Public Storage Self-Storage Units at 625 Stella St, Fort Worth, TX

Brain gave me great service!!

Great Help, great service, cheap prices!! Awesome management

Hats off to Bryant for helping me get this task off my plate!! I really appreciate you Bryant!!

Very nice and professional!

Bryant was super helpful and very professional with helping us get signed up. Answered all our questions and made the process easy.

Professional fast friendly service. Great options! Moved in for a dollar, plus administration fees. First month was only$30 for a 10 X 10.

Bryant was super helpful and quick to get us in the right storage for the furniture we had to store.

Wow, Bryant and his crew there made this a seamless process and were most informative about the layout and access to the secure building above and beyond for customer service !

The customer representative were very helpful he took the time to find me the rite size storage by taking me to actually see a few so I could get the rite size and answer all my questions

Well, I was at cube smart just down the road. A newer facility that had pretty decent renters at a price that was $20 cheaper and the staff continually monitored the camera's. They really cared about the safety of the property and it showed. I thought they were over bearing and Public Storage was closer so I figured I'd pay the $20 more for convenience. Well I got a lot more than that. Let me tell you what I got. I started my move in and just like the other place, I was on the third floor. Well this time it was a little different it seems there were a couple of tenants that like hanging out in their storage unit I would actually have to walk clear around go to the next aisle and come back around from behind because he had his stuff scattered out in front of his storage unit. It appeared there were a couple of campers on my aisle. I let it go. I feel badly for people trying to hang on to what little they have and not being able to have a roof over their head. I'd still prefer them to abide by policy though. I'd be lying if I said I was comfortable with that situation. Then the unthinkable happens. Both of my locks are cut and my belongings get stolen. You know the camera footage they have? You don't get to see it. Make sure you have an itemized list or goodd luck remembering what you had and what had been stolen. They make you pay for insurance, but they don't help you remember what you had in there. Blur the image of the theif. I'm not after him. I do want full compensation for my belongings though. I moved out. $100 a month for storage on the aisle the front desk refer to as, "skid row". No sh#T! Too pricey to have your belongings taken from you and then the staff can't help you with the camera footage. It's taken me a long time before I file the report, because I almost did it without listing an item that was $350. I just know I'm forgetting something else. Well, I'm out of there. Not looking back. What an awful experience. Beverly hills storage prices for skid row. Who do you think you are?

Bryant was amazing and super helpful! Very friendly and worked hard to help me get situated!

Bryant treated us very well! Thanks for the help.

Bryant was fabulous! Was a pleasure working with him!

Mr. Bryant was great! Helped me with everything I needed. Definitely enjoyed the good service.

I had a great experience with Bryant!! When I couldn’t access another unit and had to drive to this location, Bryant took control to make me feel at ease and gave me several options to resolve everything. I let him know this location would actually work perfectly and I was exhausted from driving. He then made efforts to find me the best unit on his premises that would work for my needs. No pressure sales and I LOVE my unit! It’s easy to access and convenient. This made my day! Ask for him if you come to this location

In the 2 years I've been here, the rental rate has gone up at least 5 times. Now a simple little unit is almost $100 more than when I first rented from them. It's insane because the building keeps getting worse and the cost keeps going up. I would recommend avoiding them unless you're looking for a place to burn money.

I am so pleased with my experience here! As a college student, I was nervous about having to move out and find where to store my stuff. I could not be more happy with my decision to use Public Storage on Stella St. Justin was so helpful in answering all of my questions. I didn’t realize that I had locked my unit incorrectly. I had already left, but Justin not only gave me a call letting me know it was locked incorrectly, he explained how to properly lock it, and even followed up with me on my next visit. I’m so appreciative and know that my stuff is in good hands. I will definitely be using this location again in the future!

Don't have anything to say.

Very helpful very professional

Bryant was super helpful and friendly in taking care of us when we needed a storage unit after moving! He answered all our questions and made sure all of our questions were answered and needs were met!

Justin at Stella location was professional very helpful when I needed it. Good customer service can be hard to find. He was great. Need more like him. Respectfully, Eddie Clark. Ft. Worth Texas, y'all. 😎

Nice and clean, friendly service, would appreciate more carts though!

Justin’s customer service is unmatched! Highly recommend coming here. Using public storage was easy from beginning to end! Will be using this location if ever needed again in the future!

Great place to store your things I have been using for over a year and the staff is always so nice and helpful!

Heaven and Justin were fantastic!

Very clean, and neat. Had no worries storing my stuff or unloading by myself as a woman. Also had wonderful customer service! I came right at close and they still let me use a cart even though they had to stay later.

I Rented a unit here yesterday and litterally the lady was half fast with everything worst experience Ive ever had !!!

Justin is amazing!!

Justin is amazing and very helpful. Assisted with needs and making the entire process and transaction smooth. I would highly recommend this public storage location over any others. Thanks again Justin for your help yesterday. ~ Lisa

Very helpful staff and very secure!!! Highly recommend!!

