Public Storage Self-Storage Units at 4901 Brentwood Stair Rd, Fort Worth, TX

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6
Address
4901 Brentwood Stair Rd
Fort Worth,
TX
76103
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 40/mo $54Best Price Label -
5'x10'Online only price$ 54/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 54/mo $72Best Price Label -
6'x10'Online only price$ 55/moSmall 6'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 55/mo $73Best Price Label -
10'x10'Online only price$ 72/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 72/mo $96Best Price Label -
10'x10'Online only price$ 85/moMedium 10'x10'- Outside unit
- Drive-up access
$ 85/mo $113Best Price Label -
10'x15'Online only price$ 104/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 104/mo $139Best Price Label -
10'x20'Online only price$ 109/moLarge 10'x20'- Outside unit
- Drive-up access
$ 109/mo $146Best Price Label -
10'x20'Online only price$ 133/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 133/mo $177Best Price Label -
10'x30'Online only price$ 149/moLarge 10'x30'- Outside unit
- Drive-up access
$ 149/mo $199Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Fort Worth
Resources from the Help Center
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See what fits in different storage unit sizes
Fort Worth Climate Controlled Storage At I-30
Storage units in Fort Worth are located between Wilson Road and Oakland Boulevard at Tom Landry Freeway. Indoor climate controlled storage units and outdoor units with drive-up access are on-site in a wide range of sizes, providing cheap storage near Gateway Park.
Golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Meadowbrook Golf Course. The municipal par 71 course is just over a mile away for convenient pickup and dropoff of your golf bag whenever you want to tee off.
Meadowbrook Elementary and Middle School families looking to declutter can store recreational gear in a 5x10 storage unit for play at Oakland Lake Park or Gateway Park. Behind all the athletic equipment, kites, butterfly nets, fishing tackle and picnic items, stow your holiday decor and off-season garments.
Forest View residents and others sharing an apartment close by can store duplicate furniture in a 10x10 storage unit. Pack in couches, coffee tables, dining sets, loungers and extra kitchen gadgets to keep common areas uncluttered.
Select an outdoor 10x15 storage unit to stow long canoes, kayaks and standup paddleboards. Drive-up access can help you load and unload for frequent paddling excursions to Lake Arlington or the Trinity River. There should be ample room to stow camping and fishing gear along with your oars and paddles.
Homeowners around Eastern Hills High School planning to remodel can store five rooms of furnishing in a 10x20 storage unit. If you are in-between residences, these large storage rentals can accommodate the contents of a three-bedroom home while you are house hunting in Fort Worth.
Fort Worth Public Storage has a range of options to fit your storage needs.
At this Fort Worth Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 416)
Customer service is amazing
Horrible place. I wouldn't rent here at all. You can never reach a manager and can't wait to get my stuff moved out. Even staff that have to come here from other locations say don't rent from any of the Public Storage that don't have a member on site. Rent goes up without warning, with nothing changing. If you're gonna raise the rent, at least up the services provided.
Great location right off the freeway with great help by the employee that was there i believe her name was shane. Either way definitely worth recommending.
The company as a whole is difficult to get started with. Location I was assigned seems to be in use. It is also upstairs, not on the ground floor as advertised. Website can’t log me in, despite my credentials being fine. Emails to reset credentials are slow to come or don’t come at all (yes I checked all my other folders). There IS a charge pending on my card, so something went right somewhere. Hoping once things get sorted it’ll be ok, but this isn’t a good start.
Self service for the most part. Convenient location.
Highly professional and extremely helpful. Would definitely recommend visiting Donnetta. 5+++ stars
This place was the worst storage facility that I've ever been at it's hard to get in and once you get in you have a slope that you're having to work with in a parking lot if you call that a parking lot cuz there's not much room for parking you have to push your items up the slope into the buildings and it's definitely not accessible to anybody that has a wheelchair or a walker because my father almost fell there in the parking lot trying to walk up into the the facility is filthy it's hot they have no moving equipment at all and you can't get ahold of anybody to help you with any problems you may have. And I didn't get to see the place before I rented it had I seen it I would have never gone there they're lucky I even get one star! Donetta thank you so much in helping us close out the account you have been wonderful !
OK So I still dont understand if I rent a 10 x 15 why the door is only 5 ft wide. But RYAN was awesome!! After speaking with him on Saturday and having to drive to the Beach St location, RYAN got everything fixed to my satisfaction
Ryan is so amazing I would rent here again and again
I like dealing with real people. This experience proved why. I had to go to main office to get code to the gate. There was no lock in the unit, got a call and said it would be in there the next day, it was not. I ended up buying a lock, now I have to work on getting a refund for the lock I purchased.
