Public Storage Self-Storage Units at 5000 Indian Head Hwy, Oxon Hill, MD

Cheryl was a wonderful customer service letting me know the emergency of checking my unit. Thank you

Great customer service and great energy very helpful

I came into public storage today and had a great experience with Cheryl, she is very helpful and respectful. Thanks Cheryl

Today I visited Public Storage and Cheryl Reeves was very helpful and caring of my property she gave great detail awesome experience

I would like to give 5 stars to Cheryl for being extremely helpful and patient while assisting me her customer service was A+

Amber was very helpful with assistance with erental

Came in to get information on using self storage , Cheryl was very helpful and knowledgeable.

Went in to find out some information on pricing for storage unit . Cheryl was very helpful gave me all the information I needed. 👍

I really enjoyed Cheryl knowledge of the facility. She was very kind and patient with me. I will be a pleasure to continue to have Cheryl to assist me.

Pari was definitely helpful and knowledgeable. She explained how I could pay my storage online.

Park was very helpful and knows the business. Great customer service 💪🏾

Pari was very helpful.

Great customer service!

I visit this property often to pay my bill on Sundays and the young lady Cheryl that is there is very patient and always will to help. I'm disabled so love the passion she has for her job and others.

shoutout to cheryl at public storage she was amazing ,very helpful very informative even tho i was giving her a hard time over my storage unit she was amazing and very patient 5 starts to her

Nice property ! Clean !

I went to pay my bill today and I was not having a good day. However, I was greeted by Cheryl and she was such a pleasure. She provided great customer service and she added a lil sunshine to my day.

I rent from public storage and i love the young lady that works there. She is always willing to help and always there when i come into to make a payment. I believe she is new and didn’t wanna let her hard work go in noticed. thanks for all you do

Donald was amazing through out the whole process. Great customer and friendly reminder calls, and very helpful with any concerns I had. I would definitely use this location again.

Mr. Don at this location has great customer service. He has been helpful in answering all of my questions. I would recommend to my friends n family when storage space. Thank you

Everything went well. Check in and check out was smooth and efficient. Customer service was on point. I would definitely use this location again.

Don has always been helpful. Great service

Don has been a great help. Thank you

Don was very professional. Great service

My experience is always a great one with Sales Manager Don!

Don has awesome customer service 😁

Don did a great job

Don is very helpful but the other guy Travis is lazy always sleeping when I come to my storage and Travis is working the lights are off.

Travis and Laurie where Amazon great customer service

Lori and Travis was excellent

Don was very helpful. Positive attitude great customer service!!!!! Thanks keep up the great work

Son has been a great help to me. THANK YOU

Love this storage property. Donald and staff has been a great help assisting us with our needs. If you need a storage unit Forest Heights is the place.

Don was a great help. 5 stars

I had a very good experience. I placed a reservation online for the Suitland location. I then visited the Oxon Hill location (1/16/23) to inquire about the unit I made the reservation for. The gentleman was very helpful. He was genuine, and attentive. Today (1/19/23) the day before my move in date I received a call from the Suitland location where I am placing my stuff in storage. Ironically enough it was the same gentleman from Monday that kindly answered all my questions about the facility. Today he even ensured that I had the correct unit size for what I am storing. I have dealt with public storage over the past few years for personal and business storage. As a customer service connoisseur, I am super big on customer service. I appreciate Travis being as helpful as he was. Direct, genuine, knowledgeable and patient.

I have been storing here for years And I can honestly say that Donald is amazing and iam not easily impressed! I receive courtesy calls about my bill and He is always willing to assist me when I have a jam on my storage door! He goes out his way to place a work order or to simply spray the door with a spray! And i appreciate him all that he can do to make a difficult situation better. He makes sure that the customer is always happy and has a positive attitude when in office or outside making sure the outside is nice and neat! Please acknowledge a awesome committed employee!

