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Public Storage Self-Storage Units at 4874 Keller Haslet Rd, Fort Worth, TX

Property 5674 image number 0
of 6

Address

4874 Keller Haslet Rd
Fort Worth, TX 76244
4.6 496 Reviews
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Phone

817-854-3730

817-854-3730

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
See Storage Facility Features
Property 5674 image number 0 Property 5674 image number 1 Property 5674 image number 2 Property 5674 image number 3 Property 5674 image number 4 Property 5674 image number 5

Phone

817-854-3730

817-854-3730

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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Nearby Self-Storage Locations

Property at 27619 - Fort Worth / Wall Price Keller
Self Storage Near
5800 Wall Price Keller Rd
Fort Worth TX 76244
Property at 26643 - Roanoke / Lois Street
Self Storage Near
855 Lois Street
Roanoke TX 76262
Property at 27609 - Keller / N Riverside Dr
Self Storage Near
11025 N Riverside Dr
Fort Worth TX 76244
Property at 27654 - Roanoke / Dale Earnhardt Way
Self Storage Near
4415 Dale Earnhardt Way
Roanoke TX 76262

Storage Near Fort Worth, TX 76244

Self-storage in Fort Worth is conveniently located at 4874 Keller Haslet Rd, just off U.S. 377 near the Alliance Gateway Freeway. This Public Storage facility offers a wide range of options, including indoor climate-controlled units, outdoor units with drive-up access, and specialized spaces for car, boat, and RV storage. Whether you are transitioning to a new home or simply need to reclaim space, we provide flexible solutions close to the northern suburbs of Fort Worth.

Small Storage Units Near You in Fort Worth

Take advantage of nearby Trophy Club Park and Grapevine Lake to get your fill of the great outdoors. If you enjoy disc golf at the park, a compact 5x10 storage unit is ideal for stowing your gear alongside seasonal items like holiday decor or winter clothing. These units act as an extra walk-in closet, helping you stay organized at home by keeping infrequently used items ly off-site.

Medium Storage Units Near You in Fort Worth

For those who enjoy a day on the lake at Meadowmere Park's sandy beaches, our 10x15 storage units are the perfect size for canoes, kayaks, and stand-up paddleboards. Choosing an outdoor unit with drive-up access makes loading and unloading your watercraft and sports equipment a snap. These medium units are also excellent for clearing out two rooms of furniture during a home refresh.

Large Storage Units Near You in Fort Worth

Busy families or those managing large hauls can utilize our spacious 10x20 storage units during major moves or renovations. Approximately the size of a one-car garage, these units can accommodate up to five rooms of furnishings. If your driveway is full at home, our facility also offers ample covered parking and open spots for RVs, boats, and extra vehicles, keeping them ready for your next trip to the Fort Worth Water Gardens or Sundance Square.

Use our eRental program to book a quick and contactless move-in that fits your schedule. Why wait to get organized when Public Storage in Fort Worth is here to help!

If you are still looking for storage units near you in 76244, we have locations on: 11025 N Riverside Dr, Fort Worth, TX 76244 and 5800 Wall Price Keller Rd, Fort Worth, TX 76244.

Convenient Self Storage Near You in Fort Worth

Looking for storage that fits seamlessly into your daily routine? Our Fort Worth location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Fort Worth

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on US-377 S toward Keller. Turn right onto Keller Haslet Rd and head west. Continue past the intersection at Alta Vista Rd, and our facility will be on your left.

Directions from the South

Drive north on N Riverside Dr toward the Heritage area. Turn right onto Keller Haslet Rd and head east. Pass the intersection at Park Vista Blvd, and our facility will be on your right.

Directions from the East

Drive west on Keller Haslet Rd from the downtown Keller area. Cross over the intersection at US-377 and continue west past the local residential neighborhoods. Our facility will be on your left.

Directions from the West

Drive east on Keller Haslet Rd from the Haslet area. Cross over the intersection at I-35W and continue heading east toward Keller. Pass the intersection at Park Vista Blvd, and our facility will be on your right. Find us near Keller Haslet Rd and Park Vista Blvd.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Fort Worth, TX Storage Units on Keller Haslet Rd

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

See what fits in different storage unit sizes

SMALL
5’x5’ — Large Closet 5’x10’ — One Room
MEDIUM
5’x15’ — Two Rooms 10’x10’ — Three Rooms
LARGE
10’x15’ — Four Rooms 10’x20’ — Five Rooms 10’x25’ — Six Rooms +

Reviews ( 496)

