Public Storage Self-Storage Units at 3751 Bristol Pike, Bensalem, PA

Today I had a great experience with Lydia and Maria..I was running late as usual..they got my unit and paperwork done and was out in 30 mins..they were very courtesy and professional. Thanks girls!!!

Lydia was very helpful, and patient with my and she was every understanding with me and my English would recommend coming here

We had a very good experience with Public Storage. Unit was clean and fit our needs. Staff were very friendly, efficient and accomadating; handled all concerns and explanations regarding rental unit, usage, payments, completion and refund. We recommend them highly!

Maria was very helpful. I came in asking a few questions. She was very polite. Excellent service.

I went into public storage to look for a storage unit which I have met one of the managers of the property by the name of Samora she was great at communicating and showing me the units they had available but unfortunately I was unable to rent a unit due to the facility not being climate control but her help was greatly appreciated! She offered to send me to academy and grant to see the units they have available because their facility is climate control! Thanks again to Samora!

Isis showed me a unit that I might be interested in, she as very helpful and polite. Th process was very fast and easy. I would come back and recommend her.

I would like to express my gratitude for the excellent customer service provided by one of your employees names isis. Her professionalism, attention to detail, and willingness to go above and beyond to assist me were truly commendable. I am extremely satisfied with the level of service I received and would highly recommend this employee to others. Thank you for providing such outstanding customer service.

BEWARE - Short version: Terrible service, desk staff can’t actually help with issues or questions. Rip off for extra paid days. Long version: Office would not accept mandatory upcharged lock purchase return (though attempted returned before 30 days since move in date when could access said lock for first time). Was informed new client contract payments are based off first day you pay, NOT move in date that’s set. So the customer is ripped off and stolen from by PS for the days they pay for before they can actually enter their own unit, which is what the desk staff told me today upon inquiry as to why they would not accept lock return (PS provided upcharged locks are located inside unit at move in). Unimpressed by this corporate business practice and unhelpful local staff on top of it who cannot assist with the issue, speaking with corporate and filing BBB/CFPB.

Lydia was amazing! Gave me all the info I needed and set me up with a great storage space!

Thank you for great service

Lydia Petty was wondering and very helpful with helping us get into a unit. Great costumer service!!

Isis was great! I had an awesome experience with her help! She was super nice! Highly recommend :)

Isis was amazing! She was super helpful and friendly. :)

It's not very handicapped friendly. I oreregistered and, I spoke with 2 people prior to showing up and was notified that I needed a lock, which I had to buy when I got there. They charged me 23$. They should have told me in advance because it was more than double what they cost.

I don't remember the review I did awhile back,but things had since declined. The first day should have been a sign...move in day was on a weekend and when I went to access my unit they had placed some sort of funky lock on it. Of course no one was in the office and calling did no good...so basically they cost me moving help because my helpers weren't able to to their job. Then pretty much any time I've been there during 'business hours',no one was in the office. Then I get a notice of a huge rate hike so I decide to take my business elsewhere,so after I moved out I get a call that I had left an item outside and that they would charge me another month even though I had left the unit clean. Funny how they come to life when it comes to fees yet they were absent every other time I needed them. I'm not sure if this was a targeted thing but I would caution others to be aware. Btw it looks like the employees got all their friends to give good reviews because there's no way the reviews could be that good here.

This place is dirty, there was a deer carcass laying on the side of a unit for dam near a year. The gates go down with no property management on site and they charge one price and then jack the price up without notice. Going to take my stuff out of here.

Stopped by to pay my bill & Ron was very helpful in getting everything taken care of

Flooring is warped and you can tell the age of the building. Good price though

Rosalie is an amazing manager. Very easy to deal with.

Had a very bad experience with public storage. They raised the rent 3 times in one year on me there was potholes all over there property while you drive to your unit and I had a hole in my door for almost a year before they put tape over it to cover it. The one office lady is nice that the only star I give them.

This place has raised my rate three times since I’ve been here. Which has been less then a year. I was 7 days late on my payment and they denied me access to my storage unit. And charged me a $50 late fee. When I paid they then kept saying I hadn’t paid the previous month. I did, they apologized for the harassing texts I kept receiving about non payment but I kept receiving said texts. There is never any carts available without letting them physically hold on to your license. The elevator feels like it’s gonna crash every time you get on it. There are no cameras which makes it creepy being on the second floor alone. For such a penny pinching company you would think there wouldn’t be a large pot hole in the driveway and there wouldn’t be ice everywhere when it gets cold. Read the other reviews. Take your business where they take care of you. This isn’t it. I’ll definitely be leaving this month before the mice get into my unit as I see on here they’ve gotten into many others.