Don and Travis was amazing with their customer service. Travis handled my concerns over the phone with care and ease. He made my transition a smooth process and assured me Don the property manager would take care of me upon my arrival. Don gave me the best experience, took care of my needs and concerns as Travis noted! If you’re looking for a great experience in the Oxon Hill area I truly recommend these gentlemen. Great job 👏

Donald was a great help to me. Very knowledgeable of the property and business

Don showed me great Customer Service

Thank you to Don at the Oxon hill location he has been very helpful and polite. He has awesome customer service skills.

Customer service excellent..Don is a good property manager and helpful

Thanks so much Don forever thing, far as greetings the customers great job 👍🏿

Donald was great; He's always been a great help

Don is a great help..Thank you

Don was excellent

don has been excellent and he always helps

This is a great facility. Don has been great

Don has been very helpful for our company

Don was very helpful.

Don was a great help showed me to my unit great customer service answered all my questions n it was a lot lol

Don was a great help. Great service

Don was excellent. Custoservice was excellent

I would like to thank Don ( Property Manager of Forest Heights Location) for his great customer service. Don has been the *only* one to properly explain situations without being rude. The only one! Others I've spoken with are disrespectful and seem bothered by any questions I have, and answered them like they're reading from a script. Being rude and telling me ... "What you should have done". But speaking with Don clarifies the situation. Thank you again sir, for your help, kindness, and knowledge. Keep up the good work! M. Wright

Donald has excellent customer service. I recommend this property

Public Storage on Oxon Hill took great care of me. Don was very helpful and easy to work with !

Don has been a great help, Excellent service

I appreciate all they do in Oxon Hill to keep the facility looking nice. Don is always helpful when I am checking on my account status and I need something like a lightbulb or restrooms access. However if I could I would have them open earlier so I can stop by on may way to work as it is now 9:30 opening gets me to the office at 10. Id wish it could switch to 8:30 to 6:30 hours. Just a thought. Keep up the good work PS!

The property manager Don had Great customer service! Highly recommend property

I would like to say Don from public storage has excellent customer service he's very knowledgeable and learned something from him today. So thanks Don keep your customer service at a 5 star.

Don was very helpful and made our experience go very smooth

The employee Don went out of his way to help us and made our experience better I would recommend this location.

Don was great made sure my move was easy and very help

Don is very respectful and helpful when I come to the property every time .

Don is always helpful he is extremely humble and was there for every thing I needed excellent customer service and above ✨🌟✨‼️

Don was very helpful with my experience from start to finish. Thanks for the service!

Let me take a moment to shout out Donald at the Forest Heights location. I was in awe of his professionalism, patience, and willingness to match me with the right size unit. I had changed my mind about the size of the unit, and without breaking a sweat, he worked to find the right one for me! I definitely recommend Donald for your storage needs.

Don was very professional. Good job

Don always is helpful 5 stars

Great customer service every time ICome there. Ask for Don and he show you where things are .

I rented a storage unit today and my Rep. Donald was so awesome, very helpful and customer service friendly. If I even need a unit again I will be sure to use this location.

Ive been a long term tenant and Donald has been great since ive been here. 5stars

Donald was great helping find the moving items I needed

Don made my transfer easy.Thank you

I came to purchase boxes and Donald help me out so much. Very professional. Keep up the good work.

Don was a great help. Thank you

GREAT EXPERIENCE!!!! ELIJAH HELPED ME OUT SO MUCH!!!! PROFESSIONAL KIND AND VERY HELPFUL. I MADE A GREAT CHOICE BY GOING TO THIS LOCATION!!! I RECOMMEND EVERYONE GO HERE, TRUST ME YOU WONT BE DISAPPOINTED!!!!

Don was a great help

Elijah is such a gem! He was very knowledgeable and respectful and I would recommend all of my friends and family to do business with him such a beautiful soul.

Donald has been awesome..Excellent customer service

Donald has been awesome. Great customer service

Elijah was a great help made my check in quick easy and painless. Also told me about different promotion that I didn't know about. Definitely come here and deal with him he knows his stuff.

