Public Storage Self-Storage Units at 7500 N MacArthur Blvd, Irving, TX

Awesome place to work❤️😎

Place is very clean, safe, and well kept. I would recommend!

Location is safe, well kept and clean. I would recommend!

Natalie was very helpful!

Everett was so sweet and helpful. His jokes makes everything less stressful. He walked view my storage and was very kind. Everything was quick any easy. Thank you for a great experience

We've been trying to get the lock-cutting reset re-scheduled and have left 4 voice mails with no response yet. Can someone please call us back?

Drove over to buy boxes because hours show 6:00am - 9:00pm. I have bought boxes here multiple times over the last 8 years. No sign saying they were on break and would be back; just locked down.

Hard to get property manager to the site. had to call customer service Just be on hold and find out they can’t do nothing. but on a good note the property was well keep

Requested that the lightbulbs above our unit got replaced as it was dark all the time, and nobody ever took care of it. Can’t believe we spent 150 bucks on a unit. Glad we only needed it for a month but couldn’t get much done in there as far as going through old stuff because we couldn’t see anything. Not a big fan of having to use a flashlight when I shouldn’t have to.

Never got my free month like their promo said. And the raised my rent by over 30% just 3 months in.

Great place and even greater staff. I was trying to get a storage and they didn't have the size I was needing but thanks to Ellie she found the size I was needing at another one of their great facilities nearby. I was very impressed. She was very kind, polite, and quickly saved the day. Thanks again.

Customer service at this location is non existence. I paid over $200 for a storage unit and did not get any help after calling numerous times during normal business hours. I left a message and received no response. It was just dreadful. Thankfully when I called your other location a rep was able to resolve my situation in a highly profession manner. She empathized with my situation and provided me with a solution which is why I was retained as a customer after that horrible experience. I lost money, time, and energy. I would not recommend this location to anyone for health, safety, and customer service reasons. It was all subpar. Dodge this place like the plague.

Ellie the property manager was super helpful. Our company storage locker faced some difficulties but Ellie was able to assist us every step of the way. She made herself available and proactively followed up with me on questions and concerns. Great service.

I paid cash for my first 30 days one of their new managers walked through and decided I was checking out and not in so she closed out my account had she looked through any paperwork she would have seen I just purchased that space and not lock me out with nobody to fix the issue on property therefore I had to purchase another space which was not 1 dollar but 179.00 who told them I could afford to do that then it took them 4 months and several trips to give my money back, when if im 4 days late its a fee and a problem. I had just had a heart attack and they swiped and wiped me dry blaming it on the covid.

Is there any office for this unit other than self kiosk? Is it possible to see a unit before I rent it?

Ben is great! Enjoyed working with him. I have rented here for over two years. Tucked out of the way, this is a safe location. Very clean. Have found it easy to get to my things when needed.

This facility is no longer being maintained. Building J 7508 is flithy and hot. There hasn't been climate control since at least July. My unit was infested with some bug. I reported it to the Coppell office, and Josh quit a month ago. I was told they haven't found a permanent property manager and they didn't do anything. I contacted the District manager, Jessica Moore and she won't answer phone calls nor emails. I moved out on Tuesday and they still have my refunded me my money. I went to a better storage company but stay away from this location.

RAT INFESTED!!!! No climate control in most of the units. Heavy gate near dumpster detached and nearly fell on me, serious safety hazard.

Very clean and easy access for trailers.

Do you have any units close to the office

Josh was great and helped me with a smooth check in and was very professional.

The location is great 👍🏻 Josh was extremely helpful and made the process of renting a unit super easy!

Josh is very helpful guy, asked him about a lot of info he answered all of them!

Very helpful employees, safe location, clean. Online prices seem very competitive.

Quick and easy sign up, the staff was very helpful. Clean unit and convenient location to boot!

I rented at another location with Josh once before and when I found out he'd moved to this new location, I happily came to rent again from him. Highly recommended!

