Public Storage Self-Storage Units at 275 Veterans Road W, Staten Island, NY

That boy Hector was terrific!

Top notch, Thank you Hector!!

Thanks Hector! you were very helpful and knowledgeable with all the services you have to offer.

Hector was super helpful and he took his time explaining the process of getting exactly what I needed. I highly appreciate your help and will definitely recommend this to anyone looking to rent in this area

Recently started using this storage location, Hector’s customer service was outstanding. He provided me all the details I needed to rent a storage unit, and reassured me of the service I will be getting with this company. So far so good 🤞🏽

Hector was so helpful and made my experience very good

My sister and I had a great experience at the Veterans Road facility. We had stopped by on Sunday and the gentleman working answered our questions. He showed us on the first floor one unit. He explained the options. When we came back on Monday, the lady guided us through the process and showed us how to come in and where we could get the dolly when needed.

Hector is the best!

Hector is very helpful

We have been at this location for a year and a half. We just moved out and went up the block to extra space. We need a facility that will be accommodating to long term renters. We will be using this for at least 5+ years and we can’t have our rent go up every 3 months. We started out our price was under $100. After all the raises in a year and half we were at $266 for a 5x 15 unit which isn’t huge. They have no hand carts available or really anything for the customer. Extra space has multiple dolly & hand carts available to use free of charge. Trying to get a hold of anyone at public storage is impossible. I called & left 2 messages asking for a call back about our move out date. Today I get a call saying we need to be out by 6 and the storage unit left unlocked. Just the entire process from start to finish has been poor communication which is a shame because it was convenient for us and our unit was on the ground level.

Spacious units. I have one there. It's easy to open one. You could do it online without having to see anyone. I found out the hard way, unfortunately. That's something they need to fix. They allowed someone to open an account in my name and gave me the run around for well over a month about it. I do not know the due date, costs or any other relevant information to properly even address this. Getting anyone on the phone or in person to rectify this has been a headache. I haven't seen anyone in the office for over a week. I believe whoever is suppose to be in the office just hang out in a space right above office. I heard a dog barking I think. And you could see a glow from a computer monitor or TV. I would recommend renting elsewhere if you had the choice. The property is managed greatly. They leverage technology. Cameras, access codes, motion sensors. But they leverage it a little too much in my opinion. The phone number leads to an offsite customer service call center. When you call the number, you get passed off to multiple people that aren't able to help. Eventually, you get tired off going around in circles with them. Unfortunately, their customer service and business ethics is non-existent.

Clean and safe place to keep my stuff. I stopped by earlier today for some assistance with my lock because I couldn't get it closed and the lady there was so helpful. Update: Will definitely store again of needed.

Hector was great

Started with an issue, but them things started to go smooth. Will return.

Everything went seamless. Hector had the patience of an angel. Thank you so much!

Hector was so kind and patient! We need more of him around

Hector was great

Thanks hector for your help!

Hector was fantastic. He made it easy. I was very comfortable working with him.

Excellent story knowledgeable and help me through some items that I found confusing but not to him was very friendly and everything was handled very well.

I wouldn’t go anywhere else! Hector is so kind and helped me so much

I like that the storage is convenient and safe. The place is well lit and has cameras everywhere.

It's a very safe place for your stuff

Thank you to Hector & Yasmin the other day for being so helpful, polite & professional! I Would also like to compliment the property for being really clean. Would give 100 stars if I can.

Let me first by saying the property looks amazing! When I walked in I was greeted with a smile and a good morning from Hector. He was very helpful and Andrew all of the questions I had. I would definitely recommend this public storage to other people because of this wonderful customer service experience. Thank you keep up the great work!

DEBBIE WAS AMAZINGLY HELPFUL! Helped my rental experience go so smoothly, all with a lovely smile on her face. Really appreciate her and her assistance!

Hector is The Best to work with! Very helpful and knowledgeable about which size space to get! Polite and courteous.

Hector is the best !

Very nice place Good prices Hector was very polite and gave us professional service

Hector is the best. Very helpful. Best customer service representative ever. Thank you Hector for all your help

Hector provides excellent customer service and peace of mind.

Excellent. Danique was the best. He answered all my questions. Showed me carefully what to do. Great experience.

If anyone is thinking about or is in need of renting a storage unit I highly recommend this property. I if you do stop by make sure to ask for Debra P !!! I came in with so many different questions, and not only was she able to answer all them, but she was polite, patient, And did everything with a smile on. This is now the 3rd different storage Unit I’ve rented over there years and by far the simplest &best experience I’ve had so far.

CROOKS!!!!! Emptied my unit took the lock and they tried to put someone else's stuff in my unit and another lock to try and squeeze more money out of me. Nice try! Proceeds to call me and ask if I'm coming for my stuff and lock but then says they cut it!!! STAY FAR AWAY FROM THESE PEOPLE.....

