Public Storage Self-Storage Units at 6225 Oxford Ave, Philadelphia, PA

She was very good thanks for your business 👍

What's the price on the smallest storage?

Love this place

The staff was horrible. It was an Hispanic girl that work there for a long time and she was so rude and unhelpful. I rent a unit and the elevator was down so I couldn't get my stuff in so I had to rent another location and she refused to give me my money back. I spoke to her manager that eventually gave me my money back. They was so lazy they were both in the office debating on on with on that would clean the unit out for me to move in. They need new staff.

Thank you Siani for outstanding service. You Rock. I appreciate all your help today.

Very nice and clean units staff very friendly knowledgeable showed me around and even how to book online and save money.

great experienxe great customer service

In this store the people work there steel $100 I give the lady $400 hundred an my account is $293 and she don't give me the rest.

Employees a bit ignorant. Prices a bit high, increasing fees every 6 to 9 months totally Ridiculous.

Patient

Staff rude. Other than that it is very clean and looks to be secure. Cameras are everywhere. Fencing around property. Hours of operation sucks!

Oddysie was a great help

This place has the worst customer ever. Latasha Jimenez is very threatening. She stated she would kill me because I asked for a dolly and her supervisor. She locked me in the office and would not allow me to get out. Her manager Regina Boyles also commended her actions. She allowed her employee to say she was going to shoot and kill me and lose her job because I wanted to speak to the manager. The police were called and informed myself to make a compliant to headquarters. PLEASE, find somewhere else to take your stuff. You have been warned ….the place is hot with no air conditioner, no lights to see your stuff to separate your things. No dolly’s to get your stuff off the truck.

Very expensive. But, if you can afford it get the garage type where you can just drive up.

Great customer service lots of units

I am having a hard time getting refunded for $30 I paid on Feb. 28 for admin. fees charged without giving me an opportunity to view the (re)allocated storage unit before the payment was taken, which I found to be unethical. I was told after the payment that no trolleys were available at the site, and that customers cannot leave the storage area once the gates were locked at 5:30 pm. I also found the assigned storage unit to be substandard, hard to access, and untidy.

Regina the district manager was very helpful

Best public storage I've been to in a while, customer service was top tier. Oddysie and Tasha helped me.

Today was my first time at Public Storage the two young lady’s in the front desk greeted me with a smile and welcoming in I told them I never been here and I was looking for a space for a few of my things and they helped me with that today thank you girls.

The storage units where very clean over all compared to other locations It was great customer service especially in my time of need really appreciate this place thanks 😊 the staff has good heads on there shoulders…

On two occasions, the receptionist gave us misinformation about hours. Not only did this cause us to have to extend our uhaul rental an additional day but it caused us to miss our movers on move out day. When told about this, they simply said the info was on the website instead of apologizing for the inconvenience; when the information on the website was not what we were told over the phone. Very disappointed!

It’s ok but employees are as stiff as the tin man in the Wizard of OZ! Lol

Great Service. Tasha was helpful and explain everything to me step by step so I can understand

Siani was an amazing help! First time purchasing a storage she made my signing up very pleasant. My phone died and I was stressed out due to me just purchasing a new home that day. She was very friendly and knowledgeable. I would deal with her and the company again due to her great service. She needs a raise.

Tasha was nice and a helpful young lady.

Very helpful

Chelsie was a great help!! Thank you 😊

Chelsie was pleased and confident

Ms Chelsie was very helpful and helping me set up app on my phone.

Kinah and siani were a great help with creating my account and downloading the app

Siani was great and had a Spanish lease for me

Siani was helpful today !!

Already did

The young lady siani went out of her way to help me today . She is the best

Great service and very helpful.

Very good service, pricing got a lot higher, but everything is high now

My sister rented here a few years back . the service was great So I came back for some boxes to help with my move !!

Pleasant experience with the Property manager here !

Rude and unprofessional

Elevator doesn't work.carying stuff manually Upstairs is the worse

I been a customer since January and let me tell you every time i go there the service is great . The property looks very cleans and the employees are always working hard . Make sure you ask for precious when u go she makes everything so easy and fast .