March 3, 2026
Google Public Storage Jacob Cole
We had the absolute worst experience renting a storage unit from this location. We had a large 10x25 “climate controlled” unit, I say climate controlled lightly because the lack of sealing around the door and exterior wall of the unit was completely lacking, allowing dust, dirt, and water into our unit and making some of our furniture unusable. The insulation used on the roll up door is the worst quality, throwing chunks of insulation all over our stuff every time we opened the door. To top it off, our rates got raised to $400 which is absolutely ridiculous and predatory. Never will I ever do business with Public Storage again. I highly recommend against moving your stuff into any Public Storage location because they are all known for raising your rates EXPONENTIALLY after less than a year.
March 1, 2026
Google Public Storage Luz Olson
Paul, Thank your for your assistance and giving us some helpful expertise. Luz and Doug
February 25, 2026
Google Public Storage John Willars
The staff and facilities exceeded my expectations. I highly recommend this facility for your storage needs.
February 6, 2026
Google Public Storage Hope Carter
Paul and Wendy were amazing and helpful. Paul truly went above and beyond to help me with my move out process. I couldn’t have asked for a better 5 star experience! The facility was clean and secure and I never had to worry about my belongings in the storage unit. I highly recommend Public Storage on Keller Haslet Road in North Fort Worth. Thank you Paul and Wendy, you deserve 10 stars!
February 2, 2026
Google Public Storage Josh Warner
My price kept increasing on my trailer parking and they got me a better spot at an even better price. Great service and extremely satisfied.
January 19, 2026
Google Public Storage Constance Bivins
January 15, 2026
Google Public Storage teresa kessler
Reggie was extremely patient and knowledgeable! We appreciated his help.
January 3, 2026
Google Public Storage anthony Hernandez-Frazione
Paul was incredibly pleasant
December 27, 2025
Google Public Storage Brian Madrid-Paz
December 27, 2025
Google Public Storage crystal jamieson
Convenient location. Clean and secure facility. Friendly staff!
December 18, 2025
Google Public Storage Leo Wentz
The manager at this location is very good!!! I have been at this location for 5 years and access is very good. I feel my property is secure at all times.
December 10, 2025
Google Public Storage Mike Kerr
Everyone was very helpful highly recommend
December 5, 2025
Google Public Storage RP CN
Wendy at the counter does a great job. Good value.
December 4, 2025
Google Public Storage Alice Burgess
They are doing a great job ! Wendy is great over there!
November 9, 2025
Google Public Storage Alex Booton
November 2, 2025
Google Public Storage Sean Wilcoxen
Very helpful I had many questions and many issues with the application in the website and he straightened everything out very quickly
October 26, 2025
Google Public Storage Mike Ferren
Got there at 9:00am thinking they were open but really ooen at 9:30am. Guy was there and was more then happy to help me transfer one of my covered parking to a larger one. Get customer service is hard to find but they have it.
October 14, 2025
Google Public Storage Regina Lucero
Easy process. Katelyn was helpful and knew her stuff. She showed us the spot and got us in and out fast. Highly recommend
October 3, 2025
Google Public Storage chadwick upshaw
October 3, 2025
Google Public Storage Jonathan Williams
Michael was very helpful with the whole process of adding an extra storage unit to my current one, it was very seamless with everything that I needed.
September 27, 2025
Google Public Storage Jose Rojas
Paul was very helpful nice person.
September 26, 2025
Google Public Storage brian Lemmermann
This location continues to charge after you leave. I stopped using my storage two weeks before the end of the month. Nobody was in the office to close the account. I went back two more times and called a total of 5 times and nobody was there or would answer the phone. On the last visit the gate was still wide open so I went in and looked for an employee as people were standing around the office looking for one. When I couldn’t find one I exerted and left a message telling them I had been trying to cancel my unit for two weeks. I got a call back a week later telling me since I had driven on the property looking for an employee I was required to pay the next months rent. Even after my explanation and confirmation that they had received my message they still said I owed for a unit I wast using and tried to cancel multiple times and they said they would send it to collections if I didn’t pay. Pretty bad customer service.
September 16, 2025
Google Public Storage Marc Thompson
Wonderful! Paul met me at my vehicle and welcomed me to Public Storage based on an online reservation I had made earlier in the day.
September 4, 2025
Google Public Storage Brice Nunn
This location is convenient and offers a low entry price but renters should be aware of aggressive rate increases. I signed in January at $60/month and by June (just 5 months later) received a 40% increase. After calling multiple times, I managed to get a short-term adjustment, but by September the price was going up again. The staff told me these increases are automated and unavoidable. Most storage facilities wait at least 12 months before raising rent, but here the pattern seems to be every 3-6 months. This makes it risky if you plan to store items long-term. For example, my in-laws also rent here and now pay over $220/month for a similar unit. If you only need short-term storage, the initial price might be attractive. But if you’re planning for longer use, be prepared for steep and frequent rent hikes that can double or triple your cost within a year. Also, even if you have an “indoor” unit it does not protect your items from being covered in dirt from frequent wind storms in the DFW area as there are gaps for some weather issues. I would definitely opt for a true climate controlled unit if you do decide to store here.
September 3, 2025
Google Public Storage jim cotton
Very helpful and knowledgeable. Great servive
September 2, 2025
Google Public Storage MICHAEL ANTHONY
Great experience loaded everything into the perfect size storage, no issues, helpful staff.
August 16, 2025
Google Public Storage Kathy Ward
**DO NOT RENT HERE!** BEWARE Public Storage constantly increases your rental rates. I've experienced four increases in just two years, and now I'm facing a fifth increase of over $100—from $341 to $451 per month! My original rent was around $150 and it remained unchanged until Public Storage took over the facility. Additionally, the light in my storage unit has been burned out for over four years. Every time I request a replacement, they respond by increasing my rental rate. The light is still not working, and they have offered no remedies or solutions. They basically stated it was not their problem. This is a horrible facility. Do not rent here if you expect to maintain a long-term rental.
July 29, 2025
Google Public Storage Jimmy Green
Catlyn was very friendly and helpful. A very pleasant experience!
July 29, 2025
Google Public Storage Keith Randle
I had the best experience the young lady that took care of me the day that I got my storage Caitlin was so knowledgeable and so patient very helpful she took care of me made sure that I got what I was looking for in the storage. I would recommend anyone to use you guys. Thanks for your professionalism.
July 24, 2025
