Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 6375 Bren Mar Drive, Alexandria, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
-
5'x5'Online only price$ 35/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 35 /mo $ 44Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 37/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
-
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x5'Online only price$ 37/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 62/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 77Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 138/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 138 /mo $ 173Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 144/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 144 /mo $ 180Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 182/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 182 /mo $ 228Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 190/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 190 /mo $ 237Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 275/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 275 /mo $ 344Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 458/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 458 /mo $ 573Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Alexandria
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Alexandria Storage Units Near I-495 and I-95
Alexandria storage units near I-495 and I-95 are available for commuters, busy families, those struggling with small spaces, and any Alexandria residents who are ready to get organized. With easy access to the Capital Beltway, you can store your stuff on the go without missing a beat.
Always have what you need on hand when you store seasonal items in one of our 5x5 storage units, perfect for holiday decorations, winter coats, gardening equipment, and camping gear.
Tackle your most ambitious storage projects with one of our 10x10 storage units that can finally help you clear out your garage, your attic, or even your whole house! 10x10 storage units are perfect for furniture, motorcycles, oversized boxes, and large appliances.
We also have spacious 10x20 storage units, ready to save you from getting overwhelmed during moves, remodels, or renovations.
With your stuff stored, you can get on the road and enjoy time at Alexandria's Belle Haven Park, or head into Washington, DC and brush up on some national history with the Lincoln and Jefferson Memorials or the Washington Monument.
This location features all indoor climate controlled storage unitsour eRental program to book a contactless move-in that will show you just how convenient storing with Public Storage can be.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 209)
No one is ever at the facility to help you when you need or have questions, even when you call no one answers. Just really bad customer service.
Customer service couldn’t have been better. Jen took great care of me and made sure I was totally informed about the options available and then made the rest of it easy. Can’t say enough good things about her.
I had an issue, and Jennifer and her team took time out of her day to fix the issue. They were very understanding and respectful. Customer service was absolutely phenomenal. 10/10 would recommend
I recently moved into a unit at this property after having to move four times in the past two years. The property and units are clean, loading area is laid out well, and the staff have been responsive and awesome to address any concerns and questions I had. Other units have not been very responsive and seemed more focused on corporate policy and making money. Jennifer (manager) and Emaad (other office employee) have been awesome! Both are reactive, seem to care about the tenants and are very friendly, approachable and professional. Highly recommend this storage facility!
You don't find decent customer service often nowadays, but they really nailed it here. They were very patient and thorough answering my questions and even brought up some other possible questions I might have later on. One of the employees even made sure to check up on me as I moved in my belongings. All of this was a really welcomed relief since moving can be so stressful. Not to mention the facility is very nice; I particularly appreciate the covered loading area with high clearance for moving trucks. Thanks again for the pleasant interaction!
Great place. Great people. Jennifer is the best.
Jennifer Reed is the best. She is very professional, very informative, as well as a beautiful site for the eyes. I'm gonna recommend all my friends store their extra belongings at this location. Thank you Jennifer.
Strictly here in support of Jennifer. Moving in general is never an easy feat. Moving from overseas is an increased challenge. From day one, Jennifer helped with assisting me in discovering the proper temporary storage unit best equipped to sustain my household furniture. She's super professional, pleasant and personable. I've been a customer for four months and I can honestly say I've remained a satified customer. Whenever any questions arise or assistance is required, I've found Jennifer to be super knowledgeable and efficient in providing solutions. Thank you for your awesome service Jennifer!
Emmad did a good job helping me with the reservations and guided me about everything in details
I liked this warehouse very much, it is clean and tidy, also the employee Emmad helped me, I thank him for his professional behavior.
So far, Public Storage has exceeded my expectations. The service was wonderful and the rep was professional and had a great sense of humor. She led me through the process and help me with all my questions. The storage area was easily accessible by my movers and the spaces are very clean. I'm glad I did this with Public Storage.
DO NOT STORE YOUR VALUABLES, BELONGINGS OR PROPERTY AT THIS PUBLIC STORAGE FACILITY… ITS INFESTED WITH ROACHES AND VERMIN!!!!!! The good reviews are fake. The property manager Jen or Jennifer (which ever she tells you) is awful and never “knows anything”, “doesn’t have the ability” or she “has no control of anything” according to her. As of September 2024 this place is infested. The mice are eating stored meds and baking soda in my smaller unit and damaging my property in the larger unit. Droppings are everywhere and the smell of vermin excretion is all through the units on the first level. Many people who have units on both floors are moving out to include myself. Save yourself the headache!
