Public Storage Self-Storage Units at 5529 Locke Ave, Fort Worth, TX

Autumn and Clara were very helpful and made me feel welcome

Autumn and Claire were very nice

Autumn and Clara was very helpful and made me feel welcome

This place is always very clean and every time I have spoken with Autumn she was always more than helpful and willing to go above and beyond!

Storing at this location was fantastic, helped me when I needed it

Worst experience ever. No one was in the office and they did not give me a good service

Very clean and well kept

I’ve been renting spaces here since it first opened many years ago. At that time it was All Storage. Doug Smith was the manager, and he did a magnificent job. All of us loved Doug. He was always kind, courteous, professional, and kept the entire place immaculate. If something was broken or if there was a problem, he took care of it immediately. Many of us long-term tenants are still in touch with Doug and have remained friends. Sadly, he retired. The people taking his place did a good job, but it started going downhill a little bit at a time. When Public Storage bought All Storage, the transition was very difficult and rocky. Usually at least two of the four elevators were broken , sometimes three! The garage bay overhead door was broken for many many months, creating many problems and inconveniences. I’m happy to say, the current manager has greatly improved things and it is much better. However, there is one employee , a woman with very short hair, who is unbelievably rude and hateful to everyone. Yesterday , she was gone most of the day and the office was locked, which meant that we could not have access to the dollies. They also have a security code system which can be very tedious. I have three units on the third floor and one on the second floor. I have one code to allow access to the third floor. If I need to to the second floor, I have to go down to the first floor, get out, put in my second floor code to be allowed access. They’ve taken away the water fountain , and there’s not even a waste basket by the office anymore. I have four units for my business inventory, and pay about $1800 per month. They are doing a much better job, but need to get rid of the rude employee and be a little more customer service oriented. A water fountain would be a good start. And having the office be open during business hours does not seem unreasonable to expect.

Our school's PTA had a unit here for years. Great facility. Always clean. Staff always friendly and helpful. Good prices

Not too happy with this particular Public Storage. My boyfriend has a unit here and has tried to talk to someone in the office on 3 different occasions during business hours and no one is ever in the office. He thought he would try again today and again, the doors were locked and no one was in the office. As I proceeded to call the Public Storage, a lady gets out of her car and my boyfriend asks her if she works there. She rudely tells him that she is on her lunch break and my boyfriend begins to apologize to her (being the sweet man he is) She then tells him to come inside and talks to him very hateful and with disgust in her voice. She made my boyfriend feel like he was such a bother when in actuality she is at work and should be treating her customers with more respect. I was appalled at the way she talked to him and something needs to be done about her nasty attitude.

Nice friendly fast

Great experience!!! Derrick and Katy were awesome!!! Make sure to request them(:

Just rented a space from Kali , she was extremely helpful! Thanks

Letty is the greatest ever! We can after they closed (we thought they closed later) and had to put our stuff in that night and she stayed overtime so we could put all of our stuff in our unit. Highly recommend this place especially if Letty is there!

Kali is an awesome Manager at this location. She cares about her customers and she is very knowledgeable. She has worked very hard to bring this place up to speed and her hard work truly is paying off.

Do not go to this place they will call the police on you and take your stuff to auction

Friendly staff, clean facilities

Good service good people

Best storage unit in fort worth. Come see kali at public storage on Locke ave.

I came in looking for a unit while moving and Kali was amazing. She got me a unit that fit everything I needed and for an amazing price. Incredible. If you need help here, ask for Kali! Best customer service I’ve ever received at a public storage.

Had a few questions about renting a unit was very clean office and the 2 employees that were in office were both very professional and friendly!

I have to make it known publicly that I received some of the best customer service I've seen, let alone received in a LONG time! I went to check on a storage unit at the ALL Storage on Camp Bowie in Ft. Worth, and there was this young lady by the name of Emilia there. She was so informative, intelligent, and just all around helpful that I would've gotten the unit regardless of price! (The price was very competitive also😉)! Her winning smile and informative take charge attitude said Manager loud and clear to me. What an asset she is and would be to ANY company! I think she said her main store is in Benbrook but she helps out at other stores when they need it. Versatility/ team player! I'm glad that I just happened by and she was there. It made all the difference in my day/move. P.S. When I called to get the info. to contact All Storage about my experience another young lady who was very nice also! I apologize for not remembering your name but you know who you are!

