Public Storage Self-Storage Units at 2190 Wheatsheaf Lane, Philadelphia, PA

I had the greatest experince today with Kee and Gina. Kee was very helpful and detailed she attened to my needs and was very friendly Gina was very friendly as well i truly appreciate them both and will be back soon!

Received very professional customer service by Gina, helpful and respectful.

PROFESSIONAL. Pleasant and detail oriented when going through the rental process. I definitely would return and recommend this location to others. Keep it up. 👍

From the moment I walked in to the very end GINA was outstanding. Her friendliness and accurate information made the process so easy. Keep it up girl I loved your personality.

This storage units have rats. When we made a complaint the manager was very unprofessional and rude. He didn’t want to help us move to another unit they would be rat free. Instead he kept reminding us that we signed a contract and that we have insurance. I informed him I know. That still doesn’t mean I want my stuff chewed on by rats. Unfortunately we will have to take off and pay full months of rent of storage. I will never recommend this place to anyone. Stay far away! Plus they went up on the rent even though the are rat infested! I warn you please stay away from the place!

Gina was so helpful to sign me up and helped me move an extra cart. She DID let a piece of furniture fall off which scuffed it up. 😩 But her heart was in the right place and she's a super nice person. I can tell she deals with a lot and does a good job. Thumbs up to a great person 👍🏻

Best storage place and very convenient easy access drive in and drive back out👍

Went this morning to get a unit at this location and the ladies Gina, Sierra & Darnesha were such a great help. Explain everything so well to me! Outstanding customer service.

Chuquese and Darnesha was very kind and helpful with my move in today. Great customer service

"Exceptional customer service experience with Gina! Her professionalism, patience, and dedication truly set her apart. Gina went above and beyond to ensure my needs were met promptly and effectively. Her friendly demeanor and attentiveness made the entire interaction a pleasure. I highly recommend Gina and this service!"

Wow! Amazing experience here with a young lady named darnesha! She walked me and my wife thru the rental agreement process and she had a lot of patience with us! Hard to find great help around here! SHE NEEDS A RAISE!!!! Thank you for the great experience

The unit itself was fine, but about a year into renting we got a call saying that a bunch of units had been broken into and our stuff might have been stolen. Their one job is to protect and secure the units. After that happened, the prices went up ? We should have gotten a few months free due to our unit being broken into (the lock being broken and our unit rummaged through).

This location is weird to be I started using their storage services by paying around 200 something dollars and so far it has gone up to 450 something which is crazy how they keep up on increasing the cost

I’ve been using this facility since the end of December 2023 up until now March 2024 and the short time I’ve been with them has been extremely pleasant. First let me start by saying this facility is well kept, clean, quiet and very secure. You really have a peace of mind in this place as far as knowing your property is as safe as can be. Darnesha, the woman in the office is so friendly, patient and extremely helpful..she’s literally made every and any concern I’ve ever had such a breeze. Then they recently hired a 2nd girl who’s new by the name Gina. When I came to The Facility today 3/13/24 she was by herself at the front and gave me a heads up before asking my questions that she is new and is still training but will try her best to assist me as well as she can. Which I respected so much and she was way more knowledgeable than I think she even realized initially and answered my concerns practically as good as Darnesha did when she walked back in. A+ to this place and the wonderful women that work here making everything as helpful and convenient as possible.

Great experience has soon as I walked in there customer service was great I would recommend to family and friends

Great customer service I love the way they made me feel when I walked in

Good customer service

Jaime great customer service

Samantha she is wonderful help me for everything

Very clean

Clean place the girl that runs it al

Thank you Samantha for fixing the lock on my storage I really appreciate your patience and your hard work

Samantha is excellent help. I appreciate her help with everything thank you so much Samantha

Samantha has always been there to help out, whether it was questions about payments or upgrading to a bigger unit. Definitely recommend this place if you need extra storage space.

Samantha was an excellent help. She went above and beyond with her professionalism. I can't thank Samantha enough with all the information she was able to provide me with storage. She is very kind, knowledgeable, and excellent help. If I could give her 10 stars I would. Thank you Samantha for your kindness and help with providing me all the information I need to store my things.

Samantha was very Helpful

Tailor was extremely helpful in answering all my questions and concerns. I appreciate his help today. He was able to keep a pleasant conversation going and assisted me with the dolly to load up. Please recognize him and his hard work. Thank you for all your help, Tailor!!!!

I can't rave about Samantha enough. She helped me with questions, and she was so thorough I came back 2 weeks later to solidify my storage with her! She was able to joke with me. Explain all the terms and conditions and answer every question I posed. She deserves some recognition for her A1 Customer service. Thank you Samantha for making my personal moving process that much easier. From tours to invoices, terms and handing me the keys. I am happy I was able to do it with you!

Samantha was a gem in helping me determine what size unit I needed She was very professional and polite as I explained the situation I was in and why I needed the storage. All public storage locations should have such a great employee.

SAMANTHA thanks for helping me get started and explaining everything to us in a very easy way to understand thanks Me and my husband I appreciated that stay safe

Samantha it’s a excellent help she helps me out a lot all the times when we need help . I really appreciate you thank you for all you do it means a lot

I had a great experience with this location and would like to thank Samantha for all of her help while I was there and with closing out my account.

Best storage place ever , very nice employees

First time being at Public Storage & it was a great experience. Stephan is an amazing worker. I want to thank him for being helpful and informative.

Samantha is an excellent employee great help. Very polite.

Samantha was very helpful today good employee

We had gotten the wrong space when we booked online, we came in and Ron was helpful and was able to transfer us over to the one that we had originally.

Not open after 6 I work just like they work, but the space is clean

Hours are miss leading Access limited 6pm

Samantha has been great! We have been using Public Storage for years! She’s been really helpful with issues that come up from time to time! She deserves a big raise

Great person and worker and respectful mel

Samantha was very helpful with assisting me in finding a unit a few months ago. She is very knowledgeable and I continue to see her keeping up with the facility whenever I am there.

Sam and Melody were very helpful they helped my mother and I rent and move into our unit with no problem.

Mel and Sam are such big helps! I didn’t get a unit but they helped me figure out what unit would be best for my family and our things. Would definitely recommend this property very nice girls