So many issues... I will say I moved all my stuff out and I have a full month left, I just can't deal with the unprofessional people that are employed here.

Como puedo contacted service al cliente. Quiero saber el porque el aumento del alquiler storage..de 75. $$ dollars .ya va por alrededor de 100 dls..y por un espacio pequeño.. alguien que me diga y me ayuda en español.. gracias.

Excellent customer service, friendly and personable. Will recommend this company to friends and family.

I hate the service and the rude millennials here!!!!!!

The worker Natasha is very helpful and polite . Thanks so much !

Rose was very helpful, kind and accommodating. Great personality.

I lost everything that I had on this place due to water damage in a closed storage 10x15. If you're renting here make sure to put insurance and that the insurance cover your stuff, is not clear how the place got so much water that even created mold on every single item I had

Over priced spaces and no ventilation inside at all. You might die packing stuff during the summer. BE CAREFUL.

How do i pay online

I came into public storage this morning and was helped by 2 young ladies named Tasha and rose . Property was clean and so was unit.

Seems like it's cleaned up a bit the staff in the office were nice and attentive.

Seguro si duda es exagerado lo seguro(sarcasmo)ahora en la madrugada nos robaron las motos de ese lugar.

I rented a unit there for 4 days. There was no way I was leaving my property there for an extended period. I could see outside from inside my unit.

Tasha Did really well, I got my needs meet and everything was well explained.

Had a horrible experience so far, the all female group seem to lack customer service and one of them had her "my boyfriend cheated on me" right moments right in front of a customer....me.

Siani crystal and tasha were down to earth and made my time in the office great

Very clean

Tiasheema and Tasha was very helpful and pleasant and made my visit was good and they took care of all my questions and concerns. Thank you very much ladies.

Kanderria was very helpful and smooth with explaining everything in detail. I would definitely recommend going to her for your storage needs. It was a pleasure 😎.

Nice people

Public Storage is the worst. The prices and late fees are ridiculously outrageous. I would never recommend this place to no one. If I could give it a ZERO I would.

Clean storage unit at a good price

Great customer service!!! Thank you Ramona for taking care of my storage needs. She was very polite and attentive! I will most certainly be coming back and i will also tell my friends and family about my experience. Great customer service.Thank you again!!

Good

A lot of my clothes were stolen out of my storage unit , I didn't realize it until I went through my stuff .

Selena was great...she was able to help me with my needs...I thank her again

Crystal was very helpful and made our process very easy and quick.

Helpful and friendly staff . Took care of me quickly and professionally. Crystal was awesome!!!!!!

Rob and siani are wonderful people and always look out and help me out

The worker there are awesome, always greet me with a smile and very nice.

Great customer service and clean facility. Thank you to Oddysie and Siani for their time and patience in answering all my questions,concerns and helping find what was best for me! I highly recommend this company and location because of the great service I got from these two.

The two girls there were amazing , they helped me with everything , I’ll definitely be going back !

It has been a real pleasure working for Public Storage and it’s staff at this Oxford Ave location! My company enjoys working with such great management team, especially the District Manager, who is always prompt with all answers when needed!!! This location has a wonderful staff team that are willing to help at all times! Thank you for your business and always look forward to working with your team.

My girlz storage place but they always nice and helpful here

Wow! Talk about great customer service!!! Thank you Nicole and Siani for taking care of my storage needs. They were very polite and attentive! I will most certainly be coming back and i will also tell my friends and family about my experience. Great customer sercice really goes a long way. Thank you again!!

The customer service was great at this location, I thought that the customer service rep Rob was helpful, nice and very professional.

Aera, Rob, and Siani were so helpful with the process of my storing. The are very honest. Will definitely store here again. Amazing service. You guys rock! 😃

Nice place with auto gate

Aera and Siani are amazing. They helped me pay my bill and explained what i didnt know. Y'all are great

Great customer service. Rob was very helpful in helping me find exactly the right size storage i needed. Very friendly staff.

Very cool

They have bad & i mean awful. People working there .

Great Employee service. I feel comfortable leaving my items at this location knowing my unit is in great hands. 👍 Thank you Aera and Rob for all your help.

