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Address

7822 E Brainerd Road
Chattanooga, TN 37421

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-822-5796

423-822-5796

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-822-5796

423-822-5796

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    6'x7'
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    $ 14/mo
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    Half Price Sale
    Small 6'x7'
    • Inside unit
    • 1st Floor
    $ 14/mo $28
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    6'x6'
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    $ 15/mo
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    Small 6'x6'
    • Inside unit
    • 1st Floor
    $ 15/mo $30
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 15/mo
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    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 15/mo $30
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    6'x6'
    Online only price
    $ 20/mo
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    Small 6'x6'
    • Outside unit
    • Drive-up access
    $ 20/mo $40
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    5'x10'
    Online only price
    $ 21/mo
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    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 21/mo $42
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  • Save Impression

    6'x10'
    Online only price
    $ 22/mo
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    Small 6'x10'
    • Outside unit
    • Drive-up access
    $ 22/mo $44
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    11'x6'
    Online only price
    $ 27/mo
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    Medium 11'x6'
    • Inside unit
    • 1st Floor
    $ 27/mo $54
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  • Save Impression

    10'x10'
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    $ 41/mo
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    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 41/mo $82
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    10'x12'
    Online only price
    $ 49/mo
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    Medium 10'x12'
    • Outside unit
    • Drive-up access
    $ 49/mo $98
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    10'x14'
    Online only price
    $ 60/mo
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    Large 10'x14'
    • Outside unit
    • Drive-up access
    $ 60/mo $120
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    10'x15'
    Online only price
    $ 64/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 64/mo $128
    Online only price
    Half Price Sale

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    10'x20'
    Online only price
    $ 123/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 123/mo $164
    Online only price
    1 unit left!
    Limited availability

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    12'x24'
    Online only price
    $ 158/mo
    Online only price
    2nd Month Free
    Large 12'x24'
    • Outside unit
    • Drive-up access
    $ 158/mo $211
    Online only price
    2nd Month Free

    No Obligation

Self-Storage Near Chattanooga
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 431)

February 5, 2024
Google Public Storage Max Kacvinsky
Shadda and Craig are awesome! Set me up with a storage parking spot on short notice!
February 4, 2024
Google Public Storage Lyne
Shada was great very helpful and informative
February 1, 2024
Google Public Storage Kellie Malin
Shadda was such a wonderful life saver this morning. Her customer service made such a difference for me!
January 27, 2024
Google Public Storage Nacho Loyola
Shadda was such a pleasure to work with. I needed 2 spaces and she was very informative and successfully got my 2 units. Highly recommend Public Storage
January 22, 2024
Google Public Storage Joe Hullender
Great service from john in the office today .
January 11, 2024
Google Public Storage Giovanna Carvalho Castanheira Barreto
New management changed my previous experience. I no longer recommend.
December 19, 2023
Google Public Storage Cecy Piemonte
*SNEAKY CONTRACTS* Nothing speaks more volumes than a company that will take advantage of continued services. Took a quick google search and reddit read to find out this company will hike up prices with minimal and sneaky warnings. Was so glad I asked around prior to signing a contract. Be warned, read their contract and ask about pricing hikes before getting taken advantage of. And their promise to take feedback to management is nothing more than shallow promises.
December 15, 2023
Google Public Storage Tom Watson
After a few months they change the rate. Supposedly they sent a letter by mail.
December 15, 2023
Google Public Storage TJ Watson
Wow, this is awful. Public Storage will pretty much scam you with a good up front rate then a few months later, completely up the monthly cost substantially for no good reason. Let me do you a favor and request you just rent somewhere else.
December 15, 2023
Google Public Storage Kennedy Cataline
Public Storage may be the literal worst. They will basically scam you with a great up front rate then a few months later, completely change it up and the monthly cost will substantially get raised for no good reason whatsoever. Just rent somewhere else and save yourself a massive headache, and money in your pockets.
December 12, 2023
Public Storage Tom Watson
Anyone else get ripped off by their policy to change the rent after a few months? Whats the point of signing a contract?
December 11, 2023
Google Public Storage Craig McFarland
You have the best site manager at this property! With any kind of issues, that I've had, solutions were discovered in an unremarkable amount of time. I would recommend her/ your storage to anyone. Thank you so much, in my time of need.
December 6, 2023
Google Public Storage Tammie Walker
December 3, 2023
Google Public Storage Beth
Excellent customer service. Kim is wonderful. There is a couple who live onsite and keep an eye on things after office hours and I appreciate that. We’ve had no issues whatsoever. I give it 4 stars only because the parking area for vehicles needs to be filled/repaved with new lines painted and some barbed wire needs to be repaired. I highly recommend this facility. I love that there’s an app to use for access.
December 1, 2023
Google Public Storage Hunter and Megan Lewis
Aimee was amazing!! She was super nice and very helpful! She is the best! I highly recommend Public Storage and ask for Aimee!!
November 18, 2023
Google Public Storage R C
Great joyful experience very fast and easy process.... thanks miss Amy
November 6, 2023
Google Public Storage Marlin Martin
Aimee is always helpful. Great storage facility.
November 6, 2023
Google Public Storage James Day
Aimee was so helpful getting my storage space
October 20, 2023
Google Public Storage Jake Brewery
I went to the Cromwell location and met John in the office. He let me know there was a public storage closer to where I was working and would better meet my needs. He rented me the space I needed at the location that I should have had if I knew better. He said Aimee and the other staff would take good care of Me. Thanks John and Public Storage.
October 17, 2023
Google Public Storage Freedom IC
October 6, 2023
Google Public Storage Thomas Shirley
Aimee was absolutely fabulous! She was extremely personable and helpful and answered all of our questions. Every time that we have been back, she has greeted us by name and been eager to be of assistance.
September 26, 2023
Google Public Storage Emily Goughler
Aimee was so helpful! She made sure I completely understood everything and was really thorough with how the unit, lock, gate and monthly payments worked. I’m am so grateful for her time with sign up and check in. She made it seamless! Highly recommend this location and Aimee!
September 26, 2023
Google Public Storage Brian Fowler
Aimee was very kind and professional to me I appreciate her taking the effort and time to help me with my issue and I look forward to continue to do business with public storage in the future
September 8, 2023
Google Public Storage Courtney Connell
All staff has been super helpful, especially Amy!
September 4, 2023
Google Public Storage Philip barfield
Brooklyn did an amazing job assisting us! He attitude and professionalism really shined! Terrific employee!
August 30, 2023
Google Public Storage big hayes
Excellent service helpful to everyone
August 27, 2023
Google Public Storage Adam Maynor
I would like to thank Craig Martin. For going above and beyond renting my storage unit and very helpful. Very friendly and professional. Thank you for all the help and security of my belongings.
August 17, 2023
Google Public Storage Angi Womack
Kim was amazingly helpful and very friendly. It always makes things go smoother with someone like her who has excellent customer service.
August 15, 2023
Google Public Storage Scoggins Family
Great service, very nice people, especially that Ginger. Lol
August 13, 2023
Google Public Storage Becki Duke
Craig was very nice and helpful getting the best deal for my storage needs
August 3, 2023
Google Public Storage cassie mills
Kim is amazing. She gave me good info when inquiring.
August 3, 2023
Google Public Storage your relatable makeup artist
Kim walked me through the process of getting a storage unit since I was interested. She answered every question I had and she was very sweet.
August 1, 2023
Google Public Storage Steven Lewis
July 13, 2023
Google Public Storage Emmaline McNiel
Kim is great!
July 8, 2023
Google Public Storage tina brust
KIM IS AWESOME!!! We enjoyed our experience very much!! Thank you!
July 5, 2023
Google Public Storage summer glenn
such an amazing service!
July 4, 2023
Google Public Storage Brittney
Kim was awesome to speak to. She answered every question I have.
June 16, 2023
Google Public Storage Morris Latimer
I’m giving Kimberly Womack ten star because of her being nice she helped get me to download the App
June 15, 2023
Google Public Storage Angela Cottrell
June 9, 2023
Google Public Storage Ronnie Tucker
Friendly helpful made everything pleasant as possible this lady knows how to make you feel gald you came their
June 2, 2023
Google Public Storage cecil barber
The property manager Kim is absolutely amazing she needs more then 5 stars
June 1, 2023
Google Public Storage Robert Nicholson
Kim is is very competent and professional. Excellent service 5 STAR RATING. The best,
May 17, 2023
Google Public Storage MT
April was helpful and quick to get us set up!
