Public Storage Self-Storage Units at 6712 Ringgold Road, East Ridge, TN

Great staff very helpful highly recommend for any storage needs

Sheri at Public Storage deserves a shoutout for her exceptional customer service. She went above and beyond to assist me in finding the perfect storage unit, ensuring a stress-free experience. Her knowledge, patience, and willingness to help truly stood out. If you're looking for a seamless storage solution, Sheri is the person to talk to at Public Storage.

It's an easy process. The staff know all the information and communicate well. The locker no longer has lighting. That is not ideal but the price is right.

NASTY 🤢 AND DISGUSTING SAVE TIME AND MONEY GO ANYWHERE ELSE

Excellent service, really cared about my needs. Took good care of me.

Amazing staff, always a huge help and great service!

Craig always takes care of me! I enjoying visiting this location!

Dustin was sooo helpful. He answered all my questions and made the process easy.

It was nice to see the units were so clean. Craig was great help

Sheri was an absolute delight to speak to. She was very knowledgeable and kind , funny too! Her and Katie are great! We highly recommend this location for your storage needs. It’s in a nice area, clean and secure.

The girl that works there is wonderful!

Katie is always so nice when I come in. She always give the best service. If you're looking for storage and a great experience this is definitely the place for you

I had checked around different places they all had a catch, adding extra fees and the prices were outrageous. When I went to Public Storage the lady was very nice, helpful, explained everything step by step and they were cheaper than anyone around! Very nice storage units! I was in and out in 15 minutes. Thanks Public Storage your the best!!

Craig was amazing! He made finding a storage on ringgold rd absolutely a breeze!

Craig helped me out some much. Great service. Thank you!

Katie and Craig were awesome helping me with my storage needs. Highly recommend.

Excellent service and helpful staff. I got myself in a pickle and the staff (Katie + Craig) stopped what they were doing to help me out. I am very thankful for their help!

Awesome service. Everything explained to me in detail. Very friendly people.

Craig helped us get our storage unit without any hassle or nonsense. He knew we were in a hurry. He got us set up quickly. Great guy! Clean storage unit as well

First time renting a storage building, the employees made this a great experience and ensured my belonging were secure after multiple times of me leaving my key in the lock or the door not closed properly, they were always so kind when calling me to make sure everything was okay.

Use this place if you want yourself and your minor child to to feel like a hostage locked in with for 30 MINUTES!! Got to the exit gate at 8:59, pin wouldn't work, called after hours line at 9:00 since there is no emergency exit button or management contact. Absolutely ridiculous!!! 😡Most storage facilities you can't get in beyond a certain hour, but you can always out or immediately reach management in an emergency. This is unacceptable! My poor daughter on the spectrum was panicking because it was poorly lit, felt trapped, and we were getting zero answer from after hours services due to "understaffing." Then the staff had zero sense of urgency or care.

Knowledgeable very professional

Craig was very helpful and friendly. Excellent service. Will be coming back soon. Thanks so much

Craig did a good job helping me figure my monthly payments out without any issues

Craig was the person who helped us and he was so polite and helpful!

I found the perfect size storage building with Craig's help. He made my expierence easy and pleasant.Super friendly guy! I would recommend asking for Craig to make your process fast and easy!

Was absolutely a huge help

Great experience friendly down home nice people as well as service thanks guys

Craig was a great help with getting me the best option for my storage needs. He was professional and polite.

Real nice and friendly miss April was today. That was years ago...today they're Theives..prices, ridiculous!! They want you to lose your lockers. Before you Store, Please read contract thoroughly, lots of outrageous charges!!!!Your loss is their Gain

Craig and Sheri are wonderful people and they will help you with anything or storage facility you need. Very friendly people. Recommend for the best price.

Ms Sheri was a great help in managing to get us into our unit! Great service

Easy process to reserve a unit and complete the rental agreement. Craig was very helpful answering my questions and making sure that I was happy with the unit before finishing the process. So far, so good!

