Public Storage Self-Storage Units at 2750 Old Lincoln Highway, Trevose, PA

The girl who helped me was very helpful

I had the pleasure of dealing with Maria at the Langhorne location recently. I wanted to find something a bit more closer to home so I stopped by this location today and Maria was also there! She is very personable, friendly, and really helpful! I was nervous about this location, but was pleasantly surprised to see her here working. One of my fav employees for sure. You can ask her any question about units, location, pricing she knows it all.. thanks Maria!!!!!!

Maria was very professional and courteous in helping get me setup!

If your in a need of a unit talk to Maria. She awesome

Pearl was awesome! My experience was great, Pearl made my first time very easy and simply. Thank you!!

Pros: the staff are friendly Cons: rat infested building! They tried to raise my rate by 25% from one month to the next and the place smells like feces and urine, with rat droppings everywhere. It’s disgusting. Would Not recommend.

My rent was increased due to market value and Pearl was able to get back to its original price. Thanks Pearl!

Service was excellent you need storage this the spot

Hey I stop in Pearl help me find a storage unit . She’s very professional , caring and great customer services .

This place is on fairy land. Locked n loaded n ready to roll.

Great customer service. PERALS attitude and determination as an property manager is 100 percent sufficiency! Serving, assistance, knowledgeable, patient, Good spirit, and intergety is the definition of what I just experienced with her customer service!

Pearl took my "rat problems" in storage unit very professionally. I appreciate her help and advices. She's very good person.

This establishment has the best property management! Pearl made sure to cater to my every need and I honestly thought before I walked in that I would get a hard time but it went really smoothly.

This is one of the best storage facilities I have worked with. The property manager is happy to answer questions and works to give you the best rate possible! I highly recommend this location if you are looking for storage in the area!

Great service very nice the lady that was here pearl very nice .

Manager Oksana did a really good job today! Came in had 3 different locations to pay for she did really good and fast!

I forgot to pay my bill, and oksana was very help in getting everything settled. amazing customer service thank you!

Pearl gave me over and above customer service. Was a pleasure to deal with.

Pearl been such a great help today she answered all the questions I needed today that's girl need a raise the most sweetest person ever!!

Was very nice and explained everything very well and thorough Thank you pearl She was very helpful

Pearl was very helpful in the process of searching for a storage unit.

Pearl was very kind and professional. She needs a raise. Good job.

Viktoriya is Very helpful in choosing the right unit.

Great customer service. Explained everything I needed to know precisely. Very pleasant demeanor.

I had a problem with auto pay so went to office. I had an amazing experience. Pearl was very helpful in taking care of my needs and the other customers at the same time. Give that girl a raise she is a Rockstar!

Pearl is such a nice respectable represenative

I visited this site for 3 times to make a reservation but it’s closed all the times. Worse experience I don’t recommend this place.

Pearl was fantastic, she was so friendly and helpful. Would definitely recommend to friends

Pearl was very helpful and knowledgeable about all aspects of my storage needs.

Pearl was a great help with the move in process.. she is very professional and smile when we walk in the door I will definitely recommend friends and family here.

Pearl was wonderful to work with during our signup appointment. Very knowledgeable and friendly, she even gave us a good restaurant recommendation.

Pearl provided great professional service selecting the best storage space and setting up our new account!

Pearl was very helpful and nice at the front desk. I mentioned the online promotion and she advised me with ways she could help.

We just had the most pleasant experience with the Sales Clerk named Pearl. She was very knowledgeable, friendly and inviting. Thank you Pearl for your pleasantry and professionalism, you put a good start to our day!

Place is dirty and floors are warped.

Policies are ridiculous and expensive. The longer you have the storage unit the more money they charge. I suppose they think you put your things there for the hell of it. We were displaced and now have to pay 400.00 per month. What a disgrace. We will move to another non public storage facility. They should be ashamed of themselves for gouging people and inflating prices. No excuse for it. Please find other options before using this rip off brand.

My experience so far with the location at Old Lincoln Highway has not been good. 1) Nobody is ever there 2) the unit I was suppose to move into had a personal lock , nobody was around so I just moved to the next unit which was suppose to be 10x10 they said well it wasn't. So, I had to move all my stuff into a 3rd unit and bc of that they charged me a moving fee of $50! 3) Place is unprofessional.

Thanks to the Young Girl how take care of us today really professional answer all of the questions we have was fast and efficient good experience recommend it to others really happy

Jeremy in the office is awesome.

Infested with mice, mold, and poor service. I have had my belongings here for 1.5 years and it started out at a rate of $86/ month and as I am moving my stuff out it is now $120/month. I also found that while moving my stuff there is significant damage to many of my things from mold, mice, and possibly some type of bug or catapillar. Every time I try to go to the office, during business hours, they're rarely there. I found the prices too high for the lack of quality service and product received, I would suggest looking elsewhere for storage needs!

Rented a while back but was thinking about transferring, Jeremy was really helpful

If there was a rating of 0 at this location I would recommend it. I came in today asking for wardrobe boxes and employee asked me to step outside because he must’ve felt threatened by my skin color because apparently the boxes were in the safe in the back. Never again will come to a location that asks me to step outside while looking for services.

