Nice and clean storage facility.
When my husband and I went to look at storage lockers this is the first place we went due to how close it was for us. Tailor greeted us when we walked in and answered all of our questions thoroughly. He also took his time to show us a locker that he had available which was the size we needed. He made our experience here excellent and we would highly recommend coming here.
The manger was very friendly an very helpful in the process when I rented the storage unit n after I know longer needed the storage unit I would recommend this place to anyone I know if they r in the area
This is the worst spot to rent space.
Tailor was really helpful in completing my rental
Storage unit served me well. Location was perfect at the time although I had moved. Office staff was always helpful. Tailor was definitely knowledgeable and professional also. Assisting me on my closure of my unit. Definitely recommend this location to anyone looking. Thank you, Public Storage and Tailor, for your services and help.
Tailor has been very helpful to me as a long time customer. Warm smile and Excellent and respectful customer service...I use a cane...and he assisted me getting out the door and down the steps...
Maria was amazing helpful and super nice
The property is always clean. Tailor is a great property Manager
Just got done with setting up my very first storage unit and I had a great experience ! Thank you Maria for all your help and being very accurate with the phone call you were awesome!
Tailor, is a great employee of public storage, who was very helpful and very friendly during my interaction with him on my first day at the public storage property on Tacony Street.
Came in to the office to make a reservation. Maria was very kind and also speaks Spanish which was very convenient. Over all it was an excellent experience. I would recommend this location 10/10!
Tailor was very helpful with my storage needs.
Taylor was an amazing representative!
Thanks,
Symone
Had a very good experience opening my account with Tailor, he helped me with everything needed
Had the distinct pleasure of dealing with Property Manager, Gina at this Public Storage Facility. She was extremely professional, polite and very respectful. I highly recommend that you stop by and see her for your storage needs!!
Tailor was very polite, helpful and gave me a very good service will recommend to others.
I was there this morning and I had professional help. He was very nice to me. I would recommend him to all my friends that need storage space
Great experience.My needs and concerns were treated like a priority.Everything was completed in a timely manner.I highly recommend this facility.
Tailor was very helpful in explaining the rental and reservation process, and make me more comfortable.
Love this place ! Clean honest and taylor is always willing to help.
Stop searching— pick Public Storage Tacony, ask for TAILOR.
TAILOR was on duty during my visit. He first gathered information to match me with the best options, allowed me to tour the spaces before purchasing, and then laid out expectations and key information of the rental agreement. To cap the experience, he wrote a handwritten summary of all my space options w/ their rates.
First class service, pick Public Storage Tacony ask for TAILOR.
Rental rates jumped from 145 to 200 a month without notice! And i pay my bill in time. Because ive w there a year they said that’s why it was raised, however, the rates online are 145 for a 10x10. And my unit leaks!
I rented my unit online it was easy. I stop in the office to get directions to my unit and the gentleman was very helpful and pleasant
An absolutely great place to store belongings & work!!!
Come check us out!!! We're Waiting!!!!
Tailor and clerk very straight forward and helpful
Nice guy Tailor showed me the units and Explained everything perfectly.
Best staff to work with and always on point. Know how to work with customers and always trying to keep us happy.
Tailor gave me excellent help with my payment issues. Great job.
Tailor was very helpful and polite I love this location
I stop in to make a payment a unit and to purchase some boxes. The property manager tailor was very helpful making sure I was getting the exact sizes I needed . He is always nice every time I stop in that’s a good worker.
Tailor was very helpful!
All good!
My unit was broken into along with a couple specific other units. Seems there is NO security over night, just cameras that can not be accessed locally (so i was told). Feels set up. Hopefully the Orange Door insurance is a better experience. Locks were not cut, the whole latch was destroyed.
Shonda is an great asset to this company, she has always showed compassion and concern concerning me and my unit! Love the passion for people that she exhibits! She’s also very creative informative when it comes to any of my concerns! She’s a keeper!
Shonda best service ever extremely nice and professional
Shonda has the best customer service
I had a storage there years ago and it never had any problems.easy to access good hours and courteous treatment. I'm going to definitely need their services in the future again.T.U'll🙏
Shonda the manager, is the greatest at 6301 tacony uh-huh and very helpful
Shonda, my family and I appreciate your outstanding customer service. Thank you for all your help. We are satisfied with choosing public storage on Tacony !
I love the management at this office
New customers one free month.
Old customers 30% increase.
"The longer you stay the more you pay"
I stop in yesterday to price units and the Manager Tailor was very nice and knowledgeable. I wil definitely be back to rent a unit
Shonda was very helpful and friendly. I couldn’t ask for a better experience.
I love this place ! And Shonda is the best!! Always helpful and always nice and always helps me when I have a question.
Shonda
Was an excellent sales Rep explained every detailed regarding our unit. Would recommend her for future sales and reference
Shonda I appreciate your outstanding customer service thank you for going above and beyond for me I am so satisfied with choosing public storage on Tacony !
Shonda was amazing and so friendly. Thank you for all your help.
Shonda is very friendly and professional
Shonda is always very pleasant when I come in
They could do much much better they don't Never have nobody in the office and when you call you can't never get nobody on the phone They service is trash, the only time they come around is when it's the first or last of the month
Shonda was a big help for me finding a unit at a different facility in my price range
Shonda thank you so much for getting me a good deal on my transfer
Shonda the property manager at the Tacony street Public Storage has gone above and beyond for us as customers. She understood our problem and worked til they were addressed and fixed. This is the example of what a property manager should be. I’m glad to be renting in an area cared that attentively by its employees.
