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Address

1431 Ivy Hill Road
Philadelphia, PA 19150

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

215-375-7333

215-375-7333

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

215-375-7333

215-375-7333

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 60/mo
    Online only price
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 60/mo $75
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 85/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 85/mo $106
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x15'
    Online only price
    $ 91/mo
    Online only price
    2nd Month Free
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 91/mo $114
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 96/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 96/mo $192
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x20'
    Online only price
    $ 116/mo
    Online only price
    2nd Month Free
    Medium 5'x20'
    • Outside unit
    • Drive-up access
    $ 116/mo $145
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 150/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 150/mo $188
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 377)

February 25, 2024
Google Public Storage Josiah
Very Rude people here. Just got a call from my nephew who is being evicted voice voicing his concerns by way of a bad toward Tiana the property manager. Well, i have only been renting za small locker here for a couple months. I wont be renewing in March. And I will tell my the 3 people that I referred here about my decision and why. Tiana should be fired.
February 25, 2024
Google Public Storage Бактыгуль Изабаева
February 25, 2024
Google Public Storage Bilol Abdukarim
February 25, 2024
Google Public Storage Sylvia Blair
Tiara has been helping me with my unit for the last 8 months ! She is the property manager there and she is great ! If she is not in the office then she is on the property cleaning out units or helping other guest. I wonder if she gets a day off because she’s always there ! She gave me the whole run down on how to be a great tenant to avoid any fees or inconveniences! She listens to all my drama and never complains or pushes me out. She remembers me every time I call or visit she treats me like I am more than just a tenant and I feel more than comfortable storing my property with her working there. She is always alone and manages the entire property just IMPRESSIVE! I was more than happy to leave a review when she asked because she ALWAYS helps me ! Thank you Tiara you are always an angel
February 22, 2024
Google Public Storage mr.4 Israel
I pay $500 a month for almost 5 years now. Last night at 630pm I went to the storage I rent to get some supplies for work in the am. Nope!!! They locked me out. Turns out Tiara, the $19.99/ hour with paid lunch, property manager suspended on access code because she couldn't reach me by phone. Mind you my bill is paid up until two weeks on the 1st. This cost me a lot of money and probably Her monthly salary worth. She been here a couple months and never had amy interaction until now. Since I've been here I've seen about 6 different so called property managers. All they do is walk around and look at cameras of whate people load and unload. News for them. I have cameras on my vehicles also watching them as they get their faces into people belongings. I got them on cameras. Just waiting for something to go missing so I can check my vehicle cameras. I called Tiara in the next morning and she restored my access. Since I called she said she would restore my access. Beware of those given minimum wage nuts who are given power over your stuff. Some don't give a darn.
January 18, 2024
Google Public Storage Breana Mccain
Tiara B ! Ivy Hill location. Hands down the best service I’ve received in a very long time. Thanks again ! ! !
January 14, 2024
Google Public Storage Eden Amir
January 9, 2024
Google Public Storage Tiana Baker
Kelley and Tiara were simply amazing they provided excellent costumer service honestly the best I’ve ever seen!!!!!🥰
January 8, 2024
Google Public Storage Chef Kimberly Fonville
TIARA WAS Exceptional!!! Love her customer service! She helped me with my fees and was very accommodating. Excellent care.
December 29, 2023
Google Public Storage cely laboy
Very friendly and very helpful
December 23, 2023
Google Public Storage Sean Johnson
Kelley did a great job and was a big help
December 15, 2023
Google Public Storage Dayona Evans
Kelley helped me with deciding on a storage option and made sure I understood all of my options. She wa every patient with all my questions!
December 15, 2023
Google Public Storage Shakeia Woodson
Kelley was very nice and helpful. I told her what I needed to store and she recommended the perfect size so I didn't have to pay for a bigger unit I didn't need. I will recommend to my friends.
December 11, 2023
Google Public Storage Keshia Davis
This location perfect and is very convenient for me. I would not want to be at another location. Tiara, the Property Manager, was super helpful and responsive with an issue that I brought to her attention.
December 6, 2023
Google Public Storage chrisxmuggax
Ivy hill is the best location in the Philadelphia area ! It’s clean ! Drive up accessible! And the property manager Tiara is always on the property willing to help
December 6, 2023
Google Public Storage Da'Niece Williams-Stradford
Tiara B is the best ! I store at a different location but choose to pay here because she’s on point and her customer service couldn’t be any better !
December 2, 2023
Google Public Storage Cathy Dance
If I could give less than a 1 star I would. I bought the rodent spray and the damp dry for over 3 years I had my unit there. I would actively use these products to no avail. I finally moved out of the unit because the mice infestation was awful and the dampness was uncontrollable even with all the products I purchased and used over the years. The customer service here was NOT good customer service at all, I felt like I was bothering them every time I went there. Ivy Hill may not be the place to store your valuables. Public storage is probably still a good company as I've been to other locations and been treated kindly. This is my experience.
December 2, 2023
Google Public Storage Rhonda Parker
I was 100 percent satisfied with Kelley
November 18, 2023
Google Public Storage Gladys Timmons
I had a terrific custimer service experience with Elias S... thank you for patience and kindness
November 13, 2023
Google Public Storage Steve C
November 12, 2023
Google Public Storage Devon Lassiter
I was so impressed with the kindness and impeccable customer service of the Property Manager Tiara. She was so thorough and made a difficult time settling and moving things from my mother's estate after her passing. She would be a reason I would recommend Public Storage.
November 12, 2023
Google Public Storage Bernard Osoo
November 11, 2023
Google Public Storage VIRGINIA Parker
Went to go store some things. Nice property is clean.
November 9, 2023
Google Public Storage natosha jean
Kelley and Tiara were exceptional they explained everything thoroughly I feel confident storing with them
November 3, 2023
Google Public Storage Cherese Baker
I called in and had some questions about units, Kelley was very helpful and thorough when addressing my questions and concerns. She made sure all of my questions were answered and eased my concerns about renting a unit. Thanks Kelley!
November 3, 2023
Google Public Storage Will T.
Kelley was extremely helpful and I will for sure store here again if its ever needed
November 3, 2023
Google Public Storage Alara Team
It was really easy storing here I’m happy to be leaving but I am satisfied with the service
November 1, 2023
Google Public Storage Dawnny Dawn
I have been a customer here for almost 5 years. I will say if you pay your bill ON TIME, they will not bother you. If you so happen to fall short and need assistance with something, they are very lenient for the most part... but again, that's if you are a great on time paying customer. I know a lot of older folk had issues with the office staff, but they have to get hip with the Public Storage app. You can pay through the app and open the gate from the app. Upgrade your payment options, and you won't have to deal with the front desk inside the office AT ALL!!! It's is very convenient, especially when opening the gate. You don't have to push in all those numbers in the keypad. You just press a button from the app and the gate opens. Thank me later 😊
November 1, 2023
Google Public Storage Run2Destiny
Kelley and Tiara are doing a good job
October 31, 2023
Google Public Storage James Laws
Tiara was a great help
October 29, 2023
Google Public Storage Alfred walker
October 28, 2023
Google Public Storage Shytera Bush
Kelley was so nice and helpy
October 27, 2023
Google Public Storage Boly DEJESUS
Kelley helped me out from the start and did a good job
October 27, 2023
Google Public Storage Arthur J. Evans
Kelley was great
October 27, 2023
Google Public Storage FELICIA TYLER
Kelley was so pleasant and helpful with my sister’s move in
October 24, 2023
Google Public Storage Carmela Thompson
Kelley am Taira did a good job helping me
October 22, 2023
Google Public Storage Ciana Evans
Move in process was super easy and mangers were very patient with me
October 19, 2023
Google Public Storage Hazel Andrade
Kelley and Tiara were a great help happy to have done business with them
October 18, 2023
Google Public Storage renae redmond
Kelley and Tiara did a great job and I felt comfortable storing my things.
