Public Storage Self-Storage Units at 5902 Ringgold Rd, East Ridge, TN

Sheri took care of us. She was very nice and expliend everything and showed us the space before we got it.

This is the best storage I have had … (Dustin & Mrs. Sheri is very awesome 😊

Sheri is very informative and resourceful. Beautiful personality

Sheri at Public Storage was incredibly helpful and efficient during my storage rental process. She patiently answered all my questions, provided useful suggestions, and made the entire experience smooth. Her friendly demeanor and professionalism made me feel confident in choosing Public Storage for my storage needs. Highly recommend Sheri at the Public Storage.

I had a mix up with my storage payment and Brooklyn was very patient and helped me get it resolved. She was very helpful!

Dustin is always ready to help and if he can't answer a question he will find someone who will very fast, great location

Dustin was very patient with my mother who is almost 90 years old and answered every single question she had with only kindness and patience, you don't really see that alot these days anymore

MICE AND RATS they will let your belongings get destroyed and will do NOTHING they will tell you file an insurance claim and not do anything about the situation there was constant poop and ants in my storage and ALL THE UNITS NEAR ME!! I told them for months and NOTHING!!! I moved and had to throw away half my stuff lucky I had renters insurance!!!

Dustin was very helpful from the time I walked in and until I left he answered every question he kept a smile on his face and he made me feel welcomed he didn't rush me or seem annoyed by my questions. I would appreciate Dustin for being humble and so kind.

I had love the service I got today with Dustin he answered all my question great place 😘

Rebecca was fantastic! I was helping my brother (with mental disabilities) and she was so patient, understanding and thorough. She walked us through the process and explained and demonstrated how to use the app, multiple times for him. Rebecca was professional, caring and efficient. Also, the unit and property were clean, well-maintained and safe. Thank you very much, Rebecca, for making renting a storage unit such a pleasant experience.

Dustin was awesome, he helped us earlier this week and it was the easiest move I’ve had so far

A guy named Dustin helped me with everything that I needed, and provided excellent customer service, definately a great storage option

Dustin was so helpful made renting this unit the best decision I've made....

Great and kind service

Ms. Sheri is the Best!

Sheri is always wonderful to work with. I'm glad I came to her store for my storage needs. Unfortunately, the storage has a rodent issue unless you choose the storage inside the building. Nothing was damaged, but rat and mice droppings almost everywhere.

Thank you Shadda for all your help. You made this moving experience much more smooth.

Great experience, Craig was a great help and a great asset to your company

Great service, outstanding staff

I have been in this unit for about five years my husband passed away and I was not allowed to get auto-pay because it was his account even with the death certificate but Sherry is the first one that has accomplished this for me and I am so appreciative thank you so much

Sheri has always been very courteous and helpful about my rental space. I rented with Public Storage years ago at a different location. And they were great as well.

Updated - They fixing the door to the indoor climate controlled. They are saying it will be 3-4 weeks. I have been told this for several months but the seem to be taking action. They appear to be taking it serious.

Wonderful working with them here. Staff was perfect and awesome. Friendly, easy, and very accommodating.

Hello , Sheri was extremely helpful and polite, I will definitely recommend this location to all my friends and family, Thanks

Sheri was very helpful. Very friendly!

Sheri provides excellent customer service. She always does her best to take care of her customer's needs.

Sheri was great handled all my needs with ease!

Sheri was very courteous and helpful

Great service nice people. Very clean.

Sheri was very helpful and showed me around. Nice clean spaces. Enjoyed my visit and got great info.

Great customer service and nice storage units. Craig helped us when we mistakenly reserved a unit at the other location on Ringgold road, and he sorted through it all.

Sherry did a wonderful job today we had a great experience today and thank very much for having us today

sheri is cool, got a deal !

Friendly and super helpful. Sheri helped us for everything we needed

Mrs. Sheri is amazing. She thoroughly took care of my rental needs and even gave me a bottle of cold water on a hot summer day. I highly recommend this location and the wonderful staff working at this site.

Great experience!! Sheri was great, super professional and helpful!

