This is my 1st experience owning a box and it has been a wonderful experience. Nicole was so nice and helpful and took care of all my needs.
Nicole is the best! She always helps me out with all my storage needs. Definitely recommend this place to anyone!!
Facility is clean. Needs more carts to move items. No property manager on site. No dumpster on site. Storage units are dark, bring flashlights. Gate is very slow to open/close. Need code for everything.
Just stopped by for some holiday items today and we had a great conversation with the manager Nicole she made sure flatbed carts were available and made it an easy trip.
I recently had the pleasure of working with Nicole at Public Storage, and I must say, her professionalism and dedication are unmatched. From the moment I walked in, Nicole greeted me with a warm smile and made the entire process seamless. She patiently answered all my questions, provided clear explanations about the storage options, and went above and beyond to ensure I found the right unit for my needs.
Her attention to detail and willingness to assist made the experience stress-free. The property was also clean and well-maintained, which speaks volumes about her management skills. If you’re looking for a reliable and customer-focused property manager, Nicole is the one to see!
Nicole is amazing always so helpful makes the experience worth it moving is always stressful but when you have nicole to communicate with you its less weight off my shoulder.
Nicole helped me with my transfer this morning I have to say wow easy and quick makes my money worth it here great service from Nicole as always and my items are stored correctly :)
Very satisfied with public storage Nicole helped me transfer she was very helpful with the process she is always very helpful and I never had a problem with anything.
Nicole was amazing answered all questions I had thanks again ! If you’re unsure where to store your items this is the place to go !
Nicole is amazing the facility is always clean great place to store your items !
Always enjoy my trips to public storage. Facility is always clean and taken care of. Any questions I have is easily answered and taken care of by Nicole. Would recommend storing at this facility!
WOW! Nicole helped me with a transfer of units for a better price and I understand it’s just storage but every $ counts !! This is the place to go if you want correct information thanks again Nicole !:)
Nicole at the West Babylon Public Storage was amazing! She made the entire process quick and easy, answering all my questions with great knowledge and professionalism. Her friendly attitude and attention to detail gave me confidence in choosing the right storage unit. Highly recommend!
Completed a rental with Nicole and she was wonderful and very helpful
bathroom always clean and available, great location.
Stopped by office so greatful Nicole was able to help me with my billing thank you so much again!
Stopped by to pay my bill and Nicole was great she is fantastic what a wonderful person great person to be around !
Building wise, the place is always clean. But i mainly want to share that i’m super grateful for Nicole’s help! Been there for quite some time now and she is always ready to help when needed
Nicole was helpful property is very clean service was quick. I will definitely be sharing this location with my family and friends Thanks again Nicole!
Nicole is a wonderful property manager kind sweet and always working hard ! Any ?s shes your person to go too wouldn't store my items anywhere else !
My experience at the Public stores in West Babylon is perfect. Nicole is professional. She’s punctual. She gets the details to you that you need
I came by Public Storage in West Babylon and Nicole was so helpful on in informing me about the units and helping me find exactly what I needed! I am so appreciate of her help and how kind she was.
Nicole made everything is easy for really I appreciate your help Nicole you deserve more than 5 stars.
Rented a space at this location and Nicole is fantastic helped me with the perfect move in date no rush and always there to help THANK YOU SO MUCH!!! Wouldn’t go anywhere else after this experience
Amazing customer service, Nicole was such a help when it came to setting me up with a new unit. Helped make my moving process that much easier and efficient. Would absolutely recommend this location.
Nicole is a very helpful and a very nice person ! Thanks again!
Stopped by the office as always nicole was a BIG help thanks again!!
Nicole in the West Babylon location was very patient and friendly with my mother, and provided exceptional service for the both of us! She's the one to look for if you ever need any assistance here.