October 17, 2023
Google Public Storage Linda Wilkerson
Kelley and Tiara were awesome!!! They answered all of my questions with professionalism and knowledge!!! I will definitely be renting with them in the near future!!! Thank you!!!🙂
September 27, 2023
Google Public Storage Bree
Tiara helped me out so much the other day. Thanks again !!!
September 27, 2023
Google Public Storage Alyssa
Tiara was such a good help!
September 11, 2023
Google Public Storage Eric Jaimes
Tiara, the front desk is great. Public Storage themselves just has their own glitches as a company.
September 11, 2023
Google Public Storage ISHTAR “Soul Kitten” IManifest
September 6, 2023
Google Public Storage Chiquita Green
Tiara B is the absolute best customer service representative I know! She worked diligently to help me with my situation here and was so pleasant and kind! She’s the bomb!
September 6, 2023
Google Public Storage Delores Robinson
Your property manager at Ivy Hill Ms.Tiara B. Was very helpful to me. I tried so many times tried to pay my bill over the website and it gave me so much problems. She was very patient with me, and very understanding of the issues I was having. we need more people like her. Thank you Ms Tiara very much. You have five stars in my book.
August 30, 2023
Google Public Storage Mischa Williams
Tiara was sooo Awesome! She knew what what she was talking about. She was respectful and her customer service terrific. You could not get a better person.
July 19, 2023
Google Public Storage Richard Brown
Tiara and Traci are stars. They are pleasant, professional, knowledgeable, patient, good listeners and helpful. There were so many storage facilities, many on the same road as Public Storage, that we thought we would visit. But after our conversation with these two professionals and their follow-up today (we were there yesterday) we have no interest in continuing to look at facilities. We believe we are in the right place because of these "right" people. Thank you for your good hiring decisions. Richard and Carol
June 7, 2023
Google Public Storage Sheila Allen
My name is Sheila Allen been with PS for several years without any issues. I called customer service about a late charge that I should have not received. They told me they would take care of it and I had nothing to worry about. When I came into Tiara's property at Ivy Hill I was greeted I was listened too and she really went out of her way to correct this mistake for me. She took her time and showed me what was in my account and made sure I left out happy and satisfied with the results. If you have any issues please ask for Tiara B she is so professional and down to earth and very patient
May 16, 2023
Google Public Storage Donna Willis
No problems with them
April 17, 2023
Google Public Storage Gaylen W. Williams
March 7, 2023
Google Public Storage Jennifer L
I was in a hurry so I didn't catch their names, but the two young women at the office today were excellent and so kind when I'd been having a bad day otherwise. They made my move in and refund of the unit lock super easy and pleasant. They were quick and knew my name, even without having met me beforehand. The energy they gave was just awesome. Glad to be their customer!
March 6, 2023
Google Public Storage Ron Hester
The staff of the Ivyhill Road Public Storage facility were, by far, the most delightful, helpful, and professional staff members that I have ever encountered. They went above and beyond to deliver "best in class" customer service to me and my family. From my family to yours, I offer a heartfelt "thank you". Sharon H.
February 17, 2023
Google Public Storage Fred Williams
James was very helpful and very knowledgeable!! Got me a great deal! Highly recommend!
February 11, 2023
Google Public Storage Bryan McCabe
James was very helpful
February 9, 2023
Google Public Storage Aundra Vaughan
If you need to store your personal Items, valuables or irreplaceable picture and documents, I would recommend public storage on Ivy Hill Rd. I've been a customer for 3 years and I've found them to be friendly, professional & fair. If you can't get the results you need ask for James the Manager his goal is to always make things right for the costumer.+
January 29, 2023
Google Public Storage Michael Westfield
The storage location is dry and secured by a gated entrance and your personal locks
January 19, 2023
Google Public Storage maurice evans
December 16, 2022
Google Public Storage Jamel Mann
James was our customer service attendant at the public storage location on Ivy Hill Rd. James was a pleasure to work with and he explained the storage process, and how everything works very well. James was very professional and polite during the transaction of renting my storage unit. I highly recommend taking your business to the public storage location on Ivy Hill Rd. Great job James!
December 14, 2022
Google Public Storage ed brooks
James is great at his job, very nice clean facility!
December 9, 2022
Google Public Storage Stephen Conwell
James was very helpful today! Highly recommended!
December 9, 2022
Google Public Storage Leslie McCoy
James was very helpful
December 6, 2022
Google Public Storage Shirley Taylor
James was a nice guy he help out a lot . Very polite.
November 29, 2022
Google Public Storage Jasmine Jones
I love this public storage. I was having an issue and James really helped me figure it all out. I really enjoyed working with him. Someone should give that guy a raise! He didn’t have to take the time to help me figure out my problem but he was nice and patient and I left a happy camper!
November 29, 2022
Google Public Storage Angel Jones
I want to extend a heartfelt thank you to James at the Ivy Hill location.He was so patient and kind,even though I know I was a pain with a lot of questions!!!He answered them all,and helped me decide which unit would best serve my needs.Thank you James,for your expertise and kindness!
November 29, 2022
Google Public Storage Alan Johnson
November 9, 2022
Google Public Storage bryan Fort
Quick and easy
October 24, 2022
Google Public Storage Jeremy Roberts
October 13, 2022
Google Public Storage Winston Cooper
James was great, helped me get a great deal on my unit. Excellent service!
October 11, 2022
Google Public Storage Jon Moore
Great place to store my extra.
September 30, 2022
Google Public Storage Christopher Butcher
James was very knowledgeable about the units and prices. He did a good job and made me and my father happy
September 23, 2022
Google Public Storage Andre Watson
James was great. Hell of a smile. Answered every question I had and made me feel comfortable with the property. Would highly recommend public storage to friends and family.
August 31, 2022
Public Storage L
Can u pay ur bill at another location
August 3, 2022
Google Public Storage N
Walked into public storage looking for something different, left with a better deal. Thank you so much james for paying sttenting to my needs and getting me.in the right space
August 2, 2022
Google Public Storage DeVante Morgan
August 1, 2022
Google Public Storage Lt. gee
This public storage location is a really good location and James and keisha were great big help and courteous!
August 1, 2022
Google Public Storage Joseph Brown
James was great from the moment I first spoke to him. Made sure I got the unit I wanted and was very kind!
July 30, 2022
Google Public Storage LaTanya Brown
James was great took his time showed us the units we needed and made sure we got one at the right price! Loved his service!
July 27, 2022
Google Public Storage JRZ ROIZ
I had a great experiencewith james today, he helped me get a unit at an affordable price and was very kind!
July 16, 2022
Google Public Storage Leroy Prince
The Rep was very helpful and curious in doing buisness.
July 5, 2022
Google Public Storage Clifford Wagner
James was very nice and kind. Got my unit very fast for me! Great service!
July 1, 2022
Google Public Storage Dorothena Caldwell-Kingcade
James and Justin were great! They were very knowledgeable and kind! 10/10 highly recommend
June 21, 2022
Google Public Storage Renee Bunion
Thank you James for being so kind and courteous! Your service is what being in customer service is all about! Thank you for helping get my space and store at public storage!
June 9, 2022
Google Public Storage Kellie Dutton
James was very great with his service and the extra steps he took to make sure we got the unit and are satisfied with the choice! Thank you so much PS this is why we keep coming back!
June 8, 2022
Google Public Storage War lord
James was very good at his job..welcomed us in early and got us out quick. Higly recommended
June 8, 2022
Google Public Storage Terran Lezama
James was very nice and professional and helped me get my space nice and quick. Great service!!