Rebecca was very professional!!!

Sheri was super nice and friendly helping me set up a unit and explaining everything thank you Sheri!

Quick and easy service.

They are great

Sheri is so wonderful and very nice. I was unloading my U-Haul into my new unit and she came to welcome me. It was so hot outside. She was very thoughtful and brought me some cold bottled waters.

Sheri is is such an amazing manager and wonderful help. I reccomend this place very much.

Sheri J is the Best Customer Service I’ve had anywhere since COVID. Thank you so much for the easy & friendly service. Sherry H

Sheri was very sweet and nice and helpful!

Very nice lady and respectful and helpful Ms. Sheri...thanks for the great customer service

Sheri took care of my rate decrease of my unit and also helped with safety issue. Thanks

Price going up

I had Karen she was great, very kind and nice property nice and clean

This is the most expensive storage facility in town and don't get behind they will hit you for every fee in the world. I am surprised they don't have parking meters in the lot. They are horrible

Just what my husband and I were looking for for our seasonal storage items. Nice, clean, and everything went smoothly. When we got there to get our lock and whatnot the lock was missing keys. Raven was so helpful and nice. She replaced the lock with no problems .

Raven was very helpful and efficient, and very prompt. Overall my experience with public storage is going great!

Katelyn was beyond helpful was very respectful definitely will come back

If you are in before 9 pm can you get back out

Katelyn went above and beyond in assisting my family in our transition. Utilizing Public Storage was a blessing, and she helped make our move smooth! Highly recommend this location!

Katelyn was fantastic to with!

Customer service was very nice. Katelyn was very professional and was very on point with the information provided. Thanks ❤️

Only issue is they don't like having the same customers, every few months the price increases. It like they want you only temporarily but then drop rates for new customers.

Good lord the storage been is totol to freak to high.specialy for poor people try to make end meat.is try there best to keep with there payment.that is all they have

Ms Karen has given the best customer service and she's a very nice and sweet lady 😊

Karen C was very helpful during our rental process. She made sure we got the right unit for our items and made it a very pleasant experience!

Karen was the best! We had a great experience and she has the best personality. I know my friend hints will be in good hands.

Karen C. Was so personable and really helpful! She made our process of moving much easier and I’m glad we’re using public storage!

Thanks. Very nice people.

Rebecca was GREAT! She was very nice. She made sure we had everything we needed. We definitely chose the right place.

I have had nothing but positive experiences at the 5902 ringgold road location because the manager.there understands my anxiety and depression issues and always explains things where.i.can.understand them. She never makes.me.feel.like i am a burden. I always leave with a smile.on my face because.beth always has one on hers...lobe thos.place!!! ipatient with me and does not make me feel like i am a burden..i always have a smile on my face when i leave.because she2tbem.them..isShe.ispatient and.

Beth & Sheri were awesome and made time to help with everything!

A very clean secure and efficient place. Beth was awesome and very nice. Wish everyone with this good!

Good Service

Beth was super helpful always see her keeping the business clean.

Beth was fantastic! Thanks for everything!!!

My thanks to the Beth, the Manger, for going the extra steps in helping my wife with the problems of cleaning out her late Aunt’s storage unit. She made a stressful process easier.

Beth was very helpful. She is great with her customers. Thank you

Beth was really great nice and polite.

Beth was very helpful

Danielle was fantabulous!! 😊 Great customer service at this location. Expect service above and beyond the competition! 💯😊

Kaleb was the best in helping me get my first storage unit

What size units do you have?

It's is a clean storage area only downside is the units are very hot in the summer. I'm sure very cold in the winner there is not much ventilation inside of the buildings

Very helpful group of people

Kaleb did a great job explaining everything to me.

Danielle was very helpful and knowledgeable about the facility. Thank you. Quick and easy process.

Enjoy their Attitude and the customer service atmosphere they provide.

Tanya was always very friendly every time I came in! She was very helpful!

As a current customer of Public Storage, I have always been impressed with the high standards of the Managers, first Katie, and now Tonya, and their staff on how well this facility is maintained and managed! My appreciation and thanks to Tonya on solving a problem to rent another unit!