May 6, 2023
Google Public Storage Robert The Car Guy
May 5, 2023
Google Public Storage Eddie Beene
May 4, 2023
Google Public Storage Karis McConnell #CoulsonLives
Very helpful (:
May 2, 2023
Google Public Storage MICHAEL REDDOCH
Kim was a delight to work with
May 1, 2023
Google Public Storage rachel lol
The property manager, Miss Kim always goes above and beyond for her customers she’s sweet and we all just love her to death. She keeps her property clean always if she sees us out on property and ask if there’s anything she can do for us and everything you have a very special woman working for you guys this
April 11, 2023
Google Public Storage Kellie Van Ness
Miss Kim is the most amazing property manager. She is always pleasant to speak with and if we have any questions or concerns or need help she is always willing to find a solution and go above and beyond to help us. She is a fantastic asset to your company. 🙂
April 11, 2023
Google Public Storage Debra Watson
Kim was amazing to work with. She could answer all the questions we had. The space looks great and the facility is very clean.
April 1, 2023
Google Public Storage Joseph Haggard
Kim was very helpful, and answered all of my questions very professional!
April 1, 2023
Google Public Storage Wilma Haggard
Kim is wonderful to deal with she knows her job well, very professional , she takes the time to answer all questions!
April 1, 2023
Google Public Storage Judy Weinmann
Well Mrs Kim was amazing she has helped me with renting 4 units she’s absolutely the best with customer service I’ve ever had if I could give her10 stars I would you have such an Angel working for this company she’s is absolutely incredible and sweet
April 1, 2023
Google Public Storage Brandon Johnson
Easy and quick. Great customer service.
April 1, 2023
Google Public Storage Caitlin Cox
Miss Kim at 7822 East Brainerd location DEFINITELY took care of us! She made sure we fully understood our best options, answered all our questions and was very kind throughout. Great customer service and we're very happy with our new unit!
March 28, 2023
Google Public Storage Justin Johnson
March 18, 2023
Google Public Storage Steve Wilson
Kim Was Phenomenal. The Location Is Clean & Friendly.
March 9, 2023
Google Public Storage Erka Gardner
We had a great experience today at the Public Storage on East Brainerd Rd. The office, the property, the storage space were spotless. There seems to be good security and they make it very easy to pay the bill through the app. It’s a plus they they are month to month and they don’t lock you into a contract. We are quite happy so far.
March 7, 2023
Google Public Storage Jane Dye
Kim is always very persistence to help she is one of a kind Sweet heart
March 6, 2023
Google Public Storage Heather Colvin Muntz
Craig was a great help and very knowledgeable!
March 2, 2023
Google Public Storage Edgar Granados
March 2, 2023
Google Public Storage Jay Knox
Kim was amazing it was a great experience.
March 1, 2023
Google Public Storage Richard Poe
Kim us a friendly person and a great smile. Made me feel at home.She is an amazing woman always there to answer any questions I may have she needs 20 stars
February 2, 2023
Google Public Storage The Real Khalil
Kim was excellent and very informative
February 1, 2023
Google Public Storage Audrey Bochat
Best storage experience i have ever had!! Kim the wonderful lady who works there is absolutely wonderful. Great customer sevice and very helpful. I would definitely recommend this Public Storage to everyone!!
February 1, 2023
Google Public Storage Trian Booker
Kim is such a wonderful and sweet women. She was very helpful when it came to renting my storage unit. I would recommend anyone who needs to rent a storage to go to Mrs Kim's and get one.
February 1, 2023
Google Public Storage SIMILE KELLOGG
Kim is the women to see so professional and courteous. I really appreciate her. Thankyou
February 1, 2023
Google Public Storage Christina Gordon
Rebecca is amazing great customer service
January 24, 2023
Google Public Storage Katie Butler
Kim the property manager is amazing. She’s been very helpful in making sure I get the best service in regards to my storage needs.
January 13, 2023
Google Public Storage Regan Jones
The process of renting this unit was so simple and quick. I've rented many storage units in the past, so believe me when I tell you this was an absolute breeze. Kim was so cheery and helpful, even with a boot on her foot! If you want an easy place to rent, this is the place.
January 4, 2023
Google Public Storage Tsukii Tama
I really needed help find a place for my couch temporarily and when I called Kim answered and she had all the answers I needed!
January 3, 2023
Google Public Storage Jonnel Ward
Kim Womack is such an amazing person so helping and kind
January 2, 2023
Google Public Storage Clint Poston
Craig the property manager on duty was great! He helped me with pricing, and reached hand over foot to accommodate for my needs
December 16, 2022
Google Public Storage Renea Pickett
Great experience friendly staff great service thanks guys
December 2, 2022
Google Public Storage Avis Winfield
Ms Kim was great; very friendly and very helpful.
December 2, 2022
Google Public Storage Jalen norman
Kim is a blessing to say the least<3
December 1, 2022
Google Public Storage a Roach
Mrs Kim was helpful cause I needed help getting into the hallway to my unit she's was awesome
December 1, 2022
Google Public Storage Chris Thompson
Kim was the best I loved talking to her and she was very professional
December 1, 2022
Google Public Storage Brian Elrod
Kim is awesome, very professional.
November 4, 2022
Google Public Storage Scott Healy
Kim was amazing. She is always willing to help no matter what. Goes above and beyond all the time! Highly recommend this place because of her!!
November 4, 2022
Google Public Storage Makayla Pippin
Mrs.Kim was absolutely perfect! She helped me so much and was so accomidating! 10 out of 10 recommended
November 1, 2022
Google Public Storage DeMya Fleming
Ms Kim was so helpful! I needed help figuring some things out and she was so kind and patient with helping me solve my little issue!
October 6, 2022
Google Public Storage Eddie Burns
Sheri was very nice and helped me with everything I had questions about!
October 4, 2022
Google Public Storage Derrick Wilson
Kim was very helpful and informative.
October 2, 2022
Google Public Storage Darrin Jenow
Took care of my every needs great location and the manager Kim was amazing always very polite and helpful.
October 1, 2022
Google Public Storage Nick Mills
I called around today looking for somewhere to store my furniture when I get to town as my new house will not be ready for another month or so. I must say, after calling a few other (less friendly) places, I was delighted to speak to Ms. Kim. Her friendly and polite attitude made me feel very welcome and confident in the security of their facility. I am looking forward to calling Chattanooga home very soon!
September 26, 2022
Google Public Storage Heather Frame
Craig was absolutely wonderful and so helpful! Highly recommend!
September 8, 2022
Google Public Storage Kezia Jackson
Kim was very sweet and explained everything in a good manner. I also didn’t know how to use my lock and she had no problem helping. She’s awesome
September 1, 2022
Google Public Storage Candace Smith
September 1, 2022
Google Public Storage rufus williford
The property manager Kim has been amazing with me and I love her to death
September 1, 2022
Google Public Storage Joy Davis
When I called the facility I spoke with Ms. Kim. She was very friendly and left an impression on me. Her service was outstanding. She went over everything with me. I had an amazing esperience.
September 1, 2022
Google Public Storage S. Ahsan Rizvi
I just made a reservation online and the property manager, Kim, was extremely helpful, and friendly throughout the process. Thank you, Kim!
August 26, 2022
Google Public Storage Kathy Sabatini
Kim was great. Very helpful. Thank you
August 12, 2022
Google Public Storage David Smith
Awesome service . Kim is an awesome person very friendly and respectful.
August 4, 2022
Google Public Storage Ted Steen
Service was awesome Kim is amazing took her time walked me thru everything she’s such an amazing woman will recommend
August 1, 2022
Google Public Storage Larry Mills
Came in to inquire about possibly renting from this facility and was meant by Kim. She was very professional and nice. She was able to explain everything in detail that I needed to know. Will be using this company in the near future
July 30, 2022
Google Public Storage jay thomas
Crooks. I rented a unit and agreed to $45 a month, couple months later they raise the rate, couple months later they raise the rate again. Now they are charging me $89 a month. That is too much so im a few days late, its not enuff that im paying $20 late fee now they are hatassing me saying they are gonna auction my stuff off. They are terrible people to do business with and if you ask me...crooks.
July 21, 2022
Google Public Storage Brian Miller
July 11, 2022
Google Public Storage Jacob Scott
Kim was exceptional and answered all of our questions!
July 1, 2022
Google Public Storage Hannah Huskins Palmgren
Kim was so nice and helpful!
July 1, 2022
Google Public Storage Aaliyah Sivels
Omg I cannot even start with how great Ms. Kim has been, every since I decided to do business with Public Storage she has always went above and beyond. I am so very thankful for this lovely soul may God continue to bless her.
July 1, 2022
Google Public Storage Nancy Carroll
They have a wonderful property manager, Kim! She is always so willing to help with a smile on her face. She is appreciated!
June 15, 2022
Google Public Storage Tyson Keller
The renting process was quick and easy. The lady at the front desk (Ms. Kim) was amazing, I got there just before they were about to close, she didn’t rush the tour and took her time answering every question.
June 6, 2022
Google Public Storage Stacey clay
Kim was excellent!!
June 5, 2022
Google Public Storage Sarah Dansby
Kim was kind and helpful!