June 7, 2022
Google Public Storage Michelle Costa
James was great, loves his service and how professional he was!
June 7, 2022
Google Public Storage Skye King
Great service from James. Reviewed my account and got me a rate reduction. Thanks a whole bunch.
June 1, 2022
Google Public Storage Lawrence Canada
James and justin were great, got me a great deal with great service! Highly reccomend
May 31, 2022
Google Public Storage Anthony Deturo
James and cyani were more than helpful! Had an issue with a reservation and it was quickly resolved and I got right to storing. 10/10 customer service
May 24, 2022
Google Public Storage M Flamer
James was great and very helpful today! 10/10 customer service
May 9, 2022
Google Public Storage floyd miller
James had excellent customer service and was very accommodating! 5 star job!
May 5, 2022
Google Public Storage Selig Star
Reasonable prices
April 27, 2022
Google Public Storage Karen Howey
James was wonderful! He resolved my issues and a pleasure to speak with.
April 26, 2022
Google Public Storage Tarhan Phillips
Big thanks to James for always being helpful and knowledgeable when I come to the building this place has a great stuff. KEEP UP THE GOOD WORK!
April 26, 2022
Google Public Storage Nick Worthington
James is the truth! I’d be at self storage right now if it wasn’t for that dude
April 26, 2022
Google Public Storage Ravi Mittal
James helped in get into a storage unit for my business. Thoroughly explained sizes, pricing, and terms. Made me feel comfortable I was getting a great deal and my belongings would be protected. Would recommend 100%.
April 26, 2022
Google Public Storage Storm
The worker there was extremely helpful. I’ve never used Public Storage before & James made sure he explained everything fully and answered all of my questions thoroughly. Thank you again
April 8, 2022
Google Public Storage Patricia Blythe
Kudos to James at the Ivy Hill location. I was in a quandary financially until my social security check arrived to pay my storage bill. Because of his suburb customer service, I was allowed to access my storage to put one item away. If James had not been so understanding and helpful I don't no what I would have done. It's people like him that make this a better world .Because of his excellent customer service I have referred Public Storage to my friends and family.
April 1, 2022
Google Public Storage Token “Token Music Production” Music Producer
Very polite very informative very helpful
April 1, 2022
Google Public Storage Mark Green
Attendant was very helpful, friendly and courteous!
March 29, 2022
Google Public Storage DOVAHKIIN
The property may has a great demeanor and good customer service skills...James is very pleasant person..He handled my complaint with ease and solved my issue
March 26, 2022
Google Public Storage Sye Jackson
James did an excellent job today, had a problem with my unit and he immediately fixed it. 10/10 recommend!
March 17, 2022
Google Public Storage Chelsea Green
Shawn Brown made renting easy. He was very informative and had great communication skills.
March 14, 2022
Google Public Storage Daneisha Williams
Great and easy experience! James was very helpful if I ever need storage again I know where to go!
February 21, 2022
Google Public Storage Ed Bonanno
Keisha was a pleasure to deal with. She was polite, professional, and accommodated my request with ease.
February 21, 2022
Google Public Storage Charles Andrewsw
Keisha was great, she greeted me the second I walked in and handled my issues with no proble.
February 21, 2022
Google Public Storage Qaadir Gordon
Keisha was a pleasure to work with. Handled everything with ease!
February 13, 2022
Google Public Storage Sonya Powers
I was inquiring about my storage units. I spoke with a young lady by the name of "Keisha" at the Ivy hill location. She was very professional in answering the phone and help me with questions about my units. Thank you Keisha!!!
February 9, 2022
Google Public Storage Sandra Reed
I was very pleased with my service at public storage anthis storage and I will give James a 5 star he has excellent customer service skills.. And then I hit the 5 star
February 7, 2022
Google Public Storage Nardia Dawles-morris
James was very helpful and knowledgeable when it came to helping me and my mother get our units! 10 out of 10 he’s always there for the customers and makes Sure they get the best service possible!
February 7, 2022
Google Public Storage Nicola Diedrick
James did a good job today I surely will tell some about this storage
January 16, 2022
Google Public Storage Obnerson Sidrac
January 16, 2022
Google Public Storage Just Straw
It was a lovely experience, the lady was nice and helpful. Aside from the dust still pretty clean and neat.
January 14, 2022
Google Public Storage JOSHUA S PARKES
James was super helpful and I would recommend 10/10!
January 14, 2022
Google Public Storage Julie Parkes
Safe and reliable space for short-term storage. James was super friendly and helpful with all our needs!
January 9, 2022
Google Public Storage India Williams
After a stressful morning, Keisha turned everything around with her outstanding help, her energetic energy and her above and beyond mentality. I left very pleased and informed.
December 14, 2021
Google Public Storage Demitra Hood
James has given me great customer service! So nice and friendly and keeps the property clean!
December 14, 2021
Google Public Storage Mary Williamson
James was very nice, and keeps a clean property. Highly recommend
December 11, 2021
Google Public Storage Jiovanni Acevedo
Shawn did a great job assisting with my needs. Prices where great and the area was a plus! Property is clean and well maintained great job 5+ stars well deserved
December 7, 2021
Google Public Storage Charlique Dobney
Well kept facility and James was helpful and friendly. Also, I was able to use the restroom.
December 7, 2021
Google Public Storage Miguel Angel Crespo Jr (cmiggs457)
i do not recall stopping here?
December 2, 2021
Google Public Storage Tymek Banks
James the front desk guy is courteous and informative
December 2, 2021
Google Public Storage Seonaid Smith-Centz
James is the best!!! Professional and friendly.
November 15, 2021
Google Public Storage Bruce Snyder
James was very helpful and professional.
November 15, 2021
Google Public Storage Krista Fisher
James went above and beyond!! Very well mannered, very respectful, and above all the extremely kind! A great asset to Public Storage!! Definitely deserves the recognition for all of his hard work, especially when dealing with difficult customers! Way to go James!!! You deserve the most!!
November 5, 2021
Google Public Storage terrence powell
James made this process quick and easy. He was very polite and met all of my needs.
November 5, 2021
Google Public Storage DuchenDanell
James was very helpful and informative.
November 5, 2021
Google Public Storage Andre Watson
The property manager, I believe his name was James. Was very helpful and knowledgeable, he answered all my questions and quelled any concern I had. He does a great job. I would recommend this public storage to any one!
October 23, 2021
Google Public Storage joe royall Sr
10/23/21: Customer representative James is the best!! Had a concern with pricing hike and took care of me on the spot!!! Fought for me to get a better rate! Great customer service and very positive attitude. Public storage is blessed to have a customer rep like James! A+ service!!
October 7, 2021
Google Public Storage Philly Golf
October 1, 2021
Google Public Storage Grand Luxe Vue
James was so helpful with assisting us with our move out. We rented from public storage for nearly 5 months, and our experience was cool. He was professional and kind. I would recommend it here.
September 19, 2021
Google Public Storage onika w
James our property manager was extremely nice, very knowledgeable, respectful and so down to earth.. This was my first time here and would definitely recommend you come to this location and see him for your storage needs..
September 8, 2021
Google Public Storage taryn mitchell
James is definitely an asset to this company. He was very help and understanding. What a great person and personality He demonstrated during this experience of renting a space. His knowledge and willing to help and listening was outstanding. What a great place to rent a space. I recommend this rental space to everyone
September 2, 2021
Google Public Storage Barbara Tucker
James is very helpful and knowledgeable and does everything he can to make sure your stay here is headache free! Highly recommended!
September 1, 2021
Google Public Storage Holly Westergren
James went above and beyond to help me and was very professional and understanding. They really do work hard to make sure this is a headache free facility and keep the lines of communication open.
September 1, 2021
Google Public Storage Tony Vickers
James was very helpful!
