Tina is excellent employee very kind n professional n patient
Casandra was so amazing! I won auction units at 2 location, and it's christmas eve. She had a ton of stuff to deal with and she still was so patient and so friendly. Definitely a great attitude! I highly recommend this facility based on my interactions with Casandra!
Great experience overall.
Casondra was a delight to work with
STEPHEN WAS AMAZING & VERY HELPFUL. I APPRECIATED HIS KINDNESS.
Stephen was very helpful. He went over all the options available for first time rental. Had a pleasant attitude and very courteous
Great place, friendly staff
Great customer service . Thank u so much Lawrie Jacobson for helping me get in my storage
Stephen was amazing and extremely professional store is very clean.
Steven was very helpful and really nice. He had great customer service and was very very helpful. 10/10
Stephen a very professional and knowledgeable
Very detailed and assuring, as well as very knowledgeable and helpful.
Excellent fast customer service property manager Tanisha was awesome she took care of my intake was in & out less then 10 minutes. Need a storage public storage is the place to come to. Hassel free and wonderful staff.
Great place Tanisha definitely has awesome service. Made me feel very welcome and safe at her facility. The process enrolling was very smooth.
Tanisha was super helpful! The location is easy to access and most importantly, clean.
Tanisha was wonderful, very helpful and fast and friendly service. Clean environment! Highly recommended
Mrs Tanisha haves very good costumer service and she deserves a high rase
Tanisha. Thank you so much for the help and making my experience very helpful and easy.
The property manager help me out with everything I needed. Good customer service!!
Lawri was big help with my storage
Lawri was very kind and helpful to
Great place,great service. The manager is wonderful...
Me encanta el trato del personal en en especial el señor juan muy amble
Un buen servicio trabajadora Araceli gracias
Tanisha is the best customer service representative I’ve ever had, I walked in with no idea what to do with trying to get a better space inside the storage facility becuase I had booked over the phone and the guy did not listen to anything I had to say but as soon as I got here Tanisha fix me right up! I am very appreciative of her hardworking and great attitude
Property manager was very helpful tanisha
Great customer service from Tanisha!
Tanisha was AWESOME!!!!! Her help was soooo appreciated!!!!!!
I don’t usually write reviews, but I felt it was important to share this on behalf of The Basics of Life, our nonprofit organization. When I returned to Public Storage after clearing out our unit the day before, there was some initial confusion around access and potential charges. Admittedly, it caught me off guard but what stood out most was how Tanisha chose to handle the situation.
Rather than letting misunderstandings turn into conflict, Tanisha took a moment to listen and reassess. She ultimately ensured that we weren’t charged any unnecessary fees, and that act of fairness meant a great deal. Her professionalism, patience, and grace in that moment turned the entire experience around.
Tanisha’s decision to lead with understanding didn’t just resolve a concern, it left a lasting impression. At The Basics of Life, we believe in acknowledging people who choose the higher road, and today, that was Tanisha. Thank you for showing integrity when it mattered.
— The Basics of Life
Tina was a great help getting me the size unit I needed help me find my space she was great
TINA HELPED US GET IN AND OUT! Great job 🔥
The younger female upfront was very helpful and answered all of my questions quickly
Tina is a very wonderful person and especially she does a very good job at her work! Thanks for having her here she is awesome 👍. Levi Wacasey
Alyssa had great and amazing service
Clear instructions, friendly service, in a out fast, Alyssa helped me a ton.
Tanisha was very polite and helpful
Found the right size for all my household goods customer service was very experience, thanks!!
Tanisha was nice and helpful
I paid for my storage and can't seem to get a hold of anyone. Everytime I call , I get the answering machine. Can I get a refund ? I'll go somewhere else where there is a staff member is on-site according to business hours are posted. Thank you.
Update: issue has been resolved
The place is clean. Process is easy. Well secured. Tina was a pleasure and a great help.
I’m renting my 8th storage unit at this location.
Tony has been a great help whenever needed
She was extremely helping and took the time to explain all the details of my contract it was really pleasure with Tanisha
Jasmine was such a a help she when above and beyond for me
Literally the easiest most smoothly rented storage i have ever done . Thank you so much for being so helpful and flexible
Mr. Bryant has been the best manager here so far. I appreciate his patience and professionalism every time we enter he's always gone above and beyond to help us get what we need to take care of our business we've had multiple units there for more than a year and we've always got an exceptional customer service from him to the point he's often dropped everything he was doing to assist us. Thank you for all your help!
