Craig is absolutely amazing ! Phenomenal costumer service and wonderful storage options.
Shadda extremely patient and helpful as I was creating an account.
Tabitha was a wonderful help and has such amazing customer service. Shes such a hard worker and very nice.
First day of moving stuff in storage, but staff was friendly and helpful and the storage unit was clean and easily accessible
Tabitha Clayton was a Great Help. She went over and beyond what was expected for Customer service! Get more people like her she showed she care and I wasn’t a bother to her!!! I pray y’all give her a raise she really deserves it!
Thank you Tabitha for all your help!! 10’s across the board
Craig is a great employee really helpful
Super nice lady name is Tabby go see her for a rental unit. U will be happy.
Tabby was amazing. She explained everything to me to where it was easy to understand. Thank you public storage.
This is a great facility to do business with. Tabitha is very knowledgeable and friendly definitely will be a return customer
Tabby was BRILLIANT today. Helped me with all my needs and loved her customer service
Craig was extremely helpful and took a lot of time to help get the correct unit set up for me at the best rate possible. Had it not been for Craig I would have probably searched for another facility.
Tabby work hard to get us the unit we needed. And make sure that all of our needs were met. Thank you so much!
I have to say Tabby the manager at public storage is such a breath of fresh air. I went in grumpy but couldn't help but leave with a smile. She is so friendly and personable, She asked how I was and she listened while I vented and complained about my day.
Thank you Tabby
Tabby was very helpful and informative.
Tabby was so nice and helpful today. Great customer service!
Tabby is great! Great customer service!!!
I went to the Public Storage on East Ridge and ran into one of the gentleman working who’s name I believe was Craige, he saw me walking looking lost and was such a huge help, and when I had any questions about my storage he was able to answer any and all questions about it! Craige was definitely a huge help, thank you.
Fast, friendly service. Worked hard for us finding the correct unit.
I had a problem with my unit and Tabby took her wonderful time our of her day to help me out! She's always been super sweet and precious when she assists me. Ill always come back here and expect good service from Tabby! We need more wonderful lady's like her!!!
Tabby was so incredibly helpful! She made the rental process easy. Thank you, Tabby!!
Tabitha has been a great help getting me setup with the correct storage. She was attentive, understanding, and took time to make sure I got exactly what I needed.
Tabby has got to be the best ever. She goes out of her way to make sure u get the best at what u need or looking for. So glad we seen this place. Absolutely loved the service.
Craig was awesome checking me out for my auction unit. Great service
I've been storing my belongings here for nearly a year now and tried to make payment through the app using my checking account information instead of card this time. Apparently put a wrong number in, was charged $25 for return fee and $20 late fee because it took a while to find out my payment didn't go through and then my $40 for the unit. I only knew that my payment didn't go through when i received a text message yesterday notifying me that they had cut off my access to my unit. This is my first time in a year that I have ever been late on my payment and it was all because of probably entering a wrong digit. Lesson learned to never try to use my account to make payment.
The manager Craig was very helpful and able to have the $20 late fee waived for me and make my unit accessable to me again. Thank you Craig
Tabby is so helpful with everything I need โค๏ธ
Your the beat Shadda thankyou!
I had a billing issue and Tabby went above and beyond to help resolve the problem.
Tabby was a great help in selecting the right unit.
Craig was great and so kind! We really appreciated his help getting set up. You can tell he really knows what he's doing.
Me and my dad Mark came in today and Tabby made our rental process so easy. She is so nice and friendly. Made our entire day with her sweet words!!
Tabby is absolutely fantastic! Had a great experience and she made the process quick and easy.
Tabby was super helpful and made the process quick and simple
Katie is very understanding and helpful with problems at all the location
Fred and Katie were awesome, so friendly and helpful. Would recommend highly to anyone!
Actually yes! They do do lock check. Was very friendly and accommodating. Best place I've been. Thanks so much Craig
I have been a loyal customer of Public Storage for over 37 years and I can confidently say that their services are top notched. Craig in particular has been incredibly helpful throughout the years. I highly recommend Public Storage to anyone looking for a reliable storage facility. Their commitment to customer service is unmatched! —Brenda Bowles
Craig was great helping me out today
Craig was very helpful with my storage needs
Great customer service shadda thank you so much fpr yur help !!