Great service and follow up! Made sure I was taken care of!

I appreciate the professional management at this facility. It's clean and feels secure.

The whole staff here have been so friendly and helpful. Specifically Justin and Jen. They always help with any questions I've had, and little specific things like if I needed a door open for the movers to drop off things to my storage unit, etc. I used to think of a storage building and staff being a place where they will just do the absolute bare minimum, with as little service as possible. Public Storage (specifically the one here at 625 Stella Street) have really went above and beyond. I'd recommend you choosing this location, if you're wanting to store your things. It's a clean spot, with a friendly staff, and secure, air conditioned storage for a fair price. What more could you ask for. Thanks again, Justin and Jen. You both are great.

Justin is awesome. Great service

Justin was great and helpful throughout the entire experience

Justin was amazing and helped me out with a lot & was nice and understanding if I ever need a storage place again I will make sure to come back to this location.

Justin was helpful and kind. So glad I came here. 👍👍😁

Using this public storage has by far been the best experience that I've had with any storage facility that I've used in the past! Getting in was very easy gave me a great deal on my move-in as well as making my move out super easy. I came across a payment issue after move out and I came into office and Justin was working he was more than happy to help he was very understanding with the situation and showed he truly cared. He worked his magic and got the Issue resolved in less than 5 minutes. Thanks to Justin if I am ever in need of a storage facility I will return to this location he showed me that I can trust not only the company but him as well! If I could leave 10 stars for Justin alone I would 😊

I have never been treated with so much respect I recommend Public storage 100% Great experience.

First off I would like to say that it was a pleasure working with Justin. He is very knowledgeable and skillful, and to be on top of things. The establishment made me feel very safe from its security also cleanliness made you feel welcome. Again, thank you Justin you were a great person to work with..

Justin is the best and is helpful when dealing with the storage unit from afar.

When utilizing a storage unit from across the country it is always so nice to have a friendly person to speak with about any concerns or logistics that can come up. Justin is always very helpful and professional and I love his Texan drawl!

Really helpful staff today. Great customer service and the gentleman at the front desk let us use his own personal cart since the other one was checked out. Wish there were more carts to check out. We have a great spacious room for an affordable monthly price.

Great support and friendly service for Daisy and Justin!

Justin is great! I have had a great experience with Public Storage. To bad you don’t have 6+ stars!

We have a unit at the Brentwood Stair location that is now a kiosk location and has many issues. This location on Stella St is manned and I have been working with Justin to move. I would have preferred to "transfer" to this location, but Public Storage doesn't seem to know how to do that so we had to reserve a new unit and start from scratch. Justin has answered all of my questions and is helping to make this a seamless move considering the issues we have had over the last year at our current location. Fingers crossed that all continues smoothly.

Excellent staff!! Very helpful and friendly.

Justin was phenomenal in helping me get set up. Also let me know the next day that I did my lock wrong. Can’t go wrong with this location, secure, friendly and well-managed.

Justin the property manager was very professional and made the transaction very smooth and easy. Thank you Justin.

I HAD A VERY GREAT EXPERIENCE FROM BRYANT!

I would like to commend your Stella St location! I came in with a few questions and Justin was immensely helpful. He is an unstoppable force in customer service. I will definitely be back!

Great management the gentleman who helped me after hours was very polite. Either Jim or James made my day very pleasant.

Very organized and kind staff. Justin was eager to assist me getting set up, and was incredibly professional and knowledgeable.

The property manager Justin is helpful and professional.

I’m an artist/designer and they have done a wonderful job of protecting my work. Justin keeps the building clean. Highly recommended.

I made a reservation yesterday, came into day was in and out of the rental office within 10 minutes. Justin made sure I had everything I needed and explained how everything works. 5/5 stars!

Justin and Daisy are amazing, their customer service is amazing!

Very kind and friendly staff.

Y’all just gained you a life-long costumer of Public Storage at 625 Stella St, Fort Worth, TX 76104 location. In the past two months in needing to speak to your representative by the name of Justin. He has been the most helpful, knowledgeable, professional, pleasant and most importantly very patient in addressing my families needs. We very much appreciate his costumer service and no pressure tactics. He makes my already stressful situations greatly more tolerable. His suggestions and incredible skills in logistics & logic have helped turn my situation from logistical nightmare to a painless transition from A to B. Saving me absorbent amounts of time & money. I have no issue in telling everyone & anyone with storage needs to contact Justin over at Public Storage on Stella St. He is the man to see. Absolute 5 star service & 5 star Employee. Thank You again Justin God Bless.

I’ve had a very positive experience with this storage unit compared to my previous one! The communication was excellent, and Justin helped me with any questions I had. He helped make our experience worthwhile.

Justin was not only incredibly helpful but also thorough in making sure my things were taken care of and safe. Cannot recommend enough.