Place smells musky, they do not provide carts anymore and within the last 3 years the price for a 10x10 unit went up from like $99/month to $220/month.

It's a great place for mice. It's dirty, overpriced, and they never have any carts to transport your items towards the end of the month. After 6 months, they raise your rent. But as soon as you cancel out your account, they give you a discount and beg you not to go, just like match dot com. I needed to trash some of the stuff I didn't want in my car because of the mice droppings, they do NOT allow you access to their dumpster. Be prepared to use gloves, masks, and antiviral/ antibacterial spray to disinfect your belongings. Make sure it's all sealed too. Most of my items were in plastic storage bins. I decided to take an hour during a work day midweek to go clear out the place because it got crowded on the weekends. No other cars in the place, and guess what? There are no carts either. I had to push very heavy items from the second floor, down a long hallway, to the elevator myself. The carts are not always available, so be prepared to lug the stuff or bring a handcart.

Place is run down. Needs an face-lift

Ron was awesome as i discussed transferring to a smaller space.

Just rented a space. Ron was really amazing and helped with some issues I was having. Highly recommend.

Ron was great. Very informative and catered to my needs. Thanks!

Excellent service from Ron as I made payment and rent at another state and Ron was awesome.

BEWARE!!! WE LOST 3/4 OF OUR STUFF BECAUSE THEY "FORGOT TO CLEAN THE GUTTERS IN OUR BUILDING " THATS A QUOTE RIGHT FROM MEGAN'S MOUTH. SHE SIGNED US UP. OUR THINGS WERE DAMAGED BY WATER & BECAUSE THEY DIDN'T INFO US ABOUT THE FLOOD, MOST STUFF HAD MOLD BY THE TIME WE FOUND OUT. STAY AWAY FROM PUBLIC STORAGES, ESPECIALLY THE ONE ON RT 13 IN BENSALEM. I WOULD HAVE GIVEN A -10 BUT I HAD TO GIVE A STAR SO I COULD LEAVE A REVIEW. CONSIDER THAT 1 STAR A MIDDLE FINGER PUBLIC STORAGE AND TO MEGHAN IN THE FRONT OFFICE. THIS WAS IN 2015

I have been a customer for 4 years. So I was surprised at the rate hike I received. I stopped in to discuss this and was helped by Ron. He was kind and sympathetic. He took the time to assist me and was able to get a reduction in the monthly rate. This is a nice place to store your belongings and employees like Ron make it a pleasure to do business there.

Just want to give a BIG THANKS Bto Ron at this location. Excellent customer service.👍👍

DONT PUT YOUR STORAGE HERE !! I had a 5x5 unit for a little over a year. they continuously charged me more throughout the year so I decided to take my stuff out. a couple days ago I lost 90% of my storage because of their rat infestation. there were droppings everywhere, inside all my boxes and bags. I go to vacate and they tried charging me $20 more than my rent because I didn’t vacate two days ago when my rent was due, although I would’ve vacated on that day if their office was open.

Ron was very helpful, he gave me all the information I asked for and helped me pick out the perfect size unit for me.

Thank you Ron and Ps for the great help on my storage needs.

Ron was very helpful in my decision process, friendly, warm, smelled terrific

Not the ideal place for my storage needs. Trash is kind of in every corner. No dollies. Elevator is sketchy.

Very great place to store and the property manager rosa is very helpful !

Melanie is a great help every time I pay my bill. She has been courteous & kind every time. She is helpful.

Excellent customer service from Michelle and Chelsie. They went over and above to help me with my storage and packing needs. I had to switch units to a bigger size and they could not have been more helpful during a stressful time of moving. I would definitely recommend this location or any that they work at. They are exceptional staff and should be recognized for superior customer service.

Chelsie was extremely helpful and awesome! Would recommend!

Chelsea showed me 2 places and was very helpful. She was very nice with my schedule

I went to rent a storage unit on Bristol Road and Michelle was very helpful and has excellent customer service skills.

As of today 8/6/2021 property manager Michelle has gone above and beyond to meet my needs in terms of customer service, she has formulated a sign out sheet for myself and other individuals, to better obtain there pulling carts for daily use. As I am satisfied with public storage and it's operation, it concerns me that there isn't any other male figures on grounds to support female staff with both tasks and more importantly safety!

Came in today to look at two units. Chelsie was so helpful in showing me both. I ended up getting a perfect size unit and a perfect customer service experience. I will definitely recommend public storage to my friends and family.