Katie and Sheri are both great, super helpful people. This was my first storage experience and they made it really simple for me. Would definitely use them again!

Great customer service very friendly. Highly recommend

Katie was informative, professional and very happy to help me with my business thankyou very much. (2nd Review) STILL Katie is the Best Manager you could ask for! Hands down.

Wonderful to see great customer service in action. When we mistakenly reserved a unit at this location on Ringgold road, Katie figured out a solution to get us taken care of.

Katie was super helpful and friendly! Pleasant experience!

The lady that runs this location is always very helpful and polite.

They were great.

RENT GOUGING. They doubled my rent in the past 18 months. Went from $125 in March 2021 to $225 in September 2022 with no upgrade at the property. Enough said.

The East Ridge location was AWESOME!!!!

Easy access but, a bit expensive

Katie is a very nice person, considerate, and a great worker!

The ladies, Shadda and Katie, at the East Ridge location were great to work with today. I had questions about my account and they gave me numbers I didn't know I needed. Friendly and patient staff.

Stacy district manager was so nice and also Miss. Sheri wonderful customer service 🙂

Customer service was great and made it very easy to get setup.

Just wanted to give a big shout out to Coach Jolly's wife Mrs. Sheri she was amazing helping my family get a storage unit very caring and kind thanks a lot

Katie is amazing. She always takes time to answer all my questions & help in any way she can. I never have any problems with Public Storage but Katie is my Favorite 😁😁😁😁

Katie was great helping me!

Fantastic service from Sheri at this facility

I felt a very warm welcome and great hospitality with a beautiful smile and very nice conversation with a nice smile. Thank you 😊

Katie was helpful and polite with my concerns would tell all my friends and family to go to public storage if they need a storage unit.

Katie,@East Ridge Storage is awesome. Go see her

Convenient. Like there mobile applications feature to open the gate, access payment, storage details and other features

renting with this company has been great

Sometimes it takes awhile to get the onsite manager on the phone.

Katie is a vey nice person with great customer skills. Very knowledgeable and helpful. So friendly!!

Katie is awesome very knowledgeable, facility’s very well kept and clean

Friendly helpful employees. Clean location. Very pleased with the service.

Katie was awesome!!! This location has awesome customer service!

Danielle was great! She really worked hard to take care of me and gave me great advice on which unit to rent. Very impressed!

Katie is very sweet and was a great help!!

Fast kind clean reasonable service repeat and would recommend

Very rude and have paid my rent on time for 3 years. VERY HIGH PRICED and you are not treated very well. Fully intend on letting home office know.

Pleasant, fast, and easy.

My experience with public storage is to say the least... Bad!!! Very bad!!! All was good till the pandemic started. So of course I wasn't working .. as was no one else. But one thing I did not know about this place... I didn't know they were essential workers. Cause they worked right through it. Calling everybody I know that has storage there., Including me! Constantly wanting their payment. Knowing dang well nobody was working. Or making money. And would not wait till a stimulus check to come . This went on through the whole pandemic. So I kept them paid. Then I got most of my stuff out on the last day of the month. Came back the next day ... On the first... To get my dresser and mirror. That's all I liked getting. But I was locked out of the gate. Lady at the desk said I had to pay rent ... I said sure. One day . Cause all I have to get is my dresser. 15 minutes. She said I had to pay the full month. Well needless to say.. they got them a dresser . I will not pay a whole month. For 15 min . I offered to pay for the whole day... But that wasn't good enough... All they want to do is get more of your money.. that's all my review of them. Is they suck. Big time . If you use them ... Good luck. Because they will use you big time!

Katie was very helpful and took great care to accommodate us. She made sure we got the services we need and gave us the best deal we could have.