Google Public Storage Greg Beam
Wendy has helped us numerous times over the past 3 weeks and always does more to help than you would expect. Thanks so much Wendy!!!
July 23, 2025
Google Public Storage Miguel Zepeda
July 13, 2025
Google Public Storage Gregory Glover
July 6, 2025
Google Public Storage Mercedes Chloe Angelique Webb
June 27, 2025
Google Public Storage B Miller
June 25, 2025
Google Public Storage Raymond Akina
June 11, 2025
Google Public Storage Ashton Torbert
Public Storage is great! Zack was even greater! Zack got us moved to a more affordable unit that housed my vehicle. He then escorted us to the new unit which was really helpful considering the size of the property! Public Storage is a very safe, clean, and friendly place to store things that are important to you.
June 3, 2025
Google Public Storage Roger Dodds
Very easy process, great staff, great prices. Highly recommend.
June 2, 2025
Google Public Storage Kathi Jones
They are very nice. Such an easy process.
June 1, 2025
Google Public Storage Karleigh LaShay
Paul was absolutely amazing during our storage vacate. Top-notch customer service.
May 26, 2025
Google Public Storage Kathryn Prescott
Reggie is a lifesaver! He gave me the best service I have ever had at a storage facility. Not only did he help me look at all the storage units, but he helped me find a covered parking spot for my car. He is very professional and gives his clients the best service. He wants to make sure you have all the available options and understand everything so that you are satisfied. You have a wonderful employee working here. Cheers!
May 11, 2025
Google Public Storage Dana Sanford
Have had my storage for over a year now with automatic payments set up. Just happened to look at my bank statement and noticed my payments went up $31/mo!! Called and left a message. Someone called me back a day or two later saying it's because I have $15 in insurance, which was included in the old monthly payments. Just felt like they are being deceitful and am getting rid of it vs paying conmen.
May 7, 2025
Google Public Storage Seabee Vet
I was lucky enough to get a covered parking spot for my 34’ RV. The gentleman helping me took me to see the spot and was very helpful. I appreciate him taking the time to answer all my questions. He did an outstanding job and I highly recommend this PS location!
April 30, 2025
Google Public Storage Randy E Buntyn
April 24, 2025
Google Public Storage Mangler
I was calling to see if I could get a reduction in cost on my monthly rent. They did reduce it but also mentioned another spot opened up that I could swap over too and start a new rent and saved me over $200 a month, Paul was a great help.
April 18, 2025
Google Public Storage Drew Lindsay
This has been a great place to store my things! I had an issue and they were able to resolve it for me. Thanks team!
April 14, 2025
Google Public Storage Evan S
We have 2 storage units at this location - the staff is professional and friendly, and the location is convenient, clean and maintained. A special thank you to Paul for assisting us with our second unit today, you were knowledgeable, kind and very thorough!
April 11, 2025
Google Public Storage Daniel Stadler
April 7, 2025
Google Public Storage John Elmore
March 30, 2025
Google Public Storage FoFa Ofa
Great and amazing customer service 👏 Everything is great 👍 The place and the price and everything The team work is very very great they did everything for me nice and fast and easy in no time. Really thank you 😊
March 23, 2025
Google Public Storage A M
Caitlin was a great help! She made my rental experience seemless and you can tell that she knows her stuff. I remember her from a long time ago when I rented 2 spots before. So if you need great help in the Keller area, Caitlin is the one to see for any of y'alls storage need.
March 21, 2025
Google Public Storage Mary Sechser
Met with Zach today and he was very knowledgeable, professional, and courteous! He helped determine which unit would work best for my needs. His customer service was exemplary!
March 20, 2025
Google Public Storage Shane Jefferys
Wendy and Zak were great and friendly. Great job! As for the Corporation itself, price increases are crazy high and not loyal to long time customers. This is the Corporate side and not the people at the Keller location as their hands are tied on pricing, etc.
March 14, 2025
Google Public Storage Daniel Worobiec
March 10, 2025
Google Public Storage Ronald Cutwright
Excellent customer service - fast, friendly, super-helpful!
February 27, 2025
Google Public Storage Elizabeth Ruminski
Wendy was the best. Your 5 star needs to go 100 Stars Thank you
February 26, 2025
Google Public Storage Chris White
This is an edit of my previous review. I had a billing issue that left me seething but the staff from the local store reached out promptly after I posted and we worked out a reasonable arrangement. I'm very impressed by the promptness, sincere concern, and eagerness to work with me. Most companies these days don't care about their customers or image at all. I incorrectly assumed that of Public Storage and am glad to be proven wrong. If you have an issue, contact the store directly. Apparently they want to work with their customers and are willing to compromise.
February 8, 2025
Google Public Storage melinda RHODES
Great customer derive from Amanda!
January 28, 2025
Google Public Storage Jerry Power
Amanda was wonderful to work with. She let me look at the space I needed to make sure it would work for my camper trailer. She was great to work with.
January 27, 2025
Google Public Storage Angie Quick
Amanda was so helpful getting my storage account taken care of today! Thank you!
January 24, 2025
Google Public Storage Joe Coker
Reserving and getting the unit was great. Amanda was very helpful and walked me through everything!
January 20, 2025
Google Public Storage Kimberly Sheafer
January 18, 2025
Google Public Storage aaron cesak
Wendy and Amanda did a phenomenal job and got me into my unit without any issues. Yall are the best and appreciate you greatly!
January 18, 2025
Google Public Storage Samantha Clark
Thank you so much to Amanda!! She was the sweetest with helping us with our unit.
January 18, 2025
Google Public Storage Justin Cassies Jams
Amanda was so nice. We have a unit here and we were wanting to change which card was on file. She was sweet and helpful and did it all so quick and easy. It’s just not always like that anymore when you need help with things. I liked being able to talk to someone versus clicking through apps. Appreciate this business!
January 18, 2025
Google Public Storage Danny Porter
Amanda was great customer service advocate for Public Storage
January 18, 2025
Google Public Storage Chelsea S
Wendy was amazing!! Super helpful!!
January 17, 2025
Google Public Storage Jim Provence
Amanda was fantastic! Great experience. Highly recommend her.
January 14, 2025
Google Public Storage Jessica Cotten
I like the units and security. There is a consistent presence of Staff and they are on top of the moving in and out activities. The Staff is really great. What I don't like is that the price you start with basically doubles in a matter of 3-4 months. As a long-term renter for my business supplies, I have to move units about 3 times a year to reset the price hike.
January 14, 2025
Google Public Storage hl5ftk
January 7, 2025
Google Public Storage William Dees
Aliyah and Amanda Rock! They made my complicated questions super easy.
January 4, 2025
Google Public Storage Scott McCord
December 28, 2024
Google Public Storage Sandy Russell