Ryann is the best
I love this facility and Ryan is so amazing the facility looks so good now would highly recommend !!
Will be renting here because Ryan has such a great attitude major improvement to public storage
I recommend this location Exelent customer service Ryan is the best always so friendly and professional 🙂
Do not rent here. They won't return calls. They mark you as a move out and cut your lock and steal your stuff. This place is nothing but crooked and thieves
My assigned unit was already occupied. After numerous attempts to contact someone I finally got through and was reassigned another occupied unit. I finally just tried getting my money back as by this point I had already been charged three months for nothing. Customer service said I had to talk to the property manager but it's like they doesn't exist so I just had to file chargebacks. 15/March/23 Update: this shady business actually sent me to collections.
Great
They don’t even answer the phone I paid for a unit and never got my gate code or had access to my account
Very quick & easy experience, set everything up online with no problems....
The staff seemed great. But it gets packed and there isn't much room for all the people coming and going. You also have to punch a code for every door you go through
I have been contacting this location for 3 months to get my keys replaced. After numerous emails and voice mails to multiple numbers provided from the call center I have NOT be responded to. This makes 3 months that I have paid for a unit that I cannot get access too, and the representatives from the online chat AND the call center have advised the only reason to remove the lock is to have a property manager on site. It makes no sense that a property manager can disappear for 3 months and yet somehow still be employed. To this day I have gone to the location and continued to call to not have access to my unit.
Clean, automated but suck you in with great price that goes up monthly after 60 days.
This location has gone downhill ever since it went to self-service only and no one on property. We have rented here for years and needed to downsize and it has taken nearly a week to get that resolved. There is NO communication if you leave a message and you get mixed answers from people at the location on Beach Street which is where the message directs you if you need a person. The property is also in bad repair. Today the elevator wasn't working. There have been days that the door doesn't open so if you needed something you couldn't get in at all. There are holes in the walls, and I serious question if the building is climate controlled because it seems awfully warm and it is a mild day today in Texas. The only saving grace was a relief manager at the Beach St location named Daisy. She went out of her way to help me with the transition to the new unit. Had she not been there, I don't know if this would have been resolved today.
Shawntal is great with answering all questions and takeing care of anything that is needed. Public storage needs more people like her. Helpful, friendly, and just great coustmer service. Thank you so much for all of your help!!!
Price has increased dramatically climate control units do not exist i almost passed out grabbing some things from out my unit recently. No customer service whatsoever unless you call taking to a voicemail without any follow up call service.
Horrible go to a different storage facility elevator broke down couldn't get to my unit cuz I'm in a wheelchair upstairs then the doors wouldn't work just a horrible horrible Place do not go location
I rented a storage unit in advance of when I needed it. When I arrived to put stuff in it the unit was locked. I could not use it. I contacted the company once and they told me a person could help me at another location. It ended up that no one would help so I canceled that unit and went to Uhaul.
Easy to deal with, easy to setup. Deshawn was friendly, knowledgeable and a pleasure to work with. ( This was my first experience with public storage Deshawn is no longer there, actually no human is there it is all kiosk now.) I have adjusted my rating for Public Storage because of dramatic price increases. The facility itself is pretty standard, though 2 weeks ago when I went last, the large doors were not working making it very difficult if not impossible to move your stuff in or out. This company also increases your rent about every 6 months. There is no reward for loyalty or staying with them. In the 3 years I have had storage here my rent has increased over 200% When you call they tell you sorry, nothing we can do. It feels to me like they get you and your stuff on site and know most people do not want to have to deal with moving again.
Tiffany at the Fort Worth location on Henderson St was outstanding with assisting me
Not good enough 😕 😞 😪 someone stole my storage unit. Since I didn't have insurance I'm not getting payed for the loss, lost more $6000. So recommend to get insurance or might as well leave things on the street...
Always clean. The staff is helpful! Never used any type of storage before and I have had my questions answered w smile! Update: There is no longer a person on site and it was a bit scary, it made uncomfortable. I moved out.
Good Storage to have your stuff at
I get another auction unit at this facility this time they do a great job helping me 👍.
Great staff. Very helpful.
Visited on the 11th of February. Cheapest in Fort Worth because only one elevator and it was broken! Parking lot full of trash! Decided to cancel reservation! I DO NOT RECOMMENDED!