I came in to make a payment and Chelsie was so pleasant and professional while helping me. Helped make my day go a little smoother.

I stopped in to ask about the auction dates here and Chelsie was so polite and helpful. Great customer service! She went online and helped me look up how to leave the review.

Chelsie was a very pleasant person answered all my questions and straightforward. I would recommend this place to anybody. She absolutely helped me in my time of need and get me to right size unit

Rose was very helpful !!

ty was a great help he answered all my questions in a professional manner would definitely recommend

Love this location! The customer service I receive from Ty is always great. I would highly recommend.

Thank you Rosalie for all your help today. Rosalie is always very attentive to her tenants .

Mold , rat infested mess

Julia at front desk was nice.

Tyheed is exceptional. He is an asset and always goes above and beyond !

Elicia was very kind and helpful! Overall I had a really good/easy experience. Would recommend!!

My sister has placed all of her furniture, artwork and clothes in Public Storage in Bensalem for several years. My sister is giving all of her Social Security of $1200 per month with the exception of $45, which Manor Care, a nursing home where she lives lets her keep, to pay for her stay at Manor Care. She was a very successful jewelry designer for many years but people are not spending much money these days on jewelry or much else. .She couldn't afford her apartment. She had to leave her apartment. It got to a point where Public Storage was putting a late fee of $46.00 on top of the $260.76 that she has to pay each month for Public Storage. I am her sister and I was paying what I could afford to cover her costs. The late fees weren't helping. So I contacted Alicia Vaughn at Public Storage. I told her that the monthly bill isn't being paid on the exact day each month that it is supposed to be paid not because we don't want to pay it on time but because it is taking a bit of time to get some money from other relatives to cover the storage costs. Alicia Vaughn has been an angel. She went out of her way to arrange for us to pay the bill in a timely fashion and not get late fees.. One of my cousins 'who lives in Virginia is paying $100. I am paying $100. I live in Butler, PA near Pittsburgh. Her son is paying the $60.76 and he lives in Reading, PA.. Alicia talked to her managers and explained the situation and we haven't had to pay a late fee since we are all trying to get the checks to the attention of Alicia Vaughn by the first of each month.. The postal system isn't working so well so we are all trying to get the money to Alicia on the 1st of each month. Alicia calls me when all of the three checks have been received. She has been so helpful and we all appreciate the time and effort she has used to help my sister. Thank you. Bluma Bluebond

We have a storage unit. Very easy in and out. My only complaint on that visit was the sheet of ice and no salt on the ground.

Elicia was so friendly and helpful. Would def recommend

Erica the manager there really looked out for me as well as her company by helping me to stay and continue to use your services getting me a more accessible out side unit for my business hvac it was a pain to get in and out of indoor storage thank you Elica

Awesome staff super friendly always respectful to me and always help out

Great customer service ! Elicia was great & gave me a lot of helpful information !

Friendly, knowledgeable and great service

Great prices, friendly and Elicia is knowledgeable great information and will be back to rent.

Elicia was very helpful in helping with our storage unit. They had good prices for great space

Elicia is very helpful kind and very generous and always willing to help which makes me wanna keep coming back definitely recommend this place

Rented a unit the other day and Elicia was great. Very knowledgeable friendly and extremely helpful. Glad I made this decision,

I have rented from this public storage and it is amazing ! Elicia can help you with all the information that you need she a professional and down to earth person !

Elicit is Excellent and very informative àbout the units. ..5👍's up ‼️

Julia was very professional and helpful on Monday. Helped me discuss my upcoming move!

Very nice and professional. Elicia did a wonderful job!

Friendly and efficient Elicia took her time and explained everything we needed to know. My stuff will be safe here.

Friendly, clean and Elicia made our move in quick and painless.

Truly a fantastic place for storage!! customer service could not be better!! anything you possibly need!!! Elicia in the Bensalem Bristol pike location is right there with you!! you need it she has already done it for you. She goes Above and beyonD!!! the Best!!! 👍. Storage Warriors!!!!💪❤️

Thank you T.Y for helping me out he is always on the job!

Came in to buy moving supplies for my up coming move and the lady in the office was friendly and helpful.

Best guy today tie he was helping me alot and answering all my questions loved him , his a class act respectful and knows how to handle business. Love him love him

SAFE PLACE TO STORE YOUR SPACE HEADACHES!

Very friendly staff. Ty was on duty at the front desk when I came in to rent my unit and he was very helpful and kind and got me all set up in no time at all.

