Public Storage Self-Storage Units at 1015 Henderson St, Fort Worth, TX

The employee Clara is mentally unstable. She called me the devil because I expected her to be able to do her job. When she called another location to get help she argued with the employee she asked for help. I did not feel safe she jumped up out of her chair and lunged at me. I have been here for over 3 years but knowing the district manager is completely aware of her behavior and kept her as an employee is completely unacceptable. Another employee heard her calling me names and threatening me and Clara has been allowed to stay as an employee. Very unsafe to deal with her. She needs professional help.

We worked with Jacob and he was so pleasant, diligent, and knowledgeable.

Jacob took a proactive approach to call me with perfect timing to offer to show me the online reservation I just made. He showed me more than onr unit, which lead to my leasing the unit on the spot. Great customer service, thank you!

Great customer took only 10 minutes I was in and out thanks Jacob

Jake was so nice and informative. We didn't rent from here, because it was out of our price range (even online). But he found a unit at a different property we could afford and helped us complete our rental online.

I was able to get the same day appointment to store my belongs. Jacob was very helpful and I recommend coming here 1st or even after you been to other storage places.

Jacob was outstanding and just an awesome reo!!! Give him a bonus

Jacob at the sight was very friendly and knowledgeable he helped and answered all my questions. The unit I chose was very clean I would definitely recommend this storage facility to anyone! -Elexsis

love this love this locationgreat customerservice

Jake was so accommodating and professional when I stopped by to ask about the lights in my unit. He made sure to resolve my issue and was able to anticipate further questions that may have come up. It was nice to have a young adult use critical thinking to resolve my issue rather than waste my time on multiple trips to and from my storage unit . Thank you Jake ! I hope that your employer sees your potential for leadership and allows you opportunities for advancement.

Shantel is been an awesome customer service representative for Public Storage. Great location and thank you for the great experience

Polite & patient young man who answered my questions.

Great service. Shawntal was amazing!!! Super helpful and accommodating!!

Love the Storage place. Shawntal was very kind and helpful.

Awesome experience and great service!!

Says online they’re open until 5 on Sunday, but it’s 4:30 and they’re all locked up. There are no hours posted anywhere at the physical location. How is anyone supposed to figure out if this is even a functioning business?

They raised my rate 55 percent after the first five months. They claim it was a promotional rate that expired. This company will BAIT AND SWITCH you. The best part is it is nearly impossible to speak with anyone who can help you.

This five star review is for Shawntal. She is awesome! She has always been so kind and helpful. She displays excellent customer service skills with her patience and communication skills. She has made my experience at this location pleasant.

Recently I had been looking for a storage facility for my business to start up and even tho u had canceled my agreement the staff was A1 the view was great and the cleanliness was amazing. Needless to say because of the outstanding service I will definitely be looking forward to doing business with them hopefully in the near future. Keep up the great work I'm very impressed.

Shawntal was great help here on Tuesday. Definitely coming back here. Gave suggestions and was very friendly

Shawntal is a Professional property manager, She's Helpful,Courteous, Clean, and Responsible. Gerald S.

The property manager was great. She made sure the unit was cleaned and even mop it for us. I was surprised since it is an outside unit. She put so much care into it still

Shawtal was an amazing and very friendly person. She helped me with everything and was very patient and kind. And I love to come to this place only 1000/10 for the service. -Elaine McKee

Very good

Justin & Jordan we’re awesome and helped me so quickly with my storage questions. They also helped me close it out before the new month begins. Thanks for your help!!

We rented the unit a few months ago and Shawntel is awesome. Eager to help always has a smile in her face. Moving can be stressful and she was always happy and upbeat. The property is clean and well kept.

Shawntal at the front office was so helpful with our move! Great experience so far with our storage space.

Clean and secure. Property manager went out of her way to assist me. Will come back.

Great customer service got plenty information. Chantel was a great employee

My boyfriend loves this place. Shawntal is so friendly! 10 out of 5 stars would recommend.

So quick and easy! The employees are so professional and courteous! The best employee is definitely Shawntal. Hands down. If you're looking for a cheap way to keep your stuff safe, this is the place!

Great place, Shawntal was so helpful. Quick and friendly service.

Shawntal was very helpful on more than one occasion with our storage unit. She went above & beyond to make sure we got everything taken care of. Thanks again!

Shawntal Baker did an excellent job assisting us with our billing questions and assisting us with the smooth transfer from one unit to another. She is very patient, professional, and great representative of the Public Storage organization. Eric & Robin Epps

It was a very efficient and professional experience. Staff was extremely helpful and kind.