Wendy and Michelle were absolutely amazing! Both ladies were extremely helpful in helping me to find the best unit to suit my needs. Very pleased and excited to move in soon!
December 21, 2024
Google Public Storage Charity Kersey
Amanda was instrumental in helping me resolve issues with my account. She helped me with a smile on her face and a great attitude.
December 17, 2024
Google Public Storage Lucas Beauchaine
The ladies there were very professional, kind, prompt, and willing to go the extra mile. The first unit didn’t suit my needs, we quickly and easily found one that did. Excellent Job!
December 12, 2024
Google Public Storage Ken Bozick
Amanda & Michelle absolutely ROCK!! I had a hard time signing up for service and they went above and beyond to get me set up. Thanks!!!!
December 11, 2024
Google Public Storage H Dimitry
You are not dealing with one unite company under (public storage) , I booked a spot on phone with the a representative and I paid for that spot + administration fee and I set an automatic monthly payment , I went to the storage to get my spot but the spot was taken for a garbage container and nothing else available . I called again to explain the situation and they found for me another spot in a different storage . On the other storage the manager said you gave to pay the administration fee again Why? Isn’t a same company?????? Yes , but we’re a different storage you have to pay administration fees at every storage, okay so you can use the money that I paid for unused spot because your fault she said no we can’t because administration fees nor refundable, I just got wondering!!!!!!!!!!!! Next month I got late fees on my account, I asked why again??? Did not I set an automatic payment? They said no you have to pay the late fees, I called the customer service after long time to reach one after arguing about that problem she said yes you have automatic payment put not for this but for the other one that you didn’t use, wondering again Doesn’t all the transactions under the company name!!!!!! Again you have to pay the late fee and to delete the previous account and create another automated payment for the one that I am using Bad customer services, worst management and software
December 11, 2024
Google Public Storage No Name
I like this place , is very convenient and everyone was very helpful!!
December 6, 2024
Google Public Storage William Cesak
Great service setting up my rental.
November 4, 2024
Google Public Storage Mary Sechser
Bradley at the PUBLIC STORAGE on Keller Haslett is one of the best employees I have encountered in a long time! Customer Service was over the top! I highly recommend this place for Storage!
October 31, 2024
Google Public Storage BECS
Reggie is the best!
October 30, 2024
Google Public Storage Cassondra Jones
Diana & her team are the biggest headache I’ve ever dealt with in my short time of life. There’s a grey area in the policy for them to be allowed to make-up their own “rules.” No one is ever in the actual facility & now they have a “by appointment” I see why. Their customer service is awful, so they don’t want to deal with matters face to face. They will ignore your calls. I’ve had to call corporate & customer service just to get matters resolved. Due to my paychecks, yes I am late; however, I pay the account every time & bring it up-to-date. If you receive a bonus I apologize. Regardless if you need access, please get it under YOUR name & not your mother, fathers, brother, or else they will not allow access if you are delinquent. I would have left a positive review even after all of this had they had proper customer service & treated their clients with respect regardless of the situations.
October 14, 2024
Google Public Storage Julie Arencibia
Great customer service! I rented the wrong type of unit and Diana stayed late to help me out. Very much appreciated!
October 5, 2024
Google Public Storage Tim Stapula
Brittany was fantastic. Made a difficult event for me as easy as possible. Great customer interaction and service!
October 3, 2024
Google Public Storage Peter Yacoub
staff is amazing
October 3, 2024
Google Public Storage Ky Itiswhatitis M
They have rats. We rented a storage space online on October 1st. Upon inspecting the storage space we find a rat in the storage. We immediately went to the office and requested a refund. They ONLY want to refund us for the lock but not the total payment upon renting even though we never moved in. Would not recommend unless you like rats.
October 2, 2024
Google Public Storage Nathan Ramsey
Made a reservation online Brittany gave me a call to confirm and I showed up to sign some paperwork and that was it easy experience with the best experience I've ever had
October 2, 2024
Google Public Storage Jamie Lewis
I was furious at first because I was told that there was a space available that wasn't actually available but Brittany help me find a place that was even more accommodating than those spots that I was looking for she took her time to show me around the facility and even gave me multiple options to choose from that girl needs a raise
September 25, 2024
Google Public Storage Velcro 1DOG
Great place to store your stuff. Gave them a low rating based on the price increase over the past few years. Short term is good long term not so much.
September 24, 2024
Google Public Storage Michael Tate
Reggie is awesome, extremely helpful But get that man a golf cart!
August 22, 2024
Google Public Storage Grant Tester
Great experience with public storage, very easy process at an affordable price. Very clean and well ran. Highly recommend!!
August 22, 2024
Google Public Storage Alex Diazz
10/10 recommend this place. They are very efficient with how they rent and run the place like it’s their own. They do rent increases which kinda sucks but they do give options to lower it or move around property which is nice
August 20, 2024
Google Public Storage John van der Kieft IV
Major price hike every year. No rv dump. No thanks…Manager is nice though so they get 2 ⭐️
August 18, 2024
Google Public Storage Luis Roman
August 3, 2024
Google Public Storage Jeff Brekke
I made an online reservation for a 30’ unit a couple weeks ago. I was never able to get a hold of someone on the phone to confirm the dimensions of the unit. This morning was the date of my reservation, and when I was 5 minutes away they called me to let me know they will be closed today. Definitely not the type of service I expect when signing up to pay hundreds of dollars a month. I cancelled the reservation.
July 29, 2024
Google Public Storage Cynthia Long
Diana helped us find what was a great storage unit for our boat but when we got there it wouldn’t work for our boat trailer. Brittany patiently worked with us to look at numerous units. It was a hot day here in Texas, she was very helpful and understood our predicament. We ultimately found a great covered space that worked out well for our long boat. Thanks so much!!
July 28, 2024
Google Public Storage C P
Don’t waste your money continuing to raise rent the staff on duty on July 28, 2024 at approximately 12:15 pm pick and choose what rules they want to enforce I was accused of making repairs to vehicle because I installed a battery in my vehicle but I see plenty of rules not be enforced every time I go over there from vehicle with flat tires etc. How about training the staff not to make assumptions before speaking to a paying customer I guess it’s time to move and keep my hard earned money.
July 27, 2024
Google Public Storage John Bass
Reggie was great. Personable and knowledgeable. Hard to find good customer service but this was great