Yes I would like to do a review on Stella Street and I had an inquiry with Justin this morning and he was very helpful

This location has shown a massive improvement since Justin has taken over. Customer service is top notch and he shows great compassion towards his customers. Highly recommended to rent a space at this location.

Worked with Justin and it could not have been a better experience. He was VERY professional and incredible to work with. I was happy to work with him!

The staff they have atm are really rocking it with customer service! Very thorough and professional. Great job!

Very helpful staff! Justin was excellent and helped with every request. Great place to store!

This location has changed so much from my last visit. Justin is good to work with and very knowledgeable. Great experience.

Definitely recommend! Justin helped me out and made sure everything went smooth! Thanks Justin!!

So there was a issue that a employee who no longer works there didn't and couldn't fix apparently for almost a month. I go in an talk to Katlyn and she was amazing and was wondering making sure I was taken care of and the issue to be finally resolved and she did with thin a a hour at the most she calls me and gives me the best news that the issue was fix and that they even did something amazing for the troubles I went through. She cared and she did what she said and took care of it fast. I she was great! And

Incredibly helpful staff! I went to the front desk with a small issue with my unit and Justin got it resolved for me immediately. He was incredibly friendly and engaging the whole time and worked with urgency, I can’t express my appreciation enough!

Justin and Daisey were amazing. I had a ton of questions and needed a lot of help. They were professional, patient, respectful and kind. They worked together as a team and went above and beyond to help me. The facility was clean and welcoming. They are my storage go-to from here on out!

This is a terrible location. I ordered a unit online and when I got there my unit was locked with a real lock with no access I was there during business hours and no one was in the office and no one answers the phone or calls you back I’ve had a unit with no access that I’ve paid for for days now and have yet to hear from management and when I was there, there was another customer who had been trying to contact management for 3 days at that point so obviously this is a repetitive problem.I would give zero stars if I could. I definitely recommend the new blue mound location the management there is extremely helpful.

Someone stealing other people storage and is the workers because they have access to the lock they give you mean they have copy of the key we already transfer our stuff to a different storage and I won't recommend having your stuff in this storage we left because we got rebbed but if you want to have your stuff here I recommend using your own lock not there lock and used two lock to be safe

Great service

trashy atmosphere most of the time when I go visit my storage. Then you have Hanna who likes to harass me for stupidity when I'm there. (If you have a full storage and you're trying to pull things out how can you not help not put things in the hallway this is what Hannah was harassing me about. Then she had the nerve to talk s*** when I told her I was going to report her for harassing me. LOL so funny but she's a manager what a joke.

Friendly staff and secure clean environment !!!

They won't/ don't answer the phone!!!

My unit got broken into. The lady here profiled me and said acted like I was breaking into the units when I reported to her that my unit has been broken into she didn't even call my wife and tell her that her unit was broken into because she was too busy on her telephone when I got there and I had to go up there and and walk the area to find out that my own unit was broken into so she's not clearly doing her job someone needs to fix this because it's ridiculous I'm to the stage of where I want to sue her because she has profiled me and I'm a black man my wife's a white lady it's it's the crazy the lady that profiled me is a black lady 625 Stella Street the people with profile you

This place have communication issue , they will charge u 20 dollar fee if u wana pay over the phone , 10 dollar with automated system, rent due on 1st they u send u bill middle of month , with late fee, I recorded the conversation complete rip off, they think 20 dollars is pocket change, 0 star

It's modern!!! There's apps. Look out world!!! Here comes p.s.

Friendly staff and clean.

The young lady at the desk was very nice she seen that I was standing with my cane and she made sure that I had a chair to sit in.she had a good sprit about her. Thanks

Nice facility. Bad part of town. If you need a cart to use to move your stuff around you need to go before the office closes because they lock them up when the office is closed.

I regret renting from this location. It's difficult to get to from the freeway. Also, every time I have come there was always a reason I couldn't use the equipment that us supposed to be included in the rental of the units. They leave at random times so you can't use the equipment and then they close up so early. This is just a big regret on my end.

I am currently on a deployment, while I went through each document with them and was told there would not be a price adjustment and continuously asked during the process and told "nope, you will not have an increase" I still ended up seeing one. I have tried since the month of May when I received the increase to contact the office during operation hours and have had no response. Email might as well not exist since there has been no response. Contacting the customer support line to have them transfer to a number that goes straight to voice-mail. It is sad that I am having to depend on other people since I am not in the state to deal with this and go to an empty office. Hopefully this will cause a response, since one has no been had by other means.