Nice

Siani and Aera and Rob were GREAT... 2 large units fast and fair priced. LOVE THE NEW PAPERLESS registration procedure... much faster and painless

They need better trained people

I went in as a skeptic Nd came out with ease of mind. The ladies in there know their stuff especially Aera. She was very attentive, friendly, and well spoken. She made my move in such a great experience. Thanks Aera for making this easy and surprisingly pleasant.

I really like this location because it’s always clean and I always receive great customer service. Thanks Aera, you are so helpful and kind!

Siani the property manager was wonderful. It made the experience better and easier. I was very impressed with her and how nice the property was. I’m very happy with my new storage unit

Came to store a few things for a month and received great service! Siana greeted me and promptly took care of everything I needed with a smile. Highly recommend this location.

Good service, they helped me out a lot.

Very nice people (Siani), helpful and the experience was terrific

Friendly and professional. Great customer service!!

The gate is either never fixed, never open, or just doesn’t open at all.

Lots of space. Easy to find units. Great service as well, thanks Aera and Keyanna for making everything simple .

Had an easy and fast help over at this location. I recommend that if you go here reach out to Aera she's the best , she was able to help me right away and I didn't have to wait long!

Excelente storage y sus empleados son excelentes y muy amables.

Great place to storage your belongings. I was helped by Sinai & Aera. These two ladies helped me by making sure all discounts were applied very friendly and knowledgeable about the products and services they offer. They’ve also helped me by suggesting products that protect my belongings while they are housed here. Public Storage at Oxford Ave is the place to go.

Keyahna was very friendly and helpful and polite. Her customer service was great

The young ladies at the property are very helpful and nice, I am always pleased to come into the office.

Siani was very helpful. She explained everything well and provided good customer service.

I was helped by two female employees today when I came in to ask about the prices. They were very informative.

Blair was wonderful awesome

Clean well kept facility!

I went to rent a storage and it was dirty. There was drug vials on the inside of the storage floor.

This place WILL LOCK you inside if not out by 6.30 I was stuck inside for about 2 hours until my friends and I found an allen wrench and twisted the gate open manually ourselves because the GMs were off site

Friendly Staff... I Just rented out a small unit tday... Give me 30 days for a Full Review!

Kaellyn was a great! And I will be happy to go ther again thank you

Im giving this place 5 stars only because Kaylyn was amazing! She was very informative and knew all about her stuff, I felt like i was talking to an expert. She got me in and out in a timely manner. There was another girl in there who was very unprofessional. Kaylyn was helping her and correcting her along the way but she just is not the best listener. ALTHOUGH, kaylyn helped me give this location 5 stars. Shes the best!

Rosie is who helped me! She was very informative, told us about extra products to buy, didn't force sale she even help to keep my son and daughter quiet by providing drawing paper and pencils so she went above and beyond.

Kaelyn and Rosy truly professional we handle business with integrity and Great Character. It was a pleasure being in business with them.

Terrible employees. Rude and completely ignorant of even the most basic of customer service and interaction.

The costumer service I received at the Oxford location from Rosie was spot on! She was courteous and very knowledgeable and informative through the rental process! Thank you!

Kaelyn Brittany and Rosie were great facility is nice and clean and I got the space i needed !

Kaelyn and Brittany were great. Very helpful and nice, facility is nice and clean I'll be back if i need storage !!!

Worst customer service ever!!! First if you need your lock to get taken off the district manager apparently does it for free or call a locksmith to break off the lock for $80.00 😡 absolutely not!! But the district manager I'm guessing is never around because it's been 3 days since I put in the application To get the lock taken off. Smh. To my understanding the gate hours are 6 to 6. Never had anyone of the employees mentioned that the gates automatically locks from the inside. I came in at 5:55 pm to drop off some things I bought my own bolt cutter for $20 and handled that situation. Put my things inside one of the employees working there is looking up and yells at me "the gates are about to lock and I am leaving" I rushed to the car to bring it out so that we won't get locked inside I get to the gate and that chick was long gone!! I have kids in the car a 7 year old and a 4 month old. Now you tell me if you would want to do any kind of business with a unconcerned business it's been 2 hours and we are still here. The gates are about to lock you know there's no way out for us why not make sure we find our way out before you leave??