My grandmother has a storage unit here. Whenever we have questions and speak to Ty, he’s very helpful and nice. Would recommend location.

Awesome staff!

Manager is very nice. Good prices, neat property.

Spoke with Ashley who helped me change my reservation when I was running late and when I did arrive was very helpful with the process.

Came in looking for prices on units and Ashley was very polite and helpful.

Iris is very friendly and made my day today. Location is the key and I like this location.

Selena is very nice and polite. Property is nice.

Rent just keeps going up. They do not keep up with the place it’s not clean at all and they have a rodent problem. The five star reviews are definitely fake

Selena is very nice. She makes sure you have what you need.

Property is clean office staff is friendly.

Very Friendly staff, very professional and well informed staff make for an easy move. Property is always clean and secured. I highly recommend this location to anyone looking for a place that is secure clean and friendly.

So we all know how to pack our stuff and unload it right? What do you do when you don't know how much space you need or need a great monthly price? Go see my man Ty and let him hook you up to make it quick and easy. Reserve what you think you need at no charge and if you need something bigger/smaller he's got you on that too. Locks, mattress bags, packing supplies... he got you on that too.

There ok

Selena is very nice and extremely helpful about the process of renting.

Cecily was amazing! I received the $1 for the 1st month rent promotion. She helped explain the. process ands able to tour the each storage size for me. Great customer service!

Selena was very helpful n polite, highly reccomend

Staff is very friendly and helps with any issues!

THIS PLACE HAS MICE MY STUFF IS RUINED THE ONLY WAS I COULD WRITE A REVIEW UNLESS I PUT A STAR

Selena is awesome. Come and see her if u need a wonderful place to rent storage

Very polite and helpful staff..reasonable rates for storage

Had a very good experience. Ty was extremely helpful. He was professional and very personable! All my questions were answered.

never put your things in this storage. There were mice droppings all over my things, I had to throw so much clothes and personal things away because everything was infested! It was a dead mouse on one of my buckets! It was disgusting! The lady Sabrina or Selene whatever can’t remember is so rude! And racist! NEVER leave your things in there

Selena was very professional and helpful, kind and informative, she made my visit very pleasant.

Rented a storage unit for a month, picked our things up on 7/31/2019, had to literally seat there and go through everything we had in the unit because there was mice feces on most of our things, throw half of our things in the trash that is how bad it was, Selena is very RUDE!!!!! Never again, on top of that you can never use their dumpster because she claims it's always full and she has no way of opening it! BUYER BEWARE!!!!!! THIS FACULTY IS INFESTED WITH MICE!!!!! YET TO HEAR FROM THE INSURANCE COMPANY!!

Environment in the building not clean feels like a horror movie and hinge from the door literally feel off as I walk through it and still wasn't fixed next time I went

Selena is very helpful and a pleasure to do business with.

Selena is a exquisite women. She was very helpful and easy to talk to.

Update.... However after giving a 4-star review on this Google page the woman Megan that works the front desk called me and asked me why did I only get 4 stars and can I change it to five stars. Megan that is very intimidating to call somebody and as

Online registration made it super simple Update.... However after giving a 4-star review on this Google page the woman Megan that works the front desk called me and asked me why did I only get 4 stars and can I change it to five stars. Megan that is very intimidating to call somebody and ask them to change their review about you. Now here's the kicker I rented the unit on May 5th so I had paid for 2 months in advance meaning that July 5th would be my end of lease now they're trying to charge me for another month because I was on the property July 2nd even though I paid up till July 5th.... I will update this post after I resolve this issue.

Meghan was great. But after two months of storage, mold developed on furniture.

Convenient location. Friendly staff. Well maintained. Hard to beat their prices.

Cheap prices and friendly employees

Thank you for service Megan. You made me feel very comfortable in using the facility. Everything was explained in detail

Sweet ladies! Alen and meghan are great

Awesome experience Love the help, covered everything

Great Customer Service, Megan is always so helpful with information and goes above and beyond to provide excellent customer service.

Had a unit here for 5 years. This past Christmas we were getting our decorations out and found our unit infested with mice. We spoke to the manager and she told us there was nothing she could do and it wasn’t her fault that our neighbors in the units near us didn’t follow rules. We only had decorations and boxes in our unit, no food products. We finally decided to move out and found 11 dead mice in our unit. 5 of them were from our traps that I had to set. Now we come to find out their insurance only covers up to $200 in damages for vermin and half of the things in our unit were covered in feces and urine. For a 10x15 unit $200 won’t even scratch the surface. Horrible customer service and disgusting units.