May 20, 2022
Google Public Storage Wesley Kennedy
I came into the office yesterday was greeted by the PM Kim she was nice sweet I’m a returning customer she showed me the unit went over everything great with me I think she’s amazing
May 6, 2022
Google Public Storage Timothy Hodges
Kim was great
May 5, 2022
Google Public Storage Shannon Jones
Kim was awesome. Very helpful and nice
May 5, 2022
Google Public Storage Courtney Alexis
Kim was absolutely wonderful! She helped me with everything I needed and she was so patient and had the best, most kind attitude.
April 14, 2022
Google Public Storage Bekki
Kim was such a great help and so kind! Dad and I were unsure of getting a storage through Public Storage but Kim's great attitude and helpfulness convinced us to rent a space! Looking forward to seeing her sweet face :) Definitely recommend coming here.
April 2, 2022
Google Public Storage Devin Smiley
March 14, 2022
Google Public Storage B. B. Bell
March 4, 2022
Google Public Storage Sherman Wilson
March 4, 2022
Google Public Storage A Grant
March 1, 2022
Google Public Storage B Furlow
I was very pleased with my visit on Saturday. It slipped my mind to make a review as she so kindly asked so I’m doing so today. Kim made sure I had everything I needed and answered every question I had very well. She sold me some stuff to go along with my profession as a makeup artist. Outstanding employee.
February 18, 2022
Google Public Storage Jeff Anderson
February 13, 2022
Google Public Storage Actn0ut
Kim the property manager was so kind and super helpful throughout the entire experience!!
February 10, 2022
Google Public Storage Camilla Clem
This was my first time doing online auction. If it wasnt for Kim i would have never seen it thru. She was so KIND & PATIENT & helped me every step of the way. We need more like her in this world. Thank you
February 1, 2022
Google Public Storage Telisha Evans
Very helpful stayed on the phone with me till I figured out a payment method very nice and understanding glad I chose this place.and didn't get irritated after me calling 10 times ! Thanks Rebecca your awesome ! !😊 👍 I Recommend this place 100%
February 1, 2022
Google Public Storage Rachel Allen
Rebecca was very helpful!
January 21, 2022
Google Public Storage Daniel Bryan
January 21, 2022
Google Public Storage Daniel Bryan
January 20, 2022
Google Public Storage Jane Dye
January 20, 2022
Google Public Storage Earnest Boman
January 10, 2022
Google Public Storage R W Roberts
Storage units
January 7, 2022
Google Public Storage Ronald Woods
January 7, 2022
Google Public Storage Alvin Duncan
I I delivered the supplies to the public storage at 7822 E. Brainerd Rd. the property manager Kim went both and beyond to help me and I want to thank her
December 15, 2021
Google Public Storage B X
I want to say an enormous thank you to the property manager Kim & her co-worker Karen. These ladies helped me in the pouring rain to move my stuff out my uhaul into my storage up until way after closing hours because I had no help. They would not even allow me to tip them. I have been meaning to write this review but I was so very busy and I didnt wanna rush it. I just wanna say thank you very very much ladies. P.S: Kim was sooooooo pleasant & helpful in helping me to get set-up with my storage initially. She is a total beast when it comes to this customer service business!. I just noticed all these great reviews on her & they are so accurate. She seem to put no effort into being amazing, it just flows naturally...she must be an earth angel. May God continue to bless you tremendously & may everyone continue to see you for the huge heart & beautiful spirit you embody. More prosperity & blessings always.
December 10, 2021
Google Public Storage Ricky Murphy (Rick)
Thank you for always going above and beyond for your customers!
November 20, 2021
Google Public Storage Crystal Womble
Always treated with respect and courtesy
November 2, 2021
Google Public Storage Jack Gordon
November 1, 2021
Google Public Storage J Lynch
She is very friendly and professional at the same time. Wonderful to do business with
October 15, 2021
Google Public Storage Chris Allen
Kim was great. The unit she thought my boat would fit in had a door opening which was too narrow. She found a spot at another facility. It was outdoor, instead of indoor, but it was all that was available, and was a suitable resolution to store my boat as a stop gap until I could get it to my new home.
October 11, 2021
Google Public Storage April Crissman
Rebecca and Kim were excellent in helping us in what we needed. They both were very knowledgeable and friendly.
October 10, 2021
Google Public Storage __
None
October 7, 2021
Google Public Storage Kizzie AQuen
October 7, 2021
Google Public Storage Christie Clarkson
Kimberly helped me with all my questions she knows her job
September 24, 2021
Google Public Storage David Sowder
If you are in need of a storage building I highly recommend the Public Storage in East Brainerd. The staff (Kim & Rebecca) went out of their way to make sure I had the exact storage space I needed for my property. Moving is stressful enough and having a great experience with Public Storage really helped.
September 17, 2021
Google Public Storage Sherry Jordan
Mrs Kim was amazing with me she got me a unit at polymer drive for a good deal she actually needs 10 stars will recommend
September 5, 2021
Google Public Storage Seung Kim
September 3, 2021
Google Public Storage shannon headrick
Kim was very frindley and great to work with.
August 29, 2021
Google Public Storage Matthew Pollock
I am very impressed with the customer service provided by the manager, Kim! She happened to be at the busiest time of renting and maintained her warmth while moving with speed through the processes. I watched her work through 3 transactions while giving recognition to me and others who were waiting. She went beyond her duty when realizing she could not get me a spot on her property for my RV. She called a nearby Public Storage, talked with that manager and got me a spot. Then proceeded to take me through the rental process for that place. Amazing work! I anticipate working with these two managers for a long time.
August 20, 2021
Google Public Storage Ashlee Nicole
August 14, 2021
Google Public Storage Flo Nellum
Kim, manager is a awesome employee, outstanding, leadership, professionalism.
August 6, 2021
Google Public Storage Connie Bedgood
August 6, 2021
Google Public Storage Irma Howard
August 6, 2021
Google Public Storage Paige Mcconnaughy
Disappointed with our initial location on Brainerd. We had reserved a unit in advance but upon arrival we were told that the unit was no longer available and there were no others like it. We were referred to this location where we met Kim, the property manager. Kim was wonderful to work with. You can tell she really takes pride in her job.
July 12, 2021
Google Public Storage Pedro Pablo
July 12, 2021
Google Public Storage Amanda Shull
Excellent service
July 3, 2021
Google Public Storage Elizabeth Smith
June 25, 2021
Google Public Storage Lennie Douglass
June 25, 2021
Google Public Storage Rhonda Davis
Kim has been a huge help. Great property manager, kind and patient with all my questions.
June 22, 2021
Google Public Storage Dewayne Brindle
Amazing customer service above and beyond
May 28, 2021
Google Public Storage Marla Bell
May 24, 2021
Google Public Storage 53ricci
May 3, 2021
Google Public Storage Bobby Goins
Kim was very helpful
May 3, 2021
Google Public Storage Life in the king family
Sheri is a very sweet lady. Helped me out with anything I needed help with. Hope you get a chance to meet her.
April 26, 2021
Google Public Storage James Schneider
April 18, 2021
Google Public Storage kevin peppers
Kim the property manager was outstanding she answered all my questions and helped me out with my unit she was very friendly I would recommend her and public storage to my friends
March 24, 2021
Google Public Storage John Dickson
March 23, 2021
Google Public Storage Mukayla Meeks
March 16, 2021
Google Public Storage Curtis Williams
We were given a rate of $32. 6 months later they jump our rate up by 25% and didn't tell us. We called and the woman said she would call us back but did not. Total bait and switch on the pricing there! Be warned.
March 1, 2021
Google Public Storage Heath cothran
The property manager KIM was very helpful and helped me to decide on which storage unit I needed she sold me 2 items which I needed..kim has a great personality and attitude......
February 7, 2021
Google Public Storage James Black
Kim is extremely nice person to help me to decide on which type of unit I need to store my furniture in she knows her job really well and the place is well known maintained
February 3, 2021
Google Public Storage Mari Flores
Excellent service provided by Kim at service desk!
January 28, 2021
Google Public Storage David DuBose
Rebecca was friendly and helpful. Thanks!
January 28, 2021
Google Public Storage ChattaKat
Kim is awesome! She explained everything well, answered my questions and made sure I understood how everything worked. I initially had trouble online but she was ready for me when I came in. So nice to receive great customer service in this day & age!! Highly recommend this storage facility.
January 21, 2021
Google Public Storage Sarah Greff
Kim the property manager was great. Very informational and very helpful!!!
January 16, 2021
Google Public Storage John K
Kim was extremely helpful in facilitating the storage of my auto.
January 7, 2021
Google Public Storage Lynette Mills
Kim made my experience with a storage room very easy. There were no problems at all. They had what needed. I will use this company again.
December 12, 2020
Google Public Storage Kerry Liedel
Kim was a joy to deal with from the start. She walked me through the entire process and made it so easy!