I went in yesterday for my unit and they were absolutely amazing. Very helpful and kind.

Public Storage on Locke Street in Fort Worth, TX is the best facility. It is kept immaculately clean and in great condition and the staff (especially Justin and Kali) are the best of all the storage facilities we (business and family) use. They are incredibly professional, courteous and solution-oriented. I highly recommend.

Friendly and helpful

Kali is wonderful! She was so helpful. Thank you 😊

Kali and Justin are great to deal with. Very professional.

Justin is super friendly and very helpful. The entire staff is very nice.

Great service. Quick and easy getting storage. Great access.

Amazing workers and manager

Tiffany was a great help to me on my move in at public storage I give her an A plus

Good price. I just got lost inside. And had a fit with my anxiety. Probably has nothing to do with Public Storage.

Tiffany the assistant property manager was the most helpful lady and went above and beyond to help us with the best bang for our money as well as finding the right sizes and price to store our household. She was able to set us up with 2 huge storage units and one was climate control and the other was not. Any one needing a storage unit please ask for Tiffany!

Awesome first day, great and warm customer service. Got to see my unit before committing and climate control. Payments became easier than previous location. Ms Tiffany was very knowledgeable of all my questions and some concerns .

Ms Tiffany at the locke public storage unit in fort worth is amazing I definitely recommend her

Daisy and Emilia are amazing and helpful! I couldn’t ask for better managers

DO NOT RENT FROM THIS FACILITY! Unit was broken in to. They are trying to avoid us. From what I could tell several units got broken in to! I had been renting for 4 yrs. When Public Storage took over it has gone down hill. Never had a problem before they took over. Now no one is ever in the office. And doors wide open. At night they have replaced roll up door with fence anyone can climb over. Oh and not to mention fees have gone up $20 in last 2 months. If you have anything valuable do not store here.

These guys were friendly and helpful! Awesome service!

Awesome service and very helpful! Juan did an amazing job getting me into storage!

The NEW property owner (Public Storage) negligently left the main garage door open to the storage facility while I was traveling. Someone cut the lock off of my door in order to gain access to my unit. Can't get anyone to check the security footage or provide more detail. Good luck with 1-800 numbers and corporate B.S. I wouldn't recommend this place. EVER. It was great under previous ownership- first time I have downgraded a review from 5 stars to 1. Too bad there isn't a ZERO stars option.

Exorbitant rental increase going into effect on June 1, 2022. I'm looking for a new storage site.

Always clean and protected

Been with a couple of years a little high but very clean and the workers are very nice

This review contains advice for any prospective tenants who are considering signing a rental agreement with ANY Public Storage property. First piece of advice: RUN. Do NOT sign any agreement with these predators (Public Storage), go support a small mom & pop storage facility instead. Public Storage purchased All Storage in the middle of my rental term and it has been a nightmare since that day. When this location was All Storage, I had a phenomenal experience. Without alerting me, Public Storage reinstated my autopay (which I had turned off). This caused my bank account to overdraft at an incredibly inopportune time. Their customer service over the phone has been rude and unwilling to help. It’s almost like the operators there KNOW they have to be the messengers for aggressive and unnecessary policies that are entirely inflexible and bloodthirsty, so they resent having to speak with anyone. They changed my payment due date without telling me (causing me to incur late charges). The last straw was when they promised me a prorated bill for my last month (I moved out on the 5th of the month) then instead charged me for a full month (verbally threatening to ruin my credit if I didn’t pay immediately). REMEMBER THIS! Public Storage does NOT rent for partial months, you will always pay for a full month unless you move out before the 1st. I really needed this storage space, but I'm moving out to go to any one of Public Storage's competitors. Public Storage really blows and I wish they'd never taken over this location. These predatory practices harm poor people to an immense degree, so if you’re desperate DEFINITELY look elsewhere. If I could give zero stars on this rating I would. The staff who are physically at this location have always been wonderful, and I really feel bad about what Public Storage has done to their reputation.

