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Address

7571 Ridge Ave
Philadelphia, PA 19128

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

215-809-3671

215-809-3671

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

215-809-3671

215-809-3671

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 24/mo
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    Half Price Sale
    Small 5'x5'
    • Upstairs/elevator
    $ 24/mo $48
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    5'x5'
    Online only price
    $ 27/mo
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    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 27/mo $54
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 33/mo
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    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 33/mo $66
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  • Save Impression

    5'x10'
    Online only price
    $ 46/mo
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    Small 5'x10'
    • Upstairs/elevator
    $ 46/mo $92
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  • Save Impression

    5'x10'
    Online only price
    $ 58/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 58/mo $116
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    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 70/mo
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    Medium 10'x10'
    • Upstairs/elevator
    $ 70/mo $140
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  • Save Impression

    10'x10'
    Online only price
    $ 83/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 83/mo $166
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 89/mo
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    Half Price Sale
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 89/mo $178
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    10'x15'
    Online only price
    $ 123/mo
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    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 123/mo $246
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    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 142/mo
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    Half Price Sale
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 142/mo $284
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  • Save Impression

    10'x25'
    Online only price
    $ 189/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 189/mo $378
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 240/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 240/mo $480
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Philadelphia Self Storage Near Roxborough

Roxborough storage units located just west of the Wissahickon Valley Park are here to help you win the battle against clutter.
We have over 650 storage units in this Northwest Philadelphia location. Sports fans in the area who frequent the nearby Wissahickon Ice Skating Rink, Philadelphia Cricket Club, or Roxborough YMCA will find that our 5x10 storage units are great for stashing off equipment In the offseason, freeing up valuable garage space. If you're a local who is stressed that apartment or condo living isn't giving you enough space, our 5x15 storage units two rooms worth of stuff and are perfect to offset living in a small space.
This location offers both indoor and outdoor storage units, so whether you want a climate control storage until or a storage unit with drive up access for easy loading, we're here to help. Our Roxborough location also has storage for RV and boat parking, so you can get your driveway back.
We want to make self storage as simple as possible, so take advantage of the location manager who lives on site and can answer any questions. Visit us today and find out how you can defeat disorganization for good.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 342)

February 23, 2024
Google Public Storage Aaron F Harris sr
Nice and clean place
February 10, 2024
Google Public Storage Kelli Day
February 3, 2024
Google Public Storage kelly whitney
James was a pleasant person and very knowledgeable. He was a good representative for your company.
February 2, 2024
Google Public Storage Jasmine Davis
James was totally through my whole process!!! Thank you so much for working with me!!!!!
January 27, 2024
Google Public Storage Jeffrey Gunning
Great customer service and very accommodating!!
January 27, 2024
Google Public Storage Adrian Templeton
awesome place to do business
December 12, 2023
Google Public Storage Storm
I needed a last-minute secured, storage unit after leaving Sneakercon & the employee James made my rental nice & easy. I was in and out in about 10-15 minutes & was able to gather all my items the next following month with everything exactly the way I left it. Thanks again for helping me out when plans changed for me at the last minute
December 12, 2023
Google Public Storage Shaheen Coley
I recently had an excellent experience with Public Storage, and I want to express my gratitude with a 5-star review. The facility's cleanliness and security measures exceeded my expectations. I must commend James, one of the workers, for his outstanding customer service. He was incredibly helpful, knowledgeable, and went above and beyond to ensure a smooth storage process. James's professionalism and friendly demeanor truly set this Public Storage location apart. I highly recommend their services.
December 12, 2023
Google Public Storage Ravi Mittal
James was a pleasure to work with. Assisted in ensuring I got the right space for the right price to suit my needs as I prepare to move. Would come back to this location anytime. Appreciate the attentive service and knowledge of pricing and products.
December 7, 2023
Google Public Storage Karen Rendessy
James was wonderful and helpful. He provided the information that we need it.
December 2, 2023
Google Public Storage Cathy Dance
This is where I make my payments for my public storage now. The property manager is EXTREMELY good with great customer service. His name is James and thank you James for excellente service. Unlike the I y hill
November 29, 2023
Google Public Storage Zaneta King
November 12, 2023
Google Public Storage Sam M. Toroghi
The staff are overall helpful. However, one new person didn't know their times of operation and told us they are open till 9, while they close at 6!! I am glad we called and checked again, otherwise we would be in a lot of troubles. Also there is not enough functioning carts/dollies in the building, which is a big hassle. There is a half step in the loading entrance and no ramp!
October 26, 2023
Google Public Storage Evelyn Perez
James was very helpful and polite.
October 23, 2023
Google Public Storage Linda McGettigan
James was very thorough with the terms of contract. Answered all my questions. He was very professional and polite.
September 27, 2023
Google Public Storage Gabriella Fuentes
Aliyah’s attitude and energy was so positive. She really went out of her way to make sure I got the size I wanted.
September 27, 2023
Google Public Storage mary jane
Aliyah and James have a great work ethic. They both worked together to helped me to get the same size I had previously with a great price I was so happy to not be spending a whole lot.
September 27, 2023
Google Public Storage Decor Events
I had an amazing experience at this location with a worker named Aaliyah. I loved how everything went so smoothly & I didn’t have any problems.
September 15, 2023
Google Public Storage Marc McShane
James was very helpful
September 6, 2023
Google Public Storage Raushannah Ziyad
I came in looking for a unit and James was so kind and helpful with the information I needed such a great guy
September 6, 2023
Google Public Storage Poetic Shi
Jimmy was very helpful during my visit, I was struggling with finding my unit and he gave directions that made it easy to remember for my future visits. Will recommend 😁
August 31, 2023
Google Public Storage David Mirabal
James was a great host. Very kind!
August 3, 2023
Google Public Storage noah waters
Staff is incredibly helpful, great area. James was a great help to me and my friend while moving.
August 3, 2023
Google Public Storage Sherwayne Miller
Great service and staff. James is a nice guy
July 19, 2023
Google Public Storage Tamyra Singleton
I absolutely love the services here. James was absolutely amazing. He listened to my needs and helped me every step of the way. He is very thorough with the products & services; and gave me exactly what I needed A huge plus was, there were no surprise fees upon check in. The first month special was a hit! Staff is friendly, and I am glad I decided to choose this location.
June 29, 2023
Google Public Storage James Clark
The Public Storage at 7571 Ridge Ave is a great place to go for storage. James and Aleya are great. They are very efficient at there positions and will help you in every way they can. Customer service is there specialty. Thanks to both of you.
June 24, 2023
Google Public Storage Ronald Rendessy, Realtor, MBA
Found out the hard way that this place is not 24/7??? Hard to believe! Never heard of a storage facility that the customer cannot access their belongings 24/7. Place is gated and has security cameras. And no light in unit. 🤔🤔
May 11, 2023
Google Public Storage Aaliyah Barnes
They were very helpful and kind
May 11, 2023
Google Public Storage Brittany Brown
James was amazing. Great customer service, made sure I obtain exactly what i needed. Even made me comfortable enough to share my story. Was greatly satisfied
April 27, 2023
Google Public Storage Troy Sheppard
I was greeted with kindness and a smile from your worker James at store 7571 Ridge Ave he's an amazing employee. He handled my purchase and concerns with great speed and I was very satisfied with the hospitality and the greeting got me at the door. He is a keeper and I think will be a great supervisor one day.
April 8, 2023
Google Public Storage Barbara Blackburn
Aliyah is bright and positive, always ready and solves most situations easily. A real pro at customer service.
March 31, 2023
Google Public Storage Sharon Turner
I had a great experience storing here. When I arrived I walked I was greeted with a warm & friendly greeting from James. He is absolutely fantastic! He has wonderful customer service skills & he is the perfect person to have at the front desk and serving customers storing needs. Thanks James for a wonderful storing experience.
March 30, 2023
Google Public Storage Wayne Selman
Associates were very professional and nice explaining everything I need to know in a knowledgeable manner. They deserve a raise.
March 19, 2023
Google Public Storage Tyleah Hawkins
I've had an amazing experience with this Public Storage location! Every time I arrive it's welcoming, and the customer service is top-tier. Having to deal with the logistics of managing items can be stressful enough, and I'm thankful to have found a place that makes the process seamless. Also, I want to give a special shoutout to a young man named James. Working with him, in particular, has been a real treat. He is knowledgeable, thoughtful, and intentional with his customer service. I'd definitely recommend anyone in the area using this location!
March 2, 2023
Google Public Storage rich franklin
This is by far the worst storage facility. Do not leave your valuables here. Very untrustworthy, conniving and an overall scam. Don’t bother calling customer service, They’re just as nasty as the staff on site.