10/10 recommended! Hannah helped us out with everything. So nice. Clean facility. She was patient. She was a darling

very bad service too slow and closes the office during service hours

For storage it's fine. For navigating the building, it's nuts. It is just a behemoth of a place, so getting around is hard and takes a while

Daisy was professional and courteous. Facility safe and clean. A

I believe her name was Tiffany but she was very helpful and made my move less stressful

Ms. Tiffany was a sweetheart.. she went above and beyond to help my mother!! Im so happy to have came to this location 🥰🥰

I once gave this location a 5 star but the price jump is ridiculous. Started out at 89.00 within 1 year at 148.00. They claim the property taxes are driving up cost. Smh. I believe the shareholders bonuses are driving up cost. Looking around for a more affordable unit.

This is one of the worse business ever. I’ve rented a unit from this place for 3 years and it seems like throughout the year it get worse. I have to say that since I’ve been there I have ask to speak to the manager and never have I heard from her. They go up on your lease and never tell you. Until you go and pay they hit you with it. They don’t have dolly’s for you to move your stuff. They locked your storage a week after your rent is due they cut locks on the 21st and they auction your stuff even if you call to tell them you are late because of an emergency they don’t care. And you never find anybody in the office. This is so unprofessional they don’t go by what they say and there no one to talk to. I hope all public storage aren’t like that but this one definitely don’t deserve to run a business. FYI they switch employees every month. That tells you.

Nevada was very friendly and so helpful!

Mis Nevada got me in and out quick

We are please to have Mrs Nevada at this location on Stella Street. She is very nice and polite and have my paper work pull up when l walk through the door

I just rented my second unit at this property. Nevada made my entire experience a breeze. She was knowledgeable, efficient and expedient. I especially appreciated her wonderful attitude. She gave top notch customer service.

I wanted to thank Nevada for her help locating a 5x5 unit for my TCU daughters belongings. After a mishap at another location she was able to find us a 5x5 unit not to far from campus. I really appreciated her help since we aren’t from the area. Nevada will help you if you need it!

First off, I would like to say that Miss Nevada, the property manager, is 5 star customer service. Both elevators went down today while I was moving in to my 4th floor unit and she was very apologetic and helped me upload my moving company receipt so I could make a case to corporate to be reimbursed for the extra time I was charged for my moving company taking longer due to the broken elevators. She was very understanding and helpful.

Ms. Nevada at this location was a pleasure to work with.

Ms. Navada , the manager at this location, provided us an atmosphere of courtesy and professionalism. My wife and I (Phyllis Jones-Thompson & William (Bill) Thompson appreciate her excellent spirit and personality.

Nevada is always helpful and professional!! Her personality is awesome and friendly. She made sure everything was explain and we had no questions during or after our transaction. We appreciate her

Clean friendly and safe.

These folks really go the extra mile to make sure your locker remains safe. Nevada and David noticed that I left my unit unlocked on one of their patrols and notified me promptly so I could come by and lock it. Thanks guys!

Nevada was very helpful and was very protectful of the storage units! She’s doing an amazing job!

Im so glad ms. Nevada was here to help us shes all was helping ive been here a year now

I would like to say that I'm grateful with Public Storage because I showed up after the time I was supposed to be there & they were about to close for the evening but some sweet Women (Linda & Nevada)were able to assist me & got me a Great Deal! Thanks to Linda & Nevada! Y'all turned my bad day into a Great One!!! Love Amazon guy

After reading so many good reviews on Ms. Nevada, I wanted to meet her myself. Went in to make a payment, asked who was she and was she there? She looked up from the desk and said, I'm her! She gave a pleasant smile, and took care of my payment! It was nice meeting the person I'd read so many good reviews about!

I was having a difficult time and the property manager Ms Nevada at the Stella street location make it a great experience every time since. You are awesome. This will always be my choice in storage facilities. Thank you over and over

Ms Nevada was very helpful and solved my problem very fast…and very friendly

I wanted to say that the manager at this location, Nevada is absolutely amazing. She went above and beyond her job title. She has a heart of gold and a beautiful soul. I highly recommend using this location for your storage needs. Nevada is more than a manager, she actually cares and that something that can help heal in today’s world.

Ms.Nevada was very helpful in getting me a storage unit answer any questions I had very professional and sweet .

Jeffrey and Dominick were very helpful. Great people!

I have been with the facility for quite a while now and I have no complaints. I'd like to mention Dominick especially as she has very helpful and offered the best customer service here. Thanks girl. Would recommend this location

Dominick was very helpful and understanding. Provided information on how to handle my storage and showed me where I needed to go. Great customer service.

Dominick has been very helpful with my storage needs.Thanks PS

Dominick & Tempestt we’re very helpful in friendly thru out my hole rental process.. thanks gals

Very neat and nice storage. Staff is very friendly.

The staff and management are amazing what they do.

Dominick was awesome she stayed late and helped me get things token care of and was friendly and helpful. Facility and storage unit was clean and tidy

Kayla and Sunny were VERY professional and enlightening. Great experience, great staff, great store!!!

Muy vigilado y sequro

Dominik excelente persona.

