Public Storage Self-Storage Units at 6325 Stone Rd, Centreville, VA

Darrell is very hepful 😊

Very helpful. Communication was great. Thanks!

Amazing service very helpful

Victoria answered all the questions that I had. Very helpful

Continúes to give great service

Darrell is a awesome Employee and cares a lot about the customers. I really appreciate his help.

Darrell--great customer service!

Bait and Switch marketing. Poor customer service. I had a bad experience with Public Storage and would never use them again. Public Storage uses bait and switch marketing tactics. I joined during a promotion where the first month was free, which is the bait. When I signed up, there was an initiation fee and mandatory lock purchase ($20) that are added that is not disclosed until the very last step in the process. In fact, on the first page of sign up there was "Rent for this much today" message. By the final page, that number has increased substantially while nothing else has been added or changed. There is also an insurance fee that is free for the first month. To add insult to injury, the web site repeatedly failed and I had to go to the storage site to sign up (very inconvenient). Even worse, I called and talked to the site manager who said "Come any time between 9 AM and 5 PM." So I can at 2 PM and the office was locked and nobody was around. I called the office number which went to voicemail. I called the 800 number that after 5 minutes of question simply transferred me to the office I had been calling. I waited 25 minutes for someone to show before leaving to run an errand. I called back before leaving the area and the facility guy answered this time - he said he had been "Inspecting the facility" (for 25 minutes?!) Do yourself a favor, go to a different storage facility, there are many in the area. If this review was helpful to you, please give it a thumbs up.

Stacy was very helpful. She was able to answer all of my questions with no problem.

Darrell was super helpful!

Darrell is very helpful and knowledgeable. Great job. Keep it up!

Darrell si very helpful. Nice location

Excellent customer service & very knowledgeable.

Darrell continues to give me patiently good service.

Debbie provide us excellent service, and was very helpful

Darrell helped me to understand very easy and comfortable. Thanks! Update// I have been here for 3years now. Everything is good and no complain.

Ms. Carrie, the same young lady that helped me open my storage unit, is helping me vacate my unit as well. Very nice, knowledgeable, breaks everything down for you for better understanding, price & availability wise. Thank you Ms. Carrie!!!

Fantastic service! Darrell was so helpful and helped me switch units easily. This is a professional, clean, safe facility. Thank you for your help Darrell!

Gracias Carrier para ayudar i con i pago por esta mes y mi unit es bueno

Stored my things here for years. Always courteous. Great location.

Great service and perfect receptionist qualities.

Darrell did an awesome job and helped us get our storage unit! Great job Darrell!!

Place is nice but the gate doesn't always open. I had to go inside to have someone open it for me as it kept telling me on the app I had no access. Another issue is the price varys every month. I would prefer a set monthly price.

Thank you Carrie for your special help and clean office bathrooms was very clean and my unit was perfect

Gracia Carrie for your help with payment and questions today very clean and nice person

Darrell is a rockstar! I appreciate his help and service. A consummate professional.

Great service from Darrell.

Darryl has been so professional he’s been great he’s always here to service the needs of me and the customers I listen to him and help other customers I recommend this location to anyone.

Good service.

Nice and clean units. Darryl at the front desk was very helpful!

Thank you Carrie for you outstanding help today on a storage unit

Great service, thank you so much Mr. Darrell .

Great Service!!

This is a wonderful location. Marissa was incredibly helpful and thorough and helped me with everything I needed. I’m definitely looking forward to working with her again!!

Darrell was such a wonderful help! So smooth and easy, thank you!

Thank you Carrie for your help today I rented a bigger space as I thought I needed a smaller space you are great and Fran as well nice ladies and smiles

Darryl was very informative and completely explained how to move from a larger unit into a smaller one. His explanation and insight saved my family money and made the move so much easier. You must clone his customer service skills.

Excellent customer service! Darrell would go above and beyond to resolve any inquiries or issues. Thank you! :)

Super friendly staff, quick and easy, woman was extremely helpful

Darrell was amazing - very friendly and so helpful !!!!!!

Great customer service Adriana

Great service very efficient

Big thanks to Carrie for going above and beyond with assisting me today. Thank you

Thanks you Carrie for helping me with my unit very nice.

Great experience with Darrell the property manager. He helped get a unit for my business. I would definitely recommend this location.

Good service.

Very friendly and good service!

Carrie helped me with the orange storage insurance today thank you she had the best advice with my unit

I have been a customer for over 10 years. Darrell is always very helpful. I appreciate the customer service.

Darrell was fantastic he helped us find a storage unit for my one bedroom and made sure I had everything I needed for my move! Thank you for ur help today wonderful customer service

I get a great service from Derrel

Darrell was extremely kind and helpful! 😊

The location is very convenient and the service is amazing! Darrell was extremely helpful, friendly and empathetic to my issues. I was not able to unlock the lock, it was a lock purchased 3 years ago from public storage and it had completely rusted both the outside and inside mechanisms. Darrell spent 15 minutes trying to get it to loosen up & open with silicone spray to no avail. The lady who cuts the locks already came this month but Darrell and Tanya (who called me) worked to get her back in the area and are replacing my lock due to it malfunctioning.

