Public Storage Self-Storage Units at 3751 Bristol Pike, Bensalem, PA

I would like to commend the truly outstanding sercice that I received today at the Public Storage site on Bristol pike in Bensalem.Lori was the on-site representative. She was very pleasant and extremely helpful and knowledgeable guiding me through the process of opening an account and obtaining a storage unit. I was thoroughly satisfied with her professionalism, and look forward to any future contacts I may need to make. Sincerely Wayne Carroll.

I’ve been renting here for a long time and today I met Lori and she is so nice and I noticed a big difference in the property since she’s been here!! Good job Public Storage for hiring someone that really cares!!!

Great experience, Lori was the best very helpful made everything co smooth!!!

Stopped in yesterday to pay my sister’s bill and I had the pleasure of meeting Lori she is very helpful and sweet.

I wanted to say thank you to Lori every time I go in to ask a question she is always so pleasant, awesome customer service!!!

I saw Lori outside in the heat cleaning up from the storm on Friday she is awesome it makes me feel good leaving my stuff here because she really cares.

Nice place to store your stuff. I’ll definitely recommend.

Lori is the best she is very helpful and kind!

I stopped by for pricing the other day , I met Lori . She was very sweet & the place is very nice .

It's not very handicapped friendly. I oreregistered and, I spoke with 2 people prior to showing up and was notified that I needed a lock, which I had to buy when I got there. They charged me 23$. They should have told me in advance because it was more than double what they cost. I wanted to update my review, I would like to pay less; however, the manager, Lori has helped me and explained the pricing. Thanks Lori!!

Grounds manager Lori did a great job on helping me out on getting the right unit for me. Very friendly And kind need more people like her. Keep up the good work. This is why I keep coming back to this storage company. Five minutes from my house, very good price.😊👍👍

I just wanted to express how very helpful Lori was because of her I stay here. 5 stars!!!

I had the best experience at public storage in bensale with Lorie she is amazing.very helpful polite and professional. She made my experience very calm and easy going and I am very satisfied and would definitely recommend lorie at public storage

Lori gave me exceptional service when I called with questions about my storage unit. She is fabulous!!!!!!

Great experience with Lori. Walked in and had a great price on a 10x10 unit.

I went into pay my aunts bill and Lori was at the desk she was very nice and polite!!!!

This facility is clean and the staff helpful. Jill was able to give me all the information I needed and directed me to make the best renting decision. The staff is very friendly. Leaving my belongings with Jill at this location was an easy decision.

Lori is wonderful! As she was about to leave and close up for the night, my sister and I pulled up. Lori did not hesitate to help us. She was so kind and accommodating! Made us feel feel like we had made the right choice with our storage space and company. Thanks for all of your help!! Definitely recommend! :)

Seeing how commoditized storage spaces are, the only two factors that can make a good experience are price and customer service. On the second note, I have to mention Lori and Jillian are amazing individuals who go out of their way to help customers. I did not have a similar experience with the previous property manager and employees so I’m very glad to give them a special mention!

0/10 DO NOT YOU LEAVE YOUR THINGS HERE THEY WILL BE DESTROYED BY RODANTD … MY THINGS WERE DESTROYED BY MICE AND RACCOON’S AND GOD KNOW WHAT ELSE!!! NOT TO MENTION THE SMELL AND FECES ALL OVER EVERYTHING!! THEY SAY THEY SIGN YOU UP FOR INSURANCE AUTOMATICALLY BUT THEN THEY REMOVE IT! DO NOT RENT HERE! IF I COULDVE GIVE THEM 0 STARS I WOULD! THE GUY AT THE DESK IS COMPLETELY INCOMPETENT AS WELL. ABSOLUTELY THE WORST STORAGE UNIT EXPERIENCE FROM BEGINNING TO END! THEY INITIALLY GAVE ME THE WRONG UNIT SO I HAD TO PACK MY THINGS IN THERE

Lori was a great help. Her customer service was extraordinary. I really love her

I used this location a couple of months ago and was pleased with the service and convenience of the location. Lori was great! Sweet lady, very helpful.

