Allee was extremely friendly and helpful. Great location for my storage needs. I will definitely recommend to those in need!
Celeste did an amazing job helping me get situated and everything went smoothly!
I've only used storage facilities for several recent years but both times I chose to use the Public Storage company for many good reasons. I've now found THE perfect location with the overall best employees Allee and Celeste in customer service and the cleanest/well lit facility both indoors & outside.
Recently Celeste did her normal magic in transferring me from one unit to another with the smoothness of floating water, and in all of maybe 10 minutes in the office. It was raining on this day so she took it upon herself to check the local weather radar before I started to move items, VERY nice consideration.!! She is a true professional in every way, had answers to all my questions and is always cheerful and ready to provide solutions. MANY THANKS to Public Storage for these employees and this facility.!! 3 thumbs up..!!
Celeste property manager was amazing she walked me through the whole process. She made everything simple and smooth while my kids were running around she was great thank you Celeste!
Sonja was great and helped me with getting a unit that fit my needs. She was friendly and made sure everything went smoothly for me.
Celeste was very helpful!
Celeste was helpful and knowledgeable!!
Celeste made everything easy and was very kind.
Allee was working the front desk when I stopped by. She was wonderful! She was very patient with me and answered all my questions. She is truly a beautiful young lady inside and out. Public Storage is lucky to have her as a positive representation of the North Fort Worth facility!
Thank you!
Friendly and Very helpful process did not take long
GIVE THIS WOMAN A RAISE. Allee has the best customer service I had experience in years. She give me information to help me save money and really sympathize with my situation. Where I was about to leave public storage. She give me an opportunity to transfer to a closer location, with the same size, and save me money. If I were you Public Storage I would do anything and everything to keep Allee with you guys 💯 she is saving your company single handedly. Thank you so much Allee. You're the best.
Cassandra was a wonderful help , hope I spelled her name right 😊 10/10
I have to say this location is clean and well kept! Allee greets you with a big smile, very professional, and she was such a big help in figuring out which unit best fit my needs!
Celeste was awesome and found me the best spot and rate! Thanks a lot señorita.
Danny S.
Allee … Nothing to say but amazing! It’s hard to find great Customer Service these days, but Allee took it to the next level. The AC was out in the front office. That did not phase her amazing smile, kindness, and expertise! Thank you, Allee!
Allee and Celeste make a great team! They were very welcoming, kind, informative & professional!! These ladies helped me choose the storage space that was PERFECT for my needs. They also made the sign up process smooth & easy! I highly recommend this company for your storage needs!!
Celeste was wonderful. Very helpful. Will only deal with her..
Came in to get an inquiry on storage and some boxes, Allee was really nice and helpful, accidentally gave her a scare while she was sweeping in the office(Sorry!), gave me some insightful information about renting and sizes, she knew a lot, picked up some boxes and tape too. She was super friendly.
Great facility and helpful staff.
Celeste was such a great help and made this process so easy
We had a little bit of a difficulty finding our unit and getting in the unit customer support 800 number got my account a little confused however the office manager, Allee… She was beyond helpful. She was so sympathetic. She noted in the comments that Customer Care they wrote immaculate notes, but they didn’t update our conversation. We also spoke with Brad, who I would also like a personal phone call return so I can personally let him know just how incredibly helpful accommodating his property manager is if you need to rent a space where you know, your stuff is climate controlled, and safe this will be the place to be because they knew every time we left every time we came you even scan your entrance into gates and automatically opens. There’s no getting out couldn’t get any easier than that well, except if there was a bellhop unloading our stuff for us, that would be my only suggestion.
Celeste is an awesome property manager.
made it easy and painless to rent ,good customer service, as well as a very clean facility.. thank you
Celeste and Allee are great managers, appreciate how they answered all my questions, this is my first time ever renting so trying to cover all my bases and they were super helpful. Thanks ladies!
Public storage is a sham! They don't care for your stuff! They raise your rent every 6 months!! They don't fix things!! They are only in it for the money!!!
Celeste, on the other hand, is the best person they have on property!!! Allee is really good too!! They go above and beyond to help out customers!!
Find a better place to store your stuff. MONEY HUGGERS!!
Great place with exelent customer service. The staff is very friendly and helpful!