The store manager, Emad, is above and beyond! He took all the time to take me through all the steps about everything i should know about the unit and how to access it. And the facility is clean and nice!
I appreciate Emmad service he was real kind and helpful and I wouldn't recommend anybody else but him to get good service
Drove to this facility from CA and was met by Jennifer, the manager. She’s awesome. No I mean Awe-Sum. This young lady was so accommodating and courteous. She actually had my rental experience in mind. It was a great experience. Thanks Jennifer!
-RP
Great location great customer service I love the climate control easy access to unit spacious loading dock it’s all very wonderful and we couldn’t be more appreciative
Jennifer is the star of this review. The facility is new and beautiful, but well hidden (GPS isn’t always correct). Once there, Jennifer took time to show me around, explain everything, made my entry code easy to remember and was the most pleasant storage associate I have ever met! She is proud of her building, and such a joy to work with.
Jennifer (the manager) did a superb job of completing the rental I had started online. She provided exceptional customer service from beginning to end. She was friendly, helpful, and highly knowledgeable. She under-promised and over-delivered. This is the third time I have rented a space at this location, and although it is not the closest location to me, as long I need storage and as long as she is working there, this is where I'll go!
Jennifer is so amazing, helpful and most importantly the sweetest. She even helped me move some of my stuff.
We definitely need more people like her in the world , she truly went out of her way to help us and I greatly appreciate it!
Great, clean location. Responsive customer service. Had no issues in the last year I had my things stored here. No problems with the move in/move out process. I truly appreciate Jennifer for her professionalism, quick responses and overall customer service she provided. Highly recommend!
Best Rep every, definitely deserving of a promotion!!!
The facility is generally great for a storage facility, but when there are issues they just don't have a plan or staff to do something.
A few months ago, the elevators were disabled for an extended period, apparently due to improper or deferred maintenance. One time, I had to go upstairs and take the elevator down to use it because it couldn't be called to the first floor for some reason.
Electronic building locks regularly fail. I can never get the electronic lock on the elevators to let me in through the app like it's supposed to. I have to manually enter the code. But, get this, the app has stopped displaying my code... so I had to find it and write it down.
Twice I've seen the big drive-in doors broken or damaged--once it lasted months before being fixed.
Employees are often unresponsive or not present. I once spent 30+ minutes trying to get the attention of the employee at the desk from outside locked interior and exterior doors. It was the middle of the day.
And that gets me to today. See the attached photo. Two trucks blocking the drive-in. The larger truck is using all of the hand carts available and has stuff stacked around the elevators making them inaccessible to anyone else. Totally unacceptable. Where is the employee to intervene here? Again, not the first time this has happened. I've been blocked in before, waiting an hour or more to get out. Right now, I've been waiting almost an hour and typing this dumb review on my phone.
Easy solutions here: have an employee present at all hours that use of the facility is allowed; enforce a queue for the drive-in so that people don't get blocked in; put out more hand carts - I could easily handle my current load from outside if carts were available; and require trucks over a certain size to coordinate a time in advance, park outside the drive-in, or use only their own hand carts. I hope you consider at least one of these.
Also, please continue to maintain the elevators. Really shameful to have them shut down...
Otherwise, yeah, it's a storage facility, not expensive, reasonably safe, and in a convenient location.
The facility is well kept and the storage units are clean. Jennifer provided exceptional service. Thank you!
Huge, Nice person that runs it. she showed my blind friend how to move around in there. very patient
Very easy access and clean
I had a great experience it was my first time renting an storage unit and the process was very easy also the storage facility was very clean and the employee there Jennifer was very knowledgeable and helpful with her service.
Jennifer was always a joy to work with, so kind and easygoing.
The service was exceptional, and the location couldn't have been better. Everything was spotlessly clean. Jennifer was outstanding and made our experience truly amazing. We couldn't be happier, Filipe & Filipa
Great Place and great staff, Jennifer is great!
Jennifer is awesome 😍👍 .
Good location, clean new, Manish provides good. Customer service.