July 11, 2024
Google Public Storage Doug Anderson
Very helpful and well run. The unit is fine and will suit our needs although a 10x10 seems to be really more like a 10x8 when measured.
July 7, 2024
Google Public Storage Richard Hamil
Needed a storage unit and this place and employees have been great.
June 22, 2024
Google Public Storage Andrew Wright
It’s not bad. Not real clean. Some mishaps trying to get going. Everything is working fine now. People were friend and eager to help
June 21, 2024
Google Public Storage Nicholas Bartley
Diana is an angel! Best customer service! I wish it was this way everywhere! The rental experience here is superior!
June 4, 2024
Google Public Storage Eddie Menard
love this place
May 31, 2024
Google Public Storage Kevin Balderrama
Diana and Reggie took care of my needs in a timely manner. This location has an awesome team.
May 31, 2024
Google Public Storage Dina Allen
Diana was super friendly and extremely helpful.
May 31, 2024
Google Public Storage Shawn griffith
Fantastic! Love the staff clean and reasonably priced. Great deal.
May 31, 2024
Google Public Storage OHRHINO SHG
Two words! Awe….. wait for it …. Some!! The whole crew is very accommodating with creative solutions to my needs! Thank you!!
May 31, 2024
Google Public Storage Todd Bentley
May 31, 2024
Google Public Storage Lance Jensen
Everyone working there was amazing to work with and made my process super easy and without stress!! They will definitely be my go to.
May 31, 2024
Google Public Storage David Jensen
Wow talk about customer service. I would give this place 6 stars if I could. Shout out to Diana and Leah. They are all stars.
May 29, 2024
Google Public Storage Mrs. Stallings
It was windy and raining on the day that we were getting our storage unit and we couldn’t decide between an indoor or outside unit. We had to look at several units and Diana was extremely helpful. She never complained, was very pleasant throughout the process, and offered many insightful suggestions. We’re grateful that we were able to get exactly what we needed.
April 27, 2024
Google Public Storage Jeffrey Ralls
Great service. Went out of their way to get me set up at the very end of the day.
April 26, 2024
Google Public Storage Rayella Nickles
Diana was amazing and so helpful. If you need a storage talk to her.
April 19, 2024
Google Public Storage Jim Jansen
April 13, 2024
Google Public Storage Natalia Gebala
Very poor customer service. I had a very challenging move from Chicago and needed the smallest storage locker for a few boxes because I had work scheduled starting immediately and no time to unpack. So I arrived and was assigned a locker which i trusted was the one I had reserved and with limited time, went to unpack. Over the next week I started receiving calls during business hours when I was not available to speak or write anything down and given attitude about the fact that public storage employees assigned me the wrong storage locker and that if I do not move to a different locker, I will be charged more. Anytime I called back to arrange a time to move to a different locker, no one would answer. Now there’s additional charges on my account. Horrible customer service, I’m leaving this place before the end of the month.
March 19, 2024
Google Public Storage Rick Matthews
March 10, 2024
Google Public Storage Nicole Rad
AMAZING PEOPLE AND AMAZING CUSTOMER SERVICE! Diana and Allyiah are a force to be reckoned with. Not only did they give me amazing rate on parking spots for my fleet of vehicles but helped me out when I was in a bind. The amount of kindness here is unparalleled with great pricing. RENT HERE!
March 9, 2024
Google Public Storage David Shumaker
Highly recommend working with Diane, she listened to what I needed and made sure I got the best storage space for my needs.
March 5, 2024
Google Public Storage Jole Veillon
Diana was awesome! Thanks for the help
February 29, 2024
Google Public Storage C Heat
February 28, 2024
Google Public Storage Bib Bill
February 21, 2024
Google Public Storage John Hall
Diana is great for all my needs always helpful and always smiling never shows a bad mood Love it
February 8, 2024
Google Public Storage Joeann Graham
Diana is so helpful and knowledgeable. So glad I came to her. Outstanding service
January 27, 2024
Google Public Storage Rick Hoagland
January 17, 2024
Google Public Storage ivanelieff001
Convenient and safe at a value. No complaints!
January 16, 2024
Google Public Storage Juan Hernandez
January 3, 2024
Google Public Storage Logan Moreno
Service was wonderful! Clean units with amazing customer service. Diana is an example of someone who seeks to please the customer to save them the most money and be sure they are satisfied. Keep it up!
December 27, 2023
Google Public Storage Jason James
I reserved a 11x30 covered parking space to park a boat. Reggie went above and beyond to help me find the right spot. It took several drives on the property to test lot sizes to see if the boat + trailer tongue could fit in. We tried a 24 ft - no, then 25 ft - no, finally we tried a 30 ft and it fit great. Reggie didn’t have to spend 30 minutes showing me different parking spaces. He also helped me get discounts that were offered with online reservations only. The in office price was higher — Reggie showed me how to get the best deal. Thanks Reggie!!
November 30, 2023
Google Public Storage Matt Ernest
Diana is the best! She always puts the customer first!
November 16, 2023
Google Public Storage Tony Molinaro
Very easy to sign up! Great service by Diana!
November 12, 2023
Google Public Storage Anthony Demma
This place has risen our rent like clockwork every 6 months. Started out at $170 a month and has since risen to $290. Claiming its the "market value". We last minute decided to switch to a cheaper unit at a new location. Because we didn't notify them that we were leaving and had not been able to pay for the month. They would not prorate the rent or give us gate access because we were a behind for the month. The employee would not give us access unles we paid the full balance plus late fee. We were forced to pay two storage bills this month. Which we could not afford in order for us to move out of our unit.
October 20, 2023
Google Public Storage Darik ICM
Diana was very professional and made the process for getting storage unit easy and efficient. She answered all of our questions.
September 30, 2023
Google Public Storage MaryLee Alford
Diana is the sweetest, most helpful person! This place is large with lots of storage options, including RVs. The Security is like Fort Knox. It’s a very clean, well kempt property.
September 30, 2023
Google Public Storage Janene Walton
Diana was so very helpful! Much appreciated!
September 23, 2023
Google Public Storage Mushunne Williams
I want to take this time out to thank Reggie, one of your public storage associates. He went above and beyond to help me find the perfect space for my Semi truck. Also, he was very knowledgeable in explaining all of the details about the services along with the understanding of the contract portion. Reggie also advise and helped me with the public storage app which is very nice to have thanks.
September 16, 2023
Google Public Storage John DRENDALL
September 9, 2023
Google Public Storage Todd Dillender
We had a great experience with Public Storage in Keller. Diana was a big help in finding us exactly what we needed for our move. The process was quick and simple. Thanks for looking out for us.
September 9, 2023
Google Public Storage Eric Chua
August 25, 2023
Google Public Storage Melody Cooley