Nick really helped me out today. Clean facility

Nick was fantastic. Helped me with all my storage needs

Fairly new customer. Nick was super helpful and courteous and professional! Answered all my questions and helped ease any anxieties I had. Great customer service

I hate writing bad reviews, but for my own conscience I need to just share my experience to maybe help someone else avoid what happened to me. I had a small room in the interior, that had an air vent. I guess rain water came in and ruined my stuff. Mold on everything, had to throw it all away. Just be very careful with the unit that you choose. I used the other Public Storage on Flowers Mill Road and never had an issue. First photo is the wall showing the streaking from water from the air vent. Second photo is white mold growing inside a cabinet that was in the unit. Third photo you can see some of the black mold of the far left side of the headboard. All of it smelled horrible, gave me headaches, and had to be tossed.

The district manager is so helpful wonderful customer service

Manager is awesome great service clean facility

I had trouble setting up my account on line. I went in person, and Jeremy at the Trevose Public Storage was very friendly and helpful. It’s no trouble at all to set up with help from the right person. Thank you Jeremy!

Secure with a gate but Super tight to drive around.

Facilities aren't very clean but its what you get with a public storage place. Doors are old and banged up but still secure. Could be better, could be worse, but it does the job.

I have been a customer at this location since 2018. I have a 20 by 10 foot unit full of valuables from when I downsized into a smaller home and memories of the past with things that are from parents home that I had no where to put when they passed and their home was sold. I am confident in knowing that all is safe and well protected there. I also have easy and convenient access whenever I need anything from the unit itself. Over and above everything that like and feel comfortable with here is Melanie who has been extremely helpful and understanding when anything happens to comes up. She has helped me several times and is always been professional, understanding of my needs, and willing to go the extra mile to make whatever it is happen for me. I recently contemplated whether or not I wanted to keep this unit or make other arrangements due to the changing economic climate and my increased cost of doing business in the handyman and renovation business. After speaking with Melanie and discussing my needs, I have decided to remain a customer here and feel that I really made a good choice when I trusted them in the first place. Thanks Melanie!

Okay. So I am changing my review drastically. I have never done this before in such a dramatic way, as those who have read my reviews and photos know (almost 6.5 million to date...all very much appreciated BTW). My previous review for this property was one of my very first back in 2018 and based on an experience that my ex-fiance had. Since that time, I have had personal experience as a actual renter there for almost 4 years. Since that time, I have seen many changes and have completely changed my opinion if this establishment. This has been entirely driven by Melanie who has helped me on a number of occasions and has really shaped up the place.

Melanie the Young lady I spoke with was very informative , very polite and helpful.. will definitely consider them when I am ready

Melanie was awesome and had all the answers, a smile, and great customer service on a cold new years eve. The world needs more people like Melanie. I recommend Melanie for all of your storage needs. The site is basic with minimal frills, but the prices are lower than the competition.

Its a storage place. It locks.

Melanie is a very good person, she goes above and beyond to help you with all of your storage needs. We need more Melanie in today's world.

Very helpful and friendly staff. Thank you Melanie

Do you store RVs outside? What is the monthly cost?

Melanie was fantastic. She made the process smooth. Very personable! Thanks for all your help.

Melanie was the most helpful person I have encountered at any of these public storage, she really deserves a A+ for the amount of effort she puts into it

Had great experience with Melanie

Melanie great worker nice great business thank you

Very nice and pleasant place in a convenient location. Melanie was professional and courteous. She helped me throughout the entire process of getting the right storage place. You definitely have a long-term customer. Thank you.

Melanie is very helpful, friendly, and respectful. Great experience and reasonable price

Great customer service! Melanie was super helpful and courteous!

Melanie was super helpful. I will def recommend!

Thank you very much Melanie

I went to Public Storage on Old Lincoln Highway to rent a storage unit. Melanie was very informative and and took the time to explain each and every detail and all the costs that were associated with renting the unit. She was able to provide me with a storage unit that perfectly fit my needs.

Very friendly staff and polite and respectful and great people in this location. Always there to help and the property is very positive and clean. Melanie is the best I can't recommend this location enough.

Melanie was very very helpful, she went out of her line of duty and beyond to help . The elevator was stuck with all my belongings, she called to have it checked out , I had to leave and she offered to move my stuff into the new location by herself , thus was very kind and heartfelt . She is very professional, and stay in top of things to accommodate you . , because of her kind , professional and courteous attributes, I will recommend this place . Thanks again Melanie , I was not expecting this kind of help .Blessings .

Melanie was helpful. She did the transaction quickly and easy. I'd recommend anyone anytime. I didn't even mind that there was no promotional discounts available.

Melanie was super helpful in getting me the storage unit I needed. I walked in with no reservation and walked out with a large, clean, storage unit in about 15mins on a Saturday. Feeling confident this unit will be safe and secure with our stuff inside.

Nice customer service ... Chelsie was very helpful

Melanie was fantastic. Limited on time to pack and .move my entire house. Melanie took care of everything for me and made everything that much easier for me.

Melanie was fantastic!

Stopped in to chat about rental options, spoke with the property manager Melanie, what a pleasure. She was so helpful, greeted me as soon as I walked in, very knowledgeable, willing to answer my questions with no rush or high pressure sales tactics, customer service at it's finest.