Dealt with Sidney. By far the best customer service I've ever had in my life. Walked the property with me, showed me the units, offered me everything I might need. Very patient, answered all my questions with a smile! Made me feel welcomed and appreciated

Sydney gave me the best costumer service. She was very professional and polite. And walked me thru the process easily. It was a pleasure dealing with her. She’s an amazing representation of your company

Sydney is awesome. Extremely helpful, very professional and courteous. Went above and beyond to assist me with everything. Thank you Sydney!!!

Thank you Sidney for being so kind and professional. You’re doing an awesome job

Autumn & Sidney were honestly amazing. The energy that had is immaculate!! I know people at storage facilities usually never work together but it was ever people who deserve to work together its them!! BEST TAG DOU EVER !! THANK YOU FOR GETTING my family everything we need during this tough time. Amazing service

I want to thank Sidney for her excellent service. Helped me move to a larger unit and showed me multiple options that would fit my budget. Sold me boxes for my upcoming move and explained the various options. Highly recommend.

I had to put all of my things in storage because of an unfortunate situation. Autumn helped make this process so much better. She practically arranged everything for me and even helped me move my belongings in. So grateful i had to her to help me during this time. The service and facility is a 10/10!

Autumn was very nice , greeted me upon welcome & was very helpful !

Sydney is fantastic.This is my first time renting a storage unit and she answered all of our questions and is very helpful. I recommend using this facility

Sidney is great! She answered all of our question. Was very helpful choosing our storage unit, showed us the storage unit before purchase. Sidney has demonstrated great professionalism during our visit. I would recommend Public Storage to anyone looking for a storage unit.

Thank you so much, Sidney was great. This property was clean. She was so helpful an sweet. I appreciate it so much.

Sydney Is a wonderful person to deal with . Very pleasant and kind to deal with . I recommend using this facility.

Sidney the property manager is amazing! She was super attentive to my needs and made the process so easy. I've used other storage facilities in the past and this is by far the best facility. I highly recommend contacting Sidney for your storage needs.

This is a great clean facility. They have everything you need to make your experience easy including carts and ladders. Sidney the property manager is amazing in every way. She is helpful, caring, attentive, and mindful of all of your needs. Anything that you need she will get it done without hesitation.

Wicked good service! Sidney was extremely helpful!

This is a great facility and the staff here, Sidney in particular is wonderful. She helped make my rental process smooth, quick & easy.

Great experience , I was having trouble with my account & Sidney was super helpful in getting everything sorted out of me. 10/10 would recommend !

Casey is the best!! 💯💯💯

Sidney made the experience very pleasant. I had no idea what I wanted and she helped

Sidney was very helpful with helping me rent the storage unit and showing me around. She was very professional.

Easy, quick, clean and well kept. Sidney was awesome at assisting and made it much easier and painless than I expected.

Alex was so helpful when I came in asking about a unit. Place is very clean and she was great.

I stopped into the store and Alex was great! She answered all my questions, explained all my options and gave me some good advice. She was super busy but still able to give me the best customer service! Thank you Alex!

I am never one to write a review, but this time i felt i had too !!! I just want to thank Alex over on 275 Veterans Road W. She not only was very understanding of my situation but she went out of her way to make sure i was all taken care of. Thank you again Alex, much appreciated !

Alex was super helpful and professional,the facility is clean and I feel good about renting with PS!

Very clean and well organized. Alex is very friendly and always helpful.

Great experience!! Alex helped me so much picking the right unit!!! Thank you!!!

Alex was great. This is the first time i am renting a storage and she was a big help. She works fast and gets things done. Thanks again Alex!

Do you have a hand cart to use at the storage unit?

Alex was helpful from the first call until seeing me through check in! Highly reccomend. Moving and storing can be a hassle, not with Alex and Public Storage!

Rude people. And bad customer service

Danielle helped me & was very informative and very nice. A huge help.

Danielle was great. Very easy to get a storage unit. Very clean.

Casey and Alex are the best around! Any storage needs or questions I highly suggest going to see them!

Fast, easy, and very helpful!!

Nice storage facility on the South Shore. Undergoing some renovations and ideal freight elevator system. Alex is amazing. Great communication an assistance. Unfortunately, 3 stars for price increases which make it impossible for someone to be there longterm.

Alex was so helpful and informative she took her time and went over all my concerns. I was very happy to do business with her.

Alex was professional and helped me with my storage needs !

Nahir was so nice and accommodating. Excellent service!

Alex was very helpful she help us to understand what was the best options for us

I’m so glad I went to Public Storage. Alexandra made the process of finding the right storage size, packing goods and preparing to move my stuff in easy and accessible. Especially, during the holiday season. Would come back again!