Ya know it's ok
I don't recommend this place there's never anyone insight during business hours their climate control storages are not cool at all hope my photos survive and if your even a few days late my friend didn't even get a notice that they were about to put his things up for auction no emails no phone call no text it's no wonder they give you a great deal on their sheds so they can make up the difference from selling your storage.
What you'd expect. Clean, gated, easy. Near main streets but away from traffic on a main side street.
No human contact everything was done through kiosk. Easy set, no lock to buy, each unit had their own lock.
Good
First good deal.keeps going up monthly once a year or so.
I ordered it online when I got there was able to pull in go straight to my unit and they had a lock waiting there for me easy as 1 2 3 very happy with the establishment
Good security
Went to public storage on Brentwood stair I bought a unit online and when I got there the contents were missing
Easy online rental process
Nice people, really clean facility
Charges late payment next day. No grace period!
Vickie was very helpful and friendly!
I went about 4pm and the office staff were so inviting and supper nice she welcomed me showed me my rental space and showed me how to get in and out she also had me in and out I would recommend this place to anyone they have exallent custmor service thank yall so much
Was needing a storage unit for all of my belonging due to relocating/move out. I was over at this Public Storage Facility on Brentwood Stair Road. I was not impressed., it was dirty and the help not friendly, but I need a place for my belongings. The help there, Rhonda needs help with training and how to treat customers 👎👎👎.
Courteous attendant's!
My service was pretty awesome today. I was serviced by the lovely Jasmine.
Is good. Would store again.
Great customer service!! Easy access..
Jazmine is awesome she explained the process and was very polite.
The employees went out of their way to make sure we were good. The place feels very secure.
I was quoted 25dollar's for a storage but when I got there they tacked on insurance deposit all of these hidden charges I didn't appreciate that what if i had only 25 dollar's they say that to get you in there ya'll didn't know how much money I had because i brought in the only 25 dollars what i was quoted I hope one day someone do that exact same thing to you all ya'll need to stop doing that to people if I didn't need to move right away I would have went somewhere else do not go to this place you have been warned!
Great people. Go see Jasmine. She will take care of you.
Best customer service ever!!!💯💯💯🔒 me in right no cap🔥🔥🔥 love it...
Very nice...
Jasmine was great. Understanding and sweet
Jasmine was great, she was very helpful and very friendly and upbeat! Thanks alot for your service !!!
I don't have any problems and I have been late still work with me good people Jasmine is the bomb.com♥️😘
Jasmine was very nice and she helped me with my difficult time.
Jasmine is a very sweet young lady I enjoyed my time in the office with her! You go Jasmine❤💋🤞💪! Very friendly n helpful
This place is great i have been with them for almost 4 years now an i had no problem Jasmine in the office is wonderful she a great help to i would recommend this place 100 percent thank you public Storage for everyrhing you ha e done
Jan. 2020 We, have had an excellent experience with my storage provider. ”Public Storage on Brentwood!” 📦 The Customer Service Provider ”Jasmine ” was extremely helpful with delivering me an Explicit explanation of payment schedules & property rules & the opportunity to fully understand my bill & the break down the charges. I highly recommend her professionalism, to others. Sincerely, Very Pleased Customers 😊
Very professional and Jasmine property mgr. Is awesome very friendly always willing to lend a helping hand.
Jasmine was extremely friendly and help to get the proper size storage unit.
Fantastic customer service Jasmine is definitely the best representative y'all have ever had she definitely deserves a raise she has met every possible need I have ever needed
Angel was awsome showin me my storage today.👍👍👍👍
Great Property Management.
Manager Ms Jasmine was awesome very well respected and very great with me meet my needs very nice🙏10 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ and more
Jasmine has been great beats expectations always helpful
The woman at the front desk is the best. So sweet and kind. Very helpful person.
Jasmine is very nice, very informative and a very professional employee .
Great customer service and get place to store anything you hold dear to you !!! Jasmine was a big help thanks ...
The lady that helped me was super friendly
Fast & complete explanation of intake....... Suggest that Emergency Fire Exit doors be securely closed till needed for a quick exit. Perhaps a door latch system with alarm if opened would prevent it being left open unnecessarily. All these doors need to be checked daily at closing of facility's office.
Jasmine was the employee that attended me for my 2pm appointment. She was very helpful and courteous. Tour was provided and rules were outlined. Reserving online will offer better prices versus walk in. No complaints on my end with this location.
How much notice should I give before leaving the unit?