Dominique provided great service, and helped us out in a timely manner. 🌟 🌟 🌟 🌟 🌟

Dominick is very helpful, and resourceful!

Awesome facility!

Dominick was very nice and helpful when I came in to make my payment thank you PS!!! Great customer service

Do you have 24hr access to the storage unit

Great facility and very helpful staff. Units very clean and easy to unload and load. Great access to the building.

Nice place clean and accessible, with dollies and carts available for use.

I was personally assisted by Kayla and Tempest who were both professional and extremely helpful... Ms Dominique called to assist me with my e-rental and she was also very courteous. My experience so far has been exceptional at this very clean facility, I am really glad I chose this location to keep my possessions safe and sound.

Dominick is the best worker there super sweet lady!

DOMINICK.....WAS SO HELPFUL THANK UOU SHE IS GREAT

My service rep was Dominique here at Stella Street public storage. And she's been so helpful since I've been coming here. She's always been on point and anytime I needed some help during business hours she was available. You don't see that often anywhere else. Thank you public storage management.

Dominick was very nice and helpful and understanding and helped me get in a storage throughout her being very busy assisting other customers. I will recommend PS to my family and friends!!

Dominique was so help full I got my storage rented THANK YOU.!!

This place is clean and very worth keeping your stuff here because of the climate control

New Public Storage. All climate controlled.

I give it👍🏼👍🏼I'd like to mention 1 thing above many other great qualities they have nd it's the big dollies which btw are free to use as long as its b4 they close. That dollie made my trip allot less stressful! Thanks PS

Kayla was awesome. Quick and efficient. Awesome experience moving in.

Nice clean and brite climate control units.

Thy r real nice,very clean. Good place for storage especially on bad weather days ,rainy ones too,it has a code for u to enter thn a elevator tht goes to tha floor yo unit is on, plus thy let u use dolly or cart to get yo things to yo unit quicker, I would tell people bout it, even though I was with a friend tht was puttin stuff in her storage

Dominick was very helpful today with helping me with my rental today thanks PS I will recommend a friend!!

I think I need to reserve a larger storage room. How do I make the change?

Dominick is a very nice and polite and professional PS employee she helped me try to figure out my storage needs thanks PS I will recommend friends!!

I came in to do some price checking on some units and Dominick was extremely helpful and kind. She assisted in me getting some photos of some possible units. Very nice place with climate control and multiple floors with tools to help transport.

The Stella location in Fort Worth had great customer service! I can't remember her name but the cute, short girl with blazing red hair was very accommodating and most certainly helpful. Super friendly and personable. I don't use their facilities because I don't live near there but would definitely recommend that location. I would even consider using their services simply because of the red head!

Omg this is the best Public Storage ever!!! Dominick was exceptionally helpful and nice. We had a few extra items in storage and she told me where to drop them off. 5 stars all day !!!

good service, real talk! elvis

This place is nice and clean. The staff Mrs. Kayla and Mrs. Dominick were very friendly, helpful and made you fell welcome. I recommend this place.

It was funny, I went to check my storage but couldn't get my lock open. Checked to see if my bill was paid, it wasn't. So I paid my bill then went down stairs to see if I could get in my storage me thinking they changed the lock. I talked with Kayla and told her I couldn't get in, she said I don't know why its your lock on there. So she was nice enough to go up with me. Well got there gave her the key which I thought was the right one but not. She put the right key jn and boom it opens. Thank you so very much Kayla.

Dominick is awsome love her spirit she deserves a raise and Andrea awsome always there to help with when needed keep up the great work wish all PS were like you guys also very clean

Dominick and Andria are both amazing reps at the location located at 625 Stella St. They are courteous professionals and helped to make my storage experience Amazing!!!

Andria and Dominick provided exceptional customer service. Very knowledgeable Warm and welcoming when I entered

Dominik me atendió, muy amable y atenta

It’s my very first time getting a storage unit and miss Dominick helped me thru the whole process she was really helpful and nice !!! The process was super quick didn’t struggle with anything ! I really recommend this place ! If you ever need a storage unit this is the right place to get one ! Miss Dominick will help and guide you with everything ! She is super friendly and nice

Dominick and Tracy was very helpful and nice.. good help..

Dominick was such a blessing to me. She went above and beyond to get me taken care of. Thanks public Storage and Dominick.

Dominick helped us with 20 minutes left til close. Would come back !

Dominick was very nice snd helpful thsnks PS.

Dominick was so helpful. She showed me a unit in the morning when she was busy and even stayed late when I got back after work to get me in my unit!

I ran into Dominick today as she was checking floors. Very courteous staff and clean place.

Thank you Bridgette at Public Storage on Stella St. She gave us great customer service!!!

Great service, awesome employees, especially Bridgette.

Great customer service, Dominick & bridatte are always great to us thanks :)

The best service ever! Dominick helped us tremendously and gave us the best service. Highly recommend! Bridget also helped us. Great team here!! Thank you!