Went in to ask questions about renting a unit. Josh was great. He didn't have a size at a price that was right for me, so he sent me to another Public Storage location nearby and said I could even rent online. Very nice, definitely recommend.

Friendly and efficient. Definitely recommend!

Amazing service by Josh

Great service, Josh and Larry are very nice and they have some awesome customer service skills! Your belongings will always safe with all the security video cámaras and Alarm system! Very well recommended 👍

Josh was professional, attentive and provided me with superior customer service for which I am so thankful. I give them 5 stars!!!

Great service Josh highly recommend!

What a bunch of friendly people.

Jeremy and Misty did great! Excellent service!! Property is secure and clean!

Jeremy n misti were extremely professional we are moving out but we would reccomend this place

Jeremy has been great to do business with. He is attentive to his customers needs and does all that he can for them. Very friendly and personable. I have had a positive experience at Public Storage with Jeremy handling my service needs.

Jeremy was great !

Jermey was amazing. He was prompt and provided detailed information. I was able to rent my storage within 15 minutes and be on my way

This is great place to rent and the manager Jeremy is very helpful.

Met with a lovely young lady by the name of Deborah! I was very pleased with my service. She made my experience easy and delightful!!! Very inviting and helpful... I sure all of the employees at this particular location are just are receptive but, Deborah is the example to follow. Highly recommend anyone who's seeking a stress free storage experience to this facility... Both Deborah and Jeremy were very accommodating!

Whitney was very helpful with helping me find my storage unit. Super kind and friendly :)

Fast and professional service!

Whitney was great

Jeremy gave great customer service, and he was very VERY nice. He's a good man and has good spirit.

excellent service by Jeremy

Excellent

Very fine facility; excellently run with all moving and storage needs met. A+++

Jeremy have excellent customer service walked me through every detail answered all my questions and was very patient with me.. Jeremy you rock!!!

Jeremy is great at efficiency!! In and out service and very knowledgeable and helpful!

Whitney!!! 5 Stars! So awesome!!

Whitney was awesome!

Jeremy helped me moving in and he was great...the whole process was seamless and efficient. Thank You.

Excellent facility. Great service. Jeremy, the Manager, goes out of his way to provide outstanding customer service.

Really good prices, clean and safe storage spaces in a convenient location. Jeremy helped me, he was very friendly, fast, efficient and very knowledgeable on everything associated with the units, rental agreements, etc. Very happy he took the time to give me above and beyond service.

Very helpful, issue with my credit card but they were able to resolve quickly! Safe location, quality, friendly service.

Whitney was incredible help. Whitney was wonderful at assisting me with getting the right unit for my needs. Very patient and friendly

Thank you Whitney ! Very helpful

I got stellar service from Jeremy!!! Go to this location for all your storage need.

Awesome check in and facility

Jeremy was very friendly, courteous, and FAST. A+

Jeremy was awesome and very professional! He made sure I had everything I needed before leaving the store!

Jeremy and Debbie were fantastic in assisting me with the correct unit for my most valuable possessions. Thank you Jeremy and Debbie!

Happy with the service provided by jeremy.

Great & friendly staff. Everyone provided helpful information and assistance to find the unit we needed. The facility was very clean.

Jeremy was extremely helpful in helping me update my email address so that I could pay my storage unit online. He was also kind enough to update my address information as well. Awesome guy.

The facility manager Jeremy is a very kind and helpful individual. He helped me find a unit that was best suited to my needs. The staff at the facility are really nice and friendly too.

What is the cost for a large storage (inside). 3 bedroom house with 2 living room suits. No appliances.

Great location, there was a quick process to rent a unit, and moving in was super easy. Jeremy was very helpful and knowledgeable. I'm glad I chose this storage facility.

Great experience...... Good deals ......

Jeremy was great! He assisted us in finding the most beneficial unit to fit our needs at a good price. The whole process was quick with minimal stress!

Jeremy was very helpful, information was on point. He got me in and out thanks.