First and foremost would like to say very professional staff The manager Mr Bryant is always helpful The facilities are very clean if the office is not open just give it a moment you may catch Mr Bryant or one of the other staff out on property cleaning keep up the good work! I will be a tenant here for a while
Very satisfied with the unit that I have Mr Bryant gave me exactly what I needed I highly recommend if you go there ask for him very professional
Bryant at the public storage in south Fort Worth is the best I didn’t have enough to do a transfer storage unit and he paid for me. I appreciate everything from the bottom of my heart.
Roger and Brian been great I really appreciate there helping me with an storage place thank you
Thanks for the great customer service Bryant
Bryant is an excellent person he is a very compassionate and caring and goes above and beyond. Thank you Bryant I will miss you. You are the true definition of a God sent person.
Brian gave me excellent service, friendly and courteous
David was a big help getting things all lined up....
I had a great experience. Mr. Bryant was very helpful. 😄
Bryant me ayudo a conseguir un Lugar adecuado para guardar mis pertenencias.
Bryant did a really great job assisting me in getting a storage space. Great customer service. 💯
Great customer service !! Thanks Bryant
Fast, easy service. Clean facility. Friendly service.
The Public Storage on Riverside in Fort Worth Texas they help you out to find the right storage to fit your things. The man was very helpful and kind.
They have always taken care of their customers, would recommend to anyone
Bryant was amazing! Customer service was amazing and they were very knowledgeable
Update: They were kind enough to refund me, and called to let me know the building was cleaned and sprayed.
Got my space yesterday, and was full of black widows. Went to the office and the lady assigned me a new unit, well it has black widows as well. So I lost my money, today I returned the space. Unfortunately I can't tolerate spiders even worse if I know they can be dangerous. Location is spacious, looks clean and has great offers. Employees were really nice and kind, they even call trying to help.
Great experience. Easy team to work with
Fantastic experience! Clean, wonderful units. I lost my key after locking my unit and was assisted very quickly! Great customer service!
Love that it's climate control and there is an actual store attached to it. Move in was easy !!
To y helped me complete my rental.
Tony has helped me complete my rental
Steve and tony helped me complete my rental.
Steve was great! we made an easy reservation made online they were true to their word we got a great deal and it's a great location!
Steve is always very helpful. Thank you.
I like to say Public storage on beach and 121 is very welcoming. I would like to thank the manager Jennifer and Kristen for being so helpful and genuinely meaning it. Always smiling and always helpful friendly that's what I like to see when I go into business
Tony has helped me complete my rental with ease.
Tony helped me transfer my space with ease
Tony helped me save 200$ a month on my rent.
I had a wonderful experience renting my storage unit from Steve at public storage. He is very friendly and helpful. The units are new and well maintained. The property is very clean. Thanks Steve!
I had such an amazing experience Steve the manager was patient and very helpful most definitely would recommend
Tony helped my move in become smooth
Tony was great and the process was fast thanks :)
Clean area inside and outside, great customer service every time you call.
The two ladies that helped me Tina and Emily truly a wonderful ladies you oughta go by that storage
Tony helped me save 46 dollars a month great service.
Ms.Tina great customer service and very clean
Great customer service with Tina 😄
Tony was great! Very helpful and professional
Have had a storage unit there for over a year and the management there is always willing to assist in any way possible with questions or concerns. The place is kept clean considering they are building more units.
I wanna give a big virtual hug and 5 stars to Kristian and Tina on Riverside Public Storage. Excellent Customer Service. Thanks so much for your help!!
Linda was so sweet. She help me find the unit. Her smile was so cute. Her knowledge of the space and property for it being her first time there was wonderful. Thank you Linda.
Great location for the homeless.
The service was amazing! Thank you guys again!!
Tiffany was excellent and very helpful
The guy that help me was Tony Nice guy easy rental.
Need storage for my business Tony help me find size I need. Thank you.
Location is fairly new just around a lot of homeless shelters but Tony does a nice job with keeping the property maintained to what he can control. I have not had any issues since I’ve stored here.
Tony was very helpful. He made my rental and move in super easy and stress free. Thank you very much Tony!!!!!
Great place security is tight the place is brand new and they are very fair.
Matthew was a very kind and helpful with getting us set up.
Matthew is extremely helpful and informative... thank you!