I dealt exclusively with Alex to purchase a unit, lock, and insurnace for my grandmother. She displays excellent customer service and care. I would definitely recommend this company.

Alex is always so helpful around the property, definitely recommend this place.

Whenever I am at this location Alex is always there to help. I would recommend this location to all family and friends!

Very satisfied with my experiences at this location. Alex is always very helpful with anything I need.

Alex made my experience at this location great. She was knowledgeable and thoroughly explained everything. I will definitely recommend this location to friends and family looking for a storage unit.

Alex was a great help when I was sorting through options for a storage unit during my moving process. I appreciate her patience and ability to explain everything the way she did!

Alex is a pleasure to deal with, she always helps me with any silly questions I have. Would highly recommend this facility.

Exelente para guardar tus muebles

Alex explained everything to me over the phone and had patience answering all my questions without talking over me. Thanks Alex!!!!

ALEX WAS VERY HELPFUL AND INFORMATIVE

Just came in to rent a space with my friend, Alex was a great help and made the process very easy.

Came in for a storage unit needed for same day and Alex was a great help! Very thorough with explaining everything.. so glad I came to public storage !

I stop by to inquire about a storage space for my up coming move. Jessica was a very nice and professional young lady. I’m looking forward to storing with public storage in the near future.

Customer service by Jess was wonderful, I called and received the help I needed in a good and respectful manner and I would recommend coming back to this public storage for further services😊

This place is the absolute worst. Th elevators are always broken. Doors are broken and don't close properly,. The Climate control is a joke, as that is always broken also. The staff is totally "call corporate or my manager" and the manager does not return phone calls. Now they decided to clean the floors and there is dust everywhere. Horrible. Just Horrible. Do yourself a favor and go somewhere else where they care about the customers and maintain the facility.

Jess was great! Super friendly and provided excellent customer service. Great prices and easy access. Definitely recommend.

Great service. Would definitely repeat business here!😎

Alex was a great help!

alex was very helpful great customer service

Casey, Donna & Alex made my rental a smooth and speedy transaction. Very pleasant staff and very knowledgable.

Casey is such a wonderful and helpful young lady. Thank you so much!

Cassie helped me today! She was AWESOME! she walked me through everything and made sure I understood the payments required. She was very helpful and diligent. Awesome customer service!

Jessica was very pleasant to work with. She was able to explain everything and get me back to work as quickly as I needed her to. Play seems very tidy and maintained.

Excellent customer service. Very nice ladies.

I met Jessica upon my arrival. She was both knowledgeable and personable as we discussed my rental at the Staten Island Vets.Rd office. She had the patience to show me the units I inquired about since this was my first time renting storage space. I never once felt pressured to make a quick decision and appreciated her patience in answering all my questions. I recommend this site and applaud Jessica for making my experience an easy one.

Casey was such a doll! Thanks for all your help!!!

Public storage employee Alex provided excellent service. I give em 2 thumbs up!

Jessica and Casey have given me the best service ever,I will definitely recommend anyone to this awesome place called public storage

Came in to ask a few questions Shannon was helpful and made sure I had a great experience. Thank you

Alex and Jessica were great! Definitely recommend this place to store.

Such professional and pleasant young Ladies Jessica, Alex and Casey. I suggest anyone to use this facility

Jessica and Casey made the move in as smooth as possible. Everything was explained in depth. Extremely professional. I would recommend this site

We’ve previously used public storage in the past and we were excited to come and store our items once more. Casey was extremely helpful and made the process of obtaining a new storage unit seamless. Casey is absolutely fantastic!

These girls ROCK!!! Thanks Jessica, Casey and Donna

Thank you Jessica and Alex made the check in a breeze

Alex is awesome and has great customer service.

Casey was absolutely delightful and well informed, I had to move quickly and I was able to book my appointment last minute online with ease. She made me feel comfortable and safe storing my belongings.

I'm came to public storage today and Alex who was at the front desk was very helpful with giving me all the information needed about the space and everything else . Good customer service with a smile is indeed good customer service

Alex Casey nahir. Are the most amazing people I ever met my entire life. Oh my God I can’t believe the service

Casey Alex And the crew at public storage with very helpful knowledgeable and experienced the storage facility was clean and I would use it again

Nahir and Casey were both amazing and extremely helpful in picking a storage unit. It was hassle free and they were great with my grandma.

Casey was extremely helpful and proficient when assisting me in picking the right storage unit. I recently referred a friend to her as well because she was that good! Thank you again!

Wish I could give zero stars. Avoid at all costs. Scam scam scam.

Alex was a consummate professional and extremely helpful. It was a pleasure doing business with her.

Excellent customer service and knowledge provided by Casey and Alex!