December 6, 2020
Google Public Storage April Sellers
Came in to office to pay past due bill for my cousin who lives out of town, my cousin was $7 short and the office was abt to close, Kim who was assisting me was going to contribute out of her own pocket so my cousin would beable to gain access to her unit after office hours but instead Kim agreed to stay shortly after office hours so I could run to the bank to get the remaining balance. Thank u Kim for all that you do, we need more ppl like you!
December 6, 2020
Google Public Storage Saniyah Jenkins
Ms.Kim was an great help
December 4, 2020
Google Public Storage Sandra Blackmon
Sheri was very personable and helpful.
December 1, 2020
Google Public Storage Larry Mills
I came in under duress needing a storage unit due to a family emergency and Kim went above and beyond to accommodate me. She was very professional and polite. I wish that all businesses had employees as kind and professional as Kim. I will highly recommend this location to all of my friends and colleagues in the future.
December 1, 2020
Google Public Storage Gary Tharp
Kim was very helpful and the entire experience was easy.
November 3, 2020
Google Public Storage Sherman Franklin Jr
Fantastic customer service!!!!
October 30, 2020
Google Public Storage Aaron Burgner
They were very rude and unprofessional.
October 15, 2020
Google Public Storage Gayla Wright
October 2, 2020
Google Public Storage Sharon Boiner
Ms. Kim is very curtious and professional any questions that we have had about our unit she has answered to our satisfaction and she has made sure to introduce us to the product line of any extra things we may have needed including boxes, tape, etc.. we couldn't have asked for a better experience. Thank You. Frank & Sharon Boiner
October 1, 2020
Google Public Storage William Heath
The lady Kimberly is extremely nice help me out a lot she had everything I needed to help box up my stuff very nice very polite
September 21, 2020
Google Public Storage Sandi Wise
Kim was super helpful getting us set up in a new unit. We are extremely pleased with her kind, speedy and helpful service.
September 5, 2020
Google Public Storage William Heath
Kim was very helpful and showing me the units the different sizes and the process to get a rental unit at this location she made the process simple and easy to understand she really knows what she's doing
September 4, 2020
Google Public Storage David Mitchell Sr
Came into the office early for my reservation wouldn’t dispose to be here until the 13 th but Kim the property manager was amazing helped me a lot because I’m deaf she got me the best unit for the best price she also fixed it where I would only be able to get texts no phones calls she’s such a blessing to communicate with thanks Kim for your help
September 4, 2020
Google Public Storage Josue Oviedo
Kim was very professional and very nice. She gave me all the answers for my questions and the property is very secure.
September 3, 2020
Google Public Storage Liam Dwayne
Fast, Easy, Efficient and Cheap. Thanks Caleb gor the easy storage upgrade. Great guy to do business with.
September 1, 2020
Google Public Storage Billy Kases
Great friendly service. Answered all my questions and fulfilled all my requests. Thanks Kim WN
August 13, 2020
Google Public Storage Jamie Blair
I came into the office and Kim greeted me and took me out showed me a bigger unit she was amazing to me I took the unit and she actually needs 10 stars I will recommend her to anyone
July 31, 2020
Google Public Storage Marlene Catanese
Kim was fast and efficient in getting us signed up...always exceptionally pleasant. She went above and beyond in following up with a specific question/problem that we had.
July 7, 2020
Google Public Storage Fernando Rodriguez
July 6, 2020
Google Public Storage Kaan Alp
Kim was great helping us. She is a very nice, kind, and knowledgeable property manager.
July 6, 2020
Google Public Storage Birol Alp
Went into the office today was greeted by Kim the PM she was awesome got us a great deal would recommend she’s very nice
June 30, 2020
Google Public Storage Ashlynn Watterson
Kim was amazing. She was friendly and she got things done fast. This is a great storage place.
June 15, 2020
Google Public Storage Mark Sovia
Kim, the manager was absolutely amazing. Thanks Kim!!!
June 14, 2020
Google Public Storage Harold Bates Jr.
Super facility.
June 13, 2020
Google Public Storage Erin Lawrence
June 13, 2020
Google Public Storage Daris Eubanks
I was treated very nicely and was greeted with 2 beautiful smiles as i walked in even though they were about to close for evening. They also wore their masks the entire time.
May 28, 2020
Google Public Storage LeMaris Mayweather
Place is nice, public storage goes up on their prices too much, I been with them for almost a year and this is the 3rd time they have increased their pric!!
May 14, 2020
Google Public Storage Julia Britton
Would give zero stars if that were an option. If you don't mind all the rats crawling on your items, then I guess it's an okay place. Very difficult to work with. Ended up having to abandon the contents because they were ruined and the management added a fee for that. Then turned my account to a collection agency when I wouldn't pay it. The real problem is they KNOW they have a real infestation problem, yet continue to take clients knowing full well what it going to happen to their belongings. There are plenty of indoor climate controlled for the same price. Steer clear of here.
April 6, 2020
Google Public Storage Donna Bollenbach
We had a storage unit a few years ago here, now we park our TT here. Our experience has always been positive, but I am most impressed with KIM. Everytime we visit Public Storage Kim is so helpful and friendly.
March 23, 2020
Google Public Storage Dawn Younce
Kim was awesome. She was very fast and friendly. I did most of my setup online and Kim handled the rest. Great move-in price and monthly rates. If you want to save money, bring your own lock. Thanks so much to Kim for going above and beyond.
March 13, 2020
Google Public Storage Haley Keith
I'm a little disappointed in this place now. It went from being open til 9pm to 6pm.
March 13, 2020
Google Public Storage debbie bowman
Ryleigh was very helpful and took good care of us.
March 7, 2020
Google Public Storage amanda ******
Kim was extremely helpful when i no longer needed the unit. She goes above and beyond for her customers and her actions show it!! If I ever need storage again I will not give it a second thought, this location will be the place to go! Thanks again Ms. Kim for all your help!
March 2, 2020
Google Public Storage Jacquelyn Strickland
Kim was very helpful and showed great customer service. She was very informative regarding helping me to select the right storage space and she helped me to handle an error with a prior billing issue. I left the facility feeling that I could definitely trust them with my belongings.
March 1, 2020
Google Public Storage Travis
Kim at the front office was very helpful.
February 26, 2020
Google Public Storage James Mattingly
Kim, the manager, was very helpful and showed me around the facility before I selected a location to park my travel trailer. The area was very clean, however it takes a bit of looking to find the office, look on the West side of the street for a small concrete wall painted in the Public Storage colors, that's where you turn in. Once you find it, you will be happy with your storage space.
February 15, 2020
Google Public Storage Clark Freeman
Came into the office Kim greeted me and help me get the unit at the best price she's very friendly and helpful very clean place would recommend
February 15, 2020
Google Public Storage April Poe
Kim was absolutely amazing!! Best customer service I have ever had in a long time. She helped us get the best deal for our budget. We will not going anywhere else.
February 11, 2020
Google Public Storage Sherri Bakland
Kim did a great job getting us set up with our unit. Nice facility. Would recommend.
February 10, 2020
Google Public Storage Ben Dailey
The property manager, Kim, was great to work with. She was very flexible and helpful in setting up my new storage unit. Property is clean and well maintained.
February 4, 2020
Google Public Storage Elias De Paula
Very helpful staff. Easy check in.
January 31, 2020
Google Public Storage Varnetta Clay
January 31, 2020
Google Public Storage Aaron (Hudson)
I went to this uhaul without making a reservation (smart right?) But they actually had several box trucks available! It only took about 5 minutes to complete the process and I was able to take care of my moving needs ASAP. They stayed open fairly late and it only took a couple of minutes to complete the vehicle turn in once I was done. Fast, friendly, efficient and they had everything I needed even though I went in without a reservation! Would use again!!!
January 28, 2020
Google Public Storage tyler
ms mabel the cat and the lovely staff make this the perfect storage space for any occasion
January 22, 2020
Google Public Storage Josh Harris
Sheri was very informative and helpful during the whole process.
January 17, 2020
Google Public Storage Nickita Riley-Isom
Awesome people nice place looks safe I'm good
January 4, 2020
Google Public Storage Nate Andrews
Beth was amazing to work with and so friendly!
January 3, 2020
Google Public Storage D3monic_ Panda
Great service and very friendly. Love this place already!
January 2, 2020
Google Public Storage Shane Rutherford
Very nice and helpful
December 27, 2019
Google Public Storage Rashad Rizer
The property manager was extremely friendly, knowledgeable and made the transaction very pleasant. I highly recommended this location. Honestly!
December 9, 2019
Google Public Storage Dustin James
Very helpful and super nice! Thank y’all so much!!
November 23, 2019
Google Public Storage Stephen Deleveaux
Very friendly staff and clean property.
