Public Storage Self-Storage Units at 6301 Tacony Street, Philadelphia, PA

Shonda best service ever extremely nice and professional

Shonda is an great asset to this company, she has always showed compassion and concern concerning me and my unit! Love the passion for people that she exhibits! She’s also very creative informative when it comes to any of my concerns! She’s a keeper!

Great customer service

Shonda has the best customer service

I don’t know where to begin. However, I’m just going to try to keep it short. I rented the storage unit back in December 2022. And yes Shonda Washington was cool in the beginning but that is how she get the customers. After that when you ask questions nobody knows anything and give you half truth/lies. When I arrived I notice the unit I reserved was too small for my items so I went back to the office Shonda Washington (property manager) put it as a move out and stated I can still take advantage of the $1 move in promotion if I just put the unit in someone else’s name. That’s what I did which I put the unit in my 21yr old son’s name. Moving forward in February I was getting a lot of fees accumulated on the account and it was a human error when I did ACH debit with my credit union account I didn’t realize I had to put the last 4 digits basically to identify which account I was using (checking or savings) So, when Shonda called me I said I was wondering why you guys never took the money out of my account. Also, let me be clear Shonda used to sit on the phone and tell me about different situations that occurred at the facility with customers. How one customer unit was broken into. Another incident where the young lady items was getting auctioned and she tried to come the day off with half of the money & she stated the unit was still sold and the young lady wanted to fight her. Another incident where the cameras wasn’t working & suspicious people were seen inside the gate. So I ask her what are you guys doing now to keep the facility safe. She replied the cameras are working, etc. Moving forward I emailed the District manager (Regina) about what was occurring at Tacony public storage with the fees that accumulated and how Shonda continue to tell untruthful stories. Regina (district manager) never replied but I just so happen to be there in the office and she calls. She started threatening me stating she was going to sell my items because I’m not the authorized renter on the agreement (but keep in mind Shonda is the the one that recommended me to change the name to take advantage of the promotion but never said “oh but we can only speak to your son cuz his name on the account) but I’m making the payments. And I do have that on video which was recorded on March 14th 2023. Which I will post. Moving forward this is August 2023 & they just had my items up for auctions because I can only pay cash inside which I told them on numerous occasions that I work 10-12hr shifts a day so that is hard. However, they do not care all they want is the money money money. My rent was initially $162 which it’s up to $189 they apparently go up $25 on your rent after 6mths. I have called customer service, emailed the district manager and nobody could ever give you a honest response it’s all about the money. Shonda once again stated I can pay $324.88 to get my things out of the auction status and stated that she received a email that Sunday that Regina was coming back from vacay on Monday the next day after Taylor told me on Friday Regina was on vacay until August 21st. Now I received a call today stating I have to vacate the property because her staff Shonda do not feel safe after I paid $914.51 for rent June, July & August. As of today I paid $1,839.55. And this is from a 8mths rental. Run the other way do not rent from public storage. I heard nothing but horrible stories about this company from the staff as well. Also, the gate was broke back in March and I ask them about that situation however it was finally fixed after 3 days the gate was just opened.

I had a storage there years ago and it never had any problems.easy to access good hours and courteous treatment. I'm going to definitely need their services in the future again.T.U'll🙏

Shonda the manager, is the greatest at 6301 tacony uh-huh and very helpful

Shonda, my family and I appreciate your outstanding customer service. Thank you for all your help. We are satisfied with choosing public storage on Tacony !

Good workers

I love the management at this office

Love this place.

Never been there

New customers one free month. Old customers 30% increase. "The longer you stay the more you pay

I stop in yesterday to price units and the Manager Tailor was very nice and knowledgeable. I wil definitely be back to rent a unit

Shonda is amazing

Shonda was very helpful and friendly. I couldn’t ask for a better experience.

I love this place ! And Shonda is the best!! Always helpful and always nice and always helps me when I have a question.

Shonda Was an excellent sales Rep explained every detailed regarding our unit. Would recommend her for future sales and reference

Shonda I appreciate your outstanding customer service thank you for going above and beyond for me I am so satisfied with choosing public storage on Tacony !

