Public Storage Self-Storage Units at 1147 West Hurst Blvd, Hurst, TX

The customer service at this location is superb! Teddy actually answers the phone, is extremely patient and always willing to help by any means necessary! She is definitely one of the best managers Piblic Storage has!

Jaden was very helpful and knowledgeable! It was fast service and much easier than I thought to get my storage space!

I like teddy the manager she's helpful and always there .. only down side is they close gates at 9pm .. You'd figure if someone was on property 24/7 the place would stay open later

Teddi is the absolute best manager ever. She deals with so much and handles it like the champ that she is….

Been a customer here for 2 years with multiple units. Manager Teddi is very professional and friendly. Property is clean and easy to navigate.

Teddi is amazing. I can definitely see why she doesn't have a high turnaround like most other storage places. She's very friendly and knows what she's doing. Will only use her from now on

Teddi is awesome and helpful, hit her up for all your storage needs

Clean property, knowledgeable manager. Always willing to help

Teddi is hands down the best manager I have met at any storage facility, always going above and beyond for her clients! Definitely recommend this property

Definitely go see Teddi if you need a storage unit!!! She is always helpful caring and friendly

Teddi is awesome she is very friendly even though I was just shopping around.

Good experience need time when you go there but just the same, nice

Tiffany and Teddy the storage facility managers are both rude, unprofessional and have attitudes. Please be mindful Ladies....

I just love this storage place Teddy always helps me the best she's so sweet and helpful and always so cheerful makes coming here even easier 😁

I have been renting her for a little over a year and I have to say that my experience here has been fantastic, if I ever need any help Teddi is always here with a smiling face and ready to help. If you ever need storage I will 100% recommend this facility!!!

Teddy was amazing! She was extremely helpful and great attitude! Definitely will keep my service here.

Great storage place Teddi is great and helps any way she can when you need something I know my stuff is safe here under her watch

teddies property manager had great customer service, the team that was on property did a fantastic job property was clean and the district manager was very nice, Tiffany and rou were very polite as well

Ran into some tuff family times and Teddi always provided THE BEST customer service !!!

I am so grateful for my experience today at Public Storage, Teddi understood exactly what I needed help with and got the mission accomplished. Thank you again, Teddi!

No ones ever in the office to help you

Glad I used them.

Well someone cancelled the insurance and the price went up quite a bit.

It's clean and well maintained. The girls the work there are nice and polite. Climate control is a litt pricey but if you need it it's worth it. The store is convenient.

Good

Great customer service!

Teddie and Barry were always professional and helpful! Job well done!

Teddi was simply perfect. Very informative, very helpful, and knowledgeable in her job. If there were 6 stars I'd give her 6. Thank you teddi!

Well to start with my wife and I we've been renting from public storage now for about 14 years maybe I don't like them the reason why I'm there is because it's close to my house they continually raise the rent they're kind of money hungry if you ask me although they have helped me out of some tight spots but they continually raise the rent not tell you they don't inform you hey you know in two weeks your rent's going to go up I don't suggest going there I would find some other place I just think that you need to have honest people that are trying to help you and they're not honest and so I give it a 4 out of five of the reason why I did that is because the employees that I deal with when I pay my bill very helpful very nice people I really appreciate them very much anyhow that's my take on public storage and next time if anything goes any better I'll likely to post it

Great to Date

Teddi made finding a storage unit that worked specifically for our needs! She was very friendly and knowledgeable! This is the 2nd time we've needed a storage and both times this location is what we used. Good prices, easy access and great personal! Thank you souch Teddi!

Very nice customer service both online and in person upon my arrival. Reasonable rates for the unit I rented.

Have had this unit for 14 months and always had excellent help from the staff especially Teddi. location is easy to get in and out of and never seen trash accumulate on the property. Have tried to do reviews before this one and being a total non-tech person of advanced age royally messed up, hope this one gets through. I pay my charges in person, not by snail mail and never never ever by the internet. Teddi works with me on those payments, sometimes paid months in advance. Thanks gal, you are great

Good place just don't like the way you have to get out of your car and go to box and enter your code to get out!!!