Katie is super awesome and so nice she was very perfect in handling my needs and is very knowledgeable about everything storage related would give her 10 stars if possible love public storage would highly recommend for all your storage needs

We worked with Katie, manager of the 6712 Ringgold Rd property as well as District Manager, Stacey Turcot. Both of these ladies are professional, articulate and kind. Their capabilities made our experience excellent!

Katie was awesome

See Katie is a very sweet person always very friendly smiling...

Katie is amazing!! Very good customer service always helpful smiling & great attitude!!

Katie is the best very helpful knows her job. Keep being awesome.

Katie is the best very helpful knows her job

Katie was very friendly and helpful. I had several questions and wanted to compare different storage space sizes. She answered all my questions and showed me around the place, which helped me make the right decision for my needs. Great customer service!

KATIE was very friendly and helpful . She made it simple and set us up with a unit that best fit our needs ! Very clean property , great security....would recommend to anyone needing a storage locker.

They have a good security system and I feel my storage is safe. I just wish they weren't so high on thier monthly storage rates!!! $$$

Katie was Very helpful

Katie was great super helpful she was super nice and friendly great experience with her

What is the gate code to public storage east ridge tn 6712 ringgold rd

If you want your stuff bug infested by all means go there

The 2 ladies knew what they were doing and both were super nice. Fast and easy to rent the unit. I would highly recommend this place to others.

Terrible customer service

Katie and Sheri were very will use again!!

Great Company, with My Wife’s business closing, we could not make the April rent, they helped us get rid of the remaining stuff in storage and did not charge us for April rent.

Amazing service from Kaleb! Highly recommend working with him.

Sheri and Barb great

Ms. Barb and Sheri was excellent in providing me with all the info I needed to be renting a storage unit. She made sure we was getting all the space we needed and went above and beyond to make sure it was right for us. Thank you so much!

I rate this facility 5🌟🌟🌟🌟🌟 because of Barb's professionalism and integrity. The office management at Property #27902 in East Ridge is always very professional, extremely helpful, courteous, and willing to answer all of our stupid questions with a smile. Thanks, Barb, for helping us feel at ease about storing our whole lives worth of belongings at your location instead of the competitor's business. We are very pleased with the lock you sold us as well. We look forward to continue doing business with Public Storage for years to come.

Barb & the guys at the best.... go see them & they will make your move the best

Barb I like using this storage

Looking to store our house hold goods for awhile. Barbara was so friedly and funny made the process so easy. Was a happy person on a rainy and cold day. Loved it.

Good place to keep your own stuff

I’ve rented storage space from other companies in the past, but none can compare to the customer service at the Public Storage on Ringgold Rd. The office staff could not be more helpful, courteous, or professional. They have gone “above and beyond” when I needed help, and I have seen them extend the same courtesy to others. Also, the unit I rented is spacious and clean with easy access. I highly recommend this facility to anyone who needs storage space.

Had a great experience here today. Sheri was extremely helpful and was so nice. Highly recommend. Storage building are clean and so is facility.

great place to come barb ,Michelle are great ppl to work with

Best prices. Friendly staff. Well maintained units w electric & top notch security. Was very please with my experience.

Sheri was very helpful & made the process easy !

Very friendly, super helpful!

Very friendly & super helpful. Definitely would recommend.

Ms.Tonya was great customer service at 100% I recommend this storage

The property manager was very helpful and knowledgeable when she helped me with my space. I would recommend anyone to go to this location.

Recently moved into town and didn’t have enough room in my apartment for some of my furniture that I choose not to get rid of so I was driving by and I saw this storage facility with no experience never rented and storage unit before when I walked through the office door I saw a very kind woman who stood to greet me with a smile on her face welcoming me in I spoke up stating I have never rented a storage unit before and I need a place to store some furniture for a short time the kind woman that was named Barb stated back I can help you with that . Barb showed me the right sized unit with the right price and protected my furniture while it was in the in storage ! This process was quick and easy ! SO come see Barb in east Ridge !!

Awesome ladies to work with Tonya and Barb are just lovely!!!!!!