So easy to move in!!

Great customer service and very friendly! Thanks Dawn.

Stopped by during a terrible day of moving mishaps and nasty surprises around every corner. Dawn saved the day with her quick thinking and great customer service! Turned my whole day around. I love it when a plan comes together!

Thank you Emilia

Very good experience. Quick and easy dawn was very helpfull

Very friendly people working there. vanessa and Emilia thank you for all you do. 🙌

Dawn was da bomb! Very friendly and helped me find a great deal for storage I needed. Highly recommend.

Dawn and staff were great and helpful! They are flexible and work easily with us.

Dawn is most definitely the best customer service person there… No matter how big or small the situation she’s always there to help… I would recommend this storage 100%

Emilia was super helpful, it was a pleasant experience

Very nice customer service Emilia she's got good customer etiquette you're greeted with a smile only problem you don't have access to storage till a certain time and when one works late need something you not I feel 8:00 would be a good time but my overall experience with them are great so far just the early closing hours but I was explained why so your belongings will be protected while they here and no one can break your lock and steal makes good sense too me

Selina was a great help in finding my first storage locker! Thank y'all!

Emilia and the rest of the staff here are super helpful, friendly, and accommodating! They’ve definitely helped relieve some stress with some of the best customer service I’ve ever seen.

Very nice, prices are up their though.

Emilia made my experience and need to change units SO EASY! She was so knowledgeable and a pleasure to work with and interact with! Thank you Emilia!!!

Emilia and Vanessa were awesome each time I went! Super knowledgeable!

Vanessa and Emilia have been such and amazing help to day thank you ladies

Vanessa was an absolute delight and such a great help. Place was clean and easy to access. 10/10 would recommend.

Yesterday I had went to All Storage to get some information and was greeted by Vanessa and Emilia. They were extremely informative and helpful and so awesome thank you both

We spoke to Vanessa and she was very helpful and informative. Told us where to get the cheapest lock and gave us a hand with getting a small discount for sign up. Awesome service!

Vanessa was amazing! She was extremely helpful and was very friendly!! I definitely recommend this place as I would to really come back again!

Vanessa was great in helping me find a storage unit. The place is also clean and easy to get to.

Awesome place for storage.

Nice and clean.Quick and efficient staff.

Wonderful experience, very clean. Professional staff. Jacob was very helpful explaining different storage plans and prices. Highly recommended.

Jacob was very friendly and made the process so easy! I highly recommend this company and this specific location.

This place is organized, safe as far as I can tell and reasonably priced.The biggest issue we have is the hours, I suppose All Storage thanks they’re operating a bank. Open at 8:00 AM, close at 6:00 PM Monday-Friday, 9AM-5PM on Saturday and 11AM to 4:30PM on Sunday doesn’t work well for a contractor or anybody else who has a full time job. On Christmas Eve, which is a typical work day, they were closed when I went to get some Christmas stuff a few minutes after Noon. That is very poor management!

Very nice place and excellent customer service

Not to happy with this place my son has unit here. His unit was broken into the took all his military stuff including his dress blues. These things can never be replaced and what hurts the most. We trusted this place because it was clean and highly secure that's what we thought. So before he left for Germany to service another four years in the Army we placed our trust with company with his valuable.

Jennifer was awesome! Very friendly, as well as helpful, and resourceful as I was able to lease stress free and get supplies in one stop.

Great customer service...Jenipher was very helpful!!

Great space and rates! Service was fast, friendly and professional.

Super friendly staff ... James is a good man. Thanks brah seriously thank you. Only issue I see is the hrs of Operation. Most people work days, just seems 6pm is a little early to be closing

Wonderful costumer service and a great tour

Noelle was very helpful. Made the rental process quick and easy

Great place, great people, and security is great too!

Easy access, great customer service. This is my first storage unit and I can successfully say it has been a great experience!

Jacob was extremely helpful with our last minute need for a storage unit. I would give him a TEN for customer service!