Bridgette is always so awesome! Love storing here!

Bidgett and staff are so help full, polite and understanding of the problems I had I highly recommend this storage facility.

Dominick is a great employee

Bridget was great good customers service

I would just love to say Dominique was very helpful and resourceful when I called and had questions about my unit. I will forever be a loyal customer.

Nice lady Dominick at front very helpful

Dominick was so very kind and thoughtful with helping me 🦋

Dominick was very helpful. I felt she is a GODLY woman

Dominick was very helpful today and professional thanks

Dominic provided ABOVE AND BEYOND customer service

Bridgetown was very helpful and nice and verygood at her job

Bridgette has amazing customer service skills. She was very hands on, and very friendly about renting a storage unit.

Was up there today moving into a storage unit. Tracy was very friendly helpful and professional. Great place for storage

Dominick was very helpful and awesome today thanks Dominick. I know she hasn’t been here long at this location because I would notice someone that is helpful as she is. Thanks Public Storage I will definitely recommend this place to friends and family if I can run into people like her always!!! 5 star service

Both Bridgette and Dominick were so helpful and courteous during my move-in. Moving is a very stressful process and working with them made it easier!

Bridgette was awesome!! She was so helpful!!!!

Bridgette was excellent with great customer service

Bridgette was absolutely incredible, respectful, safe and professional. She was super helpful and insightful when I was in a tight squeeze and needed a storage unit ASAP for a new job. I am so grateful to her and I look forward to seeing her when I come back to fill my storage unit. Thank you so much, public storage!

Dominick was the biggest help with my move today!! Thank you so much girl! If you need storage try this Public Storage location.

Dominick was so helpful today, she went above and beyond. THANK YOU SO MUCH!!!!

Had a wonderful experience with Dominique!!!

Terrible customer service. Worst attitude. I was going to rent and I was scolded for daring to ask.

Bridgette is exceptionally delightful, extremely helpful even with all of her duties and will drop everything to help me. Very professional demeanor and always willing to go the extra mile! She’s also so pleasant and happy.

Bridgette was very helpful and she answers all the questions that I had about the storage unit and she was very friendly

I don’t know who needs to hear this, but I shouldn’t be able to see everyone’s stuff in their units when I drive by. I don’t know who’s bright idea it was to put actual windows there but that is not secure at all.

Bridgette and Tracey were/ are very professional at their jobs and provided excellent customer assistance where needed.

Dakota was very nice and helpful He got us set up so fast and we left very happy.

Highly recommend Bridget, at public storage location on Stella St. in Fort Worth for her friendliness and professionalism 20 stars!!!

Clean place but Im giving 3 stars because the electric doors dont stay open when your trying unload. Everytime you have to enter 8 digits to open the door to get in. If you have stuff in your arms you have to put it all down, enter the code and pick it all up and try to get in before the door closes. This gets real old after a while. Ask about it and they said they can do nothing about it. Will be moving out here soon.

Bridgette was so sweet during the move in process she helped make sure we were happy and taken care of as a business. Great customer service!!

This is an amazing storage facility with an equally amazing team. The location is easy to access from many directions. It was the perfect shared storage space for my family who all had to access it from different parts of the city. I recommend them completely. 5 stars all the way!

👍👍

Bridgette and Tracy were awesome! I highly recommend!

Bridget was sooooo great!!! She made our move out so easy and painless!! Very recommended!!

This location is new so it is incredibly clean. I had an easy rental experience because I was able to do the eRental which was great because it allowed me to move right in an bypass the front desk.

I had a fantastic time, Dakota was very helpful and took his time explaining everything. And his Customer Service was amazing, I will be coming back and telling more people about it.... love the great Customer Service Dakota keep up the great work

Bridgette was súper awesome and helpful 🥰👍🏻

Right down the street from downtown. But no moving carts when office is closed. Not 24hr access

Good place always read the fine print

Great new place clean, etc. But it is the staff that is really outstanding. I am very impressed with, Bridgette. She is so knowledgeable about everything you need to know with storage and can answer any question that I come up with. Her great smile and outgoing personality really makes you happy that you have chosen this facility. I've had 4 other public storage facility and this facility and it's staff exceeds any other public storage. I am so happy to have a unit here and now a newer unit. I just love this place. I really encourage anyone needing storage to check out this public storage.

Nice clean cool friendly staff

Me. Bridgette was amazing!!! She had my reservation pulled up and acknowledged me as soon as I walked in the door. Customer service is everything and Ms. Bridgette nailed it!!!

Bridgette provides awesome help !!!

For a 5×10 storage space cost $80. It's well worth it...its climate controlled and the security is very good!! Would recommend it!!

Great location! Very clean facility. And I want commend Krystal for her excellent service.

This facility is huge and very well designed.

Tracy made the reservation process seamless and quick, with no problems. Facility is clean and conveniently located.