Great storage place and cheap

I was at Southeastern Salvage

April was wonderful!!!!!!

April and Brook were super helpful and very amazing they got me in and out in no time and last minute I would recommend this place how would anyone !

April & Brooke need a raise!! Great excellent customer service

I received great customer service today from Brook. She was very respectful and patient while she helped me load some things in my car. Its nice to know that great customer service still exists, and offer to go above and beyond to help their customers.

April was a ray of sunshine! Great company and will use them again in the future!

Awesome ladies here. Very clean. Barb is the best and dragged me from Katie’s

Tonya and April are so helpful and kind. Most storage companies have no one around to offer assistance but these two are always on it! Thanks guys!

They usually aren't very friendly, but they serve their propose...

Barbara & April are AH-MAZ-ING!!!!! They went above & beyond to help me!! So thankful for GREAT East Ridge people!!!!!

Convenient location and great service. April and Lynn were very helpful.

Great Prices! Lynn and April were great to work with.

Lynn and April are so sweet they help us get what we needed. I do recommend that anyone use this place. They really make you feel at home here. I am so glad I choose to use here.

Lynn and April are amazing! They were extremely sweet and made the experience of renting a unit quite fun. Lynn is a sweetheart and April is hilarious! Great prices, too.

Lynn April very polite and very nice

Excellent and good customer service (April)

April and barb is the bomb

Dear ole Barb is absolutely wonderful

Barbara was well informative and helpful..

Barb and her co worker are great

Barbara and April they are the bomb

April and barb are great!! Keep up the good work lady's.

April was very friendly and helpful I really appreciated the Awesome costumer service 😉

April was very patient and understanding with our move in process. I would give her more stars if possible.

Sheri is very friendly. She is very informative.

April was great an helped me out with everything an answered all my questions was so nice anyone looking for a storage building go here

April was a wonderful host, very friendly. She was a very nice go cart driver.

This is my first time using storage. I was nervous at first but Barb and April were awesome very polite, very friendly and clean atmosphere.

April and Barb: These two women are the bombdiggity!! These two women are top of the line when it comes to friendly and courteous customer service!! Great job ladies!!

Barb and April really help me I didn’t have a key to my storage building she straightened ot out immediately taken much appreciated thank you very much James Mayberry

April & barb we’re the best help i received from a storage company they need a raise immediately

April and Sherry have been very helpful and nice with the move in i would recommen any one to store there stuff here and the property was very clean

Great place to store things and sheri was very helpful today....

April and Barb were great! Helped me out in a very tight situation

April and Barb. April is awesome! Very helpful and super nice.

April & Barb: April was such a sweetheart! Came to get a storage unit, she showed me the unit and got everything squared away. I’ve never had such a fun enthusiastic storage unit person before. She is so great! Glad to have my unit in safe hands.

Shannon was great ! Very helpful

April & Barb were so helpful & kind from our first meeting up to the signing of documents. I recommend them for all future customers!

April and Barb worked so well with my friend’s storage needs. Keep up the good work.

Ok

April and Barb are fantastic. So helpful and friendly! Love doing business with Public Storage always.

Very nice and knowledgeable employee. Michelle helped me with everything i needed..great job!!!

Our storage unit was broken into and everyone was very nonchalant about the situation. Never contacted us and just taped the unit shut instead for an unknown amount of time to us. The lock was broken and instead of replacing it, they handed us a hammer and wrench and watch as we tried to straighten out the units lock that had been crowbarred open. Couldn’t get a straight answer to when or what had happened. It was a very affordable unit and now we know why. High turn over rate with people who work there and no one really seems to care about the property and things being stored there. Clearly more interested in trying to auction off a unit as soon as possible when behind on a payment rather than properly store peoples belongings.

Great place friendly people. The manager Sheri is very nice and professional.