They have Good service I’m recomended this place

Darrell was so helpful with my storage needs. He is great!!

Great service!

Awsome staff

Darrell is the BEST! 👍👍👍👍👍

I would highly recommend this Public Storage location. It’s always clean and safe. Darrell is awesome! He’s always helpful and very patient explaining things. Great customer service!

Excellent custode service !

Very positive experience. Shout out to Darrell who was particularly helpful.

Tanya was a pleasure to meet. Very knowledgeable and friendly. Great Customer service

The service is great Darrell help me out

Carrie had a very nice clean space and she was nice to me thank you

Carrie helped me decide between locker and a 5x5 and we rented the correct one tonight thank you so much have a nice smile

Great manager team for Darrell and Carrie thank you so much for your help and nice clean facility love your smiles 😃

It's convenient

Darrell was awesome. He was informative and friendly. The facilities are clean and safe. Darrell takes his job seriously and professionally and runs a great Public Storage site. I do know what the perfect site manager looks like...but Darrell comes pretty darn close. Always has a smile for his customers and is a great listener.

The property manager Tanya always gives me A+ customer service.

Great people, great service. Extremely helpful they are very informative I recommend everyone who needs storage give them a visit

I have had a storage unit and parking space with Public storage for years now. The entire staff is amazing from Carrie, Tanya to Darrel and Vanessa! The exceptional customer service and great prices is why I recommend them to everyone who needs their services. This being said they will definitely have my business for many more years to come!

Very friendly staff. Bruh Darrell helped with my family’s rental. He was fast and funny. Go check him out.

I had the most amazing experience with Tanya. I strongly advise everyone that’s in the process of looking for a storage to go by there and see her. Very professional and knowledgeable.

Would definitely recommend this location. Clean, professional staff, great service and reasonable prices. Thanks Tanya for all of your help. Stop in and check her out. She was great :-)

Wonderful experience. Met with Tanya and she was a breath of fresh air. Such a sweet woman. I would choose this location again

Darrell awesome anything that I need he figures that out or gets an answer for me he really takes pride in his work and great location and Vanessa has come through for me these guys really take pride in their job definitely a blessing

Been storing at this location for 2 years and they’ve been great. Darryl is amazing! Every time I’m there he’s incredibly helpful. Great customer service! Broke my key in my lock and he was able to help me out & save my lock!! Would recommend this location.

I just had an exceptional experience renting a storage unit at Stone Road and Route 29 in Centreville Virginia with Darrell. He was professional and very helpful. We had an appointment and he was there on time. He explained the charges thoroughly and I would highly recommend this particular Public Storage facility.

Darrell was very helpful and also accommodating us in a tour that led to an upgrade in space. He showed us each step in the process.

Darrell was extremely helpful, knowledgeable and friendly. Made my husband and I feel very comfortable storing our life of belongs at this facility.. Thanks Darrell, you are a wonderful asset to Public Storage

Vanessa is the greatest Public Storage Ambassador!!! She's known to offer well-balanced solutions, for everyday dilemmas. Ram is always helpful & generous!

Excellent customer service! Darrell helped me understand and get everything squared away, a very seamless experience!

Excellent customer service provided by Darrell. Was able to rent 2 storage units as planned.

Very efficient and friendly service ! Fran and Darryl are awesome and aim to please.

Very knowledgeable and patient and takes time to listen good customer service skills

Good service.

I didn’t think I would post about my storage experience but here we go 🤣 Darrell was helpful and accommodating when I changed my mind at the last minute. Place is clean and not scary. Happy with my decision. Thank you!

Darrell was awesome...great guy who set us up in a 10x10 space in a time of need and did a fast job. Definitely recommend.

Mice

Jay is very professional and helped me with my lots of questions when I came to rent. I highly recommend Public Storage.

Very good public Storage .thanks..

Thanks for helping today Jay .

Jay was great explained everything, looked at the best and cleanest unit they had.

Thank you Jay for a great rental today

Spoke with Jay and he was very compassionate about my situation and gave me some good advice on "letting go" of my things.

Thanks Jay for a speedy rental today!

Great Service! Love working with Jay! Very informative!

Very professional. Excellent customer service.

Good customer service from Jay thank you.

Jay did an outstanding job assisting me with rental today. Greatly appreciated!!

Excellent service. Jay was so much help.

Thanks Jay that is a wonderful pricing and service

Jay is the best

I had a little issue and Daryl took care of the problem very quickly. They have great service with nice and friendly employees.

Friendly and efficient customer service from Jay

Thank you Jay for the rental, great service.