August 31, 2021
Google Public Storage Yvette Banks
James provided excellent customer service!!
August 23, 2021
Google Public Storage T Whit
James was very helpful and pleasant!!!
August 20, 2021
Google Public Storage Dale Thorington
James and Shawn were amazing, very helpful highly recommend
August 15, 2021
Google Public Storage Matthew Swan
Great service and a wonderful man in James who helped us tremendously!
August 2, 2021
Google Public Storage barry trevor
James has been extremely helpful, truly 7 stars out of 5.
July 31, 2021
Google Public Storage L Cash
I have rented with Public Storage in the past and have never had a problem. The Ivey Hill location is less to be desired. The employees are really unhelpful and rude. The manager never gets back with you and the front desk works don't care at all. They are either on their phones or have the door locked. I also feel like their prices were over the top.
July 7, 2021
Google Public Storage Welcome To My World
James was very helpful and informative with helping me chose a unit‼️
July 6, 2021
Google Public Storage Jeff Gray
James was very helpful great job thanks
July 6, 2021
Google Public Storage Milly “Mila” Rivera
James Jones was totally bomb !!!!!!!!!! Couldn’t have ask for a better rep to service my storage needs !!!! come here for your storage unit!!!
July 1, 2021
Google Public Storage Jeremy Schwartz
June 20, 2021
Google Public Storage Lenny Johnson
June 18, 2021
Google Public Storage Henry Reid
I really appreciate Rm Samantha's time and patience to help me download the public storage app to help me get everything set up so I can use the app and use the gate access from the app.
June 13, 2021
Google Public Storage Michelle C.
June 11, 2021
Google Public Storage James Roberts
James was amazing and went above and beyond to provide great customer service for me today! Highly reccomend!
June 11, 2021
Google Public Storage Robert Carson
James stayed late and made sure my move in was smooth and easy!
June 9, 2021
Google Public Storage Cindy LaRue
James is amazing!! Awesome experience!!
June 4, 2021
Google Public Storage Rachel McCabe
The manager was amazingly helpful and explained all steps of the sign-up process and policies. The unit was clean and the setup is very straightforward. Would highly recommend!
June 3, 2021
Google Public Storage manny tapia
May 22, 2021
Google Public Storage Holmes Buun
Katherine did such a good job today!
May 12, 2021
Google Public Storage Nicholas Worthington
Great Staff. Very helpful.
May 12, 2021
Google Public Storage Ravi Mittal
James has been very professional in providing the support I needed to take on a unit
May 4, 2021
Google Public Storage Mark Baxter
April 17, 2021
Google Public Storage India Mixson
Shawn was very helpful and patient with me during a difficult time.
April 12, 2021
Google Public Storage Cheran Rollins
Terrible customer service, told me they would credit me a month because of a rat infestation and then reneged and act like they didn’t say it. Very hard to get a person on the phone and are quick to give you the runaround
April 5, 2021
Google Public Storage Clint Tankersley
The place itself is OK. But BEWARE, no one tells you this when sign up. If you vacate the unit, there is no prorate on time, EVEN IF YOU MISS BY A DAY. So I ended and vacated a day after they auto-deducted $320 from my bank account. Manager said they don't do any prorates, even if you miss by a day. So I basically paid $320 for a full month that I will not be using the unit. No willingness to discuss or negotiate. Again, it may have been in some fine print somewhere, but they certainly don't tell you flat out when renting a unit. So BEWARE, if moving out of a unit, make sure its before they take you money out for the next month. It would be nice if they were willing to even give partial back, but manager was not willing to do so. Won't use again.
March 20, 2021
Google Public Storage Empress Quee
The staff is nice and i like the place. I pay 151.00 for a 5x8 storage and i got a letter saying they're raising my rent for a extra 25 dollars 🙄 first of all my unit already way too small and i was already paying too much in the first place. I went and rent somewhere else for 116.00 and it's a bigger unit. Will be moving out before April. I was only there for 4 months before they try to raise the rent for a little tiny unit.
March 8, 2021
Google Public Storage June Blair
Shawn was very helpful and knowledgeable when I came in inquiring about storage space on Friday. He deserves 5 stars for his service. I will definitely be renting from you.
March 5, 2021
Google Public Storage Latasha Powell
Shawn was amazing and very helpful. I highly recommend this place. Ask for Shawn he’s great
February 8, 2021
Google Public Storage Rosella Johnston
I'm having a bad experience with it for some reason unknown reason no one can tell me who change the lock on my unit and it cost me just to have to remove it because they couldn't remove it because they said it wasn't theirs and I'd have to get someone to come and cut it off and I had to make an appointment which would take a week and I needed to get in there then I found out my stuff was not all there and I need answers who went in my unit who changed the lock on my unit and where and why. I have dealt with Public Storage before and none of this ever happen before
February 8, 2021
Google Public Storage Rissa Chante
I had an excellent experience talking to Shawn he was very helpful and polite. Great customer service
January 26, 2021
Google Public Storage Day One
Did a rental online and it was a great and easy process. The employees in the office were super helpful when I arrived!
January 19, 2021
Google Public Storage jesce Diaz
Desiree was amazing! She helped me through everything I needed with complete patience. I totally recommend this public storage to everyone!
January 7, 2021
Google Public Storage William Timberlake
Desiree, was great made everything simple and fast.
December 30, 2020
Google Public Storage Ms Mickelle
Desiree was AWESOME!!
December 10, 2020
Google Public Storage Fred Miller
Desiree was great helped with all my storage needs
December 8, 2020
Google Public Storage Elaine
Shawn was patient, accomodating and easy to chat with. He was also detailed, and professional. Good energy and Great service!
December 2, 2020
Google Public Storage Lisa Tarter
Desiree was great. She explained everything in full detail and made me feel comfortable with my registration experience. Totally recommend this location for all your storage needs.
November 23, 2020
Google Public Storage Ruben Perez
Desiree so nice person and helpful thanks
November 13, 2020
Google Public Storage John Douglas
Great facility, verry clean desiree and shawn are in the office they awesome!! Wouldnt want to store my items anywhere else!! Side note- For some reason google keeps deleting my reviews soo I’m back to try again
November 10, 2020
Google Public Storage Austin Smith
Great spot! Move in was super easy, low rates, and convenient/easy access. Shawn was super helpful. Recommend!
October 16, 2020
Google Public Storage ScratchN Momma
After downsizing my home I needed a place to store my prized possessions and I was really nervous. But from start to finish I was pleased with the customer service. Bianca was so pleasant and professional. After leaving I felt positive I made a great decision.
October 16, 2020
Google Public Storage Craig Mack
Excellent customer service very professional
October 16, 2020
Google Public Storage Ask Me
Bianca was amazing, excellent service, great communication and helpful
September 28, 2020
Google Public Storage real deal
Bianca has great. great customer service
September 18, 2020
Google Public Storage Angela Dryvn Smith
I received excellent customer service from Bianca, she was very professional and answered all me questions.
September 18, 2020
Google Public Storage Latoshia Holloway
The young lady named Bianca was very professional and helpful. I appreciate her service and would come back again.
September 15, 2020
Google Public Storage Kareem Clark
Very clean and the staff was friendly and very helpful
September 15, 2020
Google Public Storage Linda Moore
Stored furniture here for approximately one year, and when I was ready to remove and use the items, they had been "lived in" by vermin, who left behind feces and urine. DO NOT STORE ANYTHING YOU WANT TO USE at this sort of facility, that is exposed to rodents and other pests. The insurance offered is quite limited - so don't bother with it. Better to store items at an enclosed, climate controlled site - which by the way will likely cost less too. Staff was friendly, but lesson learned!