Jennifer was amazing and very helpful! So happy to have worked with her and I look forward to seeing her again in the future.
Love love love this location!
Great service from Gupta and the team!
I cannot wait to be done with Public storage. They jack up the prices by nearly $50 every 6 months and I wish I knew what it was going towards because half the time the elevators are out of service and the main gate into the building doesn't work. This is my second public storage location and I experienced similar situations with the other location.
Tag this under worst business and management!
The facilities are very well kept. The customer service exceeded my expectations. I was surprised at the high level of quality all around and would recommend this establishment to anyone looking for a safe and organized place to do business.
I had a great experience here!
Jenn R. was the rep that got me all set up and was so easy to work with. Made the process smooth and hassle free. I highly recommend!
In a world where there are so many things to worry about during the course of a day, week, month I am pleased to say I don’t have to worry about my belongings and upkeep with this location. The always helpful and kind Jennifer is always willing to help and answer even my “stupid” questions and is always vibrant. This is why this Public Storage I would highly recommend.
This is a good place to store your stuff. Ive been storing all my old stuff there for a while now, and access is easy. Reasonable prices. Jen is great. Always nice and helpful. I really recommend this place.
They will gouge you upon move out, be sure to move out before your billing cycle ends, unlike other places they will not pro rate your final bill. Terrible corporate customer service
This Public Storage location is less than 2 years old and offers a reliable and secure storage solution, catering well to a variety of needs. The standout feature, however, is their exceptional customer service, particularly from the manager, Jennifer. She consistently goes above and beyond to assist customers, providing personalized advice and promptly addressing any concerns.
I’m going to keep it short this location is really good because Jennifer the lady works there is really nice and kind and professional and very helpful and friendly the location is good clean affordable so if you looking for storage check this location first
The cost is affordable, but this place needs better maintenence. Something is always broken. The rolling garage door for example has been broken for over a month. I understand the holidays can be challenging, but one month is too long. Now they just leave the door open so anyone can enter.
One of the two elevators is broken everytime I visit. Once, both elevators was broken so I was forced to carry heavy boxes up several flights of stairs.
Anothet time I had an issue and wanted to speak with staff on duty. He made me wait in the rain as he was talking on the phone. He even raised a finger as if to say keep waiting. Why are the doors to the lobby locked when you are clearly there, and the facility is open for anyone to enter? Finally, the place needs to be cleaned more often.
Jennifer was very helpful and made to move so much easier 10/10 customer service
It's amazing service and very nice place!!! Specily M's jenefer is very cleaver adviser and best helper!!! Thank you for everything
Great Location Clean and Staff is very friendly and helpful.
We stored multiple times at this location and we were always happy with the customer service and the facility itself. Jennifer is always very helpful and you can find her around when you need her. It would be great if all facilities are the same as this one.
The facility is so wonderful. Clean and in order. Friendly employees and all. Thank you guys, you have earned my business for life.
Clean and span.
Jen was awesome. Really helpful and informative.
This facility is amazingly clean, well maintained & managed. Would give 5* to facility but -
PS online & as a whole is not. I wish the prices were better, my belongings would still be there. Great move in deals but less than 4 months later email to raise price which increased monthly due by $50. Too steep!! Maybe a 6 month review with clients so they can assess options.
It's a lot of $$$ for initial start at each place. I had to rent a u-haul and move it all before the end of month & literally the day I moved it - paying for new lock (special to each facility), one time processing fees, u-haul, etc. ($200) to start a new $46mo. unit) I get a new message stating a hold on all increases at Public. Really upset me and all the expense & physical labor involved.
Jennifer was very friendly and knowledgeable. She answered all my questions and made me feel comfortable using this service
Service was great A+
Really great customer service, always helpful, on top of everything, very happy with this location. Can easily pull into this location with your moving truck. Jennifer is amazing and will get you taken care of.
Great storage facility. Check the door size on anything you rent.
So this was my first time using public storage as I've used extraspace more often but if I need to store anything else I'll be using public storage (specifically this one again if I can). Jennifer was kind and professional helping me with things as I'm military so my situation was very fluid, nonetheless she helped as much as she could! Definitely would and will be recommending to any of my buddies who need a unit.
