La Gerente Lulu es increible, muy buena atencion
Buenas atención recomendado
Easy move. Well maintainced. Destiny was very helpful in answering every question we had and getting us taken care of. Affordable monthly payments. Will be referring
The girl who help me is very helpful. I gave her 5 stars
This location has one of sweetest workers (Destiny) she treats everyone with respect, and is always willing to help where she can.
property manager Abigail was really attentive she took the time to show us the unit and help us to complete our rental , thank you Abigail garcia
Dereck is fantastic!! Ask for him. He is the most patient, helpful, just all around great customer service. I think I would have lost my mind if I didn’t have someone like him helping me out. He made it so easy and took his time to help me!
Great experience with Destiny - she got me settled right away.
Destiny was nice and helpful
Destiny at the front desk is so nice and very helpful! I needed quite a few things this week and she was always there for me. Thanks!
I don’t typically do reviews however Destiny at the Esters location was AWESOME was so helpful AND GOT ME SQUARE AND READY TO GO!
Very clean and friendly help.
UPDATE: District Manager Ty contacted me about my concern. We discussed my issue and came to a resolution that I was pleased with. I updated my rating accordingly.
I was charged $19.99 + tax for a lock the I did not authorize. I was emailed several documents when I rented the unit, one of which was a receipt for the initial month. At the bottom was the lock charge (which I did not authorize). The Rental Agreement, which is the binding document for the rental, did not say anything about being charged for a lock. I spoke to PS and their policy is not to refund the charge even though I did not use it or even realize it was inside the unit. They would rather lose a customer than refund a $20 lock charge, for a lock that was not even used!
I WILL NEVER rent from public storage again, regardless of how convenient they may be.
Jonathan answered all of my questions about the storage that I just rented!
Maya was a great service to me today with my storage move in, she truly took care of me!
Had a wonderful experience with Gabby, who was super helpful. I had a difficult situation and lots of questions, Gabby remained professional throughout and was patient as we worked through the situation. Best service I’ve had here at Public Storage is from her!
Had a great customer service by Alvin, such a fast and easy process I recommend him.
Gabby was amazing office was nice and clean hallways smelt clean. She was friendly showing me storage units that will help accommodate what I needed.
Veronica is such an amazing individual and was very helpful in answering my questions when I inquired about a storage unit for when i move in a few months. She showed that she really cared about my concerns and not just because this was her job. It was great to meet you Veronica.
my storage is well secured , have great spacing .
Awesome place. Nice and clean and friendly staff.
Venessa is helpful and she helped me get the space I wanted!
Thank you so much Venessa
Great storage Facility, secure, clean, affordable and great customer service, the staff there is top tier, Venessa is super friendly, knowledgeable and responsive to the needs of customers. 10/10 would definitely recommend
Customer service 100%
Thanks Venessa for your help. Answered all my questions
100% Recommend
Customer service was excellent my experience is tension free with public storage
Janelly was so much help!!! She explained everything in detail. And was so respectful. And I loved how the unit looked. Her customer service was AMAZING..
Greatest experience I’ve had so far at any public storage, Leslie was extremely helpful and answered all my questions making sure I understood what I was signing up for
Leslie at public storage has been really great with answering my questions and communicating well with me, if there is ever anything I need she would definitely be my go to person. 10/10 for her and public storage. I thank yall for everything you do to keep my things safe and clean.
Jacqueline Hernandez is the best!!! I give her 5 stars
I was on the fence between several different storage locations near DFW. So I made the $$$ investment and tried two of them before my big move. OMG Maya is the absolute best. She actually answers the phone. She calls you back like she says she will. Other locations nearby you can’t even get a live person on the phone, which is nerve-racking when you’re traveling in and out state and you have questions and really need answers. I had a rocky move-in, but she got involved, saw the problem. Fixed it. I’ve watched her do the same for other customers. If you’re planning on moving in, do yourself a favor and make sure Maya is a part of it! Or at least ask for her lol 😅 Thank you Maya! 🙏🏽
I’ve been at this Esters Blvd location since it opened. The employees are always great to work with. Maya and Ty have been so helpful and understanding; Real down-to-earth people. I recommend this location to everyone !!! If I could give more than five stars, I would !! thumbs up👍🏽 great job guys - peace ✌️
Maya was helpful and very sweet love that for her
OMG I had to come and make this review Maya did such an AMAZING JOB with helping me move in my unit. She was so incredibly helpful with the move in process and helping me understand the pricing .
I had a wonderful experience with Maya , she guided me through everything and explained everything so well to me. We even got lost together looking for my unit and she was so kind.
I had an excellent experience with Maya , she was patient and very helpful
I had an excellent experience with Maya when managing my storage needs. She was incredibly professional and attentive throughout the entire process. From the very beginning, Maya guided me through every step, ensuring that I fully understood all my options and made the best choices for my situation. Her helpfulness and clear communication made what could have been a stressful task so much easier. I highly recommend Maya for anyone in need of storage solutions. She truly goes above and beyond to take care of her customers!
Shannon was a really nice lady
Ty help me resolve my concerns
Helen was very helpful and knowledgeable. Made my visit enjoyable and easy. Will recommend to my friends
Becca/ Rebecca is awesome! Super helpful and sweet! Love her and is super super supportive!!
I just called and inquired about a unit I’m potentially trying to purchase for my move and the guy Willie who answer the phone as so helpful with the millions of questions I asked a lot about the prices, sizes, and specials! Just awesome CS when I’m not even a customer just yet but it did make me strongly consider this location
The customer service is great and the whole process took me no more that 5 minutes.