September 4, 2020
Google Public Storage nancy robinson
Very nice ,neat ,clean .no climate control units
August 18, 2020
Public Storage Mr Left Alston
Is there trailer storage
August 10, 2020
Google Public Storage Vernon Cheatham
Besides their tiny entrance, great staff every time I visit. Explained everything quick and simple. Def a good place to use if they have open spaces
August 9, 2020
Google Public Storage Marc McFadden
August 5, 2020
Google Public Storage Mario Gunter
July 30, 2020
Google Public Storage Anthony Grasso
July 12, 2020
Google Public Storage Dion Darhk
July 3, 2020
Google Public Storage dre' bee
Bianca & Desiree were great. I was in and out with no problem. The facility was very clean and everyone had on a mask.
June 27, 2020
Google Public Storage Erin Charie Staton
I had an awesome experience with Bianca. She was courteous and very pleasant. She went beyond the call of duty even after her working hours. Very pleased with her service.
June 24, 2020
Google Public Storage Judy Peterson
Love Public Storage great prices needed to change storage container yesterday Bianca helped me loved her personality. Professional. Friendly....So glad I picked this company needed storage quickly and Public Storage did not disappoint...
June 16, 2020
Google Public Storage Carlas Jones
My experience was truly awesome!! Bianca RF was superb and made what I thought would be stressful experience one that was relaxed and efficient! Thank you !!!!
June 8, 2020
Google Public Storage Freddie Waters
I higly recomment this public storage. Great customer service and very clean place. Thanks to crystal and shawn for answeing my questions
June 8, 2020
Google Public Storage Stephen Williams
I've had a unit at this location for years and had to change my payment method, but it didn't go through online. Crystal and Sean were very helpful and got my account up and running in no time.
June 6, 2020
Google Public Storage Delonda Pearson
I have reserved a 5x15 unit, but realized it was to small. They were about to close it 2 minutes. Bianca and Shawn put me in a 10x15 without a problem. They did a great job. They were fast, very helpful and explained everything to me. I will definitely rent from them again.
March 31, 2020
Google Public Storage Elanore Hudson
Desiree was a swell lady! I love her business
March 21, 2020
Google Public Storage John King
Desiree and Shawn were amazing help!
February 27, 2020
Google Public Storage Neeka Gordy
Desiree and Shawn were great good place
February 24, 2020
Google Public Storage Chic Kelly
Staff is unknowledgeable and unfriendly. If you have opportunity, consider other facilities
January 27, 2020
Google Public Storage Bruce Stewart
Tia help me a lot with finding the perfect storage area. She answered all of my questions with a smile on her face. She is very professional and will not steer you wrong. I recommend this public storage location.
January 9, 2020
Google Public Storage Max Porter
January 8, 2020
Google Public Storage Kevin Spata
I was quoted 1 price but after taxes, fees and insurance, it was around 20% higher than quote. After 4 months, without any warning, my price increases another 15%. So $110 actually means $135 and that will be increased to $155 after few months. I will move to a smaller unit and eventually never deal with them again. Why not include all of this in the quote? I’m personally more annoyed by misleading info than actual costs.
January 6, 2020
Google Public Storage Gerry Thorell
The Manager Alexis was very helpful and informative
January 1, 2020
Google Public Storage Beatriz fernandes de oliveira
December 31, 2019
Google Public Storage Sherman Smith
The staff was pleasant, courteous and accommodating.
December 20, 2019
Google Public Storage Apostle Sharron Wright
Stephanie and malcom was a great today and love their customer service
December 18, 2019
Google Public Storage Davonte Clardy
December 7, 2019
Google Public Storage Cisyln Brown
Desiree was great , thanks for all the help.
November 25, 2019
Google Public Storage Braihem Cook
Desiree customer service was great she was quick and knew what she as talking about. She got me a unit with a price that is manageable, even told me about the best tools to help secure my items in the space. She was very welcoming with a warm smile on a cold day! If you need a storage unit I would suggest to go here and let Desiree take the wheel !!
November 24, 2019
Google Public Storage Cherise Paramore
Quadir and Shermae were exceptional! They were able to honor the rate from the other office being closed due to fumagation. Needed and was able to store my stuff at Ivy Hill today. Great customer service!
November 21, 2019
Google Public Storage Antoinette Mason
I'd like to say I came in and had the pleasure of meeting Annie and Tiasheema.... In the midst of the CHAOS of having to move.... These 2 ladies were VERY helpful, resourceful, and made me smile in the MIDST of what I felt was a STORM!!! They are TRULY a DELIGHT and while they didn't have any availability for me, they went above and beyond to find another location that had the unit size I needed; not only did they help me find a location, they also provided assistance with making the reservations.... #JobWellDoneLadies 🌟🌟🌟🌟🌟
November 8, 2019
Google Public Storage Michael Jackson
Quadir and Des were professional in their relating to me, the terms & conditions, regarding renting a storage unit. I eventually got a unit, and is satisfied with be their quality service.
October 31, 2019
Google Public Storage Leslie Mallory
Took a friend to get somethings out of storage. I liked that you have to put in a code to get in an out. The unit itself was huge. The lots around the place was clean.
October 27, 2019
Google Public Storage Patrick Caumette
Quadir and Des was supper helpful and they even called me after I moved in to see if everything was great 👍🏾👍🏾👍🏾
October 26, 2019
Google Public Storage Tim Cole
Great service. Appreciate all of the help in getting my unit today
October 21, 2019
Google Public Storage Susan Cohen was
October 8, 2019
Google Public Storage Born Legacy
October 5, 2019
Google Public Storage Jomo Davis
Tia and Desiree were amazing! They provided and awesome experience during my rental process they were fast and smooth! They kept a smile on my face I highly recommend this facility!!
September 28, 2019
Google Public Storage Lisa Corbitt
Desiree is the best, most pleasant informative young lady.
September 26, 2019
Google Public Storage Trey Pinkney
Desiree and Brittany was amazing job today. Desiree helped me find an amazing unit for an amazing price. I am a regular and never expirence such amazing customer service. Thank you again Desiree
September 17, 2019
Google Public Storage Lydia Simone
Great storage space. Friendly and easy to used. Desiree was a great help!
September 16, 2019
Google Public Storage Adrienne Hackley
Wonderful, very clean property and amazing staff at this location this is hard to find at most places !! I loved it Ask for Desire she’s the best, helped me get an amazing deal for a storage space and also helped me get all the packing supplies I needed!. She was very helpful, and explained everything very thoroughly!
August 31, 2019
Google Public Storage Barry Parker
Brittany,Desiree and Tina were awesome help, very generous girls!
August 25, 2019
Google Public Storage Ant Ross
Christina was excellent
August 23, 2019
Google Public Storage DJFROMANOTHERPLANET YEAHBOY
Still dont like them
August 9, 2019
Google Public Storage Benjamin Barefield
August 7, 2019
Google Public Storage Derek Broadnax
Desiree and Tina were very helpful and professional.
July 28, 2019
Google Public Storage desiree lockett
After a very stressful week and the anxiety of moving I’m very glad I chose Public Storage, it was convenient and very close to my home. Thier customer service is excellent, and they made sure I picked the the right size unit for my belongings. I personally want to thank Property Manager Tina and her staff for all thier.
July 27, 2019
Google Public Storage Sherman Wilcher
July 25, 2019
Google Public Storage Tynisha Morris
They have great customer service
July 18, 2019
Google Public Storage Jerry Crump
July 12, 2019
Google Public Storage Karen DiPrima
I love this place! This is my second time renting space and both occasions were quick, smooth, and painless. This time around Tina helped me, and she was pleasant and very helpful. They say Nordstrom's is the best at customer service -- I don't know about that, but I'd say other retailers could take a lesson from the women at Ivy Hill Public Storage. Just wonderful!
