Really appreciate TJ’s help getting me setup with a storage locker, very efficient and extremely helpful! Would definitely recommend this location to a friend/colleagues in the future!
Friendly and knowlegable employees at this location. Clean facility
Shana was great in helping
Great place but they need to be more up to maintenance and the smell there.
The workers are amazing. Being 9 months pregnant my locker that I just got was really far away so they found me a closer one. It was clean and cool. The people were amazing
June 2025 Update: I have used this storage for all these years. Today, Marisol was stellar. She really went above and beyond and I will be loyal to this company because of their truly wonderful employees. Marisol was completely looking out for me throughout the entire process. I am SO grateful to her. Marisol is the best!
Siani and Brenda have been really amazing. They’ve gone out of their way to help me out from the moment I walked through the doors. I’ve not even moved in yet and they have done everything in their power to help me navigate this stressful time for me.
As far as I’ve seen, the storage inside is clean and temperature comfortable.
Update: I’ve now moved in and Audrey was exceptional in her treatment of not only myself, but every customer here. She even cleaned a cart for me… ☺️
Very affordable pricing. Representative help is a plus.
My experience here at this location was quite pleasant, there was a lovely young lady by the name of Darnesha, that helped me with the full breakdown and cost of the units I was looking for. Definitely an amazing and patient person! She had an answer for every question I asked! Definitely a professional I would want to deal with again in the future
Ask for Annie she is Very Friendly and has amazing customer service I definitely would recommend this place.
Office staff is always friendly and helpful!
Very friendly and helpful staff the worker was originally from Jersey but was at the castor location helping out today she was amazing had me in and out really appreciate her help
IMaria was very helpful and professional. Had me squared up and out the door with all I needed in hand. Everything was explained accordingly 😁
They're always friendly. If I have any issues they always resolved it it is a great place
GREAT! This location is well staffed and has everything you need! Josh helped me and my wife out today and was very helpful and informative! Also very polite and professional. Definitely recommend this location and thank you Josh!
Good staff and good prices, bathroom is regularly stocked.
Very nice person Ms.Alisha
I was there today on 11/23/2024 @ the castor n aramingo store around 11:15 a.m. The young man whose name escapes me was so helpful and polite. He did his job very professionally.
Excellent customer service. Gina and Sierra helped me with recommending storage unit. Very respectful and hard working workers.
Hello Public Storage I want to say I walk with attitude and even I did, Ms.Gina treated me so kind and patient. She had a lot of understanding for me and situation. So I feel safe and good to rent wit public storage at this property. I give Gina 5 star!!!!!!!!!
Sierra & oddysie ,,Customer service was excellent,,very helpful and nice!!!
My experience was very good. Someone by the name of Chuquese was very helpful, took her time with explaining things, and never got frustrated. Top tier customer service 👌
Gina is amazing her customer service is always so welcoming. I highly recommend this public storage
The employees are very polite and professional. They go the extra mile to make you very welcome A big thanks to gina for helping me out 😀😀😀
Maria is extraordinarily helpful, mindful and with fabulous customer service skills. My storage rental was easy and I would recommend this storage facility to my friends and family!!
Sierra! Has help us do to the death of my brother. She did an awesome job guide us every step of the way. Thank you from the bottom of our heart.
Sierra & Kee I appreciate your help you guys are awesome very helpful and understandable very professional keep up the good work..
I got my storage unit today. Gina took care of me and was very thorough and helpful!!! She even offered to bring the dolly to my unit to make things easier on me. Amazing customer service! I will recommend this storage unit to anyone looking! Thank you Gina!
I've had this storage unit for a while, and now im moving on. Thank you Kee & Josh for being extremely polite and making the process super easy for me. Kee was able to just find my unit by my name because I forgot what number I had. Thank you guys so much
Myself & my family came in today and we were assisted by Gina Abrams. She was so amazing. Very helpful, kind and able address all of our concerns. Great energy, and just knowledgeable about all of the things that we were worried about. 10/10 recommend her! A real breathe of fresh air!
The employees are very polite and professional. They go the extra mile to make you very welcome . The employees are outstanding. They are Josh, Kee and Sierra. I recommend them to anyone. Visit the store ar castor and aramingo ave.
They the best I never had a problem with them they work with u
Oddysie and Kee best representatives and very kind and take care of my problem would highly recommend this location
Oddysie, sierra , kee were such a great help today before closing with renting us a space that was in our budget and explained everything to us so well! Outstanding customer service!
Kee nice young lady that helped me today
My experience at Public Storage with Ms Gina was amazing! Ms Gina made sure my needs were met for the storage space I was seeking. I was shown the bin sizes, I was informed about the location of my bin, and access to the building. Ms Gina and Josh made the process smooth and easy to acquire my storage bin. And the introductory $1 for the first month was a plus! I was very satisfied with my visit to Public Storage on Castor Ave today!
L. Lewis
Public storage Gina treated Me good Good Customer service.....Well professional
I appreciate the four ladies who were working earlier, I was able to receive help in purchasing and locating my storage unit. I appreciate all the help sincerely. I was also given advice on my lock although small I believe I secured my few items I have in there. Thank you.
Great service, oddysie helped me with my unit and was more han helpful. Highly recommend
Great service always helpful & pleasant very appreciated
I went in to purchase some tape and oddysie was a very big help thank you guys
Darnesha was really helpful and attentive!!!
To be honest, I don’t care much to do reviews, but Darnesha deserves one! She was such a great help! Answered all of my questions and addressed ALL of my concerns. 10/10 great customer experience!