Shadda had the best customer service stayed on talk an even had others customers at the time..very well spoken got exactly what I needed an very nice place
Shadda is a awesome person very knowledgeable about her job
Craig was awesome helping me out with my storage
Craig was awesome helping me
Great service! Amazing customer service!
My partner rents a ten by ten unit here. It meets all expectations of a standard non climate control unit and overall storage facility. We make a point of maintaining the cleanliness and organization of the unit we rent here so as to lower the potential for rodent and/or insect infestation. Unlike in another unit I rented previously within a different facility, I have not ever seen even the first sign of any pests in or around the property thus far. I have noticed that the staff here are frequently adressing the overall tidiness of the vacant and recently vacated units as well as the aisles and fence lines throughout and all around the facility. The staff members we have interacted with since renting here have all been very polite and professional and helpful when answering any and all questions. We feel confident in the safety and security of our stored belongings due to the presence of a keypad for entering each individual renters' unique pin number on the outside to enter as well as the inside to exit. There is also neat option within the public storage app which allows you to control the gate with your phone directly from the set proximity rather than having to pull up to the keypad and manually enter the pin each time. The facility is not accessible 27/7. The gate will not open late into the evening after dark or before a certain time of morning, and while this has been, on certain occasions, slightly inconvenient, we understand and appreciate the limitations for their added security and safety benefits. Overall, we are highly satisfied with Public Storage ringgold rd and would be likely to recommend it to anyone looking for a good place to store their stuff for a reasonable rate.
I rate this facility 5๐๐๐๐๐ because of Craig's professionalism and integrity. The office management at Property #27902 in East Ridge is always very professional, extremely helpful, courteous, and willing to answer all of our stupid questions with a smile. Thanks, Craig & Katie for helping us feel at ease about storing our belongings at your location instead of the competitor's business. We are very pleased with the lock you sold us as well. We look forward to continue doing business with Public Storage for years to come.
Awesome customer service!
Great services from Craig
Agent Craig took care of me went above and beyond . Best customer service I've had in years hands down . Would recommend.
Stephanie is an amazing help
We received the best customer service experience ever from Stephanie and Katie๐ the service was fast and easy.
Great storage facility and reasonable pricing. The app is also pretty convenient. Bethany has made storing my belongings very easy and convenient for me.
Painless , great price, very good personality… so far I love it
Great place to rent from with a wonderful staff
Well the guy that helped me today he did a good job about helping me so I give him a bunch of stars
Craig was a great help! He made the process so easy and helped me with every step of the way!
Katie is always so helpful โบ๏ธ
We love this location! Close to home and great people to deal with! Thanks Katie for all your help!
Craig was awesome helping with auction for storage units
Katie was great and explained everything in detail. I do wish you guys pro rated the rent, left on the third and had to pay for a whole month.
Craig was very helpful in getting a great deal for our storage. Awesome service
Excellent, courteous staff, good pricing and variety of different size spaces.
The only issue I have is with the hours of operation as they close at 9pm - 6am...which is not necessarily too bad, but have needed access after 9 pm and was unable to.
(I use for work and store inventory)
For the average person though, this is probably a non-issue.
Great service and very helpful.
Great staff very helpful highly recommend for any storage needs
Sheri at Public Storage deserves a shoutout for her exceptional customer service. She went above and beyond to assist me in finding the perfect storage unit, ensuring a stress-free experience. Her knowledge, patience, and willingness to help truly stood out. If you're looking for a seamless storage solution, Sheri is the person to talk to at Public Storage.
It's an easy process. The staff know all the information and communicate well. The locker no longer has lighting. That is not ideal but the price is right.
Excellent service, really cared about my needs. Took good care of me.
Dustin was sooo helpful. He answered all my questions and made the process easy.
Craig always takes care of me! I enjoying visiting this location!