Mrs Samantha W was amazing and very helpful she made my move feel a lot more easy i can breath
SAMANTHA W. WAS GOOD SHE REALLY HELPED US. VERY POLITE AND EXCELLENT CUSTOMER SERVICE. PLACE WAS VERY CLEAN. AN AWESOME PERSONALITY. VERY INFORMATIVE.
Samantha W helped me with my unit and showed me where to go i came at a good time just wonderful
Jasmine is great. She's super helpful and really nice.
I was there with my boyfriend last week and Jasmine was super helpful and amazing! Very professional and made everything really easy to understand and rent!
The elevator has been broken 2/4 times I’ve visited thus far. My movers charged me extra because the elevator was out, and I had promised it would be working. Asked Public Storage if I could get a credit for this inconvenience; never called me back. Tl;dr if you like hauling furniture up flights of stairs, use public storage.
Great place
Please inquire about the prorated guidelines for moving out of your storage unit early. You will not receive a refund. I paid my storage bills on time. Not fair to the consumer. Bad policy, read the fine print. The unit I vacated, is now available for rent.
Darnasha and Samantha where so nice at this location darnasha helped me looking at different storages and they were passionate with my 5 year old son gave me a great deal too!!!! Give theses lady’s a raise
Good place
Was very satisfied with service very helpful an nice! Darbasha made sure I understood everything an got me a great size unit an helped me out with my lock! Very blessed for her today .
Darnasha provided me with a good honest I service with a beautiful smile and informative.
Its storage...
Rhonda was very professional and helped me protect my goods while in a storage
My brother rented here last week and the manager Rhonda was very helpful and keeps a very clean property. Thanks for everything Rhonda!
One star off just for location. Otherwise it's fine. Not a lot of space to maneuver a vehicle and not enough carts. But it's clean and climate controlled with decent pricing.
Rhonda was very professional with a customer who was belittling her while I was waiting to pay my bill and Rhonda smiled and was trying to explain but this lady would not let her talk or wait on me .Great job and she is always helpful ,and property is clean .
Very knowledgeable about hat she's doing and very helpful and outgoing and helped with our decision making on the storage........
Rhonda was really helpful and quick when I went to get my unit! Great customer service!
Rhonda was amazing and Joyful. Very clean location with fast service
Rhonda, great experience and outstanding customer service and support.
Rhonda was exceptional , great customer service , She showed product to protect my goods but we had everything already .
Rhonda provided me with great customer service, property was clean
Rhonda gave the best Customer Service & She Was So Friendly !!
Rhonda did a great job, she showed me the space and gave me details on how to secure my personal items. I rented today!!!
Rhonda is great! I am so happy she is back at this store. She is an all star manager.
Rhonda was very helpful. Very good customer service. She fast and efficient and very nice .
Rhonda was very professional and very kind. She even took the time to help me set up my phone . Thank You so much for all you done for me
Rhonda was very pleasant and helpful during my visit and made me very knowledgeable of my services..👍🏾👍🏾😊
Rhonda is great! Made is so easy.
Deshawn was very helpful with my storage needs . i highly recommend this facility
My cousins storage was broken in and the lock was changed. How in the hell was here time for people to rumble thru every box ? Either this was an inside job or someone allowed people to stay overnight.
Great and helpful servers
Dre had help me out.
Deshawn was awesome and funny! Very professional ! And answered all my questions!!
I love the nice manager Michie w in the storage space was the right size I would recommend
Deshawn provided above the normal customer service and was very helpful.
The service from Public Storage and PM Deshawn have been great to me ! Thanks again
Great service best yet..THANKS DESHAWN
Public storage was so good
Arrived 20 minutes before closing without an appointment and Michie was receptive and willing to help me, even staying after closing time. She answered all my questions cornering contract details and insurance, patiently and politely. I would recommend Michie for a raise and I would recommend Public Storage.
Great and quick service! Thank you for all your help DeShawn 😁
Very help and thanked me for my military service
Great service
Nice gentleman, no rush, well maintained units
Excellent customer service. Very friendly place.
Property and staff are awesome!! Everytime I come here I am treated very professionally and courteously. I recomend this location for any storage or packing needs.
Great Service and extremely nice people 😉
Our rental rate increased $40 after 3 months with only 30 days notice!
Love them clean place
Rhonda helped us with all our storage needs . would recommend this property and manager
Rhonda gave good costumer service and patience! Rhonda dio buen servicio y paciencia!