Brittany C. , Kaelyn, Siani were great help with everything, very nice people, great customer service 👍🏾👍🏾

Excellent costomer service from kaeyln will bring more bizness to them in the future 👌

Helped my bff move her stuff....they need to fumigate their storage spaces

I'm leaving today but the ladies were always good to me I'll be back!

Nice clean.

Kaelyn and Morgantown were awesome! Not only were they friendly and knowledgeable, they actually helped me pick a storage unit that was better fit for all of my needs including financially. I believe they need raises! They were awesome!

I came to pay my bill and the ladies in the office were great thank you kaelyn and siani !

Siani was very helpful on my move in day and helping me understand the rent and how everything works. Price is pretty good. No complaints here.

The 3 queens of the block Siani, Brittany, Kaelyn.. They are phenomenal and very friendly.. I truly enjoy their customer service..

Kaelyn, Siani, and Kim were great theybtook me at the last minute and got me the space I needed!

Good product, best price.

Siani kaelyn and Kim were great

Katlyn was a great help getting me a unit need more young people like her

Brittany, kaelyn, and siani were great with getting me the spaces I needed id highly recommend this store !! Especially Brittany who helped me yesterday and today

Brittany was so helpful trying to adjust to my needs and I got a very convenient deal! Had a great experience, highly recommend this storage location!

Brittany! Thank you for a great experience! It's a pleasure to have business with you!

Professional courteous, friendly customer service.

The Customer service was great from everyone on the team. I appreciate this!

Kaelyn was awesome ! Helped me out when I was in desperate need! Answered all of my questions

Customer service was amazing From Kaelya &Kim. All smiles 👌🏾🎉😁

Kaelyn , Siani, Nicole are the bomb !

Kaelyn and brittany They were great and very helpful with my vacate process

Kaelyn and Brittany were very helpful and had great customer service skills.

Brittany and Siani were very helpful and made my transaction as seemless as possible. I would definitely lease a storage unit again from Public Storage.

I love going to Public Storage , me & my dad have a unit there with all our traveling equipment. I couldn't ask for a more secure & professional place to keep my personal stuff. This specific one to be exact. Staff members Brittney & Siani at the one on Oxford Ave. are well mannered & get the job done with no complaints. Thank you Public Storage for being so trustworthy & helpful!!! 👍🏽

Girls here were very cool asked if we needed any help while moving my brother in

I'm so happy I picked this location to store my belongings. Brittany was very sweet and extremely helpful.

These girls were excellent Brittany and Siani welcomed me with a smile while I accompanied my girlfriend at her storage. If I ever needed extra room I will be contacting these girls very professional!!!!!!!!!!!!!!

Brittany was super helpful and sweet! I look forward to having my things stored here because the customer service was so exceptional. Thanks Brittany! From Leah

Britney was amazing, she really help me out a lot, two thumbs up to that beautiful young lady..... the conversation was great as well as her customer service, She was awesome!!!!!!

Brittany and Dara were excellent storage experts and they helped me with my every need. Very polite and always smiling. Will recommend to anybody

Brittany And Kaelyn where excellent

To Whom it may concern I was a customer at you're public storage facility for the past month and a half and felt the service was excellent. From the moment I entered the property Brittany was extremely concerned that everything went correctly with my unit. Even when there was a printer mishap Brittany made sure to get help from Kaelyn ASAP. When I say the two of them are a dynamic duos I mean. I am a very satisfied customer with the service I received. Sincerely, Jermaine Jefferies

Thank You Kaelyn & Brittany for such wonderful service. 😁

I had the greatest experience at this location, Kaelyn was so helpful and very patient. She informed me on everything i needed to know with moving forward to getting my unit. Amazing customer service!

Great customer service. Demi and kaelyn

I had an awesome experience. Brittany was very professional and experience she handled my unit well. Very knowledgeable and patient in her craft. I appreciate great customer service. Thank you for making my first storage experience easy and care free.

They didn't have the store space I needed, but they did refer me to another me public storage..... Kaelyn, Brittany and Dara

Lashawanda and Brittany were great. I moved down from CT and had a few delays and the ladies were accommodating. Once I got there the proccess was fast and they explained things clearly.