I will recommend this facility to every and anyone the employee at this facility Don is a very hard worker and helpful really appreciate all his help

Don was a great help and is such a wonderful person

Highly recommend this storage facility to all very helpful employee by the name of Don made it very easy for me finding a great space in storage unit for my items thanks again

Yeah I just got here to my storage and 68 and I had a little problem and Don came over and he took care of it right away I was quite impressed with his service which all service. So thank you very much for your service.

Don property manager is respectful, hospitality and go above and beyond for his guest. I've been a guest for 4years love this storge .

Donald help me figuring or what size storage unit I needed and size boxes.

It was great with Don during my storage usage please rewards him for the good services that he provide. Thanks Deborah LEdwards

Donald and Cornelius did a fantastic job helping me through the renting process

Great service Elijah! Thank again for your help!!!

Donald help me out and customer service is good

Don was very efficient and helped me out. 5 stars

Great service. 5 stars

Donald has been great since I've been storing here. Great service

Donald has been great since I've been at this facility..Great Service!

Great customer service need a raise. DON handles all my need at a professional efficient rate. Great guy overall.

I have had a great experience here at Public Storage:Donald is great

Donald was great … Good customer service

Donald has always been a great help. I enjoy my time here at this Public Storage location

I have been trying to sign my SWITCH OVER NEW AGREEMENT SINCE JUNE 29TH!!!! My initial turn off was the people hanging around under the tree saying and doing some of everything, on the grounds of a BUSINESS. I'm in a disability situation, and usually deal with Laurel, MD Contee Rd location for years, before it became Public Storage. If it wasn't for "JADEN" that works at this Oxon Hill location I probably would have simply became more frustrated, cried and left. JADEN deserves some type of special kudos. Well, I'm thanking JADEN again for helping me through my frustration and inability, even using my reading glasses, to see the phone screen and follow the SIGN AGREEMENT AREA. Seniors are growing OLD, and not as savvy as we once were, and a 77 yr old senior drove me to handle this NEW AGREEMENT WITH THE NEW OWNERS. I'm in 24 pain, so no fun on the phone being told by 3 different Public Storage Customer Service people 3 different things before coming to Oxon Hill I was told, you can go to ANY of our locations". JADEN called his trainer and finally I got through all of this days of confusion. THANK YOU JADEN FOR MINIMIZING MY DAYS OF ANXIETY, FRUSTRATION & EXHAUSTED CONTRACT DRAMA. Keep that patient, calm, and sweet spirit young man. God bless you👍🏽✝️

My experience was enjoyable! James's customer service level is second to none! My moving team had a 70ft trailer, making unload an store a logistical nightmare. However, James’s critical thinking and problem-solving solves skills provided multiple solutions. As a result, James turned a 6 hr job into 3 hrs. A 50%. decreased of time! I look forward to working with James again in the future.

I had the most enjoyable experience at this location. James was very professional and friendly when I walked in the office. I let him know what I was looking for. My process was so easy and I was able to view my storage location too. I would recommend family and friends. Thanks again James you are the best!!!

Thank you Donald for the great customer service when I came in to purchase boxes. I appreciate you being knowledgeable about your products and services offered.

Donald has been a great help since ive been hear. 5 star service

Don was really good and fast.. Very professional

came in for boxes and donald helped me figure out the sizes i would need. he was energetic and friendly. great customer service skills.

My experience with this particular public storage was the best I was weary at first but the units are clean spacious no rodent issues overall great experience.

The gentlemen in the front was very helpful and I will return for a unit in the future.

Had a great experience with Donald this morning who was friendly, personable, client oriented. I couldn’t have asked for better service. Thanks Public Storage for having such a outstanding team member who I am sure will bring more business to you and climb up the management ladder.

Ronny was extremely professional and great help! Definitely recommend this place!

Ronnie was absolutely terrific - service was excellent and would recommend public storage to friends. Thanks again and much appreciated to Ronnie for all of the help! Charlie

Ronnie showed exceptional customer service while I was shopping for a storage unit. Ronnie went the extra mile to make sure all of my needs were meet. He really helped me and I got the perfect space I needed.