Teddi Slaton was GREAT! Walked me through finding the right storage unit and even helped me fully understand everything involved with payments and what not! Her attitude was so happy and contagious! Very much a people person and someone I’d be happy to do business with again!!

It was very easy to book a storage unit. The location was very helpful in booking an additional unit as I discovered that I needed more space. Although I was not given the same price for the same size unit, the transaction was smooth.

Teddi is amazing

Deanna was great, helpful and knowledgeable. Was a pleasure

Angela was awesome...she shared the discounts and was customer friendly..she took the time to show me my space and add if it was anything else always call or let them know..im glad im there.

Deann is great and very helpfull

5 STARS!!Thanks,Deann!

I enjoy working with the team at this property. One of the managers, Vicki always went out of her way to help. Then I worked with Amy for a short amount of time. Both ladies helped me be able to keep my unit rentals as low as possible. The previous district manager helped me understand the fluctuation of rental fees. He worked me about lock cuts and helping me avoid that action. I appreciate this very. Now I feel blessed to work with teddi and deann as the property manager. She continues uphold the service I have become accustomed to. She is always pleasant and willing to go out of her way to help. I appreciate Stu White going above and beyond to help me be sure I can keep my multiple units covered. I appreciate being given his business card in case I need something. I will say this is a first and I recognize his diligence to make this property all it can be. Their dedication to service for the customer has not gone unnoticed. Please continue to employ this caliber of people to run the teams throughout the metroplex. I appreciate Stu asking me what he could do to make the service better.

Teddi and deann are very good with customer service. Thank you for making my payment so easy.

We had great service here! It was super easy to set up, pay, and exactly what we need! We were able to get into our unit quickly and easily. We would definitely recommend Public Storage at West Hurst!

I just helped my wife store her cousin s thing s !

This place quickly got us a space after our pipes froze.

Thank you for your help Mariana & Teddi

I won an auction at this facility and have to commend the worker that was there when I went in. He was friendly, helpful and efficient.

Good but not enough lighting

If you need extra storage. This is the place to go.

Jennifer was very understanding and nice to explain things

Excellent customer service!!! Courtney went above and beyond to help us get into our unit!

Michael is awesome he helped me out when I most needed him

The new manager, Deann is very friendly and outgoing! The property here is always well maintained.

Be very aware of the terms of the contract.

You know Public Storage is not bad but it seems to me that every 6 months they're raising the rent and mine went up to $150 a month and my storage space is not that big so I asked him why would that happening and I asked the people to talk to the managers above them on my behalf to see if they can get my rent lowered and they did but it just seems to me that I'm paying more and more every 6 months and I just don't think that's right I mean I know you got to make money and all that stuff but you just you just don't take advantage of people

How much is a 10x20 and how long is the contract?

I had a storage unit as this location for 5 years and at one point I had 3 separate units. Once Covid hit in order to reduce cost I emptied out my unit and was out of it by the 3rd of the month. In which case the Manager told me that I was fine as long as I paid or moved by the 5th. Now I am getting collection notices for a full months rent. Why in the world would you try and get over on someone who at one time left you a 5 star review and was a long term customer. Even though the outdoor lights never worked making it extremely scary after dark, rats were all through the units and there’s no cameras anywhere on site and you increased my rent almost every 30 days. I will make sure I post on every online platform about your treatment until you do the right thing and remove my name from collections.

Held my unit on line ....recieved my email confirmation...Called to see if I could pay and see and get my affairs in order same day and Char Roy?....said yes went in office took care of the paperwork... payment ....locks...secured this unit in a little more than 30 min.❣❣❣so from my home till completion I'd say this was a very nice business venture Thank You so much for your Kindness on this day before the 4th of July....What A Relief..👍👍👍👍😃😃😃🤙🤙🤙❤❤

When does the office close?

