Public Storage Self-Storage Units at 305 Del Dr, Farmingdale, NY

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 63/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 63/mo $70Best Price Label -
5'x5'Online only price$ 73/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 73/mo $81Best Price Label -
5'x7.5'Online only price$ 75/moSmall 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 75/mo $83Best Price Label -
5'x10'Online only price$ 77/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 77/mo $86Best Price Label -
10'x5'Online only price$ 98/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 98/mo $109Best Price Label -
7.5'x7.5'Online only price$ 113/moSmall 7.5'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 113/mo $126Best Price Label -
10'x7.5'Online only price$ 126/moMedium 10'x7.5'- Climate Controlled
- Upstairs/elevator
$ 126/mo $140Best Price Label -
10'x8'Online only price$ 134/moMedium 10'x8'- Climate Controlled
- Upstairs/elevator
$ 134/mo $149Best Price Label -
10'x10'Online only price$ 148/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 148/mo $165Best Price Label -
8'x20'Online only price$ 169/moParking 8'x20'- Uncovered parking
$ 169/mo $187Best Price Label -
10'x20'Online only price$ 271/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 271/mo $301Best Price Label -
10'x15'Online only price$ 272/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 272/mo $302Best Price Label -
10'x15'Online only price$ 314/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 314/mo $349Best Price Label -
10'x20'Online only price$ 371/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 371/mo $412Best Price Label -
10'x20'Online only price$ 389/moLarge 10'x20'- Outside unit
- Drive-up access
$ 389/mo $432Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Farmingdale
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Farmingdale Storage Units at Route 110
This Farmingdale Public Storage is located near Farmingdale Road, also known as State Route 109, and is at the corner of Del Drive and Route 110.
The facility offers more than 1,300 affordable storage units, in a mix of indoor and outdoor, drive-up options. The storage area is accessible with a key-code password, and customers have the option of renting climate-controlled units in a range of sizes to maximize space at home. There are also enclosed vehicle storage spaces, ideal for year-round storage.
The location is near a residential area with a shop-lined Main Street and a Village Green that hosts concerts in the park and movie nights. It is also just south of SUNY Farmingdale State College.
The Farmingdale area is home several parks and golf courses, including Bethpage State Park and Massapequa Preserve, and this Public Storage is a good place to visit between jaunts.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 501)
It's ok.
Amazing benefits to say the least of my initial experience to get a storage unit without hassles. Meredith acted in a professional manner especially assisting me to get my storage unit. As it was a very simple easy process, enjoyed! Also the other reps Melissa and Heather were quite approachable and we're great above and beyond with customer service showing me how to access my unit and making sure. That I have continued customer service help if needed, that's like icing on a cake gotta love places that appreciate the customer client!
All i can say is Melissa Melissa Melissa!!!!!! She's the best. This place has quality service and questions are always answered. Highly recomended
Carts aren't available after office hours and elevators don't work even when using the code to activate them. Also no doorstoppers in the off chance you need to use both hands to lift whatever you're moving.
Melissa, Alex and Meredith were wonderful. They were polite, pleasant and very helpful. I would recommend Public Storage to friends, family and the public. Thanks again! Great job!
Horrible customer service you can call n call n call n no one everrrrrrrrr picks up... The prompts say leave a message n someone will get back to you I left three message n still waiting for a call back...
Horrible Experience. This company are thieves. Always paid even if at times could be late but they always received payment. One month passed that we didn't pay than they say all our belongings are no longer their with out in advance notice. They say they have a Spanish interpretor which we asked in the beggining of signing on and moving in. So why couldn't they get a Spanish speaking person reach out and speak with the person of the lease about canceling our agreement if they have her phone number. We could have made a better payment plan. Slowly take our things out while they would always receive payment. My stuff was definitely worth more than a month or 2. If they were gonna not have my stuff after more than half of year paying than what were all those payments for That is careless of the company to not give a good communicated notice to a customer going thru hardship at the end of the pandemic. While we still tryna find the correct home . I thought this company was better but I guess not. Now I will never trust nore refer anyone to this company ever again. Worst life experience ever.