I had the pleasure of meeting a very pleasant lady while grabbing some things out of storage thank you darnesh for being such a kind lady
Great customer service! Darnesha & staff are all beyond pleasant and helpful when needed. Units are clean, affordable & climate controlled!
I came to inquire cause I’ve been shopping around for storage units. A young man I believe his name is Kenyatta, was very polite and definitely sold me. I’ll be back next week to get a unit!
The manager Oddysie was super nice and answered all my questions without a problem. She made sure that the space I was renting was exactly what I wanted.
The girls were so nice and understood what I was looking for. They gave me so many options and picked the cheapest one. It was fast and easy the process. No confusion at all. I totally recommend.
The staff was very helpful and informative definitely made my process easy thank you again !
Very wonderful staff. Never had a bad experience. I wish I did more months here with them but I only need a temporary stay. Thanks again, public storage.
Amazing! The manager koda was great she was very informative she answered every question I had when it came to units and pricing helped me figure out the correct size unit that I would need , also helped me purchase the correct moving materials overall great experience
Audrey was a great help...thank you
Monica helped me out tremendously. Explained everything in detail.
Monica & Pearl are extremely helpful. They made my move easy and smooth. Great location.
Greattttt Customer Service Monica was truly amazing & very informative!! Great service is hard to find and she truly shined a light in my day !! Don’t walk , RUN and get a unit Here !!!
Good place to store your things just make sure you pay your monthly bill
Pearl was very nice. And she helped me and she deserves a raise
Great storage very organized the employee pearl I believe her is was amazing and had great customer service
Pearl was absolutely outstanding, she had great customer service and directed in the right direction . Answered all my questions and helped me with my online . She is a fantastic great energy
PearlShe was an amazing help
I had a slight issue with transferring into a new unit. It was involved and confusing. However, Pearl contacted everyone she could think of to help resolve my issue. In the end, she was able to figure out a solution that I am very satisfied with and she will monitor my account to make sure everything goes the way it should. Pearl is patient, resourceful and willing to do what needs to be done. She is excellent!!
Siani was very helpful with helping me find the right size & price range for my storage needs I will definitely be back in to rent a space with her
Great customer service thank you Audrey
Audrey was very helpful showed me everything very thankful
Audrey and Siani are Excellent Excellent Excellent!!!
Brenda helped me so much it's incredible. She saved me over a 100 bucks by switching to Geico -- oh wrong company, she saved me over 100 bucks by switching units, and with more space. Her and Siani were very helpful and were not short but took their time to help me out and treated me like a valued customer. I was not paid to add this review, but the savings I got today was my payment and I love to save money, thanks yall.
Thank you Audrey and Sinai for helping me with everything much appreciated
Today Audrey helped me find the perfect size storage for my stuff. She was super nice and helpful. She also explained everything to me clearly. Great Service!
Audrey was great! Awesome service.
Brenda was amazing, she was able to give us a quote and helped us find a rental unit that would work for us.
Great!!! Detailed Service
I'm pleased with the help that Audrey gave me today, I'm glad I came here.
Very helpful and has great customer service
Audrey and Siani were very helpful and kind
Audrey was great thank you
Thank you Audrey she was very helpful and customer service was fantastic
Audrey was great very professional and helpful very sweet
Siani was very helpful! Great staff!
Audrey helped me so much today changing the storage unit around and making sure I had great space and making great customer service and I would recommend seeing her if you ever need a storage unit she’s amazing
Audrey was a great help and enjoyed the service
I recently rented a unit here. The office staff was extremely helpful and made the process very easy. Additionally, the unit I got has very convenient entrance. Because of that, I don't usually need to use a dolly. However, they are usually hard to come by as they need to get more for the facility size. For my use case though, it's five stars as I bring my own dolly or not need to use one usually. Your mileage may vary. One thing I do wish was better is the access hours. If they were longer it would be more convenient, but I can work around that.
I'll update the review if anything major changes my opinion.
Audrey and Siani provided awesome services and and helped a bunch.
Audrey is the manager at this location and she is an absolute rockstar. I needed urgent help and she was able to help me right away. If you’re looking for storage this is the place to go.
The individual that showing me around and help me get my storage bin today was very pleasant she's very informative she went beyond her job title as far as I was concerned she helped me through a few questions that I had she was very informative her name is Audrey she made me feel welcome and had no problem answering any questions that I had and she helped me with the computer answering the questions and things like that because I'm not very technically inclined she helped me do things on my phone I appreciate her and again her name is Audrey I had a very pleasant experience and I will be letting people know about her thank you
Audrey was helpful thank you so mucb
Audrey and Sinai was a great help and we’re very nice very informative thank you
Audrey was very helpful and showed me the property thank you
Great experience l! Audrey helped me out a lot!
Audrey was awesome during my check I ; and very clear
Audrey and Breonna were a great help explained everything and even walked me to my unit and showed me the property I really appreciate it!
2022- this was our 2nd time using this facility. Audree was super helpful. She walked me through all of my options for several different sites to see what would work best for our family. The follow up was incredible. I recommend this castor Ave location a million times over.
2014 Kyree was amazing. Assisted with everything need and concern. He went above and beyond. Thank you
Brenda was so great thanks yall!
Audrey and Javon helped me get thru some problems and they helped me work through some things they were very professional and I am extremely grateful.
Thank you Audrey for all your help, despite our language barrier, for walking me to my unit and showing me how to use the code, again thanks
Convenient, great value, and excellent customer service by a kind lady named Audrey.