Facilities are well kept Seems like employees are very nosey and opinionated on when and how long you are aloud to check on your belongings

Clean and affordable

I came in and asked about my lock as I lost my keys to my unit. Courtney helped explain the process to me and helped me get set up. I ended up finding my keys at home. she is always so helpful and she always has a smile and knows me by name. I have seen her for many years and she is always the same friendly and all about the customers needs. she is a great assets to this company.

I've received every email they have sent except I never get the emails that remind you that the bill is coming due. My first payment wasn't for a couple months so I forgot about it. I received the 20.00 late payment email. I do believe that this is intentionall so they can charge a late fee that is half of the total storage rent. Unethical business practice in my opinion.

Big

Such a quick and easy process. I did pre check in online and I was done in no time! Employee was super friendly and helpful!!!

Tre was to the point and professional. Glad to do business here.

Courtney was so friendly and knowledgeable and has great customer service!

Courtney was very helpful and friendly

Bridgette was amazing, highly recommend public storage and Bridgette!

I've flooded this house before. 10/10 would flood again.

good job that of lord coartney she attends very well excellent

GREAT STAFF; EFFICIENT SYSTEM AND DISCOUNTED PRICES (DEALS)

Courtney

Courtney was very friendly, informative and helpful.

Courtney was fast and friendly!

Courtney was really great , she's really helpful

Alysa was very helpfull and nice , great service! Courtney was great!

Courtney was great, answered all questions. Very professional.

Omar was very helpfull.space looks good.thank you for service. Stu and Courtney aere great.

Even though I wasnt ready Courtney definitely helped me out. Shes so nice!

I have been here for over 4 yrs and needed help today from the front desk. Tre helped me and I thought she has been working for the company for years because she did so well! Made my transition to another storage on the facility easy and painless. Thank you Tre!!

Courtney provided excellent service!

Courtney was fantastic!!

Very clean Bridgette is Awesome!

Bridgette went above and beyond calling my Public Storage in Austin to help me get my bill paid. Always get amazing service at Public Storage.

Constant rate increase, you can't access the keypad without getting out of your vehicle.

Need extra space they have it

*****

Pretty awful they wouldn't even throw away a cardboard box for me. They actually called and apologized.

Bridgette was awesome in helping my family arrange an out of town move. Would recommend any day.

Courtney was an amazing help

Courtney was great gave me everything I needed to know. Good place

started with public storage in now have moved to a smaller unit Courtney advised me to change unit til today went in and with her professional as she is I was given a new unit with a great new price so happy with all these transactions !!!!

This facility is always clean and well kept. Stu and the other workers are very friendly. I highly recomend this facility.

The price keeps going up. It was easy to get in and the girl who is always there is super nice!! She is friendly and pleasant to chat with. Update, these awesome people actually reached out to me about my issue. They were polite and explained to me what was happening tinthe pricing, then offered me to a just my rate a bit. I was super surprised. I applaud the great service they are trying to provide. Thank you.

Courteney was great and efficient!!!

Love the customer service of the staff, and never had any issues with the unit at all. Best place in Hurst to get a storage unit!

Awesome place, super clean and secure. Courtney was super friendly and went above and beyond to help me out.

My 84 year old grandfather has been renting a unit from them for 20+ years. When Courtney, the new property manager, realized he was being overcharged his monthly rental fee by almost 50% she called us immediately. We went down there and sorted everything out and he's now paying $150 LESS every month! She was very sweet and super helpful with explaining everything to him. I really appreciate her willingness to come in on her day off and help him out. Alysa is amazing too!

Very pleasant storage experience

Great customer service

They dont have and one bedrooms

First time renting storage, didn't know what to expect but would highly recommend this place. Alysa was super awesome and very helpful. She walked us over to the storage unit, gave us advice and detailed information. Only issue I had would be that website doesn't explain or inform you need to have a specific type of lock (cilinder, no padlock) even though they do sell at location ($20). Other than that I appreciate Alysa's help tremendously.