February 12, 2023
Google Public Storage Travis Bickle
This location has gone down hill the past year. Rents go up often and not just a couple of dollars. So has the late fee. Near loansharking rates. I could rent an entire house for what I pay for two garages. The last straw was when they wouldn't allow me to use the bathroom. ( This had always been available for tenants ) told me to go up the street to the 7-eleven. Time for me to get out of here. 🤨
January 12, 2023
Google Public Storage Richetta Randolph
This is not a good place to do business with. I paid for one month's storage. I canceled my storage on Jan. 3, 2023 in person. The following week I received a bill and a late fee for a mistake that a worker made who failed to cancel my account the prior week. I had to pay $186.00 to close out my account. I explained my situation to the worker, but she did not cancel the bogus charges applied due ti the mistake of her coworker. This location and the workers robbed me of my money. Do not do business with them.
November 25, 2022
Google Public Storage soso sweet
The staff friendly
October 21, 2022
Google Public Storage Scott Cawley
September 29, 2022
Google Public Storage Ioana Chicarielli
I cannot say enough good things about Crystal the property manager from Public Storage on Ridge Ave! I wasn’t 100% content with the unit I got( only because when I brought my stuff inside I had to go through a little hallway door & the push cart didn’t fit easily through that door), so when I called and told her that, she told me to come in and showed me other units and let me take videos to help me take a decision, and after helped me out with everything I needed to do in order to get the right unit for me. Thank you so much Crystal for all your help & your your amazing customer service! It was such a pleasure to work with you!
September 21, 2022
Google Public Storage Robert Allen
I came in to this location and got the amazing pleasure of dealing with Crystal and her amazing customer service . She went above and beyond to express every option of what was available to me and even gave me a tour to see what the facility looked like and if it would be a good fit for what I needed . That type of customer service is what makes you feel like you are appreciated more than just a customer . Thank you again Crystal !
August 21, 2022
Google Public Storage David M
Pricing going up for storage on 1 Sept. 2022.
August 11, 2022
Google Public Storage Niambi Bowman
I was very much pleased with the service crystal provided with me today, been having a rough week and she made my morning with the help she greatly provided for me today. It’s the little things that count and the blessings in disguise!! 😌
August 3, 2022
Google Public Storage RELLY GUNZ
Wanna thank you guys for making my process so simple.And thank you crystal for being so helpful, awesome service
July 18, 2022
Google Public Storage Chelsea Green
Shawn Brown was very informative. He was very professional and had great customer service skills.
July 18, 2022
Google Public Storage Matt Morris
I just wanted to say that I had the best rental experience with this location. The manager Shawn Brown was magnificent with his customer service and helping with me with all the questions I had. I was a little skeptical at first but he just made everything go so smooth and I just really appreciate him taking his time and helping me through the process. If I ever rent storage again, I’ll definitely come back to this location. Shawn your the best man!
July 1, 2022
Google Public Storage Amy Kopecki
June 29, 2022
Google Public Storage Andy Kim
Crystal and Keisha are fantastic women!
June 23, 2022
Google Public Storage Shawn Farrell
Great service from the manger Crystal She handle all my needs and got me back in da Raod fast I appreciate you
June 22, 2022
Google Public Storage Maurice Williams
The service here is amazing! Whenever I call or am on site looking for assistance, I'm always greeted with kindness and I receive the best help. Keisha, specifically has been the person whom I've come into contact with most. Her customer service and attention to detail is excellent! If ever I need a place to store my belongings, I would definitely come to this storage facility first and ask for Keisha.
June 10, 2022
Google Public Storage pernell thompsos
I was serviced by Crystal and she was professional and polite,with me. I was very pleased with service from her.
June 4, 2022
Google Public Storage andre pratt
Keisha always greets me and is very polite. She gives me no problem and handles everything with ease.
June 3, 2022
Google Public Storage Gerry Davis
I had a great experience with this place. Crystal was always available to answer my questions, and was both friendly and professional. I got a great deal on a one month rental of a large space. It was just right for the time we needed in between moves. I would highly recommend it, and it’s also just down the road from an excellent U-Haul place, also on Rodge Avenue.
June 3, 2022
Google Public Storage Liana Davila
Stopped by today to this location to take a look at two different size units and Crystal took her time explaining to me the prices and the process of moving in. She was great and I definitely will be back to store here!
June 3, 2022
Google Public Storage Qadirah Russell
Love the low price but would havebeen helpful if and staff actually showed me where my units were. even a map in email would have been nice.
May 10, 2022
Google Public Storage Nekayla Vega
Came today to purchase some small boxes because I am moving and I was greeted by crystal who was super friendly and and got me in and out quickly. She has very great customer service.
May 10, 2022
Google Public Storage Myra Sanchez
I had a great Encounter with one of thier associates I believe her name crystal she was lovely seem Responsible and encourage me that my things will be safe and secure until I need them
May 10, 2022
Google Public Storage Dean Dout
Great storage spot one of their associates named crystal marie help me out was very professional and knowledgeable made it simple for me to move and trust that my thing would be self and secured
May 3, 2022
Google Public Storage Katherine Delgado
Stopped at the Public Storage on Ridge to get some moving supplies and was greeted by Keisha who helped me pick out all the supplies that I needed she had to go to the back to get them but she carried them to my car and even helped put them in my car for me as I am pregnant I appreciated her help and her kindness.
April 18, 2022
Google Public Storage Shizz BeanieBop
Keisha provided excellent customer service
April 13, 2022
Google Public Storage Sabrina Callender
Thank you Crystal and Kiesha for making the move out process so easy! You guys are amazing
April 13, 2022
Google Public Storage Lucas de Oliveira
Absolutely terrible service.
April 1, 2022
Google Public Storage T Gray
This is my third time storing here and i must say I love coming here because I am always being treated with with nothing but great customer service. Crystal is so excellent and couldn't ask for any better service.
March 12, 2022
Google Public Storage Dominic Faricelli
Expect a minimum $50.00 raise in rent every 6 months. And while I was there they cut access hours by 3 hours per day. They definitely have a theft issue, people breaking into units. Maybe it's the homeless living in units. So yes it makes sense to cut assess hours giving those living in there more time to break into units with no way to get caught. Tip: to cut down on break-ins you should have 24 hour access. Believe it or not this would cut down on theft because the possibility of getting caught is now there. Now you gave them unrestricted free range.
March 5, 2022
Google Public Storage tijuana harris
Keisha and Crystal fabulous service and honest very nice ladies
March 4, 2022
Google Public Storage Amanda Gibson
Crystal was an extremely helpful with my difficult aunt. Perfectly polite. I would absolutely rate her as a CUSTOMER SERVICE EXTRAORDINAIRE!!!!
March 4, 2022
Google Public Storage Paper Chaser
First I like til say..Crystal is amazing workers very outgoing well spoken respectful employee.Need more people like her.Thanks for public service.
February 28, 2022
Google Public Storage robert appel
Crystal is the best. Excellent customer service!
February 25, 2022
Google Public Storage Catherine Ponce
February 22, 2022
Google Public Storage Michaella Dantzler
Crystal is amazing she gives phenomenal customer service and went above and beyond for me in taking care of my matter.
February 21, 2022
Google Public Storage Fred Williams
Crystal Marie did an outstanding job! She was very professional and made everything really simple
February 11, 2022
Google Public Storage Adam Macon
Crystal was simply amazing and helped me greatly HIGHLY RECCOMEND!!!!
February 10, 2022
Google Public Storage Treidy Colon
Completed all my paper work online , came into the office because I couldn’t find my unit. Crystal took her time out to show me where it is located and was also able to let me use a dolly to help me move my items in much quicker. Very great place.
February 8, 2022
Google Public Storage Elizabeth Cruz
I am moving and came into this location with my brother today to look for a unit and compare prices. I was not expecting to get one today but Crystal made it easy to choose one. She is very knowledgeable. Her excellent customer service skills along with her fast and friendly service made my day better. Thank you so much Crystal, If I could give this place and this woman 10 stars I would have. Keep up the great work.