November 19, 2019
Google Public Storage Sean Fannin
Dont rent a unit here $5000 worth of things stolen by managers or employees.
November 5, 2019
Google Public Storage Stephanie Foxworth
So quick to help in time of need! Super friendly, have used them for years and we never been disappointed. Tonya is great!!
November 5, 2019
Google Public Storage CaSandra Gerads (Lilbit)
Sherri was wonderful help out lots
November 1, 2019
Google Public Storage Bethany Clark
Great place! Tonya was so nice and very helpful. Highly recommend asking for her if you have any questions.
November 1, 2019
Google Public Storage Adrian Bentley
Tonya was very delightful and very helpful she should get a raise
October 26, 2019
Google Public Storage Michael Wall
October 24, 2019
Google Public Storage Shelby Yeatts
Don't rent a house from these people. The main owner she doesn't like to work with you. We have fallen on hard times with our job situations but we always make sure they get their money no matter what we are able to pay. The main owner likes to give us a hard time. Very homophobic.
October 16, 2019
Google Public Storage Terrance Du Bois
October 4, 2019
Google Public Storage Laura Lee Jenkins
September 18, 2019
Google Public Storage Krista Stephenson
September 12, 2019
Google Public Storage Phillip WARNEMUENDE
September 10, 2019
Google Public Storage jack cove
Greyson was great! Couldn’t have for more help. This guy’s a keeper. Thanx jc
September 7, 2019
Google Public Storage Carly Kiser
Shannon made the move very very easy, she is so sweet. I’ve always wanted to move and I didn’t know who to go to, until I found her. The place is beautiful, I love it so much!
September 5, 2019
Google Public Storage AJTHEPATRIOT
Shannon was the sweetest and kindest person I've ever had the pleasure of working with. She made my move effortless and rid me of all my stress! If I hadn't moved I would definitely be staying there because of her!
September 5, 2019
Google Public Storage mythical shoe
Shannon made my payment situation very easy and non complicated
August 31, 2019
Google Public Storage william slinker
August 29, 2019
Google Public Storage Charles Street
August 15, 2019
Google Public Storage Aaron Harris
Everything was so fast and efficient! The property manager Shannon was very friendly, knowledgeable, and helpful!👍👍
August 14, 2019
Google Public Storage David Mullin
Great customer service
August 8, 2019
Google Public Storage Rey’deada Jump
Shannon was a pleasure! She made our moving process so much easier and her customer service was absolutely fantastic!
August 8, 2019
Google Public Storage Gina Wilson
I just recently helped my family move from Chattanooga TN to Pueblo CO, which was hectic as you could imagine, But Shannon made everything from easier! She was the bright spot in the move, very helpful, very courteous and actually went above and beyond to help our family
July 23, 2019
Google Public Storage John M.
Shannon was a pleasure to deal with! She was professional, polite, and knowledgeable. I would recommend her and Public Storage to to anyone looking for storage.
July 12, 2019
Google Public Storage Laura Lee Jenkins
July 11, 2019
Google Public Storage Susie Varnell
July 6, 2019
Google Public Storage Jared Eldridge
Shannon is an amazing help! She’s taken care of any issues or problems fast and always is courteous to others there @ Public Storage. She’s made my time renting a space and a unit out wonderful. Always reminds me of my upcoming bills and never disappoints. She watches out for you and take great care of your needs. I run my business out of public storage and if you thought of doing the same thing it’s brilliant if you need storage and Shannon will help you any way she can. Thanks hope this helps anyone looking to rent units
June 23, 2019
Google Public Storage Kendra Adkins
Stopped by to pay a bill and was met with great customer service by Shannon in the office! Always willing to help with quick, efficient, and friendly service.
June 19, 2019
Google Public Storage TIM JORDAN
Sheri is an absolute delight with the selling skills of an Angel. She sold me everything needed but the building!
June 12, 2019
Google Public Storage Heather Palmer-Calaway
June 7, 2019
Google Public Storage Candace Ingram
Lady at front desk was very nice and helpful. Storage Unit is perfect for what i need. The property is nice and clean.
June 6, 2019
Google Public Storage Ken Dupont
Shari was da bomb.
June 6, 2019
Google Public Storage Stefeney Derryberry
Shannon was great and experience was quick
June 2, 2019
Google Public Storage Katie Garrison
Shannon was so helpful she got me into a perfect parking slot that works perfect. Evrytime im on property she welcomes me
May 31, 2019
Google Public Storage Rob Cox
Golf range that is nearby constantly pelts vehicles and people. PS says they can't work to stop it. Price is in line with other storage locations.
May 27, 2019
Google Public Storage Nicole Combs
Shannon was very helpful and kind. Had great costumer service! Great all around experience!
May 26, 2019
Google Public Storage Gary Henry
April was great and very helpful. Also personable. She showed me the unit and confirmed what I needed. Very nice.
May 26, 2019
Google Public Storage Matt Wirick
Wonderful customer service from April! Looking forward to working with this company
May 22, 2019
Google Public Storage Vanessa Ehlert
May 21, 2019
Google Public Storage amanda goins
Had to get something's ng out of my unit. Iet Shannon. She has great customer service skills and was very helpful!
May 12, 2019
Google Public Storage eric walczyk
Shannon was great, very helpful and made the whole process easy.
May 4, 2019
Google Public Storage Seanh Powersb
April was great!!!
April 21, 2019
Google Public Storage Shannon Tousignant
Shannon was very helpful, asking insightful questions to make sure the customer service tech had helped me select the correct size unit, and providing great information about the area. The service was excellent, the storage unit was clean, the entire site appears to be well maintained, and the staff is very friendly.
April 19, 2019
Google Public Storage Kelly Overstreet
April 19, 2019
Google Public Storage Ricardo Santiago
Shannon was awesome. She is very happy person. She was very helpful and friendly I highly recommend going to her. Storage unit was cleaned and ready for my move in. Thank You for your help today!
April 5, 2019
Google Public Storage James Dempsey
Shannon was very helpful and willing to help with anything i needed
April 5, 2019
Google Public Storage boom hower
Shannon is absolutely amazing and very helpful and friendly i highly recommend public storage and made the move in alot easier thank you so much
April 5, 2019
Google Public Storage Larry Bug
Shannon was very knowledgeable n very helpful will recommend
March 23, 2019
Google Public Storage DeAnna Christian
Shannon and April was amazing great energy
March 22, 2019
Google Public Storage Cherish Parker
Shannon went above and beyond helping me and this place has extraordinary customer service.
March 18, 2019
Google Public Storage Leeann Neill
Very friendly, helped fixed my mistake 💙
March 3, 2019
Google Public Storage Jason Dean
Shannon was so helpful very friendly would recommend
March 1, 2019
Google Public Storage Ronald Baldwin
April and Shannon are awesome if you need storage come see these ladies
March 1, 2019
Google Public Storage Billy p9mDavis
Stop in to pay my mom's payment and Shannon made it real easy and was very helpful with the entire process highly recommend
February 26, 2019
Google Public Storage Gator Girl
i just luv april.shes the bomb.sweet.caring.helpful
February 18, 2019
Google Public Storage Tate Computer Systems TCSI
Worked with April, she is awesome, loved working with her!
February 8, 2019
Google Public Storage Jessica Fuqua
Just got a unit today, the process was quick and easy. Shannon was very nice and helpful! Strongly recommend.
February 4, 2019
Google Public Storage Adilson Granados
Shannon was great helpful professional
January 30, 2019
Google Public Storage Wesley Kennedy
Michelle done my rental today & she was amazing ! She was very sweet and i really enjoyed our conversation .
January 18, 2019
Google Public Storage chad adkins
Just moved from Maine n needed storage for my belongings that wont fit in my apt. Shannon was great. Friendly, professional and a pleasure to work with excellent customer sevice and the place is very clean. Will recommend public storage looking forward to doing buisness with this place.
January 12, 2019
Google Public Storage dennis mixon
The place was great with a awesome employee named Shannon she was very friendly and helped me every way possible and answered every question I had she was amazing
January 6, 2019
Google Public Storage Frank Ledford
Excellent service and professional.
January 5, 2019
Google Public Storage Laura Pack
Shannon was extremely helpful and made my visit a good visit. Great customer service
December 19, 2018
Google Public Storage Ashley Bacon
December 11, 2018
Google Public Storage Hannah Powell
April was so helpful so nice!!!! She’s awesome
December 2, 2018
Google Public Storage Kevin Jones
April was the best. The most friendly person ive dealt with in a while
December 1, 2018
Google Public Storage John Aitken
April is a great customer service rep. She has help me out more than once. This has been a great experience moving our belongings to her property.
December 1, 2018
Google Public Storage Lee Cartwright
I just wanted to say that April is a amazing at her job I love renting from her
November 18, 2018
Google Public Storage James Coley
April is wonderful I wish there was more people like her
November 14, 2018
Google Public Storage Steph Rich
We needed a storage unit for just a short time and April helped us out so much during the move in and out process.