Great service by the young girls who work the weekend. Well maintained property and helpful service from the girls who usually help me, Brittany & Demmi. Not sure what the security guards name is but he is very polite everytime I stop in.

Rented a unit here today and could not belive the incredible service I received! Brittany and Demi were wonderful! In the time i was there renting my unit I was there to witness a stream of customers come in (and boy were they RUDE, ingnorant, self-initialed, unreasonable people! I mean really, your rent is late, there are people in line ahead of you that they are helping and your yelling at these girls because you don't have your gate code and you want everthing to stop so you can get what you need.), but both girls never loss their profesionalism. I honestly did not expect to get the level of service I did in what has become such a horrible neighborhood but I was wrong. I will look forward to doing business with you again Brittany, and thank you both for doing your best at a job where three out of five of your customers deserve to be punched in their face for the way they act.

Brittany and Kaelyn were great helped us pick out the proper size. They were very polite and courteous. Great customer service!!!!

Kaelyn and brittany are great they solved my problem super fast!

This place is legit. the girls, OMG!!! they are wonderful and professional.

Kaelyn and Kayla were super helpful when I was moving in earlier this month. There was a mix up with which storage unit I was supposed to be in, but they cleared things up right away and went the extra mile to make sure that I got the rate that I was quoted online. Keep in mind that there is a lot of paperwork involved in moving in, so set aside about 15-20 minutes on top of the amount of time you think it will take you to move your stuff into your unit.

Amazing! Employees were amazing!!!! Siani and kaelyn were so helpful!

I came in for my appointment and was helped by a young lady Kaelyn who was already very busy working alone but she made sure I and the other customers waiting were comfortable and assured us that she was going to take care of us. She was very thorough with the paperwork and knew her business I give her 5 stars !

This is the second public storage I've gotten great service it seems like every where I go Kaelyn is so helpful if recommend every location she works!

Kristen made this very easy for me great service

I was given some of the best help in finding the perfect size unit that fit my needs it was eazy an comfortable knowing i didn't have to be knowledgeable in what i was getting myself into ms kayla helped me step by step i was up an out the door a happy camper thanks!!!!

Kristen she done great customers service I satisfy with her service

Kristen and Nicole were very friendly and helpful. Thanks for your great service!

Kristen Your retaliation process was very professinal.thanks

Cindy and Nicole were very helpful in my mission to get a storage place. they went above and beyond the Call of duty in helping me. I didn't feel rushed or hurried like they just wanted to get my money. they took their time in showing me the unit and explaining the price quotes which were most important to me than anything. I recommend this storage place to anybody who needs to store there belongings.

Cindy was excellent and her customer service! I would absolutely use her again!!

Cindy was very helpful and always smiling I appreciate the help she offer and she explained everything to me...you have a good staff she also showed me the right space I needed she didn't waste anytime helping out I am truly satisfied

I had a problem with my unit door, I called on Cindy and she came right out to help. The ladies in this office are very hands on, I will definitely recommend Public Storage to my family and friends.

Cindy's help was great.....

My experience here at public storage place here Cindy is very helpful and I recommend this place to anyone please check Cindy out she do her thing.

Kayla is wonderful at her job, not only is she professional but extremely friendly. Very knowledgeable about everything and answered every question possible.

I don't usually write reviews, but I will because their employee Kayla asked me to and she honestly deserve it. I walked in and she introduced me as my storage expert. She showed me different size units. Very patient and friendly. She wasn't just doing her job but it felt like she really wanted to help me. Even though, i didn't store yet. I will definitely store at the Oxford location when I'm ready.

One of the workers, Kayla, was very helpful. She explained everything to me so that I can understand the process. She showed me around the space. She answered all my questions and was very friendly. She made sure I understood everything before I signed on the dotted line.

Brittany and Cindy are so helpful and knowledgeable. Made process very easy.

Is good very good storage

Brittany was excellent she helped me dispute my late fee on my bill and was very patient with me I recommend her services to everyone looking for storage

They are the best.