Casey and Alex were amazing, very quick and clear on there policies, and straight to the point which I love! Great customer service!

My experience at Public Storage on Veterans Rd West has been great. Alexandra has been very helpful and informative. She helped me to decide which was the best storage locker for my needs. I will definitely recommend this facility to anyone who’s in search for a little extra space.

Awesome place ,Casey was great - quick and helpful

Very satisfied with the customer service. Casey was very informative and helped me get the right size that I needed. Would definitely recommend!!!

Casey is very rude/ has a bad attitude. Wouldn’t tell me what units are available. The other employee on shift did not offer help although she was sitting down doing nothing. Casey was busy with “appointments” although there were no customers and more than one employee working. Took my business else where. Avoid if you don’t want someone giving you an attitude. You don’t have to deal with miserable people. Other options available.

Very clean facility, seems safe and secure. The staff is great! Alex is top notch! She is very professional, friendly and extremely helpful. I would definitely recommend this facility to all my family and friends!

Too expensive and they do not work with u in anything. No refunds or credit

Casey was very good!! she showed me all my options and what would best fit my stuff the best , explained how to work the locks and access code to get it , very good customer service!! will use again if i need to store more of my belongings

Katelyn and kacey have terrible customer service very rude. Will hang up on you. Disgusting attitudes. On top of that they will try and charge unnecessary fees. Criminals!

Customer service is horrible. Hung up on me when asked to speak to management They look to charge you fees when they can easily work with you.

My first experience on dealing with a public storage facility was an absolute wonderful one. Casey was so very helpful with the details and process from start to finish. She’s definitely knowledgeable in her line of work. A great 5x5 storage unit in a secure and safe location. She put my worries to rest. Thank you so very much.

DO YOU HAVE ABANDONED UNIT AUCTIONS?

I decided to wait at least a month and multiple visits before posting my review. The beginning of September I moved all my belongings from Mass to NY as I planned on gaining employment in NYC after my contract in MA ended. Anyways, I had never dealt with storage or moving out of state before so the whole thing was a little daunting. After some research and a great labor day sale, I settled on this location. Not only was the staff professional and understanding of the stress that comes with moving, they last minute changed my appointment time so I could make the train home that day. They made the whole process smooth. I will say that the lift closer to my unit was broken but I will not take a star off because things happen and it was fixed the next time I came.

Very satisfied with the service of the staff and the property manager Casey! Came in to get prices while in the process of moving and needed to know about sizes and they got me a perfect place and helped me out a lot!

Very helpful

Casey and Jessica are always very professional and courtesy too there costumers and are willing to make your experience with public storage as easy as possible.

Jessica was a great help in showing me what’s available and had patience to work with me. Very helpful and professional.

Jessica was very helpful and did an outstanding job. Go see jessica

Beware!!! My 10x10 inside storage unit was broken into 2 times in the last 4 months! No inside cameras! Multiple police reports on this facility.

Stopped by my storage unit and had some questions for the staff (Alex & Jessica). They helped me with all my needs regarding the storage and the rates. I would definitely recommend. Pleasant experience.

Such a wonderful experience with Jessica!

Jessica is amazing. She's helped a few times. Great location, clean. Exactly what I need. Thanks.

Nice and super super awesome employees, one time I dropped on debit card on the floor and the employee there saw it and picked it up. We went back a few days later and as soon as i parked she came running out even thou she was on crutches, come on there is no better person than that. Love you guys the only thing I didnt like was the rent increase without notice that is the only reason I give it 4 stars. Thank you for the service guys

Casey was very helpful and provided me with the best of service. I’ve used this facitly before and I am satisfied, once again!!

Been using PS for several months now, the girls Casey and Jessica were very helpful and knowledgeable. I definitely recommend this place.. thanks for helping me ladies..

Thanks Jessica for your great customer service it was really appreciate really enjoyed your promptly service you was awesome

I don’t usually post review on here but this place really did us wrong. We notified them in December that there was a roof leak and water was entering our storage unit. In early March the unit was still leaking and their only response was “do you have insurance”. At the end of March the roof was still not fixed so we moved our equipment out and are in the process of trying to recoup our loss.

During a recent move with a large first floor space we encountered difficulty and very poor customer service at the Veterans Road office. I tried to ask questions and received very rude responses with attitude. Unfortunately, we will not be using this service in the future. We ended up using Keepers Storage on Staten Island. Linda was very knowledgable and kind during our move.

Convenient location to main highways. Hardly ever crowded where you have to wait for parking or for available lifts. A few carts are provided for convenience but it's good if you have one of your own. It's a big facility and you may not know where other customers leave them. Doors to lifts sometimes need minor repair but staff is good with keeping up with it.

Jessica did a wonderful job setting me up in the perfect space for me and Alex is very friendly and helpful as well. Great, professional, thorough experience. Highly recommend.