February 3, 2022
Google Public Storage Carol Velez
Crystal was super helpful she had all the answers for my questions she’s super nice she also speaks Spanish so that’s a plus I would definitely recommend her to anyone
February 2, 2022
Google Public Storage Betsy Claudio
February 1, 2022
Google Public Storage Kaitlyn Soto
“I was by the area today on my way to make a payment at another location, I came across this location and decided to stop here to make my payment instead. As I walked in I was greeted by the young lady in the front desk by the name of Crystal. She was very friendly and got me in and out very quickly. The office smells so wonderful and it’s very clean. I will be stopping here more often to make all my payments. thank you Crystal. “
January 25, 2022
Google Public Storage wedafans
Thanks to Crystal for all the help. She helped us find our unit and gave us the best options for our budget. Great service and very informative. Thanks again
January 12, 2022
Google Public Storage Jonathan Rodriguez
Crystal was a big help I needed to find an affordable storage unit I also like that the fact that is clean. I've used other storages before but this one beats them all.
January 11, 2022
Google Public Storage Amanda Diana
The customer service here was phenomenal. Crystal went above and beyond to help meet my needs and expectations. She had great communication skills and She made my moving experience so helpful and she was very professional! I would highly recommend this location to anyone!
January 11, 2022
Google Public Storage louis K
Girls at front desk is breath of fresh air
December 11, 2021
Google Public Storage Jonathan Clarke
Crystal was a pleasure. She made it real easy and understandable. Her customer service is A1.
December 8, 2021
Google Public Storage Evelin Riveria
I came to this location for the first time. I was running around like a chicken that lost his head. The manager Crystal came and helped me locate my unit. I was running a bit late for work so she helped me move some of my items into my unit. Thanks for all your dedicated work.
December 2, 2021
Google Public Storage Matthew Weaver
Had an amazing visit with Crystal today.she is so awesome she got my questions answered quickly and flawlessly.
November 9, 2021
Google Public Storage Timothy Christmas
Always the best service. So friendly and on point! Crystal makes it easy and is always willing to help you out.
November 6, 2021
Google Public Storage TRUESKO THE FLASH
Crystal Marie Was Very Helpful I was asking questions & she provided me with the best answers! my last experience with a public storage was horrible and Crystal made sure that i was leaving a happy customer! thank you again Crystal & I will be recommending this location for family & Friends!
November 6, 2021
Google Public Storage Yesenia Santana
The facility is very organized The service provided to my husband and myself was awsome Employee Crystal was very respectful and very helpful. I recommend Ridge Ave Public Storage Location ask for Crystal she is great with customer service and the other employees as well.
November 6, 2021
Google Public Storage Carlos Garcia-Olivo
I had such the best welcoming time ever arriving to this establishment. The assistant by the name of "Crystal" was so helpful and had such a great personality she handled my whole transition professionally. "Crystal" made sure I was taken care of with the best customer experience ever!
November 6, 2021
Google Public Storage Kimberly Agosto
I went in today to make a payment at this location since it was convenient for me due to it being close to home. When I received my services I received them from Crystal Marie & she made the whole process fast & easy. She was very nice & had a courtious attitude. Definitely will be back
November 5, 2021
Google Public Storage Gabriel Di Donato
Shawn was very knowledgeable and helpful.
October 31, 2021
Google Public Storage Rachel
Crystal definitely helped me today with everything that I needed. She made sure I had the promotion for the first month which is what I requested when I called. She explained everything to me. and suggested that I need a bag for my storage unit. She was extremely helpful and not upset when she had to cancel it and process the order again and she took her time to make sure that everything was right. Thank you Crystal!
October 29, 2021
Google Public Storage Carlene Maria
Crystal was beyond helpful to both make sure the unit was safe and secured, and also resolving with an issue that arose. I am so grateful to have found this storage center. For the price and the service, I couldn't be happier!
October 29, 2021
Google Public Storage Tracy Johnson
Krystal was great so kind a helpful, I had a nice I had a experience.
October 29, 2021
Google Public Storage Rosco Riddles
I was very impressed with the service that I received at this facility, but what made the experience feel uplifting what is the treatment that I got from Crystal at the front service area. She goes above and beyond her call of duty.
October 20, 2021
Google Public Storage lou farina
Public storage has always been good especially Crystal in the office ahe always takes care of any issue...one of the best workers ive seen in a long time..and ive been renting here for awhile
October 19, 2021
Google Public Storage Frederick Watkins
Came into Public Storage to get pricing and sizes on units. Was Greeted by Crystal. She was very Excellent help and was able to answer all my questions. She showed me some of the units she had available. She was very polite and helpful. Anyone looking to store with Public Storage I would highly recommend you have Crystal helping you.
October 19, 2021
Google Public Storage Paul Jones
Came in to check out a space and Crystal was so nice. She showed me around the property and had such a great attitude.
October 14, 2021
Google Public Storage Joseph McConnell
Came in to look at 5x10 unit. Crystal was very helpful and and polite and answered all my questions. I am looking to move sometime this weekend and she will be helping me complete my e rental. Great service
October 5, 2021
Google Public Storage Antwine Kellem
Management isn’t organized.. so public storage sells my stuff after getting all of my money for the past months didn’t tell me so my stuff got all my money before the sale date and still saw my stuff my grandmom‘s antique classic bedroom sets now no one‘s nowhere to be found I’ve been calling call me or my lawyer will be calling you
September 14, 2021
Google Public Storage hadiyah warrick
She had great customer service and made sure I got the correct unit that best fits me
September 14, 2021
Google Public Storage Curtis Parker
I came to do a transfer and crystal helped help ed my transfer so she made my process very easy and went above and beyond to show me Everything and answered all my questions. Thank you crystal for all your help.
September 8, 2021
Google Public Storage Terrell Operation
I came to see a unit today. The young lady crystal marie was very pleasant and knew exactly what she was doing. This is my first time trying to rent a unit due to having to move out by October 1st. She took her time and showed me 3 different size units. She was so kind and know recommend that I complete a online lease so that I can have my unit secured and ready for my move out date. She was very friendly and has very great customer service skills. I am looking to rent a a unit at this location. Thank you crystal for answering my question I look forward to seeing you soon.
September 1, 2021
Google Public Storage Heather Feher
This is my first experience with a storage unit and Crystal was amazing! I was completely lost and had no idea what to do. Crystal came right over to help. She answered all my questions and was so friendly. A great experience for my first time. I am happy we chose to go with this location.
August 31, 2021
Google Public Storage Bright Kelly
Couldn’t have imagine a worse experience. They allowed the unit to become utterly water-damaged, refused to cooperate with our insurance claim, ignored and dodged phone calls (and are continuing to do so), and refused to even handle the clean out of the hazardous, mold-filled unit, insisting that I do so myself. Worse yet, they threatened to charge me an additional month if I refused! The staff was consistently callous and rude. We lost ten thousand dollars worth of items, and are battling insurance over the absurd “seepage” exception, and not a single person at Public Storage has been anything less than completely unhelpful. Avoid at all costs.
August 21, 2021
Google Public Storage Donika Miller
I see the ladies at this Public Storage getting a lot of love, but I wanted to send some appreciation for Sean! He was super helpful and available in helping my sister and I clear out our unit. Thanks so much, Sean. We would have been sunk without you!
August 14, 2021
Google Public Storage Clinton Chacha
They have best public storage units.crystal Marie is awesome.Thanks .She helped me out with everything.She was also patient as I dithered on which size to get
August 14, 2021
Google Public Storage Racheal Wandwi
They offer best indoor and outdoor storage facilities. I highly recommend them Crystal Marie was of help during the whole process .
August 5, 2021
Google Public Storage Ernest Jones
My first time renting space at a storage facility. Crystal Marie at the Ridge Avenue location made the experience pleasant and easy. She was both friendly and professional. I highly recommend this location.
July 14, 2021
Google Public Storage Hansel Montanez
I had the best experience during my visit thanks to Tytiana!!! She’s wonderful.
July 14, 2021
Google Public Storage Nevaeh Martinez
I would recommend this public storage to anyone looking to rent I had a great experience with tytiana
July 14, 2021
Google Public Storage Sharon Crespo
I went in the office to check out the mattress covers and Tytiana was absolutely amazing and helpful.
July 6, 2021
Google Public Storage Victor Negron
Dear cooperate I always make a payment on ridge, I store at a different location and I always come here. I been renting with public storage for over a year now and I wanna say thank you public storage for having associates like crystal for always having a smile on your face and knowing how to treat customers, also the facility is always clean.
June 23, 2021
Google Public Storage Sarah Prezioso
Crystal was literally amazing !! She helped me so so much, made me feel at home and was super helpful with me finding the perfect unit. She was very personable, professional and an excellent customer service representative for Public Storage!!
June 22, 2021
Google Public Storage Tim Darby
We had an excellent experience with Crystal and she was great! Please keep her for she’s an asset to your company! Thanks!
June 19, 2021
Google Public Storage Larry Nannery
Not really well laid out, overly hard corners and challenging just to get a cart. Price is what you expect and most storage places are similar.