Today Jennifer was a great help. I had a bit of problem with the storage and she was right on helping and got the problem done.
Thanks to Jennifer,
My move in and out from storage went smoothly, hassle free.. she is friendly and funny.. they need more employees like her.. I recommend renting from this location..
Thank you Jenn for helping me out, She does and great job and was very professional. Highly recommended!
Highly recommended. Jennifer is very knowledgeable and professional.
Jennifer absolutely makes this place. We had a technical hiccup with the system there, and although it was out of her control and couldn't fix right away, she was able to find a different solution that worked for us. I've been managing and leading teams for almost 30 years, and you rarely get the combination of professionalism, resourcefulness, and common sense she has. Highly recommend this location because of Jennifer!
I signed up for the promotion where your first month is a $1. I cleared out my unit 4 days before the end of the month, scheduled my close out using the app, called and left 2 voicemails, and spoke to an employee about my move out. Public storage said that I did not move out and owed them 2 months of rent which was sent to collections. I would not recommend anyone use this service.
The building was difficult to access, a bug with the app made it difficult to access the elevator, and it took several attempts just to call the elevator down.
None of the moving carts are available after 5pm. The bathrooms are locked after 5pm. There were no water fountains, you would have to get water bottles from the front office until they ran out or closed at 5pm. It was the worst experience I've ever had with a storage unit
I Pulled up to this Location with a Urgent need for Help. I was Greeted by Jonte and She was a One- Woman Army! She Answered all my Questions with Zeal and Professionalism! I'd Recommend this Location to Anyone in need of a Storage unit.!!!
Top notch storage facility! Facility is clean, secure and easily accessible. Jennifer is a true gem... her customer service and communications are outstanding! She's personable, knows the facility, and is an expert in the requirements and details of the storage business. Thank you.
I want to take the opportunity to say that I love the storage unit in Bren Mar Alexandria the manager that represents the area very customer service oriented very knowledgeable of the products the units always willing to work with the customer. Give a shout out to her. I just closed out a unit and everything went perfectly well, whoever her bosses I’m giving kudos to her and to you as well
This facility is clean, well-maintained, and fairly priced. However the real star of the show is Jennifer. She has gone above and beyond to make the experience great at every step along the way. Thank you, Jennifer!
It is one of the greatest customer service than I ever had
I’ve been here for a year—love Jenn and the team plus I always feel safe…lots of lights and a really secure building.
Jennifer the Property Manager, has such good energy and always has a smile on her face. She extends her great customer service from the moment you drive into the until you leave. I’ve seen her converse with several customers on occasions, she makes you feel welcomed and personalizes the experience, letting us, the customers know that she cares You can definitely see that in the cleanliness of the facility
Way overpriced for square footage. Nice and clean.
Jennifer is a very helpful and informative staff member at this facility. She is very pleasant and knowledgeable of all aspects of the facility and Public Storage in general. Would give only three stars if not for her. Price is only reason not giving 5 stars
I had to find a storage space at the last minute and I happened to see this one which had just opened at the time and had really great deals on storage space. From booking a storage unit to move out I worked with Jennifer and honestly I'm so grateful. She was and has been so helpful accommodating throughout my rental period and was always the one to answer calls or call me back or respond to any emails or concerns I had. The space is new so it's so clean, the codes for entry into the space and each level makes it very safe and secure and my stuff was safe and same condition I left it one year later. I'm so so grateful to Jennifer, Whitney and Ishara who helped me during my move out. Should I ever need another storage space I will definitely be coming back here!
Great people great service clean
Ishara was extremely helpful,polite and knowledgeable.
All my questions where answered
I give her a 10/10 rating
She was a pleasure.
Highly recommend this location! I moved in when they first opened. The online reservation was very smooth. The manager (Jennifer) was very friendly and eager to make move-in flawless. Now, 2 years later, my move-out has been equally uneventful! I can’t praise Public Storage enough! Thanks for everything Jennifer!
Good staff!
I like that you can drive in the loading dock to put your stuff away and don't have to be in the cold or the heat.
Thank you very much Jennifer for being awesome
If you don’t already rent here, I would advise you to look elsewhere. This place was amazing when we first started renting in a year ago, but it’s gotten worse and worse over the past few months: it’s over-crowded (the loading/unloading space is frequently so full that you get parked in by other renters), there are no carts for customers (there were 4 or 5 a year ago, now there’s apparently 1?), and the formerly friendly service is gone.