November 3, 2018
Google Public Storage Justin Woodward
November 2, 2018
Google Public Storage Russell Wicks, Sr.
Kim was excellent. She was quick and efficient in getter us set up. We felt very helped and satisfied.
November 1, 2018
Google Public Storage Monica Covarrubias
April took great care of me, such a wonderful happy soul ! Very helpful trying to find the perfect unit for all my stuff, she took great care!
October 26, 2018
Google Public Storage Andrea Kilgore
Local sales lady is rude
October 15, 2018
Google Public Storage Kevin Holmes
Great people to deal with awesome place great staff
October 13, 2018
Google Public Storage Jessica Siling
April is a wonderful customer service rep. She has a heart for the public and loves what she does. This has been a great experience moving our belongings to her property.
October 12, 2018
Google Public Storage Matthew Grande
The staff here, especially April, was amazing!
October 7, 2018
Google Public Storage Leigh-ann Tarvit
April was extremely helpful in setting up storage for my van. Great customer service!
October 6, 2018
Google Public Storage Brandon Marthinsen
April was great very friendly and answered all the questions I had. I highly recommend.
October 1, 2018
Google Public Storage Tiffany Whitaker
April is fantastic!!
September 19, 2018
Google Public Storage tommy hartley
September 3, 2018
Google Public Storage Michelle Adams
Very pleased with the unit. Great location for us. April is very knowledgeable about the units and what we can expect from our rental
September 2, 2018
Google Public Storage Glen Stover
September 2, 2018
Google Public Storage Bates Reed
April....rocked. Thanks for the friendly service.
September 1, 2018
Google Public Storage Coco Red
April is awesome!!!! She was very helpful with my storage unit. Extremely professional and knowledgeable and friendly she really helped me a great deal and offered followup. A wonderful experience at a sgorage facility. I would give 10 stars to April! Thank you greatt customer service! And Friendly Professional as nd highly knowledgeble management!
August 25, 2018
Google Public Storage Brontanya Shepherd
August 22, 2018
Google Public Storage Tawanna Davis
I had the BEST EXPERIENCE with April... She is Wonderful 😊
August 14, 2018
Google Public Storage Brittney Jones
Mr. Graham and Ms. April we’re really nice and helpful. It was an easy process and setup. Glad I chose this location to store my things!
August 13, 2018
Google Public Storage John Harader
April was friendly and very helpful!
August 10, 2018
Google Public Storage kirstie evans
April was so helpful and friendly!! Thank you guys for making my day better!
August 3, 2018
Google Public Storage John Hughes
April is a wonderful person, very helpful
August 2, 2018
Google Public Storage susan yates
The woman who runs the office was very abrasive to deal with. There were bees and wasps all over the property and rats were plentiful, they ate through one of my plastic totes I had stored there.
August 1, 2018
Google Public Storage Nuri Omolara
I went into my Public Storage location and “raised enough sand” since I’d had my unit for so long — I wanted to get rid of. The lady at this branch, April was so AWESOME in helping me choose another option. Public Storage is the way to go!!
August 1, 2018
Google Public Storage Angela Watson
April was a joy to work with. Very friendly and answered all my questions and concerns. Will recommend to anyone looking for storage space.
July 28, 2018
Google Public Storage Isabel Bates
July 28, 2018
Google Public Storage Alyson James
July 28, 2018
Google Public Storage Tara Y. Salvador
April is wonderful! She made a hard transition for my family easy and less cumbersome. Thank you for being so informative, helpful, and sweet!
July 3, 2018
Google Public Storage Stephen Cleaveland
I needed a place to store my furniture in between houses and got amazing help from Kerrie in directing me to the correct unit. She was very friendly!
July 3, 2018
Google Public Storage joey lee
Kerrie and April were awesome. Helped answer any questions we had and kept us laughing and smiling.
July 2, 2018
Google Public Storage Darlene Hicks
April at the East Brainerd office is awesome. I appreciate her friendliness and professional.
July 2, 2018
Google Public Storage Marcus Morgan
I really enjoyed the professionalism and customer service here. April is a great is a great point of contact.
July 2, 2018
Google Public Storage Holly Taft
April was super helpful!
July 2, 2018
Google Public Storage Michael Norwood
I appreciate Appreciate April's energy and smile in her voice!
June 13, 2018
Public Storage Marvin W Thomasson
do you store RV's
June 8, 2018
Google Public Storage Teresa Molnar
April was very friendly and helpful!
June 7, 2018
Google Public Storage Kyle Ford
Renting was very easy, Julius did a great job walking me through the process. Was great to work with, and made the renting process easy!
June 3, 2018
Google Public Storage Landon Eaves
April has been a wonderful help and brings so much entuasim and good humor
June 3, 2018
Google Public Storage Robbin Sutton
I came here to get some info on storage April was a great help will be back
May 7, 2018
Google Public Storage Jennifer Drane
Had an amazing experience. I Will highly recommend your establishment in the future. Ask for Amber she was very helpful and knowledgeable, made the experience a breeze.
May 7, 2018
Google Public Storage Bethany Heath
Amber is amazing!! She's very helpful and I highly recommend going to visit her!!!
April 15, 2018
Google Public Storage Grady Porter
My wife and I had the pleasure of being warmly welcomed by April and Julius. They both went out of their ways to make sure we were able to move in even though we showed up late. They couldn't have provided better services. They explained everything and helped us with all questions we had oh so politely. We highly recommend Public Storage!
April 13, 2018
Google Public Storage myrock alljams
April 7, 2018
Google Public Storage Marchell Frazier
April was amazing she was very helpful and knowledgeable it was a pleasant experience I would recommend other people to come here April is definitely an asset to your company thank you
March 31, 2018
Google Public Storage Terry Rogers
April and Barb was Awesome the property was very clean and they help me find the perfect space for my stuff come here to store your stuff thanks so much
March 31, 2018
Google Public Storage Melanie Falls
Amber and Sherry were very helpful!
March 17, 2018
Google Public Storage Ashley Paden
My trailer with valuable equipment was stolen after storing it here less then 2 months. The police officer filing the report said they get multiple calls a month. Do not store your things here.
March 14, 2018
Google Public Storage Jessica Ray
Amber is awesome :)
March 1, 2018
Google Public Storage Kay H
I had my things in storage there for 1 1/2 years.
February 23, 2018
Google Public Storage John White
April made sure I had everything I needed to move in. Great customer service!
February 13, 2018
Google Public Storage Katia Sullivan
Katie is AWESSOME! Amazing customer service, very personable and professional. I would love to hire her for my business...
February 6, 2018
Google Public Storage Rachel Leeseberg
Katie was very helpful and efficient. Great Costumer Service!
February 2, 2018
Google Public Storage Angie Wang
Very friendly and helpful.
February 1, 2018
Google Public Storage Tiffany Alford
January 31, 2018
Google Public Storage Todd
The lady at this location is super sweet and a joy to be around. I actually rent at the other east Brainerd but make my payments at this location too. Overall public Storage is a great place to store.
January 28, 2018
Google Public Storage Stephanie Samples-Holcomb
APRIL WAS VERY PLEASANT WITH EVERY NEED MY SISTER HAD...WISH THERE MORE WORKER'S...SO WHEN I NEED A STORAGE UNIT I WILL KNOW RIGHT WHERE TO GO AND WHO ASK FOR
December 29, 2017
Google Public Storage beverly franklin
Katie was very helpful and explained everything very well. She showed me the unit I would be renting before I signed anything and since this was the first time I have used Public Storage, she was great.
December 22, 2017
Google Public Storage Nicola Martino
I came by to look at a few units as i am preparing to move and katie was the nicest person i have ever dealt with. I highly recommend seeing her.
December 12, 2017
Google Public Storage Tami Orr
Katie was very helpful, friendly and informative. I will definitely recommend to friends because of the friendliness!
December 6, 2017
Google Public Storage Liana Parke
April and Katie are a great pleasure to work with! The new hours are a pain but these ladies have helped me with every need that has come up without hesitation or delay
December 5, 2017
Public Storage Justin White
December 5, 2017
Google Public Storage C Long
Very professional even took the time to show me units in the rain to make sure I got the size I needed
November 29, 2017
Google Public Storage Wayne Darby
I was a customer for only a month when I got an email from them saying that my unit had been cleared for move out… Apparently the representative on site got the unit numbers mixed up and marked mine for move out instead of somebody else’s. If I had not shown up to rectify the mistake I would’ve lost everything. I never cared for the fact that you could only access your storage from 6 AM to 9 PM as most units are 24 hours... But I certainly didn’t like the new change they made just recently. You pay these guys over $100 a month to store your belongings and they will only allow you access to your unit between 9:30 AM and 6 PM now… oddly enough you’re still paying the same price even though you have reduced access to your own belongings. To make matters worse… This place requires you use one of their incredibly expensive locks. They charge over $20 for their locks and if you are a day or two delinquent on your payment they cut your lock, put one of theirs on, and then when you pay your payment they make you buy another one of their locks to lock your unit back up... so on top of their late penalties they are making even more off of selling you new locks... The best part, is that they justify making you pay for their lock because they say it cannot be cut. So either they have a master key and are reselling old locks, or they are lying. Either way it’s a total scam. you could just as easily go down to Pak Rat storage, pay $70 a month, get 24 seven access to your unit, and the one time I was late there they put a second lock on the unit which belong to them but they never tampered with mine as it was my personal property. Auto pay is also obviously an issue here as I was initially set up to have my monthly payment deducted out of my account before they stopped it with no warning or notice... I will be moving out within seven days.