Liz is the best

Courtney was very helpful she helped me get the right size space for a great price.

Once you're in at $1 for 1st month PLUS THEIR $20 LOCK AND RENTER'S INSURANCE 🤔🤔 IT'S VERY DIFFICULT TO GET IT ALL BACK OUT

Excelente servicio y atención al cliente los recomiendo

I was there and Larry was wonderful he helped me and was very nice and he had a smile on his face the whole time. Very nice young man. I had a very good experience there.

Courtney is very nice and helpful she's also very friendly

I moved in this month. They are clean and helpful. I would recommend this location.

Had an excellent experience getting a storage unit

Michelle was extremely helpful. The location seems very secure - not sketchy at all. The lanes are wide and clean.

Michelle was very detailed and gave great customer service...Thanks

Awesome staff and service!!

I rented for three years straight never missed a payment to them I moved out they charged my card and I have not received a reimbursement its been a month ago I would suggest to look somewhere else for storage the ladies at the office were real nice. No manager can tell me why I haven’t received an refund so here’s your one star I wish I could give you none. You’re not going to be nice and give somebody a month to pay the rent before you foreclose on them but you can take my money and keep it for a month and everybody’s OK

Courtney is great was sent by Ashley which was also very helpful

Awesome security. I don't worry

Cindy was very helpful and courteous.

I have had a unit at this location for over a year and never had any issues. The staff is always responsive and helpful. Transferred to a larger unit today and Cindy was awesome! Made sure I choose the right size and that the unit was in a convenient location.

Cindy was very friendly and helpful.

Cindy was very pleasant and helpful. Cheerful!

Courtney was awesome !!!

They aren't open 24 hours..

Hailie was amazing and super helpful.

Omar was very knowledgeable, helpful. Efficient. Also polite.

Hailey was wonderful

OMG TODAY STAFF Member Larry BLESS Me So Much. Clary's personality is awesome explain everything in detail he even helped me I was having problem with my phone cuz I just bought my phone he helped me to get it together and this is how I'm able to do the go go to do the reviews he's such a sweet person he really really blessed me he's an awesome staff member he smiled the whole time talk with someone's intelligent and you can tell he loves his job he just went on and on is awesome

Hallie, was very patient, and helpful . She answered all my questions and I left with good thoughts that I made the right decision at the right location.

First time renting a storage unit and the process went very smoothly! Hailie was helpful and answered all my questions. Thank you!

Hallie is awesome. Friendly, patient and took the time to go over all details. Happy I stopped at this location, very happy with Halie and the service here. .

Hailie was awesome!! Great service and wonderful smile!! Come see her!!

Halie was very helpful and informative! Nice and clean location! Glad to be you first customer since your transfer! Thanks for your help with everything!

Paying rent for your property but don't miss a payment.

Easy

Miss Amy will help you out to determine the size of unit to rent, and the overall cost. She's knowledgeable, quick, and talkative. She will explain the computer, papers, and what needs to be read to help you understand what you need to know. Excellent employee here to make y'all a happy customer!!!!!

Amy is very professional and very helpful and she help me with everything I wanted to know and she got a excellent service thanks you

I was very satisfied with gwens customer service and responsiveness while I was there she had to come from another store because they were short on employees and get it in a timely manner was very polite and had a very great smile I would totally use Public Storage again

Amy is very professional ,very helpful she helped my husband and i she's very knowledgable and spends time with her renters. We are appreciative that she is there and helped us get the right unit we needed. Thank you so much you are awesome we love doing business with you. Sincerely, steven vaughn and katherine sorter.

Amazing service! Amy was so helpful!

Easy experience. Good rates. Hailie was very informative and explained everything clearly. Thanks

Hailey was great and helpful today, customer service is awesome got me in quick and with no hassle thumbs up!

Has ADEQUATE SPACES ON THE $1.00 MOVE IN SPECIAL, BUT GET YOU WITH A $24 ADMINISTRATION FEE AND YOU HAVE T9 PURCHASE THEIR LOCK @ ANOTHER $19.99 😥😥

Great customer service, excellent location. Amy got us taken care of!!