Great service Myla was great with everything

Great cutsomer service by Myla Quick service in & out. Nice location & nice rate

I've always had a good experience here. The company has been fair to me. Myla is very informative an knowledgeable

Cindy was so helpful, I will recommend her personally to anyone!!

Britney & myla was awesome

The staff is so nice and very personable. Haven't had a bad experience since I've been there.

Para mi la atención es maravillosa la señora myla es muy atenta y especial

Great service. These ladies rock!

Had a great experience customer service was wonderful.There was one particular women by the name of Cindy that made every aspect of relocating to to philadelphia that more pleasant.

Thank you Cindy.you make my day.thank you for your service.good job

Cindy was very helpful

I love the customer service there. It's easy to setup my unit. I felt like I really didn't have to do anything thing to start. When I received my calls about my payment she was so polite and well mannered. All thanks to Cindy. I would recommend anybody to her.

I Been here 2 Times and its the best Public Storage ever in my life

We had a great experience. The manager Myla was professional and very helpful. She worked with us. I would recommend this location to anyone.

I loved storing my things with these guys! A very friendly staff is waiting to assist you with your "life"transitions. I would do it again!

My experience with public storage has been great & cootos to Myla

It should be available 24/7 to get in or out your storage area..or at least up to 11pm...

It was good they are great people persons

Brittany is extremely helpful and removed stress from the many stressful things that occurs with moving. I highly recommend her to be used as a prime example of good customer service for Public Storage!

Clean place and good customer service I would recommend people to this location

Mayla is very to me and she's a good very ageny

Very limited hours of accessibility. Hit or miss service, depending on who is working the front desk. Frequent break-ins and vandalism. Upstairs rooms are impossible to get to because of heavy doors and raised floors.

Got storage in 15 minutes. Myla helped me protect my stuff. Very knowledgeable, she knows what she's doing. Size is perfect thanks

very helpful finding us a storage space that fits our needs.

Brittney was awesome, she helped with everything I needed and answered all my questions. My experience this time moving mystuff to a storage unit was quick and easy and pricing was great. thanks.

Bianca was very nice, and professional. I'll be back to rent. Thanks for your service.

The service couldn't have been better. They work fast excellent customer service. They even found me a cheaper unit by the time I got here. I will return in the future.

Very helpful ,good people to deal with gave me all the information I needed to know

Myla an britany were very nice. Very informative an professional. Have me a unit near elevator for my back problems. Will definitely recommend.

So far it's been great. Easy to move in .

Very nice very helpful

myla is very helpful and very informative she has excellent customer service and she explained everything thoroughly to me. I will recommend this facility to any and every one.

Myla was great to me, I needed help and went to ask for help she went out her way to make sure I was been help. I had such a great experience in the store.

Fast & friendly service never had a problem. Really enjoy the homemade cookies.

My experience has great. This is the best place ever. And I have been a custom2006.

My service here has been great! Never had a problem!

Very helpful staff, and the property is well maintained and clean and secure.

Myla showed great customer service

Fast and very pleasent

very very pleased with the service!

good job done by myla. good price. Ihavent had any problems an im back the for the 2nd time. thanks

excellent service and friendly reminders..the best place to store myla has helped me out a lot!!!

Customer service was absolutely fantastic I came in on short notice in need of a unit they helped me the staff was fantastic

great rep Myla - very knowledgeable and helpful.

Myla was kind to me every time I came into the office .seems to know all of her customers names which is unusual .lets me know about my account and when my account is in trouble 2 help me avoid fees .

the staff was so kind & helpful & it is very affordable

Mila has been fabulous and help me out when I needed it . Found me a unit that worked out well for me. Always smiling when I come in. A+ service

Myla Morrison helped me with all my needs. She took the time to answer all of my questions and made sure I understood all of the policies. She is very knowledgeable on every aspect of her job. I would highly recommend sending people to her who are looking for storage solutions. Great job, Myla!

Great service Representative at public storage. Myla helped me transfer to larger unit next to my old unit. She is always available and helpful. Y'all should give her a raise.