Great service. The manager Sheri is very nice and professional

Nice and convenient location

The staff was informative, kind , and quick

Thanks barb for helping some much

Ms. Kimberly was amazing and extremely helpful. By far my best experience I have had at PS and any storage facility!!!

Kimberly was amazing !!

This is amazing please to go for storage there very respect and will give you what you need for a great price. Ask for Katie she’s wonderful

Friendly and helpful staff

I had a great experience Kimberly did a excellent job she was courteous and friendly and detailed about the storage

Kimberly at this location was awsome!! She came in on her time off to help me. Thanks kim!!!

April Barb was very helpful and very friendly. Awesome and kind

Kimberly was great. She answered all of our questions. Made some recommendations that saved us money. The place is very neat and well managed I defiantly recommend it. Just ask for Kimberly when you get there.

Barb and April are amazing if i could I would give them 10 stars for their customer service

BARB AND APRIL WERE AWESOME

Safe and easy to rent

Great experience, and great service from April and Barb.

April and barb was great to deal with and very helpful

I've been using this place for years. Barb is always friendly.

Convenient place to stock your household items

Love my public storage! Only down side is the 9pm access cutoff time. Worth it tho. Great staff!

Store 27902 great customer service Chad and Sheri took great care of our storage needs

Thumbs up

April is a wonderful sales woman

I think April is a awesome worker in your office over here at public storage . I was so glad that I got to work with her getting my unit ...very sweet and kind women . Thank You Annette kersey

Can I store my vehicle for 2 days?

Never answer their phone. Literally pick up just to hang up. No real customer service

.katie and april,these gals are the best.Provided all the info. Great work

Love April and everything she did to help me , she went above and beyond to make my moving experience easier and convenient thanks again April for all your hard work . Tammy parshall

April was wonderful! She was so helpful and made the experience easy!

Saved lots, great place, and amazing customer service from Ms. April!!

Great experience renting a unit with April’s help! She knew her stuff and made it very easy.

The reception who helped my sister Teresa Payne today, (April) was very knowledgeable, very friendly and she felt at ease while talking with her. She made her feel very comfortable about choosing that location to put her personal property in and we feel that is safe and secure. I wrote this post for her since she doesn't have a google account. Thanks April for helping my sister out.

April assisted me with renting a storage unit and was most helpful. Very friendly and knowledgeable.

April helped me today and was extremely knowledgeable, friendly and made sure that everything I needed was taken care of!

Great first experience from April!

April was great and made renting a unit very easy.

April and Barb we're great and made renting a unit quick and easy

Barb was great service to me thanks

April was awesome.

April was very helpful on answering my question about my storage and since I've been renting here she is number one

I came and rented a storage building today I got excellent service from the lady at the front desk named April she was very pleasant to talk to and very polite and nice

April an Barb very nice an heplful

April and Barb where great!!!! Took amazing care of me !!!

April and Barb are awesome! They are so wonderful until helping with moving and questions. They have always been fantastic each month when we dropped of payments. They are always friendly and smiling and know how to treat customers!

April and Barb were great!

April was awesome and very great at her job. Very helpful. And knew her stuff . And helped us in a very fast and easy way.

I would first like to say Barb and April are the sweeties ladies that you will ever meet. They go over and beyond to make sure that you are satisfied with what you are getting. If you are sad or mad and will in the office I promise you that you will be a happy camper walking out. I just wanna say thank you both for being so great.

Barb and April are the best!

April and Barb was awesome!! They was nice and sweet!!

April and Barb were awesome!!!

Just saying thank you to April and Barb for the friendly and courteous service they provided. Great Staff!

April did a wonderful jobs. She needs a good raise.

The staff was great (April) she was very helpful she had great communication skills

April and Barb were amazing, energetic, and made sure we had all the information we needed for our building. They had a great smiling face that really made you feel welcome. Seeing their love and energy for this job really made me want a job at such an amazing company. Thank you public storage for your amazing customer service!