I won a storage unit and not only did she call me asap to let me know I am so grateful to Nicole for the amazing customer service and she had no hesitation to helping us with every annoying question we had. Excellent experience
Stopped by the location saw Nicole always a professional. Great customer service
Great experience with Nicole today property is always clean always a pleasure seeing her.
Nicole called me today about autopay and the service was amazing she told me I have time to pay before the late fee to calm my ease but I still made it down there today and she was there to take my payment and update my information !! She deserves more than 5 STARS!!
As a first-time renter, Nicole has been an absolute pleasure to interface with since November 2023. She is friendly, knowledgeable, professional, and customer-oriented. I was very interested in ensuring this building was secure and offered multi-layered requirements for access. Nicole took her time to offer a tour of both the entry/exit points and individualized units to ease my anxieties. I highly recommend renting a unit at this facility, especially under Nicole's management.
Nicole was very helpful in determining in the size unit I needed. I was satisfied. Thank you
Stopped by the storage facility and spoke with Nicole. She was very helpful and knowledgeable with all my questions.
Property manager Nicole is a pleasure. Always nice and always helpful. Keeps a clean facility.
Best storage facility and staff. Nicole is a delight! Smart. Sweet. Hepful. PROFESSIONAL!!! A pleasure to deal with!
Nicole was the best with the information she gave me made my service quick and easy she’s the best
Public Storage Self-Storage Units at 821 Sunrise Hwy, West Babylon, NY
I've been at this location since 2019 Nikki is absolute dream to work with and to help out when issues arrives at this location. Extremely helpful and hard working, always have a smile on her face. I look forward to continuing To see her whenever I have to stop by to pick up my personal belongings.
I have been a customer for sometime now. Let me start by saying Nicole is an absolute delight!!! She is nice and helpful. She keeps the storage clean and is always there with a smile. I find that Public Storage is lucky to have a property manager like Nicole. She is EXCELLENT!!!
My experience here is Great! whenever I have questions I try to ask for help, so far dealing with Nicole has been great. answered any stupid questions I had.
keep sanitation across all of public storage, has a great attitude towards her professionalism. overall 10 out of 10 if I could give more stars I would!
Been storing my stuff for a few months now nicole has continued to be a wonderful help and extremely knowledgeable with any questions i have
The manager nicole was very helpful and kind showed me to my space and explained all my paper work. If you want your experience at the right storage facility this is the place!
Not a fan constantly raising prices, elevators werent working lack of workers forces help to go home early nobody there left message w property management no return call if you going to charge high prices you should give good sevice but thats just me!
I have been at this location for almost 8 years. Public storage is the best with customer service. My experience with the staff is total delight. Nicole was both helpfull and kind. She understood my needs and was compassionate
Great facility! I was helped by a young employee named Malik. Made my visit short and sweet. Highly recommend
Stopped by for some supplies and the Property Manager Nicole was very helpful and informed me that certain supplies were on sale. Great experience. Hear all good things about Public Storage.
Moved into storage unit nicole was fantastic and extremely helpful in everyway
Place is infested and management hasn't done a damm thing about it.First day moving in, There were roaches all over the second floor crawling in and out of peoples storage units. I had taking about 7 hours to get all my things into my unit and as I make my last trip around 8pm at night. I see 3 roaches on the floor and coming out of someones unit. I have told management and noone has done a thing so I decided to protect my things as best as I could and put a few roach baits out since it seems I wasn't getting any help. A unfriendly general mananger NICOLE was extremely rude on the phone the following day saying how my account would be terminated due to me putting a few roach baits in front of my storage unit. This has been a terrible experience. And I want answers and someone to finally reach out to me. Im paying 200 dollars a month now for roaches? This place should be shut down and inform all its customers!
Just want to say Nicole in west babylon is a great Property Manager to your company she is kind to my family and a great help to customer service. She has helped us so much
Second time storing here came back Nicole is a wonderful helpful kind caring manager she makes sure she goes out of her way to make sure the customer is satisfied. Fantastic worker.