Tiffany was very helpful and so sweet she made this move easy I really appreciate her...she made my day today....... Keep up the good work tif

Tiffany was awesome!!! She went out of her way to help me. The storage is clean. It was hard working with one elevator when other people was holding the elevator, but she did handle the situation well. Thank you for helping me with the app. 😃

VERY HELPFUL AGENT AND MOST PATIENT OF ALL..FOR SN OLD LADY ME THOU LADY 8

I would like to say that Tiffany in the office of this location is awesome! We came in 10 minutes to closing and she still took her time to get us to our unit and was so very polite. Showed us tje easiest ways to unload our 20 foot truck and the units are very nice at this location also

Juan was first class.

He really didn't know what he was doing half the time but he wanted 5 star's lol

I've been a longtime member of this Public Storage location, and I've always been incredibly impressed with care of the space. I also always feel safe coming in and out of the building.

Excellent service, staff, and storage.

The Relief Manager Shawntal is AWESOME! She went above and Beyond to assist me with services ! I hope she gets a Promotion for ALL she does 💯

Great 👍

Highly recommend using this specific location! Hannah is incredible and truly cares about each and every single customer’s needs. Whether that be moving in or having to change locations after a move, she makes sure the customer is taken care of in a first class manner. I had moved my stuff out a couple months back due to a change of location but didn’t have a chance to to turn in my key so I was still being charged. I called to see what could be done and left a message. She called back later afternoon on a Friday and went the extra mile to make sure I could release the unit & transfer to my new location. Hannah needs a raise!

Highly recommend this public storage. Hanna was super friendly and helped me get set up with a storage unit quickly. She made the process easy and hassle free.

If I could give this place 0 stars I would. Came on my move in date and there was a long line of people trying to get in. It was 2pm, and the sign on the door said that the employee, who was sitting in the office. Wouldn’t be back from lunch until 4:30. I’m all for lunch breaks but 2 and a half hours? When you have a line of people trying to get in. After I waited for a hour, the employee left at 3pm and said they were closed for the day? This was the worst act of customer service I’ve ever seen. I had to scramble to find another storage. Huge shoutout to extra space!

Dominick was very nice and helpful!

recommend this place to store you belongings

Very friendly staff Barbara and clean property.

Barbara is great. Much better hours than All Storage.

Barbara was the associate the helped me with my unit and she has exceptional customer service skills and a very friendly attitude. Absolutely would recommend this place just because of her .

Have nothing but good things to say about this public storage. Ive bought lots of moving supplys from Barbara the manager, and she has made this moving experience a good one. I would recommend this public storage to any one she always has a smile on her face and always ready to help. Thank you.

Andrea and Barbara have been the absolute best! Very informative with friendly service!

Barbara is an amazing property manager. I was recently closing out my storage unit, but I did not have a method in which to relieve myself of some of my unwanted belongings that were still in the unit. Barbara helped me out by finding a nonprofit organization to donate the goods that I could no longer use. She was a great help and I highly recommend that anyone who needs to rent a storage unit use this location. Great service from a greater person!!! 5 stars!!!

Barbara was awesome! Super helpful in getting us the best price and space!!

Big o space little price

Very clean property, manager barbara is very nice and helpful. Telling all my coworkers to rent here.

Barbara and Dakota were very helpful. This location was very clean and I’m very likely to suggest this location and these people to my friends. They were both courteous and ready to answer any questions I had.

Barbara was very helpful and sweet. Would recommend this location to everyone. Thank you again for helping me.

Vicky was so much help getting us set up with moving boxes and explaining things to us!

Bridgett was great! Helpful and knowledgeable about products!

Dakota gave an excellent customer service. Explained all the company's rules and procedures very well. Dakota was awesome!! He was very helpful. I am going to recommend this place to my friends

Very clean and very secure. Has a loading dock at the rear which is perfect for loading and unloading a box truck. Very tall units on the inside.

I highly recommend public storage. Barbara was more than helpful, Nice and courteous.

Barbara was very helpful and the property was very clean. Would recommend to anyone.

Barbara and Annabel were awesome with the service they provided to me today I would recommend them to anyone if you are in need of a storage unit

Barbara is stellar. Clean units and friendly safe service!

Michie the manager is a wonderful person. She helps and keeps me informed on any changes. I would recommend people here My mom got her storage from here.

Barbara was wonderful answering my questions

While I really enjoyed the service I have received from Cassidy, I am extremely disappointed with the Henderson location's management. I had reserved a 7.5 x 10 unit on the 2nd floor for $1.00 the first month and 84.00 for the additional months (their published and advertised rate). When I arrived on May 22, I was told that I could no longer have that rate, despite the fact that I had the email to prove it. I was also moved to the 3rd floor. Not only could I not have the 1.00 for the first month, but now the subsequent months were 86.00. When I asked why they would not honor my quote, I was repeatedly told that "the system wouldn't let her give me that rate" I had her call her district manager who said I could "request credit" and was told I would have it the next morning. I still have heard nothing. I feel this was a bait and switch situation and this location and it's district managers are not truthful.