WOW...beautiful new facility! I called and Janie was great help in setting me up with a new unit, I also felt like she went above and beyond showing me my new unit and helping me all my questions!!! The monthly pricing is unbelievably GREAT!!!

Great place

The $$$price is great and WAY cheaper than anywhere else I could find BUT there are some major inconveniences. I also have a storage elsewhere and I've noticed about this PS they don't have no trash cans at All available for customer use. They don't have any carts available for use if the office is closed. And they are TINY carts. So bring your own dollys if possible.

Staff is helpful and patient and facility is clean.

Kayla provide awesome costumers service and was very helpful and knowledgeable.

Excellent service. Everything was well explained. Call ahead for an appointment since only one customer can be in the office at a time because of COVID-19 rules at this time. They can put a disc lock on for you if you rent contactlessly, or come in in person if you bring your own disc lock. I recommend it. It still looks brand new. I think it's only a year or so old.

Nice and easy to get to. No one outside begging.

So far I have no worries about my experience because I've been a customer since I began utliziing their services..and one on one guest to receptionist is fantastic..Kayla has five star qualities... Thanks so much for all your help... public storage🤗🤗🤭 the property## is 77534 🙂🤗🤗

Very clean and nice facilities. Super friendly and helpful staff. Easy in and out access.

This had to be one of the best experiences I've had getting a storage unit. Tracy was so kind and helpful and the process was super easy! So glad we chose this location!

Chelsie was great!! I would recommend to a friend.

Kayla and Chelsie are very professional, knowledgeable, and very courteous. I appreciate your valuable assistance.

Kayla is the absolute greatest....extremely professional, kind, and helpful.

Very professional and organized. The property manager, Navada was extremely kind and respectful. Thank you for the good service

Lyndsey and Janie were very helpful in setting up a unit rental last week. They both made the whole process simple and very easy. The property was very clean and observed them both sanitizing all of the public areas. This made me feel confident of how they manage the property. I would recommend anyone to use this property if they are in need of renting a clean, safe and secure storage unit.

Beautiful facility! It was extremely clean and Jane was very helpful! The only reason why I am giving it four stars is because I felt like Lindsey could have had a better attitude, she seemed bothered when Jane would ask questions. Also when I was trying to get her attention due to a question I had it seemed like I was interrupting her which was poor customer service in my opinion. Other than that my experience, so far, has been decent. I would recommend for someone looking for a safe clean place to store their items.

Wonderful service by Kelly she was extremely friendly and made sure the process was quick and fun! Thank you!

Worst experience I've ever encountered. Lyndsey the Property Manager was the rudest person I've had to work with in customer service. As I was trying to unload my things into my storage, her car was parked in the unloading dock and there was not any spots due to it being busy. We politely asked if her car could be moved, she lied and stated it was not her vehicle, after her yelling, cursing, and arguing with me she finally admits it is her vehicle and she would not move it for me she stated she would just call the police on me if I didn't leave even though I hadn't done anything wrong. She stated she was not in customer service and she could not help me and I just needed to wait until an unloading space became available or just leave. 10 minutes later she gets in the vehicle and leaves almost hitting my car, driving aggressively. The next day I tried calling the corporate office and had a hard time getting in touch with someone above her. Finally I was given the District Manager Stuart White's number and informed him on what happened, he stated he could not see her acting this way and not once apologized. I asked if I could just move my things to a different location and not be charged and he told me not that was not an option, he offered me no assistance. I would not recommend this location or Public Storage to anyone. This was the worst experience and made moving so stressful.

Great service, they were patient with us with looking at multiple units to find the best fit. Facility is clean, functional, and well taken care of!

Barbara was fantastic, I had a crazy move out and she made everything easy!

Andria was absolutely wonderful! Friendly and informative!!!!

Great service

Janie, Dominick and Lyndsey were all so awesome!! Made obtaining a storage unit painless! Fabulous ladies to work with. Thank you!

Chelsea and Lindsey were super helpful and saved me money! 😁

Thank you Lyndsey for all your help! Covered parking helps a ton!

Lyndsey is awesome!!! She answered all of my questions and helped me pick the right unit for my stuff. She is an asset to your company.

I need a small storage starting March 3

My experience with Public Storage has been great so far, starting with the my online reservation. The online reservation was hassle free and once I arrived, I was immediately greeted by Tracy and she wasted no time getting me going. Tracy delivered outstanding customer service and often checked on me to see if I needed anything. This has been a great start with Public Storage.

Super convenient and so friendly!! Would definitely come back when the need arises.

Christina and Lyndsey were helpful in getting me a storage unit.

Very fast and easy with very good service

I am happy to have a great storage experience

Barbara and Donna have been absolutely amazing to work with on my storage needs. Even when I had to change my unit size last minute with movers heading their way, they worked quickly so everything was transferred over just in time. I would absolutely recommend this storage building and team over any I've used in the past. The building was also nice and clean.