Donald is a great ..Always makes sure I am accommodated properly..He deserves a raise

I will always recommend this location. The lady that works in the office is very professional. I can tell she loves her job.

Very helpful staff. Camille and Donald are so accomodating. I really appeciated their help.

If I could give it NO (Zero) stars I would. I didn’t know the area but the reviews for two people who work there were outstanding and the rates were great! Well those two people were unfortunately not working on my move in day and customer service was extremely poor. I tried smiling and even making a little joke and received a flat and annoyed face in return. This was my first storage experience and I had a few questions but nothing outrageous. I felt like I was bothering her! I wasn’t a fan of the area once I arrived however, it still seemed very safe being gated. I chose not to use this location due to the unfriendly person at the front desk.

Donald and heather is wonderful excellent customer service.They made everything go so smoothly.

Great customer service Donald and Camille were very detailed and helpful. I really appreciated the service.

Great service!

What is the cheapest space you have and the price for unit?

Angelina and Donald gave me out if this world customer service. I am greatful for the service I recieved.

The service I recieved from Angelina and Donald was out of this world. thank you for the excellent service

Heather was very helpful conderite and helpful exceptional work Heather

I be would to express how pleased I'm with your employees Heather and Donald at your Indian Head location. I receive prompt and courteous monthly reminders. Any time I'm at the location I receive prompt attention to what the inquiry or need might

Good staff everybody is so friendly and helpful here.

Heather is a amazing customer services worker and if people n the world have the personality and demeanor the world would b a better place to live

Friendly, very professional an helpful! I was surprised!!

Heather and Donald we're a pleasure to work with for years ive been buying supplies for my moving company and they are always courteous and kind

Heather has been a complete godsent during this transition. I first moved into my unit roughly one year ago, completely unaware of the process. From day one, Heather was there. She answered any and every question with a smile and care, while also ensuring my needs were considered and met even before (honestly) asking. Heather is awesome, and I couldn’t be more grateful for her assistance. She reflects everything that is great about this company, location and so much more. Cheers to her!

Heather was an excellent customer service rep. If I could give 10 stars I definitely would. I will be referring others to the Public Storage on Oxon Hill.

Heather had amazing work ethic she was patient help and I recommend her a raise fmdor her amazing customer service

Had a great experience at this location. Heather was extremely helpful with organuzing the process for my unit. Donald was very insightful about the unit and was clear about the details. Great customer service I recommend this property!

Donald is always helpful and make sure my needs are always met. Great customer service and excellent professionalism

The manager on duty Donald is amazing! Very knowledgeable about the property and business as a whole. He’s very personable and very helpful.

Scott was very helpful and knowledgeable with helping me resolve my billing issue.

How is it that it was put in a person's name but go to pay and it's in a different name. WTH are they doing at this location? Took over a half hr to get it up on the system. They need to change the system. It sucks!

Went to the facility to rent a unit, the associate scott was so attend to detail, have an wonderful experience with him very knowledgeable and pleasant to speak to, after visiting the unit i decided to go elsewhere the condition of storage unit was not to my expectations. They need to do work to that place it looks like its falling down

Had a very nice experience when I went in to get rates for a storage unit, Scott was so friendly made me fell right at home, and he did not hesitate to explain everything to me. Thumbs up to scott.

Office staff is phenomenal! Thank you!

Went to office to get information about the storage facility Scott had awesome customer service he answered all my questions and he was so professional will be returning.

Office staff was very helpful and courtesy!!

Tierney and Donald was awesome. and I received excellent service

Visited and the lady name Heather was very pleasant and knowledgeable. She answers all my questions so easily.

Heather (the person working at the time) was very helpful and patient with me. Good experience

Quality business

Donald is fantastic! He gIves good service.

It’s 942 and the business is still closed???

I loved going here

Heather was extremely helpful accommodating. Her energy and customer service is what made me choose this location! Thank you Heather!