Location is very nice and clean. Very friendly service
Melissa is the best. Saved the day! Stayed late to get us a spot !! Thank you!!
Little tricky to enter and parking lot is small but otherwise clean.
1 word? Amazing. If you need quality service and detailed help with your transition, you'll enjoy this place just like I did. Melissa, you saved my day today and uI can't thank you enough! I'd give it 100 🌟
It is very clean!! Don’t stay very long!! I have been with them for 25 years and the longer you are there your price for renting goes up. Started at a low price now it is up to a car payment. Don’t have any storage where I am renting. So disappointed in them. Can’t even use their dumpster to get rid of garbage. Have to take it with you!! No bathroom service. They have them there can’t use them. Just so crazy to me.
Nice size ground floor unit. Easy to rent. Unfortunately rainy day.
Melissa, Meredith, and alex are very helpful when I come to the property every time.
In all my years, I have never seen such gross incompetence. The employees, the property manager, and the district manager are completely inept and incapable of their jobs. From managing to ruin my moving plans costing me hundreds of dollars in fees, to relocating my account to another facility thousands of miles away, to the pompous arrogant and rude attitudes, you really couldn't find a more unprofessional organization to safeguard your families valuables. To make matters worse, the facility is in complete disappear and disarray. Covered in Dirt, Trash and Germs. So Much for their claims of "sanitizing daily". Unfortunately for me, I am moving cross country in less than a week, and couldn't move everything across the street, on short notice, otherwise, I would have. STEER CLEAR AND AVOID!
Clean and excellent customer service high security great
Half the time you try to go to office to get key for cart.....door locked and no answer.....person prob sleeping in back.... all bathrooms always out of order.... do not rent from this place.... find another
Thank you Melissa and Meredith you were great I am very much appreciated to explain everything in detail. Thank you again
Now I don’t even do reviews often unless it’s absolutely called for. But This Farmingdale, NY (Del Drive) Public Storage is the Best in the area. It’s the Cleanest, Most Professional, with the best Customer Service. Moving is hard as is , but it has been the easiest Transition using this public storage. Ask for Melissa, I was greeted as soon as I pulled in and she made sure i had all i need moving into my unit. I would Highly recommend this location.
Melissa, Meredith and Alex are great help towards me! Great service at this location.
Beautiful people. Melissa, Alex, and Meredith is very caring, understanding, listening to your concerns. Returning customer.
Best service provided by Meredith and Melissa
Melissa was great, very kind, patient and very helpful. Thanks your for your great help🌟⭐️🌟🌟⭐️
@Melissa helped us a lot, she went through all the process with us . She was very kind and patient.
Jason and Melissa were a great help to me. I really do appreciate it.
Meredith and Melissa provide great service.
Stay away company is a complete rip off. They will take advantage of you. Dealing w corporate is a joke. Keep easing rates. Will give a new customer a unit for half the price they will charge an existing customer
I have used their locks and twice now your locks have failed you need to go there with a cordless grinder they will not let you use their electric it's their locks that are failing and I haven't been able to get access into my bin for 2 months they expect me to keep paying the bill on stuff that I can't get my hands on that I rely on to make a living. Very unhappy I think they should make some type of accommodation or something as far as your credit for my rental
Melisa great service very helpful and knowledgeable
Meredith provided excellent service. Nice and east
Melissa & Meredith where extremely informative. And helpful on getting the unit we needed. Thank you so much for your help
This place is clean i like it
Received quality customer service from Meredith. Great hospitality as well. Thanks Melissa as well.