Larry excellent service very friendly too efficient Thank you Saraí

Very helpful explained my situation assisted me. Would totally recommend this place to other's

Very clean facility and GREAT customer service Amy was very sweet and professional!

Amy Was A Huge Help, Very Friendly & Helpful. Very Professional, Thank You Miss Amy!!

Raymond was the employee who assisted me on my visit. He made it an easy and pleasant visit. I've had a better experience here, than any where else. Any questions that I had, were answered.

This review is written on behalf of Zaid Al Kyatt. Amy and Raymond are excellent! Great service. Courteous and helpful staff! Clean and well kept storages.

I was just in here and Amy was beyond amazing!!! She stayed almost 1 hour past closed time. And she was super nice even though she had to be at another place. She should get a bonus, she was extremely nice and helpful.

Great customer service, property is well maintained. Amy Richmond is an awesome property manager sees to all my needs. I give this facility and Amy a 5 STAR Rating.

The manager at Public Storage Amy is great manager go there give her some business thank you

Always good service

Amy is extremely helpful and professional. It was a pleasure doing business with her!

Amy made this a great experience for my family and I we needed a storage for a month until our home was ready to move in. I recommend this location to anyone who wants great service. Thanks Amy

Super awesome facility!!! Amy stayed late for me so I could pay my bill. Super sweet and plan on staying here for a long time!!! A++++++

Stored with them for over a year and never had any issue. Very helpful.

Vickie helped me determine the space I needed. She didn't have one available, but she was helpful.

I just want to tell you how much Vickie helped us. When we where trying to select a storage we didn't know what we needed. She told us what might work in storing most of the house while looking for another place. She helped us learn how to measure and fit things in the storage unit. I would recommend Vickie to anyone needing storage. She is very courteous and helpful filling out the paperwork and getting started moving.

Best storage facility in mid cities See Vicki she will take care of you

After a VERY pleasant sign up process with Vickie my wife and I filled our unit to the brim and comfortably attended to it as we sold our home, repurchased and then refurbished our next home. All along the way Miss Vickie helped us to get the maximum positive experience with our unit. THANKS MISS VICKIE and Public Storage!

Helpful n caring Manager. My things feel secure, but no climate controlled units.

The lady Vickie who helped us was so helpful and gave us a lot of affordable options.

Vickie was awesome! They are lucky to have her!!!

Vickie was awesome sauce she stopped eating lunch just to get me moved in! YAY!!!!!!!!!!!!!!!😘

Came in with a friend and Vickie was the best! Thank you Vickie!

Vickie was very helpful and super sweet! Made our moving process a whole lot easier. :)

Vickie loves 2 talk!lol Awesome staff and very knowledgeable.

For all those who are looking for a storage I would recommend to come to public storage the employee's r great. N not expensive at all.. And didn't take more than 25 min.

To all that will use Public Storage make sure that you have picture of every thing that you put in your storage because the insurance that they make you pay for is a rip off if something is stolen they will not pay anything are do a real investigate ,but will lie and tell you that they did. Please be aware to all that move and just leave your stuff and allow them in to do maintenance on the door. They can get in to your storage with out a key it not as safe as you would think.

Wow!!!! I've used storage units most of my adult life; I'm 52;), and I must say this facility is very nice and their agent VICKIE is a superb host helpful, caring, knowledgeable, friendly and very thorough!!!! Highly recommend this PUBLIC STORAGE FACILITY!!!!!

Today I stopped by to make my last payment BC I will be moving out soon. I was assisted by Vickie, who was wonderful! She called customer service to see if I could get a late fee waived and it was granted. I really appreciate her help especially since this isn't even the location of my unit just stopped there to make a payment.

The staff is superb. Vickie keeps this a great place.

The manger Vickie is awesome!!!! She always has a smile and take great care of the customers .