As an example why:
We went to Public Storage in twice just today. The first time it was too full to get in, so we came back. The second time, there was only one other vehicle- professional movers who were using their own carts and confirmed they were not using any others… but there were somehow now zero (0) carts available rather than the 1 cart from earlier in the day.
We checked with Jennifer (property manager) and the other person on staff in the office, and we were told they didn’t know where the carts were, but we were “free to go floor to floor to look for them.”
Rude? But we did. We walked through all 4 floors and found no carts and no one using carts. They’re all just gone.
We want back in to the office and were told that it must be people stealing them- there’s nothing they can do. So instead of an easy few trips, we took a bunch of heavy, bulky, and/or fragile items by hand. It took a full hour longer than expected- two hours if you include the attempt earlier in the day.
Conversations with the folks during the morning trip make me believe that experiences like this are becoming more and more common. Unless you have your own heavy-duty trolly to bring along with you, maybe think about renting at a different company or location. I’m so disappointed, as a year ago, I would have rated this place at 5 stars.
Jennifer was amazing to help us switch storage units. Wish all customer service was as friendly and helpful as she was.
It's Friday at 3pm. I'm literally standing outside but no one is home. No be back soon sign yet online says they are open. I guess I will suggest an edit stating they are 100% closed every Friday. Been standing here for 30 minutes.
Jennifer is always a great help! And awesome to see.
Super friendly staff!! Thanks to Jennifer for helping us!!
The cleanliness of this place is top notch and the price is very good as well. But…. the true star of this facility is Jennifer (the property manager). She is the absolute best! She’s very personable and will work with you to make sure your experience is above and beyond your expectations. I had an odd move-out situation during the holidays which Jennifer was able to handle with such care and put my mind at total ease during an already intense and stressful time. 10/10 recommend this facility.
I came to move in to my storage unit. When I got there I realized I needed a bigger space. I was there at 1, there was no one in the leasing office. I called and left a voicemail, no one has called back. I called the next day and nothing. I have not used my unit and I want to get a refund, the customer service is horrible.
Awesome experience!!!
Great storage unit and the people who work here are very nice and helpful !
What a professional place I was greeted with a nice woman named Jennifer. Great professionalism, helping me out with great customer service. The rental storage was clean and well-kept. Thank you Public Storage for great storage and great customer service, I highly recommend.
Jennifer is a breath of fresh air, very professional and friendly!
Jennifer was super helpful!
Lady at the desk was super unhelpful when checking out. Said nothing needs to be done at all. Had to check out by figuring it out for myself online. Also it's mandatory to buy their stupid lock which doesn't have much use elsewhere and neither do they take it back. Not coming back.
The staff here at this facility are awesome, they are understanding and professional. Highly recommend this location for any and all storage needs.
The lady at the front desk, has such a great attitude towards customers, a breath of fresh air, the way it should be. October 1 st.
I have been at this storage facility for a few months now and Jennifer is always a pleasure to work with. She is full of energy and works quickly to take care of anything you may need. It’s always refreshing to cross paths with her during my visits to this facility.
I moved in this facility almost 2 years ago, I’ve had only positive experiences. Hands down, Jennifer has made these experiences wonderful. She’s both professional and approachable- going out of her way for customers. Her smile and positive vibe is felt through the facility. She’s an asset to Public Storage and the area of Alexandria Virginia!!
Jennifer is a big reason why this Public Storage facility is so well-run with a loyal clientele and competitive rates. The facility is clean, safe and well-managed. You know your precious items are well-cared for by Jennifer and the team. Highly recommend.
Gina andJennifer were very helpfuñ
Jennifer is funny and very helpful. Great location and very clean. Definitely would recommend
I was very pleased with the price, cleanliness, and very attentive customer service here.
I would really like to Thank Jennifer for helping me find what I was looking for at a very reasonable price and this location couldn't have been any better! Thank you Jennifer for all the help and making me feel safe comfortable and confident knowing my valuables first secure and safe and in great hands!!
5 stars without a doubt 👍🏾🙌🏾😎⭐⭐⭐⭐⭐
Love how easy it was to leave, empty, take look, leave door open.... Now its time for football season GO NOLES!!!