Muy bien atendido por Meredith 👍
Great customer service provided in english and spanish. Thank you Melissa and Meredith
Why is my 5/5 space that I rented long ago being advertised much cheaper today than what I pay,
Came to deliver some items my daughter was placing in storage. GATE WAS WIDE OPEN WHERE ANYONE COULD COME IN. Staff was not at desk for assistance and door was locked. I called customer service and they were clueless into the next steps. No staff was able to be reached. The loading wagons have locks on them so you can't utilize them without a key. So they are useless just like the staff here. Numerous calls were made to no avail and movers hired are on the clock. Spent 15 min on hold for a customer service representative not to be any help. If a fire happened here besides the fire department being called customers belongings would be delayed assistance waiting for staff to assist with pertinent information needed. Upon the arrival of staff after the inconvenience Simone arrived very apologetic and professional and explained that staff was reassigned to another location to handle something. If it wasn't for her professionalism and demeanor I would of kept my rating at a 1 but I will be fair. The place was clean and she turned out to be helpful.
I thank God so very much for Melissa! She's God sent! Melissa has so much patience! She kept the same kind spirit! After working with her she needs a nice paid vacation! She is employee for the year!
Awesome Melissa is Great
Melissa & Simmone are exception with their customer service and help. Words can’t explain how great full I am! Thank you!
I would to Thank Melissa for her professional conduct. As well for her willingness to go above and beyond resolve issues. She is a asset to the public storage business.
Melissa was awesome and exemplifies what great customer service is all about! Thank you
We accidentally forgot to replace the cover for our trunk when we unloaded our items yesterday afternoon. This morning we returned and spoke with Melissa. She was really kind and understanding. She said it was probably in the dumpster. She went out and opened it and there it was. Thank you Melissa for your friendly and understanding attitude. Your help was greatly appreciated.
Had to do a service here, the feont end employee was extremely helpful amd made the process extremely fast .
Thank you heather !!!!!!
I would say 5 stars if they fixed one issue, its with the elevators...when you use your phone app to unlock, youll step inside and half the time you have to step back out and reorder an elevator
Excellent popcorn And friendly service
I have rented a storage unit at this location for 2 years now. Nothing but great things to say! Management is super helpful also, had the pleasure of Melissa’s help.
I’ve done the storage unit thing many times over the past several years… But I have to say my experience with both Meredith and Melissa @Farmingdale‘s Public Storage was simply awesome! Meredith answered all my questions, showed me the unit I wanted, and processed my rental agreement etc. quickly. If you want short, sweet, direct, and honest, this is the place to go! Thanks!
Melissa Meredith and Heather is very helpful towards me Everytime I come in to pay my bill
Melissa, Meredith, and Heather helped me out after I reserved a unit online. They provided me all the information I needed when I stopped in to check on the unit. I highly recommend the location due to customer service and professionalism.
Good customer service Mellisa is very helpful in answering all of your questions
Had a great experience with these people here at this public storage! Great people here! Meredith and Heather are wonderful! Highly recommend this location! And Melissa of course too!
I had the pleasure of coming in Friday afternoon and being greeted by Heather who happens to be an angel sent from above. She made my process super easy. Walked me through everything and went as far as accomodating me to another unit. I highly recommend this location
I had gone to a few places and found Melissa at Public storage Dell Blvd location very helpful. Melissa was glad to explain and answer questions. She was patient. Thank you Melissa you made this experience easy.
Meredith me ayudo a traducir la unidad que melissa rento. Buen servicio. Gratis service
My Mother & I were met as soon as we walked in By Heather B. She took the time to show us several units, as well as answering all our questions, and addressing our concerns as it pertains to the unit size, price, and accessibility. She was a pleasure to deal with and couldn’t have asked for a better representative. Thanks Heather, see you soon
Went in to Public Storage today after having issues finding storage for the last few weeks. Worked with Heather at the front desk who was extremely helpful and kind. We were able to get our transaction done and even make a few jokes along the way. I definitely appreciate the customer service and the speed of the transaction. We're definitely glad to patronize this location especially because of Heather.