June 15, 2021
Google Public Storage Michelle Downing
I had thee BEST experience today. I have never used P.S. I came to the facility on Ridge Ave and Crystal, who was the associate who helped me, she went above and beyond to make sure I had EVERYTHING I needed. She also helped me switch to a bigger unit because the one I had would have been to small for the stuff I am storing. I did not know that when I went online and selected my unit. Bottom line, Crystal displayed EXCELLENT customer service which in my line of work is always something we look at. Great job Crystal and thank you public storage for hiring and training such a great associate. If I could recommend a raise for her because she is truly deserving of it.
June 1, 2021
Google Public Storage Alex Greenzweig
Had a frantic day and tried to switch storage containers while my movers happened to already started putting items in the original unit... so I had to Switch back units, total chaos. Crystal was fantastic and accommodating with her customer support
May 11, 2021
Google Public Storage Patrick Miralles
I came to this location to inquire about a storage space Crystal was very helpful with my need and a very friendly associate she helped me with my needs
May 4, 2021
Google Public Storage Top_shotta4243
Came in to make a payment today and was greeted by Chrystal who was very pleasant and helpful got me in and out quickly with no problems. Thank you for your service.
April 30, 2021
Google Public Storage Bruce Hartshorn
Great job!!! thank you crystal!
April 12, 2021
Google Public Storage Nicole Endrikat
I recommend this public storage for all of your needs. I had a really great experience here when I rented a space and Crystal Marie was extremely courteous, kind and addressed my needs. They handled and issue I had with a unit and she immediately took care of it and placed me in another unit with no problem. Thank you.
April 9, 2021
Google Public Storage Kamili Feelings
Agents were warm and friendly and congenial. Will rent from them anytime!
April 5, 2021
Google Public Storage Kaylee Santana
I come to this location to make my payments for my storage unit each month. Because the one in the airport it’s just going out my way. I am always greeted by the young lady crystal. She always gets me in and out of there quickly. Thanks for your great customer service. The best place to come when you need help with anything moving payments your the best employee I ever crashed into thanks so much crystal ...
March 5, 2021
Google Public Storage Maddie Short
I came in today to get pricing on a unit. I was helped by Samantha . She provided me with Excellent service. Even thou I wasn’t quite ready to get a unit as I am still looking around at the moment she still provided excellent customer service . She did advise me that the prices change day to day . But still excellent service , very polite , kind and courteous.if anyone was going to purchase a unit I recommend Samantha helping.
March 5, 2021
Google Public Storage Donna Walton
Just to let you know i was in today looking at prices and i was very pleased about the service. a young lady named Samantha helped me she was very professional,and kind and curtious..and polite . i will be doing future business here hopefully she will be on to help me . thank you
February 17, 2021
Google Public Storage Alejandro Gomez
Crystal was great
February 11, 2021
Google Public Storage Zach Smith
Best Storage Facility In The Philly Area.. Crystal Is The Best.. She Knows Her Stuff & Her Facility.. 5 Stars!! Highly Recommend
February 8, 2021
Google Public Storage Shawn Blood
Crystel mere is nice and hard working. If you need something she is there too.very kind .she knows the units by heart and fast.
January 22, 2021
Google Public Storage Samuel Donaghy
I was at the Public Storage today and Crystal helped me out greatly by getting my unit lock cut as I have lost the key to the padlock so back on track now, Crystal very good customer service. Thankyou
January 19, 2021
Google Public Storage Kiera Lauderdale
Hey Public storage most storages I have visited in Philadelphia the staff is rude.. but today had the best experience I met this young man who was extremely helpful and informative he had a great attitude and demeanor. Thank you Shawn we need more people like you
January 19, 2021
Google Public Storage Rissa Chante
This place was so amazing that i just had to leave a great comment. If your looking for great customer service ask for Shawn. He was extremely helpful and Polite. Thanks Shawn‼️
January 12, 2021
Google Public Storage Cher Moore
January 6, 2021
Google Public Storage brittany starks
I have been going there for the past 2 months with my husband and met the sweetest young lady name Crystal!! Thanks for all your help Crystal!! For patience great customer service I recommend this location 😁
December 13, 2020
Google Public Storage Dominique Kelly
December 11, 2020
Google Public Storage June Blair
Shawn was amazing. He helped me get everything I needed and he was so pleasant.
December 11, 2020
Google Public Storage Briana Wagner
I’m not one to typically leave reviews but I felt the urge to share how awesome my experience was. Staff were so friendly, professional and helpful. Wish I received service like this everywhere I go!
December 11, 2020
Google Public Storage Jule K
This place is great to rent! I tell all my friends store with them.
December 11, 2020
Google Public Storage Dominique Lyschae
This place is great for rent and very convenient for me. Definitely recommend!
November 8, 2020
Google Public Storage S U
Secure and friendly staff
October 29, 2020
Google Public Storage Dwain Patrick
The right people in the right place can make a world of difference. The Ridge Avenue location in Philadelphia has an amazing employee by the name of Crystal that is a true difference maker. As I walked into the building she was dealing with a potential customer and she gave the best service. When my turn came she raised her level of service to make me feel like this was the best choice. She was efficient and proactive when it came to my situation. Also willing to help to make sure I had the right unit for the items I needed to store. As I was pressed for time she did not miss a beat to get me in and out in a timely manner. This location has been the bright spot of my day when the down pouring rain 🌧 says otherwise thanks to Crystal. Public Storage is lucky to have her serve as manager.
October 15, 2020
Google Public Storage William Brown
I was at the Ridge ave store to acquire about a unit your employee Shawn was very helpful and professional he answered all my questions and was understanding about any concerns and questions I had units were little out of my price range but Shawn made me feel good that I will come back great employee
September 18, 2020
Google Public Storage Aamir Manuel
Early morning rental, Crystal was very professional, respectful, and made the task easy to perform. Would rent here again.
September 11, 2020
Google Public Storage Dyqwone Hudson
I always come to this location to pay my bill and the ladies are always so helpful. I would definitely recommend this place to anyone.
August 31, 2020
Google Public Storage Aubrey Keets
Great Customer service from Bianca walked in she assisted me right away everything was easy 😊
August 23, 2020
Google Public Storage Tara Maguire
August 20, 2020
Google Public Storage jose soto
August 10, 2020
Google Public Storage Alexus Smith
Walked into the office to inquire about renting and was met by Shawn. He was very polite and knew exactly what he was talking about. Unfortunately the prices weren’t in my budget but Shawn was very helpful. I would very much recommend this particular storage company to my friends and family just because of Shawn!!
July 22, 2020
Google Public Storage Jake Black
Came in this morning to close out my storage. I’ve been with this company for almost 30 years and I must say it’s a great place to store your things. I was helped by Tia this morning who was very pleasant and such a great help. If storage is needed in the future I know where to come back to :)
July 7, 2020
Google Public Storage Jose Soto
I want to thank public storage for hiring such a wonderful! Employee like Crystal...she was absolutely amazing...not only was a great help by dropping everything she was doing to helping me when I needed her.....THANK U Crystal
June 29, 2020
Google Public Storage Freddie Waters
I wanna say thank you to Crystal for being such a sweetheart and helping me find my unit. I could not find my unit so i went into the office. She noticed that i was very hot and sweaty and she offered me some cold water. Such an amazing person and very fun to talk to. Thank you crystal for your hospitality. You rock!
June 28, 2020
Google Public Storage Emily Lerias
Crystal and Tia are absolutely WONDERFUL! These ladies are so helpful!!! They make you feel like home and they were very accommodating. They helped me out so many times and they made my experience at public storage smooth sailing!!! I trust them with my stuff and I look forward to seeing them soon! Absolutely wonderful!!
June 26, 2020
Google Public Storage Young Hippie
Came in to pay my bill this morning and Tia was very nice and pleasant.. great customer service
June 26, 2020
Google Public Storage Ines S
I was helped by Chrystal and Tia. They were a pleasure. They were very knowledgeable and helped me find the right storage for my needs. They were very professional and fun to talk with. Even went the extra mile to help me find the unit
June 10, 2020
Google Public Storage Kyle Dandridge
Simply put, dealing with Dara at Public Storage was a great experience. She was efficient, knowledgeable, patient, professional, and had a sense of humor that put me at ease. Moving can be a taxing experience and I am thankful for Dara's help at Public Storage. Truly appreciate it. I had to open a new unit at the facility and Bianca was superb. On a hot day amidst all that is happening around us, it was wonderful to have a professional like Bianca to guide me. She got me to laugh which goes a long way these days. Excellent experience.