Helped a friend move and Jennifer at the front desk was super helpful in finding the right size storage room. She even got him one near a side door so unloading was easy. I even got a cold bottle of water out of it
Super clean unit and the service of the staff was awesome!
Jennifer was amazing ! Very helpful, efficient, and effective !
I really like this location but unfortunately they don’t keep their word. I came to this location twice and no one was there. I made a appointment to see a unit . Got there on time called twice and didn’t see anyone. Wasted time
Mr Gupta manager is very helpful and liked the storage
Jennifer was so helpful and informative! 10/10 customer service,thank you so much for all of your help!
Not recommend for long term storage they don't have enough cart and u have to wait one of employees to give u one just 1 !!!! Elevator there slow and sucks there is reason why its cheap to rent with them definitely this is the last time i will rent a storage there!
I have had very bad experiences in the past with employees at storage facilities but I was extremely grateful for the help that Jennifer gave me when I came in with a lot of questions. She was very patient and informative with me and continued her attentiveness until all of my needs were met. Thank you Jennifer!!!
Good location friendly staff
Storing our things here for nearly a year has been very easy and affordable. This modern facility makes accessing your storage space quite convenient.
Jennifer was extremely helpful and friendly from day one. I definitely recommend thia place.
Very clean, safe and welcoming staff. We just started unloading and the office manager brought us all cold waters. Great place to store your items!
Covered parking, close to town, and excellent service. Would recommend A+
Jennifer was the ultimate professional, very informative, helpful, pleasant to work with, would recommend this facility and this staff for all my storage needs.
What makes this location the best...the management staff! Jennifer is the absolute best! When it's extremely warm out you will find Jennifer offering cold water to customers moving in/out. She's always available to assist and offer recommendations. It's small acts such as this, combined with the clean, secure facility, why I'm glad I chose this location. This is a newer facility with the drive through bays which I love because I'm able to load/unload regardless of the weather. I never had a problem with getting a push cart...the requirement changed where you had to sign them out from the office. I'm told that's because they started mysteriously disappearing lol. I didn't mind having to sign them out, at least there were some available.
Rented a 5x5 over the holiday weekend. Rented online so a barrel lock was left in my unit - contactless. A code was texted to me in the morning. The building is new and clean.
There is only one person on sight in the office. You have to give them your id to borrow a trolley which is really annoying and the biggest con of this place. Other storage facilities leave this right outside the elevator. So if you don't come between 9 to 5 and not at lunch time you will have to bring your own dolly or carry your items to your vehicle.
The price is low right now because they are trying to fill up. I expect it to rise so get the smallest unit that you can.
I don't think the security is great. Your code is good for the entire building. It should be partioned by floor and wing. I wouldn't use this facility if I was a business.
The staff is FABULOUS, I so appreciate their help. I LOVE that there are restrooms. Much better security than most spaces.
Only negative is that there is no wifi and I can't use my phone from my space. Since I'm older, could be a medical issue.
UPDATE: They added an antenna and I get wifi access -- thanks!
This public storage location is by far the best one I've used; it's clean, uses convenient tech that works, and has outstanding customer service (thanks, Maria!). I just leased my unit for a year, don't hesitate to do the same.
Well first and foremost it was the smile and great attitude and customer sevice that caught my attention from a specific employee at this location who made this visit super easy and smoothe this young lady was the best i believe her name was jennifer over all a great experience good job PS.
Jennifer is awesome. Every interaction I've had with her, she's been a huge help and is always polite and customer service orientated. Some of the other folks working there, are not as helpful as Jennifer. I reported a leak in the loading bay, and the person at the desk just said "we are aware of it". At least put a sign out there so tenants know it could be slippery at a specific spot. No movement. Jennifer on the other hand, is always out tidying up the facility and around it. Public Storage...give her a raise or promote!!
It’s been the best experience in my life. customer service is the best. As soon as I walked in the doors I was received by Jennifer with a big smile and with a thank you for choosing us. I got treated with respect and the most important thing to me was the kindness. I believe now days you can’t find Customer service because everything now day is get in get out and who’s next in line. I got a tour of the facility and a tour of the different sizes unit to see what would accommodate me the best. Every time I visit the place to get things in and out I get treated with respect and kindness. Thank you so much
New and very clean facility in a good location. Jennifer who works there was always available to help. I hired movers and she even came to my unit and made sure they knew where bathrooms are etc. so the move goes smoothly. I highly recommend that location.