Very pleased with the customer service here. Sherrie was so very helpful and kind, and communication was clear about all of my options and pricing info. Would definitely recommend to anyone in the area!

These guys are awesome. !!!

Jay got me in and out quick today with my rental thank you!

It's storage

Great customer service, affordable rates and would recommend to anybody.

Clean place always and Jay gave me great customer service.

Jay helped me, awesome service here thank you.

I came to the public store and Jay was provide me with a great customer service, thanks Jay

Darrell provides great customer service, assistance, and is very professional. Thank You

Jay was nice

Jay gave me great customer service as always. Thank you.

It was great place to storage all my things and Jay was great person

I recently called to inquire about my bill and Darrell was extremely helpful. He explained the issue and I was able to get everything resolved. He even called the next day to follow up with me. Excellent customer service all around!

Excellent customer care with very convenient and secure access. I've trusted my belongings for over 7 years here. I'd like to commend Darrell (the onsite Manager) for exemplary impeccable customer service. He listened to my inquiry for an administrative matter that concerned me. He called me back less than 24 hours later with a resolution, on the weekend. That relieved me from my concern, and the speed that he took to solve it was really impressive! I sincerely would like to thank Darrell for his help!

We've had a unit here for a couple of years--30 minute from our home because prices are so much better here than closer in--and are very happy with the site: Clean inside and out, Secure, and Excellent Customer Service. The property manager, Darrell, is exceptional. When I went to rent an additional unit recently, I wasn't able to choose the new unit I wanted to rent (near my old unit) on the website even though Darrell knew it was available. National phone support wasn't able to help. Major kudos to the Darrell, who was very persistent on my behalf, figured it out after a day, called me back, and secured the new space for me. However, by then, the online price had risen $70/month (online is supposed to be less than in person), and the first-month discount had been moved to the second month. Again, Darrel was persistent. He was able to get the price back down (though he couldn't get the system to move the discount to the first month). I can't say enough positive about Darrell. He is professional, personable, and, as outlined above, persistent to meet customer needs.

I worked with Darrell to get a new storage unit. He was very professional and accommodating. Facility was clean and price was good.

This was my first time using a storage facility. I must say that this experience could not have been better. The office was clean and well organized. Darrell was kind and friendly. He explained all of my options. He answered any and all questions that I had. I recommend this facility because of the professionalism shown by Darrell and staff.

Extremely friendly and professional staff, great rates and clean units!

Needed a storage facility for several months and did quite know how to go about having the right size. Darrell was so very helpful!! He was friendly, informative, made me feel welcomed. I finally decided on the climate control unit and Darrell helped me step by step with the paperwork. I appreciated it very much. Good job Darrell, IAM

Hello I am very impressed with Darrell that works at public storage. His customer service skills are very impressive and very knowledgeable.

The storage unit we rented at the Stone Rd Centreville, VA incurred vermin infestation & damaged 2 of our couches. The customer service was zero help & would only provide the insurance number. The insurance that you Must pay monthly only covers a maximum total of $250/unit for vermin damages. I would give zero stars if possible.

This was my first storage unit experience, and it went very smooth. Darrell was a pleasure to work with, and explained the nuances of storage rental in great detail. The location is tucked away from view, but close enough to 66 for quick in-and-out access.

Darrell was great, he explained everything and was extremely attentive, professional and friendly. The entire rental process was quick and easy to understand. The pricing was very fair and the facility is clean and neat and there is plenty of room to load and unload. I highly recommend this location and especially Darrell.

Darrel was awesome - He gave us excellent service, he showed so much attention in explaining all the steps during registration. Kudos to the store for having such staff.

Emily was friendly and very helpful. Registration process was smooth and efficient. Nice location. Tucked away from view but easy to get to. Reasonable price. Month to month leasing. Easy to access the unit. Secure.

Darrell was a pleasure to work with. Made the process too easy.

Jay was very helpful with helping me register my new storage unit.

Daryl the nicest person I've ever spoke to thank you so much

Possibly the nicest guy working in a public storage place ever. Big shout out to Darrell the manager he's awesome

Darrell @ this location was a huge help. Highly recommend this facility

Darrell was so friendly, kind, and helpful! He is very motivated. It was our first experience using their space and he made all the process very easy. Me and my husband are very satisfied and we highly recommend!

I have been at this facility for years. It is clean, well maintained and the staff is great. Convenient location near 29 and 66. Perfect for all my storage needs!

Jay" was a huge help, wealth of information, & very friendly during my site visit at the Stone Rd. / Centreville Public Storage. I would recommend Public Storage to anyone. Thanks Sincerely, Joe Fox

Highly recommend! Friendly and responsive staff. Clean facility with attractive offers like $1 first month’s rent. Close to U-haul rental, which is extremely convenient for a move, and easy to access from the interstate. I moved from over 500 miles away and they were flexible with our timeline/arrival and changes to the reservation as the move progressed. Online account system is easy to use and manage your rental.