Location is friendly with knowledgeable reps and the reps are super friendly and kind. Love it. Will spend my money here any day. Love the safety of this Public Storage. Feels secure. Shoutout to John for the help. :)
GREAT SERVICE JOSH!! 5 STAAARRRR
Man it’s a this guy name Josh Grant man he helped me out a lot i thought he was a manager yall should move him up he definitely deserves it im definitely giving yall a 5 star because of him he great with his customers!!
Monika was amazing assisting me and my partner today with a unit. We had some issues with fraudulent accounts being opened in my name from years back but that didnt stop Monika from providing us with the best experience.
She and the associate she called from another store were the most helpful.
Thank you
Chelsea & Brandon
My Name is Julian Fira and I Recently Got a Storage From 7500 Esters Blvb , I Had Called Many places and Have Had Bad Luck trying to Find the Right location, many other places Have Bad Service but this Location Has Been Great. Monika was Very helpful and Just a Great Person in General. I was in Line and the people in front of me were very rude and she was still Very professional and Helped them without any Rudeness. She Helped me to find the perfect storage i Needed and it was her Great Customer service that Helped me decide on this Location. Thank you For Being a Great Help , Highly Recommended ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Public Storage was very clean and easy to navigate. Monika was super sweet and extremely helpful!
We are looking for a unit that we can back a trailer into. Monika was very diligent to help us find a unit. Although we could not make any of the units work at her location, she went that extra mile and helped us find a unit at another Public Storage location. She saved us an enormous amount of time with the help she showed us. I don't know what you pay her but it sure is not what she is worth! I sure wish I could have rented at her location.
Great and amazing place to rent a unit
Wow! Monika at this location is amazing and helpful!! This property is extremely nice and clean! Excellent customer service!! That’s why I’m giving 5 stars!
I had a lovely experience l felt welcomed by Monicak😍😍
Monika has been extremely helpful when it came into moving into my unit.I soon found out that I did not rent out a big enough unit and she was extremely helpful on upgrading me to a larger unit.she took time when it was just my mom on getting things up into the unit.I couldn’t have asked for a better person to work at a storage facility.
Monika. She very helpful And all procedures is done very quickly. Thanks
Stopped by today to get a storage unit. Monika was super sweet and super helpful. She showed us the ins and outs of getting to the unit and made the experience very quick and smooth! I look forward to seeing her when I stop by!
Everett was super friendly and helpful!! He gave excellent customer service and made a difficult task bearable with well timed humor! Thank you Everett for taking such good care of my friend and her daughter ❤️
Moses was very great help very professional
Well organized and well kept facility. Moses was very helpful.
Everett was great! Patience and customer service is a 10! Great guy!
Best place to rent overall. Moses is exceptionally helpful. Huge kudos to him!
Everett was very informative and made the process of renting a storage unit easy! He answered all my questions and was very nice through the whole process! He called in advance to introduce himself and to see if he can answer any questions! When I did visit, he personally escorted me to my storage unit and assisted me with the access code. Very secured!
Great customer service! Everett helped me find the unit I needed and was very prompt and on point with getting everything squared away! Thank you!!!
Ask for Ryan when you go in here. He is awesome. He took the time to explain everything and made sure we got the right unit. His attention to detail was amazing. He very carefully explained how to enter and exit, and also showed us how to efficiently load and unload. He walked us to the unit, and showed us where the lights were and how to get in and out.
Clean, secure, well-maintained storage facility. Ryan at the front desk was super helpful. 10/10
Friendly staff. Place is nice and clean.
I work for UPS and we have a storage at this facility. And Ryan who works the front office is the best. I literally come in contact with no stores or restrooms and he lets me use his which I'm grateful for. He is always in a good mood and treats us with kindness.
Great experience with management helped my husband with unit door.
Ryan, who is the property manager, was so knowledgeable and helpful. I was very confused about the whole process and he took his time explaining everything and was very patient. He was able to get me the best deal possible. Thank you Ryan for simplifying the process for me and giving me exactly what I wanted.
The property manager, Ryan is really nice and helpful! The facility is clean and well maintained. He guided us and helped choose the right storage unit and gave us helpful tips and advice. Will definitely conduct business in the future! Thanks you.
Ms. Janet was sweet and helpful with any questions I had concerning storage. Facility is clean as well. Absolutely recommend this location.
My experience today was great! Very professional and phenomenal service!
Ryan gave optimal service and displayed great customer service. Very friendly and helped with all my needs... Highly recommended great staff;
Ryan was great helping get a storage fit for our needs
Ryan has very good customer skills. I would definitely give him a 5!
Great experience today with professional people giving excellent service. A very clean storage place. Ryan gave me options that save me a lot of time! Thanks!!!
Everett was very nice and polite and very helpful
Janet was great! Nice clean place. The reservation process so simple.
Very helpful. Manger took her time and showed me different size storages. I was very satisfied and will tell all my friends about Public Storage.
Went there early to check out the space I rented. Janet was so kind to show me around and explain things to show me how things work before all the movers came
Good customer service. Ellie was very helpful and professional . She helped us find the size of storage we needed.
Janet was a great person to do business with
Janet was awesome made my checkout very smooth and easy.
Miss Nita was amazing! She helped us figure out the issues and find the right space for us. She showed us the different options explaining what was what and was beyond accommodating! This is a great location and great staff!