Very sweet very nice thank u katy

Tonya was awsome!!!

Used this place for my storage for about six months with no issues. Would use again

Katy is always very courteous and helpful when I have been in to pay for storage units. Prior to back surgery in January, 2020, she has even go e above and beyond to open the door and come back and close it for me!!☺

I truly love this storage company.... they worked with me when I didn't have my autopay payment... and I also love that it has 2 entrances to access your storage....

It was nice

Katie is great and location is always looking good 🥳

Facility is clean and Staff is friendly and helpful

This is a really nice storage facility and I like that it is indoors.

Katy and Tanika were great... They were pleasant with an eagerness and willingness to assist. I reserved the wrong size but they worked hard to find me one that was more of what I needed... Thank you Ladies... You’re the true MVP’s.

I want to say miss katie at public storage is so friendly and helpful when u go in the door. So stop by and say hi just to brighten your day

Nice and clean facility

Katie is the best she is super nice and made everything super easy would highly recommend going here for your storage needs

The lady at public storage really helped my family out when we were having trouble with our unit

I absolutely love this location! Katie is an absolute doll and is always so kind and helpful. I always reccomend this location any time I talk to someone needing storage units!

The service they provide is great

Katie was very nice and helpful

Katie was amazing and has excellent customer service skills

I came here not knowing how this process works, but Katie was amazing in helping me choose the size I would need in the near future. I will definitely come back here!! Thank you!!

Katie was so nice and she was not being rude at all

Katie was super friendly and helpful. Very nice facilities and good prices. (I only said this last year because she told me to, to be honest they ask a high price for literally no service other than just watching over stuff)...

Grey was an awesome employee who answered all of my questions! He took his time with me and it was much appreciated! He showed multiple units and explained the difference! He was Great!

Awesome people love katie and grey

The service here is amazing! Thank you, Katie!

Awesome people to deal with....

Katie was awesome helping me out Suggesting things that were very helpful if i ask a question i got a Immediate response that was awesome and helpful thank you Katie.

Katie was super friendly! And very informative! Quick and easy!

Katie is the best

Katie did an awesome job helping me get into the storage I needed. She wend above and beyond even though it was the weekend. 5 Stars!!!!

Who bid on the public storages in East Ridge Tennessee in the last 3 weeks

Awesome experience with Katie. Very helpful and courteous. The facility was clean and I appreciate the security.

I have been renting from them for four months now. Great place and people also.

I came in to the store to rent a unit and April was the kindest most sweetest person and was a big help with all my storage needs

Tonya was a greathelp. We're ready to move in! Thanks for your help.

Today was one of the most amazing customer service experiences I've had in a very long time....Brook was so knowledgeable, friendly, helpful and enthusiastic she went out of her way to ensure we were comfortable with the units that Public Storage had to offer that we went ahead and rented from this particular location, she gave us such a peace of mind about their facilities we knew there was no need to look anywhere else ......Thank Brook for all your help, knowledge and time, it was a pleasure and blessing to meet you.

Very polite, helpful, and efficient

Went there today nice and clean

April was great she got me in and out with no problem and she was awesome

April was a big help and amazing interaction!

Moved some stuff

When is next storage auction in Chattanooga Tennessee

Gate operation place

April did an amazing job! Thank you!

Best experience in this situation

Dont know to much about them

April , Barbara, and Katie are very awesome! They are so helpful! Best storage unit in town!

Katie is Great with helping me. On what I need to move in

I came to the East Ridge location to purchase a couple of boxes to use for some important papers and sentimental items. Brook explained to me the sturdiness of the boxes, and I was quite impressed with her thoroughness and professionalism! I’ve never rented a storage unit, but after speaking with her, if I ever need storage, I will definitely rent from Public Storage. Brook was smiling and very bubbly as soon as I walked in the door. She had a great attitude, and should always work with the public. It’s nice to know when a customer can come to a business and know they will be treated with respect instead of like an inconvenience. We need more smiling faces like hers in the public. I can see that she is an asset to the company for sure! Public Storage is the place to go for all your storing needs. I will be back in the future. Also, I just finished taping this box up, which was very inexpensive, and Brook was not lying. She knew what she was talking about. The box is very strong and exactly what I needed. Thanks Brook for going above and beyond, and for helping a new potential customer.