Great service. Darrell was excellent.

Very easy process of opening and closing the unit. Our movers had no issue getting thier truck to the unit. Had very good deal to open it.

Very pleasant experience, friendly service. Helpful with all questions and concerns.

Darrell and David were the most professional and efficient service providers that I have experienced during my moving process.

Very friendly and helpful.

Opened up a unit a little over a month ago. Had to transition into a larger unit. Was a seamless process and the rep was very helpful. Good location and now I have tons of storage space. Would recommend.

Convenient, friendly, reasonably priced

Great help, great facilities, great price! Been coming to this neighborhood for years and had no idea this location was here! Beigie was extremely knowledgeable and friendly as well. This will be my go to as long as I am in the area!

Beigie was very helpful & welcoming, will definitely be coming back!!

Great service!!

Good service with Beigie.

Beigie was fantastic thank you

Darrell was awesome, got us transferred to a larger unit when we were in need of more space and it was done in less than an hour, lock switched and everything. 😊

The customer service I received from Beigie was fantastic! He goes above and beyond the call of duty and adds a personal touch with each customer interaction. It was an absolute pleasure working with him! I will refer all my friends ans family to this Public Storage and tell them to work with Beigie!

Beigie did an excellent job during rental process. Very clean facility definitely recommend!!

I had never booked a storage unit before. I booked online then stopped in to finalize the details and store some items. I had reserved for the next day but they let me change the reservation easily. Beigie was so helpful! He covered every possible thing but it didn’t take long. No hassles. It’s a clean facility and nice units. You can’t go wrong. I was expecting endless junk fees and having to pay for a full month but that wasn’t the case. It was very reasonable pricing! PS it seems the pricing changes daily online before you make a reservation. That’s to be expected due to supply and demand.

They where helpful and great made it easy and convenient for a new member!!!

Is there a uhaul close by?

Beige was such a great help and so friendly

Wonderful service

got there late, but they both stayed over and helped out. Very friendly and helpful employees. Thank you so much! BEIGIE AND Darryl

First time, first day, first impression… Like Beigie's customer service. Well informed, proactive, kind and soft spoken. The storage facility looks clean, well ventilated, and simple to access. Will follow up with another review after after the first month.

Beigie 5 Star

Thank you Josh and Beigie for excellent services yesterday. The facility is well managed and staff are professional and very helpful. Great job!

This was my first time renting a storage space, and I could not have had better service and a more awesome attitude from the employees, particularly Josh. They made me feel comfortable when I had no idea what I was doing, and the whole process was easy as pie. The outdoor spaces are super easy to get to, and there is a ton of room for trucks and cars to pull up to them and to turn around. They didn't skimp on the in-between areas and smush everything together like a DC carpark. I won't take off any stars for this because I'm sure it's the same everywhere, but be aware that there are extra costs. At this time in 2019, there is a one time $25 "administration fee", a $20 lock (which I bought because it was a nice lock and it's yours forever and I needed one anyways) and you HAVE TO buy insurance at a minimum of $11/month. If you lose the keys to your lock, they WILL cut it off for free, though. Overall, extremely pleased with my experience. If you have to store stuff in Fairfax, this is a nice place with good service, and a nice location.

Beigie did an outstanding job. P

Beigie the store manager was fantastic love this location clean lit property definitely recommend 5star

Very good experience, Beigie was excellent. Very good pricing

Beigie the manager was very knowledgeable with the rental process, clean facilit, easy accessible manger is always aviablbe when you need him.

This Public Storage location is impossible to reach over the phone. I have called multiple times during business hours, 3 days in a row. No one answers or calls back. As a side note, be aware that they can, and most likely will hike your unit price up after some time has elapsed. I agreed to a certain price 4-5 months ago during a promotion they were running. They recently increased the price of my unit by almost 20% for no reason. I am not implying they are doing anything illegal, as in the contract it states that they can increase the price whenever they want. I am just very disappointed I could not even keep the price I initially had for even *half* a year. Beware of any promotions they run, as they likely have those as pure sales tactics, with the intent of changing the price on you within a few months.

Great!!!

I was planning to rent the space by 20th of the month but they recommended me to come little earlier to make sure I get the right space. I was not sure why it offers first come first serve even with reservation, but once I got my space and I was so okay that I came earlier. For few bucks more I could get even better location and clean space. I might get a same space even with the date I chose, but I think I just got received with better location which nearby entrance. The gentleman named Darrell was great and very friendly. I've rented other public storage for more than 9 years, and it was most good time to process my rent. Very convenient location for my needs, I haven't stored anything yet, but it seems okay and safe location. I recommend the place.

Darrell good help with storage

Beige was extremely professional definitely recommend this location

Great transaction! Thank you!

Friendly staff, clean facility, prices are reasonable. big shout out to Beigie, the on site manager, who was very courteous and answered all of our questions.