Bianca at Public Storage ( oxford ave)was a pleasure to work with. Very professional, detail and cute:). Very pleased with the service I received

They where GREEEAATTTT!!!!!!!!! They were closed but they stayed open for me to make my payment. The computers were down but they were pleasant and handled me in a timely fashion. They also kept me very entertained. I appreciate the service.

Myla is an excellent attendant, and their service is very easy. My sign in took me about ten minutes, paper work, keys, and move in. Definitely would recommend this to friends and family

Thanks to Myra this has been the best experience I've had at public storage

The young ladies were awesome. Very professional. Thank u so much

Smooth

They were very helpful and kind when I called.

I came into the store for boxes & the young lady there named Jennifer was very helpful & knowledgeable. I had a few concerns about renting storage space & when I left I was more than sure this is where I would feel comfortable knowing someone occupied the property 24 hrs. Thanking the young Lady again for all of her help.

Very pleasant always clean and the employees go above and beyond their job to make sure u get good service

GREAT TEAM! Myla was exceptional with the help she provided. Already told some friends about this greatly run location. Thanks for the experience!

I have had two REALLY amazing experiences with public storage- I feel extremely lucky I found this facility before any others. The first time I went, the supervisor there went waaaay above and beyond to help me- he saw that I was struggling with a giant fridge to move into the storage space for a short period of time, so he went with me to the space and in the blazing summer heat helped me somehow get this enormous appliance into the second floor unit. He absolutely did not have to help me, but he saw I had not options, and I'm so lucky he was such a nice person. I was left really impressed with this facility. My second experience is from today when I was moving the fridge out of the space- two really lovely women were there at the time. They too saw that I was struggling, and while they couldn't leave the office to help me (it is NOT their job to help with moving), one of them actually went out to her own house to go and grab a cart, which ended up really helping in the end. Everyone that I've met at this facility is extremely friendly, and if possible, even more helpful, attentive and kind. Aanybody and had no one to help her, these people were more than happy to do everything they could to help out. A huge thank you to the Oxford Ave Public Storage!!! Faith in humanity= restored.

Perfect place loved it took very good care of me and the family take a trip to this place

I have a outstanding experience @ public storage today ,Myla help was so great!!!! All your worker should be like her!!! Thank you, thank you, thank you!!!!

Very friendly staff! My items were stored here for 5 months with no issue.

Great people! Great rates! Clean facilities.

I went to Penns landing by mistake and they gave me the directions to Oxford and I love it here Myla was so sweet! Thanks again for helping us.

Good

Been spending some time here cleaning out my Grandmothers unit. I have to say that Myla and Robert are very pleasant and helpful. Always greet me with a friendly gesture and always around if I need assistance.

Been keeping my items in public storage at this location for years and never had a problem. The employees are very kind and friendly (myla) goes the extra mile and top rate employee

I’d like to enthusiastically recommend this public storage facility. I’ve used other public storage facilities in the past and generally had good experiences, However what makes this location exceptional is without question the people. Here’s the story: I was cleaning out my garage and felt the need for addition storage. After making a reservation on-line, I was promptly contacted by Matt Edelstein, one of the mangers of that location. He was very cordial and helped to secure my reservation. When I arrived at the facility the next day, Matt greeted me at the door with smile and handshake. As we were finishing up the paperwork, I mentioned that I had another unit at that location. Instead of continuing with the sale of the additional unit, Matt took the time to investigate whether or not I actually needed another space or could the space I already have satisfy my needs. He escorted me to my unit and explained how I could arrange what was already there to make more than enough room for my additional storage. That saved me close to $50.00 /Month. Clearly he chose the customer’s needs, over just making sales for the company. I recommend anyone looking for great customer service to use this location --- AND ASK FOR MATT!!

Only rent here if you like being treated like crap. I used to like public storage, I rent elsewhere but had to pay my bill here some time ago. The when I went it, the place smelled horrible, the girl/woman/whatever you would call her was rude. There was a person there before me and they had to wait a minute for her to finish a text. When it was my turn I handed her the money and she had to stop after counting to check a text and make an annoying sound I assume was supposed to be a laugh before she put my money away and give me my change. As I was counting and putting away my change she practically pushed me out the door. I guess I was in her way for whatever was more important than a customer whose loyalty has now been shot down.