Jeremy was great with all details of the storage facility. Ascwell as explaining everything for my needs. Kuddos to Jeremy!

Came in to get a storage with questions lingering in mind but, Jeremy made me feel comfortable. He was very professional and was answering any question I may have had in detail. I was shown the unit and was very happy with the service I received. Couldn’t have asked for any better service. Thank you Jeremy!

Big shout out to the management! Came in needing boxes and they helped me find just what I needed. Fast, friendly and affordable.

excellent service .....property manager Jeremy is a very friendly person...

Jeremy has been so helpful in assisting in our last minute moving ordeals. He was very knowledgeable and offered quite a few options that he thought would serve us best. The facility is well organized and kept and the management is kind and extremely helpful.

Jeremy was awesome! Went to another location and was treated so rude. I was going into a panic mode and Jeremy saved the day! Great worker, really knows his stuff! Give him a raise! It's people like him that make people like myself ALWAYS recommend a business to others!

I have really enjoyed my experience here. The unit was clean and Jeremy provided excellent service!! I will definitely return back if I have storage needs in the future! Would recommend!

This company is amazing, The manager Jeremy was a huge help to me. He answered all my questions,made sure i was completely satisfied and I appreciate him and the company for being so great! Thank you 😌

Friendly, fast, efficient. Went through the paperwork in a breeze, and everything is electronic so that made it all a very quick exchange. Shout out to Jeremy for helping me get everything setup so quickly!!

Mr Jeremy is great! Customer service is wonderful.... He has gone beyond the call of duty to help me and I'm so very greatful!

I was transferred to a different city for work and needed a unit ASAP. The guy that helped, Jeremy, was very helpful and understanding. He helped facilitate everything swiftly which was a huge load off my shoulders. It's the little things that people do that make a difference. Thank you!!!

I’m a very satisfied customer today! The property manger Jeremy is very honest and helpful and price . He was able to get me the unit I needed right away. I will recommend this location to anyone who is looking for a nice clean storage location. Thanks Jeremy!

I used this location for a couple months while my house was being remodeled, and I had a great experience. Jeremy was excellent to deal with, and I highly recommend!

I had a great experience with jeremy at this property.

Great service. Jeremy is awesome. Clean environment and simple practices

Jeremy at PS was great. I made a reservation late at night and the next morning Jeremy called me to confirm my details and let me know availability of space. The check in process was easy and the price was great. The facility is well maintained and I left feeling like my belongings would be safe. Thank you Jeremy, FANTASTIC JOB!!!

Went up on prices I’m looking forward to moving my stuff out of there ASAP

The place is great. Very secure place and it’s a nice area. My unit is an indoor unit but it still very accessible. Jeremy did great on explaining everything. Great customer service.

Jeremy was patient and he explained to me all the details. Friendly environment. Local and excellent service. Recommend this place.

Quiet, safe, secure.

Ben was very detailed and very nice during the tour of the property. He made sure to educate me on things that would make sure to preserve the life of items. Thank you so much Ben, very very professional. Definitely go see him :)

He is an awesome sweet and very professional young man , definitely will recommend Mr Ben

Loved working with Ben the property manager!! Service was great, quick, and easy ;)!!

Ben Davis was so helpful and I would give my experience 10 stars if I could!

Great service from Ben! Very informative and a very nice guy(:

Ben delivered excellent service..I got all the information I needed. Thank u Ben.

Ben provided a good service for my storage thing..

Excellent service, Ben is super nice. Very clear and articulate.

Ben is of great help and very kind to explain every detail about renting.

Be my gave me great service.

Ben did an excellent job.

Everyone go meet Ben at Public Storage! Great and quick service! Straight to the point! I will be coming back for future business

Just doing my Avon run.. Ana is really active and friendly manager..

Ben, the manager on duty, is supremely conscientious, courteous, and resourceful. He answers all questions completely and pleasantly. Clearly, he sincerely enjoys helping customers. We are moving out of a Public Storage unit that we've held for 11 years. For a good number of those years, Ben has been the absolute best having helped to resolve a host of issues--always with a smile. Thanks, Ben.