Moving can be a stressful time. I appreciated Melanie's friendliness and prompt service!

Melanie was great and made it very easy to sign up! Thanks!

Melanie is a tremendous person and extremely helpful! She is very pleasant to speak and work with.

Nice sheds owner, is a nice guy. The gates are locked Dailey also grounds are inspected.

They are very friendly and helpful.

Melanie and Michelle made my move in to the unit so painless.

Melanie in the office was very helpful. I would definitely recommend this storage facility.

Precious was so nice and got us in and out! If we needed anything, she was right there to help us and answer any of our questions. So glad I came to this storage facility! Update: Second time there and Melanie was AMAZING! She looked up everything I needed to know and printed out all the paperwork for me.

Melanie in the office was extremely helpful when it came to purchasing supplies for my big move. The facility was very clean and my overall experience was great.

Melanie was beyond helpful! Despite my mistake by ordering the wrong size unit online, she saved the day and made transition over to the correct size a breeze! Thanks so much Melanie!!

Property is always maintained and the workers there are extremely helpful. I came in one day and the young lady by the name Michelle was extremely helpful. Showed me multiple units and was very generous. I highly recommend this public storage to anyone who maybe looking for a unit.

Me to retrain their staff but a very clean facility

After I reserved my unit online I still had a few questions so when I went in person I was met by Melanie which was amazing an answered all questions asked an helped me download the app an make my experience as easy as possible. I recommend Melanie an her location .

Melanie was pleasant when speaking on the phone and was so awesome when I visited the site. She assisted me in processing as well as all the questions I had. She was professional and courteous both on phone and in person. It was a pleasure knowing there are nice people left in the crazy world we live. Thank you Melanie

Melanie the manager was very nice and helpful. I got my rental agreement quickly. The facility is well maintained and easy to access.

This is the best storage and respectful place that I tell myself nothing missing nothing from the service today keeping myself safe and secure thank you Melanie!!!

Doing business with Public Storage has been generally good most of the time, in several areas around the country such as Kansas City, Oklahoma City,& Raytown Mo. At this location business went smoothly Melanie showed us the unit and took care of the paperwork, timely and very professional without a hitch. I would recommend this Public Storage to anybody.

I had no problems there and the lady (Melanie) who is very nice and helpful. Carol help me out so much today I need to switch storage buildings had no problems she had me in and out of their showed me the room made sure the room was good to go she was awesome thank you Carol

Theres just no words to describe the service,guidance,information,respect,and piece of mind that Manager, Melanie,provides from start to finish,at Public Storage@Trevose. ♥️🏣

The girl Melanie was very helpful and super nice. We are moving and just needed somethings for packing. She helped me figure out exactly what we would need. Made things so easy.

5 stars a year ago and 5 stars once again 2/2021. I'm currently having issues with being paid on time and they're working with me to avoid penalties. I am super appreciative of the gentleman and Melanie who are helping me in this difficult time.

Melanie was awesome 100 percent had answer to all my questions. Great customer service. Recommended for sure!

The woman at the front desk super helpful and very friendly!

Melanie at the front desk was super helpful with my rental , she has great customer service skills and I appreciated her help throughout the process .

Melanie was awesome. Place is old as hell. But as long as my stuff is safe all good. Melanie is the 5 star review.

Melanie was fantastic, she explained everything thoroughly!

Melanie is fantastic! Clean and safe facility. Highly recommend!

Melanie was a great person to deal with, very helpful

Had a problem with my unit leaking and Melanie was able to help me right away. Kept me posted on all the maintenance updates. She is very professional. Public Storage is lucky to have someone so dedicated.

Melanie was very helpful. Went out of her way to make sure I had what I needed. Thank you.

I recently needed a space very close to home to store my stuff. Of course looking online you get an assortment of places. Remembering how convenient public storage was the 1st time, I went back to them.i made arrangements with Walter via the online option and in a matter of minutes Walter called me set an appointment during this pandemic to accommodate my needs. I had my unit quickly. He was very helpful and friendly.

Walter the manager was so very helpful I would reccomend all my friends because of his help he made it so easy

Great customer service very helpful

Ashley was amazing and very helpful. She made sure my storage needs were met.

Ashley is generous and very informative. Renting with her today was an amazing experience. I appreciate her kindness and her help. Thank you Ashley.

I came in looking for future storage needs and Elicia in the office was friendly and helpful.

Hello Walter has excellent customer service skills he was very patient with me and we shared a view laughs he made my visit easy going I really appreciated all his help today.

Had an issue with my original unit and Walter was very helpful and resolved the issue. Very professional manager and look here if you're in need of storage space! Walter, thanks again for your help!

The girl in the office was very helpful and knowledgeable

Stephanie was very helpful and pleasant. Provided me will all information with great energy 😍😍😍thank you

Needed a storage unit last minute and thanks to the amazing and hospitable employee WALTER at the trevose location he stayed there until we got there and didnt close and made sure we got the unit we needed and all the supplies to make our packing and storage experience so much easier and pleasant!! Thanks walter!!! ~Michelle & Ian

Walter was great at this location. We got a good rate and he took time to explain everything. He made sure we were satisfied customers. I recommend 👍.