Property is nice, stopped by and Nicole was very helpful
It’s a joke that Matt Forman is onboard with paying Property Managers a less than livable wage of $16 an hour throughout all of his Long Island Public Storage facilities. Shameful sir!
Angela ?
Wow. I had a great experience renting from Angela. She is down to earth. I am very pleased. I will not rent anywhere else. Thank you
Angela M was fantastic. She walked me through all the details of the storage I was looking for and had me in a unit in half an hour. Thank you Angela M.
Angela was a tremendous help and if she's not a manager she should be...
The property manager Chris was very helpful always is everytime I have to deal with him thank you
Amazing services. As a first time customer in using a storage unit nicole behind the counter was the best when it came to timing ,communication, and direction. Wouldn't go anywhere else.
Stopped down at this location for prices and ended up leaving with alot of merchandise thanks too Nicole im all set for my move in date thanks again:)
Adamaris was very helpful during my great escape from Long Island. She's informative, knowledgeable about the products, and courteous. Excellent customer service.
Called the West Babylon location and spoke to Nicole who was beyond helpful and courtesy to all my questions. Once I explained how I was nervous to leave my things in a storage unit, rather than be annoyed, she was patient and friendly with me. Nicole is a wonderful representative for this company and I will definitely be bringing my business here.
Had a great rental experience during a recent visit to the location. The girl Nicole, was very helpful and informative. She even made a great recommendation on packing and helped me purchase the neccessary supplies.
Thank you for helping my first experience be a great experience
From Jordan Sweeting, The young Lady is an awesome. Pleasant person to be in that location 821 Sunrise Hwy .
Both my husband and I thank you for Great customer service experience.
Nicole gave excellent service. I am absolutely blown away with how friendly and comforting she was. I will be referring all of my friends here
In the process of a big move, the property manager Nicole was incredibly informative. Will be recommending this location to anyone I know need of their services. Nicole has such a great personality and made things very clear to me.
Nicole was wonderful. Extremely helpful polite and efficient. Anytime I call or I am looking for another unit to upgrade she is extremely accommodating. A+++
Customer service was excellent by Aiden and still good months later
Nicole was very helpful recommend her to everyone
What a great first experience I had at the Public Storage in West Babylon!! Nicole was so professional and knowledgeable, patiently helping me to choose my best options and Aiden was there when I came in the next day and walked me through the process….they are both an asset to this company for sure…..I’ve already referred a friend.
This location was fantastic, easy and quick, and I recommend it to you all. They had basically all sizes available, extremely helpful and answered all of my questions to the best of her ability.
Completely unfair billing practices. After 20 plus years of renting from them. They basically lost me over $100 credit. To spend thousand upon thousands. That will now be spent at CubeSmart. Wish I would have done this earlier
had a great experience today, with much help from nicole!
Very friendly service and they give you what you need and don't try to over sale. Pleasant experience will always us them. This location is in a good spot easy access from sunrise highway
Had a great experience at public storage today thanks to the property manager Nicole for being so understanding and helpful also thank you too Matt the district manager for helping me as well !!
I needed to get a storage unit right away.I had back surgery like 4 days ago, I went on line and it was so easy to reserve a unit, the unit I reserved is a 10 x 10. Previously I had a storage unit at another place which was also a 10 x 10 that went up from $145 to 170 ridiculous. So I found public storage not only was it easy to reserve a unit but, somebody called me right back that same evening and her name happened to be Angela. Next morning I went to see Angela she couldn’t of made my life easier. She showed me the unit that I picked and she wrote me up for that unit for $96. This place on sunrise highway is very very clean very accommodating and Angela was very patient with me being that I was in so much pain😩 very sweet woman. I definitely would recommend going to public storage on sunrise highway in West Babylon , make sure you ask for Angela she is the best!
Nicole from Public storage in Babylon was amazing! Excellent customer service, kind,and friendly. She went above and beyond to help us. I highly recommend using this location. Thanks Nicole for this amazing experience.