Nice, clean, large facility. Beigie helped me through the check in process & he was very friendly, helpful, & professional.

Just signed up for my storage unit with Brigid and Emily. They were both very helpful and informative.

Chris was awesome, personable, and extremely helpful as well as friendly. I recommend this storage unit the onsite help is great!

Beigie very helpful, kind and straightforward. Awesome manager

The manager, Beigie, offered excellent customer service and support while we were sorting out a new storage solution. He was generous with his time and patience as we had to move reservation dates and times all around on him! Top notch care and work all around!

Mohammed Ali and Biegie were very helpful and the reason we rented this storage unit. Their helpfulness and efficiency made our day!!

We just move out from this location, Beige the manager was a great person to deal with, always very professional and polite the facilities always looked clean great job!!!! I would recommend this location to all my friends and neighbors.

Beigie was very helpful with my transition to a smaller storage space. Great guy!

Beigie help me out with great customer service. Accommodated all my needs and even went above and beyond. I will be coming back to this location. Thanks Beigie!

Beigie Customer service was great, I liked his service and would recommend him.

Best customer service ever by Mohammed Ali! If anyone planning to get a storage then ask for him

Mohammed was extremely helpful, understanding and thorough during the entire process! Both my family and I appreciate his help!

Beigie was very detailed with the rental process. He is definitely the storage expert. Will definitely recommend.

Mr Mohammed Ali was very professional and extremely helpful. He offered his help and saved me a lot of time. I highly recommend working with Mr. Mohammed Ali for this location.

Beigie was very helpful and kind. I would recommend his business.

Mohammed & Beigie customer service was great, friendly staff, I really recommended this place

Good place

Worked with Beigie, awesome customer service! First time at a storage unit in general, and I will definitely recommend this specific place to everyone because of the friendly staff. Thank you!

Biagie was a great help and really knowledgeable person on storage units. He has very good customer service skills and I refer other people to this location.

Needed help finding a solution to our storage issues. In the end, Public Storage delivered results. Having a great support team on site that understands in advance what customers want is important. We appreciate the help that the manager Beigie provided from signup to setup and then servicing our needs after move-in. 5 star service.

Biagie helped me getting the right storage space. We were really satisfied with his service and efficiency.

Beigie Gave me grate service

Had a great experience with this storage facility. Mohammed Ali was extremely helpful and provided exceptional service. I will revisit for my future storage needs.

Beigie was wonderful! He was so helpful and accommodating :) he made the process absolutely painless and explained everything to me since I'd never rented a unit before. I'm so glad I chose this place!

I love it Beigie was fantastic.

Beigie gave us great customer service. Took care of us well, recommended products that we didn’t think of. Will recommend this location to friends

Beigie went above and beyond to show us what we needed. He also recommended some products that we didn’t think about. Amazing customer service and very professional

Beige was incredibly helpful and found a great deal for me! Even helped me out after hours! Very satisfied :)

Beigie was thorough and very helpful! I was impressed that I was just printing out the reservation and someone called me to set up an appointment to sign the papers. I hadn't even logged off the website but their good customer service started.

Beigie is an upstanding an extremely proffesional individual. His courtsey, personality, and customer service skills make his public storage location worth recommending to others.

Hitoshi was very helpful. He made sure we understood all of the parts of the contract, and the opening and closing of the unit door, which was very good to know! The facility is very clean, and well lit/AC’d. Definitely a good choice for storage! We will recommend this location to friends and family in the future. Thanks!

Beigie was an amazing person on helping out and is also a quick person on explaining the stuff ((: was excellent

This location has the BEST customer service ever!!! Such wonderful people who care about you. It’s not just another transaction like in most places. Thank you Mohammed A. for setting the example others should follow!

Beigie was very nice. He answered all of my questions. Definitely recommend this location

Beigie was excellent. He very special and nice. He answered all of my question.

Beigie is sooo good. He helped us and answered all our questions. I wish all your people are like him.

Beigie is the best ever employee. Kind, helpful, knowledgable and goes the extra mile. Plus the site is very clean. This is my 2nd unit here. There are often sales too!

Beigie did a good service for me. I definitely recommend this location good customer service

Mohammed is awesome! I am very impressed with his service and commitment to both his customers and his company. He is a pleasure to deal with.

Great customer service at this facility. Definitely recommend this location for all your storages need. Beigie was super helpful.

Mohammed was very helpful and went over all the details. He is very friendly.

We were able to move in within 24 hours which really helped out. Lots of space & size options to fit our budget. Thanks go out to Beigie who took the time to properly set expectations. He let us pick the right unit for our needs with no pressure. Very satisfied with customer service.

Great place to store stuff. Affordable, accessible, friendly staff. Mohammed Ali was very helpful. Semi-tracker trailers can pick up from this site!

Beigie was incredibly helpful. We had a complicated situation in trying to get an ABF truckload into a storage facility, and he made it work.