Shonda was amazing and so friendly. Thank you for all your help.

Shonda is very friendly and professional

Shonda is always very pleasant when I come in

They could do much much better they don't Never have nobody in the office and when you call you can't never get nobody on the phone They service is trash, the only time they come around is when it's the first or last of the month

Shonda was a big help for me finding a unit at a different facility in my price range

Shonda thank you so much for getting me a good deal on my transfer

Shonda the property manager at the Tacony street Public Storage has gone above and beyond for us as customers. She understood our problem and worked til they were addressed and fixed. This is the example of what a property manager should be. I’m glad to be renting in an area cared that attentively by its employees.

Shonda is very professional and very knowledgeable every time I come in she helps me in every way possible thank you so much

Shonda helped me when I came in for help with my rent

Location is great. Have had an issue 2nd month into renting a unit. Was notified by email, that my unit was not secured. Payments on time. Physically went there to find both my locks were cut, and no one could give reason why as my payments were never late. Had to replace my own brand new, (cut/not reusable) locks with new ones at my expense. Now I been renting for a while now, and the last increase of rental total was notified. Recently this month's(DEC)bill total, was $20 more. Seems like my rent price had been adjusted for whatever reason and not notified me of the change. Their policy, I believe, does not require them to notify me, but it would be nice so I can prepare for in these trying times. Overall, the unit is a great location, and the staff is helpful. But with inflation, they are getting pricey, although, who hasn't increased their prices.

Shonda has been nothing but a Godsend to me. Everytime that I had a problem , she was there to solve it. Always for the better!! When I had problems with anything concerning my account here...she solved it. She is a valued employee and should b treated as such. Thanks Shonda for everything!

I gave this place 5 stars simply because of the front desk receptionist Shonda … if it wasn’t for her outstanding customer service .. I would have gave this place no stars… she is awesome! This place is lucky to have her ❤️

Shonda was very pleasant and professional very warming face and polite 😀

Shonda is the best

Shonda was very polite and helpful definitely 5⭐️⭐️⭐️⭐️⭐️

Shonda is great that's why I cane back

I like when Shonda calls me with the late fee and she's very helpful she's got a great personality and she's good with people

Shonda was extremely pleasant and a joy to work with and my transaction was effortless...thank you

Shonda is great. She is the best property manager with very qualified customer service.

Shonda went over and beyond to help me very polite and professional you need more employees like her

Shonda is the best & has great communication skills

So I was testing my options for moving and storage places trying to see where I can get the best options. I met Shonda, and she's probably the nicest person and most professional I've come across throughout this crazy time. Property was clean, friendly staff, this is promising. These negative reviews are VERY misleading. My honest opinion is this property is a safe place to store your stuff. You are in good hands!

No one here to help me. I’m been waiting for a A property management for two hours no one never show up my door is broken I need to move to another unit. This is not professional. I’m mad about it!!

Shonda is the best worker @ this facility and I'm sorry to be leavng

Prices are kinda high on everything including the supplies they sell which can be purchased much cheaper online

Shonda was the best! So nice and cordial on the phone. Very friendly and helpful. Great customer service!

The public storage hasn't refund my money or it least credit it to our storage sorry but it's upsetting when you gotta chase people to pay your money you guys need to refund it been long long long time already !!!! Rating changed

Shonda was very helpful and on point.

Tayshia was so amazing and patient! Highly recommend her. She walked us to each storage unit to see what size we would like and didn't rush us at all! Thank you truly appreciate you

My experiencing at Public storage was great! Thanks to pearl she was so helpful answered all the questions I ask, she made my moving process so much easier with her generosity from letting me know the payments & unit size. I’m glad I choose you guys! Thanks so much pearl for being super nice & helpful.

Shonda provided me with excellent service and was very helpful with the storage process. Great customer service!

Shonda is the best....got us a unit fast and updated on everything decently....

Shonda was great her customer service was on point.

Shonda is a great asset to this company

Audrey and everything was great!!!

Shonda she was great

My experience with this business was a good one and it was made possible by Shonda...She was so helpful and on point with the answers to every question I had. Good costumer service has a name now, Shonda!