Lori was very nice and helpful

The Manager Lori helped me with issues that I had. She was wonderful to work with and very concerned. One of the best people I’ve ever worked with at this facility! If I could give more stars I would definitely give her more!👏🏻👏🏻👏🏻

The experience I had with public storage I was greeted by Lori who is very professional friendly she made me feel very comfortable in selecting public storage she is definitely a A plus..she went over everything with me and explained what I didn't understand....thank you for everything lori..

Stopped in today just for info while I am in the market to find a place to store some stuff. Spoke with Lori on prices etc... Then toured the facility seemed cleaner than other similar businesses in the area. I also saw some customers using a cart provided which was good to know they have. Lori was patient with me and knowledgeable in answering all my concerns like how things are kept seasonal being it's cold months temp controlled units, the parking grounds with snow removal ice etc... She is Fabulous and was easy to deal with.

Lori gave us exceptional service and was both friendly and knowledgeable!

Lori was extremely helpful and kind throughout the process, making it seamless and simple. I would certainly recommend talking with her about your storage needs.

Lori Provided excellent service. She is very knowledgeable and very friendly! A pleasure to work with!

Great experience!! Lori was super helpful and informative, would recommend this public storage to other people. Very lovely experience!

Lori is amazing to deal with. She really goes above and beyond for customers, which is something we are missing in this country! I have had to call the storage place for 3 issues and Lori has taken care of all of my needs, making me feel like an individual and not a number. Thanks Lori!!

My Sister and I had not visited her Bensalem Public storage unit for some time. Our number to get thru the gate was not working, so we had to go inside and ask. We had the number right, but forgot about putting * before the numbers and # after the numbers. Lori was inside and all she had to do was tell us what to do but because we are older, she put on her coat and came outside in the cold with us to make sure we got it right. She was very thoughtful and pleasant. She also made sure we knew where our bin was located. Nothin was too much trouble for her. Having to store stuff can be an unpleasant experience but Lori helped make it better.

I have just had one of the nicest experiences of my life today! I received a call from Lori, Bensalem’s Public Storage manager, to advise me that she had received my check. When she saw my payment, she contacted her manager to see if something could be done about the price, since it was so high & I’ve had this space for a long time. She called me to tell me she was able to reduce the payments. I have been struggling for months with this fee, but have not been able to get the help to sort through things before I can empty the unit. It has my deceased father’s possessions in it, and has to be checked before things are trashed. Lori was pleasant, professional, and caring. For her to do this was beyond anything I could have imagined. She is an earthbound guardian angel, and I hope her employer realizes what a special person she is. God bless you, Lori, and thanks so much for looking out for your clients in such as special way!

I have been storing here for 5 years and while prior to these last few days I can agree with everyone’s review on how horrible service was with this place, I am now pleased! Actually I am so happy Lori is now in this office! She has went above and beyond to help me and provide me with details and services I have never once had here until she came through! She is making changes and for the better of the customers! Just give her some time and you will see it! Lori thank you I always felt defeated there and you made me feel like I was a valued. Customer for a change! Bless you!

Thank you so much Lori for your help I really appreciate it u I very nice

Lori was good with all the information and she is very nice.

Lori, the new manager, at the Bensalem site is the best! She helped me with my bill and that really made my day! She was pleasant, professional and patient! Welcome Lori and I hope you stay for a long time! Keep up the good work! 👍🏿👏🏿🙋🏿‍♀️

I came in today to inquire about pricing, Lori showed me around and was very informative.

I’ve been using this location for 2 years, and recently had water leaking into my unit. I talked to Lori and she has been extremely helpful with the whole situation. She has really gone above and beyond to help me with everything and I honestly can’t say enough good about her. My problem has not only been fixed, but she’s also helping me get another unit in the same building.

Eric was great!

Property and facilities well maintained and incredibly pleasant and stellar customer service from Maria . Very satisfied

Went in yesterday to check out 2 different size units.. Maria was great. Friendly and informative. Facility was clean, and grounds look good. Will definitely be storing here!

I am making a move in the near future and I need to store some things in between my move out and move in dates. I came in to the Bensalem Public Storage and spoke with Maria. She was terrific, helping me understand what size unit would be best for my needs and made me feel comfortable about leaving my possessions in storage.

I come here all the time and this is the first time I've ever seen anybody sweeping the hallways in b building it looks great thanks a lot Maria!