I reserved a unit online for a certain price. Then when I actually get to the office they tell me that I have to pay a different rate on top of a bunch of fees. Nothing but a scam.

Helpful, quick and easy way to get a storage unit.

My experience was a great one. When I first went to set up the account I was afraid I might not make it on time before closing. But when I called Tyra was extremely helpful and eased my fears. Made it just in time she was super helpful and nice. Really great customer service and its good to have people like Tyra that go that extra mile to help you out. Thank you

If i could give 0 stars i would!!!

Very nice. Very nice customer service, Tyheed was very sweet. Had very nice personality.

She made it fast and simple and well explain everything to make sure I understand.

Great help and understanding I never used a storage unit

Service was excellent...and the employee was very knowledgeable and customer friendly

Great facility and super helpful staff. Perfect place to store my treasures!

Had some packing to do for a move yesteday. Came in needing some specific sizes to pack my collectables. The woman meghan was so helpful. Made my day a whole lot easier. Thank you!

Went in to ask about storage space and get more information on cost and unit sizes, Meghan was the one who helped me out and she was amazing! She was so kind and knowledgeable, I left with so much information I felt like I could be an employee there. It was a really pleasant experience when i was expecting an anxiety ridden mess. I will definitely be using this location and company over the competition.

Meghan was very helpful in getting us the unit we wanted !!

is car storage avaible

They only have one working moving cart. They refuse to buy more because people supposedly steal them and it is not easily accessible as with other storage facilities I have used in the past. They keep it locked up & you must asked for attendant on duty to get it for you. While moving my stuff in. I met a renter who was emptying his storage unit out. He had mold on everything he owned. I'm keeping an eye on my stuff even though I am storing stuff there short term. In case mold is a problem in my section of the storage building as well.

The place is deceptively big. I was helping a friend so I can't speak on pricing but it's a larger facility. The reason for to stars, as stated it's a large place , and they had one single dolly for use. It's clean and well maintained but they need to supply more carts for use

Meghan is amazing I came in to buy boxes the other day she was very helpful and made sure I got everything I need.

Meghan has been so amazing to me and my family! This is the second time we are using this specific location because of how sweet she has been to myself and family in the past!

Good place

Ok

Tyheed provided great service and I will tell all of my friends to come to him for their storage needs.

Meghan was awesome took her time showing us around was friendly and helpful thanks

Great experience. Reasonable rates and friendly service. I highly recommend.

Great experience! Meghan was very helpful and kind!

Quick and easy process. Very efficient.

Meghan was awesome with customer service

Excellent work quick and efficient !!!!!

Went to public storage to get a unit for some items that I needed to store. Meghan was very helpful and nice and she explained everything to me and she was able to get me a very good deal for the unit.

Megan is all ways helpful and pleasant

Quick and easy signup. Meghan was awesome!

Great service, Meghan was very helpful and answered all my questions. She even double checked to make sure i got the best deal. Im happy with my experience.

Nicole was very helpful and informative. She showed me the space and answered all of my questions.

Nicole was very nice, knew exactly what she was doing and explained everything clear to me. Very polite and professional

Manager is outstanding!!! She is very helpful!

I rented a storage unit with Nicole today and she was very informative and answered the questions that I had. I recommend public storage.

Meghan was awesome! My fiancé and I just moved up from Florida and we were unsure of storing our items at Public Storage. Meghan made us feel super comfortable and thoroughly explained the process to us. She was patient and had a great sense of humor. It’s always great to have great customer service and Meghan truly showed us that today! We will most definitely recommend this location to others.

Great Service from Meghan. Was in and out quick and easy.

Nicole was professional, knowledgeable and completely informative and left no stone unturned. We a had a completely outstywwlcome.

Very efficient and great customer service! I highly recommend!

$$ room 4×5/ ru open on Sunday?

Great place to work with! Very informative and polite staff.. I’d recommend this place to anyone !

Nicole was a joy to work with!

Nicole was super friendly and helpful

Collin was extremely helpful and explained everything in detail, which was very useful. I overall had a great experience at this storage facility. -Thank you!

Nicole was amazing, friendly, and super helpful!

The people here are very pleasant and provide excellent customer service

Great service!

Nicole was awesome! Great service. Should have a cooler full of beer though.

Nicole was so helpful! She he took the time to review everything about the unit and rules in a pleasant and expert manner. I highly recommend public storage!!

Nicole was very helpful and knowledgeable in finding the right storage unit for my needs.

Great service, very helpful and polite. Big props to Meghan at the Bensalem location!