Great service by Beigie. And also great price.

Fast check in and check out, lots of drive-up parking, best prices I could find in the area.

Great location. Very professional team. Mohammad Ali was extremely knowledgeable, considerate, thorough, and professional during my rental experience. He went above and beyond to ensure it was a great, convenient experience. Would recommend this location.

Staff mr. Beige is super friendly. Nice place.

Verify professional and clean environment

Awesome service. Best prices

Mohammed Ali was a tremendously helpful associate, and provided me a number of great options to consider! He went over everything and answered all of my questions with grace and hospitality.

Mohammed Ali is very friendly and helpful

Beigie has excellent customer service. I would recommend this place to others.

Beigie has excellent customer service. Very knowledgeable and friendly. Highly recommend this facility. Acts 13:30 <><

Great Location, Reasonable Rates compared to other storage locations. The property is easy to navigate with wide aisles and ample parking for drive up units. This comes in handy with my trucks and trailers. The staff is very friendly and helpful, I have been here less than 3 weeks and they already know me by name. I highly recommend!

Your average storage business.

Beigie is very helpful.Good customer service.

Beigie is always helpful and keep the property clean. Definitely recommended this location

Mohammed Ali was of great service and help to us!

Beigie is helpful employee and he is always helping me with the door when I pull my bike out and it's a very convienence location

Great location at stone rd. Clean property excellent customer service. Beigie was wounderful

Friendly staff, easily accessible, affordable rates...Great Place!

I was very satisfied. Beigie helped out in a major way. Very nice, very helpful

Convenient location, efficient operation. The young man who works there is attentive and efficient in performing his job duties. Great customer service.

Beigie - provided me 5Star service. He was very helpful and courteous showing me the right size. Property is lit and always clean. Definitely recommend this location!!!!!

Beigie was extremely helpful and friendly. I would highly recommend this place.

This place is great. They offer great deals and the rooms are just what we needed. They have ground level with climate control which apprently is hard to find. Beigie helped us a lot to find the best fit room for me and my family. He has great attitude and very informative. Highly recommend this place 😊

Nice clean unit with easy access. I compared the competition and this place was better. Great service by Beigie. A++. He helped me find the right size for me within my budget.

Great service and location. Found exactly what I needed. Major thanks to Beigie for answering all my questions, even the stupid ones.

I didn't feel any pressure to sign up for more space than I truly needed. Great customer service provided by Beigie. Made me feel comfortable with choosing this location. Lots of great lighting at night. Felt safe.

During the past year we have received excellent support at this facility from the store manager, Beigie. He deserves a pat on the back.

Beigie was very friendly and very helpful. He stayed late to help me and gave great advice.

Clean, organized and easily accessible. Hitoshi was very helpful, professional, knowledgeable and friendly. I won't store my belongings anywhere else in the area.

Found the right space for the right price. Got great service and help from Beigie. He made it a breeze to setup everything and even made sure my unit was clean before moving in.

Beigie was helpful and efficient. I reserved the unit online so the process was very smooth.

Management is unflexable, unrelenting and without reasonale regard to keeping good customers. I pay over $1100/mo. and management is totally unreasonable. They would better be in a business w/o public contact. I do not reccomend this busness. BB

Mr. Muhammad Ali was very kind and thoroughly explained everything. He even called his manager to ensure we had the best rate. Thank you, Mr. Ali, for being an excellent representative for Public Storage!

Great experience. Mr. M. Ali was very kind and welcoming. Tour of the property was quick and clean. They are very quick too call when you reserve your rate. Would recommend, and very convenient to my home.

Mr.Ali was very helpful, knowledgeable and kind. The facility is very clean. I rate this location and service with 5 starts! Thank you Mr.Ali you made our experience easy and fun! (Our daughter liked riding in the golf cart!)

Excellent experience with the manager Jillian Gonzalez and all their staff on site

BEIGIE WAS EXCELLENT TODAY I RENTED A DRIVE UP TODAY. HE WAS PROFESIONAL MADE THE LEASE AS EASY AS POSSIBLE. RECOMMEND THIS FACILITY.

Very quick and painless process, Mohammed was very friendly to work with and helped take care of everything I needed!

Came in to get info on a storage unit. Beigie and Alicia were super helpful and friendly! Went to some other storage places and by far the cleanest/most organized store I've seen!

Beigie was good help me with my storage unit. Good location to rent

Beigie was able to process my paperwork in a timely manner. His customer service was superior and I have no complaints. It's a very nice storage facility and in a great location! Thank you.

BEIGIE was excellent in showing me a space today. Very clean facility, very lit and climate control. I will definitely recommend this location 5Stars

Beigie was very professional and helpful giving instructions.

Happy with overall move in experience

Beigie excellent location did a rental there today for 10by20 drive up clean facility

Beigie was very helpful and was able to understand our requirements. I will highly recommend this place.

