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Public Storage Self-Storage Units at 370 Holland Lane, Alexandria, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 101/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 101 /mo $ 133Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 117/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 117 /mo $ 153Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 133/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 133/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 140/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 140 /mo $ 200Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 223/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 223 /mo $ 278Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 238/mo
Large 10'x20'- ground floor
- inside unit, rollup door
$ 238 /mo $ 340Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 245/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 245 /mo $ 350Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 266/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 266 /mo $ 380Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 287/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 287 /mo $ 410Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 287/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 287 /mo $ 410Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 301/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 301 /mo $ 430Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Alexandria
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Alexandria Storage Units Near Duke Street, Route 1, and Old Town Alexandria
Find storage units in Alexandria near Duke Street and Route 1 near Old Town and the Alexandria National Cemetery. This location is also accessible via the Blue and Yellow Metro lines.
Living in historic Old Town Alexandria doesnt have to mean compromising on space. Grab a 5x10 storage unit and create the extra room you need at home by storing winter coats, bikes, and sports equipment with us and love your home again.
If you're downsizing or simply looking to get extra furniture and home goods out of the way, our 10x10 storage units are the solution you've been looking for, with three rooms worth of extra space for couches, mattresses, dressers, and more.
And for your large hauls, we've also got you covered. Our 10x15 storage units are a great way to clear out space at your home or office for a renovation, move, or just a fresh start.
This location puts you right at the center of the action in historic Old Town Alexandria. While you're there, you can explore the waterfront, tour the Torpedo Factory Art Center, or hit up Windmill Hill Park for some rest and relaxation before returning to your freshly organized home.
With a selection of indoor storage units and indoor climate controlled storage units, you don't have to worry about the weather getting in the way of your storage goals. Use our eRental program to book a contactless move-in to the storage unit that's right for you, and see how good life can be when you let Public Storage take the clutter off your hands!
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 327)
Chris was wonderful helping me get some boxes
I should probably have given this 3.5 stars. While the facility is fairly clean, there are a few areas for improvement.
1. There need to be clear directions to access one's storage unit. There are three buildings and all I was given was a unit number. There was no indication about which building the unit was in. Neither the app nor the facility itself had any information about which building the unit was in. We had to walk into the office to ask somebody. Next, it would be super useful (and simple) to clearly display directions to different storage unit numbers, like you see when you get out of the elevator in a hotel. As a bonus, there can be maps displayed in a few key places that have a "You are here" symbol like you see in the malls.
2. The number of carts provided is too less. For building #1, there were only two carts, which can easily get used up on a busy day.
3. The wait time for the elevator doors needs to be increased. It stays open for barely 5 seconds and worst of all, it is not possible to keep it open. The button to open the doors doesn't work (at least, in building 1). It's very difficult when you're pushing a heavy cart to get in or out of the elevator in time.
Thanks for your great service.
Perfect in getting help in what I needed to pack up my office for a meeting!
General poor experience, poor communication, average customer service all around. I called the gentleman in the front, Christopher, asking about which type of lock I needed and he seemed too busy at the time to answer. I asked if I needed a specific type, he answered the round one, yet didn't specify which. He, thankfully, suggessted the PS on Wheeler Ave, 10 mins away. They were INCREDIBLY helpful and easy to work with. Old Town Alexandria is for Old or Rich people who care little about saving money and are happy to dump cash into a place without concern for any type of customer but an easy one. PS is a great company, but they are franchise owned and operated differently at different locations. The corporate reps aren't helpful either.
Good location, clean, and friendly staff, BUT their pricing is borderline criminal. Within one year, they've raised my rent 75%. I think they hope customers are too lazy to deal with them and move their stuff. If you want to use this location, be forewarned, you're going to pay 2x more than what they initially tell you (at least!).
Chris the manager runs a tight ship. Public Storage features easy access and convenient parking. No complaints.
Excellent customer service.
Christopher and team provide excellent customer service!