I needed a rental unit for a few weeks while I transition from an apt to a house. I was expecting to have to pay at least $100+ and sign a contract. Nope! They rented me a 10X20 for 1 month with no contract for only $25 + tax!! The catch is that I have to get it out within the month or the rental amount will be almost $200 per month, but if I needed it for more than a month I would have just signed a contract & got it for $84 per month. Vickie is very friendly and was a great help. I definitely recommend this place.

Great experience. I came in with my old mother and Chelsea was kind and attentive, and really went the extra mile in helping us out. The property is safe and well taken care of at this location!

Chelsea is great! I loved her service!!!

Office opens at 0930. I arrived at 0925 and the manager was inside looked me in the eye, didn't smile, didn't even acknowledge my presence. Had to wait till exactly 0930 to be let into the office. The lady was nice enough. But she had a "script" she read to me through out the whole process. I understand needing to address issues, but a worker needs to know that information off the top of their head. The facility is clean, secure and looks well kept.

You know there's no cameras here? Maybe like 1 or 2. And the onsite residents are jerks

Vickie is a very kind woman. Who has gone well out of her way to help me out. And if she ever tranfers i pray she takes me with her

Vickie was the best , she always help out , she needs a raise

Chelsea was super sweet!

Vicki has been so helpful since I have stored here. Great customer service

Very friendly, brandy was very helpful and made sure everything I needed was take care of! Very pleased.

Bomb

Vickie provided TOP notch customer service in explaining all the details of my unit questions. She then gave me a tour and explained about how this property is a cylinder lock (love this) required which made it easier instead of having to source a specific lock. Vickie then showed me my CLEAN UNIT and I am now a tenant of this Public Storage in Hurst. Thank you Vickie and continue your EXCELLENT WORK with the customers.

Vickie got me all set up today! Super sweet lady!!

Good Place, nice units. Vickie was an angel when helping me close my unit. Noting but good things to say.

Vickie was so considerate and helpful, she answered all my questions and made me feel totally at ease. This place is secure, available, neat and friendly. I would highly recommend!!

Vickie is very helpful with any questions or concerns. The place is always clean and neat.

Awesome customer service! Have had no issues since I've been here and know they can take care of any problems that could come up.

Vickie does a great job. She has been very helpful. I admit that I was skeptical at first. It seemed like I was paying fees for the entire world when I first started. But, since then everything has been pretty good.

Aimee and Vickie are always so helpful. Thank you and the new doors look great.

Vickie is always pleasant and smiling. She is always eager to help and made my experience with Public Storage an exceptional one!

Shawna was the bomb diggity!!!! Very pleasant and I experienced superb customer service!!! And Im glad my belongings are here!!!

It was a joy dealing with Vicky, and the storage facility was secure and adequate for the purpose.

Vickie is amazing! Highly recommend this place!

Great place for storage Vickie the manager is always considerate, and ready to help!

Great customer service

I wanted a storage unit same day and saw a reservation for a great price. I was able to get in and out within a matter of minutes just before closing. The customer service was exceptional.

Vicie is a fantastic manager. She really cares about her clients. She is so helpful and caring; really goes the extra mile! I absolutely love her!!!!!

Was serviced by Vickie. She was very helpful and thorough. Offered various products and options. Discuss storage options to make sure we selecting the best size needed.

Gabbie was nice and very knowledgeable about information I need. So far so good. I would recommend.

Vicki and Shawna were wonderful. Great customer service every time I come into the office! I would recommend this storage location to any and everyone!

Vickie was great and so helpful. We were in and out and she was very professional. So far everything is great!!

Vickie is amazing! She help me with all my storage needs and I was very pleased with the service and professional and a great place to rent

Shawna and Vicki Great customers service

Shawna and Vicki were wonderful. Great customer service every time I come up here!

Shawna and Vicki have been great help with the storage unit!

Super nice Shawna & Vickie! Thank you for helping me! Except should be notated on line about the insurance requirement!

Staff was great

AIMEE WAS VERY PROFESSIONAL AND NICE. THANK YOU AIMEE.

