Ms.Ebony was very professional and courteous ,friendly and smiles.She explain everything to me before getting started.And you do everything on a keypad screen. The property is clean inside and out. I'm very pleased with the story that I picked,Ms. Ebony stated if I needed anything to let her,know. I was showed unit and went back to office. I started unpacking ,had good vibes. Hope you have a pleasant experience as well.
Ebony was very helpful with assisting me with questions about storing ay the facility and also how the reservation works. She was very helpful and great customer service.
Ebony was on point and professional thank u for helping me out
Ebony was nice and helpful
Tina, was very patient and kind. She made the transaction very easy. Tina, I can't thank you enough.
Because of Tina, I had an amazing experience with this company! The customer service was top-notch, and she exceeded my expectations. I highly recommend Tina to anyone looking for storage and excellent service. She's at 1001 Beach. Thank you Tina
Went in to get a storage unit and Tina was so helpful and made everything so smooth and simple for me. Store was clean and very organized, I would reccomend this location to friends and family.
Ebony did an awesome job and was very thorough. She did it with a smile. Very grateful for her assistance today
Tina was very helpful getting the storage unit best for my needs and at a price I could afford.
I was treated like royalty I can’t remember ever being treated as fairly & every question was answered to my satisfaction.The lady that took care of me today was very professional.I wish there were more like her,she knows her job.And she is a beautiful to the eyes with the best personality I have encountered hands down.You got my business.
Ebony is great wonderful customer service
Tina , today was super friendly and exceptionally!!!
Ms ebony was wonderful made it easy for me. Thank you.
Tina at the 1001 W. Beach street Store was an outstanding service to her employer. She used proper etiquette in a personable, professional manner. Ever time I went to the office to speak with management, she far and beyond was caring in her mannerisms and showed no judgement, like the Saturday girl did. I enjoyed meeting with her and am sorry, will not see her again.
Lawri was amazing, professional and defused me Very rationally! Thanks for employing rational people.
Awesome customer service and fast from Ebony. Very friendly. Highly recommend this location!
Kristin Collins property manager is the best thanks for your customer service
Kristin Collins was amazing and professional. She is the best property manager ever Thanks for doing such a great job
Kristin thank you so very much everytime i have come up here with issues with payment issues and not understanding all the little fees that jus compound she took the time to explain it and break it down even though she might not have been on duty she is always on point with her tenants and at this point i came up here ready to take my stuff and leave all the hidden compounding fees but when i walked thru the door and seen her she didnt even have to convince me to stay her amazing attitude is exactly why im staying kristin keep doin what ur doin its awesome
Hey ebony was very helpful getting me started with my reservation and how to move in. She had awesome customer service.
My experience was awesome the lady working had good customer service , explained everything so I could understand . Read everything to me and gave me instructions how to get to my storage.
I love the storage spot I have and Jennifer is super nice and is always helpful, I can’t ask for better!
I have a storage here and have had no major problems. Jen is awesome and always willing to help the customers.
Great experience Jennifer the management lady helped me with the gate answered all my questions and was patient with my husband who wanted to see about getting another unit so we would have three at this property. we know we can trust that Jennifer and the rest of the staff are always looking out and keeping the storage is safe and clean!
Front desk is super friendly , store how you supposed to and you won’t get no problems
Property is clean and secure. The property manager Jennifer does an excellent job of ensuring our belongings are safe. She is also very kind and professional. She knows all of the customers by name.
I went with a friend of mine to her storage,and the mgr.lady Jen was very professional in all aspects of Public Storage Co.she respectfully answered some questions I had about possibly filling out an application for employment. Very clean, well kept grounds.Nice! 👍
Clean, safe, and a professional front office. Minus a star because 4 months after signing up I got a rent hike. I thought I’d at least have half a year. Also, they don’t have carts available for moving large items, so you’ll have to bring your own cart or dolly.
Jen was awsome she helped me with great customer service. I left cube smart storage because they have gone up on fees like 4 times in three yrs.
Kristin was amazing, quick and very professional, and I recommend to anyone who needs a storage. Thank you Kristin!!!!
Araceli was awesome. She stopped what she was doing, helped me upsize my rental. Explained everything and answered all of my questions I had.
The manager Kris was very helpful and was amazing. Awesome attitude and wish more people took their job as serious as she does.
The property managers at Beach are the best . The property was very clean and I will tell my friends to rent here
Kristin Collins is the best ..came in and helped me get everything situation. She is a true problem solver. ❤️ she deserves a promotion 👏 🙌
Extremely helpful staff .
Kristin Collins was extremely helpful. We had difficulty with our unit and Kristin provided a solution. This saves our company time and money. I very highly endorse Kristin as a valued employee of Public Storage. She finds solutions!
Kristin is always kind and happy. She goes out of her way to make the customer experience top notch
Kristin did an awesome job and very informative really knew her stuff, so when get ready I will definitely use her at Public Storage
Had the pleasure of working with Kristin today, she was so kind and understanding with me. I give her customer service skills ⭐️⭐️⭐️⭐️⭐️
Jennifer Robinson the manager is just pure awesome since day one I felt so comfortable and felt so secure with having my items there at Public storage I see how she is throughout the day cuz I'm in and out always doing something for somebody thanks Jennifer. You are appreciated.
Jennifer Robinson the manager has been cool and very helpful. Always there when I need her help.
Jenn and Kristina muy bueno gracias
I’m in customer service myself and help people through difficulties every day and I had a great experience today with Celeste.
So far so good. No problems here
Kathy is the lady at the front desk. I was stressed out and in a hurry. This women was nothing less but amazing. She was straight forward, very kind, and her customer service was a 10/10. highly recommend her buisness. She absolutely gets a 5 star rating
Great service thanks Kathy
Yeah Kathy was great late on my payment because of an autograph issue she called me up take care of it right away. I would refer this place to my friends and family
Kathy was great helping me
Love renting here Kathy is awesome
I don't rent at this lication...but i love kathy and come here every moonth
great service thanks kathy
Best service you will ever receive and great prices!
Great service thanks kathy
Kathy got me a perfect space
I want to thank you to Ms. Daisy! She was a big help in finding my storage space and showing me around the storage facility.
Kathy was really amazing. I recommend you ask for her every time
Great service thanks Kathy
Walter in got a gratis unit forma kathy
Easy experience, friendly staff and Kathy was helpful in getting my unit set up and friendly during it. Would recommend to anyone looking for a unit!
Kathy is really good at her job. Clean awesome place to rent a storage. Conveniently located also
Love Kathy keep coming back
Kathy got my dad perfect unit
Kathy was very great and helpful she help us pick the right storage unit for us we highly recommended her.
We finally were able to empty our storage unit at Public Storage after a number of years storing a couple of our deceased relatives. The staff are helpful and cordial. Thank you, Public Storage, for storing our stuff until we were able to bring it all home!
Extremely helpful when I set it up and helpful when I lost my key. Would 100% recommend.
Kathy is so nice and courteous! The facilities are always clean and kept well! Which is something to say for any storage company!
Kathy was great. Got unit and help me protect