Great place!! Alex was absolutely amazing and extremely helpful!! Quick and simple! Extremely friendly! Would definitely recommend this storage to a nyine who asks.

Alex was so awesome and very informative. Quick and easy process!

Casey was very friendly and helpful!

Hi my is Shadeena Thompson I'm using your public storage unit Ms. Jessica is the best she treated me with respect & she's very helpful.

Lift elevator is always broke. Customer service sucks

Great experience with renting a storage space. Casey was very professional and helpful. Would highly recommend this place.

Very friendly & professional.

My experience at this specific Public Storage has been nothing short of PHENOMENAL! I had a very stressful situation with a roommate that needed to be evicted and escorted out of my home by the police, and after taking the proper legal actions and having the moving company bring her things to this storage facility, Casey at Public Storage was there to not only help me with the process, but she has gone WAY above and beyond dealing with the drama that ensued afterwards. She dealt with situations between this woman and myself that were WAY beyond her job description, and she handled them professionally and promptly, always keeping in touch and respecting my wishes as the consumer. I not only HIGHLY recommend this Storage Facility over all other local facilities, but I recommend working with Casey directly. The girl deserves a HUGE raise for her hard work and dedication to her job. Please take the time to call her out to her manager so she gets a big fat pay raise! God bless her and Public Storage for their professionalism, courtesy, and grace.

Great customer service Alex was a lot of help

Exactly the experience you would like to expect from storage. Docking 1 star for hidden required insurance fees and requiring to pay for a full month in advance even if only staying for a few days.

I’ve had my unit from March till this past November and the service over there is great. If I’m paying a bill or calling with a question there is never an issue with customer service. I heard other storage companies on Staten Island lack in the service department so I’m happy i went with Public Storage. Also, when I was moving out to vacate my unit I lost my keys to the lock and Alexandra was so helpful and able to have my lock cut so I wasn’t charged an extra month! Thanks again!

Always great service. Customer oriented. Casey was very helpful great job.

My boyfriend rented a storage unit here. I have worked with 3 people- Jessica S, Casey and Alexandra P. They are all a fantastic example of customer service. They all made it very easy from the beginning of rented to monthly payments and accommodating my needs.They guided me to the proper materials I needed to avoid any possible issues such as moisture control. I am more than happy with the service provided and will highly recommend them to everyone who needs storage! I thank them very much- Job well done girls!

Great service, Casey was very helpful

I needed a storage unit and went to public storage I was greeted by Jessica and Andrew They were amazing They made this process go smoothly and I felt confident that my furniture would be in good hands If anyone needs storage go see Jessica or Andrew

First time ever using a storage place and Andrew was more then helpful. He made sure our process was nice and easy and explained in details any concerns we might have. Thank you for being professional and respectful.

Andrew was very helpful and knowledgeable. Got me set up with storage unit promptly and walked me Through the entire process! Thanks.

Jessica and Andrew was awesome they helped us get the unit that was just right for us. I would recommend my family and friends.

Have rented a 5x10 and 10x10 from this location. Booked online first for a better price and then finalized in person with Andrew. Good service, wasn't pushy about using their insurance or buying extras (dehumidifier/tarps). Showed me to my unit which was clean and ready for use. Probably could have been in and out in 20 minutes if I didn't have to move all my stuff between units. Would recommend to a friend and return if i ever needed another unit.

Clean place. Transaction was really simple. Easy access

Had a wonderful easy experience here Andrew is very helpful and knowledgeable he covered everything and made me feel at ease storing my things here. Thank you andrew!

So far so good with Public Storage. An excellent introduction to the unit from Andrew. The team is overall very nice and appreciate their thoroughness in assuring that we are prepared for our move.

I had a great experience. Andrew was very thorough in helping me find the perfect storage unit for me, and getting everything I needed to go along with it.

Had a wonderful experience at Public Storage. Andrew was extremely helpful and knowledgeable. He answered all of our questions and worked with us to find exactly what we needed. Very personable! Highly recommended!!!

Experience was wonderful, and would recommend to anyone!!!

My experience was very good. They made sure they went over everything with us. Also went over their terms and conditions. They are a very friendly storage unit.

Very friendly and helpful. Made the process very easy and facility is very clean.