I've had a unit here since 8/19. Everything has been good thus far. The lot seems to be on a slope so I haven't experienced any flooding which is a major plus. I would recommend renting a unit here.

terrible service. they just want your money. If you late on the payment they are not just adding a late fee .They will lock you out from access to your own storage space....hate definitel Location in Trevose,Pa is not good.... Do not go there.

Absolutely LOVE the staff. Always friendly and always super helpful, I’ve never had a problem here as with other places people just write you off. 10/10 would recommend.

Colin was very professional and helpful. Storage facility was clean and well maintained.

Staff is very friendly!

Was told we could stop in at any location to ask questions and Reed and Lee are very helpful! This is the closest location to me but my sister is at at the flowers location. Very polite and helpful very nice

Don't keep their storage facilities up to date and fix when something breaks down

Collin was very helpful

Stopped in this weekend to ask a few questions about storage options and staff were friendly and helpful.

I came in with my anxiety at a high. But thanks to great customer service from Collin I was able to find exactly what I needed, stress free. Five stars.

Over the weekend my boyfriend came to rent at this location and Collin was awesome. His service and knowledge of the property made the whole process smooth. Give this location 5 stars.

Facilities are kind of beat up, not that the stuff you're going to store cares, but its relatively secure with coded gate access and I'm pretty sure the manager has an apartment on site. The only real issue is that some of the units I was shown had signs of water damage/leaks so sealed containers are the way to go.

collin was great!! he was able to help me find a good size unit and made sure i got what i needed.

Nice place. Reasonable prices. Dudes cool. 👍🏻

Collin, the manager, straight to the point, polite, fast, and friendly! Very helpful. Arrived with stress, left calm with not a care in the world. Thanks!!

Colin's a ROCKSTAR!!!! He has helped me out on numerous occasions and I have been renting for over the past 4 years. Give that man a raise !!!!****

Insurance???? Collin better stop lie to people!!!

Ok, relatively clean, not much parking.... typical storage place

Great service Reid was very easy to work with... if you ever need anything go to Reid

Collin was extremely helpful in ensuring I got the correct size as I reserved online and we better discussed my needs, which saved me money in the long run. Thank you.

I am so grateful for all the help that Colin has provided for the last 2yrs, he is professional & courteous & always available to answer my questions. I would recommend this particular facility & the staff that runs it to family & friends. Definitely ⭐️⭐️⭐️⭐️⭐️! Thank you! Location is perfect for my needs, well maintained, & clean. Rachel was very knowledgeable in helping me decide on the unit I needed. Her kindness & understanding for my given situation was a Godsend. I will recommend this location to anyone seeking their services.

Very friendly and he knows his stuff. He made sure I had the correct size and saved me money!

I would give no stars if i could. I would like to warn people about this place. Me and my husband stored our stuff in this place for almost 2 years. We had baby items that were in excellent condition. And when we got pregnant again and had our baby my husband went back to retrieve the items that had only been in storage 1 year because our oldest is 2yrs old. All of these expensive items had a moldy film to it. They told me i had to prove that the unit had a water leak. We dont have money for that and our things sure werent wet when we put them in there. There was some type of film on our baby items. We had to buy all new stuff for new baby. And some stuff we cant replace because we dont have the money. We didnt have a baby shower because we knew we had stuff in storage. The insurance they make you buy stated that they will only reimburse 150 if we send them 100 dollars for our items that totalled over 600 dollars. I would strongly suggest that anyone considering this business look around a little more and use your own insurance instead of the one they suggest. Its a shame we work hard and paid every month the insurance and storage fee and they screwed us. Hardworking american family with brand new baby.

Great place. Very accommodating. Collin helped me out a lot & saved me money

Collin's a straight-up dude, thought of everything I'd need, walked me through my first time with a storage unit. Within the first two questions he figured out I didn't have a clue what I was doing (although he wouldn't say it!) and got me squared away.

Collin was great he made us feel comfortable and confident on our choice to go with public storage I would definitely recommend this location thank you Collin

Great service, quick friendly and helpful.

Colin is the man. Seemless and easy. Great guy to deal with. Very knowledgeable. Would highly recommend dealing with him!

Collin was real helpful today with my account! Then by accessing the gate for me! He's knowledgeable and caring! Thank you, Collin! Alyce Newman

Excellent Collin was wonderful came very early for an appointment got me in-and-out within 10 minutes explained everything provided all the details would highly recommend

Collins knows his job!!!

Gentlemen explained everything to detail.He very nice.I would recommend to anyone.

Reid was super helpful. I was able to get what I needed and the help I was looking for without any troubles. I would 100% recommend using this Public Storage.

Reid was great!!!

Collin was very helpful .

Collin was very nice good communication AAA+++

extremely helpful and informative, collin had more than enough information to answer all my questions and made me feel at ease about the entire process

I would give 10 stars if I could. Reid and Collin have been a huge help for all my storage needs over the past 10 years.

This storage facility and it’s employees the one in particular Jessica is awesome and very helpful doing a good job with a smile thank you

I went in to rent a storage unit and was able to do so quickly--with as little hassle as possible. This is how a business ought to be run. I'd like to work for this company.