Shonda is very professional and very knowledgeable every time I come in she helps me in every way possible thank you so much
Shonda helped me when I came in for help with my rent
Shonda has been nothing but a Godsend to me. Everytime that I had a problem , she was there to solve it. Always for the better!! When I had problems with anything concerning my account here...she solved it. She is a valued employee and should b treated as such. Thanks Shonda for everything!
I gave this place 5 stars simply because of the front desk receptionist Shonda … if it wasn’t for her outstanding customer service .. I would have gave this place no stars… she is awesome! This place is lucky to have her ❤️
Shonda was very pleasant and professional very warming face and polite 😀
Shonda was very polite and helpful definitely 5⭐️⭐️⭐️⭐️⭐️
Shonda is great that's why I cane back
I like when Shonda calls me with the late fee and she's very helpful she's got a great personality and she's good with people
Shonda was extremely pleasant and a joy to work with and my transaction was effortless...thank you
Shonda is great. She is the best property manager with very qualified customer service.
Shonda is the best & has great communication skills
Shonda went over and beyond to help me very polite and professional you need more employees like her
So I was testing my options for moving and storage places trying to see where I can get the best options. I met Shonda, and she's probably the nicest person and most professional I've come across throughout this crazy time. Property was clean, friendly staff, this is promising. These negative reviews are VERY misleading. My honest opinion is this property is a safe place to store your stuff. You are in good hands!
No one here to help me. I’m been waiting for a A property management for two hours no one never show up my door is broken I need to move to another unit. This is not professional. I’m mad about it!!
Shonda is the best worker @ this facility and I'm sorry to be leavng
Prices are kinda high on everything including the supplies they sell which can be purchased much cheaper online
Shonda was the best! So nice and cordial on the phone. Very friendly and helpful. Great customer service!
The public storage hasn't refund my money or it least credit it to our storage sorry but it's upsetting when you gotta chase people to pay your money you guys need to refund it been long long long time already !!!! Rating changed
Shonda was very helpful and on point.
Tayshia was so amazing and patient! Highly recommend her. She walked us to each storage unit to see what size we would like and didn't rush us at all! Thank you truly appreciate you
My experiencing at Public storage was great! Thanks to pearl she was so helpful answered all the questions I ask, she made my moving process so much easier with her generosity from letting me know the payments & unit size. I’m glad I choose you guys! Thanks so much pearl for being super nice & helpful.
Shonda provided me with excellent service and was very helpful with the storage process. Great customer service!
Shonda was great her customer service was on point.
Shonda is the best....got us a unit fast and updated on everything decently....
Shonda is a great asset to this company
Audrey and everything was great!!!
Shonda was a great help to me and Miss Shonda deserves 5 stars for the great customer service.
My experience with this business was a good one and it was made possible by Shonda...She was so helpful and on point with the answers to every question I had. Good costumer service has a name now, Shonda!
Where do I start. I have rented a storage unit from this public storage for over a year. Just recently a ton of break-ins / burglaries over the past few months. Due to the fact no cameras (just recently installed) no after hours security, no gate security. Poorly ran by public storage ( women that work the front desk are great). My unit was burglarized and over $15k in tools and equipment stolen and it’s been a nightmare ever since. I have called public storage insurance, as well public storage corporate numerous times about my claim and the burglaries and no response from ANYONE. I still till this day have not been reimbursed for the stolen items. All I get is calls that my storage unit monthly fee is do. Horrible horrible company. Do yourself a favor a rent a unit or storage place elsewhere.
FYI if you plan on storing anything worth over $5k in the units DONT. They make you get insurance but the max payout is $5k if your unit gets burglarized. Complete scam. Horrible company that doesn’t care about us as customers or renters. I have hired a attorney.
I was in and out fast. Very courteous and polite.
A Bit on the Pricey Side Of Things and I Wasn't Happy Whe. I saw that Someone had their Unit Broken into.😡😡😡😡😡😡☹️☹️☹️🤔🤔🤔🤔🤔🤔
Five star service from Pearl. She was very professional and courtesy. She help me setup my storage with ease. Thanks to her I will definitely be recommending this storage to friends & family.
Received outstanding customer service from Pearl. She definitely gave me all information I needed and made the process easy. Come here for all your storage needs.
Great customer service!!! Miss Shonda really made me feel welcomed and made the whole rent process easy and painless
From start to finish, Shonda was amazingly helpful at getting me set up with the right unit. She is also accommodating, funny, pleasant and professional. I would recommend this location to anyone in need of extra storage space. Thank you Shonda for going the extra mile for us!
The place is convenient due to the area I reside so I have rented a unit. I noticed its been 2 years now amd they can't seem to repair the light above my unit. I have spoken to staff on numerous Occasions. The rent was lowered for me for about a year when I wrote my first rating here. And wrong about the light and the size and a few other things. I wrote that the unit was shorter then what was labeled wich is 5x10 but its really 4-1/2 × 9-1/4 so they called me n said they'll lower my rent but after a year the brought it back up and pass my rate but 40 bucks. So I pay now 170$ for a 4 1/2 × 9 1/4 . Ill be leaving asap to an indoor unite for 140 a mount with temperature control right up the block
Shonda is the best worker in the whole wide world
Shonda she is so nice she is very helpful and answer all my questions
Shonda is very friendly and helpful. Definitely recommend this public storage.
Best service ***** by Shonda
great service! the young lady named ms. shonda helped me understand and find the best deal i could get for the perfect sized unit that i needed. i recommend you see ms. shonda for all your public storage needs ! great customer service !!