Rhonda and David helped me so much , Rhonda showed me different spaces until I got the right size for me. Very professional and courteous. Well recommend thanks
Rhonda Shareif is a great worker she helped me with everything I needed to now
The property manager Rhonda was awesome she stop her lunch break to help me find a unit 👍👍👍
Elevator down Again 🤢
Very clean property! Excellent customer service by Rhonda upfront very courteous and helpful! Truly recommend these units. Propiedad muy limpia! Muy recomendable
Rhonda services were excellent property was clean
Rhonda and her staff was very helpful with myself in getting into a unit that would work best for us.
Rhonda was so nice and helpful! She showed us everything we needed for our move and more!
Mrs. Rhonda was absolutely is amazing!!! She's was so helpful and made the process go by smooth!
False advertisement, lady was rude and storage unit was extremely small and had to go up two flights of stairs. Sucks
Rhonda we have had our storage for a year and she has been the best manager ti deal with. Ahe is friendly and nice. Makes payments easy and property everything about her is cool . keep her
I just recently reserved a storage unit with Rhonda at Public Storage. She was so helpful and made the process so easy. She was very nice and pleasant to talk to. She helped me find the right size unit and even helped with packing and storage supplies! The units are nice and feel very secure too. Thanks RHONDA!!!
Easy move in. Rhonda was excellent with getting me in asap. Property was clean and was very nice looking
Rhonda provided great customer service and was able to save me money on the correct unit I actually needed.
Nice roomy storage...outside..not hard to find.
Rhonda is a great asset to this company. Very friendly and social. I had a great experience setting up my rental and look forward to a wonderful relationship.
Rhonda was amazing wonderful the best customer service and clean property fast and friendly
Clean storage, Great customer service!
Rhonda was great and very informative !!!
Rhonda was a very good help and helped protect my goods
Amazing customer service
Rhonda was great getting us as close to front door. The Only problem and not her fault was she called her Hotline and it said if she had a customer in office push one but she was not able to get any help and she could not rent is the orignial space because it would not show up in her inventory.. Not Rhonda fault she was amazing
The lady in the office Rhonda was great. Would definitely recommend to a friend.
Rhonda was great and helped me; but I did like call center and email stating I could show anytime and she had two appointments in her office she set me with an appointment so this should fixed and will help your managers very much
Fabulous and organized experience today and every day with Rhonda! I arrived early for my appointment and she was there! Rhonda recommended all the supplies I needed to keep my precious cargo fresh while it sits in storage for a few months. The storage space she gave me was clean and bright with no odors: very nice. She is a wiz on the computer and I had my contract, keys and keypad code in 1/2 hour. One thing the website does not mention is that you MUST make an appointment to set up your storage place, even after you receive your confirmation of reservation. That’s NOT on Rhonda...PUBLIC STOAGE should update that info on reservation emails and paperwork! This is a busy and clean facility run by a top notch property manager named Rhonda! Thanks for the excellent service.
What time do the gate lock
Rhonda waited for me to be able to make my payment right before close, she was friendly along with Josh
Rude, nowhere to discard trash then they charge u for leaving by dumpster, managers change every couple of weeks. Would not rent at this location. Ramey St is nicer.
April was very helpful being this was my first time coming to public storage. She made sure I had all the information I need.
April was very helpful and I would advise any and every one to stop by.
Customer service is very poor. The girl who works as manager lacks any semblance of what would pass as acceptable manners, much less actual professional service. Then we move onto the unit themselves - the building elevator stinks worse than a high school locker room. The storage unit itself is coming apart. I needed a temporary place (about a month) to store some furniture before my apartment became available. This was a last minute deal, poorly researched. I will definitely not be returning. And I would suggest anyone considering this place to find ANYWHERE else.
It's okay
Cheaper to get online
April is awesome! And she handles the crazies well.
April is belong the best customer service representative ever did her best in keeping me happy 💝
April is the most awesome, organized, knowledgeable employee I have come across in years. I've had some horror stories happen with other units...I ABSOLUTELY LOVE HER!!! DONT MISS OUT!!! you won't be disappointed.
Michelle was a very good customer service worker today. And she met my needs.
Takhya was great really attentive and knowledge of her products after telling her what all I needed to store she knew exactly what size unit was needed to hold my things(shocked me when I was told she was new and still in training she has things down pack).....the office staff is very inviting and helpful....
Miss T was wonderful, freindly and super in formative.
Michelle gave me terrific service she rocks!
Michelle was great with the service .Very well mannered.and the storage was clean.keep her around.
Michelle was great. She is the best!
Aimee was great. U Rock Aimee. I would recommend this location to everyone! Great customer service.
April has the best attitude and thr process was faat and easy.