Ben is a life saver as he found me a unit last minute that had literally been emptied out hours ago. He also found me a cheaper rate!

Great price for my unit!!!!!!

Very nice customer service

Ben has been fantastic. He was friendly, courteous, knowledgeable and efficient.

Excellent customer service.. Ben always there to help out..

This place is excellent. I had my things stored at this facility for nearly a year, and it was a very positive experience. Very clean, new, modern, easily accessible, and great location. The management is especially outstanding, always very courteous and helpful, especially Ben, who went out of his way to assist me.

Decent storage. Rats got into my outdoor garage-style unit. Not a great result.

Ben at this location provided good service

Ben gave me a very good service today ..... I would recommend everyone who wants to rent a storage space plz visit this place.....

Great customer service from Ben! He made sure we were well taken care off and made sure to cover every rental detail with us!

Ben really did a great job today, excellent customer service.... Thanks Ben😉

Ben was great he got me the best Deal for what I needed

Ben, the manager has always been great. We had a unit there for several years and he was always attentive, supportive and an all around nice guy. Great location, low availability though. Climate-controlled units available.

Ben was great! Very thorough!

Ben does a great job!

Horrible if I could give less than one star I would. I provided notice of move out online. Moved out as stated and was charged for a month that I did not use. Stay away from this unethical company. They are very nice up front but in the back end they try to gouge you in your pocketbook. Several of my family members moved out when they charged me for a month that I did not owe or use. Try the storage facility Advantage Storage at 330 W. IH635 Irving, TX 75063 they are awesome! The only reason I did not rent space from them this time is they were full.

Ben gave me great customer service. The location is very convenient. Would recommend

Ben is awesome in helping customers and I will definitely recommend this place to be top of everyone's list.

Ben was super friendly and helpful. Covered everything I would need to know about renting there and anawered all my questions.

Used this place for 6 months, extremely helpful employees. Service was great.

Ben did great job....good customer service

Ben was great to work with. We had to get a storage unit last minute and he took good care of us! Highly recommend this place and ask for Ben!

Room 10x10are big prices

Ben was the best! Great service!

Ben, went out of his way to help me out. Excellent service!!

Ben provided me with excellent customer service. Very patient , kind and informative about what I needed based on my items to be stored

Ben was very professional and I enjoyed the experience. Jack Barrineau

I was over charged $200 dollars. When I brought this to the manager’s attention he had know answer for the charges and refused to answer my questions from that point. He continued by hanging up in my face 3 separate times. I called back over 30 times. There was no answer. I go to the location, he goes on break. This is terrible customer service. The customer services numbers does not have any you can physically speak with so I don’t know what to do at this point about my charges. I also called the police to come with me to this location because the manager sounded so aggressive over the phone. I am lost for words.

Ben gave me awesome service today! You must come out and get a unit!

Great service from Ben and the team at Public Storage.

Would highly recommend this location because of Ben, who is always around. Very helpful and professional gentleman who is also extremely patient in delivering customer satisfaction to the fullest. Even went out of his way to help out in an emergency situation once. This public storage is in good hands as long as Ben is around there, hopefully for many years to come.

I had great customer service here, would definitely recommend for all your storage needs. Ben was a very helpful manager and always provided 5 star service!

Ben did a great job helping us out, nice clean location

Highly recommend! Great location and staff!

Ive been a customer at this location for the last 13 years and today was the final straw when I was 25 minutes late to work!!! So BEN the employee at the time could recieve a 5 star review from a brand new customer that had just signed up that minute. Anybody who has public storage knows it only takes 5 minutes at most to pay a bill, I stood there for 15 minutes so the gentlemen in front of me could finish signing his agreement. But to make a me stand there for another 10 minutes just so the employee can show that gentlemen how to give him the 5 star review, physically leading the customer to giving the review. not of his own free time or will. JUST SO BEN CAN LOOK GOOD FOR GOOGLE REVIEW?!?!?! Completely and utterly disrespectful.