CASEY. is a wonderful personality with a helping attitude. She never ceases to offer a hand Thank you

Hello all, I have seen all the good ratings for Public Storage but be advised that all businesses treat you GREAT while trying to gain your business which explains all the five star reviews but after you sign on the dotted line, Public Storage doesn't care if you are a long time customer. I have occupied the same unit since 2009 and every year the price goes up. My problem started when the elevator was not working for two days when I needed it which made me have to use the elevator on the other side of the building opposite to my unit. Then as usual, there were no flat carts available. While talking to the property manager, I also commented how deplorable the storage site was. It was always painted and swept clean. I also found out that other people had lower rates then me for the same 10' x 10' unit just down the hall. When I asked the property manager about this I was told the only way to get a better rate was to vacate my current unit and go to another 10' x 10' unit also down the hall. I asked why do I have to move my stuff, why can't I just get the better rate? I was told that's just the way it is. After talking to the district manager as well as customer service, they lowered the rate $50.00 for six months, but how unfair that I either have to call every six months or move my stuff. I guess it is my fault that storage that is supposed to be temporary turned out to be seven years but usually a landlord is happy to have a good tenant.

Very friendly staff...Andrew was thorough and funny. Took the stress of moving away. Highly recommended!!!

Casey was very helpful. I went in to the location looking for boxes to start packing but was over whelmed. She took the time to listen to everything I was packing and set me up with the right amount of boxes to start off with. Thank you Casey!

Associates were very informative and friendly l! They explained everything to me in detail and were even helpful with carrying my boxes! Highly recommend this place

This place was awesome, Casey was a very helpful and also very nice

Very friendly staff! The manager Jessica was very helpful & informative. So was another staff member named Casey. They were both very professional & answered all our questions. Would recommend public storage to anyone especially that location due to the friendly staff! 5 stars

I definitely recommend this storage place to anyone who wants the best service. Maria was a great help and her customer service skill was a 5 star all the way. Thank you Maria for all your help.

Had a great experience with Maria and Jess today. My uncle needed to move stuff last minute and they made it work perfectly for him. We were cracking jokes and having a blast while getting the deal done. My kind of business deal. And the place is spotless. I owe them lunch, that's for sure!

My experience @ Public Storage was a very good one. The woman that helped me, Maria, was extremely nice and knowledgeable about the facility.

Great service!

The manager Maria knows her stuff And that makes all the Difference!!

Shama was very helpful, and professional. Great customer service. Thanks.

Shama has been amazing to my mom and I. I consider her a job well done. I would recommend anyone to this storage unit because of shama. She has went above and beyond. She deserves the highest rating on the next revenue!!!!!!

Absolutely amazing staff...Maria & Jessica were phenomenal and made the move in process as easy as could be and accomadated all my needs...have used several other self storage establishments on the island in the past and I have to say not only is this the best place the staff makes it that much better and I am very comfortable and at ease leaving my belongings here!!!

Shama was very helpful and lovely in all. She was so sweet and just a lovely young lady. I would recommend to every and anyone.

Customer service was great very helpful show me unit was clean and explain everything well

The Staff was very friendly and did their best to accommodate my needs. Maria was highly professional and knowledgeable .

shama was great to deal with - knowledgeable and a great personality made me feel very comfortable- place is super clean and well taken care of

Thank you for your help Maria

Thank you Maria for all your help!

Everything was well organized and process went very smooth. Thanks to Maria! Super helpful and professional. Highly recommended if you need any help.

Thank you very much Maria

Staff was Highly Attentive and Courteous, as well as Patient, Prompt and Professional. Thanks again Maria, for Confirming and Honoring my Online Reservation. In regards to the Multiple Promotions being Offered, it Could be Better if they were actually a Money Saver vs their Competitors Everyday Rates. Otherwise, they are by NO Means

Xavier was a great help. Got me moved in and set up quickly & efficiently

I would like to thank Maria for helping me with storage. I was very stressed as i thought i had made a reservation but she took her time and explained everything and actually was able to relax for a little. Thank as well to Xavier he made little jokes that put me in a greater mood

It was a pleasure dealing with Maria even though i told her i used to store here she still took her time showed me the unit and recommended how i can protect my things. Xavier was a pleasure workin with as well. Thank you

I had came in earlier in september to look at some units Xavier explained everything in detail but i was not able to get the unit then. When i came the second time Maria was more then happy to help me and even though i told her i seen the space she showed it to me again and went over all the informarion again. She even granted me the original price that i jad reserved. It was pleasure dealing with Maria and even spoke about military life 😊

Great customer service. Xavier explained everything in detail during my move in and Maria provided excellent service with her follow up phone calls.

I will like to thank maria for her patience with my mother and I. We were 15 minutes ate but she still took her time to make sure the unit i reserve was the right one and then she even helped get what i need to protect my mother belongings. Thank uou again Maria it was a pleasure meetin you today

The level of customer service can only be described as professional. Maria and Xavier were helpful beyond my expectations. They ensured I rented the correct size bin and worked with our moving company to ensure everything went smoothly. It was a pleasure dealing with professionals.