July 9, 2019
Google Public Storage Travis Johnson
It's secure😩.a hassle to get in and out,.maybe switch to a fob sysyem
June 7, 2019
Google Public Storage Kimberly Marshall
Tina and Brittney were very friendly and gave me the best service I could ask for. Thank you ladies
June 3, 2019
Google Public Storage Allison Martin
Kadedra and Tina are friendly and helpful
June 2, 2019
Google Public Storage Aundra Vaughan
Today I rented a large storage Container at Public Storage in Mt AIry. And I was pleasantly surprised by the reasonably prices & Spacious Containers that where available. Not only where the Storage containers cheaper than their surrounding competition, Public Storage customer service is very friendly and helpful. Thank you sales Rep Tina for making my life easier this morning.
June 1, 2019
Google Public Storage Michelle Heyward
June 1, 2019
Google Public Storage Josette Caleb
Needed a storage today last minute and went here and Tina the sales rep helped me and my husband and got us just what we needed ! Affordable and efficient for our storage needs ! Thank you Tina !
May 30, 2019
Google Public Storage Cera Jackson
Kadedra was amazing. She was very social and explained everything in a clear and understandable tone. She did not rush me and answered all my questions. She displayed extreme patience and was very respectful.
May 30, 2019
Google Public Storage Tamara Gillam
Tina and Kadedra were amazingly kind and patient. Both were so helpful with all my questions as well as worries and needs. I haven’t had a good experience looking for a storage unit recently until I went here. It makes such a big difference having kind workers that care about their customers. I will definitely be recommending anyone I know to go to this location!! Thanks for being so helpful!!
May 12, 2019
Google Public Storage Ava-gaye White
April 30, 2019
Google Public Storage Lamear Phillips
I have used a few different places for storage but these people are great.
April 30, 2019
Google Public Storage Kenan Snell
Great service
April 30, 2019
Google Public Storage Slivy Edmonds
April 28, 2019
Google Public Storage Nicole Leslie Marshall
April 26, 2019
Google Public Storage Henry Reid
I really appreciate Tina patients and time very professional
March 29, 2019
Google Public Storage DEE HERNAN
Clean, free parking, greate customer service.
March 29, 2019
Google Public Storage The Legendary One
Tina and Brittany were wonderful , they helped me understand questions I had and made sure that the storage unit was clean and ready
February 25, 2019
Google Public Storage Nasir Atkinson
Tina was very helpful throughout the process of getting my storage great lady!
February 19, 2019
Google Public Storage Ollie Kendall
Good fast service
February 9, 2019
Google Public Storage Deborah Smithey
The ladies at the facility were outstanding (Kadedra and Tina)
February 4, 2019
Google Public Storage Elizabeth Young
Tina is the best of the best and a blessing to me today.
February 1, 2019
Google Public Storage Bert Johnson
January 31, 2019
Google Public Storage J P
Kadedra and Tina are absolutely GREAT. Always going over and beyond to provide the best customer service and they do it so effortlessly. Thank You!
January 30, 2019
Google Public Storage CARL Lash
January 30, 2019
Google Public Storage Michael Cruz
I have used several storage places in the past but this one is convenient, clean, and service is always good.
January 30, 2019
Google Public Storage staci johnson
Prices are going up in March
January 27, 2019
Google Public Storage Jenn Edwardson
Great service checking in. Thank you Christina for your expert help.
January 22, 2019
Public Storage Eric Houchin
We had a great experience unloading and loading into this facility for a couple of their clients. We had no issues with the ease of getting the household items in or out of the facility. Spacious, plenty of parking and great staff! If you need help with your storage unit labor please call My Labor and Moving (561) 352-1675 www.facebook.com/mylaborandmovingfl
January 6, 2019
Google Public Storage The token Blackguy
Tina was very helpful today they had just closed and she still provided service for me she gave me the best customer service I have received in a very long time and I work in customer service and have my own business and my lock was old damage rusty and it was 20 mins after closing and she offered to change it will we was all the way in the back of the lot she a great person execellent worker and derserve every star aswell as the darakin lady with the dreads that was assisting her
December 30, 2018
Google Public Storage Renee Bl
December 29, 2018
Google Public Storage DESMIN “JustDes”
Tina, Did a great job moving our unit to a bigger one. And sweet.
December 20, 2018
Google Public Storage John Jordan
Very tidy. Staff is pleasant .
December 13, 2018
Google Public Storage Anthony Young
December 10, 2018
Google Public Storage Sierra Williams
Excellent Customer Service and great Reps. Thank You Again Tina...
December 10, 2018
Google Public Storage Chris Doran
December 6, 2018
Google Public Storage Thomas Ballard
Suck
December 1, 2018
Google Public Storage Tamika L
Great service...made moving easy. Kadedra was very helpful, polite, and professional.
November 21, 2018
Google Public Storage Sheba Lathoria
The reception was very professional, it's hard to find professional people now days that has me feel secure in their services. I haven't had any issues and was recommended by some of my colleagues. So far so good for me.
November 20, 2018
Google Public Storage Grapics Maxx
Best prices in the city and fast and friendly service
November 17, 2018
Google Public Storage Conrad Best
Pleasant
November 8, 2018
Google Public Storage Esther Paul Recruiter
Greedy
October 16, 2018
Google Public Storage Kelly Edwards
The staff at this location was very helpful. Tina who signed us up was very knowledgeable of the terms of the company policies and answered all of our questions. We also met Jasmine And Khadijah they were very friendly and made our experience very easy on what was a very stressful day. We got our unit and are able to start unloading today.
October 7, 2018
Google Public Storage Michael Whitters
October 2, 2018
Google Public Storage Sidney Roundtree
September 4, 2018
Google Public Storage Beatrice Butler
Its nice no problems, only thing is the rate keeps going up!
September 1, 2018
Google Public Storage Nikki Nguyen
August 29, 2018
Google Public Storage Q
Brandon displayed excellent customer service. He was very knowledgeable and helpful, making my experience at Public Storage a very pleasant one.
July 28, 2018
Google Public Storage Cindy Harvey-Benzing
Amazing customer service from Tina!
July 26, 2018
Google Public Storage DT Murray
Kadreda, was very helpful with the closing of my unit she was through and helped me make all my arrangements to decide on any other unites.
July 19, 2018
Google Public Storage Trixal Emote
If you're interested in storage, this is an amazing place to go! Customer service is probably the best I've ever recieved. I want to give a shout out to Tina. Though the unit was out of my price range at this time, she was incredibly helpful and patient answering all the questions I had. She went beyond to be incredibly helpful and welcoming. I will definitely be returning!
June 30, 2018
Google Public Storage Sheree Cooper
June 9, 2018
Google Public Storage Lora Russell
June 8, 2018
Google Public Storage Margaret E
April 25, 2018
Google Public Storage Elizabeth F
Outside access was very important to us - easier to move things from the vehicle to the unit - so we went with PS. Couple of tips: (1) sign up on line - it's cheaper; (2) you can decline the insurance and (3) they will provide you with a padlock and key for $19.99 or you can bring your own. Brandon was awesome to get me oriented and signed up. Very happy with this decision.
April 16, 2018
Google Public Storage Kimberly Williams
April 7, 2018
Google Public Storage BJ Bear
My overall experience was wonderful and painless. Brandon at the front desk was courteous and so polite. I received my confirmation call just like the website said I would. Thanks again. Highly recommend.
March 20, 2018
Google Public Storage Jess S
March 8, 2018
Google Public Storage Brion Butler
Accessibility
January 27, 2018
Google Public Storage Charles Smith
Went in to get a quote on a storage unit, because of the excellent customer service made the purchase on the spot. Thank you Gina
January 11, 2018
Google Public Storage Eric Garrett
Adaina was very professional!!!
