Great prices and staff. Very clean facility!!
Caitlin was great! Showed us around. Was even thoughtful in walking us around to look at the units and walked us in the shady areas as it was warm and sunny. She also got a great deal for us too. Thank you Caitlin!!!
Thank you for getting me in a sizable unit on short notice! Caitlyn is a great asset to this company! She was very patient with me and showed me grace while I was dealing with an unfortunate situation that I had to accommodate for without notice!
Great location, access and service. I only used it short-term, but was very impressed by how Caitlin handled my move in/out, and how professional she is! Strongly recommend this place!
When looking for a space to store our RV Caitlen was amazing. I received a quick call after my web inquiry and set up to meet with her the next morning. She made the whole process a breeze and the prices are the best! Thank you Caitlen for making this a great space for us!
They were very helpful in resolving an issue and we continue to store here.
This is probably the best storage facility I've seen by far the staff and customer service are nothing but helpful. Even when I walked into the office they were more than happy to help me relocate my storage unit hats off to the employee Jessica I was having a real hard time, upgrading my storage unit due
To confusion on how to upgrade she made it easy. So In other words five stars.
When it comes to customer service, Caitlin exceeded all expectations. I was making a move from out of state and she was extremely helpful from start to finish. She guided me through the rental process to make sure I had a unit sufficient for my belongings. On move-in day, my movers were not flexible with their time, so Caitlin arrived a half hour before opening hours to make sure that I was able to get in to the property. She walked me to the units to show me the best area for unloading and even checked on me an hour later. I can't express my gratitude for all that she did to make my move a little less stressful. Amazing!
I absolutely love working with Katlyn at this Public Storage. We are long time customers and we have had to get creative with some of our storage needs. Katlyn is always friendly and ready to help with all your questions/needs!! She is the BEST!!!
Awesome place to store. Caitlin is amazing. I trust her and the property
Caitland is a true professional and very helpful!
Highly recommend her and this facility.
This is my first time getting a storage unit and the lady at the counter (forgive me, I believe Kaitlyn was her name) was so lovely and helpful. I was a little hesitant at first, but I’m very glad I came to this location!
Caitlin is awesome and very helpful. Parking RV and boats could be very tight. Be sure to check your space requirements before signing a lease.
We have had our storage unit with public storage for a very long time. Kaitlyn has always gone above and beyond every time we’ve needed something. She is super friendly and helpful. Thanks to her, we will be long time customers.
I owe Caitlin a lot for making move in some much fun and enjoyable. Was knowledgeable and informative and a ball fun and energy. AWESOME SERVICE!!!!!
Great experience! Caitlin was awesome, she was both professional and personal. Check in was a breeze.
I didn’t know ANYTHING about what I needed or what came with the units and different ones and I purchased and was happy with what I got in less than 30 minutes!!! Caitlin was amazing, fast and very efficient! Thank you I really appreciate it and you!
Caitlin was outstanding. Very knowledgeable. Went above and beyond showing us units and explaining the process. We feel very comfortable renting a unit here.
I haven’t been the best customer but they’ve always taken care of me. They care about the property and the tenants. Caitlin does a great job of managing the property.
Paul, was very patient and professional. I appreciate the time he worked with me to help find a convenient unit location.
Caitlyn at the Keller location on wall price Drive was absolutely phenomenal throughout my rental experience. Which I totally appreciate especially since I had terrible issues with another location. She really knows her stuff and has great customer service skills. Five stars to Caitlyn.
I had the best experience through Kaitlyn help with unlocking my space .She also assisted me with my online account. The best employee ever.
Nice facility and friendly staff.
Exceptional service! Attendant was extremely helpful & very personable.
Caitlin was awesome. Super knowledgeable with all aspects of the facility as well as the online process. Very patient and helpful.
Very clean very friendly and very helpful
Caitlynn was so helpful. She fixed my issue within minutes. Great employee and I will highly recommend her to everyone I can.
Thanks again Caitlynn
Ashyln was very respectful, the property was clean.
Apparently, whoever was working this morning had a bad day going. Arrived at property to sit for 20+ minutes waiting and was only able to reach the person by calling the previous public storage location we were at but had to leave so we could get our truck inside rather than outside. Once the manager reached the person via her private cell phone, she appeared with an attitude. Obviously dislikes her employer not providing a company phone, did not like that we wanted to see the unit location and was extremely rude letting us know she does not have units wit 10’ high doors. As we left and asked her to cancel the reservation, she responded very unprofessionally!!! If this was our first impression of public storage, we would have NEVER used them again!!!! Thanks to Diana and Amanda at the Keller Haslet location our history with her representing the company prevailed!!!!