Prompt, detailed service! Positive attitudes and easy to work with Diana and Carli!
August 25, 2023
Google Public Storage Vivian Collier
I love the attitude of all the employees they was very helpful funny and patient. Awesome carli, regge, and Dana or simply amazing fast and helpful
August 25, 2023
Google Public Storage Jared Lascano
Carli and Diana were great! Helpful and very knowledgeable about the property.
August 23, 2023
Google Public Storage Jeff Chung
Awesome customer service provide and made it so easy for me to transfer unit. Reggie was extremely helpful and took care of everything for me. Great service by the team!
August 16, 2023
Google Public Storage Lucy Dossett
wonderful young man very helpful and efficient
August 14, 2023
Google Public Storage Kevin Wright
Showed me options, selected space and completed paperwork with professionalism. Appreciate the effort on speed of sign up. Now we will experience using and update on that later but expecting same good experiences.
August 8, 2023
Google Public Storage Dorian Patton
Reggie was outstanding!!! He was very professional and helpful. He really took great care of me!!!
July 29, 2023
Google Public Storage Dipen Shrestha
Reggie - my man had the patience of the lifetime. I have a trailer which I do not know how to back up and he helped me a bunch.
July 24, 2023
Google Public Storage Ian McCloud
Ms. Amanda was really good at helping me out with the accusations of 1 more space for me to rent here at Public Storage, thank you very much for all your help Ms. Amanda
July 22, 2023
Google Public Storage Mark Shaw
Amanda was awesome! Hot day and still showed us lots of options!! Thank you!
July 22, 2023
Google Public Storage Derek Knight
Amanda did great helping me find a spot and one that got in my budget.
July 14, 2023
Google Public Storage Debbie Wellendorf
Great service from Amanda
July 11, 2023
Google Public Storage J.Leonard Roofing
Awesome service and great secure storage facility
July 7, 2023
Google Public Storage e ami
Diana and Reggie are outstanding
July 7, 2023
Google Public Storage C T
Reggie did a great job helping me rent a new space!
June 30, 2023
Google Public Storage Leann Woods
June 28, 2023
Google Public Storage Terrie Fischer
Very helpful and friendly staff. Went above and beyond to help.
June 23, 2023
Google Public Storage Samir Patel
Reggie is great
June 20, 2023
Google Public Storage joann stone
Amanda is so wonderful she showed me the property the beautiful pond she has a very outgoing personality and she's very very helpful I highly recommend this property. And I give Amanda a 5 star because she has she has just a very very good professional and wonderful personality.
June 20, 2023
Google Public Storage Winston Okole
Hi, Amanda did a good job helping me get a storage unit today. She was able to get me the discount and was very helping me all the way through. Please ask for Amanda when ever you come to Public Storage. Winston
June 19, 2023
Google Public Storage Jonathan McElroy
Amanda was very supportive and answered every question I had 10/10 service
June 13, 2023
Google Public Storage mbrown9499
Great customer service!
June 11, 2023
Google Public Storage Jamie Stierwalt
Amanda and Diana were amazing! We have moved a couple of times for personal choice and they have exceptional customer service and compassion for the circumstances!!! Thank you both so much!!!
June 8, 2023
Google Public Storage James Kramer
Reggie and Diana were very helpful. Needed a bigger space and they handled the move well.
June 3, 2023
Google Public Storage John Ascaridis
Normally I don't bother writing reviews but I must make an exception this time. The efforts that Diana made for us to find the right storage unit needs praising. Super friendly, patient, and helpful, she even went the extra mile to request a temporary rate reduction on our older unit to help transition to the new one. She is a true asset to Public Storage and the reason why you will have repeat customers. Thank you very much Diana. The staff at Public Storage on 4874 Keller-Haslet Rd is the best I ever met.
June 2, 2023
Google Public Storage Papito BlessedHands
Amanda was so great!
June 2, 2023
Google Public Storage Jason Kouri
Reggie is awesome! Thanks for great service!
June 1, 2023
Google Public Storage Jennifer Dargis
Reggie is a lifesaver! He gave me the best service I have ever had at a storage facility. Not only did he help me look at all the storage units, but he helped me find a covered parking spot for my car. He is very professional and gives his clients the best service. He wants to make sure you have all the available options and understand everything so that you are satisfied. You have a wonderful employee working here. Cheers!
May 31, 2023
Google Public Storage Ronald Green
Diana and Reggie were very helpful. They both insure that got the best space for the best price
May 30, 2023
Google Public Storage Abdulrahman Raheem
Amanda was freakin awesome and helpful..
May 30, 2023
Google Public Storage crzapy B
Don't rent unless you want to be trapped inside! Irented two units when it was still under old management. Then, public storage bought it out. Everything has been downhills since then. Management, quality, everything. In the beginning, they jacked up my rent 25%. That was last year. This year, they jacked it up 33%. I was moving out, and the power went out. Someone was trapped inside, and the fire department had to come out. To rescue them. I was unable to move out because of this, and they won't even give me a grace period to move out. Horrible place. Avoid it at ALL COSTS!
May 27, 2023
Google Public Storage Quinn Animation Academy
Reggie is awesome! Super helpful.
May 23, 2023
Google Public Storage Richard Noon
Wonderful service from Amanda!!
May 21, 2023
Google Public Storage Thi Dao
Amanda she very nice and very helpful thank .
May 20, 2023
Google Public Storage Yolanda Pack
Public Storage Staff at this location are great. Reggie helped me get a unit and showed me the property. He was very knowledgeable and friendly explaining the terms of the process for getting the unit. he went above and beyond to help. Amanda was also very helpful.
May 18, 2023
Google Public Storage Angelica Moreno
Love this storage place, Reggie was amazing, he was very helpful, great service. He took his time to look for the perfect unit for me.
May 16, 2023
Google Public Storage Miles
Amanda was very patient and friendly. She showed me a few parking spaces and made until I found the perfect one for my travel trailer. Everyone is very nice and knowledgeable here. She made sure I got a good deal.
May 15, 2023
Google Public Storage Jim Ross
Amanda found me a great space at a reasonable price.
May 15, 2023
Google Public Storage Ann Renk
After stating my concerns about the rent increase public storage rolled it back for the next 3 months. Thank you for contacting me and helping me out.
May 14, 2023
Google Public Storage Craig Corato
Amanda, Diana and Reggie were great! They made it so easy.
May 12, 2023
Google Public Storage Ronnie White
Reggie and Amanda were so great. They both are so sweet and helpful. They made this experience a breeze. I highly recommend doing business here.
May 2, 2023
Google Public Storage Todd Davenport
May 2, 2023
Google Public Storage Adam Rasmussen
April 22, 2023
Google Public Storage Taiya Speed
AMANDA was the best! She called and confirmed with me and made sure she would be in the office when I arrived from Phoenix AZ. She showed me around the storage complex and made sure I was comfortable navigating my uhaul trailer through. I have worked in customer service and my experience with Amanda was top notch.