I’ve just moved out of my unit because of abhorrent conditions. 3 months ago I notified the office that there was roof damage and leaking water in the unit. I return and the problem still exists with damage to my furniture and clothing. In addition there was a DEAD mouse in my unit with hundreds of droppings everywhere including in my chewed open suit bag and couch cushions covers. These conditions were absolutely disgusting, I can not believe I’ve paid over $1000 to this property. I hope change is made, I wil be very unlikely to use public storage again. Ultimately the office apologized and referred me to the insurance company with no other assistance offered. The only positive thing about this experience is the lady working the front desk. She is very helpful and kind. I would give more stars for her, but can’t justify any more for a storage property with such lack of maintenance/concern of its units.

What does one do when their clothes, mattresses and other items have been destroyed by rodents? Yes! I have spoken to the property. Yes! I have reached out to the district manager. The issue remains unresolved.

Heather and Donald were a great help with my move in. The process was nice and easy

Heather was great! Explained the terms of the contract, how to enter the facility, and where the unit was located. She was courteous and professional. Facility was clean and appears to be well-maintained.

Heather has exceptional customer skills. Her spirit is overall beautiful. She got the job done quickly, securely and in a professional manner. Thank you again Heather!

came in today with my mom she was very satisfied with Donald he was fast and extremely nice 😇 great job Donald keep the good work you were amazing!!!!!

Heather was very polite and knowledgeable. She has great customer service skills and prepared my Lease within 10 minutes.

Excellent Service

Came in today Heather and Donald were awesome greatbcustomwr service rear business environment!!!!!

HeAther and Donald was a pleasure bought some boxes planning on coming back to rent this week amazing people

Customer service is great Heather Keith and Donald are phenomenal would recommend this place

Heather was excellent...

Came in with my mom yesterday and Donald handled our move in he was very courteous and knowledgeable he was able to find us a perfect space for our apartment and suggested tools that the company sells to keeps our things safe... he was nice and very sincere his customer service was exceptional and we were pleased

Boxes that wasn't even on the floor got wet and disgusting looking

Customer service excellent but move out terrible mice boo boo roaches and something in the ceiling all over my stuff they told me the only way you can have the storage is to have insurance my insurance without me knowing cause I was late with a payment please make sure you have insurance every time you pay even when you late one person told me one thing and another said different please check all your property before you leave!!!!!!!

Dirty, rodent infested, ok customer service at desk, terrible policies. Good luck trying to reach the property manager for assistance. Wouldn't recommend this place to my worst enemy. Not worth the price ......at all. Do yourself a favor, find storage elsewhere!!!!!

Staff are friendly, so far elevator in my department doesnt work, and no heating system. Stairwells be dirty.

Heather is the best. Good customer service skills. Can multitask and can work under pressure. I recommend this facility.

Heather the property manager is very nice, kind, patient, professional, and helpful. I absolutely recommend renting a storage at this facility

I was excited about the customer service Heather gave me today rented a space got my damp check and on my way to a happy storage relationship between me and public storage

Heather is the best

Customer service was excellent Nice and friendly great job

Just moved in Heather and Maegan were awesome 5stars

Great customer service Heathers not donald

My experience has been excellent. From the first time I visited to coming back the second time to actually rent a space, Donald assisted me and he was very thorough, helpful and professional. The location is also kept clean and protected with security cameras surrounding the buildings. I'm now a renter as a result of my overall experience.

I only give this place 5 stars because of the great customer service that I received from Heather for the short period that I needed my things here yes she is very knowledgeable of her job explains everything in detail she is da bomb!!! But on another note THIS PLACE OWES ME MONEY!!! for a check that I wrote a whole year ago that was deposited after 3 months of writing, who does that!!! If I write you a check deposit it while there's still money in the account not 3 months later causing a overdraft in my account, it's wild because I actually moved out in time so that I wouldn't even owe the money that public storage still nicely deposited in there account and I am still fighting for 187.00 dollars a whole year later, this is ridiculous!!! And I will never use PS ever again in life, I won't even refer no one here because of this matter!!! I have tried to get my money through Clinton Markwell, still no money!! It's no way possible that this should take a whole year!! Can't convince me, but there's no sympathy here at all for the paying customer, I bet if I owed them this long I would've gotten all type of interest thrown in there

Heather and Donald AlwAys have. Fun and positive energy and attitude I ove coming in to pay my bill cause I know superb customer service experience is within reach with these two!!