I have been very pleased with the service and help I get at this location. Beigie has been very helpful and great to work with!

Great location. Great customer service. Beigie took us on a tour and helped us pick out exactly what we needed & all within our budget. Truly first rate service as compared to other places.

Beigie provided fast and helpful service during the set up process. Easy and friendly place.

Mr. B at Stone rd Centreville va did an excellent job i am currently in the market shopping around in the area for a climate control unit. I spoke to the property manager he explain details on what I need to store and how to store them. He is polite and detail in his work. Great location I will definitely be moving my items there to store.

Excellent service

Great service. Good prices. Beigie was knowledgeable and friendly.

Beigie give me a superb service. He explain the rental process very accurately to me. Great locations for storing. Highly recommend this location for all your storage need.

I leased the climate control storage room. It's very clean and friendly stuff. I am giving one star because they keep they keep charging me higher month bills. I got really good deal online. But now I am paying almost double. I am very unhappy with this.

First time renting a storage place and this place made it very easy. Even called to remind me of the reservation.

Quick easy service, Beigie was very informative and helpful.

Beige was awsome did a great job very helpful and knowledgeable about the unit and products

April and Belgie super nice and helpful!

Bergie, the manager, patiently helped me throughout the process of renting two storage units. He did a super job.

Facility was clean and April the front desk lady was very helpful!

April is great very informative and went above and beyond to help me

I leased a climate controlled space from Public Storage for the first time last month and am very pleased. In particular, I received superior assistance and service regarding several threshold issues from both the local and regional Managers, Messrs. Beigie and Costanco respectively. The facility is modern, clean and conveniently located. Highly recommend!

Great service the lady at the desk April was very helpful and courteous! She helped me understand my bill, as it's not very clear in the emails that go out as to when the nexted payment is due. Thank you for your service and time! :)

Beigie is a fantastic property manager. I am currently renting multiple units as I prepare to move to a bigger residence and location and Beigie helped in the decision process of what my needs really are. He helped me find a great price and also was considerate to allow me to rent a storage right next to my other ones! Very friendly, helpful and kind. Highly recommend.

Mr Richey was very helpful in getting me off on the right foot with my storage unit. Very helpful and professional. Thanks.

I reserved a 10x19 sized unit 2 weeks in advance online. Best price in my area! BUT, got there and "Sorry, that unit is not available". And they wouldn't give me the special online price or the $1 first month fee either! I had no choice since the movers were en route but to rent another smaller unit. The one good thing is that the sales clerk "Jessica" was not to blame and she kept her cool even when I could not.

Beigie was excellent and on point. He show me the unit clean well lit facility. Great location he is the to go guy for all your storage need.

Beigie and Jessica are very pleasant! They were very knowledgeable and helped a great deal.

Beigie and Jessica were really friendly and great customer services property is really clean

April is very helpful very through with the process and made the whole rental process amazing

Beigie helped me find exactly what I needed. Thanks so much.

I have stored personal and work items at many locations and cities over the years and my experience with Beigie at the Stone Rd Public Storage has been stellar. He takes the time to discuss my options and help me through my storage needs as we needed more space for a big project. 5 stars well earned !! Thank you.

The location was clean and staff was helpful. Beigie was extremely helpful answering questions. I would highly recommend storing in this location.

April was amazing very helpful , friendly , I enjoyed talking to her she was very informative about my billing defintley would record her and this property in the future

Beigie was very helpful when our family was going through a tough relocation, thanks!

Worst customer service

This place is great! Beigie had given us great and friendly customer service. He helped the process become very quick and easy. The unit we received was very clean and ready very soon. I would rent a unit from here again!

Checking in was great and Beigie was extremely friendly and helpful.

Jessica and Beigie were very professional and helpful. Was totally radical

Update: I just dealt with Beigie again and I have to say that I'd love to have him working for my company (he refused to jump ship). He was very professional and represents public storage as an ambassador. Top notch service again. Previous review: I had a small issue today and Beige was an awesome help. He and other staff always have a smile and are happy to answer questions or point me in the right direction. Great service.

I located the Public storage at stone road in Centreville, Va. online. And since it was the most convenient facility to store my household furniture I called and spoke to Mr Beigie. He was courteous and extremely helpful in explaining the rental process. After seeing the unit available Mr Beigie helped with the paperwork and clearly explained my ongoing responsibility with the rental and the facility. He made it very easy and made the experience very pleasant. I would highly recommend this well organized facility to any of my friends. B. Brandt

Beigie was really helpful, answered all my questions, and the bathroom was immaculate. Don't hesitate to store your stuff here.

Beigie was very helpful and accommodating in transferring my unit. I would highly recommend this location if you need storage.

Beigie assisted me today and not only answered all my questions but helped me find a solution for my future storage needs. He was courteous, efficient and above all professional. Based on his customer service I am going to recommend this particular Public Storage to my Aunt.