Shonda was a great help to me and Miss Shonda deserves 5 stars for the great customer service.

Prices are a little high but the property is clean

Where do I start. I have rented a storage unit from this public storage for over a year. Just recently a ton of break-ins / burglaries over the past few months. Due to the fact no cameras (just recently installed) no after hours security, no gate security. Poorly ran by public storage ( women that work the front desk are great). My unit was burglarized and over $15k in tools and equipment stolen and it’s been a nightmare ever since. I have called public storage insurance, as well public storage corporate numerous times about my claim and the burglaries and no response from ANYONE. I still till this day have not been reimbursed for the stolen items. All I get is calls that my storage unit monthly fee is do. Horrible horrible company. Do yourself a favor a rent a unit or storage place elsewhere. FYI if you plan on storing anything worth over $5k in the units DONT. They make you get insurance but the max payout is $5k if your unit gets burglarized. Complete scam. Horrible company that doesn’t care about us as customers or renters. I have hired a attorney.

A Bit on the Pricey Side Of Things and I Wasn't Happy Whe. I saw that Someone had their Unit Broken into.😡😡😡😡😡😡☹️☹️☹️🤔🤔🤔🤔🤔🤔

I was in and out fast. Very courteous and polite.

Received outstanding customer service from Pearl. She definitely gave me all information I needed and made the process easy. Come here for all your storage needs.

Five star service from Pearl. She was very professional and courtesy. She help me setup my storage with ease. Thanks to her I will definitely be recommending this storage to friends & family.

Great customer service!!! Miss Shonda really made me feel welcomed and made the whole rent process easy and painless

Is it safe? Has your unit been broken into?

From start to finish, Shonda was amazingly helpful at getting me set up with the right unit. She is also accommodating, funny, pleasant and professional. I would recommend this location to anyone in need of extra storage space. Thank you Shonda for going the extra mile for us!

The place is convenient due to the area I reside so I have rented a unit. I noticed its been 2 years now amd they can't seem to repair the light above my unit. I have spoken to staff on numerous Occasions. The rent was lowered for me for about a year when I wrote my first rating here. And wrong about the light and the size and a few other things. I wrote that the unit was shorter then what was labeled wich is 5x10 but its really 4-1/2 × 9-1/4 so they called me n said they'll lower my rent but after a year the brought it back up and pass my rate but 40 bucks. So I pay now 170$ for a 4 1/2 × 9 1/4 . Ill be leaving asap to an indoor unite for 140 a mount with temperature control right up the block

Shonda is the best worker in the whole wide world

Shonda is very friendly and helpful. Definitely recommend this public storage.

Shonda she is so nice she is very helpful and answer all my questions

Public Storage is one of the most unprofessional places I've ever rennet from they always change the bill they're never the same also managers like Miss Shonda make up lies very very unprofessional and lying about people making up stories like trespassing and cutting off Locks and living in units with hot plates and televisions just because they are bored Miss Shonda should not be the manager anywhere

Shonda was extremely kind and helpful and very professional. A+

First time deal with any storage places of any kind, Brenda made this experience most delightful and easy. She assured me of my things being safe, and was very honest what unit I would need, and what I would need which save me a couple of bucks. Thanks Brenda 😘

Ms shonda was very Polite And good customer service I will definitely recommend

great service! the young lady named ms. shonda helped me understand and find the best deal i could get for the perfect sized unit that i needed. i recommend you see ms. shonda for all your public storage needs ! great customer service !!

Best service ***** by Shonda

Served it's purpose. Lots of options in the area. Depending on size your looking for price can fit your budget.

Brenda is 5 star not only is she very helpful but she goes out of her way to make shure your experience is not only pleasant but affordable for your Buget she really goes out of her way

Ok

I appreciate the payment reminders and Shonda in particular is always in my opinion going above and beyond. Her pleasant attitude makes it a pleasure to stop in to make a payment rather than paying online.

I meat with Brenda and she answered all my questions nicely

Brenda is amazing !!!!!!

Brenda is amazing

Shonda was very helpful and very friendly.