Awesome customer service I was help by Donald awesome guy👍👍👀

I come here to make my payment Heather is always smiling and offering superb customer service she's awesome! !!!

Great customer service! Heather was a true delight.

Came in to rent a space Heather was great she treated me like family love her excellent customer service

Great customer service heather

Heather is the best

Today was a great exerprience at public storage Indian Head highway Oxon Hill MD the sales associate Jazsmin was very knowledgeable, nice and curtious she was very helpful and suggested the correct options that fits my need. She is a great asset to your company and should suceed in public storage as a great employee and team member

I Love coming here , they take care of u and they always welcome u with open arms . Yes and Heather is a very good worker .q

Everything went well with my move in need more people in customer service like Heather , she did wonderful and she deserves all 5 stars

Heather did exceptional really good people skills, funny customer oriented.

I came in today,to rent a space with heater and Donald they were exceptionally well professional and overall awesome thanks guys five stars from me

Appreciated the excellent customer service. Heather is terrific and continues to assist me with a lingering issue related to my storage reservation.

Heather a property manager I did business with very down to earth, knowledgeable about the business and great customer service skills

Heather was great to work with and was super helpful!

Very helpful the staff

She's very respectfull,helpful and honest person she always greet u soon as u come in with smile.

Ms Heather made my experience with your company worth every buck. Her professionalism exceeded my expectations. I have referred friends to your property.

Nice Manager and facility!

I was helped by Stephanie great attitude and very attentive to all of my questions will recommend five star

This location had been the best that I have been near the DC area great staff Great deals .

I would rate 5star for best customer service that I have receive by Stephanie and Donald they have both helped me tremendously during my transitioning from housing. If u need storage in the area don't forget to stop at this location and check them out.

Heather was exceptional in guiding though the process.

Nice honest respectful

Heather and Donald where every helpful thanks guy's

Stephanie was great good customer service I will recommend to all to stop by for all storage needs

Alright okay miss heather and stephanie are good customers at the storage

Came in to this property and thw customer service that was provided was superb great job Heather amd Stephanie for making my move in perfect 5 stars for sure

I am a business owner and often find myself needing to deal with many different storage facilities in the area to store my over-stock. I am extremely satisfied with the exceptional customer service I received from Stephanie and Donald during my visit to their store that from now on this will be the only facility I use. They were both very helpful and innovative, sharing great ideas with me through their experience on the best way to maximize the space I was renting so that everything fit into a smaller unit than I had originally planned on renting which in return saved me almost an extra $80 a month off of a larger storage space.This storage facility is undoubtedly one of the best I've seen as far as cleanliness and organization also. If you are looking for superb service this is the place to go, i would recommend it to everyone for their storage needs.

Heather was awesome! Her professionalism was amazing. She keep me informed from start to finish. My total experience...phenomenal!

nice property always clean excellent customer service. I will tell anyone to come here to rent if they are in a need for storage

Heather and Stepanie at Public Storage are always friendly and professional. Thank you for your kindness and support *

By far the best customer service was given to me by Stephanie and heather they were fantastic!! very pleasant and helpful best Choice with storing with public storage !!!

Very helpful and understanding crew.

While going through a transition phase isn't easy, its always good to be comforted by friendly smiling faces who can make you laugh through a difficult time. Though professional and a little rehearsed at first Heather was able to show me a unit almost as fast as I came in she asked a bunch of questions about what I was storing and at first i was like "lord why is she asking all these questions?" but she kinda saw how I looked at her and said to me "I know this seems tedious but these questions will help me find the right size space for you!" I calmed down and she found a space and made sure that it was still in my price range even suggesting bags for my mattresses which i never thought of...even though I couldn't afford to buy them it showed how much she cared about getting me situated. Meanwhile when I was moving in Another helpful employee Donnie or Donald helped me when I was having problems finding the light in the C building. Overall I was a little skeptical based on the location but the staff proved to me that they are better then the surrounding area and customer service and appreciation still exists thanks again public storage staff outstanding work your newest C building tenant.