Allee was amazing. She is great at her job. Very informative, kind and willing to answer all our questions.
Nice and clean property. I had no issues
I'm really loving the mobile gate access, what a world of ease and efficiency. This particular location is easily accessible and super clean. If you need access to staff, they are always ready to assist. Public Storage is doing everything right.
Celeste is a very awesome person and helped all my need at the storage
Staff was friendly, welcome, and explained everything i needed to know.
Was doing some shopping around and Allee helped me with some questions I had and what size I may need when I plan to store later. Had a great attitude the moment I walked in. Property was pretty clean when she took me on property to see what would work best. Great customer service.
I was helped by Allen today, had a pleasant convo and she was able to get me in and out of the door quickly
Great place but I wish they had a map posted inside the storage gate.
Celeste was very helpful and such an awesome employee. I was glad to have her help me
Super easy and friendly process. Would 100% recommend this location.
I had problems getting the online check in done but went to store and Celeste did a great job fixing it right up
Celeste is fantastic.Very knowledgeable, very efficient, very patient.
Took her time explaining everything.
Awesome customer service.
As I was in need of a storage yet again, found they call for this easy rental over the phone process where I didnt have to give my card info I was sent a link to input it myself loved that, then was able to create an account to use the app for easy access to my space. Was a breeze moving in and out as I was lucky to only need it a month. My items stayed clean safe inside and out.
Worked out really well and affordable.
Really nice how i was able to do everything on the app and get access right away.
Awesome customer service clean prop
Ask for Celeste! She is patient and considerably helpful! She went above and beyond in helping us find our perfect spot for our RV! You will not be disappointed!
Allee is simply the BEST!!!
We came in distressed, and concerned, and Allee went above and beyond to not only help us with our problems, but truly make our whole day better. She is a beautiful person with a beautiful spirit, and she has made our experience at Public Storage gratifying.
We are a current customer of Public Storage and Celeste was very kind and helpful. We were looking at moving to a smaller unit, so she showed us some other units. We decided to keep our existing storage space; I am appreciative of the time Celeste spent with us .
Detailed and thorough. Information I read online was quoted 100% accurate in store. Great experience
C e l e s t e was very professional and very helpful when we rented our unit she made sure that she answered all of our questions and she got a dolly for us in order to move some of our things in she's an asset to your company
Celeste was very professional, informative, and polite. Sign up was flawless!
Excellent experience at this location! The facility is clean, secure, and well-maintained. The staff is friendly, professional, and always willing to help. Highly recommend for anyone needing reliable storage space!
Very clean and well lit; staff is very friendly and helpful. Thanks for taking time to assist me; and being polite; I know your time is valuable and I appreciate your efforts. Best storage in town.
Good specials on new units for a storage facility, feels like a safe spot to keep my belongings
Clean facility, nice staff.
Amanda was super helpful and the storage space looks great!
Conveniently located and courteous staff
Very professional and helpful staff.
Get place good prices and there clean and o. Top of things they do more then just take ur money they go above and beyond to help in anyway to make sure u are comfortable with storing ur valuables
Unit had a broken mechanism for the door. I was quickly switched to another unit.
Been renting here for about a year now. I've had no complaints. It's easy to get in and out and the place is well secured and is well kept. If you have questions or need help updating your unit info. They'll be happy to help, no questions asked.
Celeste was amazing! Give her a raise!
Allee made the rent process easy and efficent
At first I was starting to regret renting a unit here but Allie was the best thing this company could have ever done when they hired her. She turned a bad experience I previously had to an extremely positive one. Her professionalism, positive attitude, attention to detail, and ability to quickly and smoothly make decisions and transfer my unit to a larger one was very impressive. I left with a huge smile for the rest of my day. Thank you!
Allee was awesome helping me rent a storage unit, Great energy & communication
One of the best storage places. Celeste is the best!
This place was amazing. Superior customer service and served with a smile!
Celeste is a wonderful property manager. She helped me threw the rental process in a timely manner and answered all the questions or concerns I had.
I have been renting 3 units from this property for a couples years now, I will say I have no intentions of leaving.
The property always looks nice and presentable, comfortable while being there, and the staff always helps me out if there is a problem.