Ben gave us great service. We recommend this place and would use it again.

Moving here from out of town, Ben was awesome and got me set up with a storage unit in no time!

Came in right before closing and was greeted by Ben. Ben was really nice and attentive to my needs. I recommend this location and ask for Ben!

I had a great experience storing my stuff here. The storage manager Ben here was very helpful in helping me move in and out. The whole process was eassy and the price is fair.

Great guys inside the office! Very helpful and ready to answer every question with a smile! Ben is nice and has been a pleasure to work with!

HORRIBLE customer service from the time I moved in until present. I made a reservation for a unit over 30 days in Advance and even confirmed the reservation 2 days before move in, however, when I arrived on move in day I was told that the unit was unavailable. The associate on duty was clueless and incompetent to assist. So I had to come back another day and dealt with the manager. I left a message with the DM and he/she did not even have the respect to return my phone call to Dee is the issue was resolved. The ID on file is incorrect and I drove over an hour to show my correct ID and the associate even made a copy on it. However, for some reason the ball was dropped and he correct info was never updated, therefore, when I call customer service for assistance they are unable to assist me. Super frustrating. I paid my bill and arrived to my storage to find that there is another lock in my unit. THE WORST STORAGE EXPERIENCE I have experienced. I will NEVER rent here again or recommend. Just a bunch of miserable people working who could care less about customer service and only here to collect a paycheck.

Mr. Ben was very good and explaining in detail about the changes with public storage with locks and damp check by which is new to me.... Very clean facility.... Thanks a bunches

Ben was incredible Made everything so smooth in and out quickly and was very professional. Would gladly recommend to anyone in need of some extra space!

Ben was excellent and provided outstanding service and help. He made the check-in process easy and very helpful. I highly recommend this public storage location!

Ben explained really well, even when we went into lunch time. Thank you for your service!!

Very conveniently located

Mr.Ben has excellent customer service

I had a great experience with Ben, the Manager on duty; he was very professional and answered all my questions. I will definitely recommend this location!!!

Excellent service! Ben was extremely friendly and helpful!

The manager is rude and has a god complex. I get it dude. You run the whole property. Calm down and show a little respect to the customer.

Ben was super helpful and helped me with the paperwork! Highly recommend loved their service!

I definitely recommend Public Storage on MacArthur based on their reasonable rates and customer service.

Ben gave us exceptional service. Process of obtaining a storage place was fast and easy!

Great place! Ben was friendly and I was able to quickly get set with a unit that worked for me.

Service at this location is needs improvement. Issues forwarded to customer service. No response.

I. To get a storege unit and Ben manger he was so wonderful and help me right way I got my unit and I'm happy good service!

Ben was very helpful and curtious even though we were late to our prearranged appointment time. The property was very well kept and the service is great. Storage buildings smelled clean and no sign of dirt, bugs, or messes. If you're looking for a clean storage building with great services and prices, this is definitely a great option!

Easy, fast and clean!

Service was excellent and Ben was very helpful

Great service!!!

Lovely place manager is too good I recommend this

Ben is awesome. Outstanding and courteous service!

Ben is extremely good to work with. Love this place!

Jasmine was very helpful. She went above and beyond to show me some units in the cold! Considering it was time for them to close she still made an effort! Jasmine could have easily told me to come back tomorrow so she could show me the units. It's much appreciated when a business provides great customer service!!!

Jasmine is such a good,help,,knows how to treat people

Ben was awesome. Property is nice and clean. I definitely recommend this location

Ben, Is very kind an efficient. I called in the morning and had my unit before noon. Perfect location close to my home and appreciated the discount on my first month's rent. Thanks Public Storage.

Ben was great!! Made it so easy!!

Ben, was amazing!! Just moved in and I had reserved a smaller unit and he helped me not only get into a bigger unit but told me about the new PS promotion!!! Great customer service!