Do not get a unit here unless you like them raising the price without telling you. I was promised a set price for as long as I have a unit and they did not inform me they were raising the price. The customer service rep was extremely rude to me on the phone and the district manager refused to help me. She did not call me back for two weeks and when she did she stated “there’s nothing I can do”. I will be moving my unit to a different location as soon as I can. Run far far away. Learn to respect your customers, public storage

Jess was very helpful! She was informed, pleasant and made the rental process extremely easy.

Collin was very helpful gave me a new pullrope to make it easier access

I needed to find a storage unit to rent fast, as i had to move the following week. I reseved a 5×5 unit online. However, Collin took the time to ask me what I would need in storage and recommended that I get a 5x10 unit. He also showed me both units to show me how they looked inside. The 5x10 unit was exactly what I needed. Collin was kind, fast and efficient. I was able to walk out with a unit within 20 mins of me arriving.

Colin and Justin were very helpful and made my experience fast and easy.

Customer service from Collin is excellent. On point. Fast. Place have a good price.

Ebony is really funny and a GREAT receptionist. She gave me a lot of information on pricing and the units. Very positive attitude as well!

Customer service from Colin was amazing, I would definitely recommend this place to anyone! Thank you so much Colin, you were awesome!

Recently dealt with the staff at Trevose Public Storage- in particular Amy. I needed a storage unit quickly and Amy went that extra mile to help me. She stayed past the end of her shift in order for all the paper work to be completed so I could get the storage unit I needed. That is exceptional customer service! Also, great pricing! If you need a storage unit - go with Trevose Public Storage at 2750 Old Lincoln Highway - you won't be disappointed.

Public Storage Trevose is nice never have I had any issues getting in or out of the facility. Always well kept and clean, staff is nice

What time can I get into my storage unit

They need to stop increasing the prices to ridiculous amounts of money. It seems affordable until you get all of your stuff packed in and dont want to empty it. Then they swoop in and increase the price on you by 40 or 50 dollars more a month like every year

Great experience! Collin was super helpful, friendly, and knowledgeable. Quick and easy move in too!

This place does not even diserve 1 star. Whatever you do DO NOT use this storage facility. I rented the smallest storage container they had on November 1st Which it cost me about $40 a month. I didn't have to pay again till December, which I did. Then I got a little behind because of Christmas and all. Well then I received an email from Public Storage on February 22nd stating that I now owed $367 right away. Then yesterday the one and only post card I've ever received from them says Sorry we've sold your storage container for $5 on February 25th. Please pay your remaining bill of $360 right away. I think that's a horrible way to run a business. Wait till after they sold my storage to let me know! Please Do Not rent here and let the same thing happen to you! It's not right at all..

Went into pay my aunts bill and the site manager, Collin was very helpful. Great service!

Helpfulness

Had to rent a storage unit in a hurry. Called around and they had the lowest price in town. Justin was super helpful in getting me set up with a unit on the first floor and air conditioned. He answered all my questions as I had a lot. Only downside to this place is the indoor lighting is a little dark. Not as bad as some but I've also seen better. Overall its a well kept place, reasonable in price for the size, everything is easy to access, and great customer service reps. I'd rent space from here again if I need to in the future.

Liam was very helpful of in explaining the rental process to us. He was helpful and and helped us make the best decision

Justin was super professional, quick and very helpful. I was in and out without any problems and he answered all my questions. Very pleased with the service.

Worst storage ever. They won't do name changes on the account, they charge you full month even though you vacate in the middle of the month.

We chose a 10 x 15 unit for our 930 sq ft 2 bedroom apt. It was enough room for us. Colin was very helpful and even gave us a call to see how everything was working for us. This was our first experience with a storage unit, and we are very happy. The girls at the front desk were great to work with also. They cared about us being happy!

Very good storage unit friendly people

The staff is nice an very willing to help but i think it's time to invest on the property. The potholes are getting bigger and out off control, along with all that gravel that's generated from the potholes, run a sweeper get the place looking nice. It's worth the investment, it gets really bad when it rains due to inadequate drainage. The gate if not attended to, will continue to rust and fail, address these issues your tenants will thank you and you'll definitely get 5 stars from me cuz i like it here

The staff, Collin, was professional, polite, friendly, accommodating and had my needs in mind through the leasing process. I found the property and the unit to be well managed, clean and priced correctly (in my opinion ). To summarize; great customer service and I highly recommend Public Storage of Trevose.

Collin was so helpful for my first time getting a storage unit. i will recommend public storage to my family and friends because of how great they were towards me and my grandmother thank you very much :)

Very friendly and helpful

Convenient and staff very helpful!

Affordable price at the moment

Collin the manager was so helpful and informative. There was another woman working there also, didn't catch her name- but she was friendly and nice. The office and units from what I saw were very clean and secure. This was my first time renting a storage unit and it was a great first time experience.

Very easy and convenient to sign up

Everything was cool

Great service quick and easy and they have great deals

I'm going to keep this simple. Public Storage has some of THE BEST pricing around, and locations that look very low key, but efficiently do the job you need done. I live directly next door to an Extra Space storage facility, and their pricing is completely ridiculous. I walked into the Public Store on Old Lincoln, and was greeted by Rachael, who made sure that I had everything I needed, and every question I had was answered. She even went as far as to take me on a tour of the facility, to make sure that the unit I was getting into was absolutely right for my needs. Top Notch service and a will to work means a lot to me.