I recently had to come into the office to receive assistance with my storage units. Ms. Allee was incredibly helpful, friendly, skilled, and very competent in her role and what needed to be done.
She helped put my stresses at ease and I just wanted to send you a note to recognize her and say thank you for a job very well done!
Customer service was excellent! I was in and out very quickly!
Allee was super knowledgeable and helpful! She explained everything and made the process quick and smooth. Highly recommend!
Allee was super helpful! Helped me out exactly with what I needed and explained everything to me with detail, walked out with no questions and satisfied that my items were safe.
The property manager is always very helpful with any questions I have. And always has a clean property.
Celeste was extremely helpful. She talked me through the process and showed me my options making the decision easier. Thanks!
The property manager Celeste was very helpful to us, not only did she stay past store hours to help us get into our unit but came out into the rain to turn an out door light for us. She is the best and everyone should take notes from her, that’s how you run a property. I’m going to tell my friends about this one!
Celeste was extremely helpful, patient, and was able to answer all of my questions. She even went above and beyond giving a full tour, giving me advice and plenty of options.
Very easy process to get the proper size unit that I needed. Celeste was so helpful and friendly making the process so smooth. She explained all my options and answered all questions. It was great to see this type of customer service. Thank you for all the help!
Excellent facility and Celeste was super friendly and helpful in getting me set up with a storage room. The previous storage facility I was at never had carts available and she set me up with a room close enough to where I wouldn’t even need one. Awesome service and clean facility.
Celeste and Allie were super helpful!
This was my first time renting out a storage unit. Celeste was very kind, helpful, and went out of her way to explain everything we needed to know to us. She was very patient with my family's many questions. Overall, my family and I had a wonderful experience at this location. Thank you so much!
She is the best thing since slice bread.
Allee was awesome both in setting up and closing the climate control unit.
I understand it cost more but if you don't want your stuff to bake in the Texas heat it's worth it.
You get what you pay for and I appreciate all my questions being answered and going over not just unit options but also locations.
Excellent service! I was having issues with paying online ,so i ened up going in the store for help. When I arrived to the store I was help as soon as I enter.
Allee amazing service!!!!
Stopped by to update billing information and Celeste and Allee were awesome at helping me with the updates but also answering a number of questions I had about my account. GREAT SERVICE!
Allee is super helpful and you can never ask too many questions. She showed us our units and made sure they were clean.
Allee is awesome and was so helpful!!
Customer service is great here. Always available when I need answers. Alle is just a joy, very professional, and kind. Love the experience!!!!
Allee was super helpful setting us up with a rental. She was knowledgeable, courteous and very personable. Great person, great service.
Great service from Ms. Allee at the front desk. Would recommend this place to anyone.
Great service! Appreciate the assistance!
Great service! The entire process was quick and easy. Allee showed me around to a few different units and helped me find one that best suited my needs! She was super sweet and friendly. Definitely recommend! Thanks Allee!
Very clean location. Manager (Melanie) was friendly and very helpful!
Celeste was very friendly and very helpful with helping me find a spot for up my RV
Celeste is great and made getting a storage unit while moving cross country a breeze!
Celeste was very kind and helpful, very friendly easy to talk with and caring about her customers great employee with a positive attitude which I enjoy seeing keep up the good work public storage:)
Celeste was very professional and helpful Great customer service.
Danny was great. Helped us out with some deals and it was done quickly as well.
Tremendous customer service easy accessibility. A huge shout out too Celeste. Her customer service ability is through the roof her ability to multitask is even that much better. Celesta was able to field not only my multiple questions but other people that were in the office area as in the office area as well. This woman needs a raise on how much she can multitask and how much she can do. Someone give this woman a raise please cuz she did a tremendous job for me.
Tim was really helpful and got me in right before closing. Thanks!
Very nice facility and very nice and friendly staff Tim and Celeste are awesome. I would definitely recommend this place
Mr. Tim helped me with my storage needs.
He was very efficient, polite and very kind..He
Informed me
Of the policy and the responsibility of public storage
And my responsibility while in use.
I really appreciated his kindness and help.
Thank you,
Ms.sandra Rodrigue
Tim was great! Very fast service and very helpful.
Helped out when needed. Thanks for all your help!
Great service, Celeste is the best