January 9, 2018
Google Public Storage Jessica Tausendfreundt
The place is clean, convenient and the customer service is top notch! Avo is extremely helpful and friendly and handled all my needs smoothly and efficiently! Very happy with my experience here.
January 3, 2018
Google Public Storage Geovani Torres
December 21, 2017
Google Public Storage JSelena
December 21, 2017
Google Public Storage Frank Gatto
Places clean the staff is friendly and it's a safe place to store your belongings
December 14, 2017
Google Public Storage Robert Shackles
I came in to make a payment last week and asked Alex about vacating options and she explained everything thoroughly and was very polite and professional. I am confident that I can trust her for helping me out down the line
October 28, 2017
Google Public Storage Anwar Nasir
This facility has constant issues with the dumpster overflowing with trash. Ive been informed that even though I rent there I am prohibited from using the dumpster. Leaves cover the last row. I've gotten several flat tires due to nails. Of all the Public Storage facilities that I have used in several states, this is by far the worst. As for customer service the manager seems to always have an attitude and is unprofessional. I have been here for years and have seen this place change for the worse.
October 24, 2017
Google Public Storage Jenn McMahon-Drutz
After a really bad experience at the Ridge Ave location and with Allan from the cprporate office, Gina and Alex were fantastic! Not only did they have the size unit I was looking for (Ridge and corporate said there were no units in the area available) but they were well informed and very helpful.
October 10, 2017
Google Public Storage Anthony Tavarez
My Trip to This Specific Public Storage Was A Special One, Both Employees "Alexandra & Gina" Were Very Helpful In Helping Me Decide Exactly What I Needed "financially wise" . I Enjoyed The Great Customer Service From Both Of The Lovely Young Ladies Working There.
October 7, 2017
Google Public Storage Michael Baylor
September 30, 2017
Google Public Storage Deonta Adams
September 28, 2017
Google Public Storage Leona Alexander
September 7, 2017
Google Public Storage Sam n
Every time I call and go in to the public storage I'm always greeted with kindness by Alexandra good customer service she makes my day better
September 7, 2017
Google Public Storage Groov Marro
I stopped in to this location with questions regarding my account, the two people that where there Alex, Avo were very happy to help me and answer all of my questions, i was very satisfied with my visit, Thank you!
August 24, 2017
Google Public Storage Michael Floyd
Alex was very helpful and courteous. I needed to move my things to a bigger storage unit and she found another unit that was close to my old storage unit. This made my moving experience a lot easier than it could have been.
August 8, 2017
Google Public Storage Zipporah Farrior
I'd like to say that my experience at this particular public storage is awesome. The customer service from Gina and Alex is wonderful. They are very knowledgeable in what they do. They also seem to be polite and respectful. Thanking them for their service.
August 8, 2017
Google Public Storage Aaron Fahs
general managers is extremely rude. terrible customer service and unprofessional.
July 8, 2017
Google Public Storage Natasha Martinez
Helpful staff
July 2, 2017
Google Public Storage Kenneth Smiley
Great
June 1, 2017
Google Public Storage Joseph Gray
Came to public storage for my storage need gina was excellent explain the process with me would differently recommend thanks for everything
May 24, 2017
Google Public Storage Mr.G jr
Staff is very friendly
April 25, 2017
Google Public Storage Steven L Cuff
Nice place to store things
March 26, 2017
Google Public Storage Richard Clawson
I stoped to pay the rent on my unit and when I pulled in the parking lot the woman working came out, locked the door and jumped into her car and drove off leaving me standing there. Sign on the door read "Back in 1/2 hr. I waited and in one 1/2 hour she came back and had lunch in her car while I stood at the door. I work in customer service, and this was THE WORST display's I think I have ever seen.
February 16, 2017
Google Public Storage Shariff Walston
This is my review I had a great experience at Public Storage with Alex is she really help me out a lot I was going to go somewhere else but she convinced me that the price would be better here and it was thank you Alex
January 11, 2017
Google Public Storage Shanta Conner
Gina give me great customer service. She was patience with me and help me out alot .
December 23, 2016
Google Public Storage Vanessa Valdivia
Tina, Gina, and Alex were Amazing!!!!! We spent the day moving from awful storage places and finally landed at this place! Everyone was super nice and helpful! Full of smiles and fun! They were super honest about how the weather could affect things inside the unit. They got us up and going super quick and ready to go!! Of all the places in the Philly area this is the place to go!!!
November 1, 2016
Google Public Storage Jeffrey Butler
I need to express how helpful Gina was to me the day I upgraded my unit. Very good to know quality customer service does exist. I am more than happy as a customer and look forward to doing business with Public Storage. Thank you Gina!
October 31, 2016
Google Public Storage Sherman Braxton Sr.
Quick fast easy and efficient...just the way I like it. Thanks for everything!!!
September 9, 2016
Google Public Storage Brian
September 1, 2016
Google Public Storage therin cash
Gina and Monique were wonderful. They gave me the best service. They were very nice and timely service. Service was wonderful.
August 3, 2016
Google Public Storage joseph bailey
Gina was awesome!!
July 30, 2016
Google Public Storage Dave Lloyd
Monique was very helpful and very kind. She helped me get the best value and I was in and out in minutes. Ask about the dollar special!
July 10, 2016
Google Public Storage D15 PI
Needed additional storage to consolidate belongings. Gina was extremely helpful and courteous, would definitely recommend Public Storage for all of your storage needs.
June 28, 2016
Google Public Storage Tamaira Reynolds
I love how nice the employees are especially Monique Diaz the sweetest. Pay my bill here, great service.
June 27, 2016
Google Public Storage Christopher Hawley
Just started storing my things here about a month ago and I couldn't be happier with my decision. I worked. With Monique to find the right unit to fit my needs and she did an excellent job. I've needed help multiple times for finding my unit and sorting out an issue with the locks. Every time Monique helped me immediately and solved the situation very quickly. I would highly recommend this facility for both the well kept units and helpful and friendly staff.
May 31, 2016
Google Public Storage Derek Bowmer
Jasmyn was really helpful.
May 31, 2016
Google Public Storage Bobby Spears
They were great. gina and jazz explained everything fully and made my decision easy. Thanks public storage your the best!!
May 10, 2016
Google Public Storage Kayla Marriner
Wanya Edwards was a very friendly and helpful. He was able to answer all my question and inform me of things I never thought to ask. Very knowledgeable! This location is very nice, clean and I would recommend using this storage place. If you reserve online you can fill everything out ahead of time and usually get a little discount for doing it online. I called Wayna to make sure I did it correctly can could move in right away and scheduled a time to sign the lease. Five stars all around!
May 7, 2016
Google Public Storage Avalanche Productions
My business with this facility is well appreciated and the service I received from Jasmine and Gina was a respectful professional and delightful interaction and I would refer others to this facility for a safe secure and sight and well mannered employees....
May 6, 2016
Google Public Storage Donnell Waddell
Gina always gives exceptional services each and every time I come to my unit! Today her co worker Jasmyn suggested I give her a Google review! So just letting you guys know She's awesome!
April 22, 2016
Google Public Storage Ashley Messer
Property Manager Gina gave the ultimate friendly customer service. She was extremely professional and understanding. Gina patiently demonstrated and explained everything in a clear manner. I'm excited to have done business with this location of Public Storage.
April 16, 2016
Google Public Storage Aaron Palmer
In preparing to move, I needed quick assistance that was responsive to my needs. I found this and more in Ms. Patsy. She knew her business, gave me practical suggestions and allowed me to leave with a smile and fully satisfied. She made my moving transition very enjoyable. Keep doing what you do Ms. Patsy!!
April 14, 2016
Google Public Storage Lee Frye
I had the best experience with Gina. She was ready for me when i arrived as i was the only one scheduled. She was friendly, professional and willing to get me though the procedure...2 thumbs up
March 18, 2016
Google Public Storage Mike R
Gina was very helpful and explained everything patiently and clearly.