April and Katie have been the best on my rental at your East ridge location

Graham did great service today.very helpful. Would recomend this location to anyone looking for a storage in the area.

April helped my family find the perfect storage unit and went above and beyond and answered all questions we had. She helped us a lot and has great customer service.

Katie is a fantastic! She makes the process easy. Having Katie at our location is a major plus for Public Storage. Thank you. Hugh Reece

April and Katie were so helpful and understanding of my storage needs. We checked other storage facilities and found the best people and deals with Public Storage.

Indoor. Nice facility, but had some trouble at the counter. The employees were very helpful though.

Much nicer and more secure. I use the storahe here from the previoys owners and got robbed. Inside job cops told me as owners kid was an addict. Never got my stuff back. Swore I would never use again. But these people took over and made major improvements.

They really keep a close eye on their customers belongings! They will contact you and inform you of anything they see suspicious going on with your storage space!

Very nice and and enjoyable..April and Katie are a blast... Thanks for the help...

Very good storage company

April/Kathy are very nice and polite they are the best

Katy and April has the best customer service, I would recommend for all of you to go to them.

Great service. April and Katie are fabulous. They get the job done done immediately. Would highly recommend.

April and Katie made my move into my storage so simple, the process was so simple and they set me up on autopay so I won't forget to pay it every month, if you need to store anything COME HERE and ask for April and Katie!

Sheri was polite helpful nice energetic and respectful

Vincent Burke is my boyfriend and we came in to rent a unit today and Kerrie was such a huge help to us. She was super nice,unfortunately she did not have a unit the size we needed available,so she reserved one for us at another location. I've never had anyone be so nice and help me like she did. She's an amazing sweet person. I'm gonna recommend every one I know to use public storage! Thank you so much Kerrie!!!

April and Katie are the best, they got me in unit affordable for my pocket and easy access, great customer service.

April and Katie were great. They helped and answered all my questions.

Kimberly was very nice and helpful.

Thank you Kimberly for the help

April and Katie were amazing at helping me get the storage unit I needed. April is a very personable and a pleasure to do business with.

Kimberly was very friendly and made the process of renting a unit quick and easy! Very sweet! Would recommend this location to anyone!!

I had a unit here for less than a month. I moved to another company that offered climate control after that. I hadn't moved most of my stuff in, but when I showed up (less than two weeks later) to empty the weird moisture control tub they sold me it was full and ruined. Although, I believe they would have helped to control the ridiculous humidity down here.. I also don't want to be forced to go to my storage unit weekly to empty a tub of moisture control beads.

April and Katie the two ladies who managed the front office were courteous and very helpful. Thanks for all of their help and I would recommend this place to anyone who wants to get a storage unit!

Had a lovely experience with Stacy today she was a joy to work with

April and Katie are fantastic! Best public storage ever!

April and Katy we’re lots of help! Great customer service!

Graham the property manager was a awesome help!

Very nice establishment! Customer service was outstanding. April and Katy were very helpful and made business very pleasant!!

April & Katie were very helpful and kind would recommend agai

April was wonderful stayed and got us all set up! Very happy with the service.

Renee is awesome. She was very informative and professional. She made my move in easy and stress free.

April was our service agent was very helpful and super quick to get our unit. Fastest and smoothest lease process I have experienced!!!!

April was extremely helpful in my experience and finding the perfect unit for my needs!

Renee was wonderful!

Renee helped me quickly get a storage unit and was pleasent every step of the way! I will be coming back for all my storage needs!

April is absolutely awesome! Moving sucks, especially twice in a month. But she literally made my whole day!!! Love her 💙

I Kay martin really enjoyed Ms.April was respectful mannaeable and very polite wish you.had more people like her she is.awesome

Barb and April are awesome!!! They really made me feel welcomed and took good care of me! I just love them!