Yes I'm been please.

I had a very pleasant experience. The rental was quick and easy, and I was very happy with the customer service and the value of my rental. Shout out to the staff, especially Desmond. The price was also right!! I highly recommend this location and Public Storage overall.

I enjoy my experience here Desmond & Tylisa were very helpful thanks guys😀

Great

I had a good experience the staff was very professional and informative on my fees and what is expected and I will be recommending this location to anyone I know that needs storage.

Upon arrival at Public Storage on Indian Head Hwy I was greeted with a beautiful smile and refreshing air conditioning after a smoldering walk from my car! That Brittany they have behind the desk is a jewel!! 2 thumbs up!

Excellent job tylisa was awesome and very respectful

Great service . Thank you

Tylisa gave the BEST customer services. We really appreciate her assistance we need more of her common Courtesy at these types organization thank you so very much have a wonderful day

Wonderful job

Even though I chose not to rent, the young lady Tyleesa begged me to do a review after I complimented her for her patience with me. I know I am very indecisive, but she took her time and I felt as if she would go beyond for me. Showing me multiple units and jokes along the way. All in all, it may not be the best location but I enjoyed my experience while It lasted. Tyleesa I hope this helps!!!!

Was greeted by Brittany and Tylisa had very excellent customer service. Was in a crunch to get my things in storage and Brittany assisted with the right storage that I need. Give me lots of details for the different prices and locations of other public storages.and she also explained that she was two months out of training very excellent she knew her job and owned.very pleased with her service she made my day better.

Upon arriving here at public storage I MEGIBBS was met by Brittany Herron with a warm smile and bright personality. She gave me all the pricing details of getting a storage here; as well as being knowledgable of surrounding storage companies. I ended up reserving a unit at this location and asked her for a comment card and was given her phone to place this comment. Superior customer service!!!!

Tylisa was very helpful this site has very good customer service and i will recommend to friends

Brittany and desmond are excellent employees I was very please with there work very understanding. Thank you

I walked in looking for last minute storage Desmond and tylisa made me feel welcome calmed my nerves and solved my problem hats off to these guys!

Public Storage (Oxon Hill) is one of the best storage places in the MD area. Desmond is great, excellent customer service skill, He's very patient and helpful. wonderful and clean environment and always coordinated, I would definitely recommend that location to a friend.

Everyone is so friendly at all times I've been going and using this company for years now and the love as well as wonderful customer service is beyond great! Keep doing what you're doing public storage!!

This location is great. The rep Sharneka was extremely knowledgable of each unit that they had available and what could fit in each unit properly . I told her what I needed to store and she knew exactly what unit I needed and it fit my budget (so excited). They even had a lock on site for purchase so I did not have to drive to another store to purchase one (kudos) to that.

I walked in today looking for a place for storage very last minute. The property agents were very friendly. Shanika was very efficient and showed me models of the spaces that I was very unsure of needing. When we walked back desmond I believe was very encouraging in helping with the decision of which space would be best appropriate and making sure i took advance of the auto pay because I am very forgetful. Overall, it was a great, fast experience and although I will only be using the facility for a few months I would definitely store here again.

Quality and prompt service. Very good customer service.

Desmond is very great, cute and they provided good customers service. The service is wonderful.

Desmond was great! Renting storage space is a first for me, but he was patient. He walked me through the process, showed me my unit, even helped me with my lock. The service is top-notch. Location is good and it looks like the security in place is adequate.

I recommend this storage place due to the staff and the work see them doing when ever i visit. They always welcome partial payments and these guys are also great at giving storing advice. I thought i should transfer but One of the managers Allen said just to reorganize my boxes and watch the difference.... and Thank the Lord how much of a difference it made

These guys were great. Great customer service, and prompt service. Storage area was clean and the office was organized.