This place never has any carts for use. They hide them in the office which is never open. If you don’t plan on waiting to unload your stuff every time you make a trip you should find another location.

We needed to find a storage unit for our daughter and her roommate on short notice when school was canceled for the semester. We'd never rented a storage unit before and are both a significant distance away. Adriane was just awesome! She answered all of our questions and our daughters' questions quickly and thoroughly and walked us through the procedure. She was patient and we never felt rushed. The girls said that the facility was clean and secure and Adriane made sure they understood everything. She called and texted prior to the girls' arrival and then again afterwards to make sure they were on their way home safely. Will definitely use them for the next three years!

Straightforward, efficient, easy-access storage!

Adriane was super helpful! Answered all of our questions, gave us some helpful tips on protecting our furniture and made move in super easy. Overall super painless experience

Tracy was very helpful, quick, and professional. I recommend her for your next storage!

Adriane was amazing and so incredibly helpful. Great customer service!!!

Working with Tracy was a breeze. I really enjoy that you can rent monthly and held to a long term contract. I would definitely recommend this public storage location for all your storage needs.

Adriane was very positive and helpful in making a decision. She is motivated and cares for her clients! Public Store on Henderson is clean and secure!

Adrienne was fantastic! Easy rental, great service. In and out within 20 minutes. Great value super location.

I would highly recommend Public Storage at Henderson for your storage needs and especially recommend Tracy for her great Customer Service skills. We noticed Tracy cleaning the outside area when we arrived and was impressed by her diligence. Tracy was very helpful, friendly and professional. She was very through and explained everything clearly. She gave us the various options available and helped us in our decision making. The property is also well maintained. The prices are reasonable. We rented on Sunday, 2/16. Good Job, Tracy. Marty

Adrianne (Hope i spelled it right) she was amazing so kind and welcoming she made it a very easy process during this last min move.

Renting a storage unit at this location was an great experience. Adriane was awesome. She helped us find the right unit, and was extremely helpful and professional throughout the whole process. Clean, affordable, and highly recommended!

Great location. Easy, easy process! Loved Adriane. She was quick, efficient and extremely friendly! Definitely recommend!

Super expensive and a pain in the but to get to inside

Adriane was so helpful and very thorough! Great customer service!

A little pricey but pretty secure.

Adriane was very helpful with my selection of storage unit

Adriane was fantastic — very helpful and friendly. Made me laugh in a difficult time. Thank you!

Adriane did a great job explaining everything to us and helping us get a storage unit that worked for us! Very friendly and helpful! Thank you!

She was awesome

I was so happy with the help that i receive when i walked in .Adriane helped me alot and was very respectful and helpful im pleased to say i chose the right place with my belongings

Adriane was great to work with. She provided great customer service and was very informative. The facility was also well maintained.

I would like to say it was my pleasure to deal with adriane. She was a very sweet lady very helpful had answers to all my questions and very attentive. If anyone had any business with Public Storage I would direct them straight to her thanks Adriane job well done thank you for the great service😊

Came in yesterday. Tracy was such a big help in choosing a storage size. She has excellent customer service and such a friendly attitude. Thank you for all your help .

Tracy was thorough & very informative

Andrea

Andria very good

Have good specials and let you check your options before you buy. Very clean and helped us with all our moving needs. Tracy was very sweet.

Trash left inside buildings for days at a time, main door broke for over 2 weeks, manager blamed homeless population on why they don't have more than one dolly. District manager makes excuses after taking over a week to call me back. I only called district manager after the store manager blamed the district manager for the substandard conditions and lack of a dolly. They are lazy and they do not care about customers or taking care of the property. I was told "we don't have money to keep replacing carts the homeless people steal" and "we don't guarentee light bulbs in your unit that was the company before us that did that and it is expensive to replace them and takes 2 people so we do it if we can

Friendly and efficient. Adriane was a great help over the phone and in person. She helped me figure out the best available for what I had. Great attitude, and never rushed me. Location is perfect for my situation.

Whenever I have questions about a unit Evelyn is always polite, thank you for your great customer service

Adriane was very helpful and help me get a unit. Thank you very much Adriane

Great location and Tracey was very nice hed helped us with everything.

Tracy was very helpful today

Went to the new location on Stella and received horrible customer service! Came to the Henderson location and received by far the best customer service! Adrienne thank you for all your help!

Adriane was so helpful and worked closely with me on move in day! Thank you Adriane!!

