RENT HERE IF YOU WANT TO GET SCREWED OVER! Had a 10x10 unit here for a little over a year. First couple months rent was about $60, then about $100 for 4 months, then $130 for the next 9 months, and the last bill was about $170 per month. Go to their website and the same size unit is on a Halloween sale for $30 a month. Chat with customer service and got a whopping $42 discount for the next 3 months. Pathetic business model designed to drive customers away.
Top notch facility and management!
They keep raising the price for no reason, unacceptable I went from paying $80 to 150 and they don't answer the phone completely unprofessional. Within the same year and they offer no real explanation, they will take advantage of your need for extra space, I do not recommend at all and I will be relocating!
A great place to store your stuff. I had interacted with the manager Heather who was very helpful and professional. I will not hesitate to recommend anyone to go to public storage facilities
Feels right at home here. I would definitely recommend to anyone.
Teddy is fabulous! Although her location didn't work for me she took time to call another location to insure that I was taken care of.
Heather is amazing! I got my unit today, It's a double access unit at 1 lock was not accessible.
Even though their office was closed today, she returned my voicemail promptly a
Nd met me over at storage to fix the problem.
Very sweet lady, very patient and understanding.
Will helped me out a lot he got my storage rates to go down and I really appreciate him
They are never in ofc... really hard to make payment.. don't accept cash
Teddi is best service...she's very helpful lady and nice for custumer. U awesome teddi
Super great guy, Austin!!
From Lynette Mercer and Mike Meyer. Austin was terrific! Very professional and very personable. Thanks Austin.
This Public Storage in Hurst is the best that I have ever used! The 10 foot x 30 foot that I rented was immaculate when the movers moved my things into it. I then realized that there was also a back door to the unit yet there was a blue lock on it. I called customer service, who then put me in touch with Heather at the Hurst PS. She met me the very next morning to take the lock off and she was very helpful and absolutely delightful to talk with! People like her make this world a better place! PS in Hurst is very lucky to have her!!! I am completely satisfied with the unit and 20/20⭐️ satisfied with Heather!!
Been a customer here for 2 years with multiple units. Manager Teddi is very professional and friendly. Property is clean and easy to navigate. Staff are also knowledgeable and courteous. Favorite property
The customer service at this location is superb! Teddy actually answers the phone, is extremely patient and always willing to help by any means necessary! She is definitely one of the best managers Piblic Storage has!
Jaden was very helpful and knowledgeable! It was fast service and much easier than I thought to get my storage space!
I like teddy the manager she's helpful and always there .. only down side is they close gates at 9pm .. You'd figure if someone was on property 24/7 the place would stay open later
Teddi is the absolute best manager ever. She deals with so much and handles it like the champ that she is….
Teddi is amazing. I can definitely see why she doesn't have a high turnaround like most other storage places. She's very friendly and knows what she's doing. Will only use her from now on
Teddi is awesome and helpful, hit her up for all your storage needs
Clean property, knowledgeable manager. Always willing to help
Teddi is hands down the best manager I have met at any storage facility, always going above and beyond for her clients! Definitely recommend this property
Teddi is awesome she is very friendly even though I was just shopping around.
Definitely go see Teddi if you need a storage unit!!! She is always helpful caring and friendly
Good experience need time when you go there but just the same, nice
Tiffany and Teddy the storage facility managers are both rude, unprofessional and have attitudes. Please be mindful Ladies....
I just love this storage place Teddy always helps me the best she's so sweet and helpful and always so cheerful makes coming here even easier 😁
I have been renting her for a little over a year and I have to say that my experience here has been fantastic, if I ever need any help Teddi is always here with a smiling face and ready to help. If you ever need storage I will 100% recommend this facility!!!
Teddy was amazing! She was extremely helpful and great attitude! Definitely will keep my service here.
Great storage place Teddi is great and helps any way she can when you need something I know my stuff is safe here under her watch
teddies property manager had great customer service, the team that was on property did a fantastic job property was clean and the district manager was very nice, Tiffany and rou were very polite as well
Ran into some tuff family times and Teddi always provided THE BEST customer service !!!
I am so grateful for my experience today at Public Storage, Teddi understood exactly what I needed help with and got the mission accomplished. Thank you again, Teddi!
No ones ever in the office to help you
Well someone cancelled the insurance and the price went up quite a bit.
It's clean and well maintained. The girls the work there are nice and polite. Climate control is a litt pricey but if you need it it's worth it. The store is convenient.
Teddie and Barry were always professional and helpful! Job well done!
Teddi was simply perfect. Very informative, very helpful, and knowledgeable in her job. If there were 6 stars I'd give her 6. Thank you teddi!
Well to start with my wife and I we've been renting from public storage now for about 14 years maybe I don't like them the reason why I'm there is because it's close to my house they continually raise the rent they're kind of money hungry if you ask me although they have helped me out of some tight spots but they continually raise the rent not tell you they don't inform you hey you know in two weeks your rent's going to go up I don't suggest going there I would find some other place I just think that you need to have honest people that are trying to help you and they're not honest and so I give it a 4 out of five of the reason why I did that is because the employees that I deal with when I pay my bill very helpful very nice people I really appreciate them very much anyhow that's my take on public storage and next time if anything goes any better I'll likely to post it