This is the very best Storage place I have been. Brand new!
We had a great experience with Public Storage at Bren Mar Drive. The manager, Jennifer Reed, was wonderful and very accommodating. She made the moving process so much easier. I would recommend this location over others solely because of how helpful Jennifer has been.
This particular storage place is always well maintained by the staff. Jennifer is always around checking the units and answering all your questions. I have been to many public storage locations but this one is very well kept and staff is always present. Best public storage in the area without a doubt. Great prices, great location, friendly staff- will recommend it to my friends in a heart beat.
Jeniifer doing good jobs at customers service thanks her for the service
Once again I was searching for what storage facility to go with because I’m deploying with the military. I came across this particular location online when comparing prices, and not only did they have a really good price but the customer service rep was very nice! Jennifer was who provided follow up to ensure I had everything squared away before starting my moving process. She was very informative and provided quick responses any time I had further questions or needed assistance. Definitely Recommend !!
It’s really an amazing place! I was helped by a guy named MOHAMMAD, he was very friendly and polite! He did help me a lot, the best customer service guy!
Luv, former 1st responder I love Jennifer and the staff I recommended this location to all my friends in the military, crazy about Jennifer!!
My experience with Public Storage has been great! Jennifer was great to work with. She is extremely customer service oriented and makes sure you are happy in the long run. The facility is extremely clean, as it is brand new.
Jennifer was amazing! She was very helpful and professional!
From start to finish, we had an amazing experience at this Public Storage. The facility is brand new and sparkling clean. The manager, Jen, provided us with a customer experience that far exceeded our expectations. She was always available to answer our questions. She found us an excellent unit right near near the loading bay, and she worked with us to ensure our move in, our numerous visits to our unit and our move out went flawlessly. Thanks a million Jen! Regardless of where you live in the DMV area, this place is worth the drive! We’d highly recommend this Public Storage unit to anyone in the DMV area.
The Public Storage on Bren Mar is the best location that I've seen (I visited at least 6 other facilities in the area, and rented from another off and on for the past several years). The facility is new and very clean, with a large indoor loading/unloading area, which allows you to easily move things in inclement weather. Jennifer has been incredibly helpful, beginning with a tour of the facility and available units, to clearly explaining pricing and helping ensure the internet rates that I reserved under were honored. The entire facility is well-lit and feels very safe and secure.
I was so skeptical about getting a storage unit because of the fact I’m a female and feel unsafe at storages since they are secluded and such but this location has been amazing! I love that I can drive into the gate and leave my car there . I love that you need a psscode for gate and elevator so not just anyone can come in.
Jennifer - the staff lady there has been amazing. She always goes above and beyond for me . She is always willing to help and accommodate . She is so sweet and the communication has been great. Jennifer is such a good employee and that’s hard to find these day! Thank you so much for making reservation and move in easy!!
Jennifer is the best. Great Customer Service. Very professional.
Location is clean
As first timers to renting a public storage unit we couldn’t be happier to have found this particular Public Storage facility! We checked out several storage companies including two other PS locations. Bren Mar is brand new - clean, convenient location, easy & flexible scheduling process with reasonable prices, and an extremely helpful and responsive staff.
Property manager Jennifer is awesome to work with! Her enthusiastic personality while giving us a tour of Bren Mar, telling us about the company, and showing us an alternate unit - 10 x 5 vs 5x 10 - that is better- suited to the type of items we would be storing sold us on our decision. Jennifer was attentive as well during our actual move that was done in several trips on two different days. I’m glad to know I can just call her directly with any questions. We have already recommended Public Storage Bren Mar to several friends for storage needs, and also as a company where employees seem to enjoy working.
Wonderful place great staff. I was helped by a young lady named Jennifer she was very friendly and had a great demeanor about herself. I would recommend her and this business anytime to anyone
Facility is brand new, super clean and very competitively priced. The massive indoor unloading area also came in clutch because it rained the day we were moving our stuff in. The manager, Jennifer, is also awesome! Highly recommend this place if you need to store anything in northern Virginia.