Manager Ben is excellent with customer service

The manager, Ben, was very courteous and helpful. The property was well kept and the unit and surrounding buildings were clean. Very nice! I would definitely recommend this branch.

Nice service, nice guy. Very informative.

Ben is a cool cat! Man was straight up and to the point. Quick and easy

DESIRAE,IS VERY HELPFUL,PROFESSIONAL,AND COURTESY....THANK YOU SO MUCH...

Very courteous and thorough service from Ben. Thanks!

great services

They were very nice and quick with the service

Went real smooth with a awesome price. Great service. Ben is the man.

Clean storage

I went to pay my storage rent .and Ben was very professional. Its people like this that makes my day.he is a valuable asset to the company and I hope he stays for a very long time.

Miguel was very knowledgable about all aspects of the property. Showed us around the property pointing out all security features such as cameras, lighting, and both outside storage units as well as inside units. We asked to see several different sized units to meet our needs. Miguel was extremely polite and efficient. He should be made a manager!

Quick and friendly service. Great location!

Great place the customer service was awesome Miguel was great and made my moving experience easy. I definitely recommend this location.

The service I received from the manager on duty, Miguel was just outstanding. He was able to provide me with answers to all of my questions and provided me with confidence that my belongings would be well taken care of.

Great service, friendly staff. Ben was extremely helpful. I highly recommend this public storage!!!

Great customer service! Ben was wonderful!!

Ben was so helpful and appreciate his help. He is really good.

Was helped by Ben and got my unit up today

Great place. Great customer service. Ben was very helpful and such a nice guy. Ben went above and beyond on several occasions to make sure I was able to move my stuff. I will be recommending this place to everyone

Ben was very helpful and he set me up with a storage unit in a jiffy!

Ben is really awesome! He did a great job of explaining everything and getting me set up with a storage unit! He is very helpful. Would definitely recommend this public storage to all of my friends and anyone else looking for storage!

Ben was great - exemplary customer service!

Ben and Public Storage have been fantastic! Ben was very courteous and helped me out when I needed to make a long distance move. His help with storing my stuff as well as helping out with the movers made my move less stressful. Ben has provided excellent customer service every time that I interacted with him. The unit was also very clean and well maintained.

Talk about a Samaritan in my hour of need. I felt like the heavens dropped help on my path. I was cold and beaten but this gentleman welcomed me and delt mine beyond duty call. He even lifted my heavy boxes to the storage room. Hospitality plus Omg

Great service! Ben was so helpful, and helped me move to a bigger unit when we saw that it was needed, would definitely recommend!

Ben was so helpful and kind in helping me to get my storage unit. I really appreciate his efforts.

Excellent customer service, Yesenia deserves a raise!!! The property is clean and spacious, and competitively priced.

Ben gave me great service I recommend to anyone!!!

Ben was a great guy...very detailed guy. Funny and friendly!

Great customer service by Ben

The service I received from Ben was great and so professional, I wish there were more people in this world that would go the extra mile to satisfy my needs as a customer. Keep up the good work.

Awesome service!! Cassidy was the best!!

Terrific customer service.

Great service! Ben did an excellent showing me around and explaining everything to me!

Ben did a good job. I really appreciated his service.

Easy to work with. Ben was very helpful. Good move in special.

Great Service by Ben!! Very knowledgeable and patient 😊

Ben took great care of us!

I got treated by Carlos Salas, he was very nice so attentive, a very good deal, definitely the service was excellent. I highly recommend this place. Keep up the excellent work, Carlos.

Ben helped me out a lot, and was very nice and kind to me. By far, this is the best storage facility I have been to. Way to go Ben!

Ben was fabulous in getting me set up and moved in.highly recommend.

Always great! Ben is always willing to help! I'd recommend this location to my friends and family! Thanks for all that you do Michelle Holmes

Csssidy and Ben are great. They worked with me to find the right unit. All was super.