March 14, 2016
Google Public Storage Charles Bennett
Patsy was very helpful in picking out the right unit for my needs. Patsy was friendly and very upfront about the fee's I would have to pay and how rent works. She also handled all the paperwork confidently and correctly and I felt nothing had been missed or mishandled. I highly suggest dealing with her if you are in need of a unit at a Philadelphia Public Storage location.
March 2, 2016
Google Public Storage Robert Dolezal
Gina was awesome pleasant experience every time I'm in the office thank you
February 8, 2016
Google Public Storage Charles Manns
Patsy was great setting up 5 large units and a large order of boxes. Best storage facility in the area.
January 28, 2016
Google Public Storage Debbie
Thank you for all you do and exceptional customer care! Deb & Bill
January 14, 2016
Google Public Storage Manny Ghent
Gina was great thanks buddy see you next time!
December 9, 2015
Google Public Storage Walida Muhammad
I had a good experience there Wanya helped my pop pop move into his unit he was so pleasant. I would recommend this location to my family and friends. Very satisfied customer
November 2, 2015
Google Public Storage Simonia Harrison
I had a very good experience with this location on Oct 29. Wanya Edwards was very helpful and provided excellent customer service. He switched my storage unit from the smaller one that I reserved to the larger one that I needed. He was new and a little nervous, but he got the job done. Thanks Wanya.
October 30, 2015
Google Public Storage bob gravely
i am not happy that i spoke to the people at front desk about the rats i was told to turn my damage into the insures p/s is very lax maintaining this property
October 26, 2015
Google Public Storage robert burrell
on 10/26/2015 approx 11:00AM I went to my storage garage and found the door so damage that my belongings are not safe. I spoke to the young male who name I didn't get a (b/m mow hawk hair cut) working there. He was so nonchalant he appeared as if he didn't care when I told him. He didn't even go look at garage door. I went back with a friend and she looked at door. We than went back to the office and I pretty much pleaded with the young male to look at the garage door. He finally looked at it and said he contacted the manager. I ask for the managers number and he turned a signed around with a number on it. I didn't take the insurance out because I believed the garages were secure. The only way I can secure the garage is by placing my truck in front of door so no one can get in it. My garage is not secure and it seems like Public Storage doesn't care.
September 10, 2015
Google Public Storage Desiree Williams
I had a wonderful experience chandler and Rahmid were excellent.. thanks
August 29, 2015
Google Public Storage andre pressley
I want to let you know that Rahmid and Chandler have been AWESOME to work with. They have provided EVERYTHING I have asked for (i.e., boxes, tape dispensers, tape, etc).I pray that you will acknowledge the courteous service they provide for your loyal customers. Based on the way they have treated me, I will recommend Public Storage to all of my friends and family. THANK YOU.
August 24, 2015
Google Public Storage Kev Moody
Stored here for a few months always received amazing customer service from both the young lady and young man in the office!! I only gave it 4 stars because the gate on the property had been broken for weeks now. Other than that it's a great place to store your goods.
August 14, 2015
Google Public Storage Marvin jones
Great customer service came in looking for prices the young man in the office took me on a walk through of the property and asked me questions to explain to me what size unit I will need when I move at the end of the month I was very well pleased with the service will DEFINITELY be renting here when I'm ready to move out my place
July 19, 2015
Google Public Storage Jared jacobs
stopped in asking about boxes I was explained that the boxes are great for not only moving but storing brought 5 boxes and some packing tape great customer service and knowledge of items.
July 7, 2015
Google Public Storage Mr kelly
Great service! ! Pleasant attitude I recommend public storage to anyone needing storage space..thanks Courtney! !!
March 14, 2015
Google Public Storage Susan Cohen
Best people in storagedom! Use no one else. Friendly kind and most of all patient. Especially when the move is so stressful, they're aren't. Excellent customer service. The best. Robert and Courtney are wonderful.
February 26, 2015
Google Public Storage Chris GreySr
Dacia was a great help. She is very knowledgeable. I loved her service. She made me laughed and smile. The office was very friendly. Dacia made this rental very fun and dave gave great service too. Would recommend.
February 8, 2015
Google Public Storage MrThundacat2020
This is the best Public Storage. Great customer service!
January 21, 2015
Google Public Storage Leann Cinaglia
Courtney is awesome! She was super helpful, accommodating, and a nice lady! Thanks for your help.
December 20, 2014
Google Public Storage mildred zarr
Robert is the best! He gave me the best customer service! I look forward to having my stuff stored at public storage! Great work office team
December 20, 2014
Google Public Storage The Petersons
The reps were very knowledgeable and made me feel at ease about my account
December 16, 2014
Google Public Storage Kenneth Murchison
Courtney's customer service skills are amazing. She helped me through a difficult move I'm glad I chose to store here.
December 12, 2014
Google Public Storage Bryan Watson
courtney and Robert where great customer and service !
December 10, 2014
Google Public Storage Rachael Robinson
I came in to pay on a friends storage account and the customer service from Courtney was phenomenal. She was so welcoming if I needed a storage unit I would definitely come here!
November 30, 2014
Google Public Storage rhoe rhym
Great stay management was really helpful very pleased
November 12, 2014
Google Public Storage Bruno Smoje
Stopped by my storage unit which had expired. There was some confusion in verifying my authorization to enter. Robert, in the most friendly and professional manner, got to the bottom of the situation and got me into my unit. Thank you Robert for all of your help.
October 19, 2014
Google Public Storage Anjelvs
Manager was very nice. Great service.
July 20, 2014
Google Public Storage lisa hobbs
Manager s were nice and helpful
June 27, 2014
Google Public Storage LaTanya Ezeodum
June 13, 2014
Google Public Storage Monique Toby
Anthony was amazing. He was professional and very accommodating. He definitely helped reduce my anxiety after I felt disrespected by the District Manager Leon Adams who was short and sarcastic with me on the phone twice today's on a row.
June 12, 2014
Google Public Storage jaslow west
Management team is extremely awesome. Watch out for the guy with the mullet hair cut this dude needs training had a package delivery and he opened my mail. What the $ uck is he doing opening mail. This guy is going to ruin a great team.
June 7, 2014
Google Public Storage Sharan Nirmul
Very quick and efficient. Manager was very helpful and pleasant to deal with
May 26, 2014
Google Public Storage Jesse Raszewski
Great hospitality. Great service. Very convenient.
May 24, 2014
Google Public Storage Christian McNichol
Simple to store, no bothers, easy in and out access. No complaints. Just leave your stuff and come and get when pleased.
May 23, 2014
Google Public Storage janeen drew
A friend received excellent customer service from Anthony when they came to the facility to rent. He was very knowledgeable about storage and answered all of our questions. Would definitely recommend this place to others.
May 17, 2014
Google Public Storage Debra Vann
Stay here twice service was excellent and the people were great. Would gladly refer friend and family
May 16, 2014
Google Public Storage Dee C. (Dluv)
Great space...great hours and outstanding professional personnel. I am well informed about any changes and reasonable access to personnel if there is a issue with unit
May 14, 2014
Google Public Storage C. C. Campbell
So far so good. Marques who works there was very friendly and helpful. It makes a huge difference when renting storage. The unit was clean and ready to fill up with all our junk. Thanks Marques!
March 21, 2014
Google Public Storage Audra Johnson
I've rented a unit at this facility since September 2008. I vacated today in March 2014. I have received excellent customer service. I live out of town, the manager, Anthony even called me once to let me know my lock was not affixed appropriately so my goods were at risk. I purchased another lock, he put it on my unit, and mailed me the keys long distance. I had another issue and the district manager, Leon helped me resolve it. So, I definitely recommend their storage facilities!