Super easy, quick, a friend recommended and they did not disappoint. I’m so glad with our experience
Bill Donald is very very friendly and helpful :). He communicates with me and Jarvis .
Property Manger Bill located at Hulen storage public Storage was so incredibly friendly, professional, took his time to explain everything & very patient . The storage unit was very clean as well as entire property . I feel very safe when I visit my storage unit .
Bill has been a great communicator! He made the process seamless with reserving and accessing storage. Very easy and straightforward- thank you!
Great process, easy, Bill was very helpful and knowledgeable. Thank you for the help!
Bill is awesome. Very friendly and helpful. Sad to leave but now I have a friend. Thanks.
Nice enough storage unit, good price.
Great Expetience! Bill made everything safe & easy! Would recommend!
Thank you so much Araceli, for answering all my questions.😊
Called for information on unit prices thank you Araceli for helping me out.
Great experience with this public storage. We use them every year when we have to store our daughter’s belongings in the summer when she comes home from college. The people are very friendly, and the process is easy.
Araceli was so kind and answered all our questions when helping us secure a unit! Thank you!!
Bill was absolutely amazing. Super thorough in explaining everything. His hospitality was great!
Bill, the site manager, was such a great help. We rented site unseen from out of state for our daughter’s summer between school years at TCU. Bill was so thorough that both move-in and move-out of our unit was seamless and easy. The unit was safe and secure and convenient. We couldn’t have asked for more. See ya next summer, Bill!
Bill the property manager is the best. Answered all of my questions ASAP and made sure I was good to go with everything. So helpful and truly does his best to make the process as easy as possible!
Bill was very helpful in answering all of my questions on how the process worked for renting a storage unit. He showed me the process of using the app to enter & exit the facility to store my stuff and then leave. He also clearly explained the billing process. This Public Storage location is great and highly recommended.
Great experience! The manager was professional and courteous. Highly recommend!
Very informative and friendly staff
I have used this storage facility through multiple management cycles. Since Bill and Tanisha took over, operations have never been better. I’m not going to pretend to like the price increases but the property management is top notch. Thank you, Bill!
My experience here was excellent. I rented 2 storage units for 1 month. Thanks to Bill, I was able to retrieve 2 FedEx shipments that I was unaware of, and he received and hold them without any issues. He also helped me a lot during the vacating process. Thank you very much, Bill! Never change.
This Public Storage on South Hulen is a great location. Bill is a wonderful employee. I had an issue with my lock not opening on my unit and he came with me to see about it. He got it unlocked. He did this on a day where his air conditioning wasn’t working and it was 92 degrees in his office. He has excellent customer service skills and certainly wants what is best for the customer.
Stopped in for 1 thing and gained so much more. Mr.Bill’s customer service exceeded my expectations and I’m thankful for all his help!
Bill was very helpful, informative & made my Easter with my last minute storage needs! Great guy! Very clean & kept up property as well! Thanks PS!!
Family heirlooms, gone. We did not miss a payment. We paid for 2 units, 1 indoor and 1 outdoor, and they have taken out and sold our items. Management would not show us surveillance.
Very friendly staff and the prices are reasonable
Storers beware!
We chose this facility due to its proximity to campus, easy access for drop-off and pick-up, and price. In the future, I will prioritize the units' security and management's responsiveness.
We stored my son’s belongings over the summer only to return and find out the unit had been broken into and a good deal of his items had been stolen. Apparently, thieves got into the ceiling of his building and went on a unit-by-unit shopping spree.
So, did we get a call to tell us there was a break-in—they apparently knew about it—NO
It took over a week and an email to the regional manager for the operation manager to return my call. No, we are sorry. No explanation of why we didn’t get a call. Really no effort to help us in any way.
There is apparently no insurance coverage despite the implication that there was when we signed up.
While we have asked, we have received no response to the question, was there a police report filed? As a result, we can’t even file a claim through our homeowner insurance.
Janet was very professional and kind and extremely helpful... THANK you JANET. I really appreciate it 😊
Nice and clean with friendly staff!