Vickie has always been great

Vicky did an awesome job, I pulled up at the last minuet and she stayed after to show me everything and I never once felt rushed! She did an amazing job and I'm extremely pleased with the experience!

Amy is a really good employee.

Went in with a friend today to pay their bill. Aimee is a great employee. Thanks to Amiee

We rented a unit from Vickie at the Hurst storage grounds. She was very helpful and tried to upsell me all kinds of stuff that I had already purchased or had from elsewhere. When we stopped in on Sunday night it was right at 5pm. She showed us what she had available on paper and said if we came back Monday morning she would walk us to the actual units. We went in bright and early and she gave us a walk through the unit we needed. I will use her again if I need another unit, The doiwn side to thuis review is the hoops you have to jump through to get somewhere to write the review. Ive never had such a dog and pony show to deal with writing any company. The review should be able to be written directly through the company's web site and not through a secondary web site. I am disappointed at this process the company uses and this alone. pPlease make it easier for people to do this. Some folks arent anywhere near as persistant as I am when it comes to dealing with the internet. Yall have a great week.

Aimee and Vickie. Excellent service. None better. Anyone looking for a storage this is the place to be. These girls deserve a bonus.

Very good experience. Vickie is very helpful and friendly. Definitely recommend.

knew right away I was renting here. Great manager and very helpful. didnt even have to think about it. she is committed

I started renting in November 2014 my total bill was $153 so i get a notification on May 4 2015 my bill will now be $175 i have never paid late or had any issues and now im stuck with a 10x30 unit filled and have no choice but to just pay it. WOULD NOT SUGGEST RENTING AT PUBLIC STORAGE. Your contract is just to protect public storage not you.

Would recommend this site any time, Vickie is ALWAYS more than helpful if I ever need a unit again, I would look no further than here!! Great place!!

Aimee and Vickie were the nicest people I've met in a long time. they were easy to work with and explained everything in a nice manner and lots of details. 6/5 stars.

Just moving to Texas and Vicki was the most friendly, helpful person that I have been in contact with so far. She went above and beyond. She was able to accommodate my truck and car trail or. Vicki even went as far as contacting another facility where Amiee over on the baker blvd location was super helpful and found a way to resolve the storage issues.

I stopped in this afternoon to look at sizes of storage units for an upcoming move. Vickie was very kind and very helpful. She also showed me packing supplies I could purchase with her. It's a one stop shop for getting ready for my move. I would like to send a great big THANK YOU to Miss Vickie for all her wonderful help, and I will be seeing her soon.

The property was clean, the people are friendly, Vicki was very polite, professional, and helpful.

Vickie (Property Manager) Was AWESOME!!! I transferred from Public Storage from NRH TX to this location in Hurst and Vickie made the transition without any difficulty at all. Her knowledge and professionalism was most refreshing in this day and age of employee turnover,incompetance,etc....Am a 3 year customer at Public Storage and I would recommend Public Storage over your more expensive competitors ....Overall a great experience !!!

Awesome! Aimee is super nice, great personality, and very knowlegable!

Overall a great experience. Vickie was very knowledgeable of the correct size unit I needed for my belongings. She was clear and honest with all the details and you can't ask for better hospitality than that. Think I'll be with this public storage for a while. TIP: Reserve a unit on their website before going up to the office. Could save a few bucks a month.

vickie was so very nice and helpful. she also showed me everything i needed to protect my items

Vickie was so kind and considerate which made the entire process completely pleasant. Her knowledge about the facility and how to store my belongings properly and space efficiently was incredible. She was great and I have zero complaints about the whole experience. 5 stars!

Vickie was fantastic! She went above and beyond to help me! I appreciate her service! The facility is very clean, well lit, and easy to access.

Vickie was great. Showed me the storage.Gave advice on how to stack and store my items. Very knowlegable about the storage products. I recommend this storage facility. Plus low prices!