Great Customer Service. Paula was very helpful, and friendly. Most definitely going to be referring my friends to this location.

Awesome place. And Barbara gave excellent customer service

a very clean place. Walked in greeted by both sales agents and very polite and professional I would recommend this place to again!!!❤️

Good service by Lindsey. Good luck on Cranberry Sauce

Paula was helpful and very thurough! Great service and would reccomend this location.

Had an awesome experience here. Zack helped me out and recommended a unit to fit my needs. Units were nice and well-kept, service was great and hassle free. Have no complaints, would recommend to anyone looking for a nice unit.

Zack is a wonderful employee. Helped me look for a storage that met my requirements. He answered every question I had throughly and understandable. Would recommend this location with an amazing employee.

Ms. Lyndsey was very nice and helpful, kudos to her for everything!

Communication is key here and they have it! Thank you for your wonderful service, Lyndsey! Every thing went smoothly and wonderfully well.

Everything was quick and easy thanks to Lyndsey!

This Storage Carry Roaches from other Units Its Sad !! Other ppls Bringing Them & E.t.C & they run too ur Unit FACT'S!! Yes it is a gd STORAGE...

I had the pleasure of meeting Zack! He is very knowledgeable, polite and down to earth! He explained everything clearly and in detail. Great Customer Service!! I would recommend this place to anyone.

Christie was great, bubbly and very informative. Made the whole process easier. Great service!

Great place Zack was very efficient and helpful with getting my unit and answering any questions I had loved his energy. Will definitely be coming back to rent out some storage!

Paula service was timely.. She was friendly and know.. Great service..!! 😊

Thank you so much for the wonderful service!! See Zack at the front desk for all of your rental needs!

Awesome staff great customer service. They made the process extremely smooth ! Five stars!!!

Lyndsey did great

My customer service rep Paula was Awesome.. wonderful attitude and very friendly.. WAY TO GO

Lindsey had terrific customer service 🥳🥳

Paula and Bridgette were very helpful with my move in and getting me set up.

Lindsey was great good customer services...

Patience

I was very surprised and satisfied.. i will absolutely recommend it... thank you very much Paula

Paula was great and provided excellent service ! Customer service at it's best 🤗

Zack was very nice and helpful. He was a new employee but I would not have known if I did not over here him and his manager talking. It was a great experience. The facility was nice and clean and all the storage unit are in a climate control building. Zack made my check in very easy. Thanks for your courtesy and the experience...

Lindsey, Zach and Paula made my day..Great people..Great experience!! Made my day over and over!! Happy customer 😃😃😃😃😃

Lyndsey, is awesome and loves my Benjamin .

Place was a little difficult to find but the customer service is phenomenal but definitely recommend this place, manager Lyndsey is really sweet & very helpful & knowledgeable!

They were great, Paula,Lindsey,Tanjie

Very clean and spacious!! Lyndsey was GREAT! Amazing customer service and very thorough. Thank you for your help! 😊

Samantha was very pleasant and helped in choosing the right storage place for my brother in law. She was very patient and knowledgeable. Would definitely store here if needed.

Samantha was awesome. Highly recommend this place it's new so hopefully no roaches and/or rats. Easy access to storage unit and very good pricing.

The lady i believe her name was Breona who helped me was amazing and made me feel very comfortable and secure!

LeAnn was professional, prompt and very informative! Great customer service!

Great!

David was very helpful and got me set up with my new storage unit! Excellent service!

Excellent service!

Clean and nice. Check online for discounts before you come in!

Lyndsey was very helpful and friendly! Reasonable rate for A/C, elevator access storage.

Super easy to set up. Lyndsey was very helpful!

Lyndsey did a awesome job. She made me feel like i knew her. I feel secure with my stuff being here.

Breona (public storage on Stella st.) was extremely helpful, charismatic and made the experience super easy.

Breona was very professional and helpful. She explained everything in detail and was very knowledgeable.

The lady at the counter (breona) was very helpful and explain everything so well

Breona was so wonderful and helpful. Will definitely use this storage service in the future if needed!!!

Lyndsey was great!

Breona is an absolute asset to your company and she was very helpful and knowledgeable of the service and protocols. This young lady is very personable and I really appreciated her service. Dwayne Van Norden

Breona was great!!!!!

I had a great experience today!!!

Samantha was awesome...thanks so much for your great customer service!

Awesome service!!

Breona was an Awesome customer service Rep she has a bright and bubbly personality definetly recommend this place😎

Breona was very helpful and friendly great customer service has a beautiful smile and knows what she is doing.

Breoana is great. Fast service

Thank you, Breona! Excellent service. :)

Very clean space! Friendly staff! I highly recommend this place for all of your storage needs.

Lyndsey is awesome. Very informative and helpful. The place is clean and feels safe and secure.