Pearl was amazing, Fast service and very knowledgeable with the unit sizes. Great customer service skills

I give this storage a Five Star! Excellent prices and very clean. But I must say the BEST PART of all is the Lady who works at the front office name SHONDA! She made my husband and I feel very confident and secure in transitioning to a bigger storage with no problems. She is kind, polite, and knowledgeable in her work. SHONDA, THANK YOU SO MUCH FOR ALL THE HARD WORK YOU DO TO MAKE YOUR CUSTOMERS HAPPY AND REMAIN A LONG TIME RENTER.

Brenda was a great help! Very helpful!

5 stars for Brenda. With out her I would of rated one star. I had a major issue with my online rental and she handled it in a great way. Quickly and properly. ******************************* Update 4 months later..... From 5 starts to 1. Because I can't give 0. I received a call from a debt collector stating that I had a bill from public storage about a month ago. I was in shock and contacted public storage. They have been giving me the run around for a month now. I was supposed to hear back from the district manager- which I still haven't. No one is helping me with this issue & thats upsetting. I wish someone would help me. If this ends up on my credit report I will have to take further actions against this company. I do not recommend this company anymore. 🙃

Estou feliz comprei tudo o que queria

Was There with A Friends Seems Very secure

Shonda is very professional. She is a amazing customer service representative and very knowledgeable About her job , made us very aware of everything we should know. She also is very pleasant and a delight to talk to.

Shonda new property manager she was great and awesome

Shonda was excellent broke everything very clearly will recommend to everyone

Shonda was very helpful & pleasant and new what she was talking about

Brenda is very friendly and helpful

Hello 👋 Guy's... I just wanted to thank "Brenda Dejesus" for giving me a wonderful experience on my first renting a space through "Public Storage". Brenda is an exceptional worker, she took her time on asking questions and finding the proper storage for me. I just wanted to say thanks again for your services. Have a bless one!

Chelsie was very helpful when we came in to find a unit today. She helped us find the right size and even helped us find the unit after we rented. The property was clean and customer service was great.

Great customer service by Brenda polite the Spanish was helpful

This storage place has issues with mouses.

Good spot, Monica was super nice.thanks

Brenda... have great customer service she’s very helpful I well recommend Public Storage at Tacony to anyone

Came in and Brenda was very helpful she was able to help locate a locations that was running a special and set me up with a appt. I will like to thank her for her help

The price went up $30 from 160 to 190 that's a big jump other than that totally satisfied

Brenda was very helpful and processed my paperwork quickly.

Brenda was very helpful and made the experience easy and painless

Great experience at this location, on Tacony street. The young lady, Brenda was very nice and very knowledgeable. I highly recommend this location.

Brenda helped me a lot during my visit, and after a long and exhausting day. I'd recommend Tacony definitely.

It was nice and simple in and out with no questions unanswered Brenda was a very bog help in making sure I understood it all

Awesome staff and fantastic service!!

I would like to thank Brenda for being a very nice sales person and great person that's my word.

Awesome customer service

Great staff! Friendly and knowledgeable.

Michelle was a pleasure to work with.She was patient and respectful with all my questions I had about pricing. She also reached out to another public storage in the area that had a better promotion for me. Thank for all your help.

Katelyn is my favorite

The manger helped me with everything I need and was very patient as she explained the process to me .

Kaelyn was great !

Its storage

Kay in the office was great my Friends door was pushed in and she wasted no time coming out to help.

Its okay here

Great customer service. Look for Stephanie. Very recommended when going down there. She really gets the job done.

Stephanie is such a great person. I had questions and she had answers. Very good employee. Great service 👍🏽

Came into Public storage for pricing and Stephanie was very well mannered and very nice will be coming back

What's your unit sizes an prices

I came in today for price checking and to look into getting a storage with your company today at tacony and your Employed in customer service Stephanie was very nice and giving good details of how much your public storage is I will be coming in to rent storage from you guys just because she was very responsive respectful and was super good with giving details and how much is the storage monthly thank you guys so much and thanks for giving me opportunity to. Post how it went today for me .

Stephanie was very helpful and smooth with explaining everything in detail. I would definitely recommend going to her for your storage needs. It was a pleasure.