Very friendly, pleasant and helpful staff!!! Chris was excellent helping me secure another unit, great service! A++++++
Chris was awesome. We received quick 5 star treatment. We have multiple units and never had any complaints. Great location and great service.
Chris was extremely helpful and very professional.
I called today with the problem that I had so often in the past that the elevator to the basement at Public Storage on Holland Lane constantly broke down, besides I also just received an email about a huge increase in rental of my storage space. Christopher answered the phone, he was gracefully calm and so helpful with my problems and inquiries. I’m grateful to have someone like Christopher at Public Storage who treated me with such wonderful courtesy. Thanks so much.
This location is nicer than most I've seen on the area. Very convenient for our use. Any questions or assistance, the staff is always happy to help. Chris makes the customer experience great at this location!
I just rented a new space at the Holland Lane location. Chris was very helpful throughout the entire process to begin with the initial phone contact and ultimately with the in-person visit. He patiently allowed me to view the different size storage areas available so that I could make a fully informed decision, showed me how to enter and exit the facility and even how to properly lock my storage area. Chris also went through the administrative process in an efficient and timely manner. I am very pleased with the level of assistance that I received at this location today.
Chris is awesome and helped make our process seamless. Super friendly and more than approachable. This is our place to go whenever we need storage. Thanks Chris!!
This place is hot as hell. The AC is either off or the thermostat is set on a very high temperature so it doesn't turn on. When it does, it goes off quick. If you need to spend some time moving in or out your stuff this isn't going to work for you. Carts are scarce. Trucks block the entry to the parking space. No two trucks can be there at the same time. Too expensive for what offered.
Yes, Public Storage is 5-Star!
And, Chris is so very helpful.
Many thanks!
I am very thankful for Chris and his wonderful customer service he was very polite answered all of my questions with a smile and got me the best price!
They don't list office hours anywhere and there isn't a way to cancel a storage unit online.
The property manager is helpful and prompt to respond. Public Storage the company and their policies are the only reason for rating lower.
Chris has been such a huge help with this last payment issue of mine and what issues I was having with my bank, so kind and understanding! Both him and Brandon are always so well with their clients and I especially experience this both on the phone and in person consistently. Thank you broth for being such great employees!
Thank you, Christopher! Today, June 13, 2024, I received excellent service from Christopher. He promptly returned my phone call, listened to my issue, and had it 100% resolved within minutes. He is great to work with and an asset to Public Storage on Holland Street.
Dave was exceptionally professional, knowledgeable, and helpful resolving a billing issue with my storage unit today. He consistently provides great customer service. Public Storage at 370 Holland Lane, Alexandria, VA is a great choice for anyone looking for a storage unit.
Wonderful customer service (Sasha is terrific) and the location is convenient BUT if you need a dolly to move things in and out of storage, this is definitely NOT the right facility for you. There is only 1 dolly and it never seems to be available. I've relied on storage facilities for several years and my perception is that if you need storage and pay to rent a unit, the facility should provide a reasonable number of dollies to facilitate the movement of boxes, furniture, etc. It goes with the territory in my opinion. That said, I can't imagine why management would think that 1 dolly was acceptable for this or any location.
The customer service provided by Christopher and his team is outstanding!
I am currently utilizing the storage facilities at this Public Storage location. I couldn't have been more impressed with the seamless move-in process and exceptional customer service provided by Christopher, the manager. From the moment I stepped into the facility, Christopher's professionalism and friendliness were evident. He guided me through the check-in process, ensuring all my questions were answered and that I felt completely at ease with the process. The facilities themselves were clean and well-maintained, which immediately gave me confidence in storing my belongings there. The ease of moving items in was a huge relief, thanks to the well-designed layout and accessibility of the storage units. My things have been stored at this location since March 31, 2024. I believe it's worth noting that this location has some of the highest-rated reviews for Public Storage brand units in the area. While it may not be the closest option to me, the great reviews set it apart as the top choice. Overall, I recommend this location for anyone in need of storage solutions.