Staff is very plesant.

They treated me great and am happy to be renting here. Clean and safe place to be

I rent at other property but i stopped into this property to make a payment jaileen Velazquez was very helpful with great customer service will definitely recommend

Collin was super helpful and very friendly! I will definitely recommend this place to anyone I know that needs a storage unit!!

Get service, fast and efficient. Ashley is the best!!!!

Ashley was awesome and really helped us find the perfect storage room. She had great customer service skills and was very friendly!!!

Nice place!

Ashley, is absolutly wonderful. Hreat person to be at the front desk and working your customers. So sweet, knowledgeable and helpful. Location is clean and easy access.

Leased a 5x7.5 unit. We were helped immediately and check in was smooth. Unit is indoors so I'm confident my items are not in jeopardy of getting ruined by the weather. Price is very reasonable!

This location is very rasict especially the district manager Gavin Beier. I've been renting from public storage for 8 years at the Byberry Road site that one is the best one to go to, it's clean And the manager Rose is the best and she's not a fraud nor she doesn't tamper with people accounts to cover up her errors.!!! Chelsea gave me a 5O% on my 10X15 unit gave me paper work and it stated that my rent wasn't due until July 1, 2016 and I would have a pro rate for $19.84 I get a phone call 2 days later from Ashley stating that I owe $232.54 by June 6,2016 when I just got in the unit May 29, 2016 I told ashley that's impossible when I have documents from Chelsea that says otherwise. Ashley said she would call me back to check with Chelsea to see what's going on ashley called me back and said it was a glitch in public storage system and now my rent is due by June 29, 2016. To make a long story short Chelsea and the district manager tampered with my account to cover up there errors. This is to all customers do not go to Trevose location or you will get robbed I filed a complaint with Philadelphia human relation commission and the better business bureau and please don't let Chelsea open up your public storage account she needs have supervison because of her special needs

Ashley is the best worker! She helped me very well. I loved when I walked in she had the biggest smile on her face! I recommend everyone to come here to rent storage.

Storage unit was suppose to be 5 by 10 yet the space is only 4 ft wide. They raise rate at their own discretion with no schedule or warning. Raised rate was over 12% in one shot. I would not recommend this business.

We had am excellent experience with Ashley. Everything went smooth and the unit we rented was very clean.

Was interested in finding a storage for my business and was extremely comfortable from the moment i walked in. Was able to view several different units, until I made a decision based on my needs. Ashley was extremely patient and respectful. Would suggest this place to anyone looking for a storage soley off the first impression Ashley produced. Very professional.

Good stuff

Excellent, professional customer service.

Selinda and Tatiana took very good care of us. We have been customers since 2008. Excellent property, very convenient to our life. Recommend highly!

And.Ashley was wonderful

Selina is very helpful and patient. So far a good experience.

Ashley and Selina are both so professional at all times. Those young ladies know their stuff. Very efficient and known to fix your issues with promptness. I don't know of any other representatives who could hold these positions so well.

Selinda was great, in and out in a timely manner, explain everything well

Within 5 min of making an online reservation I received a call from Selinda explaining everything to me. I went there 20 min later and was promptly moved into a storage unit. She is extremely friendly, knowledgeable and made the entire process pleasant. She is clearly an asset to the company and displays true dedication to her job.

Ashley was very pleasant and knowledgeable. My check in was fast and friendly.

Selinda was thoughtful, helped us out and told us about all about the different options there were. Also she was very open and discriptive. I loved how happy and cheerful she was. It was definitely a pleasure choosing Public Storage then any other company to store things.

The service of Ashley was magnificent and the space is clean and well maintained

Great so far

Selina helped to book my mother in-laws unit while she was moving from vegas with ease

Everything was staright forward, my contents remained intact. Communication was clear. They do what they say they're going to do.

Great and speedy service. The manager Selinda is great! Very knowledgeable and helpful.

Ashley was a wonderful help to me. She male my move in very easy and answered all of my questions. I highly recommend this storage company.

I enjoyed the storage unit! Everything was well managed and the staff really helpful! I highly recommend this storage unit

Thank you ladies, Selina and Tatiana, for for the help. I appreciate it

Great experence! Friendly staff.

I had great service can't complaint at all, very helpful at front desk!

Selinda was excellent each time I came to the office to request help. Move in and move out were convenient and quick. Would definitely recommend this storage facility!

Selina was great and knows everything

This is my first storing things in a storage place and the young lady there by the name of Chelsea was very helpful and knowledgeable. She helped me in any way possible an fully explained things I didn't understand. Thanks to her I plain on renting a bigger storage unit in the near future.

My experience with Public Storage was outstanding! Selinda's customer service skills were excellent. She immediately reached out once I booked the storage unit online to see if she could help in anyway and schedule time to get everything set-up. When I arrived to the facility, Selinda was extremely knowledgeable, thorough, and friendly. I would highly recommend this facility for any of your storage needs.