Very easy and quick to deal with. Stephanie was very friendly and helpful.

Stephanie was a big help and made my experience a smooth one !!!!!!

Great. Nice place to keep your storage, very secure

Does not honor online pricing. Clueless about what is going on. Total scam. Made my moving day, already a difficult and stressful day 10 times harder.

Great place to store your stuff when moving.

Storage units is okay here it's the people sometimes they'll have an attitude and even customers be sitting around in the lot just chilling or riding dirt bikes

Very good customer service 👍

The worker Oddysie done an exceptional job. She was very informative in regards to the policy and rules.

Moved our stuff out there still trying to charge us. like you got stuff in there we have both locks and they still talking about there's a locked on the door and they're going to sell stuff. when it's empty trying to charge us extra money. I don't how they're trying to charge us tryna scam people. And the lady from what front was there when we said we was moving by the first and she admitted to it. And they can tell when people come in and out the gate with the code and they have 24 hour surveillance.

They should really have better prices

Nicole was great. I will love to work with again in the near future.

Prices are ok

Dara was really awesome she helped me tremendously!!

Great customer service..

Dara is an Amazing Help!!! Help me find the best storage size with auto pay Thanx alot Dara!!

Great price on unit, Nicole was very pleasant and explained everything to us. Would recommend to anyone needing a storage place

Dara is the best ! My husband and I just walked in and she she did her thang! Thanks again!!

Dara was excellent, very nice and helpful, would recommend to anyone. Great service!

Dara has good customer service!!!

Nicole was amazing helped me with storage would definitely recommend coming to this location!!!

Staff if nice and attentive very knowledgeable and facilities are clean free parking no public restroom

Nicole was awesome helped a lot! Save me tones of money suggestion me to switch units

The lady who name started wit a D (i forgot her name I know it started wit a D) who answer the phone was awesome she answer all my questions..and made it easy for me to business wit Public Storage.

Dara answer all my question i had and made my choose easy to doing busy wit public stirage

My storage experience was great! Dara has great customer service skills and when I need to rent again I will definitely come back to see her. Gate hours are perfect for me!

Very helpful staff. Thank you Nicole & Dara!

Nicole was great! Very helpful and friendly

Can you get a unit to park a car in?

Best storage place. Very helpful

Now I’m usually uneasy about renting spaces but this experience had me at total ease thanks to Dara. I had a bunch of questions and she had all the right answers for me and even helped me with superb security features. I’d recommend the Tacony location to everyone who’s looking to rent space. The units showed to me were clean and well maintained as well as the grounds. Awesome job Dara and thank you again.

My experience was rather delightful thanks to Dara. She explained everything to me in great detail. She was very polite and receptive to my questions even though I was on a very tight time frame. If you need to rent a space ask for Dara. Good all around experience!

Great customer service Nicole helped me out a lot

Dara is great!! In my time of need she really helped me out. She knows her stuff so when u rent at Tacony come see her😊

Nicole, thank you so much!!! You gave awesome customer service and truly helped me in a bind. #continuedblessings #servicewithsmile

Dara was an excellebt Mngr. She explained everything in full, to where I have no questions to ask. Thank you for a GREAT employee. Troy Shackleton

Nicole was nice, fast, and very personable! Definitely will be coming back and looking forward to future transactions here!

Nice

Dara was really helpful got me in and out I definitely recommend come see her when you’re ready to rent!!

Dara was sooo helpful and explained everything to me in detail! She was very professional and patient with me. She’s awesome! Thanks!

Change your rent without u knowing

Very friendly, good prices

Nicole

Nicole was amazing. Helped me with all my questions! Would definitely recommend nicole and this public storage to all my friends and family!! Great job public storage

Dara was great ! very impressed with her customer service!!!

Nicole was absolutely a blessing trying to get me a unit that fir my needs the best and for less money

They helped me big time in time of need. Great people customers service

Can i pay with money order? If yes, what's the title? Thanks

Great staff

I’m a first time renter for a storage unit and this was a great experience. I was called the same day for my reservation the pricing is great and I got all of my moving supplies pretty cheap!

Dara was great! Great customer service!!