April and Barb were awesome! They made sure we had all the information we needed for our storage building before we left! Thank you public storage for your amazing customer service!

April was great!! Awesome personality. So, When we have a opening for CSR @ my office. I'm coming to steal her.

Nice staff, but they never answer phones or call you back.

April and Barb have the best personality ever. Great people to do business with.

April and Bard were great! Thanks for all of the instructions April:)

I had a really good experience with this location, it's secure and the people working were friendly and helpful..

Barb and April were very helpful today. I really appreciate their help.

Barb and April are awesome

Barb and April are sweet hearts that have a pleasant attitude and spectacular people skills ..thank you

April was very informative and helpful when showing the unit. Very personable and helpful.

April and Barb were amazing and so helpful, they really did save my life today!! Rock on ladies you both are AWESOME!!!!!!!!!!!

Miss April was excellent, took care of my needs , I will definitely recommend anyone to the place .

You have a great employee thank to April she is the boom the com she help me protect my pillow top cover n demp check my items to keep it fresh if you looking for anywhere to come got to 6712 Ringgold rd n see april😀😀

April was an awesome agent at public storage.She satisfied my need for storage unit and,explained all requirements accurately wit great customer service

Fast and friendly service. April was fantastic.

Hello, I just moved to the area and had to find a place to store my items for a while. April did a wonderful of walking me around the storage campus and showing me the different sizes. Her customer service was great!

April is very helpful and very friendly. She is fast and take care of your needs. I would recommend April and this storage to my family and friends.

April was awesome and very informative. I definitely would not of thought of some of the possible issues discussed with me. She also let me choose where I wanted my unit which was very nice.

Great place. Secure. Friendly staff. Only downside is a 9pm cut off for access

We thought April and Barb was really helpful and answered all questions,thank you public storage.

April was great! She went out of her way to help me with my situation and it was greatly appreciated!

April and Barbara was very nice. They was very helpful. They helped me find the size storage I needed. I will tell people about Public Storage.

April ( & PublicStorage) is the best. She's very helpful. Great service & great location.

April was very friendly and professional made me feel at home. She deserves a raise

April was fantastic and helped me fine the best unit for my needs.

April was awesome. And friendly. Gave some great advice on the products I need. Was a great experience.

Barbara and April were Great.

April was awsome today

Barb and April helped me out very well today. We loved the united that April and barb picked out for us

April and barb was so amazing and had great customer service!!!!!

Barb and April are the most pleasant of people. Always professional and very helpful. My only question is, why don't they have a magnetic thingy to pick up screws and nails. I constantly pick them up.

Barb & Katie were super nice & super helpful! And very patient 😀 Great service at this location!!!

April was very helpful. She gave great service.

April is outstanding to deal with excellent communication and service

Great Location April and Barb were managers on duty the day I checked in, they were very helpful and took a great deal of time with me to make sure everything was in order. Wonderful people to deal with!

Barb and April were wonderfully helpful and knowledgeable about their products! Highly recommend.

April is a top notice employee! Very helpful. Sent us to the right location that we needed. Deserves a raise.

Ms. April was just great, she showed what i really needed.

April was very helpful and so beyond kind!

My daughter rented a storage space from April and Barb today those girls rock they explained everything in detail and made our experience awesome. Storage unit was a great space would recommend this place to anyone. These girls need a raise!!!!!

I was very impressed with the Customer service I received today from April. She explained everything to me and made sure the keypad worked with my code before I left. April was very friendly and went the extra step to make sure I was taken very good care since this was my first time renting a storage unit! I can't say enough good or you might think I was implying she could "Walk on Water"! :)

The people here are great and Bard is awesome she helped us very well and made us feel welcome.

Never been happier!!! Service was fantastic!!!!!

The staff was so friendly, they helped make sure I was getting the best deal possible.

Worst place to store or even deal with. Look elsewhere.

