Public Storage Self-Storage Units at 625 Stella St, Fort Worth, TX

Great service. Easy and quick to deal with.

Mr. Bryant and the new lady trainee was wonderful in a time of need. Great Thanks to you both!!!

Tina is awesome. Helped me with getting the perfect storage unit.

20 July 2024 Tina, must be recognize for excellent customer service. She was able to articulate the answers to my concerns in a professional manner. That's paramount with me in problem solving.

Miss Tina was a very good. Help me find a good prices with this storage. She is outstanding and very good team number here. Thank you.

Tina was the sweetest!!!! Cannot access the elevators without your personal code the Extra security I love that !! Overall a great experience from moving in to keeping the storage

Accurate. Helpful. Nice. Polite. Manners. Knowledgeable.

I had need of a storage facility in Fort Worth that was temperature control and had access at convenient times and discovered this facility. The facility was clean, pest free, temperature controlled, and accessible by entry code keypad when no staff is accessible. The staff was friendly, courteous, and professional especially the site manager Mr. “B”. I liked it so much I recommended it to other people. I would highly recommend this facility!

Great location! Friendly management!

I had the best customer services ever from a guy name Bryant he was amazing

Tina was so wonderful! Incredibly kind and super helpful! She helped me close my account at Public Storage. She was very informative and patient with me and took great care of me!

Highly recommend! Tina was awesome and helped out so much!

This storage was clean and safe and accessible. Bryant Halloway was awesome! He was helpful and just an all around great host for us during our use of this storage! 10 out of 10!!!

10/10. Staff is friendly, customer oriented, helpful, and consistently surveying the phenomenally clean facility.

Amazing customer service!

Once again, kudos to Bryant and the staff for addressing my storage concerns.

Conveniently located, very clean.

Safe and friendly staff

Bryant's excellent customer service made signing up a breeze. Highly recommend!

Bryant was great! Super helpful

Bryant was as always amazing, great and friendly. Jazmin willingness to be there to ensure that I was good 👍🏾 meant a lot.

great service

Great

Great service!

Outstanding, friendly, effective customer service! I highly recommend to anyone in the area!

I obtained a storage unit on Wednesday morning . Sunday evening I went to move my items in. My unit was located on the 3rd floor , no carts available to move my items. A sign by the elevator , carts are only available during business hours?! What?! Then why have access to the facility after business hours! My SECOND RED FLAG WAS: I went up stairs to the unit .. came back down stairs to my car. Observed the environment. There are ppl living in there, Someone pulled up to buy/ sell drugs , another car parked off to the side , just chillin. All within the 15 minutes I was there. Too much going on at a storage unit. I don’t feel safe , it’s not safe and for that’s reason . I immediately took my lock off and canceled my unit. Came here to update my review and read many reviews , in which confirmed my observation and the feeling I had during my time there . I know they ask for a review after you obtain your unit. But before you actually write it. Go to the unit after hours to see for yourself.

Bryant was excellent.

Very professional and easy service. Bryant made it very smooth and quick even after I switched up reservations a couple of times on him!

Great service!

Bryant was awesome today. Made rental process easy. Look forward to storing my belongings in his hands!

DO NOT RENT at the PUBLIC STORAGE FACILITY ON STELLA ST I moved out of my storage unit at Public Storage on Stella Street in Fort Worth in early March. The reasons are as follows: 1. In my opinion the three recent break-ins at the facility left all renters vulnerable to having their unit(s) broken into and contents stolen. 2. News reports indicate that the thieves accessed the building after hours. In my opinion, a simple switch to turn off the electricity to the doors and door motion sensors could have prevented these break-ins. Additionally, the owners could also install a manual lock on the doors. One might argue that the lack of a switch to deactivate the doors after business hours after the first break-in constitutes gross negligence. See paragraph 4.1 in your contract. 3. The response from the regional management was that the news story by Fox 4 News in Fort Worth was, in fact, positive news regarding the response to the break in by Public Storage and FWPD. Think about that. Because a break-in and theft occurred, Public Storage was able to demonstrate how great they are and how great the FWPD is (FWPD is great, and they don’t need a crime to be committed to prove it)! 4. I would advise anyone that asked me to not rent at the Public Storage Stella Street location. I believe there are so many better locations with better security. In my opinion, the current tenants should be unsettled by the recent break-ins. 5. Rent increases: My rent started in October 2020 at $48 per month and I received notice in February 2024 that my April 2024 rent would be $190 per month. Rent was increased 5 times in 42 months (every 8.4 months) with an average rent increase of 32%. My rent increased 296% in three- and one-half years. Beware, your rent is going up a lot and going up quickly.

Austin was very helpful and knowledgeable about what I needed. Thank you Austin!

This was our first experience renting a storage space and I want to thank Tina so much she made everything so easy and quick ! Thank you Tina and public storage

Everything is okay nice clean storage it's just that they keep going up on the price and I'm a poor person and they fix income I can barely afford it.

Bryant has been extremely helpful and professional with me. A quality employee. Thank you so much and enjoy your day.

Bryant, was awesome and very helpful

A lot of security and different creators. Press code to enter the elevator and be able to press the button for the floor. Only two elevators.

Great Location to match surprisingly Great Customer Service! See Mr. Bryant!