Awesome service!! Adriane gave me a tour of the units & got me all signed up for my space quickly. This location is super clean and well maintained!

Thank you for having patience with our appointment time and explaining everything. Thanks a lot Adriane!! 😊

Adriane was awesome..thank you!

Adriane did a great job getting me access to my unit. Nicely done in and out quickly

Adriane did a great job, thank you for making this painless!! However she needs push carts, HELP!!!!

Cassidy and Evelyn, provides service with EXCELLENCE!!!

Evelyn was amazingly courteous, professional, and went above and beyond to customize my savings she is the epitamy of 5 star service.

Evelyn here at public storage on Henderson was so helpful fit my needs directly and very professionally...She got us the best deal to fit our budget thanks public storage

Adriane was excellent not only did she help with get my storage but she actually made me smile after having the worse day

Andria has been very helpfully she a great hard worker! Thanks! We need more people like Her!

Good service

adriane is awesome person she help me in everything

Adriane was very knowledgeable and friendly and the place is very clean. Will definitely recommend!

Muy buen servicio exelente

Adrienne was amazing! Super nice and helpful!

Adriane was very helpful and friendly . I recommend this location , very clean and professional staff.

Adriane was extremely helpful and got us exactly what we wanted!

Adriane was very knowledgable and friendly! Made this process easy!

Kendal was awesome

Love the location and friendly staff.

Adriane was super helpful in getting my storage unit set up.

Adrian is so sweet and nice so helpful with all the info

Adriane was quick, kind and thorough. Thank you!!

Adriana was an exceptional customer service manager and I am very pleased with her service

Sure ok

Great experience! A sweet, informative lady named Adriane gave me a tour of the units & got me all signed up for my space quickly & without issues. This location is super close to my new home so I am very happy with the location as well!

Great space! Adriane was courteous, helpful, and knowledgeable! 10/10 would recommend

The only reason I give them this score is payment HAS to be on the first most businesses will give you several days an not be late or late fee I was imformed that late fees start on the 6th. So the rating has changed

Adriane did a great job & very informative! She explained the terms thoroughly & was really nice

Adriane was incredible!!! Sooo efficient!! Great facility!!

The attendant was very polite and helpful she made my visit pleasant thanks for the great service

Adriane a she was wonderful

Tavia was amazing and was very professional, she was very helpful during my time there loading a customer at Storage facility, tractor trailer friendly, good customer service. -Mike with Modesto California Atlas Van Lines

Lyndsey was very polite and helpful. Thanks for everything.

Lyndsey was awesome and super efficient!!! Got me in and out quickly!!!! Super polite as well!!!

Lyndsey did a great job

the large lady with the thin eye brows in the office was very rude and unprofessional!!!! i use to pay under $200 for my storage and it went up to $280 and the second floor right room a/c has been broken for the longest! it gets so hot and all my stuff can’t get damaged but they don’t care when i complain. i think this place should hire nice people and not bitter people AND THERE ARE SO MANY HOBOS LIVING THERE!!!! It’s creepy

Samantha was so kind and considerate. I had to come to the location to pay a bill after being in the hospital. She was concerned for my well being and did all she could to get my account in order. So very grateful...and facility is so nice and clean

Lindsay was very helpful and explained everything thoroughly

Lyndsey was awesome

Samantha was a great help. She made the whole process quick, easy, and stress-free.

Samantha was very helpful!

Lyndsey and Samantha have been fantastic to work with since we have moved our company items to Ft. Worth.

Lyndsey was very helpful with my needs. She was friendly and able to help me decide which unit worked for our business!

Sam is a real professional! Unit is very clean. Easy to do business!

Samantha was a great help she greeted me with beautiful.smile was very much showing how the storage was made gave me very good advice very professional

After a horrible experience with Cube Storage I decided to look into Public Storage. I was immediately greeted by Lyndsey who provided me with exceptional customer service and helped to make the process seamless unlike at Cube Storage. I would highly recommend Public Storage for your storage needs, ask for Lyndsey.

Lindsey helped me. She was very helpful.

I was helped by Samantha, she was great with helping me on short notice and just before closing time. She informed me of everything and was very efficient with everything. Thank you for your help. I greatly appreciate it

Lyndsey was very courteous and professional.

Samantha provides awesome customer service.

Excellent service...THANK YOU Patience

Lyndsey was great!!!

They've been awesome!

Patience & Andria gave exceptional service why are they not the number one people in your company! You need storage come visit them they will take care of you!!!!

Andria was so awesome she got me a great discount and I’m so prepared to move now. Thanks!

Andria is amazing and fantastic let me out with everything got me some boxes and a cover for my mattress to make sure that I got the best protection

Andria and Nevada were wonderful and helped me save money on my rental. The experience was wonderful.