June 8, 2020
Google Public Storage Lee Rudakewych
Miss Bianca knows what she's doing, and does it swiftly and efficiently in a pleasant manner. Five stars for this winner!
June 3, 2020
Google Public Storage Patrick Logan
May 29, 2020
Google Public Storage Eb Creations
May 11, 2020
Google Public Storage Ilesha Bates
Mrs Bianca was very polite I couldn't ask for a better Young lady Loved her,!
May 10, 2020
Google Public Storage S. D. Good
Beware purchasing a storage facility here. There have been twenty-four burglaries at this location in the last six months. (12/19 through 5/20).
April 6, 2020
Google Public Storage Malcolm Jeng
The manager, Dara, was super friendly and helpful and the units looks nice.
April 6, 2020
Google Public Storage mert karhan
We rented 10x10 storage online. We got there and nothing was prepared. Nobody was there to help us. We reached out to 2 customer service representatives. They both said they cannot do anything because system assigned us wrong units. They weren't able to fix this issue. Their managers were supposed to call and and fix this problem but it has been 3 days and nobody called us. Now image yourself in a situation that you packed all your stuff in a moving truck, hoping to unload everything in your storage, but instead you are locked out in a place where nobody can help. I wouldn't recommend this place to anyone.
March 17, 2020
Google Public Storage GoldenArm_Monk
March 15, 2020
Google Public Storage Casey B
March 9, 2020
Google Public Storage Elizabeth Velez-Andrews
Bianca is a very helpful and pleasant person know how to work with the community when there are in a crisis time
March 7, 2020
Google Public Storage April Giamo
Bianca was fantastic with doing my rental. She explained everything in full detail and was very patient with me. She answered all my questions. I highly recommend Bianca when storaging at public storage
March 1, 2020
Google Public Storage Michael Matos
I had a really great experience at this location. They are the best and if you need help with anything they will accommodate you. I recommend this facility to everyone. Stephanie and Bianca are the best customer service girls I’ve encountered in a long time.
February 29, 2020
Google Public Storage Duke Ray
When renting at public storage please ask for Bianca. She's the real deal. Always nice and willing to help. Explans everything this in great details. Ask for Bianca she is the go too!!!
February 29, 2020
Google Public Storage Andre' Ellerbee
Great service. Bianca was a big help. She knew everything and answered every question.
February 20, 2020
Google Public Storage ade Aga
BIANCA was very helpful,getting setup she showed me around and went over the terms will highly recommend her.
February 20, 2020
Google Public Storage T P
Dara and Bianca were such a wonderful help. They made my move in process seamless. I would recommend Public Storage solely on my experience with these two young ladies.
February 18, 2020
Google Public Storage Witheson Odige
Dara is awesome! She helped me tremendously with making my paymentshelping me understand the fees. Great customer service!!!
February 15, 2020
Google Public Storage Delores Simmons
Went there today and they were extremely helpful! I think their names were Dara and Shawn. If I'm wrong on the names, my apologies! Shawn was very friendly and Dara was very upfront about the fees. I've rented from this place before and had no issues. I would definitely recommend this place.
February 1, 2020
Google Public Storage Joy Andrea
Quick and easy process. Very professional and friendly staff. I would definitely recommend this facility.
January 29, 2020
Google Public Storage Toya Williamson
The customer service I received at this location was very spectacular. From the door I was greeted with smiling face. They made my experience a quick and easy one. I recommend this location and this location will always get my service
January 29, 2020
Google Public Storage Darnell Lowe
Dara is awesome
January 18, 2020
Google Public Storage Erika Jones
I had the pleasure of being assisted by Bianca. She was super friendly and very knowledgeable. She was very patient and answered all my questions. I highly recommend anyone who is looking to rent at public storage to ask for Bianca!!!
January 12, 2020
Google Public Storage Kevin Johnson
Bianca was very helpful during the sign in process. Seemed to be good rates for the area. Access to the unit has good time interval.
January 6, 2020
Google Public Storage Tiffany Hall
I had a excellent experience at this location, Bianca was very helpful and have great customer service. She explained everything in great detail. I highly recommend Public Storage on Ridge Avenue.
December 31, 2019
Google Public Storage freejacob
December 31, 2019
Google Public Storage David McIntosh-Peters
December 31, 2019
Google Public Storage Ben Wood
December 31, 2019
Google Public Storage Michel MJ Johnson
Great service
December 5, 2019
Google Public Storage Only Love “HeHeHe”
November 25, 2019
Google Public Storage Sararh Sriluk
DaRa was amazing!! Storage was just what i was looking for!!
November 24, 2019
Google Public Storage Cherise Paramore
Dara was exceptional in transferring my storage reservation from Ridge Avenue to Ivy Hill Rd. The Ridge avenue office was being treated and not accessible today. Needed to move my stuff into the facility. My rate was kept at the new location.
November 19, 2019
Google Public Storage maria cornish
Love the manager Dara! She was very helpful and so friendly :) a great place for my storage!
November 13, 2019
Google Public Storage zakira warner
my experience was amazing! a female named Dara was so sweet and helped me with all my needs. i really appreciate it!
October 27, 2019
Google Public Storage CC LilBit
I was greeting by Shermae and Dara. They are very professional and always provide service with a smile. The unit that I am renting from Public Storage is exactly what I need and for a great monthly rental price. I would highly recommend this branch of Public Storage to anyone that is looking for quality service and quality product.
October 27, 2019
Google Public Storage Carolyn Grigsby
I have been renting from this branch of Public Storage for the past few months. Shermae and Dara are very professional and pleasant. The storage units are exactly what I needed and for a great monthly price. I would highly recommend this Public Storage brand to anyone that is looking for a local rental facility.
October 23, 2019
Google Public Storage C Bailey
I have dealt with several Public Storage locations and I must say this one was the best. Dara spoke with me on the phone and helped me to figure out what I needed and gave me the best price she could. Her demeanor was professional and she respected my time limitations. Thanks Dara
October 23, 2019
Google Public Storage Linda McGettigan
October 20, 2019
Google Public Storage Dominic DiCello
Shermae and Dara were superstars helped me with everything. And their customer service was top notch. Thanks so much ladies!!
October 13, 2019
Google Public Storage Wayne Stricker
Dara was wonderful really helped me withy storage needs!!
October 12, 2019
Google Public Storage Donna George
Dara, is very friendly and helpful she showed me around the property, explained terms and conditions. However, I was looking for a location near my home with her knowledge and professionalism she immediately relocated me to another property close to were I live. Truly an excellent job well done!!!
September 13, 2019
Google Public Storage Ashley VonCellis
I had the pleasure of Dara assisting me! She thoroughly explained everything. She was very patient and helpful. Her customer service skills are excellent!! Dara also helped me with deciding which unit to get!!
September 12, 2019
Google Public Storage Nelson Hayes sr.
Tiasheema helped me with my storage unit she was very helpfull; great customer service than past experiences at other storage facilities.
September 6, 2019
Google Public Storage chrissy love
Went in to pay my bill today and Tiasheema was GREAT as usual. Great customer service!!!!
September 1, 2019
Google Public Storage Brent Thompson
Dara was very informative very helpful a great experience
August 12, 2019
Google Public Storage Tanya
I had the pleasure of working with Dara who provided me with excellent customer service this past week. Dara was patience and extremely helpful, she went above and beyond, as to still going outside showing me the rental space during a heavy rain pour. She throughly explained the terms and provided great detail on what to expect. Thank you so much Dara for your service!
August 11, 2019
Google Public Storage Fannie Gee-Clark
Good experience from completing my reservation, finalizing my rental space, entry code tutorial and showing of space. Storage move went well. I highly recommend this particular Public Storage.
August 10, 2019
Google Public Storage Diane Reiseg
Great staff, very helpful ladies running the office.
August 10, 2019
Google Public Storage Eddie Jacot
Such a wonderful experience with Dara! She had all the information we needed. She answered all questions clearly and answered in great detail. Very impressed with such a great representative of Public Storage!
August 7, 2019
Google Public Storage JhermayneSantiago Morgan
Dara has exceptional customer service skills. She handle my storage needs very throughly. I am so glad I chose your service.
July 28, 2019
Google Public Storage TasiTas
Dara was patient and very helpful. Thanks to her for all her assistance. :)
July 24, 2019
Google Public Storage Christina Patterson
Dara was very helpful with explaining everything to me!
July 4, 2019
Google Public Storage Youssef Benssy
June 12, 2019
Google Public Storage Kendeil Dorvilier
I had a GREAT experience storing my belongings at this location. The team provided excellent customer service. Ashley provided me with a very thorough run-through of what I could expect while renting and terminating my rental. Her colleague (whose name escapes me) was equally as knowledgeable and helpful. I would certainly recommend to anyone looking for extra space in the Philadelphia area! Thanks again to the team at this location!