Ben is awesome! He was kind, courteous, friendly and professional. I know I am going to enjoy storing my things at this location!

Ben is very good and explained very clearly each and every point, I appreciate him.

Great service!!! Thanks Ben!!!

Excellent service and very courteous staff. Ben was very helpful getting our unit setup and ready for our move in.

Cassia was a great representative! She was very informative and friendly. Thank you Cassidy. Keep up the good work

The customer service experience was amazing. Please come here!

Ben gave excellent service!

Ben did a wonderful job assisting me . Would recommend to friends and family

Ben...great customer service..called him up came and viewed storage 15 minutes I'm in business... Thanks for your help Ben....

My recent experience with public storage was quick. The only concern I had was the mandatory insurance request without being given the oppuritunity to check with my current insurance carrier before signing up for needless coverage I signed up for before contacting my insurance agent. Also the need to purchase a mattress cover "mandatory". When initially signing up for the storage unit online the only mandatory item required was the cynlinder lock which had to be purchased at location. Staff was friendly.

You must store your belongings with this Public Storage. Ben arranged everything with excellent customer service even to some transplants from Los Angeles! Ben is very professional and an asset to Public Storage. Thank you Ben!

Ben was awesome! He was so nice and helpful if you need to store your things anywhere I recommend going to this location and he will be sure to help you with everything you need !

Antonio did a wonderful job finding me a unit fitted to my needs

Ben did a great job. He was extremely pleasant and thorough. I would recommend anyone needing storage to do business here.

Very friendly and fast service! Would recommend to a friend.

Best experience I have ever had at a storage facility. Ben was knowledgable and helpful in finding me the best unit for my items. I will recommend this location to all my co-workers. Thank you!

Ben is really helpful. He helped me ton when I moved in and same while I am moving out.

Ben is amazing!!..... i have used different locations of public storage for about 15 years for my job and have had the best experience at this location. I've used this location for over 2 yrs and Ben has gone above and beyond to be kind and thoughtful. Once he helped me move a load of boxes in my car that took about 20 mins to load..... he didn't have to offer or help.... but he did! He didn't complain one time! He has called me when I forgot to put my lock on my unit, again 15 years at different locations and i have never received this kind of service. This is my first time writing a review on yelp.... i was moved to do so.... Ben is just that awesome!

Was good facility

Ben was a great property manager !!! His customer service was awesome and he went above and beyond to exceed my expectations.

I have never rented a storage space, never had a clue how to go about it. I have an emergency situation and i needed storage for three months. Ben walked me through what's available and he helped me figure out what size of space i should rent, the safest lock that there is in the market, products for packing, storage and introduced me to rental insurance which was very affordable for my household items. It was like a one stop shop and thanks to the wonderful customer service by Ben. Im glad that in situations when someone is so fragile, I was not a number, Ben treated like a person. The location is safe, in the heart of Las Colinas where i will be staying temporarily so i will have easy access.

Muy bueno

Ben was really nice. He did good job!

Very clear info. Ben is awesome#!!

Great Service and Clean Facility.

Thank you Mr. Ben!

Excellent service. Thank you Gay Great Location !

Great customer service

Ben has been great, he is the best!!!!!!

We love this public storage, Ben and Marty are great!

Ben did a great job I would definitely highly recommend public storage on mcarthur bld Irving , tx. Great customer service.

Ben did an amazing job making the process simple, accommodating, and hospitable. Oh, and your recommendation to Pescal Manal's in New Orleans was spot on!!!

I want to thank Jeff J. for all the help and great service. He explained all the options and made the process simple. Highly recommended.

Ben has done a great job getting me the unit I need

Ben and Jeff were wonderful and very knowledgeable people. They are very courteous and professional. I had the pleasure of receiving services both from Ben and Jeff J. Jeff went above and beyond in helping my situation. He listened to my needs and provided expertise accordingly. I recommend this place 110%.