Samantha was funny and an awesome help.

Kamia was very very helpful great service

Kamia was a great help with my rental and awesome personality

Excellent service Lindsay! She’s awesome and took care of all of my needs.

Lindsey was an absolute professional and made the check in process super easy. Great location. Clean and secure.

Lyndsey was great

Lindsey and Charlene have been so wonderful. Charlene was so great. She showed me everything I needed to know. I will definitely recommend more people to public storage. Your staff is really great and super helpful. Thanks for the opportunity.

Lindsey and Charlene provided excellent service. Erika showed great initiative in helping us while Lindsey was finishing up with another customer. After describing our needs we were immediately escorted to our potential unit.

Lindsay is literally amazing. She went above and beyond helping me out with my moving boxes. Her customer service is top notch. Use this location for everything / anything.

This is my first time renting from public storage and Nevada was extremely helpful and professional in her job she is a great asset to the company

Kathy provided excellent customer service

Great service provided by Lindsey! She was very informative and gave us options that worked for us!

I was a potential renter for added space. I visited the property on Sep 15, 2018 as scheduled via online reservation. Upon arrival, the property manager told me that the unit I had reserved was no longer available. She tried to sell a different unit at a higher price. This was extremely unprofessional behavior on her part. I decided not to continue doing business with the property. The nuisance has been reported to corporate. Considering the behavior, I won't be surprised to see markups in pricing over time, so it is better to find a more trustworthy property.

It was great lyndsey

Lyndsey was super friendly and helpful! Quick and easy process to rent our storage unit. Place is very well kept and clean.

Very clean and well maintained property. The staff is great! Thank you Lindsey!!

Andria was friendly and very attentive to our storage needs. She was throughout but made the process of renting simple and painless.

I have had three units at this facility (each progressively smaller as I sift my way through the leftover junk and papers from a former residence.) The facility is well-maintained, and management is friendly. The location is convenient. Storage space is air-conditioned enough that your belongings will not deteriorate. I have never seen bugs, let alone any other pests, as you might expect at a facility that may not be as carefully managed as is this one. The current manager, Andria, gives excellent service. She found me a smaller unit conveniently on the same floor as the one I was transferring from. I wasn't sure everything would fit, but she thought it would easily work after I invited her to give my stuff an experienced "eyeball estimate," and she was correct.

Raymond was kind courteous and professional, Great...

Andria was fantastic and made the experience very easy.

Andria. Very polite and helpful

Andria my services was excellent all because of Andria thank you so much

Andria /Raymond was amazing gave 5 star service from the moment we walked in the door. Please stop in and see them!

Andria and Raymond have great customer service, Andria is awesome....

Andria was absolutely amazing the best service. Stop by and see her you won't regret it!

Andria was so amazing and very helping in my needs. Love this lady

Rented here for 18 months. At 8 months they tried to raise price 11%, negotiated it down to +2% with regional manager. Now received notice of $47/month increase with only 30-days notice. I have never paid a single day late but for some reason they want to drive me away as a customer! What a rip off!

Andria was so helpful with my payment. You must come see her she’s the best. If your storing your stuff anywhere else you playin ya self!

Andria was a consummate professional, cordial and helpful. She made adding another unit near my original unit very easy.

Andria was really kind, helpful, and quick!

Andria was amazing and helpful. She made the entire process seamless and fast. Would definitely recommend.

Great help and got a great space!!!

Andria is the best person I have dealt with at Public Storage since I have been a patron! Not only is she courteous and pleasant; but she has gone over and above the usual! Create a position for her as Trainer for all your other locations. If she was my employee, this is what I would do. I do not contract with this location, but this is where I pay my bill. Please do something to recognize her.

Andria was extremely helpful with my storage needs... she was professional, knowledgeable and keen. I'm a very happy client.

Andria was so helpful getting us set up with our storage. Very quick and easy set-up process.

Raymond was so helpful on getting my storage unit the space was so clean and just the right size. I love the Henderson location thanks again Raymond.

Andria courteous, knowledgable, made sure I understand everything, friendly

Andria was wonderful to work with and have really enjoyed my time working with Public Storage. Would work with them again in the future!

Sharice was very patient and showed us many different units so we could figure out exactly what size we needed. Andria made signing up a breeze. It was easy to make the online reservation and their response time to set a meeting was outstanding! Thank you ladies!

Andria was wonderful I highly suggest PS to anyone in FW

Andria was amazing, she gave me great service and was so friendly and kind. A truly exceptional experience.

The folks that work for public storage really show that they care about their customers. They always greet you with a smile and help you anyway they can. Andrea Hill was most helpful. Once, I needed to load something from storage unit to truck, and had no way of getting ît from one to the next. Andrea provided me with a dolly and saved the day! Thank you, Public Storage, for such wonderful service!