Successful moving. Thanks to Nicole we got the right size couldn't have had better experience at a storage place during this stressful time, thanks again Nicole!
Nicole provided great customer service
Nicole was so helpful with my transfer. Her knowledge of the processes and property are outstanding!
Aiden M. at the West Babylon location was extremely professional, efficient & pleasant . Aiden went above & beyond the call of duty. He exceeded in all aspects of exceptional customer service. Thank you Aiden.
I just came from my storage unit ran into the manager Nicole who was cleaning the storage unit doors such a clean place for storage very impressed 🤯
Aidan was extremely helpful. He showed me options and gave very good information. Very polite and courteous. Made it simple and easy.
Went in for a transfer today, Nicole was a great help. thank god it was quick and easy!!! I thought it would of been much more of a hassle lol. Great experience
Went into the facility and ran into a manager whose name was Nicole and she was great. Wonderful service, very clean establishment.
Angela m very nice and answered questions and help solve a problem thank you
Just moved in the area, was looking for a storage facility & Im glad I found this one! Nicole was extremely accommodating and had lots of information. Clean facility & great customer service!
This was my first time ever renting a storage unit. I completed all the necessary paperwork online and received a great deal. Upon arrival I was met with the most professional, knowledgeable and kind property manager, Nicole! She took the time to clearly explain everything that is to be expected and went above and beyond answering all my questions in depth. Nicole was extremely patient as I was a bit fearful being a female but assured me that the premises is extremely secure. She also took the extra step to walk me to my unit as it can be a bit confusing navigating the space on the first day. My unit was effortlessly accessible and it was spotless. Renting with Public Storage has been an amazing experience so far and you can credit Nicole for her outstanding customer service!
Angela m. was great! She found me a way to save for a couple months and went the extra mile. Great service
I recently rented a unit, but I did not know much about which size I should get, but Aiden was very helpful in letting me know all of the options. He was very attentive and made sure that I had all of my questions answered. Everything was very clean and neat.
Around last week or so, maybe a little more, I had went into this public storage looking for a 5x10. Aiden had helped me and showed me many spaces and which ones could be the most convenient for me. I really appreciate the help and professionalism he displayed. Although I didn’t rent, if I do, a big part of that will be because of the young man that helped me get all of that info. The place was also very nice and clean. Someplace I’d feel comfortable storing my important belongings.
So far so good. Nicole (property manager) was very professional, courteous and pleasant. And that's not easy to find nowadays
I came in to ask some questions about pricing and Nicole was just wonderful. I wasn't ready to commit the nice staff didn't push me into the contract! Renting stuff can be a real hassle especially of you don't read the fine print but Nicole made sure I had a complete understanding of the agreement. It's always a good idea to have a nice pretty face to greet you. Thank you public storage. I will be visiting you once I'm ready to make a move!
I would just like to Brag about Angela M.. she has the best customer service I have ever received I’m so thankful to have met her and received her help and guidance I recommend public storage west Babylon 100%
The manager at the West Babylon site was very knowledgeable and very helpful ,any employer would be happy to have her, She has a very bright future ahead of her!!!!
Ive rented a unit from this location since forever and the customer service is always top notch! Clean facility and safe! The property manager vinny is always extremely helpful and courteous! I stopped by today to get a few things and pay my unit and had a pleasant conversation with a wonderful employee named Angie M! Friendly, respectful & punctual from the staff here and i couldnt ask for anything more! 👍
Wanted say that Angela M was amazing helped me every step of the way I was totally confused and she guided me all the way trough I would keep her and give her a raise !!
Dawn
Property
Manager displayed outstanding customer service. Explained fees and process in clear, concise terms and was a pleasure dealing with him
Vinny was very helpful!!!
The salesperson was very helpful, personable and accommodating. They went out their way to make sure I was pleased when the unit I picked was unavailable. I would use again and urge others to do the same.