Renee and Lola are wonderful they help me with all my questions and where very courteous will recommend them to everyone.

Do you have a bulging large enough for a dodge charger?

Renee was very helpful

Renee was great in helping pick out my storage unit. She answered all of my questions and was wonderful. I will recommend everyone I know to her.

Insightful

April and Stacie rocks! Place look real nice and safe! Recommend if you need storage come here.

Rene is so sweet and so helpful. Would definitely come back.

Renee is the Bomb, help me settle in a storage unit at the last minute, if you need a storage building this is the place to come.

Was down on my luck and needing a place short term to store my belongings.. Renee went above and beyond to answer all my questions(i had many), and walk me through the whole process... Cant thank her enough for all her help... Highly recommend this location!!

Renee is excellent always kind and great service when I come in to make my payment

Renée was very helpful in getting us set up for our storage needs. Highly recommend going to see Renée any stretch!

Renee was very helpful throughout the process of renting a storage unit. She was professional, kind, and understanding both leading up to and finalizing the rental transaction. She is an asset to the company and I will only work with her or another staff member in the future who uses a person-centered approach like her.

Renee was a great help with answering any questions office and property was clean came in with a frown left with a smile will tell all my friends and family about my experience

Amber was awesome on helping me get the unit i needed for my business. Excellent service thank you.

The staff was very friendly and answered all my questions. They had some good suggestions to make the move easier. B-)

Renee was amazing, very calm and pleasant to work with. Thank you to Renee for making a difficult situation a little easier to handle.

Renee is extremely nice and on top of everything. I choose to deal with her when down sizing my units as I get rid of items in my unit and she is very helpful with keeping me updated when smaller units are available. Do to me moving out of the country and having my belongings in public storage I felt very good about leaving my things in my climate control unit.

Renee was excellent and she really helpful. She also explained everything step by step.

April was the individual who helped us. She was terrific, helpful and knowledgeable. You can tell she loves her job. She is a great customer service provider.

Staff was very helpful - facility is clean and easily accessed

Ms. Renee is very nice and professional. She helps me everytime. She gives me all the information that i ask for. Ms. Renee always solves the problems i have. I love this Public storage.

April is lit af fam. Awesome customer service.

Renee helped us today and she was absolutely awesome. She educated on what was needed and didnt try to over sale us on anything. She was awesome!!! Go to Renee for all your storage needs or youll be sad you didnt!

Renee is always friendly and helpful with any questions and making payments.

Renee was very helpful! And helped me make the best decisions to accommodate my needs ! 😉

We love the staff!!! They are so helpful and polite!

April was awesome. She was helpful in every way possible. Very clean units, answered all questions, and was very friendly.

Very pleasant ,funny,helpful April and made the transition easy to my new home

I dealt with April today and she was amazing. Very friendly very helpful and would be glad to deal with her again. Keep smiling April

Mrs April Help me out a lot and I thank her for her service she nice and I like doing business with mrs April Thanks public storage for helping me Mrs. Angela Harden

My name is ALeathia Davis and I must say that" Renee" has exceptional customer service. She has patience and she cares about her customers. I feel special when I speak with her. As the years have passed I feel that customer service has depleted. It is very rare to find someone who cares. Who ever hired her must have seen her "superstar" quality. I want to thank Renee and Public storage for making my rental experience GREAT! !! Sincerely, ALeathia Davis

Renee the Property Manager was Great. She helped resolve our issues when the other properties turned us away. She was friendly, outgoing and informative!!;+) Facility was Clean as well!!;+) Thanks Renee....U ROCK!!;+)

April was very helpful and informative. She did not have the storage size we needed, but looked up several locations and informed us of the units and prices and special offers available at those locations.

Hey came in the store and got greeted by Ali and Renee, I was looking for spaces, their customer service was great, they were very polite and helpful, I will definitely be coming back and referring people to your store

Renee is soo friendly and sweet. Very good customer service.

Renee is friendly and very helpful!