Adriane is fast place is clean. Perfect in and out.

Adriane was cool

Great service, easy move in. Adriane was fantastic

Courtney was awesome, and made a better suggestion for my needs. Thanks Courtney for the awesome experience!

Many thanks to Courtney for setting me up w/a great unit and a very good price! Professional and on-point.

Courthey very helpful and great customer service.

I only use their storage for a month and i really like it there and if i ever need another storage unit i will be going back to them for sure.

Courtney rocks! Thanks for all the help!

Just reserved a unit today and it was much easier than I had imagined. Courtney did a great job of showing me the property and the unit and explaining all that would need to be done. Thank you.

Great job Hannah. Thanks for your hard work.

Courtney and Lindsey were awesome!!!! Great customer service and very helpful!!!!

Amanda and Courtney were amazing and very helpful!!!

Had to come get my code to get back in the doors and change my payment information. And Courtney did a wonderful job helping me with all my need!!

Courtney was very helpful! She helped me set up a transfer and get me into the size I needed! I will always do my storage business here and Courtney is a big reason why!

Hannah was superb. World class service!

Courtney was super helpful and friendly. Made moving a breeze.

Hannah was great! Very informative, helpful, and knowledgeable. :)

Courtney was awesome!

Clean place, very quiet, great customer service!

Lindsey was a pleasure. Competent, and friendly. Process was quick and efficient

Lyndsey and Courtney were an absolute pleasure to work with. They helped me get in quickly and find exactly what I needed... and with a smile on Their faces! Already loving public storage!

Extremely helpful, very nice property

Lindsey was super helpful even thou she was handling 2 customer at once.

Lindsey was great, fast and efficient.

Great and quick service!

Well-located, well-maintained facility. Staff very efficient and courteous, especially Lyndsey, who had my storage unit rental set up and finalized in no time at all. Would happily recommend to anyone.

Awesome service

Oh man this place was great. Perfect for leaving my stuff at.

Adriane was fantastic. Explained and showed me my unit and was very efficient. I would recommend this storage unit. Is in a very safe location

Adriane was awesome! Professional and friendly service and clean, safe and organized facility!

Lyndsey is awesome !!

Thanks so much for the expert help and advice Adriane!!! You are awesome!! I will definitely send recommendations your way!

High prices, regular storage

Great!

Adrian was great

Internet says one thing and when u get there they say something else

Great service! The set me up with a unit the same day!

Great service. Thanks!

Great service from Lindsey!! Thank you so much!!!!

Super easy

Linsdey was great! Got our unit with no issues!

She was super friendly and answered all my questions!!

Very thorough and attentive service

The service was great with Lindsey

She was amaze ballz!!!

Was fast and easy. Just moving in.

Great experience. I wasn't sure about the space I could afford, but with lots of patience by the staff I was able to get into the right size.

Lyndsey was excellent! Very helpful.

Lyndsey was super helpful and answered any questions I had

Very pleasant!!!

Wonderful

Had a great experience getting a storage unit with Lyndsey. She was very patient with my employer and even made him laugh.

Every thing was great

Lindsey is kinda awesome...no she's really Awesome!

Lindsey was so awesome & very very helpful. She made me feel so comfortable leaving my belongings in the public storage...THANK U LINDSEY

Great service!!

Lyndsey did an excellent job helping me find right unit!

They are very helpful

Had an awesome experience. Lyndsay was great and so helpful. So glad I chose this facility.

Fantastic service. Process was quick and easy. Very friendly and would recommend people to store their stuff here

Great service

Friendly, informed staff, prices higher because of location.

Brittany was very helpful great customers service.

Lyndsey is super helpful!

Great service! Vickie had everything ready for me when I showed up. Easiest storage unit I ever rented

I really like this facility! It is clean, lit up and safe! The manager that helped me get set up was really AWESOME!!! Her name is Lyndsey, and her customer service skills are top notch! She told me that she was just the floating manager, but she probably could run the whole company. She really impressed me the most! It is a great location too!!!

Vickie was super sweet and very helpful answering any questions and walked me to my storage! This is my first time moving on my own and I enjoyed this process!

Linsey is a super star!

Barbara was so helpful! She helped me find another unit at a different location. She said she was new but, had excellent customer service skills. I would've totally rented there. Thank you!

Vickie was awesome and very helpful!!!

Do not rent from this company unless you are fully prepared for rental increases regardless of the terms on the Lease/Rental Agreement that you sign. The agreement I signed stated a monthly rental amount and 5 months the rate increased 17%. When I called the main # regarding this, I was told it was a month to month term and the rent can increased at the company's discretion. This is certainly not what I would expect when I entered into a contract.