All Storage on Campbowie... Rock🤘🏾

Jennifer was amazing and helpful! I recommend All Storage on Camp Bowie! Feels safe.

Great price friendly service

Great and fast service!

Connie is an amazing woman who has really helped me. Highly recommend doing business with her.

Jennifer was a huge help getting us our second unit. I’ve used AS for years and they have always met my expectations

Had a very pleasant experience with this location of All Storage. Connie was very helpful with helping me secure a large unit at the last minute. Thanks

Teresa was extremely helpful and very polite. The facilities are clean, well lit, and easy to access. 12/10 would store.

Great, friendly service! Very clean and safe!

Great experience was very helpful..

Great experience

Fantastic experience with Teresa today. In and out quick with a great unit that we feel super safe about.

Sandy was a lot of help in getting us the space we needed.

Excellent service!!!

Teresa was very professional and a great help for our storage needs. Great clean place

Great experience. Lady in office very professional and answered all questions. Very friendly and easy going.

Great price,friendly help. Have carts to help move product.

Security is great and the building is very clean.

This is a very good place easy staff to talk to always willing to help

The staff was friendly, professional and extremely helpful. I was truly impressed with both the facility and staff. Theresa was absolutely amazing!!! I will recommend this storage facility to anyone!!!

I am very surprised with my storage experience here at All Storage. Jose was very helpful, a real professional. The facility is clean and appears well maintained.

I’ve had a unit in the past and ironically got the same one again. They made it getting a unit easy and painless, thank you.

Perfect location, great customer service, and a great deal.

Very good experience!!! Stephanie was the best!! Very helpful and informative. The storage rental was clean and well lite. Loved the carts. Made storing my things in one trip from the car. If you have (STUFF) you can not go wrong with All Storage on Camp Bowie.

The hours are very inconvenient and the staff is incredibly rude.

I was very impressed with this location and how clean it was, and how convenient it is to be able to drive right up to the elevators to load/unload your belongings. I have never used All-Storage for my storing needs before, but I am very happy with this place! I also really like that they have carts you can use to at no extra cost to bring things from your car to your unit.

Great, quick service Stephanie and Katilyn were a huge help. Thank you

Why not provide the sizes, height and price.?? Otherwise pointless..that is what people need or move on to see considerate, real information.

Jennifer was great it was easy and fast!

Not actually a customer but came to pick up an item purchased on Craigslist. The facility was very clean, and the security seemed good. I was able to get my car close enough that it wasn't too hard to load.

quick access, staff great,

Michelle was very attentive and extremely helpful. She helped me in a very timely manner. She has such a friendly personality and I would definitely refer my friends and family here!

I had a great experience! Mitshell was so helpful. We walked to see 3 units and was able to make my decision very quickly. She processed the transaction quickly too. Very pleasant experience

Michelle was very helpful and efficient. I really like the drive in feature of the facility and the music that plays throughout the building. Moving is stressful at best but having calm surroundings and helpful staff is so helpful to the process!😊😊

Michelle was super efficient and helpful!

Had an awesome experience. Rachelle got me a month free, in and out in zero time.

I have had other storage places before, but All Storage is by far the best one I've ever rented from. No complaints here!

Excellent customer service from Esmeralda I would recommend this storage for stuff. Great location

The facility is really clean, and seems secure. I like that they have so many cameras, and that the units can't be accessed from the outside and the hours are limited. Makes me feel like my things are a little more safe. They have some little dolly/ cart things that make it easier to move stuff in or out.

Awesome service, layout, pricing and access. Cleanest storage facility I have ever used. Staff is knowledgeable and polite.

All star is number one in storage had excellent excellent service from Melanie I highly highly recommend this place and Melanie ias well.

Very nice and clean! Melanie was extremely kind and helpful- very easy to work with! Definitely one of if not the best storage locations

Office personnel was great Took care of my needs

Awesome experience, great customer service. Michelle helped me pick out the storage unit right for me!

Michelle, helped me when i came in and she was great . was very helpful ..very informative.. Thak you having a grest employee..

Very friendly also great customer service. I would most definitely recommend someone to come store with you guys.