Amanda was very great and helpful with everything I needed and explained everything to the fullest extent she could I wish there was more managers like her!!!
Andria was very great and helpfull she gave me great service the entire process.
Andria was amazing gave me wonderful service from the second I walked in. If you ever have to store come see her she will give you the best experience!
Andria & April was amazing. The service was phenomenal as soon as i walked in the door. I would recommend this location for anyone who is looking for a space.
Andria is amazing gave me wonderful service from the moment I walked in the door... I would definitely recommend to all my family and friends... ever need a storage come here and visit Andria...
Andreas service has been outstanding since I've been here she always has a smile on her face. Great customer service worth 5+ stars
Andria made my first time getting a storage experience awesome. She was super helpful and nice. She showed me the facility and answered all my questions. 5+ stars.
Very helpful and alround nice people
This place is so damn nasty!
Andrea was great helped me out would recommend this location
Andria was awsome... She turned bad day into a good one!
Andria was wonderful gave 5 star service
Andria was very helpful and gave courteous service.. 5 star experience at this location
The manger, Andria was very professional and helpful. This was my first time storing with public storage and I will tell others about this location.
Public storage is awsome!!!! Andria helped with all our storage needs. Great price on our unit, the facility is well lit and secure. Someone's all ways on the property. Couldn't ask for better service!!!!!! THANKS PUBLIC STORAGE YOUR AWSOME!
Andrei my service is great it for 4 months the services have been remarkable
Excellent customer service from Anabel!!!
Andria was very helpful also made sure that we were taken care of excellent service great environment
Andria was amazing i will recommend anyone to rent storage from this location
Andria was very wonderful and helpful friendly and polite would def do service with her again. I will recommend to all my friends and family who need storage help!
Andria was amazing served me with a smile. Would recommend family and friends!
Andria was amazing she helped me with all my storage needs 5 star service!
Andria she was great .was great the first time i came in.you will love her.i love her service. Come and see her .you will enjoy.love yea
Andria was very helpful and quick
Kathy was a great help my friend referred me to the property and he was rite a great location and help full service.
Andria was helpful, fast, and informative. She did a very good job.
Andria & Kathy was very helpful with my needs today! This is the location you would want to store at for friendly service...
Andria & Kathy have always been so helpful with my rental. My only problem here is my light which doesn't work but it is in work order! Id recommend this location for all your storage needs.
Andria was excellent and proffesional really enjoyed her service....
Andria SHE'S AWESOME, saved my day!!!
Andria was amazing. Her winning personality made for exceptional customer service. Good customer service is rare these days, so I truly enjoyed the experience and will definitely recommend this location.
Andria gave great service with a smile! Was courteous and very knowledgeable about the space...
Wonderful service! Thank you Kathy
Kathy went above and beyond your average expectation and I was very pleased.
Spoke with Andria who was absolutely wonderful!! She is very knowledgeable and her customer services skills are impeccable! I would recommend this location for storage needs to anyone!!!
On April 29th I went to Public Storage on Brentwood Stair in Ft. Worth and Andria, Mike and Samantha were very professional, curtious , helpful, and customer service was top notch. I highly reccomend Public Storage on Brentwood Stair for all your storage needs. Call Andrea, Mike or Samantha and they will take good of you. Tell them Anita sent you.
Great
Andria was great gave me 5 star service and was courteous would recomend to family and friends!
Andria , Service was excellent. Everything was explained down to the t. Service was also fast and quick. Excellent customer service.
Andria&Megan helped me out in a very timely manner
Rosy was truly helpful accommodating me with all the right answers to my storage needs. Public Storage is the best.
I came in to office and Danielle showed me a space so I can get a idea of what I needed she was great and cute
Danielle was great today while I paid billa
Awesome Vicky and kathy!!!!
Danielle was awesome she's a really nice person
Very helpful but didn't rent at this one so can't say how it would be renting storage.
Danielle best customer service
Rosie has been amazing the renting process has been smooth and quick...
She were outstanding thank you thank you.
Rosie gave great customer service!!!!
Danielle was great today rental went smooth and great customer service
Danielle was great in rental great customer service skills
Danielle was absolutely amazing and the best!
Danielle was great in helping me pay my bill customer day
Danielle is a great person nice job
Very kind and helpful Assiciate Amy helped me thank u .
I went into your store to purchase a storage unit. When I entered the store the manager AMY was very pleasant, she answered any questions that I had. Upon leaving she thanked me for my business and told me to have a wonderful weekend.
Danielle was the helpful person .