Dara is great!! Although i didnt reserve with her she was excellent at helping me find the perfect location to store my car at the airport location. Great customer service!!

Great personality Fast &easy service Great prices Ask for Crystal or Dara

Great service.courteous and quick and Friendly.

Nicole it's a very nice person ...and very helpful...got what I need it thank for the good business

Nicole was great very helpful and she also stayed late to help me get a unit she is awesome

Dara is amazing! Moved me right in with no problem I will definitely Reco friends and family here. She is the best!!!

Nice and friendly staff and easy to work with and made it easy to get my storage unit. Dara was A+

Easy access. Great for unloading enormous trucks on side streets. Customer service was always quick, professional, and informative. Strict clean environment. Ask for Dara. She's great.

Very satisfied with Dara her customer service was awesome...

It was nice and clean. The customer service was good and helpful. Dara answered all the questions we had clearly... She was very helpful. The unit My girlfriend picked was up to good standards. No mold or weird smells. As I have found in other places. I have recommended a few people here. And to the one at the airport.

Nicole and Dara are fabulous! :) Easy application

Nicole is the best she helped me find the perfect unit at the perfect time! Very friendly and is convenient for their hours !

Good customer service

Dara was so very helpful, professional and nice! She made the experience very smooth and made sure I had everything I needed! Thank you Dara!

Great people

Dara helped me out with everything I needed. She is very friendly and thorough. A pleasure to do business with.

Ok had problems getting more then once

Love the place very clean

2 months having storage unit here I came today and my whole unit was covered in mouse droppings. Moving my stuff out of this location ASAP

Dara was extremely helpful and pleasant... Facility organized and units clean. Would definitely recommend to others!!!

Hi was in the store today, meet sales associate, Kyree, who was very knowledgeable and courteous.

Trashy

Does the whole place close at 5 today or i can still get to my storage unit

I came into today to get a storage unit last minute and Dara was more than helpful. Very polite, professional and helped me to get the unite that worked for my needs!! Great place and highly recommended.

Reasonable price for a small storage area

Process was fast and i didnt mind looking at beautiful nicole 😍😍

Nicole was very friendly and beautiful. The process was quick, easy and simple.

Nicole was very very helpful and professional.

Nicole is seriously a life savor. I needed storage last minute and she was there to help me out. She is the real deal and deserves a raise. I will definitely recommend everyone to her and this location. Great job public storage!!!!! 5 star!!

Nicole was great. Helped alot. Recommend this place to everyone. Fast and great service

Thanks for everything Nicole excellent

Nicole was extremely pleasant, knowledgable and efficient.

Great customer service

The worker Nicole was so friendly and took time to explain every question that i had and place was clean

The relief manager Dara is fantastic. She is knowlegable about products, prices and leases. They are fast and thorough here! I would definitely recommend them!

Ms. Nicole was very beautiful helpful kind to me and my grandson. A great business woman..I recommend everyone to these public storage.. MadmanMercado Boxing Team At Jack Costello Boxing Club..

Great customer service and very polite.

Great service! Their units were clean and dry, and their facility is very secure. There were no hidden fees or conditions; the price they quoted is what they stand by.

Nicole was amazing. If you ever need storage definitely come to this location she would definitely hook you up

Nicole was very helpful and understanding! I would definitely come back again if I need to storage anything!!👍🏾💯

Nicole was friendly and knowledgeable...the facility is well kept and easy access..

Best storage and best rates also customer service was great , Nicole was the best .

Nicole was amazing. helped me with all my Questions. will definitely recommend everyone to her!!! 5 stars

Great service. Very pleasant!!!!

Round of Applause to Nicole service was great

Nicole was great need better staff like her. She deserves a raise and she answered all my question. Great job

Nicole rented me a unit.She was very informative on the process and explained everthing with patience and in detail.I recommend renting from this facility and ask for nicole when you come in.She'll walk you through everthing.

Owner is a life saver!! Always felt my things were secure and well watched after!!!

Good service very helpful

Christina does a good job and very helpful

Quick very knowledgeable

Friendly, fast service!

Chris was fantastic, deserves a big pay raise.

Chris was very friendly and helpful. He made my experience easy and ill definetly recommend to friends.