Came in to get some quotes from Barbara and she was Realy friendly and helpful she attended me with respect and courtesy

Vickie helped us out! She was very kind and proficient. She helped us find the right size for the right price! Thanks!

Sp0ke with barbara while i was inqiring on pricing..she was so nice! I will definitely be back.

This property is always so clean and staff is very nice..

Vicki was awesome! Quick, efficient, and helped us find the best-sized storage unit or our needs. Definitely recommend!

Barbara was really amazing today very helpful with every question I had. Amazing guest experience..

Excellent service and straight to the point! Vickie was great at explaining and ironing everything out for a last-minute move. Really recommend here when you need it!

Very Profesional and more than helful...

Vickie, was such a blessing!! Very friendly and helped us transfer our unit with no trouble at all!! Thanks Vickie!!

Vickie was very helpful and made sure that we got the storage unit we needed. Very helpful overall.

Barbra was wonderful and the facilities are great!

Vickie was extremely helpful! She helped me to anticipate moving needs I would not have thought about. The facility is extremely clean too!

Barbara was very helpful today when I came in to consider moving my household items into this location while awaiting my apartment to be finished. I really appreciate her help!

Liked the property and friendly people there. Vickie was friendly people.

Amy was awesome! Very helpful and friendly!

Amy was easy to work with and very accommodating.

Corey, has been the on-site manager for the last few weeks, and he has been AWESOME, with providing adequates services.

Amy was fantastic.

Great service and very helpful staff! Special thanks to Vickie!!

Rosie was awesome

Great location and service is extremely good. They are available when you need them, professional and very helpful.

I stopped by to rent a unit for my business and received great service from Vickie. The units were clean and would rdcomend them to anyone. Thanks Vickie!

Great people!

Vikki was superb! She knew exactly what size space I needed and also made sure that I got the $1 special! Great job!!

Norma me trato muy bien. Buena persona.

Vickie helped me settle in with my unit. She was very courteous and explained everything perfectly for newbie as myself. She was very polite and genuine and i thank her very much for walking me through and helping me.

Vickie was efficient and friendly; units well designed with wide frontage, could use renter's insurance not property's; rat bait sensible preventative measure

Mrs. Vickie was very polite and her customer service was wonderful

Vickie at this location was very nice, helpful and curtious. if you're looking for a storage facility, come to Public storage on Henderson, where you will be treated with respect and kindness.

Kathy was awesomer!!!!

Vicki was very helpful while checking us out. Great personality and customer service.

Vickie came I my rescue when I needed help urgently for safe storage while in transition to new home. Thanks for making it easy!

excellent Kathy was very helpful ☺

Rented a locker here today with the manager Joni. She was very nice and friendly she explained everything to me very clearly and made sure I was aware of how everything works, as this is my first time renting a locker.

I had an appointment with Kathy to rent a storage unit for my daughter. Kathy was very helpful and professional, she showed me the unit and told me everything I needed to know. I had to bring my dog Gracie with me and she was very understanding of that too!! :)

I have used Public Storage on Henderson in Fort Worth for the past 10 years. Kathy was very helpful and friendly when I needed to move to a smaller unit. She found one on the same floor, which made the move much easier! The facility is clean and I feel safe when I go because of the security features.

Property was nice and clean Joni was courteous and helpful

Kathy did an excellent job helping me determine what boxes I need. Very friendly and professional. Thanks, Kathy! Fritz

Nice place, Nice rental, Joni gave me the grand tour and made it simple.

Andria is always fast and courteous. Lot is always clean and i would recommend to anyone

Wonderful staff that provided great customer service. The property manager Joni takes care of everything you might need. I feel very safe storing with them and the price was perfect. Strongly recommend!

Joni was welcoming and very helpful.

Joni was amazing!! Great Experience!!

My experience renting a storage here with Joni was amazing. She was very helpful and knowledgeable.

Joni was very helpful assisting me with my storage space rental.

Rented a storage unit from Joni. She was very patient with me and answered all of my questions!!!

Kathy did a fantastic job. She provided us with great instruction and helpful in every way!!!

Joni did a great job setting me up. She walked through several options and was very open with which would best suit my needs.

Joni was very helpful and professional

had good service with Tanisha

Was referred to this facility by a friend who said that Joni the property manager was the lady to see about a storage. He said the property was very clean and well maintained that it was very safe and I would not be dissatisfied. Well when I got to the property I knew right away after talking with Joni that this place was even better than what my friend had told me it was. I was able to get a unit, setup auto draft, and get the last thing I needed to wrap up my things all under one roof. The convenience of having everything you need and the friendliness and willingness to help by Joni was a delight and huge load off of my shoulders. I would recommend this place to everyone.