I think Amy is great....n Really thank her for everything she did for me today.....
Danielle is all good
Danielle reminded me to pay my bill
Rented from Tamisha she was awesome
Rented from tamisha she was great
Came in to make a payment and got great service from suzie thanks Suzie.
Great experience Susie was really awesome
Great Service Suzie!!!
Suzie was great helping me get a storage at short notice, I definitely will refer this Public Storage to friends in need they are very Helpful and inviting.
Gwen and Amiee great customer service and support!!!!! They deserve a raise!!!!
Rented from Tamisha and she helped me get my unit quickly. Had an issue with the first and switched me to another unit without any difficulties!
Danielle was a great help!
Rhonda provides excellent customer service and made the move-in fast and easy.
Rhonda was an excellent manager!!Her customer service was outstanding and she was very courteous and informative!I would definitely recommend using public storage on Brentwood Storage!!
Rented a space to from Tamisha she really helped me out with my storage info.
Rented a unit from tamisha service was great
Rented a storage today and got great service from tamisha.
Rented a unit from Tamisha today had a great experience
Came in to make my payment Rhonda was good and very nice was able to get another lock I. Needed and she was very professional
Rhonda was great helped me protect my goods, and very nice fast and would recommend her to all renting
Rhonda was very nice & helpful! She helped me save money on my unit and was pleasant
Rented a space from tamisha she was great
Rented a unit from tamisha today and she was great excellent service
Rented a unit from tamisha A great sales associate ...Very helpful!
Rhonda showed me the room and it was great customer service .
Rhonda very good and she takes care of business. Very professional
Unexpected lock and insurance charge mandatory.
Rented a unit today.
Hi. I rented a unit today from tamisha and i honestly must say she was excellent. She had great knowledge on the mattress covers she sold me and knew exactly what i should get if i was storing for awhile. Although i could tell she wasn't feeling to well that didnt stop her from delivering a great smile and excellent service. Thank you tamisha hope you feel better.
Elevator has broken about 3 times in the past year and it always seems to be when we need it most. I am moving my stuff to another facility. Hauling heavy stuff up and down stairs is a major pain!
Rhonda was very polite and experience.she explained everything to my understanding
Rhonda she was very nice and helpful n very timely
Tamisha was great and very helpful and pleasant. She answered all my questions with a friendly smile and assuaged any fears I had regarding my renting at this location. Thanks Tamisha!!
Rented a unit from Rhonda today had an awesome experience.
Danielle was a great helper with Tamisha in the rental
Rented a space today from Rhonda truly had a great experience with her truly a nice lady
Rented a unit this morning and tamisha was very sweet and helpful and informstive. Great service
rented a space from tamisha and had a great experience having good customer service and she was very nice. A true keeper for the company. thank you tamisha you were great
went in to rent a storage and got the best customer service from tamisha she was very sweet and informative.
Rented a unit bought mistress cover Rhonda and tamisha were great !!!
Rhonda and tamisha are great. made a payment and they are very friendly
tamisha and Rhonda were great I had a great experience! public storage rocks!!!!! :-) :-)
Tamisha was very sweet and very informative.
Tamisha gave me great service!!!
must see rhonda she is great in handle payments and very friendly
Angel & Rhonda were very good site managers to help with customers payments & greetings
Angel n Rohonda gave and always give great service! Great job ladies!!!!
Rhonda and Jessica were very professional and helpful. I will never go any place else.
Ronda has been very nice and helpful since day 1
R honda got me she was so helpful and a nice lady she really love her job she made me feel good cause I had a bad day Ronda put a smile on my face before I left
Aimee was very professional and courteous in explaining the rental agreement and showing me the property. She called to verify my online reservation with 5 minutes of submitting and was very friendly. I've been familiar with this location for many years, but never had a need to rent space there until now. I compared prices at several locations and this size unit and price is just what I was looking to spend. Thanks!
Angel and Rhonda are the best people that i have ever worked with in a storage. they are excellant employees.
Easy to access location. Angel is very helpful and pleasant to do business with!
Rhonda. And Danielle. Was great in providing. Prices on a storage. Today
Aimee Was Very Friendly And Give Excellent Customer Service.... Thanks Aimee!
Rhonda has the best customer service every time I come in an make a payment she always greets me an makes me feel like my storage is in great hands. She's awesome.
I was well informed by staff their Rhonda made sure I bought everything I need and when I left the facility I was ready to store it.