June 7, 2019
Google Public Storage NovaGriffin
May 24, 2019
Google Public Storage Kayla McMennamin
Very nice and helpful people! Good service.
May 18, 2019
Google Public Storage Eirini Souroulidi
We had a great experience at the Public Storage on Ridge today! I called two or three times needing to reschedule my check-in and they were very flexible and kind every time. When we arrived today, we got a detailed tour and all the information we needed to feel very secure storing here. Tiasheema was very kind and eased all my nervousness about getting a secure climate controlled unit. Highly recommend!
May 17, 2019
Google Public Storage Desiree Geiger
They are horrible. They charge a month ahead as your stuff is stored in the facility. If you have an outstanding bill after a month, they put your stuff up for auction, still charge you. And if you ask them to see your stuff before you pay the outstanding bill, they won't show you your stuff. They don't care if your stuff goes missing. Lastly, no deals can be negotiated dealing with these imbeciles.
May 11, 2019
Google Public Storage Ty. Brown
Ashley is the best! It was a Saturday and we had to get everything out of my sister's place. She was so helpful and friendly. She gave us all the help we needed to get everything into my unit including letting us know if the local recycling center would take anything extra that we didn't want. Thank you Ashley!
March 28, 2019
Google Public Storage John Karikari
The manager Ashlee at this location is always very friendly and responsive. Great customer service.
March 14, 2019
Google Public Storage Carla McCargo
I was there looking for a storage unit but wasn't sure what I needed but the manager Ashlee was able to show me the size unit I needed at a great price. Ashley was kind and courteous. She answered all my questions. I will definitely refer other's to this establishment.
March 7, 2019
Google Public Storage flakita Olea
February 20, 2019
Google Public Storage Ryan Lennox
Had a unit there for years. Great staff.
February 13, 2019
Google Public Storage Shonda Deloach
Confusing if you dont know exactly where your going once inside.
February 5, 2019
Google Public Storage Breinna Sandi
I came in today with my sister to get a unit. Angelina was incredibly helpful and really kind. She made registration very easy and fast. Prices are great. I would recommend anyone to come to this site.
February 3, 2019
Google Public Storage Sharif Wilson
Ashlee was such a great help. Very informative and pleasant. Another visit to public storage and very satisfied with the customer service of Ashlee. Very helpful to all my questions. Thank you.
January 30, 2019
Google Public Storage Mike Jones
Ashlee was a great help when I needed to move to smaller space. Great place to store.
January 29, 2019
Google Public Storage Kabria Simpson
My mom walked into public storage yesterday unsure to size unit needed with a lot of questions. Angelina was VERY informative and Well mannered! She got my mom the perfect size unit needed. Nice and clean in building and unit. Great place to store your personal belongings. WE RECOMMEND THIS PUBLIC STORAGE!
January 4, 2019
Google Public Storage James Keating
You got STUFF? PUT IT HERE it's safe is clean it's dry it's everything you need but you have with your stuff I got stuff you got stuff they got stuff we're all sick with stuff pretty here you'll be happy you did
January 3, 2019
Google Public Storage Sabrina Free
Do not put your stuff here! This place is infested with mice! My stuff was covered with mouse droppings and urine I was really upset & disgusted. Had to throw out some of my stuff.
December 23, 2018
Google Public Storage Angela Lassiter
Too pricey
December 20, 2018
Google Public Storage Rita Price
Great customer service. Clean space. Just what i need before the holiday
December 7, 2018
Google Public Storage Charles Jones
I stored with them for a few years. Stuff was safe and no damage. Highly recommended
November 30, 2018
Google Public Storage Rebecca Bradley
Ashlee was so helpful!
November 30, 2018
Google Public Storage David Reibman
Needed a space quickly ashley was very helpful and fast. Nice place to store in a rush
October 19, 2018
Google Public Storage William Csensich
Ashlee and Angelina were very friendly. They helped me figure out exactly what I needed to store to stuff. Highly recommended them!
October 19, 2018
Google Public Storage Tyrell DaNorris
Wonderful and clean great staff member who greetings is so cheerful and honest. We love this Store
September 30, 2018
Google Public Storage Brenda Garcia
I have a storage unit on the 1st floor (basement), I pay $98/mo and after having it for three months I checked my stuff and it was full of mold and tiny black bugs. I spoke with a female in the office and thankfully I paid insurance so I have to file a claim. But she added that they have gotten lots of complains but her boss says “he can’t do anything about it”. It smells like humidity and pests. Obviously canceling it ASAP!
September 21, 2018
Google Public Storage Jessica Tausendfreundt
I've been storing here for a while now and I have no complaints. The place is clean and the staff is friendly. Ashley and Avo are always kind and very helpful. I'm very happy with this location!
September 7, 2018
Google Public Storage John Pierson
August 10, 2018
Google Public Storage JJ Cutuli
Friendly staff and extremely competitive prices. Don't go looking for an actual red carpet, though the staff will treat you like you are on one.
July 26, 2018
Google Public Storage Molly Crowe
This public storage location was great! They were really helpful at the front desk and I felt safe leaving all of my belongings here. Definitely recommend!
June 30, 2018
Google Public Storage Kevin Haslam
No one is ever in the office. Calls are not answered nor returned. I’ve been trying to cancel my lease for 2 months. I tried to talk to corporate again no answer no return call! Frustrated!
June 22, 2018
Google Public Storage Debbie Cruz
Great service! Ashley was so helpfully through my stay. I will be returning in the future
June 16, 2018
Google Public Storage Brian Nesfeder
May 29, 2018
Google Public Storage Yahdah YAH’s Chosen
Not happy with the late policy, nor with the fact that I didn’t have food in my unit but there was no shortage of mouse droppings in my unit as if I’d set up a smorgasbord for them!
April 16, 2018
Google Public Storage Drew Hugentobler
April 16, 2018
Google Public Storage Jay Westerfer
January 10, 2018
Google Public Storage Elizabeth Pacheco De Janon
Buen sitio para resolver tus necesidades.
December 3, 2017
Google Public Storage Raina Smith
November 17, 2017
Google Public Storage Karl Hungus
I had a unit here for about 3 years. Premises was usually well kept, dumpsters could be emptied more often. Overall it’s well maintained and secure.
October 7, 2017
Google Public Storage Stacey Jefferson
October 5, 2017
Google Public Storage Matt Richards
First-rate service! Both Mollie and Ashlee are personable and knowledgeable and made every step of obtaining a storage unit easy and straight-forward. Facility is neat , clean and well-situated.
September 7, 2017
Google Public Storage Melissa Wilson
It was a pleasure having Ashlee helping with my transaction. She is very patient and pleasant and her smile lights up the room. Thank you again🙂
August 8, 2017
Google Public Storage Milagros Rivera
Went in to inquire about a rental. The young lady there, Mali, was very helpful, kind and informative.
August 8, 2017
Google Public Storage herman colon
I went in to inquire about another unit and the manager Mali was extremely helpful. She was very generous and sweet. My experience was great!
July 25, 2017
Google Public Storage Linda Bertland
Chris was very helpful in setting up my account. He was very patient while answering all of my questions.
June 14, 2017
Google Public Storage Alyssa Butler
I had the pleasure of going to the 7571 Ridge Avenue Location of Public Storage yesterday. I was highly pleased with the service. I made the reservation online (which was very easy) and called to confirm that I would be coming. When I had to change to the next day, the staff was understanding and accommodating. I was greeted by Chris who showed me the unit and completed the paperwork. I have never done Public Storage before and Chris took the time to answer all questions. I was nervous that the "online pricing" would be different than the real life pricing, but my final price was exactly what I was quoted online. Chris was lovely and explained everything in my rental agreement in full detail. Moving my items in was easy with the provided dollies and carts.
June 4, 2017
Google Public Storage shirley rutheford
Chris is the best. He is very nice. Very helpful
June 1, 2017
Google Public Storage Shannon Stanish Wynne
When I first entered the office, it was like pulling teeth to get help. Lady did warm up to me eventually. They are not extremely pleasant or helpful. I called corporate to get the a month's rent taken off. Office s trying to charge me for an entire month when I was vacation on the 4th of e month.
June 1, 2017
Google Public Storage J McCargo
Ashlee and Chris were very helpful and answered of my questions. I would definitely recommend this facility!
May 18, 2017
Google Public Storage Crushers Thrall
Had an excellent experience here
May 18, 2017
Google Public Storage Arles Raciti
Great service,friendly associates. I moved here from out of state ,used public storage there as well,this is by far y favorite location.