Just acquired a storage at this location and my sales rep was Melissa. Very well informed. Was very polite and made me feel very conformable to acquire the storage. I have never had storage but with Melissa's knowledge and professional Customer service made me decide to acquire. Her customer services friendliness was great. She is a keeper. Thanks Melissa.
Don't go there prices are way to hi. They raised the price two times in one year
Very nice at Front Desk, assisted me properly with all the information. Showed me where everything was and have excellent customer service. Melissa helped make the process fast and easy!
Melissa at the Farmingdale location was nothing less than excellent. I appreciate her! Thank you.
Great customer service as usual. Thanks to Heather for all the help!
New to storage auctions, staff was very willing to help and assist. Thank you for a smooth transaction
Heather was amazing I recommend dealing with her
I had excellent service here. Definitely a good experience. Thank you so much Melissa! Super friendly, helpful and accomadating. A+++++
I just got a second storage unit at this location. The site is always clean, I've always felt safe coming here, and the staff is always friendly. Heather was very helpful in finding a unit close to my existing one and at the best price. While I was there, I was impressed by how professionally she handled each customer.
Had the pleasure of dealing with Heather on Sunday January 23, 2022 Moved into a small unit her professionalism and warm spirit was truly amazing. I took one star off because my storage unit keeps going up. Other than that the place is very well kept
Melissa was very friendly n professional all the while trying to help me to get the proper storage unit to put my things in….I would recommend Public storage to others….ty Melissa for all your help 👌
Melissa was of great help over the phone and at the location helping with my downsizing i was very pleased. A week later i came to do the transfer from one unit to the other Heather helped me thru the whole process i was very pleasing great customer service and im happy with my new unit.
Fair pricing and good temperature control.
Great experience with Meredith and Melissa. Signed up for three lockers. Paperwork process was seamless. Took me for a tour of the space and my lockers. A+
Melissa is the Best ever Woo Hoo Melissa
Melissa and Meredith are very knowledgeable and helpful.
Heather was great she helped us out . Was at the other location and got so frustrated with the kiosk. Heather took care of all my questions concerns .thanks heather
Heather was super helpful! Great employee. Much needed in person help since other location o KY had a kiosk. A big thank you to Heather !
Melissa is a excellent worker
Amazing experience!! Very helpful! Went above and beyond.
Convenient location. Staff is very friendly! 5 stars!
Melissa is very helpful and kind and property is clean
Melissa was extremely helpful and super nice! Made everything easy for us :)
Melissa was very knowledgeable and very helpful as well.
Chris went over and beyond to help us out in a pinch!!! Exceptional customer service!!! He Really really took the stress out of our situation thanks a bunch!!!
I appreciate the fact that Melissa took the time and provided me with a discount on my storage rate since I've been storing here for many years. I come here a lot to pay my bill.
Great customer service! Great location for storage needs as well as purchasing packing supplies. Melissa and Andrew are very helpful. Highly recommend!
Melissa was excellent, good service 👍🏽👍🏽👍🏽
Melissa Thank you for help today. You were very professional!
Melissa is helpful every single time . she has been a total blessing to us. She'salways very professionaland courteous.
Melissa and the whole staff were extremely helpful, help me get exactly what I needed and ended up paying way less than expected
Melissa is very help full every time I am I the store
Huge fan! I’m pleased with the security & privacy I’ve endured while being a customer here. Big plus to location being conveniently on route 110. Highly recommend!
Melissa!! Is a very awesome customer service rep..I was totally surprised...I didn't know that there were still Good Customer ethics being displayed at Public Sorage until I come to the location...Melissa made sure I every I need for me storage she even introduced me to the App is by-the- is so cool..so today I am honestly Rating Melissa's to a 5 start with her customer service ethics...Thank you Melissa you're awesome 😀👍
Melissa was wonderful. She answered all of my questions and was very helpful.
