of account and choosing storage unit. Noah (Mgr) and Armides are very knowledgeable & personable & willing to help. Happy with the facility - very clean.
February 1, 2018
Google Public Storage Bob Freeman
Noah was very helpful. Very clean, good price. A few more carts and this place would be perfect.
January 29, 2018
Google Public Storage Janice Harris
Awesome staff!! Noah & Arms are the best.
January 23, 2018
Google Public Storage Jeff Szablak
Recently went in to look at options to rent a space for some of my extra stuff and picked up some packing supplies for my move coming up soon. I worked directly with Noah and he was great! Excellent customer service and I really appreciate him answering all my questions.
January 15, 2018
Google Public Storage Andrew Harmon
My wife and I recently moved all of our furniture out of our unit and into our new house and the experience we had at this Public Storage was amazing. This property is brand new, so it's very clean and also has plenty of restrooms. However the best part about this place is the staff. Amazing customer service, I actually ended up offering a job to the extremely kind and overqualified employee who helped us check out of our unit. Highly recommend this place!
December 19, 2017
Google Public Storage Wm. Keith Sampson
It's storage. Clean, well maintained.
December 5, 2017
Google Public Storage Brian Learch
This Public Storage is brand new and spotless on the inside. Noah and the rest of the team here have been extremely helpful on multiple occasions. They were even able to facilitate the delivery of multiple pieces of furniture into my unit without my having to be there. That saved me from having to drive all the way out from downtown to meet the delivery drivers. Thanks guys!
November 25, 2017
Google Public Storage Tamara
The Public Storage on Old Ox Road is a brand new facility and the staff is amazing. The staff makes you feel taken care of the minute you walk through the door. They are pleasant, professional and helpful. I'm in the sales/customer service business and I tell everyone about this particular location because of the staff.
November 9, 2017
Google Public Storage Gary Stoner
Great service! Thanks Noah for making it easy to get a storage unit.
October 19, 2017
Google Public Storage Grace Offerman
I had hit crisis mode and needed a unit FAST. The staff made it so easy, quick and efficient. Noah at customer service helped me find exactly what I needed - when I wasn't even sure what I needed. I would absolutely recommend this location to anyone locally looking for storage.
October 11, 2017
Google Public Storage Rizza Calunia
I have always been a fan of this location! Clean, great size hallways. and to top all that - the Manager on this location Mr. Noah is amazing!!!! Thank you guys for always being so helpful!!!
September 16, 2017
Google Public Storage Rossmery Montano
August 31, 2017
Google Public Storage Jim Jowett
I looked at close to a dozen storage facilities in the area. This one stood out hands down over the others I saw. New. Very clean. Reasonably priced. Easy account setup. Helpful staff (good job Brandon). Our move-in experience was very good with no surprises. My only suggestion would be to have more of a variety (size and type) of carts onsite.
August 17, 2017
Google Public Storage Kelvin Irizarry
I reserved a 5x10 unit online Tuesday evening, the next morning Chris called me confirming my reservation. I showed up around 2 pm and he had everything ready to go for me. He was extremely accommodating and explained everything thoroughly. The facility is very nice as well being that it is brand new. Will recommend this place to anyone that needs storage.
August 11, 2017
Google Public Storage Edna Delgado
I am impressed with the cordial service and professionalism of Mr Noah. Looking for a place to safely store personal belongs due to moving is not an easy task but Noah's ability to explain all that takes to accommodate your space required made it very easy. All brand new storage facility with security system, lights all over the area, elevators, bathrooms on each floor and very easy asphalt paved access to the storage. My husband and I were so happy with this facility that we immediately rented a 5x5 unit for 2 months and recommend this business to anyone in need of storage space. Great Job Mr Noah!
August 5, 2017
Google Public Storage Eric Chuk
Rented an indoor climate controlled unit for a couple of months. Recently discovered half of everything I owned covered in mold. The indoor unit is not particular hot, but it's not too cool. It's humid. Ended up throwing out a ton of furniture. Noah and the staff were accommodating as much as possible. I have been working with the district manager to see if there is anything to do to assist me in the situation, doesn't seem like corporate is too concerned or interested in helping. I did not store any type of liquids in the unit and the last thing I want is to lose half of my furniture for a brand new home. I would recommend people to check on your unit often. Extremely frustrated. I would take everything if I could but I do not have a home to bring it to yet.
July 17, 2017
Google Public Storage Hugo Lazaro
July 1, 2017
Google Public Storage Lisa Nicole
Got a storage unit today and had a great experience. The employees did a great job on assisting us with all of our last minute needs. Noah was extremely helping.
June 23, 2017
Google Public Storage Allison Kennedy
Noah and Armides were extremely friendly and helpful! They made the rental process quick and efficient.
May 18, 2017
Google Public Storage Ana Rodriguez
I rented there the other day on Monday, and the young man behind the counter was so helpful I can't remember his name but he was wearing glasses and was pretty funny". Great costumer service.
April 22, 2017
Google Public Storage Peter Smith
Great service, friendly staff, excellent facilities
April 4, 2017
Google Public Storage Jeremy Stock
Excellent service and prices. New facility, very clean.
March 9, 2017
Google Public Storage Clif Overby
Noah was a very personable and professional guide, and there are 2 other storage facilities on the same street, Public Storage beat their deals hands-down.
March 8, 2017
Google Public Storage sandrapl12415 L.
Wonderful experience! Thank you to Noah and Elisabeth for your gracious accommodations. Excellent customer service!
February 25, 2017
Google Public Storage Alfreda Jones
Excellent help from Noah and Armides! Very professional and extremely helpful and knowledgeable! Great experience! Would definitely recommend this facility to all my colleagues and friends.
February 21, 2017
Google Public Storage Melissa Campion
Chris & Noah are awesome! They are very helpful & friendly...facility is brand new and very clean. I'm a fan! My only wish is that there were climate controlled drive-up units available.
February 18, 2017
Google Public Storage T. A. Parrish
New facility with a very helpful and friendly staff--in person and on the phone. Cheers to Noah and Jessica for great customer service.
February 15, 2017
Google Public Storage Robin Campbell
Armies and Noah was awesome and extremely helpful. Thank you!
January 21, 2017
Google Public Storage Youness Madani
Great service, friendly staff, new high quality unites. Noah was a great assistant
December 30, 2016
Google Public Storage JDWhit _
This a brand new facility and as a result it is very clean and well organized. The staff is very professional and willing to go out of their way to assist. Noah and Steph were the ultimate professionals. I took advantage of the $1 (plus fees and lock) first month move in fee which was great. Stop by, take a look around and sign up!