Very friendly, customer service was good

Very friendly staff and great service. Storage units are very nice and easy to get to.

Michelle was very professional and helpful. I definitely recommend All Storage on Camp Bowie

Thank you for helping me with my move...you helped not only provide a safe and clean storage unit but gave me some good tips to save money. Very happy person....

Michelle was very helpful and thorough went inquiring to rent the storage tent. Not only did she have no issues with sharing all needed information she did it with a smile at 9am. Not to mention she didn’t crack a single joke about my bed hair.

Michelle was very helpful and friendly during the entire process.

Michelle is very informative, personable all while being very professional and very polite will refer others

This place was very helpful and friendly! I am happy to say I have a new storage here now .. a big thanks to Dyana! Make sure you guys come visit her and get your storage needs today

Always great & friendly service. Dyana was a doll. Clean facility. My family uses this location for all it's storage needs.

The reservation process was seamless. Everyone I spoke with was friendly and helpful. The facility is clean and I really like 5he drive in access. The front office staff Dyona and Mitchell were thorough with the actual signing and very helpful and happy to answer my questions.

Thanks to Michelle i was able to look at some great clean looking storages. Very kind and informative. She definitely made this whole experience delightful and painless. Overall 5 stars in customer service and cleanliness.

Michelle was super sweet and professional as she showed me the available storage units. The units were very clean the elevator is spacious for movining items to the upper floors! So glad I chose All Storage on Camp Bowie.

Dyana is awesome! She got me right in and the process was painless..very convenient and surprisingly clean facility. Would definitely recommended.

I had a great experience and Michelle was my helper and she did an awesome job and helping me get my storage situated thank you great customer satisfaction

They have the most courteous and helpful staff you ever want to encounter. Ruben and Mitshell were more than helpful they actually gave me my first month free and a free lock just because their system was down. They have 71 cameras and that made me more comfortable with my belongings being there. The office was spotless and so was my unit. I Appreciate the dolly and the elavater too! I recommend everyone to use them . They have plenty of space and security and very affordable prices! Thank you Mitshell and Ruben!

Love this place. I have been with them for five yrs off and on. And I chose to go back to them because of their amazing staff. Especially mitsbell. She has been the sweetest person to work with you at all times. Besides the bubblely personality. Very understanding. Keep up the good job. Thank y'all . I do recommend this place because of the fact the is always clean and reliable. ☺️☺️☺️☺️☺️

Mitshell was very helpfull in fixing a payment problem i had very good attitude

Love the way they work with you.

Great service from Robin, Dyana and Mitchell!

They are great both Dyana and Mitchelle are pleasant to speak with. Thank you guys!

Dianna, Michelle, Connie are very friendly, patient and easy to work with. Very professional and a true asset to the company.

I really like being with All Storage they have the greatest personalities Michelle Connie and Diana and I've been with them for a year now! They very professional, And, I would like to stay with them as long as I need storage! they are the best. If you ever need a storage. If you ever need a storage unit! I would highly recommend All Storage.

Great customer service from Mitshell and Dyana. Would definitely recommend them.

My experience at All Storage was amazing. Fast and friendly service and very knowledgeable staff! Overall great experience!

Very helpful staff and a great location! Dyana helped us choose the unit that was perfect for us!

Dyana has been a life saver, solved my problems with an emergency move.

Esmeralda was super friendly and has great customer service. She found the perfect unit for me with the best price available!

Extremely clean facility in a very convenient location!!! Dyana was very knowledgeable and helpful.

So far so good, Staff Dyana is very helpful at explain the different units, And also saving customers money I appreciate that because I'm a single young woman and it's always great to save on everything.

We have had a unit here for 4 years and have had nothing but positive experiences. Easy to get in & out, safe and secure, friendly and helpful.

Clean, cool and friendly staff.

I give a 3 only bc I work Monday through Saturday, 8-5 and they close at 6. Doesn't give me much time to get my stuff in there or take any out. It'd be nice if they could think about the customers that work those kind of jobs, stay open until like 7 or 8...