Chris was awesome and very helpful! Thank you!
Christopher is great!
Chris, the manager, was extremely knowledgeable and helpful. Thanks for the great assistance.
Super helpful. 👍
Horrible horrible! The elevator has been down for various months so everyone has been using one elevator to move in or out. The overall parking area is small so one moving truck takes majority of the place. I had to drive here various time to see if I could get sime things out. It made my whole storage and moving experience a disaster. Plus they don’t prorate you even though it’s their fault for not being able to move in a timely manner due to their inability to provide the basic tools. Go somewhere else people.
I have had a storage unit here for some time and recently decided to sell some items and get a smaller unit. Christopher provided excellent customer service — he showed me locations of units that would meet my needs and that had convenient access. He was very knowledgeable and efficient and he was very helpful in completing the rental of the smaller unit. This place is clean and well run. I recommend it!
I stopped to see the facility and to better understand the process. Christopher was terrific, with excellent knowledge. He is an excellent representative for your company.
Great service by staff.
Very nice location
Christopher has always been very helpful in either signing up for a space, or just helping with something when at the site (such as if there are any more carts, or things like that). He is very professional, very business-like but with a pleasant approach. He's just been great.
Hundreds of units without any cart being available at any given time even when nobody is in the whole storage building!! Brought this to the attention of the manager since it took us sometimes even an hour waiting and searching for a cart. With a rude and unprofessional attitude he said because it is a “public place”, we have only a total of 3 carts because when we add more they get stolen!!!!! What???!! You charge me more than $300 per month and say it is a public place and you don’t provide carts???!!!! How did you come up with the magic number of 3 cart in order to prevent them from being stolen???
He eventually closed the door on us because he didn’t want to respond.
Additionally the AC thermostat temperature is set on very high because it does feel really warm inside.
I recommend to avoid this place.
William at Holland Ln was such a pleasure to work with. He assisted me with finding the perfect unit best suited for my needs, gave me a tour of the grounds and provided ample instructions to ensure I left with no doubts.
Well done !! :)
Our storage unit is next door to the Air Conditioner. Well, this created a problem when a large puddle formed on the floor of our unit. When we brought this to the attention of the front desk, Public Storage took full accountability. We were helped by William, a very kind person. He not only assisted us with moving our items out of the unit, but he upgraded us to a better unit while honoring our current price. Since we’re on a budget (as this unit is used to store supplies for a non-profit Bible educational work) that meant a lot to us. William really made it right- that’s great customer service! Thank you Public Storage!
Great Customer service!! India was a pleasure to work with and made sure my experience was quick and easy 😃
Great experience!
India was great and made the check in process really smooth!
India was very nice and friendly. She helped go through the application in a very short time. I had a bad experience in another public storage so i would recommend them to hire more people like India.
We recently rented a storage unit from this facility. On our first day, we arrive and unload an entire truckload onto the carts. The employee walks by as we are doing this and smiles at us. We get inside the building only to find a sign over the elevator button saying that it is out of order and that we must use the stairs for access to the basement and 2nd floor (where our unit was). We were not able to find the door to the stairwell, which ended up being on the exterior of the building and completely unmarked. We went to find the employee to please assign us to a different unit or at least help us find the stairs and he refuses to speak to us because he was sitting on his car “on lunch” at 3:50 in the afternoon. Highly unprofessional
I had India show me around multiple spaces that I wanted to see and she was super patient with me. I appreciated the impeccable service I received from her!
India was very helpful..appreciate the service
India was great! She explained everything to me, walked me through the whole process. I downloaded the app and it was really easy. This place is clean and so close to my home.
Outstanding customer service
Wow I wanna store all my things here!!!
India was so helpful. I swear if it wasn’t for her my move would have been 10x harder. Thank you and some one give that young lady a raise
Great customer service!
I went there to get pricing on a unit and India did an amazing job.Her customer service was out of this world I would definitely be going back to give me services.
I called in inquiring about a unit. India provided me with great service and very detailed information.