Rhonda , was very helpful and the process of getting as storage was super easy and quick. I would recommend this storage location to my friends and family.
rhonda was great helped me with my lock thanks
Joni was very helpful on my move in. She explained the process clearly and made my move in simple. I've rented here in the past and both times I have been happy with the level of customer service I have received. Thank you Joni and Public Storage for your consistency in everything you do.
Mrs rhonda was a great help live this public storage. . Store here
Rhonda was amazing she helped its worth everything and i would defiantly store worth again if need be
Wonderful Rhonda
Rhonda was GREAT!!!!
Ronda was very helpful and courteous
tina was satisfactory in her service to me today. She was very professional good conversationalist and would recommend to friends and family
Rhonda is fantastic... Very helpful when I needed fast service !
I rented a storage unit for the first time from Rhonda. She was very efficient, knowledgeable , and very pleasant , I recommend Rhonda and this storage unit with a 10\ Jack Battle
Rhonda was the bomb!! Transferred from out of town and contacted 2 weeks in advance. She kept me posted on the status of my reservation the entire wait. The property was clean. Several people were moving in at the same time and she took the time to locate a hand truck for me. Vicki also kept me posted. Moving is never fun, but this team made it much easier. Thanks Rhonda......
The property manager Rhonda was very nice and helpful. She took the time to ask questions about my move to make sure the unit I was renting would accommodate my belongings. She was patient and offered advice about schools considering I moved from Wisconsin. The storage site and off was clean and cool! I would recommend this location to anyone looking for storage and advice on Texas... Thanks Rhonda!!
I like a lot this storage, i have a long time with them, I've never had any problems. Rhonda its a very nice person She is always very friendly, helped me in everything that I needed
The staff provided excellent customer service. Vickie assisted me with everything I needed to make the decision to choose Pubkic storage , Andrea followed with me to complete the entire process of satisfaction. Stllar Help!!! Awesome personalities!!!!
Wonderful worker Rhonda she was very nice helped us out alot
Rhonda gave great customer service.she was knowledgble and hep protect our goods while stored thanks rhonda
Rhonda. Was great
Rhonda was perfect with services
Great
Excellent service Rhonda is amazing thank you guys.
Great service, Rhonda was very nice and made everything so much easier for us. So happy wiyh their service!
It was very pleasant and Rhonda was extremely nice, and she has a lot of patience. She's a great person. She made me feel welcomed. Thank you so much, Rhonda.
I fell behind and Rhonda was very polite on her calls to me and very helpful with my family and very understanding..a plus
Rhonda was very helpful and efficient! Great experience.
We are moving from west to east side ,talk to Rhonda as she is fast and courteous, she had patience with all our questions and knowledgeable to answer them
I stored two suitcases for 2 weeks. The first day, the rep. was very nice...she even offered a job referral. My 2nd visit, I was met with rudeness. The last visit was to close storage account, all the trash from both side of hallway was swept in front of my storage and left there in front of my unit. NEVER AGAIN!
Really loved Rhonda,she is professional and great to deal with
I had very excellent service from Vickie
Angel was great
Thank you! Rhonda was extremely friendly and helpful
I love Rhonda....Excellent customer service
Rhonda was very helpful and curtious agent!!
Rhonda has very good customer service & communication skills!!
Rhonda was very helpful and patient with my family's big move.
Angel had great customer service she has given me great satisfaction that my stuff Will be secured, this is a place I would recommend to people.
Very easy!
Angel was amazing and extremely helpful. She made the entire experience very simple and easy. Definitely would love to have her if I ever have a problem (but... I don't want problems so... Ok. Nevermind) Angel was awesome and I love for her help AND her stories... :)
Rhonda was nice great customer service
Great I love rhonda's service,
Tina was very courteous and professional. She listened to the concerns that I had. I just want to say, Thank you Public Storage
Tina was very courteous and helpful in a timely manner
Tina was really resourceful. Thank you so much.
Rhonda sharief she really really help me out today and i think her alot
Miss rhonda is very professional about here job and helpful in detailing about the public storage
I love it! Miss Rhonda was very nice & pleasant..
Rhonda was she really helped me
Ms Debbie has alway been very helpful and the property has is always clean.
Karen was very helpful, explained everything with detail. She showed us the storage, it was very clean and spacious! I definately recommend for everyone looking for a place to keep their belongings.
Ms. Debbie is the greatest she goes far and beyond the call of duty when it comes to the storages. The storage facility is always clean inside and out. I use my storage to store summer and winter clothes, If I ever move I will just have to drive across town to store my belongings. Good people are hard to find these days. A HAPPY CUSTOMER :)