Easy check in process and good pricing

Nicole was very knowegable of what public storage offered for me. I can't wait to stock up!

Nicole and Meghan provided excellent and friendly service!

Convenient location

Nicole was absolutely fabulous. She answered all of my questions and had a smile on her face the entire time. It was a wonderful experience during a stressful time of year. Thanks Nicole!

Nicole was very helpful today. She provided great customer service , and was very accommodating.

Shonda at the front desk was very helpful,polite and professional

I found the staff helpful and gave me plenty of options.

Great job Nicole!!👍🏻👍🏻

10/10 would recommend. Meghan is splendid.

Megan was very awesome! Answered all of my questions and helped me pick the best sized unit for me.

Nicole was very professional and informative. Great experience.

Poor customer service! Property manager very disrespectful to my employees. Gate not functioning for weeks, dirty and almost never plowed during winter. Unit #134 yes, we moved out today because of you Megan

Should open earlier n give better prices

Nicole was the absolute best.

Great location for my needs. Service was good and the manager Meghan went out of her way to be nice even when some "challenging" customers were barking nasty remarks at her. She kept her cool and was polite and very professional.

Very easy to sign up under short notice, Meghan was super friendly and helpful. Answered all my questions and was great with helping me determine the space I needed. Prices are better than other places I looked at. Only issue is getting our of their main driveway, but that has nothing to do with them, just a busy road.

Shonda is absolutely amazing!!! Thank you so much for helping us! She is definitely an asset to your company😊

Awesome... Most helpful ... Highly recommend!!!!

Meghan and shonda are Awesome and the customer service was ansolutely excellent

My first time using any storage place, Shonda was amazing, best customer service skills I've seen. Units are clean, easy access, and amazing pricing!

Everything went smooth

Meghan processed paperwork and everything was perfect.

We had the best service thanks to shenda

Shonda was excellent. She explained everything clearly and was very through. She answered all my questions and could not have been more helpful. I was very happy with the service and I would recommend Public Storage in Bensalem to anyone. John Bruno

Friendly staff, easy access, really decent prices. Ask for Meghan. She hooked me up! Thanks 😀

Shonda was very courteous and informs you of all information needed to have a good experience with PS.In my opinion Shonda did a great job and she's an asset to you're company, thank you !

My visit to public storage to get prices and sizes for a unit was made so simple. Keith helped me to choose which size unit I will need and helped me to plan my storage adventure in advance. I'm looking forward to working with him in the future!

No no no

Great storage

Fast and convenient

Clean and well lit building. Very secure gate. Big elevators for going floor to floor. convienent carts are available when transferring you stuff to and from your storage unit.

Shonda was out of this world. She did a terrific job. Would recommend to all

This place is in a very convenient location...i was on my to rent a space at uhaul but stopped in here and not only did they have a special but the mananger meghan was extremely nice and knowledgeable...i feel good about keeping my stuff here and its in a location..close to 95 and street rd

They met with me despite having to cancel my appointment. Let me come right there. Really quick and courteous. Good morals.

Meghan and Liz are very helpful, and nice. They both helped me get into a new storage unit quickly, and painlessly.

Came in to find out about what size storage to get for a 2 bdrm house and. Mrs Liz was a gem. She helped me to not only find what I was looking for but saved me money in the process by showing me accessories to use to help keep my belongings safe, you guys are the best!!!

Great customer service! Liz is great😁

I went to get a large unit at the bensalem location. When I went in I was greeted by Liz. She was very personable and kind. She found me a unit the fit my needs and may it a very easy process. She offered me things to keep my items safe ex: couch covers. Thank you for your help Liz!

Very friendly, courteous service from the staff. They were very knowledgable and answered all my questions fully. Glad I made the choice to use this facility.

Young lady that helped me was wonderful!! Helped me tremendously!! Love it better than other places glad I came here!

Liz was very helpful and friendly. Even helped us out when our vehicle died in her parking lot.

Liz was very helpful and courtesy.

Very convenient and the staff is very nice .

Meghan and Shonda were awesome! They were extremely friendly and helpful with my first time experience renting a unit. Great customer service!

Megan was super helpful and really accommodating. We made our move from LA back to PA and she's been nothing short of a great help every time we need her.

Perfect place to store ur items.