I recommend this place to anyone who needs store their stuff, especially they have awesome customer service and Chelsea help me out big time.. If you need a place to store go to public storage and ask for Chelsea

Great experience. Selina helped me out

Easy storage, helpful staff

Selinda at Pubic storage is awesome . She was very helpful and saved me some money. If you ever need storage recommend Trevose Public Storage and ask for Selinda and tell her Mrs. Lamontagne sent you.

Linda was so patient and took her time to mention everything I needed to know. My best friend helped me out since I didn't have movers I was pointed in the right direction during a frustrating move.

Just rented a space. Me and selinda went to high school together and she is very professional. Would recommend.

Selinda was a big help with my move in , she went over everything and made sure everything went smooth and easy . Great customer service and friendly . Most definitely worth recommending

I wanted to give no stars, but that option doesn't exist. By far, a horrible gate security system. Entered the facility before 9pm, attempted to leave a 9:01 pm, got stuck inside and had to call the police. The police came very quickly, unfortunately their code wouldn't work either. After a long day of work, this experience didn't bring any closure to the day.

michelle was a great help, the place was clean. michelle is enteric and Amazing. 👏👏👏👏👏

The experience at the Old Lincoln Hwy office was amazing. Michelle helped me with all of our needs and made the moving transition very easy. Great Service and highly recommended!

Michelle was very helpful and and explained everything thoroughly and was so nice. I would recommend public storage to anyone looking for one the prices were the cheapest I found and I had a great and fast experience

Selinda, is such a great person; she was very informative on helping me with my recent move.

I had a wonderful experience when i visit in the store. Selinda was pleasant and very helpful to me.

It was great. No problems with service

I was with my fiance when he came in to get a box for our big move. selinda was very knowledgable and helped us with packing tips also become familiar with the area. I would recommend this location.

Michelle was very helpful and informative!

Great service, highly recommend coming to this unit. Selinda was a great help to me and my family

Great customer service and storages Are kept up nice great lighting at night and Selinda had great feel for us customers

Everyone is always helpful and I would recommend this location to anyone. Thank you for the wonderful service!!!!

Celinda has been very helpful every time we've come to our storage unit we have been very pleased with the service we have received

Fast service

Exellent service from mellaine

Awesome and easy. Seana is da bomb.

Excellent customer service , selinda was perfect and made sure everything was to my liking and correct also very respectful and caring. I will most definitely recommend this public storage unit.

there boxes are great and have great deals live this location and seanna us helpful

Property is nice staff are nice good people I'll be coming back

Tanaisha was very helpful and very nice helped out alot in a really tough situation excellent customer service

great experience great employees good prices

Selinda the Manager was very helpful and caring. She helped me get a big storge unit to fit all my things in it. Called to follow up and made sure all went well with my move in the unit. And called to make sure my move out the stroage unit and move into my new home was ok. Thanks a lot....

Selinda was extremely helpful with moving in, especially with a not so great experience at a different. Extremely knowledgeable and personable with great customer service. Awesome location.

Always friendly and helpful. Been storing here for years abd never had any issues

Great , manager is great always polite and on top of your needs Selinda is a great person and tries very hard to accomadate your needs .

Fantastic!

Great experince and great space. Thanks

Selinda and Seanna are awesome

Very helpful. Very nice. Helped out a lot in a really tough situation.

Wonderful. Molly is very knowledgeable & knew exactly what I needed.

Just rented a unit here. Completely satisfied with my service from Seanna, she should totally manage this location. Picked my unit and had all my questions and needs meet in under 30 minutes. Five stars for sure. So if your thinking of a great facility, this would be the place to go.

Great service

Excellent service. Extremely helpful and throughly explained everything I needed to know. I was helped by Selinda and she was very professional and very knowledgeable. Highly recommend!!!!!!

Selina helped me with my move in.

Was great service shawna was a great help the whole way. Would definitely rent here again.

Seanna great

Shawna and Linda were excellent

The service was great amd quick

Sharlyne is great! Professional service with a smile!

Had unit for about 2 years..great location, great service. I def recommend this location and public storage

Selinda was very helpful in getting us the right size unit.

Ellen was very helpful in finding me the right size unit

Great experience

Let me start off by saying that Selinda is one of the most pleasant individuals you will ever find. She is helpful and friendly and knowledgeable in her job.She even tries to remember each customers name OUTSTANDING ! The facility is secure and clean and I guess they are the two most important things you look for in a storage location. My only complaint is that the door that leads in and out of the inside storage units needs a device to keep it open while you move things in and out. I use a long bungee cord and hook it to an outside locker. Not good when it's windy but it works otherwise. Anyway Selinda thank you and I hope your bosses reward you for making us feel welcome in your business.

I'm usually an angry customer I can't lie , I give everyone a hard time but today I walked into Public storage on trevose in Bensalem pa and received great customer service ! Thanks For everything I recommend everyone to stop by and purchase a unit!

I just rented a unit at the Trevose store. I was in contact with Ellen and Selinda. Their customer skills were second to none. I was contacted with reminders, and they asked me if I needed anything several times. You don't get that type of customer service these days. They both should be recognized. I highly recommend this location.

Was at public storage today and the manager Selinda was very pleasant she explain the whole process to me.....Excellent customer service!!!!!