November 28, 2017
Google Public Storage Dan W. Volding
These people are not concerned about their customers! A rental increase of 15% when you haven’t been a customer for a year is ourageous, their corporate customer service is just as unaccomidating. Please be aware that they are likely to increase your storage rate at any time, and there is absolutely nothing you can do to change what thay want. Like me, go rent some where else...
November 27, 2017
Google Public Storage Dianne Kosarin
The ladies at this location are so sweet and try to accommodate in any way. My only concern is the access hours changing is unfortunately going to be the reason I will be leaving. Other than that this is a great location to store at!
November 27, 2017
Google Public Storage Pat Wofford
Looking for a storage space in rwo weeks stopped in to this site got all information I needed April her customer service was EXCELLENT the property was convience abd clean I would HIGHLY recommend storing here!
October 27, 2017
Google Public Storage Nancy Hullender
April did great. She should go on the road as a comedy act. Also she should get a raise!
September 30, 2017
Google Public Storage relly rel
April was very helpful and friendly. Great customer service!
September 30, 2017
Google Public Storage J. Christopher Tate
April, was great she showed great hospality. I felt very welcome when I came in. She represent Public Storage well. I will return.
September 29, 2017
Google Public Storage N F
Charlie was very profession and fast. i recommend using this location if you're looking for storage
August 23, 2017
Google Public Storage Michael Butler
April was a great help to me! Really appreciate the service and help in finding the right unit.
June 9, 2017
Google Public Storage Christel Koerting
April was amazing and super helpful! Great customer service!
May 24, 2017
Google Public Storage Shaazan Wirani
April is a very good sales representative and really does answer the questions perfectly. If you're thinking about getting a unit here, definitely ask for April!
May 24, 2017
Google Public Storage ALEX FORD
Public Storage has been great for my family and I as we were between homes. We appreciate the service and April at the desk as she was beyond helpful.
November 13, 2016
Google Public Storage Lacey Young
Not very clean or ready efficient
August 15, 2016
Google Public Storage Kelly Duncan
This unit is terrible! Our storage unit was broken into and everything that was of value and some with you couldn't put a price on it was stolen. Their response after almost 3 years was " well the lock is indestructible and the door was intact . so we lost pretty much everything and was told there would be no compensation. We live in Michigan and have since putting everything in storage there. They have terrible customer service and they use no security cameras except at the gate. We feel it was an inside job. We are still looking into pursuing compensation. Please reconsider this place. If you have anything of value.. This isn't the place for them.
August 2, 2016
Google Public Storage Sabrina A
Do not, I repeat DO NOT go here! They have a faulty security code system and there is a tenet living on the property that has access to the place 24/7. Not a safe place to store anything. Our unit lock was cut off and our $18,000 motorcycle was stolen. And good luck trying to get these people's help. They wouldn't even return phone calls. It's a joke of a place, they rip people off. And yes they know how I feel, and yes this story is REAL. Do not place your stuff here and when your unit gets robbed, don't expect any help. Stay far away.
July 15, 2016
Google Public Storage Barry Thomason
The units are nice, and the folks friendly. Excellent experience so far.
July 6, 2016
Google Public Storage Haley Furtick
Such a great experience at public storage. I recently moved and Barb was more then willing to do everything she could to make the process smoother. This place has excellent customer service I 100% recommend it.
May 31, 2016
Google Public Storage Matt Wade
Our experience dealing with the public storage on East Brainerd Rd in Chattanooga was terrible. Our house sold before our new one was ready, so we had to move everything we own into storage while we were in a hotel. Once our new house was ready, we started slowly moving a little at a time. On May 23rd, when we went to get more of our stuff, we realized someone had ransacked our unit. Everything was thrown everywhere, all of our boxes had been cut open with a knife, and we were missing a lot of items. While I was waiting on the police, I noticed the latch on the unit next to ours had been broken and anyone could open that door. Since the walls in the unit don't go all the way up, its obvious to anyone with some common sense that thats how they got in to our unit. I called the next morning as soon as they opened and the lady at the front desk said there was nothing she could do to secure what was left of our stuff but she would try to reach her regional manager because he was the only one who could do anything. I asked for his number so I could try to reach him myself. She said she would call me back later that morning but I never heard back. I tried calling the regional manager, Jay, but he did not return my calls or voicemails. I called the lady in the office the next morning and she said "well I sent him a text and never heard back" but still couldn't do anything about securing our property. I called Jay again repeatedly with no answer and left a voicemail. He finally responded to my text and was able to go by to look at everything himself on Wednesday afternoon. He claimed after looking at everything that he had no idea how anyone got into my unit but "it definitely wasn't through the one next door that had a broken door" and it was just a coincidence...pretty sharp guy. He said he had sent the video footage over to the police and they had already looked through it and didn't find anything. The police did all that in two hours? Then when I asked him to see the footage that showed the unit next to ours getting broken into, he admitted that they actually only have cameras at the front gate. He said he would get the unit next to ours fixed ASAP though. When Friday rolled around and it was still not fixed, we decided to move all of our stuff out. Now over a week later, they claim they haven't fixed it because the renter of that unit doesn't want his unit fixed. So at best, we are getting yet another lie from them, or at worst, they are covering for whoever uses that unit to gain access to and steal from other units. If you plan on storing anything valuable please do not use this storage unit. They do not care about your stuff, have no cameras that are useful in the event your stuff is stolen, and the regional manager, Jay, is useless and will completely lie to you, if you can get him to talk to you at all. Anyone with any amount of customer service skills, would be apologizing and offering us a refund at least for the last month. If not that, they would at least offer a solution such as moving our stuff to a secured unit or securing our unit in a timely manor. If I could give this zero stars I would.
April 30, 2016
Google Public Storage Michael Gaither
Rebecca was very helpful and courteous.
April 19, 2016
Google Public Storage Tori
Went in to get our unit and put everything in and the woman at the front desk was an absolute pleasure to work with. She was so sweet and helpful the units all seemed very safe and our unit was very clean. Very very satisfied.
February 17, 2016
Google Public Storage Llnda Martin
Hallie has real commitment for public storage and to her customers because of her interest in me and my situation I'm in the process of moving things of my other storage in east ridge and she found me just what I needed she has what it takes for the company of public storage east brainerd rd. Thanks Hallie
February 11, 2016
Google Public Storage Hallie Walker
February 4, 2016
Google Public Storage Mandi Leigh Johnson
I am pleased with the service and facilities.
January 29, 2016
Google Public Storage Amber Turner
Hallie was great! I'd never rented a storage unit before and she was very helpful.
January 8, 2016
Google Public Storage Brandon Miller
When you're rude you don't get a 5 star rating! Also it's very unprofessional to beg people for a five star rating. Do your job and be kind no matter the situation and you'll get a good review! This manager needs people training!!!
January 4, 2016
Google Public Storage Dhael Gomez
Hallie did a great job helping me very fast and courteous
December 28, 2015
Google Public Storage LFilson
As storage goes, I've never had a better experience than with Public Storage. I had just moved, I was running late and frustrated and Hallie was so helpful and somehow managed to lighten what was a very difficult situation. She was polite and went out of her way to welcome us to a new town. This will be my only storage location, as long as I'm in Chattanooga.
October 2, 2015
Google Public Storage Virginia Miles
Loved it
September 11, 2015
Google Public Storage Jacquolyn Benson
Very pleasant. Service from Ms. Helen was excellent. Good information on supplies etc. You are lucky to have such an employee. Thank you. Mr. And Mrs William Benson
September 1, 2015
Google Public Storage Karla Scaife
Great customer service!
August 14, 2015
Google Public Storage elizabeth duggins (lizzynyc16)
Helen was very helpful in the process.
August 13, 2015
Google Public Storage Benjamin Lowry
Hellon helped me make the right decision on size and was very friendly. She got through the mountain of paperwork with expedience and got me on my way. Thanks.
August 8, 2015
Google Public Storage Matt Jones
Great customer service and a very clean facility. Best storage facility in the southeast.