Just finished running my first storage facility with Megan. Everything was set up when I got there for my appointment service was excellent Megan walk through everything with me I would recommend this facility

The service and treatment I have received is not worth a half of a star. I wouldn't advise anyone to use Public Storage, especially the Bensalem facility. To start, the fees were almost 50% higher than the phone quotes I was given. The girl that works there, Megan, goes out of her way to be nearly impossible to deal with and very uncooperative, not customer friendly in any way. It's rare I meet anyone that is just such a nasty person but she takes the crown on that.

Everyone is fantastic!! Convenient location. Everyone was so helpful. I would recommend using his facility to my family and friends! Meghan and Jonnel were awesome!!

Awesome experience thank you Meghan for all of your help

Awesome service!

Spoke with Meghan each time I stopped in. Very friendly & extremely knowledgeable.

Excellent service

Meghan was very helpful with everything ant the storage unit was clean

Great service, very helpful with my vaca.

Friendly

Awesome place easy to sign up. Aaron is the best

Meghan was very helpful and made the process verry simple.

I went to rent a storage unit today Aron was very helpful today and patient, I would recommend every body to check this place out

Megan is so wonderful and helpful!!!

Meghan was really helpful getting our unit today!

Chelsea had amazing customer service. I'm really happy that I chose this storage unit.

Meghan was AWESOME!!! Very informative and helpful!

Meghan was very helpful. Quick login with new storage unit and very professional.

Meghan was a delight! Quick and speedy service

Staff was very nice k

My mom rented a unit from Megan last week and she was so helpful she was so nice and helpful. If renting a unit definitely come here and ask for Megan she was a pleasure to work with..

EASY, QUICK, AND EFFICENT

Is good costumer serifs Meghan she is very good worker

Great service!!

Had the best customer service. Excited and another relief of my back. Thank you!!

Awesome service!!

Great customer service. Extremely helpful team

The scab megan who works and lives on the property goes into the customers unit when they are not there! I caught her today in my unit today i contacted the district manger and made a police report....i guess it makes sense when you live at public storage and cant afford anything else and welfare doesnt cut it anymore!!!

Service from the manager was excellent.

Very friendly and knowledgable staff. Thank you Sierra for showing me all the different storage units and guiding my decision. Awesome experience so far!

Very friendly and informative. Meghan was great

Great service

Nice place

Great service and experience. Meghan was very knowledgeable and helpful. Very professional

Megan was very helpful. First time using a storage unit. She even showed me accessories I could purchases to keep my belongings safe.

love this storage place very nice staff very helpful!

Very good service would recomend to anyone

The manager is great. Very helpful and professional! Public storage takes care of there customers.

Excellent service here! The lady at the desk knew her stuff!

Megan was great she provided me with everything i needed for my furniture and storage needs!!

The person I dealt with on the day I moved in was rude. They weren't even at the desk, I waited close to 15 minutes past my appt time. She was very pushy trying to sell me tape, boxes, plastic wrap, told me the lock I purchased a yr before was going to break, and it should be replaced with one of their locks (it came from another storage facility and there was nothing wrong with it whatsoever). The monthly insurance fee is too high, my rent was raised $14 per month, 6 months after moving in, with absolutely no explanation why. This particular location as of lately has 1 cart for the ENTIRE facility!! I've used many storage facilities and that was never an issue. The one cart is locked up on the opposite side of the building, and if someone else is using it tough luck... Late fee for even a few days late is $22. That's almost 20% of my rent.

Kate and Meghan did a great job explaining everything to us. Only issue I had was the insurance requirement monthly amount is a bit much.

Meghan was extremely personable and a pleasure to do business with. 5 stars!

very nice place and the staff was awesome. i would go back and tell friends about it

Quick & easy friendly service

Megan was great!!! She took care of everything!

Tom was amazing and hooked me up! Super nice guy and I will look to do business here again.

Property manager was very helpful, knowledgable and extremely efficient. She takes her job seriously and does it extremely well.

Meghan was very helpful and great! Very knowledgeable and friendly!

It was very helpful and a relief from not having to get rid of all my belongings.

Meghan the facility manager was very helpful, professional and courtious. Everything was explained in detail and the storage facility was satisfactory.

Registering was easy, but there seems to be only 1 cart located at other end of building- so the move in was a very slow tiring process without its help. I have used storage facilities before and never encountered this issue.

It was amazing!

Meghan is awesome. Very easy set up process and she was extremely nice and helpful

Excellent service!!

Pleasant......meghan was extremely helpful and knowledgeable....

Was very helpful

Nothing but thieves here. Actually stole from a 6 yr old. Guess trash doesn't stray far from Jim Town.

Great

It was a pleasure visiting public storage Sara helped alot.. she took me to the unit i was renting and asked if it was ok. Then she did all the paper work and was very kind about everything .