Vicky was great. Thank you

Terry was very proficient in handling customer problem that we had ..she also handled us in a tmely manor Deborah K Rpsnrugh

The first property I signed up with at public storage was there sister complex in Hurst on Pipeline. So I sign up and go in, I stop by Target and buy a lock first, then they tell me they take special locks and I need to buy there's for 20 bucks. So I said no thank you and left. I looked up more Public Storage's and found the one on Hurst Blvd. I sign up and go in. I am attempted to be sold a bigger unit. I told her three times I have just junk and I know what unit size i want. She asks again so you have no appliances or anything. I said doesn't matter I know which size I want and need. Then she automatically picks up her own lock so she can charge me 20 bucks for it. I told her I stopped by Target and bought one for 12.00 bucks, 8 bucks less than her's. Then she tells me I have to have insurance through them. I said I have insurance don't want your insurance and I will tell no lie she huffs and puffs. After a five minute debate she goes well then initial here, sign here and write declined then. I thought now that wasn't so hard was it. Public Storage is an example of a company that wants to get your last Nickle. They didn't me, it's not even worth the 1.00 first month. Now to make things worse. You have to get out of your vehicle to input the gate code. Then you have to get back out to input the gate code to leave. They don't even have a sensor on the way out to open the gate. I would not recommend Public Storage to anybody.

I am so glad I stopped and asked for prices at this Public Storage. They had just what we needed for our move. The girls that run this storage property were so kind and understood what we needed. We had never had a unit before and didn't even know what to ask for. They took care of us and all our needs. Mary

Vickie was very helpful and informative, the facilities are clean and well kept. 5 stars!

Vickie, the manager, was extremely nice and very helpful. Clean, secure, good rates, easy access from the highway. Would highly recommend.

The manager Vickie was very nice, pleasant, and informative. I enjoyed my visit at this unit. It was very easy and quick to to find a unit on the size I needed rent it and get out. Best experience I've had at a storage facility ever.

Great very helpful, thanks terry you run a great storage facility.

Very awesome place! Great service, storages are clean!! I highly recommend them. Thank you Terry for your awesome help!!

Fast, simple and friendly. Vickie helped me and did a wonderful job. I just came in and purchased boxes and was on my way.

we had reason to go to the Public Storage on Hwy 10 today and I want to say Terry was the most helpful Public storage employee I have encountered to date. A RUDE non-helpful employee on Felix St in Fort Worth was the sole reason I choose a different storage company for my business. I currently have 4 units 10x10 and 10x15 so the rudeness lost your company my business. Terry should be recognized for going beyond the call of duty

Terry has great customer service & is always so helpful

Clean; well lit; friendly staff; wide variety of unit sizes. Wish the access hours were longer. I have a hard time getting there during the week before 9pm.

Vickie was outstanding. She is such a sweetheart and knew her job really well. Her customer service skills are out of this world. She knew what me and my boyfriend needed right off the bat. Five stars for vickie!

I rent a medium sized space here last week. Though this is not the first time that I rent at public storage, but this time has a extreme pleasant experience with Vickie , she helped me out when I came to rent my unit. She's super patient and very nice with me though I am not very good at English. If you need a storage, Vickie can help you!

I needed a storage unit and Vickie was very helpful and pleasant. The whole process was quick and easy. I was very pleased with the service and will recommend this location to others. Very happy.

Great cutomer service. Friendly and helpful. Answered all my questions and were very patient with me. I went to another public storage and the woman there was just as nice as Vickie. I'm very pleased.

Very nice received great service

Terry was wonderful, very helpful.She gets the job done with a smile.nice clean property.very pleased.

Vickie was very nice and helpful. She went above and beyond for me and I appreciate her kindness. Thank you so much.

Helpful and imformative

Vickie is very helpful. She was knowledgably and answered every question I asked. I have MS and she came out to the car as I was leaving and helped me get in. I couldn't have had a more pleasant experience. Great customer service. I will highly recommend this facility to everyone.

This office is awesome! Vickie was very helpful and friendly. Couldn't have asked for better service