July 30, 2015
Google Public Storage Wayne Elder
Hellon was very friendly and helpful. She answered all my questions. I highly recommend this facility.
July 10, 2015
Google Public Storage Neil Viljoen
Hellon was great
July 6, 2015
Google Public Storage Lance Thompson III
Great facility with a friendly staff.
June 5, 2015
Google Public Storage Edmisha Strickland
Best service that you could ask for. Storage is nice and clean, not a bunch of rodents running around. If you need a storage unit go here.
May 15, 2015
Google Public Storage Frank Dioguardi
From the time we walked in the door inquiring about storage, Tracy was wonderful. She caught on to my sense of humor and followed right along. She made it such a comfortable experience, it was an easy decision to use them. I would highly recommend this facility.
May 9, 2015
Google Public Storage Tendi Nelson
Great customer SVC here at E.Brainerd w/Tracy!! She did awesome!
May 8, 2015
Google Public Storage Emma Beers
Great service! Great rates!
April 28, 2015
Google Public Storage janice davis
Melody was very helpful in the size of storage unit we needed, and she seemed to be very knowledgeable, and polite and made our experience a pleasant one.
April 28, 2015
Google Public Storage keith thomas (blindside 74)
Really great services must tell all my friends
March 31, 2015
Google Public Storage Jim Keel
Nice clean location with easy access. Simple on line registration and prompt courteous service. Rebecca made on site process quick and easy. I feel secure with my belongings on these premises. Thank you.
March 31, 2015
Google Public Storage Jaymeca ONeal
Pleasant, efficient, and courteous service. Thank you Rebecca!
February 27, 2015
Google Public Storage Kevin Look
Great customer service and we are very pleased with the facility. Rebecca helped us find a unit that fit our needs perfectly and saved us money too.
February 22, 2015
Google Public Storage Kisha P
great experience! quick professional service from Rebecca. she took care of my mom and I very well. property was very clean.
January 12, 2015
Google Public Storage Caitlin Foll
We had a wonderful experience the employees are very helpful and friendly. Tracy helped us find the perfect unit to fit our needs. I know I don't have to worry about my storage because it is being well taken care of. Thank you
January 9, 2015
Google Public Storage Quin Puryear
A great facility and the staff is always nice and friendly
December 9, 2014
Google Public Storage Kimberly Lily
I love Public Storage, the units are clean and affordable which is a plus. Also, they have the best customer service. Hi Tracy! Thanks for your great smile/patience during this turning point in my life. K.G.
December 8, 2014
Google Public Storage Steven Bechard
BEWARE!!! I would NOT recommend this place to anyone! They refuse to acknowledge without customers there is no business especially ones that pay every month on time
December 4, 2014
Google Public Storage songs buotch
Rebecca was wonderful!
November 19, 2014
Google Public Storage sassysassy
I've never done storage in my life and thought it would be difficult. Rebecca made it SO easy and answered all my questions. Very easy to get in and out the facility, good location. I would rec them to anyone who is new moving to the area they are great!
November 6, 2014
Google Public Storage Kevin Lester
REBECCA WAS FANTASTIC! If I ever need a storage unit again I will come here. Great customer service and clean units!
October 22, 2014
Google Public Storage Phillip Deglass
When I first called the corporate number, they wanted to put me a unit without saying where it was located. Once I asked, it was about 30 minutes from where I wanted to be. I told him I wanted to be in a certain area of Chattanooga, and told him where it was located and he hooked me up. (read more) Once at the unit, Rebecca, at the counter, was very pleasant and moved the process along at a nice quick pace. When you're moving, you want to keep things going fast so you can get done. Over the last couple months Rebecca has been pleasant to work with and much to be appreciated. I would advise corporate to make the small print on the boards a lot bigger. You know you advertise 1st month for 1 dollar in foot high letters, but in fine print at about 2 inches high you say" if you qualify by renting a " a larger space", or something like that. Please be upfront in all aspects of your business so customers will be properly informed. This felt like trickery.
September 9, 2014
Google Public Storage shannon jenkins
My daughter Rachelle had stored at this location for the summer, while on summer break. Rebecca was very helpful in getting her a unit she could afford. She also saved her mattress by selling us a mattress bag, which I would never have thought of. When Rachelle let her know she was going back to college. She asked "will I see you next spring?" and we said Absolutely. Rebecca is very polite and caring.
August 11, 2014
Google Public Storage Mitchell Wilson II (AforAardvark)
Great storage place. The attendant was super nice. Prices are competitive. The only gripe I have is that you MUST buy their insurance. It starts at $11.00. And, if you don't have a lock, they're going to charge you $20.00 for one. But, I think that's pretty much on par with what they all do.
July 31, 2014
Google Public Storage Verlyne Starr
Rebecca was very focused on providing an excellent customer experience. Public Storage is blessed to have her an an employee.
July 21, 2014
Google Public Storage Bobby Allen
My experience was fantastic and I will refer others and I will return their when needed. Rebecca the manager was the most pleasant and caring individual that made the entire experience fantastic. I also met the District Manager, who took great care of me as well. I would highly recommend.
July 4, 2014
Google Public Storage Nicole Wilfong
Rebecca was VERY helpful and friendly! I had a great experience.
July 4, 2014
Google Public Storage Nicholas W.
The lady was very nice and helpful. She told us everything we needed to know, and then some. She seemed very knowledgeable and did a great job taking care of us. I would greatly recommend this storage facility.
April 29, 2014
Google Public Storage Magdiel Gutierrez
Great Customer Service. Very Friendly! Great low prices.. Overall great experience
April 28, 2014
Google Public Storage Tamela Brown
Christy is AWESOME!!!! My car battery die while in my storage unit. She came without hesitation, to give me a boost. Now, that's what you call customer service! Thanks Christy!!! Tamela Brown.
April 28, 2014
Google Public Storage Cristina Espaillat
Christy was extremely helpful and she was very patient in answering all my questions!
April 25, 2014
Google Public Storage Chuck Kilgore
Thank u Christy for helping me today t
April 24, 2014
Google Public Storage Kathy Snyder
Was good and helpful
April 24, 2014
Google Public Storage DeAnna Martin
I stopped in to inquire about getting a storage unit in the near future and Christy was very helpful I will definatly be seeing you all soon :-)
April 15, 2014
Google Public Storage Judy Robinson
Christy was great and helped me so much!! Glad I came here!
April 8, 2014
Google Public Storage Nicholas Hogan
Rebecca and Doug were both very helpful...
January 20, 2014
Google Public Storage Charity Rhodes
I went into this location looking for a storage unit. The property manager "Rebecca" was wonderful. She made the whole process so easy. She is very easy to work with.
December 4, 2013
Google Public Storage Mary Smith
We were frustrated over some situation in the moving process when we came to rent the storage unit: however, Rebecca, the property manager at E.Brainerd, put our minds at ease. She was great. We were pleased with the unit she suggested for us and we found the move in process an easy one. Good customer service like we received is so important! We have recommended your facility and will continue to do so! Sincerely, Mary
October 11, 2013
Google Public Storage Skid Mark
Great place to rent a storage building!! Great Staff and clean units. Nice location!!
October 7, 2013
Google Public Storage Amy Altadonna
Rebecca was very helpful. It was a breath of fresh air to deal with her as compared to other storage unit managers, at other companies. The units are very nice, well lit, great size and good location.
October 3, 2013
Google Public Storage edward hope
The staff is always friendly and the grounds are clean
September 27, 2013
Google Public Storage Jerry Evans
Great people to deal with. Easy to rent and cheap!
September 8, 2013
Google Public Storage Josh Reid
Rebecca is Always very friendly and helpful. the place is always clean and the grounds are also kept up ! I have been here for about 4 yrs now Thanks Tim Reid used my son acct
September 2, 2013
Google Public Storage Joyful Demo
i was helped by Rebecca the manager and she was awesome! she helped me make the right choice on the storage i needed according to my needs.. I would highly recommend her and this facility because the customer service was great!! thanks for having employees like her. It makes a difference!!! sincerely Jesse
August 31, 2013
Google Public Storage Liz Walker
I've been using this location for about two years now. Rebecca (Property Manager) has been wonderful along every step of the way. We've gone from small unit to a large unit and back to a small unit in that time. Each move I expected a big hassle, but it was far from that. Everything was very smooth with the help of Rebecca. Couldn't have asked for a better experience.
August 16, 2013
Google Public Storage Jeff De Witt
we've been using public storage for years in various different states. i have to say that by far Rebecca at the brainerd rd location in chattanooga is the nicest, most friendly, and most helpful manager/employee we've met yet. its always a pleasure anytime i need to see/call her. the move in process was quick and easy, as it always is with public storage. however, rebecca seemed to make the process fun too :)
August 16, 2013
Google Public Storage Kristi Lynch
very friendly staff, easy in and out, will use again