Awesome a+ briana

great service Meghan!!!

Megan provided great service fast. Contact Megan for all your storage needs

Megan and Tom were great! They gave us excellent service and helped us through the whole process!

Meghan was great at helping me select just the right size and answered all my questions effectively. She made the process quick and easy.

Meghan was a great, helped me out in a pinch and stayed passed closing!!

They are a great storage. I highly recommend coming here if you need a storage unit!

Very Good Service from Sara and Meghan. They were friendly and humorous. It made things run quickly and smoothly.

Good hustle by manager, Meghan.

Customer service was excellent. Tom was the gentleman who helped me. Very thorough and kind. Helpful with all of my questions and moving needs. Highly recommended.

Excellent and friendly service, Meghan and Sarah were very helpful

Briana was great help, she needs a raise for all her hard work

Meghan was Very Helpful!!!! Greeted me with a very pleasant smile and lovely disposition. Would recommend her anytime. Thanks Meghan!!

Meghan at the front desk was very helpful and knowledgeable. Answered all my questions in a fast, clear and professional manner

Meghan was amazing!

The property was clean and the manager was awesome

Fast, clean, courteous, every time I've needed them.

Quick and easy to obtain unit. Property mgr., Meghan very professional and curious. Thanks

Great, efficient service.

Good sevife

Great service pleasant experience

Yes good place to go.the workers are very nice& helpful

The customer service I received was excellent! Meghann was extremely helpful at both helping me select the most efficient unit for my budget, as well as providing my fast and diligent service in a time crunch. I would definitely recommend this Public Storage location!

as far as space goes you can find it anywhere but service with a smile at 10am is what made it worth a memory. brianna didn't even have coffee yet and she was bubbly with personality. Thank you!

Great and fast service

it was a fine experience

Meghan was very friendly and courteous. She helped me with my payment and saved me money in the future by offering Autooay.

very good helpful and very polite great .would tell my friends to use them gor all there storge needs

excellent. service.

Amazing experience! meghan was absolutely awesome. highly recommended!

I came in looking for just a few boxes for my daughter who is moving, the girl in the office was so helpful that I got boxes, tape and even some wrapping supplies all in one. So grateful for briana such a big help

Meghan was very helpful today with our experience. Setting up everything and helping with providing details and understanding the policies. She rocks!

My experience with public storage in Bensalem was always very efficient and quick. Megan is truly customer focused and I never had an issue. The move out process was quick and I experienced no problems at all. l highly recommend this Bensalem public storage location.

Great place! Been a customer for 3 years. Always friendly, helpful, answers all my questions and has a clean bathroom (which I often need to use). Secure n safe location and easy payment options.

Excellent customer service and clean facility.

They were able to accommodate me at last minute notice. . The girls that work there were very nice and very helpful when my lock broke They were quick to help me get the old one of and replace it. . If I ever need storage again I would definitely come back here

Great service

very fast and promp.. service

Good place very helpful meghan was awesome!

Meghan was very courteous and friendly. Great experience

Very good service

ITS EASY AND REFRESHING MEGAN... SHE WAS VERY INFORMATIVE AS WELL AS THE REST OF THE TEAM...THANKS BRYANA.. TRAVIS THANK YOU AGAIN... GO PUBLIC STORAGE

Amazing , clean and overrall welcoming. Great service from Meghan

Meghan was great quick and efficient

They were fast and friendly I would recommend to others

This was the first experience I've had with Public Storage and it was a great one. Minutes after walking in, Meghan had figured out and shown the locker that would be mine. I didn't think that the process was going to be as quick and easy as it was. Meghan handled everything professional and made it an enjoyable process.

I have used storage facilities all over the tri-state. I have been at the storage facility for over two years and have to say that I have moved out of the other facilities after poor service. This spot was alright in the beginning, but now is great! The girl that took over is so helpful and nice all the time. The place use to be dirty and unkept. Now the place looks clean. It's a very nice unit. Very secure, clean, and the staff is above and beyond.

Nice service, safe & clean

Great manager great service

I have used this Public Storage twice now. My first experience was quite a few years ago and this facility is an excellent place to store belongings. The staff was great and facility is very safe. I would recommend this 100%

She was awesomeeeeeeeee

Wonderful

answered all questions, showed us everything. nice guy

Meghan was very helpful and went up and beyond to help make my renting a smooth transaction.

Great customer service very nice Meghan is amazing!!!! Thank you!!!!

The woman helped me out a great deal.she was very helpful

Personal was very helpful