I'm in a bind right now & needed a storage unit ASAP. I called around & ended up here. Public Storage Tacony is the best worry free & Chris did everything and anything to get e started!! Super friendly & outgoing he put me at ease!!

Chris was great and he deserves a raise

Great service chris was amazing

Good services all day every day

The service is great

Chris is a great guy. Just let him know your needs or concerns and he'll work them out for you

Service was very good Chris was very helpful

Made moving easy and non stressfull

Simple and easy

Great experience so far.. I was greeted by Kayla and she was a very pleasant young lady.. And I thank her for all her help..

I made a reservation online. I was greeted by a gentleman name Chris. He was pleasant and cordial. He showed me the assigned unit that I requested. He made the process of going through the paperwork a breeze. 😊

Awesome Service work crew very helpful and friendly

Great service. Direct, to the point, and friendly.

Great and affordable and the manager is awesome!

Excellent service highly recommend: Chris was helpful

Service was excellent. Friendly would recommend

Great attitude should get a raise

I made a reservation to check out a storage unit and when I arrived I was greeted by a young lady named kaylen who was very helpful and answered all of my tedious questions I had she was very patient with me and showed me my unit and was very specific with her paper work she was awesome id recommend public storage to anyone thanks kaylen!

Good and love it

There's no security and the service is terrible if they break into your unit there's no guarantee on your insurance claim. Perfect solutions will find any way to deny your claim. Worst experience ever.

Good expierence , place is clean & easy access

Cindy was great, she took the time to answer all of my questions, and presented herself as well as the company very professionally I am definitely going to recommended this place to all my family and friends.

Chris was very helpful and professional . The facility was very clean.

Cindy was great and helped us get the best deal and the right size unit! She was very patient with us! And super polite.

Cindy was great

The service was very professional. Cindy was great!

Cindy madebthis simple and easy....highly recommended!

Chris was very helpful n polite ...helped us with all our storage needs

Chris was very friendly and welcoming. He took the time to walk us around and explained everything to us. He answered all our questions and helped us to make sure we were getting the right unit for our needs. A++++ experience.

Cindy was so pleasant, she made me feel important and wanted to do anything she could to help me with my unit. She took my payment, and walked me to my unit to make sure everything with my account was OK. Great customer service, and such a nice girl.

Cindy was very helpful throughout our storage process.

I came here today to rent a small 5 x10 foot unit just before the office closed. Cindy was very helpful and got me the unit rented right away. Great customer service.

Chris is very accomadating!!!

Chris was very helpful and knowledgeable of his profession

Love this place! Chris is the best! Always friendly! Great gate hours! Would recommend!

It was a pleasurable experience. Chris was quick, professional and answered all my questions. I'll definitely store here again.

Experience was pleasant and painless courteous gentleman

Great customer service. Delanie and Chris both gave excellent service at a frustrating time. Thanks guys I recommend coming to this facility.

Chris has the best customer service😁 he is awesome and super helpful!

Chirs great customer service, I would recommend my friends.

Chris provides good customer service and very friendly

Great service and thank you, Chris for all your help.

Rented a storage place, was given excellent customer service from service rep Chris

Chris was very friendly, and helpful. Excellent service

Had a wonderful experience the guy Chris was so nice and helpful and the place is clean and great thank u

chris is very freinly n helpful n informative

Great experience, easy going, friendly staff

Service was excellent. Chris was very helpful and explained everything in detail.

good customer service he was very informative also needs a raise.....he was verg polite....

What a great experience. I was unsure of what to expect with my storage rental, this being my first time. I spoke with a gentleman named Chris and he was extremely helpful. I recommend Public Storage thanks to the excellent customer service I received. Thanks Chris.

I appreciate the outstanding attitude Anastasia gave me! I will definitely tell a friend, about this location l, of Public Storage! Thank You for Your Time, WiLL OF GOD!

I was very please with the customer service my father and I received from the manager Anastasia. She was very friendly and made the move in process very easy for us. We rented our move in truck from you Uhaul and was not happy with the way they treated us so seeing how generous Anastasia was made feel very comfortable with our decision to rent here. Will recommend

Anastasia was very helpful and knowledgeable. It took less than 15 minutes to rent a unit. Very nice experience.