Very shady company they make you buy insurance but it actually doesn't cover anything also the first month rent is not a dollar try 60 or more with they're fake insurance and made up hidden fees

Barb and April made my move in experience so easy and were just all around delightful and more helpful than most customer service experiences I've ever had. Thank you ladies and stay awesome.

Prices are way too high!

I love cutting up with Barb good friendly service

Barbara was awesome! super duper helpful.

Great Staff..clean units

Barb and Amber are amazing, they went above and beyond to help me get my storage at the last minute, I had a reservation but they could not find it and a truck load of my belongings along with my rowdy restless kids! They made it happen and I am so thankful. Great customer service and I recommend this location for anyone in need of a storage location

Amazing staff. Eager to help and willing to go out of their way to find what would best soots your needs. April and Barb are you girls. Anything you need they've got it. 5 stars just aint enough 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Everytime I come in, I speak with Renee. She is an awesome customer service rep. She is so friendly and I have a great experience eveythime I come in and speak with her.

Very horrible place. I wouldn't advise anyone to put anything in this storage. I had my things in storage here for 9 months and when I got my furniture out it was infested with termites and my whole dresser just fell apart I brought termites to my new house with me, and now I have to pay for an exterminator to come to my home. Public storage hasn't done anything at all to try and make this situation right. I'm beyond pissed because my furniture is ruined!! Not to mention the furniture was given to me by my deceased grandmother!!

Worst experience ever! They are thieves!!! Did not take our things but cut our lock off for being late one time! So in order to get back in we had to buy a new lock to get our things out by the end of their business day which is only 6!

The front desk lady Barb were so nice sweet and very helpful

I have just moved to Chattanooga area and I am building a house and needed a place to store my household goods until I can move in, they will be arriving next week. When I walked in the door I was greeted with a welcoming hello and a smile from Barbara. After explaining my needs, Barbara made a few suggestions and then showed me the units we had discussed. Great customer service and very personable staff.

Very poor mgnt. I won't be back!!!

RENEE & Avainti help me they were awesome

Sasha and Gabbie were so helpful helped me with everything I needed would recommend to anyone for there customer service

This location/company is horrible. After renting a storage unit a few months, I get my statement and my storage unit is $100.00 more than normal. When I called the local property, the lady was very rude and said that they can increase the price anytime they want to and that I had to pay it or loose my stuff. I called corporate and they just referred me back to the local property. Very rude staff, multiple multiple breakins at this property (which local police are investigating as internal), and the office is closed half of the time with no one there to help...There are 100 other rental/storage units in the area that will offer you a unit for a lower price (with no rent increase), with courteous and respectful staff, and you wont have to worry if the staff is allowing someone to come in and rob all of your stuff (this company had 11 break ins and told police they didnt have any camera footage). This place is a joke!

I went into the place to ask about a unit and the woman behind the desk was HORRIBLE! She asked if I had an appointment (Which I didn't know I had to have) Then she cops an attitude and says they have no small unit available but then proceeds to tell me its $67 for a move in. Why would I want to move in if you have no units I can use? She was snippy and extremely unprofessional! I had every intention on renting a unit from them but will not do so now. I will be taking my business elsewhere.

Awesome service from PS & Stacey... She took the time to show me several different size storage units that will work best for my needs. I didn't feel rushed at all and felt welcomed when walking in the door. It's a one stop shop for storage, locks, tape and boxes.

Clean unit, friendly staff, well managed. Grounds are neat and clean too.

Stopped by the store today to get some prices. Stacey was very helpful in the information she gave me and also showed me several storage spaces that would work for me. She did not rush me and took her time and answered all my questions. I will be back this week to rent two units. Thank You Stacey!

I was in a bind and needed a storage space with very little notice. I arrived within moments of closing. Despite the late hour Karen was kind and professional. Karen took the to walk me through the process and answered all my questions. Great place.

Thank you to Krista who helped find the storage unit I was looking for. She made for a very easy experience. She was very professional and made sure I understood the rental agreement.