Amazing staff, always a huge help and great service!
It was nice to see the units were so clean. Craig was great help
Sheri was an absolute delight to speak to. She was very knowledgeable and kind , funny too! Her and Katie are great! We highly recommend this location for your storage needs. It’s in a nice area, clean and secure.
The girl that works there is wonderful!
Katie is always so nice when I come in. She always give the best service. If you're looking for storage and a great experience this is definitely the place for you
I had checked around different places they all had a catch, adding extra fees and the prices were outrageous. When I went to Public Storage the lady was very nice, helpful, explained everything step by step and they were cheaper than anyone around! Very nice storage units! I was in and out in 15 minutes. Thanks Public Storage your the best!!
Craig was amazing! He made finding a storage on ringgold rd absolutely a breeze!
Craig helped me out some much. Great service. Thank you!
Katie and Craig were awesome helping me with my storage needs. Highly recommend.
Excellent service and helpful staff. I got myself in a pickle and the staff (Katie + Craig) stopped what they were doing to help me out. I am very thankful for their help!
Awesome service. Everything explained to me in detail. Very friendly people.
Craig helped us get our storage unit without any hassle or nonsense. He knew we were in a hurry. He got us set up quickly. Great guy! Clean storage unit as well
First time renting a storage building, the employees made this a great experience and ensured my belonging were secure after multiple times of me leaving my key in the lock or the door not closed properly, they were always so kind when calling me to make sure everything was okay.
Knowledgeable very professional
Craig was very helpful and friendly. Excellent service. Will be coming back soon. Thanks so much
Craig did a good job helping me figure my monthly payments out without any issues
Craig was the person who helped us and he was so polite and helpful!
I found the perfect size storage building with Craig's help. He made my expierence easy and pleasant.Super friendly guy! I would recommend asking for Craig to make your process fast and easy!
Was absolutely a huge help
Great experience friendly down home nice people as well as service thanks guys
Craig was a great help with getting me the best option for my storage needs. He was professional and polite.
Ms Sheri was a great help in managing to get us into our unit! Great service
Craig and Sheri are wonderful people and they will help you with anything or storage facility you need. Very friendly people. Recommend for the best price.
Easy process to reserve a unit and complete the rental agreement. Craig was very helpful answering my questions and making sure that I was happy with the unit before finishing the process. So far, so good!
Katie and Sheri are both great, super helpful people. This was my first storage experience and they made it really simple for me. Would definitely use them again!
Great customer service very friendly. Highly recommend
Katie was informative, professional and very happy to help me with my business thankyou very much. (2nd Review) STILL Katie is the Best Manager you could ask for! Hands down.
Wonderful to see great customer service in action. When we mistakenly reserved a unit at this location on Ringgold road, Katie figured out a solution to get us taken care of.
Katie was super helpful and friendly! Pleasant experience!
The lady that runs this location is always very helpful and polite.
The East Ridge location was AWESOME!!!!
Easy access but, a bit expensive
Katie is a very nice person, considerate, and a great worker!
The ladies, Shadda and Katie, at the East Ridge location were great to work with today. I had questions about my account and they gave me numbers I didn't know I needed. Friendly and patient staff.
Stacy district manager was so nice and also Miss. Sheri wonderful customer service ๐
Customer service was great and made it very easy to get setup.
Just wanted to give a big shout out to Coach Jolly's wife Mrs. Sheri she was amazing helping my family get a storage unit very caring and kind thanks a lot
Katie is amazing. She always takes time to answer all my questions & help in any way she can. I never have any problems with Public Storage but Katie is my Favorite ๐๐๐๐
Katie was great helping me!
Fantastic service from Sheri at this facility
I felt a very warm welcome and great hospitality with a beautiful smile and very nice conversation with a nice smile. Thank you ๐
Katie was helpful and polite with my concerns would tell all my friends and family to go to public storage if they need a storage unit.
Katie,@East Ridge Storage is awesome.
Go see her
Convenient. Like there mobile applications feature to open the gate, access payment, storage details and other features
renting with this company has been great