I walked in today inquiring about a new storage unit for my items, India (in fact I didn’t know was new there til conversation) was a big help. She was able to point me in the right direction with plenty of information known about PS.
Angel provided great service at the front desk. Thanks again!
Angel is just the best!! Not just efficient and knowledgeable, but super friendly and kind. Highly recommend. Units are clean and new and well organised. Great service!
I went in to purchase some boxes and received the best customer service from Angel. She was very professional, mannerable and also made my experience so much easier to select what sizes boxes I needed. Thanks Angel appreciate you.. Great customer service.
Angel was awesome 👏🏾 👏🏾👏🏾! Thank you so much for such a seamless process!
Been rented here awhile and the property is always clean! The staff is very helpful and polite! Definitely will recommend
Great location young lady at the front desk is amazing Angel
I came here to buy some packing supplies and the young lady named Angel was pleasant and very helpful when I asked her questions about a box size and inquired about a storage unit.
Ms. Angel, at Public Storage, located at 370 Holland Ln., in Alexandria, VA. has excellent customer service skills. She was very friendly, patient, and helpful in helping us find what we were looking for. Angel knows her stuff; we intend to use Public Storage again in the future because of this.
We have had a unit for our nonprofit for a few years and we have always had a great experience. Jazmin has been amazing to work with.
Jasmine Thank You So Much For Helping Me Find Exactly What I Needed, You Were Great!
The team at this location is very helpful. They directed me to my storage unit and made sure I didn't need anything. If you are looking for a storage facility or need moving supplies in Alexandria VA, come to Public Storage.
Thanks Ms. Jaz for all your help! You’ve been awesome!
So I've had this storage for a year and it has been a God send. While some things haven't been to my liking, one thing has been constant, Jazsmine. She has been there from the beginning with an amazing smile, through my frustrations and everything else. She goes above and beyond. She not only deserves a raise, but to be recognized for her stellar service. She always seems to be there too. Never once have I been to voice-mail. It's always her with a smile. Make sure you all know what you have in this employee.
There is no one in the office when you move out. I tried on 4 separate occasions on 3 different days to get in touch with someone and no one was available. This resulted in me paying 200 dollars for a storage unit I did not use. Very disappointed in their service.
Lovely facility and staff is amazing
Thanks jazsmin for help with the purchase of my packing supplies. She's awesome!
I had an amazing experience with Jazsmin. I came in asking questions and she was very knowledgeable. I will be back to rent with her!
Adria Attidore showed great customer service and was willing to go above and beyond to make sure all my needs were met.
We had an wonderful experience with Jazsmin at public storage. We're in the process of moving. Jazsmin was extremely knowledgeable and accomodating in regard of the necessary packaging needed.
Jazsmin was a pure pleasure she's such a sweet soul.
Manny was very helpful an I love his service
Thank you .
We have had our storage unit for almost 4 years now and have to say that we are very pleased and satisfied with the service. We want to especially thank Jasmine for all of her help she has provided. She has been very helpful, knowledgeable and friendly. My wife and I will continue to do business with Public Storage because of the great people you have like Jasmine. Thank you and keep up with the fantastic work.
The staff at this location was extremely helpful and pleasant.
Jasmine was excellent at Public Storage. She worked with me in advance to schedule a time to come in and was patient and responsive to questions and concerns. There are excellent covid protocols in place. Jasmine went above and beyond! Highly recommend renting space and storing here!!
I would just like to say that your employee Adria Attidore showed Outstanding customer service for Me and my Mom, she Very helpful in assisting us with our needs and we believe that she should be commended for her great Customer Service…..And we Thank Her immensely.
My experience with Adria (I hope I spelled it right) was impeccable! She explained everything in great detail. Loved working with her!
From move-in to move-out, Jazsmin went out of her way to provide exceptional customer service. I needed a short-term unit rental on short-notice and everything was taken care of so professionally. I could not be happier with the service I received. Thank you!!!