The customer service was awesome. Hallie was cool and went the extra mile.

Karen and Krista were very helpful. I came from out of town and was running behind schedule and the women waited after closing time to serve me. The customer service was great and Karen and Krista were great to work with. If your word is your bond then they will go over and beyond to assist.

MY EXPERIENCE AT PUBLIC STORAGE WAS WONDERFUL. THE STAFF WORKER KAREN BLAKE WAS BOTH HELPFUL & RESPECTFUL PERSON, SHE WAS A DREAM TO WORK WITH. NOW THE GROUNDS & UNITS ARE VERY CLEAN AND A1 STANDARDS. THANKS FOR BEING SUCH AN UPSCALE BUSINESS.

Karen was GREAT!

Karen, the property manager, was very helpful and knowledgeable about first time storage unit rental, as well as military moves. This location in particular was the most friendly by far in my search for my first storage unit. They have definitely earned my service - I can't recommend them enough.

Karen was very helpful. Fast and friendly service.

Karen was great. Very knowledgeable about every aspect of the business and able to answer all questions I had. Great customer service.

The Staff was so helpful. Karen went above and beyond to accommodate my needs. Stacey walked me to each size storage unit to show me the cleanliness and size of each unit. This is my second time using this location. I would highly recommend them.

Fast friendly service Karen got me started in 15 minutes she was also very helpful thanks a bunch!

Great Customer service.Everyone here is so nice and so helpful. Karen is who set me up with my unit and she was extremely great!

Great service wonderful people

Karen is possibly the rudest person I've met in my life. On the day I rented the unit, if there were A NY other locations that had the size I needed, I would have NEVER rented here. Today I drove from Virginia to Chattanooga to vacate and again...horrible! It's as if she doesn't care. I am SO glad to be out of this location and to never have to deal with her again in life!!!! The WORST storage experience in my life! Not the unit itself, but the service from Karen.

Nice ladies at the desk, very helpful and courteous

Very friendly and helpful. Wonderful people and always with a smile on their face!

Just love Karen to death! Every time I go the property or to pay my bill...she's so awesome and very friendly to work with!!!! Great customer service!!!!!!

My stuff was stolen! This place sucks! They apparently have no security system so if you put you stuff there is no guarantee that it will be there when you come back.

It was a pleasure setting up a storage unit with Ms. Karen. It was fast, easy, friendly and an overall positive experience. I'm happy I found this place.

Staff is very courteous and helpful, Karen is a wonderful person. Easy in and out and very affordable.

Karen B and Doug took really good care of me with all of my storage needs. They are very excellent people.I recommend them to everyone.

easy and friendly!

I've had my storage for a little while now and every one of the has always done excellent job with me. I just dont like how the company keep raising the rent on the units. When I first got my unit it was $60 now it is $86.

Hellon was amazing we came a few minutes after closing and she took great care of us. Excellent service! Couldn't be happier.

Heather and Karen were amazing I would recommend this public storage to anyone awesome customer service!!!!

I met Karen and she walked me thru the process. She made me feel very secure having my possessions stored there..she made me feel very welcome

Karen was a wonderful host, she provided all the information and gave good insight about all the supply's I would need to keep my belongings safe secure and germ free till my return to retrieve my items from storage. Thank You Public Storage and thank you Karen for your help.

The staff was exceptionally wonderful.

Great experience with Karen today!

Enjoyed my visit and great customer service!!!

Nice people

Fast and friendly service. They treat you like family.

Karen and Tendi are my new favorite people! I wouldn't dare go in my storage unit without saying hi to these awesome ladies! They are so friendly and personable. They're great at what they do. Public Storage should feel honored to have these ladies working for and representing them. What? You want to give them a Christmas bonus? I think that's a great idea and we'll deserved! A raise would be good too. 😆

Way a very great visit with the employees.

Staff was courteous, polite and funny. Made my day!