April 11, 2017
Google Public Storage C Gray
Ashlee was a great help! Extremely friendly she made sure I knew I was making the best choice!
February 7, 2017
Google Public Storage Molly Ashodian
The actual unit is fine, but customer service isn't great. The 800 number operators will tell you one thing, and then the district manager will say another, and it all amounts to the opposite of customer SERVICE. Unhelpful and frustrating. If I hadn't moved a bunch of stuff in already, I would most likely save myself the annoyance and use another company.
January 27, 2017
Google Public Storage Wardell Clark
Aslee was friendly and respectful. Received great service. Everyone should rent here.
January 11, 2017
Google Public Storage Amallie Soto
January 11, 2017
Google Public Storage Kanedeekane Kanedeekane
Mali was very helpful and went out her way to answer all if my questions. She even walked to the second floor.. Wonderful person.
January 9, 2017
Google Public Storage lisa berkley
I went into the property Ashlee was nice,and very helpful. Ashlee greeted me with a smile answered all my questions and provided me with quotes and offered to show me different units to meet my needs, unfortunately i did not have the time. When i do rent at this property i want Ashlee to assist me
October 31, 2016
Google Public Storage Jamie Dennis
We were taken care of by Jessica. She helped us open our account and was very friendly, knowledgeable and accommodating.
October 25, 2016
Google Public Storage Daniel Mocuta
Ashlee was super nice! I was in and out very fast.
October 25, 2016
Google Public Storage Jennifer Gould
September 30, 2016
Google Public Storage Amirali Aghababazadeh
Dacia was great. It was a good process
September 30, 2016
Google Public Storage Michelle Dais
Dacia was excellent
September 24, 2016
Google Public Storage zina reyes
Dacia was awesome and very helpful!! She knows her stuff, all questions answered professionally!
September 12, 2016
Google Public Storage Nick Bublavi
Dacia was great. Quick and very friendly!
August 11, 2016
Google Public Storage Deja Loose
Dacia helped out alot. Great place and clean storae
August 1, 2016
Google Public Storage Mike Kelly
July 31, 2016
Google Public Storage Boss Contractors
July 21, 2016
Google Public Storage Douglas McCray
Tia gave me great service. I came to the property and she did my rental. She was very knowledgeable and greeted me with a smile. Dacia was pretty funny too. Loved the facility.
July 9, 2016
Google Public Storage Kenneth Jones
Dacia was a delight. I made reservation after shopping around. When I came into the office she greeted me with a smile. She was very helpful in helping me get the right unit. She informed me and answered all my questions. Looking at the facility it looks pretty clean and well kept. That is a plus for me. She showed me where everything was located. Loved my rental process. Dacia is great!!
July 2, 2016
Google Public Storage Warren Miller
Dacia gave me great service. She is such a delight. Will recommend facility. Rental process was beyond great.
June 11, 2016
Google Public Storage Elvin Ross
Dacia was great. She gave me good service in connection with showing me the storage facility and spaces available.
June 11, 2016
Google Public Storage Mixson hauling And demo LLC
Dacia gave me excellent service. My rental went wonderful. The facility is very clean. Her customer service was highly appreciated. I had made a reservation and needed a certain outside unit. She assisted me and helped me through it all. Highly recommend.
June 6, 2016
Google Public Storage Steven Yang
Dacia gave me great service!
May 11, 2016
Google Public Storage Ciana Anthony
Jasymen and Dacia gave fantastic service! Awesome and very welcoming, helpful, and friendly. :)
May 9, 2016
Google Public Storage Mike Jones
Dacia and Monique gave me great customer service. They where very nice. I usually see dacia on facility. Very well kept. Love it here
May 4, 2016
Google Public Storage KELLIE nicole
Dacia gave excellent service !! She was very helpful and polite. Quick and easy going through the process !!
April 11, 2016
Google Public Storage Amber Capaldo
Dacia was very nice and explain what was needed clearly. It was a quick and easy process.
March 29, 2016
Google Public Storage Catalina Arriagada
Frustrating. On Saturday afternoon I moved into my unit and needed second space, so I went into the office to purchase a second unit. The gentleman walked me to the second unit, unlocked in, handed me my lock and key, and we walked outside toward the loading truck. When I loaded the dolly and went to my second unit, there was ANOTHER lock on it and I could not access it. I went to the main office for help but the man had already left for the day. Today I explained the situation to them and that I want my money back for the unit I couldn't enter, and they are only offering me $25 of the $75 I paid, claiming that the $25 administration fee in non-refundable, and a prorated charge for the days I "used" the unit. I explained I NEVER could even enter it, yet they will not give back my mom. I feel completely robbed!
March 12, 2016
Google Public Storage J Coleman
*Update* Halloween came early this year at Public Storage. Things are not much better since my last visit. I didn't get stuck in an elevator this time, but I did find the fire extinguisher case close by smashed with shards of glass exposed just left there - an extremely dangerous safety hazard. There were also huge, nasty cobwebs with gobbledygook hanging from the vents all down the hallway. Gross. And there was bits of broken glass (probably wear and tear from clients and not necessarily from the extinguisher) that were not swept up and disposed of, but just swept to the side against the wall. I don't know where all these 5 star reviews on Google are coming from, BUT IT'S NOT REALITY! These people are either complete idiots, or they're the laziest staff I've ever seen that can't be bothered to pick up a broom. It's really unacceptable and anyone that rates this place anything above 2 stars has ZERO credibility. I still recommend to AVOID AT ALL COSTS. *Avoid at all costs* Property is dirty, dingy and scary looking. The staff, as far as I can tell from four or five visits, consists of one sixteen year-old girl that cannot answer any questions or provide any useful help. The elevators are a nightmare; they literally look like murders have been committed in them. I have gotten stuck in one twice now. When you ring the help buzzer, you wait fifteen minutes before what I presume is an off-site operator answers and just tells you to wait. I managed to pry the door open and get out. Oh, yes, and the elevator inspection certificates that are posted inside the elevators are all expired. I don't know what fantasy land these positive reviewers are living in, but it's not reality. Avoid at all costs.
March 5, 2016
Google Public Storage Peter Evangelisti
I have been to several other storage facilities in the past. This by far has been my best experience to date. Dacia was very courteous and helpful with all of my questions and concerns. She took extra time to work with me. Happy to finally find a place with excellent customer service!
February 20, 2016
Google Public Storage Robert Grey
Dacia gave me great service. I love her spirit and her energy. I recommend this facility. she always greet me and always hold a conversation with me and ask how things are doing.
February 4, 2016
Google Public Storage Sheketa Lewis
Dacia was very polite and i felt very comfortable leaving my things at this storage place
January 11, 2016
Google Public Storage Soe Naing
My sister rented a unit here for about 15 months. We just move out this past weekend. The place is clean, and not many people are using it so the move in/out is not congested as is the case in other busy locations. The staff is very nice too. My sister could not be here during move out. Dacia was very helpful during move-out.
January 8, 2016
Google Public Storage DJLennoxInc
Dacia was great. Got me a great unit and was very nice to work with. A++
December 16, 2015
Google Public Storage Joeroc
A very knowledgeable staff, I secured a storage unit online easily and the employees Patsy & Brandon were very helpful and got me through the paperwork quickly when I came in to pay. Thank you for the great service.
December 12, 2015
Google Public Storage Paul Richter
Dacia was helpful and the process was very easy and efficient.
November 6, 2015
Google Public Storage Kierrah A
Dacia is very great at what she does, she was very helpful with all that I needed. She was able to answer all of my questions and payment was quick and easy.
November 1, 2015
Google Public Storage Marsha Human
Dacia gave me excellent service. Came into pay my bill and she made the process easy. She's amazing.
October 23, 2015
Google Public Storage Bandar Alqahtani
Dacia gave me great service. She helped me and assisted me with which unit that i will need. Loved her energy. Recommend location
October 21, 2015
Google Public Storage Cory Knudson
Needed a place to temporarily store my apartment belongings during my move. The experience was fairly painless. Shaneek specifically was very helpful and friendly throughout the process of registering for a unit, choosing a unit size, showing me around, and explaining how everything worked.
October 19, 2015
Google Public Storage Deasha Manson
Dacia gave me great service.she assists me as I asked her questions regarding unit. Come to ridge and ask for her. Shes a delight.
September 29, 2015
Google Public Storage Lorraine Mitchell
Shaneek was very kind and very patient. I was confused about the size of storage and changed my mind plenty of times about which storage unit I should rent. However he was very patient and helped me think through the best solution for my needs. I would recommend this location to everyone
September 27, 2015
Google Public Storage Amy
Awesome service from shaneek and carol. Both were really nice and helpful. Property is clean, and easy to get around. I would definitely recommend to anyone.
