Public Storage Self-Storage Units at 8850 Trinity Blvd, Hurst, TX

Very helpful and nice at location and on phone.

Victoria went above and beyond, very knowledgeable, patient and caring. She took great care of me and left no question unanswered. Facility itself was well kept which is why I am giving this locationn5 stars! THANKS AGAIN VICTORIA 😀

This location is very clean the manger Linda was very polite and helpful I definitely recommend this location!!! The price was very reasonable and have good deals

Good customer service. Linda was great with helping with my rental. Thank you

The location is convenient, but it would be great if they had more than one cart for customers to use inside of the huge enclosed climate control building and more security cameras. I always have to bring my own dolly just in case someone else has the cart. It’s especially inconvenient on the weekends when multiple people are there trying to move their belongings in and out of their storage unit. It would also be great if someone were in the office consistently. I understand that they may be walking the property sometimes, but a sign in the door would let us know when to expect them back in the office.

Victoria was very helpful and informative of all my questions. Even after I came in minutes before closing she was able to show me not one but two different storage units. Thankful for her great customer service.

Victoria gave me SUPER CUSTOMER SERVICE! In Texas hot sun. I had trouble with entry code and she changed it to my phone number so easier for me to remember/type it in for access. THANK YOU for hiring helpful, patient people to help your Customers. Victoria was a lifesaver for me and made my experience more pleasant. Virginia Hope Hill

Had a mix up with the unit I had rented online but was easily fixed over phone fast and simple. Great customer service, nice and clean, love the app that opens the gates and buildings with ease. Definitely recommend this place.

Linda was so great. Her positive attiutude and smile. Made my day. She help me with my move in. Property was clean.

Austin was amazing helping me get my storage unit and finding me the best deal. Great and friendly service!

Moving is stressful but this was one of the few things that went simple, fast and exactly what we needed. Linda was informative and lovely to work with to rent our storage unit.

Awesome storage for my little camper.

Austin was awesome, came for the storage, stayed for the Austin

Victoria show us the space. She was kind thanks!

Victoria was very friendly. 5 stars!

Victoria was patient. Thanks for the help

Victoria was extremely helpful with getting the supplemental insurance off and our regular homeowners insurance added. This place is so clean and professional I highly recommend them!

Great service

Victoria was great. She was real helpful. Trinity has parking spots!!

Victoria was great!

Victoria was great. She so polite and patient 😌

Linda is absolutely amazing. Her willingness to answer all my questions and concerns. I really appreciate her. If you need a storage and want a positive person with a great attitude please go see Linda. I don’t want to deal with anyone else.

Public Storage in Hurst is a great place to rent storage. Facilities are clean and nice. Victoria and Linda helped us efficiently complete the rental process. Very good experience.

Rental experience was quick. Linda and Victoria were so helpful and helpful.

Victoria was great. I was impressed

Muy mal lugar hace una semana me robaron una troca no lo recomiendo Ai mucho ladrón en ese lugar

I just placed my car here Monday night and got a phone call today that my windows were busted and broken into. I will be moving my car! They cover absolutely nothing, of course that’s somewhere in the thousands of pages that I signed. I have so much going on and now this is added to it! I’m out of town and have to come back to this mess! Thanks for nothing guys! I should’ve took my chances and just parked my vehicle on a street corner! To place your car in storage one day and have it broken in the very next day is ludicrous!!!!

Shawntal was so helpful today! She did what was possible to help us find the correct storage. We really appreciate her help!

Shawntal has been great to deal with. We reserved online on a Sunday and she was there when we arrived to check us in. She got the space cleaned up and we got moved in. Great service! The location is clean and easy to access with the app.

I've used this facility several times in the past. However, today I received EXCELLENT customer service from Shawntal(I truly hope I spelled her name right) I didn't realize when you make a reservation you have to complete the rental process to lock in the space. So this morning Shawntal called to tell me someone else rented my space. Although, she didn't have the same space size available, but she reassured me she had one similar. I greatly appreciate her assistance and professionalism.

Dealing with this location has been an absolute nightmare. If I could give it no stars, I would! I received a text from public storage stating that my unit was ready and I am unable to access it as it is locked and there is no property manager to be found on the property to assist. I have called every number associated with this location and customer service all to no resolve. This has set me back tremendously as I have had to extend my truck rental, pay additional mover fees, and missed important appointments due this error. Extremely unprofessional.

Shawntal was very helpful definitely great service than most other places!

Shawntal was very cooperative and very professional, when I needed to upgrade to a larger storage unit, she even cleaned out the one that I was moving into. She handled my frustrating attitude well.

Great service I just rented my unit from Shawntal! She was awesome glad I have her as a property manager! Thanks Shawntal for your great service💐

I actually went the first time to complete my registration. Jaden was AMAZING!! She took the time to explain everything to me. She even walked out with "the storage challenged" and assisted me with opening the door. I then had to go a second time and upgrade. Again, Jaden was GREAT! Knowledgeable, professional and very nice! Go see her!!!

This is a great location. Miss Shantel was awesome. She took the time to explain me everything. This is one of the best customer service that Public storage has. Thanks

Laura was amazing and helped me with all of my needs I really appreciated her attentiveness and I will be storing my stuff here again!

Linda was great and wonderful. She was really helpful. Even with her not feeling good she still had a smile and was willing to help.

Ms. Linda is a very helpful and hard working woman. She has very good skills with her job. And has excellent customer service.

Miss Linda has really worked hard to turn this property around into a place where everyone feels welcome! She works very hard to keep it clean and organized and it shows! She is so patient and super kind to the customers.

Linda was great with helping me get my unit transfer over. Love her smile and energy. Her positive outlook on the day was great.The property is very clean and well maintained.

I have been with Public Storage for some years now. Mrs Linda and the Staff are very pleasant and helpful. The climate control and cleanliness of the facility is a "plus" for me. I would definitely recommend their services for all your needs!!

Linda and Heaven answered all my pre-rental questions and got me set up with a unit fast and easy. The climate controlled storage options are great in the Texas heat.

Linda and Heaven was so friendly. The property was clean. Linda even offer us bottle water while we was moving. Keep her she was great.

This is very clean. Heaven was a very friendly girl. Always smiling.

Linda was so friendly. She opened up early to help me. Showed me multiple units and help me come up with a space. I really appreciate her. Thank you Linda

I would to Thank Linda for all her hard work. My husband meet her at Brentwood and she was so helpful. So when I meet up with her at the Trinity location she was just as helpful. The smile and positivity she gave was so enlightened. She walked around showing me unit after unit with such a great attitude. Thank you Linda. Keep up the good work. The best customer service I have ever received in a long time.

Thanks for the help Nikki!

The worst place ever. They made us move in with the elevator broken, and then a few days later, said they are renovating so they made us leave. No refund!!!! Seriously, it feels like a scam because why do you let a customer move they stuff in knowing that renovation is going to happen! We tried complaining many times, and they were not willing to help with the refund. Are yall happy to take peoples money like that? Worst customer service. Please don't waste your money and time here. Find a better place.

Vicki treated me very well considering I have to move units for renovations about to move me ..