Been here for 8 years and great customer service would recommend

I had a great experience while getting set up. Ellen was very knowledgeable and courteous. A few people walked in while I was being helped and she knew them all by name. The whole process was easy and hassle free. I highly recommend this facility.

Great service and convenient very clean

Very customer friendly, easy, accessible, definitely recommended

Great people very friendly clean

Selina is awesome. Everything is always fine and I am very with the fabulous service. Never have any problems.

Very professional and knowledgable. Well represented.

Great and easy service. Thank you guys so much.

Selinda is great!

Great customer service never have any problems

Everyone is always pleasant and friendly also courteous. The service is always prompt.

Great staff!

Friendly staff

VERY VERY UN PLEASANT EXPERIENCE!!!!! INTIALLY, WE WERE TOLD 1/2 PRICE SPECIAL, BUT WHEN YOU GET THERE, THEY WACK YOU WITH RIDICULOUS EXTRA FEES! (TYPICAL) WHEN I CALLED TO RESERVE THE PLACE, THEY HAD ONLY SECOND FLOOR AVAILABILITY WHICH WE WERE OK WITH.......UNTIL WE GET THERE AND FIND OUT, THE ELEVATOR DOESN'T WORK!!! WE WOULD HAVE WENT ELSEWHERE IF WE KNEW THAT IN ADVANCE, SO WILL OTHERS WHEN THEY GET BAIT AND SWITCHED. ON TOP OF THAT, JUST KNOW YOU CAN'T GET IN THERE WITHOUT A 4X4 IF IT SNOWS BECAUSE THEY NEVER PLOW!!!!! REALLY!!~!???!!! WE GOT A TRUCK STUCK BACK THERE AND WE WERE NOT THE ONLY ONES. WE HAD TO SHOVEL A PATH TO GET THE DOOR OPEN AND THAT'S NOT ALL. MOVING SUCKS, BUT BECAUSE OF THIS FACILITY, IT WAS A NIGHTMARE. I NEVER COMPLAIN ABOUT ANYTHING, BUT, MAYBE I CAN SAVE SOMEONE FROM THE MAJOR AGGREVATION MY FAMILY WENT THROUGH BECAUSE WE CHOSE TO USE THIS LOCATION. WE LOST TIME, MONEY, AND SLEEP OVER THE STRESS THIS PLACE CAUSED US. MY WIFE CONTACTED A DISTRICT MANAGER ABOUT GETTING STUCK AND WAS INQUIRING ABOUT OUR SLATED MOVE-OUT DATE AND IF THEY WERE GOING TO (PLOW AT ALL??) NO REPLY AFTER SEVERAL ATTEMPTS AND SEVERAL PHONE CALLS TO THE LOCATION. BUT, GUESS WHAT, WE HAD TO MOVE OUR STUFF OUT A DAY LATER THAN SCHEDULED, WE GOT A CALL IMMEDIATELY TO LET US KNOW WE OWED THEM MONEY FOR THE EXTRA DAY. SO TO SUM IT ALL UP, WE LOST AN ENTIRE DAY WITH A RENTAL TRUCK BECAUSE THEY DIDN'T PLOW, HAD TO SHOVEL OUR OWN WAY INTO THEIR FACILITY DOORWAY, WE HAVE TO PAY EXTRA FOR THE DAY WE STAYED IN THE STORAGE THEY NEVER MADE ACCESSIBLE, NEVER RETURNED ANY CALLS WE MADE ALL THE WAY UP TO DISTRICT MANAGER LEVEL, DID CALL US THE VERY NEXT BUSINESS DAY AFTER WE REMOVED OUR STUFF TO TELL US WE OWED EXTRA MONEY (LOL), NEVER DID ANY SNOW REMOVAL DURING THIS HORRIBLE MONTH TO MAKE IT EVEN SOMEWHAT ACCESSIBLE, SOLD US THE UNIT ON THE PHONE WITHOUT TELLING US THE ELEVATOR DIDN'T WORK, PITCHED A PROMOTIONAL OFFER THAT CAME TO DOUBLE THE PRICE WHEN YOU ACTUALLY ARRIVE THERE FOR FEES, INSURANCE, AND ETC, AND OH BY THE WAY, IF YOU ARE WILLING TO DO BUSINESS WITH THEM AFTER ALL I AM DETAILING, DON'T FORGET YOUR SEEING EYE DOG BECAUSE THERE IS NO LIGHTING IN YOUR ICE-COLD CAVEDARK STORAGE UNIT AND THE LIGHTING THROUGHOUT THE PATH TO THE UNIT IS VERY INADEQUATE. CONGRATULATIONS TO YOUR FACILITY, YOU ARE THE FIRST BUSINESS IN MY 39YEARS OF LIFE I TOOK THE TIME TO COMPLAIN ABOUT.

I came to the public storage a couple days ago to see if I could get some boxes and I must say I was greatly surprised with how nice and accomadating the manager was. She was very helpful with getting all the boxes I needed and was very patient with me. Since then I have recommended a couple of friends to go there as well since I was so pleased with my experience.

Selinda went out of her way to help. Thank you.

I've been a customer with this public storage facility for at least 15 years and I must say that this management team is the best yet. They have great customer service skills. Simply a great group of hard workers, a great manager a great team.I hope they can keep them.