August 27, 2015
Google Public Storage Kara M
I needed a storage unit quickly and Shaneek made this whole experience great. I must have changed my move in date 3 times and each time his excellent customer service and professionalism made it no problem. It made me realize what good customer service really is.
August 22, 2015
Google Public Storage Jeffrey Brosof
Shaneek at the front desk was very friendly and helpful when setting up my storage unit. The unit is clean and the locking mechanism works well. Having an elevator for my second floor unit was a big reason for me choosing this Public Storage location.
August 14, 2015
Google Public Storage Keith Hunter II
The best experienced i ever had with any storage place. I was helped by Shaneek who help me find the right size storage for my furniture. He outlined every detail and was very friendly and professional. I work for at&t as a sales manager and i know how big customer service for companies. He was just awesome and kinda of funny. I will only refer the ppl i know to that location just because of the experience i had with him. Just awesome!!
July 24, 2015
Google Public Storage Courtney Ras
Great service. Customer service is warm and welcoming. Storage units are in good condition. Exactly what I needed for the price.
July 23, 2015
Google Public Storage Justin Cherry
Clean place and helpful staff
July 22, 2015
Google Public Storage Alexia Joslin-Vicari
Shontae did a very professional job and thorough job for a company storage unit at public storage!
June 24, 2015
Google Public Storage carmen hernandez
Very clean and convenient. Staff is always helpful. Will use again if needed.
June 16, 2015
Google Public Storage jenna hannum
Shonta was incredibly professional and friendly. Great service at this location.
May 31, 2015
Google Public Storage Jerry Matt
Shanta is knowledgeable and courteous. She is a pro and the site is spotless. HIghly recommend this location.
May 8, 2015
Google Public Storage Jennifer DiMario
Shonta was very helpful and professional. Very quick and convenient process. She knew a lot about the company and storage plans. Thank you!
May 6, 2015
Google Public Storage Jairo Rodriguez
Great and friendly staff! Very helpful
April 11, 2015
Google Public Storage Blake Bonnewell
Robert is the greatest
March 26, 2015
Google Public Storage Sharon Amodei
While visiting from Arizona I went to Ridge Avenue facility to pay my bill. Shantae greeted me with a smile, answered my questions in a professional manner. Being in the sales industry as a Tupperware Manager for 19 years where customer service is our #1 priority, I love when I meet someone like Shantae who exudes the same principle.
March 11, 2015
Google Public Storage Ruben G
Well, where do I begin. Shontae was absolutely pleasant to talk to. She was knowledgeableabout the product. She was able to assist me with my requirements. Public Storage should clone her and put her at every location.
February 28, 2015
Google Public Storage Joe Lewis
teyonna was very helpful in getting me situated. they do a very good job here. I also got a cart.
February 8, 2015
Google Public Storage Chuck Broadbent
Shontae provided excellent advice in selecting an appropriate size locker. Very well maintained facility. I am ready to move my things.
February 5, 2015
Google Public Storage Sonia Mejia
Great experience with very helpful and friendly people. I highly recommend this place :)
January 15, 2015
Google Public Storage Ben S
All around great facility. Excellent location and very clean. Staff is very polite, and helpful with assistance you would need.
January 4, 2015
Google Public Storage Dana M
We were looking for storage near our home and visited Public Storage to see what was available. Robert was on site and he was very accommodating, pleasant and professional. He showed me various units and was very helpful in helping me choose my best option. He was a pleasure to deal with. I do find it odd that a late fee is incurred (and a substantial fee at that) after 6 days. I know that their original policy was a late fee after 10 days which seems more reasonable. It does seem to me that Public Storage is trying to increase the chance that they'll be able to collect a late fee from their customers. They have a good number of different sized units. The property is gated and seems safe.
December 19, 2014
Google Public Storage Megan Farnsworth
December 19, 2014
Google Public Storage Kayla Lam
December 18, 2014
Google Public Storage Debbie
Shout out to Shonta! Very nice to do business with! Love public storage!
December 18, 2014
Google Public Storage Ashleigh Badet
Shante was really friendly and did a great job showing the property.
December 11, 2014
Google Public Storage Ariana Nunez
Wonderful staff at the ridge avenue location. I walked in to make a simple payment a young lady by the name of Shonte H assisted me. She was very nice, polite, and patient. I felt like they appreciated my business.
November 12, 2014
Google Public Storage Devyn Monique
I lovvve this location.Very helpful staff
November 11, 2014
Google Public Storage kent reichert
Clean, safe, well-managed. Wish I had 24 hour access, but no one gives it, I guess. Very friendly and helpful staff. Good deals on off-peak dates.
October 28, 2014
Google Public Storage mohamed al khalifa
The service was amazing, I have seen Marcus several times because I need a storage unit seasonally. Every time I come back he has been helpful and gets me signed up quick. I will keep using this public storage regularly.
August 29, 2014
Google Public Storage Michael Sher
This facility is fantastic. I reserved the locker on-line, visited the location and was out the door in 10 minutes. I highly recommend this facility and look forward to doing business with them in the future.
June 17, 2014
Google Public Storage nancy wargo
My experience at the PS on Ridge Ave was very good. I did find a better deal on line, however, but I printed out my quote and the gentleman behind the desk (Sorry, I can remember his name!) put in my information and I was all set! I received a great deal to get my items into storage too! There was a strange odor in the hall where my locker is, but was reassured they were aware of it and working on it. The storage room was clean and large. The carts were easily accessible-the problem lies when users don't return them to their proper place! In summary, I am very satisfied with the Ridge Ave PS!
June 14, 2014
Google Public Storage Tarsha Thompson
My experience was excellent they were very helpful. Excellent customer service was provided, my storage unit was clean and cool and I was told everything I needed to know to maintain my service at this location.
April 24, 2014
Google Public Storage Shaun Carlin
Shelton was very helpful getting me setup with everything. Would reconmend.
April 17, 2014
Google Public Storage Joe Sweeney
Shonta was great! She really helped me get the best price. She was so pleasant to be with. I'm glad I left extra space for this place.
March 23, 2014
Google Public Storage Ajm McClellan
Quick and easy
March 14, 2014
Google Public Storage David Barrist
Good location (for me). Knowledgeable staff.
January 17, 2014
Google Public Storage Larry C Woods
I client of this facility from 1998 through 2008 and over time the quality of service slowly declined. Frequent personal changes, my storage locker was broken into and I lost of expensive sporting gear associated with vandalism family photos, broken dishes, etc. Lack of elevator maintenance and flat bed carts was a constant problem. I've used Public Storage facilities in other cities with great customer services and the facilities was always well maintained. Clearly this facility needs better management. I give this facility 3 stars.
December 30, 2013
Google Public Storage Beth C
I have returned to Review Public Storage about 3 times in the last 4yrs and always found the people very helpful and friendly and the units are always clean! I never had any issues with anything and pleased with overall experience!
December 23, 2013
Google Public Storage Bmoney511
I always receive excellent customer service when I come to the office or speak to someone on the phone. Shonta is very good at her job and I appreciate her courtesy and her knowledge of the job
December 18, 2013
Google Public Storage J Reaves
Shonta the manager is a delight! She is very accommodating and always there to make sure everything is in order. She does her job with a smile and it is always nice to see her when I come up to the office. She is also always great when I have to call on the phone. She really cares about helping the customer. Carol is very sweet and personable. She is always ready to be of help. A+ customer service! I really enjoy Public Storage Roxborough. We just got an additional unit this week because of all of the wonderful service we have received. Great job! Highly highly recommend them!
December 3, 2013
Google Public Storage Theresa Lemon
I went to this place with my niece to get a storage locker and the lady shonte was very nice and helpful.
December 2, 2013
Google Public Storage Barb G
Shonta was very friendly and helpful very nice the office was also nice
November 16, 2013
Google Public Storage michael scott
November 12, 2013
Google Public Storage Timothy Brown
My experience with the this Public Storage facility was spectacular. Chantel, the person at the front desk, was not only accommodating she was helpful, and actually a great person to talk to. Her dedication to her job seemed unparalleled from any other attendant at any other storage facility, and I have used a lot. She was very knowledge and quickly answered all my questions. I want to send a special thank you to her and all her hard work. Keep up the good work Chantel!
November 10, 2013
Google Public Storage Jamison Ryan
November 5, 2013
Google Public Storage Lexis baby
The girl that works there is very nice and helpful if she wasn't there I don't think I would keep my stuff there