Anastasia help us very well and explained everything very well she was a great help

Great job good work keep it up anastasia

I swear i hated public storage until meeting Anastasia at the Tacony store! She is so helpful and kind. I am promised perfect customer service when Anastasia is working She's great!

Anastasia is excellent. Very professional and always putting the customer first!

Your rep at this site is outstanding

anastasia was very helpful through the process will recommend to others

Great customer service by Anastasia! Highly recommended ! A+++

Ms.jennifer show good customer and was patient with me to show me how much space I needed for my personal belongings..

Went to the store Monday morning to inquire about a unit, spoke with Jennifer Woolford she was very helpful and knowledgeable, I will moving to public storage thanks to her..

Property manager very helpful and courteous. Recommend it to anyone......

Anastasia was very nice and polite and very informative. My experience was a pleasure. Will recommend her and this cite to everyone.

Saved the day. Safeguard Self storage was trying to screw is over & their service is terrible. They don't care about humans beings, only about how can they get & continue to collect money. Public Storage made it easier. Their customer service is much better & from now on I will continue to recommend them.

Anastasia was great I went in to pay my moms storage bill & she was so helpful. Great customer service you rarely meet great ppl like her.

Exemplary customer service. Easy move in process.

I enjoyed my visit very freindly and courtesy anastasia very pleasent girl.

My husband and I have been renting at this facility for some time now and are very pleased with the service. Anastasia is very friendly and polite will definitely recommend to a friend.

Anastasia was great and showed us everything we needed to know about public storage.

My experience was extremely professional & friendly.

Anastasia was very helpful and informative! Definitely will recommend to other!

Anastasia was helpful in everything I needed to know. I would highly recommend this establishment to anyone. Prices are fair and the property is clean.

I'm very pleased with my renting experience here at public storage for the last 2 years.. Anastasia is very pleasant and helpful.

Awesome experience! . Good prices, good facility, easy access. Anastasia is very friendly and courteous. She provides the best costumer service in a great timely and professional manner. Thanks for not adding any unnecessary stress to already-very-stressful-as-is moving activities!

I made an online rental for a unit and anastasia called me asap I was surprised and when I went to the office she addressed me quickly and she went thru the process real professionally and explain everything before you signed, walked to the unit. Stuff like this will make you come back and recommend to anothers.

Excellent property manager Anastasia never had a problem

Rob was extremely helpfull and very nice. It was easy and quick to get through the paper work and move my stuff in. I would definitly reccomend this location to family and friends.

Martha was great!! Very professional & accommodating. Really made a stressful situation much easier. Had a lot of patience & took extra time to make sure my storage needs were met.

Anastasia was a great person and helped us find a good size storage space

Anastasia is the best employee of Public Storage at the Tacony st. location. She provides the best costumer service in a great timely and professional manner. This location is in a great place and there is 24/7 surveillance system of the premises.

Great place to utilize for self storage. Units are clean, secure, friendly staff and there's always someone avail to assist. A the owner of a well established construction company in the philadelphia area....we highly reccomend Public Storage.....and trust me we shopped around a long time and then finally met with a representive from PS and we have been happy every since. When your in the business of using self storage trust me, these are the folks to do business with....the staff has always been very attentive with us.

The rep Anastasia was really helpful and answered all my questions. She showed me two storage units that I would be interested in. And was happy with the overall customer service

My name is David Trujillo I went there to ask questions about renting a 10 x 30 the person at the counter she was so helpful in answering all my questions that I decided to rent their. as soon as I open the door she met me with a nice greeting and with a smile.

Been here for three years. Like the location. Customer service is great.

Ms. Sharnay was really helpful. She has a smile on her face and has an answer to every question and if does not have a answer she looks for a way to find the best accomadation. Great employee.. god bless sharnay

Had a really great experience here. Good prices, good facility, easy access. When I ran into a slight problem at move-out, the staff reacted quickly to solve my problem with minimal hassle. Special thanks to Meghan who really went above and beyond to help me out of a jam. Thanks!!