I have a parking space at this facility. I had left but i made sure if i needed a space again to come here as Maria is a very exceptional person. She always has a smile on her face and when i have a problem she looks for the best way to help me. Thank you

Maria and Xavier were very pleasant to work with and extremely informative. Made the experience very easy. Facility very clean.

Great storage unit. Ask for Maria and xavier

Xavier and Maria made renting a storage unit painless and easy. They were very informative and were a pleasure to deal with.

Our experience at public storage was very pleasant. Maria gave us the biggest welcome smile I've seen she was so sweet, Xavier was just a saint, handled our account with the utmost respect and very professional. the place itself and storage unit is extremely clean and well kept. I would definitely recommend this storage to my friends and family.

Very pleasant experience. Maria was very helpful . The atmosphere is very clean

My account was handles by Xavier. He handles everything with diligence and knowledge. I would highly recommend this facility. This is the second facility that I've been to and I know the difference. Xavier's pricing is very good for the consumer.

Maria the property manager was excellent!! 10 stars if I had the option. Very helpful.

Maria was very helpful, very professional, she makes u feel comfortable not a Stanger. will always recommend public storage on 275 veterans road..THE BEST

Wonderful experience with Xavier! He made it quick and easy. A great asset to this company! Knows his stuff.

Maria did a great job explaining everything to me. She was very helpful

I walked in looking for information about renting a storage unit. The staff were so helpful and friendly, I was able to ask all the questions I needed and they even had some questions for me as well. They asked me questions to help me pick the best size unit for me. I felt like they listened to what I had to say and it was an experience beyond my expectations. I would refer anyone who needs storage to choose veterans site to do so. You will enjoy the visit every time!

I have received the BEST treatment at this location ! Go see them Whenever you need a storage unit, just make sure to ask for Maria... she is the best and one of the nicest people you will meet. Thanks again Shawn from miami

Place is clean and easy to navigate. Maria was professional and very helpful through the whole process

Great professional service from Maria. She went above and beyond to accommodate my request for a space on short notice.

Maria was very helpful in showing me the unit the was right for me as well as saving me money. You can tell she is there for the customer. I would defenetly recommend Maria for your storage needs

Maria helped me, she was very knowledgable about the space I need to store the items I wanted to store, she is very professional and a credit to Public Storage. She took her time in making sure I got the unit I needed. She then explained and the packing material she had to offer that was at a very reasonable and competitive price. I was a pleasure doing business at this Public Storage and I would recommend my relatives and friends.

Great service and amazing price points. Property manager was very nice and very knowledgeable regarding products and services.

If your looking for some extra storage and want a spotless area to keep your stuff,look no further. I was looking around the area and checked out a few storage places, when I came here I was impressed by how clean it was and the assistance that was provided when I walked in. There is a woman named Maria who was at the front desk, she asked us a few questions about what we needed and how much we had to store. She was helpful and friendly and showed us a few units before we decided which one suited our needs.I highly recommend this place and want to give a big SHOUT OUT for the customer service that Maria provided!

Had a wonderful experience. There is 5 star quality and very helpful and patient. I would recommend storing here. Thank you Jen!

I'm so happy with this storage facility. The management made me feel very welcome and secured with my belongings

Maria was awesome!

I highly recommend it. Maria helped me in a professional and caring manor. More importantly, it was affordable

they helped me in my time of need. i had an unexpected, urgent situation and Maia assisted me. Maria was caring and found me a unit that was affordable and spacious. i recommend this highly

Outstanding service. Easy signup and they were supportive at the day of occupancy. The store manager offered variety of size options that would fit my home needs. The storage units are beyond clean, well maintained and fully attended. Further the district manager is such a great guy….we had a little issue transferring between units and he resolved it promptly. I highly recommend them for your storage needs.

Great service and friendly staff. Maria took care of all my needs and concerns. Thank you so much you made it fun. I will refer all my friends!

Maria was an amazing help, she helps with all your needs while not trying to empty your pockets. This place has everything you need for storage at great prices. Service was excellent I highly recommend!

This place is absolutely wonderful jessica and Maria were beyond helpful!!

Awesome :-)

I've rented several storage units at this location and have always had a great experience! Nick and Maria are both kind and courteous and always make the process as easy as possible! Jennifer

Clean facility. Great staff. I've been here for about a month already and Nick made my moving process easy and fun. Free use of carts is a definite plus.

A lady named Maria helped me, and she was pleasant to deal with. Knowledgeable and informative on what was needed, very smooth transaction.

Nick was very helpful and made setting up my account a pain-free experience.

Maria is so amazong! She saved me so much stress over packing my mothers belongings. Super helpful, I will make sure to make my mom buy her packing materials here.

Maria was extremely helpful she explained the many uses of all the boxes. I went into the location not knowing what I exactly needed for my move. She made me feel comfortable and I began to relax and not feel anxious about packing. Great service, I will definitely be back the next time I need packing supplies.