April 22, 2023
Google Public Storage Dawn Beck
Reggie and Amanda provided expert assistance in the selection of the right unit for us. They did not try to oversell us. Dawn
April 12, 2023
Google Public Storage happyhealthguy1
Diana knows me and is always super great when I come in. When my auto pay card expired and the app didn’t update it. She took care of me like a rockstar!
April 8, 2023
Google Public Storage nes nes
Amanda was great. She was very patient and helped us work through a problem with the reservation system that almost caused us to cancel. She's very personable and has great customer service.
April 7, 2023
Google Public Storage abbie ellis
Amanda was great! Very nice and accommodating.
April 7, 2023
Google Public Storage Brenda Clarida
Reggie listened to our needs and showed us a few options. He is very polite and personable. He even told us which way would be the best price. The facility is clean and seems to be very secure. Thanks Reggie!
April 4, 2023
Google Public Storage Chad Harris
Wonderful staff super helpful and super clean property
April 4, 2023
Google Public Storage Megan Fifer
Great place! Great people!
April 3, 2023
Google Public Storage tiffani rasmussen
Amanda was so incredibly helpful! I walked in and was greeted and showed around. So quick and friendly!
March 27, 2023
Google Public Storage Giovanna Chaim
Ashlyn and Amanda were extremely helpful and sweet to us! They made the storage experience very easy and quick. Would come back!
March 15, 2023
Google Public Storage Rashah Freeman
Diana is the best!! got me set up with no problem these office is the best
March 11, 2023
Google Public Storage Edward Walsh
I already had an uncovered space for about 4 years. On my way home from the lake with my boat. I called ahead and was able to switch from an uncovered space to to a covered space. Aaliyah and Ashley were very helpful and friendly. Aaliyah even took me to see the covered spaces currently available and even helped me to back my boat into the space I chose. The transaction was seamless and completed in a timely manner so I could continue enjoying the rest of my Saturday with my family. Great job ladies! - Edward
February 21, 2023
Google Public Storage James Legate
February 19, 2023
Google Public Storage Kimberly Sawler
Ashlyn and Aaliyah were great!
February 18, 2023
Google Public Storage Dion
The ladies I worked with were very helpful, Aaliyah and Diana. Thank you!!
January 28, 2023
Google Public Storage Wade Harkins
I find this storage facility to be the best in Texas, with an exceptional professionalism and passion to people they encounter. I will recommend all my friends and colleagues to this facility,
January 23, 2023
Google Public Storage Zachary Harding
Great service. Highly recommend
January 19, 2023
Google Public Storage The Lyric
I cannot rave enough about the personnel at this location. Diana has been the most helpful and so thorough with each reservation we have secured at her location. She definitely goes above and beyond to make sure move-in day is as seamless as possible! Huge Kudos to Diana from The Lyric at Keller Center Stage Team!!
January 18, 2023
Google Public Storage Paula Snider
Excellent friendly service by Diane. She knows her stuff!
January 14, 2023
Google Public Storage Roy Feliciano
The helpful staff at the Keller Haslet Public Storage made a tough situation much easier with their guidance and support. Heavily recommend!
January 8, 2023
Google Public Storage Robert Preston
Aaliyah great help, went above and beyond to help us out
January 8, 2023
Google Public Storage Kirsten Mead
We have had a wonderful experience with this Public Storage location the last few years. Aaliyah and Diana were very kind and helpful. We have a unique situation living overseas and trying to figure out the best way to move our goods currently in storage to the East coast. They listened and were very accommodating with the options we have to make this move possible.
January 7, 2023
Google Public Storage Marilee Warnick
Diana was amazing! She helped us through a difficult situation after we had to leave a facility for remodeling. Thanks Diana!
January 7, 2023
Google Public Storage Andrew Bailey
Diana was extremely helpful! Definitely ask for her.
December 31, 2022
Google Public Storage Kristi McFadden
Diana was amazing & helped get me in the perfect location for my stuff. Her personality and attention to detail is fantastic! Thank you for having such a wonderful person to work with!!
December 17, 2022
Google Public Storage Victoria-Rose Watson
They deserve to throw a pie in someones face. Excellent customer service from Lia and Diane.
December 17, 2022
Google Public Storage Josh Watson
Very kind and helpful
December 11, 2022
Google Public Storage Alisha Delanjian
Aaliyah was super thorough and helpful. Made the process super easy!
December 8, 2022
Google Public Storage Heather Leonforte
November 27, 2022
Google Public Storage Kevin G.
November 19, 2022
Google Public Storage Benjamin Ford
Great customer service and very informative. Awesome experience! We found the perfect spot.
November 14, 2022
Google Public Storage Jessica Key
Always have a good experience with Public Storage. Ashlyn went above and beyond to get me the best unit at the best price. Her and Diana always greet me with a friendly smile and are just a joy! 😊 Highly recommend
November 1, 2022
Google Public Storage Dustin Mills
Doors were locked even though they are suppose to be open. They don't answer the phones and don't return messages. Horrible service and waste of time.
October 30, 2022
Google Public Storage CHANDA MCNEAL
Excellent customer service! Thank you, Diana!!
October 28, 2022
Google Public Storage Adam White
STAY AWAY AT ALL COSTS I moved in August 24th. The unit I was told would fit my belongings didn't come close. They only do the $1 move in special on your first unit. So I believe I paid around $160 on August 24th. That was my $1 move in for a month and 2nd 10x10 cost. I started getting messages about late payment at the beginning of September... it had been 1 week. I got a call and explained I just moved in, the lady on the phone said I see that, there must be an error. Fast forward two weeks they're hitting me with late charges non stop. I ask for a manager to review the calls and contact me. Crickets. Finally get a manager on the phone, she tells me I have to be there in person to correct the issue. I'm handicapped and had both my feet broken, ankles broken, hip and back broken. I tell her I'm flying in, in 2 days and will pay her a visit. That's today. It's pouring rain and my flight was delayed. But I just landed. She called to tell me she cut my locks. I would cut one of my hands off before I ever dealt with these thieves. I just said "there was obviously miscommunication, and I'd just like the late fees removed" crickets. I was told i did my reservations online... both were on the phone. I'm a disabled veteran and I've never seen any treatment like this. STAY AWAY FROM HERE
October 23, 2022
Google Public Storage Doug Burnett
Customer Service: I just signed up for a covered parking space. Ashlyn was so helpful and great to work with. She explained the access hours and all other conditions very well, which seem reasonable to ensure all space users have a safe place to store their items. I look forward to using this space to meet my storage needs.
October 9, 2022
Google Public Storage SYED ANAS
October 9, 2022
Google Public Storage Dorcas Ingram
Ashley was amazing my unit was to small and she immediately assisted in getting the right size unit. Thank you so much.