Been a loyal customer for over a year now. Ben is very friendly, conscientious manager. Property is clean and easy to access. Automatic billing and all corporate functions have worked well. Well run, well managed facility, would recommend it to anyone seeking a storage solution in the area. Thanks!

Thanks Jeff!! Great customer service! Got exactly what I needed at an affordable price!

Public Storage in Valley Ranch is clean, clutter free and access to your unit is easy. I have visited other storage units and had to stop what I was doing to move my vehicle due to tight spaces. They check the property throughout the day, I had left my keys in my unit, they locked it with there key and immediately gave me a call to confirm my lost keys. I recommend this property every time. Thanks Public Storage! LaToria,

Jeff was a great.

This was the worst experience we could have imagined. We rented a unit only for 2 months while in transit from Dallas to Europe. We rented the unit because of the loading dock because we were going to be loading a container. Our truck with the container was delayed and we asked the person (Stephen) at the desk if he could make sure the truck was backed up to the loading dock. He agreed and said it "would not be a problem". We arrive the next day with the truck in the middle of the parking lot. We had to lift a whole house worth of furniture 5 feet off the ground into the truck. He said "he could not be held responsible for where the truck was parked". I called on November 28th to indicate we did not need the unit as of November 30th. Again, Stephen said nothing additional was needed. I just received notice that we are past due. I called and spoke with Ben who indicated we needed to leave our keys and the door up to indicate we were moving out and we should have known to leave the keys. Yes, I should have remembered to leave the keys but we were moving transatlantic and I didn't think of it - especially since Stephen didn't mention it on the phone call. Long story short, I get to pay $282 for fun for not even using the property in December and they will not even compromise and meet me half way. VERY POOR CUSTOMER SERVICE!!!!

Had a wonderful experience at Public Storage in Irving Tx. Ben was amazing! I went to compare with another storage company and Ben had me signed sealed and delivered w/in 15 mins. He was very knowledgeable, pleasant and efficient. I walked out very happy:) when you visit the MacArthur blvd/ Irving location ask for Ben.

I would recommend Public Storage in Irving! We had wonderful service from Ben. He was so helpful, patient, and accommodating! He easily answered all of our questions and helped recommend a good size unit for our needs. We felt like we were in "good hands" and that he was helping us get the most out of our space/money. The grounds were clean and well-maintained. Also, we felt very safe and would feel comfortable coming in/out of our unit any time. If you are looking for a storage unit, this is the place to go!

It was my first time to avail such self storage and was really hesitant to get 1 initially due to some security reasons, but i did try to visit this public storage along N MacArthur, Ben was so nice to accomodate and i decided to register and get 1 of the storage room. Its highly recommended especially with Ben, the store manager was helpful and accomodating.

I was in a panic and stressed as I needed to find storage quickly! I called and Geoff was MY ANGEL!!! I had an accident and was on crutches. He met me outside, asked me what he can do for me and his politeness never wavered! He showed me the unit and was very very very kind!!!! I then went to fill out all the paper work and that's when I met Ben, the property Mgr. super nice! There was also another male in the office, his name I don't remember, but he was very nice as well! I could not have been more satisfied with the treatment, the kindness and the professionalism that Geoff displayed! Wow!!!!

My experience with securing a storage unit was absolutely effortless. Ben in the office was extremely efficient and courteous. He honored the on-line coupon even though I didn't have it with me. He went through the trouble to look it up. Most people would say, no, if you don't have the coupon we can't give you the deal. I liked that he seemed to know I was in a hurry (even though I didn't say so), so he wasted no time taking care of everything. He showed me the unit to make sure it was the size I had in mind. He took the time to show me how to operate the lock to the unit and the keypad for access in and out. The location is in a very good part of town, so I feel secure going to the unit by myself. And I would like the owner of this facility to know that the business is in good hands with Ben. His customer service was excellent!!!

Ben, the manager, was so helpful. His customer service is second to none!

Didn't have much interaction during the duration of the rental, but customer service at move out time was great, fast and friendly.