Caitlin helped us in getting set up with our Storage Unit. Caitlin was Super Friendly, Very Helpful & Extremely Professional. Thank You Caitlin!
Thank you to Caitlin for showing me the space. She was very glad to help get the right size unit.
Ashley is awesome, Kaitlin too
Got a storage unit today for my son and Caitlin was amazing. Super helpful with picking what he needed and walked him effortlessly through the rental process. Highly recommend this location and Caitlin.
Caitlin was helpful in assisting me with my concerns. Her customer service was impeccable- just what needed for the type of day I was having. She went above & beyond & I absolutely appreciate her for that.
-BSG
Caitlin did a great job in assisting me with my storage unit. She saved the day. She even assisted adding the app to my phone for ease of access. Thank you,
They will rack you up with fees. I have paid this storage over 2 years without any late payment and everything was autopay. They upgraded the system and all autopay was deleted out from their system. Now as I didnt had a card on file, they charged me LATE FEES. I tried to speak to the manager regarding this but she declined to remove the late fees. I will take my business some where else and F&^* this place !
Kaitlyn went through the efforts of calling a client to find the moving company that she used so that she could return the dollies that was left behind. Thank you kaitlyn.
I can’t praise this location of Public Storage enough. I rented a unit and also a space to keep my car there for 4 months. Ashlyn could not have been more informative, thorough, and likable. I called several times to check on my car as I worried about leaving it and Ashlyn was nice enough to actually take extra notice on her rounds just to assure me all was good. I cannot thank her enough. it is very obvious that Ashlyn takes great pride in the company she works for and is an absolute star employee. Keller Haslet location as well. Thanks, Ashlyn!
Storage here is safe and convenient. Ashlynn has always happily helped with anything we need,
Not a secure property to trust with your stuff. I had my catalytic converters cut off and no evidence of who or when it happened. Extremely disappointed with this facility.
Ashlyn was a big help she was so kind and friendly and helped us we are moving homes and she helped us choose the right size unit to store our belongings in…I give her a 10/10
Ashlyn was the best . She helped us choose the right size unit for or storage needs.
Really helpful staff, nice and clean facilities
Just please for the love of all change the gate codes so it’s not so long. And don’t require a gate code to go through the exit gate.
The service is AWESOME. Thank you Caitlin for your help!
I went by to check out this storage and met a lady named Caitlin. She actually called me as I was driving up. 1st thing I always say is we in life get one chance to make a good 1st impression…Caitlin NAILED IT for Public Storage as well as for herself! She is positive and energetic. Knows her product and inventory! She totally HELPED me today solve my challenge I had for storage. THANK YOU Caitlin! God Bless You.
Good place for storage. Seems pricey for the smallest storage you can get at 60 bucks a month. What I like about this place is you can open the gates through their app on your phone easily. That makes it very convenient to get in and out easily & quickly.
Ashlyn was super helpful. She guided with renting a new unit. She assisted me while being very professional and building great rapport. Thank you Ashlyn. I appreciate your business & Public Storage is lucky to have you.
Great service by Ashlyn. Always helpful and courteous. Also appreciate Caitlin for same!!!! Great experience here!
Ashlyn was awesome and answered all our questions!!
Ashlyn is by far the best customer service lacks none at this location. Will forever use this location for my truck and belongings .
Had a desperate need. Caitlin was awesome. Really helped me figure out what I needed
Ashlyn was very helpful and friendly. Wonderful customer service.
Ashlyn was phenomenal. Took good care of all my needs quickly & efficiently and now I’m prepared to start moving my stuff.
Ashlyn was very helpful and kind earlier, we really appreciate all the help she has provided for my boyfriend and I! She gave us plenty of options and even gave us a tour of the place, showing us around despite the heat. Really hardworking woman, I give my thanks to her for providing us a reliable storage and making it a friendly environment!
Ashlyn was very helpful. She took the time to answer all of our questions and helped us with our account.
Caitlin and Ashlin are a dream team for Public Storage. Cheerful dedicated professionals with a Git ‘r Done attitude. Thank you for going above and beyond for us!