October 4, 2022
Google Public Storage Carl Abram
September 29, 2022
Google Public Storage Dixi Kinchen
Diana was so helpful & listened to our needs! She was so friendly!
September 28, 2022
Google Public Storage Darlene Fenceroy
September 26, 2022
Google Public Storage Con S
Joseph was awesome and worked very easily. Made sure everything was explained easily.
September 24, 2022
Google Public Storage martie mcwatters
Diana was very helpful she help me to do my reservation online she was very personable friendly outgoing All that you could ever ask for thank you so much for employees like her stay in the middle
September 18, 2022
Google Public Storage Amy Martinez
September 15, 2022
Google Public Storage Angi Bartley
I rented my 5x10 space to store items for my business. Ashlyn was so nice and found me a bigger space 10x10 for less money a month. I was so happy it was exactly what I wanted. It was in a climate controlled building on the second floor. Ashlyn listened to my needs as customer. This doesn't happen often in today's world. I'm a very happy customer thanks to a great employee Ashlyn and super impressed with Public Storage..
September 9, 2022
Google Public Storage Andrea Colella
Public storage has been a second home on and off for the past 10 years. A huge thanks to Diana, Ashly and Joseph for their great care.
September 4, 2022
Google Public Storage Limitless Lang
This place is great, Diana was a pleasure to work with and really helped me and my fiancé in getting the unit we needed!
August 25, 2022
Google Public Storage Joe Riley
Diana was awesome. What an asset to the company. That woman needs a raise!!!!!!! 10 million stars
August 24, 2022
Google Public Storage Christopher Mitchell
Diana is so great and accommodating with me needs.
August 24, 2022
Google Public Storage Todd Williams
Great service
August 22, 2022
Google Public Storage Gene Aure
Diane is awesome! Helped me find a great spot for my RV and went above and beyond my expectations.
August 16, 2022
Google Public Storage Stefhia Horton
Diane and Lashonda are wonderful....process was quick and smooth👍🏾
August 13, 2022
Google Public Storage Jamie Stierwalt
Thank you for the great customer service!!
August 2, 2022
Google Public Storage Matt Jones
GM Diana and stuff are unbelievably courteous and helpful!
August 1, 2022
Google Public Storage Lance Vinson
Thank you so much to ** Diana and LaShonda at 4874 Keller Hicks Road location!
July 30, 2022
Google Public Storage Earl Howard
Massive complex covered parking uncovered parking climate control you name it they have it nice service as well.
July 21, 2022
Google Public Storage Shaun Barnes
Lashanda was very helpful and showed me options to meet my needs.
July 18, 2022
Google Public Storage Ryan Mendenhall
I paid 185 a month for a 15X25 climate controlled until I could fit my old truck and all of our stuff in for years. Downsized when it changed to Public and my bill has increased to 160 for 10x10. Absolute joke. Overpriced. Nonstop increases in the bill. Moving my stuff out as soon as I’m home. Crooks.
July 2, 2022
Google Public Storage Mark L
I’ve been with All Storage for 9 years. Now that it’s changed to Public Storage it’s the worst. They changed the hours from 11PM to close at 9:00 PM. If you’re not out by 9, you’ll get a nasty text message at 7:30 the next morning. This doesn’t work for me to get my boat back before 9 pm. So I moved to a better storage place in Haslet. We notified Public Storage about the move but they have not cancelled the auto pay and are continuing to bill me. It’s nothing but a run around now with the automated system. The staff treat us like we’re nothing but a nuisance to have to deal with. I’ve taken my business elsewhere after 9 years at the same location. Buyer beware. There are better places with staff that will treat you like they appreciate your business.
June 24, 2022
Google Public Storage Danielle Barker
Diana was very helpful! I lost the keys to the lock on my unit and she helped me get the lock off, saving me a ton of money on a locksmith!
June 18, 2022
Google Public Storage Captain Midnight
Things have taken quite a turn for the worse since All Storage was acquired by Public Storage. Nothing against the lone person that's on the staff at the Keller-Haslet location, and I'm not sure if she's still there anymore. All calls for service or billing questions go through automated attendants and then dump you to voicemail. After receiving strange additional charges on my credit card with no explanation as to what they were for, I've spent days trying to reach someone to help me understand what I was billed for in addition to the unit monthly payments (I rent several units at this location). Nobody has returned my calls, and nobody is available at the office during business. Update: Office remodel is complete, and the office was staffed when I visited this Saturday. The new manager under glass was helpful and courteous. I inquired about the process of closing out all of my storage units after all three went up 30%.
June 17, 2022
Google Public Storage Kumar Chajed
Diana has been very helpful with the whole process and was very patient with taking us to different storages to show us what they look like
June 11, 2022
Google Public Storage Aaron Reeder
Came here in a tow truck to get a customer unstuck and the employee refused to let me out since I didn't have the gate code. Very unprofessional.
May 30, 2022
Google Public Storage Lisa Blakeman
Diana was so helpful! It’s also so convenient and everyone’s friendly and accommodating.
May 26, 2022
Google Public Storage Dave Macklin
May 22, 2022
Google Public Storage Evie Breckenridge
May 16, 2022
Google Public Storage tiffany balderas
May 13, 2022
Google Public Storage Byron Richards
..haven't had any problems yet.keep up the good work P.S!
May 7, 2022
Google Public Storage Glad Inzunza
Diana was awesome. Really great customer service. Highly recommend public storage of Keller-Haslet.
May 6, 2022
Google Public Storage Suchitra Reddy
May 5, 2022
Google Public Storage Angel Menéndez
May 2, 2022
Google Public Storage tim bates
April 23, 2022
Google Public Storage DA MACHINE
April 1, 2022
Google Public Storage Hannah Tovias
Becky had great customer service and got us a good deal on our units!
March 23, 2022
Google Public Storage Brendan M
All storage was sold to public storage and storage fees are now due on the first of the month... which is why they're able to auction off storage units instead of having a place to store your stuff. Public storage makes more money from selling your storage than offering a reasonable date for storage fees. Would be better if they offered a 15th day of the month for fees to be due. Everything is high right now and storage fees being due on the first of the month is ridiculous! Most bills like power and mortgage are due on the first... so people are more likely to pay those bills rather than paying storage fees. Public Storage is a scam to steal your stuff and auction off your belongings and re-rent the storage spot and do the same to someone else. TAKE YOUR STUFF TO ANY OTHER COMPANY THAT ALLOWS YOU TO PAY ON ANY OTHER DAY THAN WHEN MOST BILLS ARE DUE!!!
February 17, 2022
Google Public Storage Cody Courtney
This place was great as All Storage - absolutely awful as Public Storage. They changed the codes for entry/exit, didn't tell anyone, and when I asked the front desk attendant for help she acted like it was the biggest problem for her to explain the new codes. Horrible attitude. Canceled my unit on the spot and wont be back.