Quick, conveniently located, very friendly manager Jonie = 1 happy customer. 5 Stars your doing it right, keep it up and I will keep coming back.

Vacated my company locker today and was assisted by Joni. She made the process quick and painless. I will be back within the month to rent another storage locker with my new pharmaceutical company.

Rented a unit today from the manager Joni she was very helpful and energetic the location is beautiful and the convenience of it being across the street from where I live is unbeatable 5 stars!!!!

Andria was very very professional and a joy to work with, made the whole process fun. Def worth 5 stars!!!

Andria was great! Awesome service!

Great experience renting a unit at this Public Storage location. It's a convenient location with easy access and it was always secure and clean. The staff is very helpful, courteous, and friendly. Ana and Andria were quick to answer questions and made the move in and move out process quick and simple. Phone calls to this location were always returned promptly and my questions were answered. Wonderful staff at this location and I would highly recommend!

Public Storage was a great experience start to finish. Ana is a very helpful manager, and answered all of my questions and concerns with using a storage unit. She was very personable and I felt like I was her number one concern the entire time. The facility was nice and clean and very functional. Everything worked when you needed it to, and it feels very secure. I had no issues with billing or ending my very short term contact with them. They were so great at catering to my needs, I would recommend this storage unit location to anyone. Thanks, Public Storage!

It was very easy to reserve online and the walk in and get set up.

Ana was very diligent and made the storage set up a breeze. She indicated all the facility features and left no leaf un-turned. thanks Ana!

excellent service, really good place to store your things, secure and reliable. Ana (at the office) is really helpful and kind!

Andria, who just started there, helped me secure a storage unit recently. She was extremely helpful, professional, patient, and friendly in getting me set up. She processed me quickly, and I was moving in within minutes. This was an additional unit. The property manager there, Ana, was likewise so personable and helpful in getting me my other unit a few years ago. She has been extremely dependable all that time. They are the best, and I recommend them highly!

Anna was helpful and genuinely cares for you!

Ana at this Public Storage facility has been a delight to work with. We live out of state and our daughter is going to college at TCU and we have used this facility for the last three summers! Ana was very kind and made it a great experience. The building was clean and staff was great! Would highly recommend this Public Storage and we have to other out of town students!!!

Awesome manager!!... Friendly and courteous service.

I have been with Public Storage for years and Ana is awesome to work with as far as getting my needs met for a storage facility. The facility is always clean and insect free!

Tina and Ana were very helpful today with my box purchase.

I have been a customer for almost 4 years. Ana has gone beyond the call of duty on many occasions. Whether it's payment assistance or help with my unit, she is always there for me with a fantastic attitude! I had not planned to stay so long...and the cost goes up some each year...if it hadn't have been for Ana's superior customer service I would have moved my stuff to save money long ago! Keep up the good work Ana. I feel secure with Public Storage on Henderson Fort Worth.

Fantastic!

Service is the best in town. Ana is always available when needed and keeps us happy at all times. Wouldn't take my storage needs anywhere else but here!

Ana is so sweet and kind I had no problem at all she was very helpful.

We have three units at Public Storage on Henderson in Fort Worth. We have gotten outstanding service - professional, efficient and personable - from Ana Chavez, the property manager!!! She is a keeper! Love everything but rate increases, which are more frequent at Public Storage than competitors that we have resorted to in the past. The recent increase in rent on one of my three units stunned me. I hadn't even thought about moving until getting that notice. After making a few calls I now know that ground-floor, climate-controlled 10x20 units at well-located, reputable storage centers average $203 a month. Already 13.3% higher at my current rate of $230 a month, as of July 1, my rate increases 7.5% to $262. Your rate is now 29% higher than competitors. Love Public Storage, but cannot justify paying the highest rates I've come across with additional price increases.

Working with Ana at Public Storage was a pleasure. I was able to call from out of town to rent a unit for my daughter who is in Fort Worth. The process was painless. I was so pleased when I actually was able to see the location. The building was clean and well-lit and adding boxes to the storage unit was a breeze. I would highly recommend this location. It was nice to talk to Tina too.

Great location. Ana at the front desk is awesome!

In and out in no time. Great!

Ana is over the top helpful and courteous.

We had to go up to our storage unit on Saturday with no idea how to get in as we lost our file folder on our space. Angel who worked there was extremely helpful and very customer service oriented. It made the "stress" of it so much better. Great experience.

Went in to buy boxes. OK the first time. Needed more boxes and went back 3 times. Each time I went back the office was closed. Guess I just had poor timing.

Nice convenient location. The lady at the desk is very helpful and friendly every time we go in there.