We needed storage to prepare our house for sale prior to moving out of state. Beigie helped us find the right unit to begin with and over the ensuing year made it easy and convenient to add other units. We ultimately rented 3 progressively larger units here, based on convenience of location and to a great extent the excellent customer service provided by Beigie. He made our ultimate move out easy and pleasant. We highly recommend this location for your storage needs.

great service! bergie was fantastic!

I was desperate for a solution and Beigie helped save the day. Great service and very quick move-in process.

Beigie was excellent today explain everything In detail definitely recommend this location super star

Brandy was very helpful in finding me a storage unit! If you need a storage unit for a great price go see Brandy at stone Rd

Beigie was excellent! Very thorough!

free golf cart ride. kids loved it. nice staff

Beigie rented a storage unit today to me like the space serve my needs. Love the location fast and easy process. I will definitely recommend this location definitely 5 star....

Beigie was excellent. I am new to the Virginia area in the market shopping for storage. Beigie ask me what i was storing then when out and show me few units that would work for me. I am glad i came here never been to a storage facilities before but i will definitely come back to rent here. Great location for my new home.

Beigie I was excellent was kind smooth as we expected. great location will definitely recommend 5 stars all the time.

Beigie & Brandy at Public Storage were wonderful and super helpful. I had a problem with the door to the unit not opening due to something on the inside blocking the opening mechanism. Beigie was very nice and helped me open the door right away!

Beigie - great customer service! Clean facilities def recommend this place would use it again.

Beigie was great. Prime location. Nice units.

Beigie provided exceptional customer prompt service. He was very professional and made my storage rental transition smooth. I would recommend this location to others.

Beigie was extremely helpful and patient. A real asset to PS!

Mr Beigie was very helpful on a very short notice. We used the online reservation system and he responded with an offer to help. We got great help from Beigie and started renting a storage room right away. Thanks.

Beigie is very helpful and friendly and we would sure be coming back here again if we need a storage.

Beigie made the whole process super easy and painless! Great customer service!

Nice guy Beigie!

The representive who helped me today was Beigie. Today I got a second storage unit. Beigie walked me through the contracts & prices. He explained everything very clearly. He was polite, professional, and very friendly. He has assisted me in the past with the first unit and has always been so helpful. I use this public storage facility because it is so close to my house. I am impressed with the facilities. Everything is clean, orderly and safe.

Beigie was wonderful! Very helpful and addressed all my security concerns. The gate was broken but he assured it would be fixed soon. The units are clean and the property is well maintained.

Beigie is a great guy. Highly recommend!

It went excellently. The employee helping me, Beigie was extremely helpful and nice. I am happy to be a customer here.

The Property Manager, Biagi is very friendly and offers to sell all services available. I receive great customer service at each visit. Even though I move to Sterling, I kept my unit at Centreville.

Beigie is an excellent individual. I had the opportunity to stop by and to discuss my storage needs. He was very calm and accommodating and were able answer all my questions and concerns. I'm looking forward to coming back to this facility.

Mr. Beigie started our appointment with a thorough overview of the property and explained the various unit types, confirmed my needs and availability. Subsequently, we viewed the unit to be rented. The building and the unit (climate controlled) were both well maintained. No access clutter or housekeeping irregularities found. He reviewed the security and daily monitoring processes. Heavy duty key locks are provided (at cost) from Public Storage (PS). He then took time to review and explain (as needed) the rental agreement. Insurance is required. If you have homeowners or renters insurance and you are storing household contents check with your agent/company to confirm whether your insurance will extend to items stored and confirmed the amount (limit) covered. Good job to PS for hiring Mr. Beigie, a conscientious professional staff member

Beigie...Excellent superb service at stone public storage. Fast efficient service from Beigie attention to detail ask me what I was storing and showed me how to packed my items. I am very satisfied with the superb service I received today. I will definitely recommend this. storage location.

Beigie is the man he will take good carr of you, great service and location fivr stars

Beigie was so pleasant and helpful, polite and quick to assess my needs. I feel very confident entrusting my storage items with him here.

Beigie was wonderful assisting me. The facility itself is definitely a downgrade from places I've stored in the past. Although the vaulted ceilings in the storage space are awesome. Lots of upward space to store

Beigie was very helpful in getting us the right unit at the best price! Very convenient location and flexibility as well!

Awesome. Always helpful. Beigie has been an awesome help to us. Great place. Excellent customer service. Kiddos to PS at Stone Road!!!

Beigie was very kind and helpful!!! A wonderful employee. He made the process quick and painless !!!

The Public Storage rep, Beigie was very helpful and informative. Quick and easy process. Good rates. Highly recommended.

Staff was very helpful and knowledgable. Beigie and Erica answered all my questions during check-in and during my phone reservation.

Beigie was excellent. His customer service relations was exceptional. A great representation for public storage.

got a small space just for class stuff was cheep quick and easy