Very good nice customer service person michele

Great, quick service and a great deal. I have changed my review to reflect my recent experience. Dont be late, the fees are astronomical. Even for a day or so. Plus i had a situation and for 1 month behind and a rate of 79.00......i had to pay 250.00 thats only after being told it was 460.00 2x due to a lien It wasnt even 2 months behind! I would have paid the first time but was repeatedly given wrong information. Was supposed to get a call back...nothing a week later and more fees I finally heard back. The best the manager could do was lower it to 250.00. I paid and am moving out asap! Even when i was in a terrible car accident and didnt pay at my old storage unit for 6 months (unit was a 10×10) total cost was 600.00! That was for 6 months total...just think the fees are a bit ridiculous here.

This was the easiest part of moving. Thank you very much Angela D. You were super helpful!

Two elevators and wide assortment of rooms for your stuff.

I have rented several storage units at All Storage for many years and the experience has been great. The facility is always clean and the staff very helpful. Also the fact that the customer parking is covered is awesome. The manager Doug has been fantastic to work with. I recommend this place if you need storage.

I purchased shelving that was being stored here. The Manager was incredibly accommodating and helpful when i was getting it shipped out.

Love it here very reasonable and very friendly people

Doug is the best!He makes me want to store my things here.

It was nice and clean and the staff was friendly and helpful.

El lugar es muy grande y con mucho estacionamiento, no tiene a/c pero es muy fresco y casi puedes llegar a la pueta de tu bodega

Love the staff they are I CXhe best* d. .

Nice clean location. Felt like everything was very secure.

This storage place is clean and laid out very well. Doc is super helpful as well. I will be recommending All Storage to anyone in the future

Safe and clean facility with a very friendly and helpful staff.

Super friendly, helpful, courteous staff. Clean, secure, modern facility in a GREAT location!

LOVED this place!! Everything was easy and accessible. Doc was GREAT and super helpful!

Great service. Nice units.

Fast friendly and inviting staff. I was treated as an invited guest where I was encouraged to select All Storage for my storage needs

Needed a place to store some family heirlooms. Found all storage near my home, offered climate control, big elevators with parking right in front of the elevator. Priced reasonably and even insured my stuff. Couldn't be happier.

Very safe location, climate control, great staff, cameras.

Very helpful staff. Clean secure facilities

Real safe

Very convenient and nice people to work with!

Great Experience. Will come back as necessary.

If you need a fully professional location to store your treasures, I would highly recommend All Storage at 5529 Locke in Fort Worth. This was the perfect place for my family to store our belongings when we moved. . .and after that, we decided to store out-of-season things. The security is exceptional, the prices are reasonable, and we really appreciated that our units were climate-controlled. When I was last there to remove some items, Mikshell was especially helpful to provide a friendly reminder that closing time was near. The store manager is very professional, as are all of the employees we encountered. We have been 100% satisfied!

This place is great I love the fact that everything is inside so I never get wet or too hot.And the staff there really knows their stuff,The hours I think is one of the best things about this place because they close at 6pm I don't have to worry about people hanging out all hours of the night so that gives my some will peace of mind . Thanks All Storage for being here when I needed you :)

I just want to write a quick review because my parents have used this All Storage facility in Fort Worth off Camp Bowie for years for different reasons so when it came time for me to leave my dorm at TCU for the summer I decided to store my belongings here during the summer months. I'm so impressed with the unique building and the nice employees. I went with my friend to get his stuff out of his storage at another place and I seen the difference in the cleanliness and service. Wow I will never use another storage place. I very highly recommend All Storage Camp Bowie.

I have been storing with all storage for many years and am very satisfied. The access hours at the camp bowie store are great and safe! I have stored with other company's in the past and had my stuff broken into. Camp bowie hasn't ever had a storage unit broken into. The facility is by far the cleanest Ive seen and very well managed. I like how everything is inside so i drive into the building to get to my unit. I don't have to plan around the weather. I always recommend All Storage!

My husband and I own an RV that we like to travel around in from time to time. When we aren't using it however, we need to store it somewhere. We had tried a couple of other storage facilities, but weren't happy with the service, or we couldn't get shelter for the RV. All Storage Fort Worth provided protected storage at very reasonable rates.