I've been a unit owner at this facility before it became Public Storage and I've never had any issues. Maria was very helpful with my recent unit consolidation, initially on the phone, as well as in person when I arrived to close out my second unit. Thank you Maria :)

I thank Maria to get me the right unit at the right place. She was nice enough to wait for me as I came after 6pm. She also got me the perfect items to help protect my items. Thank you Maria

Maria was so helpful in selecting a storage unit. Very polite, informative and professional. Made the experience pleasant instead of stressful.

Maria and Nick are the property managers. I have been a customer of public storage, on and off for almost 10 years. Maria and Nick are always very accommodating. The units are always clean with no water, mold or insect issues. Location is convenient with easy access to 440 expressway. Book online to get the best deal! Even though Maria is a ny mets fan, we still like her ;)

Great that I went to Public Storage for my special needs. Maria, Manager there, was so knowledgeable and helpful. She was courteous and took her time to explain everything to me. She called me as soon as a promotion came available and I went right down to secure a storage space. So far I am very satisfied with my location and their staff and services.

5 star's to maria wish there was 6 but there's not , Maria she's the best very polite , an respectful an an very helpful an friendly couldn't ask for a better person to help mee lol thanx , maria

I went to public storage and was greeted by Maria .I asked to see a storage unit she was very helpful and explaned everything clearly and very helpful .Thank you Maria

Maria was amazing. She stayed late to check me in and was very helpful getting me set up. Thanks! James

Maria was an exceptional person of service and made the experience as easy as possible I would recommend this facility to anyone

Maria and Nick were amazingly helpful and pleasant

Maria was a great help. She was very patient with me and my questions. 😊

I came to get some boxes. Maria and Nick where very knowledgeable and they even showed me a unit where I could store my furniture until they are done remodeling my house.

I had a great experience. Maria and Lex were very helpful with helping of the merchandise and they also gave me several different options for storage. Very knowledgable.

Recently stopped by to grab some boxes and moving supplies. Great staff and selection

Very impressive setup and very courteous service by Nick. And the price is reasonable.

My experience here has been excellent. Highly recommended.

Had to rent a storage unit last minute. The staff was very helpful getting me a space to fit my mother in laws whole house with short notice. They also had all the packing material we needed at competitive prices.

Great staff and facility. Nick was very friendly and helped me get set up with a storage unit quickly. Facility was clean and I highly recommend this to others in need of storage. The prices were pretty good too, 50% off 1st month.

I'm writing a review to let everyone know how wonderful my experience is at public storage .They are wonderful people and very nice to me I've had my truck parked in other storage facilities and nobody can compare to them it is a safe and clean property . I can't say enough about the manager how nice and helpful she is to me when I come in there. And also the employees I would highly recommend this facility what storage and parking

great people frreindly and clean

The management and the staff are very accommodating, the facility is always kept neat and clean. Highly recommend this facility for your storage needs. «:::P:::» «:::E:::» «:::R:::» «:::F:::» «:::E:::» «:::C:::» «:::T:::»

The staff are very professional, friendly and very helpful I would rate them five stars across the board.I would highly recommend this facility for your storage needs.

After another storage facility in the area left me flat with a disregarded reservation and a truck full of boxes with no place to store them, I found Public Storage on the internet. From my first call they were fantastic. The site Manager Pat returned my call within minutes answered all my questions and gave me a complete site tour. Pat along with the rest of the staff is pleasant and efficient. The locker and site is clean and well lit, with a large freight elevator and great access hours. The onsite store has every type and size box along with all packing materials you would need to make moving and storing your items as easy as possible.

Rented here several years ago and everything went great. Stopped in to inquire about getting a space again. I will be renting at the end of the month when I move. The place is very clean and I feel safe going there by myself.

The facility is well maintained and the staff is wonderful . Always looking to solve any problems I may have. I was in the process of moving and they had all the packing supplies I needed. Overall, excellent experience !!!” Less expensive then the other places. I have been a customer here for many years. Would recommend

My husband and I have been storing here for several years. The place is great clean secure and Pat and Nick are great. Very helpful pleasant and precessional. If you need storage this is best place on Staten Island

Clean facility, and helpful staff. Would recommend to anyone looking for a safe, well maintained place to store your belongings that you don't have extra room for. Also, fairly inexpensive.

I have been using this facility for over two year now and Pat has treated us like family from day one! She showed us the unit we needed and explained in detail the process. She is a gr8 asset to this company and I would definitely recommend this company to everyone I know!!

I don't usually write reviews but I felt that I receive really great customer service from The property manager Pat and Nick . They are always ready to help. I usually need help with locking my storage room and finding a cart. They are always professional and friendly. The place is kept very clean. I would definitely recommend this facility to my friends and family.