Melissa Very knowledgeable,very pleasant to deal with. If you every have any problems ask for MELISSA
DO NOT USE THEM, THEY ARE VERY UNREASONABLE. WE REMOVED A LOCK 1 DAY INTO THE MONTH AND THEY CHARGED US A FULL MOTHS RENT. WON'T EVEN BUDGE ON THE PRICE. I OFFERED TO PAY HALF AND WAS DENIED. WOULD NEVER USE THEM AGAIN.
Public Storage is amazing! I highly recommend.
I really like this location in Farmingdale! Melissa is a great customer service representative; she’s very courteous and professional! This in’s a great place for storing your belongings.
Melissa is always ready and very helpful
Melissa was a great help! Awesome!
Melissa was very professional and patient. She helped me and answered all my questions. I was happy to see her the second time around because I knew that I did have to worry regarding transferring from a smaller unit to a larger one.
Melissa was so very helpful to me , from start to finish! You are very fortunate to have a professional, courteous associate like Melissa as a staff member! The storage units were secure, clean and easily accessible. Public Storage is the place to go for all your moving and storage needs!
I am a first time rental and I walked into public storage with lots of questions. I met Melissa at the front desk and she walked me through everything. She was calm and patient and quite knowledgeable. I am confident that she would be able to help me in the future with any questions I might have.
Great, safe place to store. Melissa was very helpful with all of my questions. She went the extra mile to help me get situated. The manager Matt came in and was very polite and professional as well. He really loves Drizzy Drake. Thats his favorite. A++ location. Highly recommended
Public storage Dell drive in farmingdale friendly fast courteous polite service couldn't ask for a better storage also very clean
On the outside security, lighting, and locked gates to the inside where I was met by three lovely knowledgeable women who gave me the grand tour. They didn't miss anything. Unfortunately, as there is only a month to month agreement, and no longer term contract, they will randomly continue to raise your price until you can't afford it. When you leave, they don't care because someone else will come in at a reduced price, and they will start bumping that person up.
Melisa Very nice helpfull exelent
They very helpful. I would recommend to anyone.
Great place
Great service Melissa is very helpful and the best staff service .
Melissa makes sure that everything works right. I feel comfortable with my things here
I just wanted to say that Melissa was great and very helpful. I strongly recommend using this storage facility.
Just a quick note ... which needs to be said ...Obviously having family belongings in storage is not easy through these trying times. But, Melissa at Farmingdale public storage has been more helpful than anyone could imagine!!!!. Only met Melissa once, because I live in florida. But, I know if I ever needed anything taken care of... Melissa would be right there to assist !!! Thank you so much Melissa !!! You are awesome!!
Have even using this storage company for years. Just had to get a third unit, Melissa went above and beyond to make it easy for us. Thank you Melissa!
Melissa such a nice lady very helpful
Very easy, simple. Melissa was very helpful
Melissa is an absolute angel. An amazing person and individual who went out of her way to help me in a moment of distress and desperation. You should be more than proud to have her working for your company.
Melissa was so nice to me
Melissa was absolutely fantastic! Great Friendly customer service!
Melissa was Great! She made the process extremely easy would recommend highly!
Melissa is a true professional and provides great customer service.
Patrick and Rosa were very friendly and helpful!
Melissa was very helpful
Rosa was very helpful and kind, great customer service!
Melissa was very friendly! And helpful! I was greeted with a smile! Very warm person!
melissa is an Allstar. She was kind patient and through.
I recently went in and was helped by Rosa. She was extremely helpful and informative and made the experience there great. Facility was clean and 10/10 recommend going.
Melissa was a great help.. Thank you
Great customer service! Thank you Melissa for all of your help!
Melissa is very nice and respectful.
Was with a friend to get into his unit that his sister opened for him we really had no clue how to go about getting through the gate n unlocking a cart n they where no help inside even thoe we had all the proper paperwork and ID
Melissa at public storage in Farmingdale was outstanding! She was so helpful and answered my numerous questions! Friendly, helpful and efficient service!
Walked into public storage on Rt 110 and was immediately greeted by Melissa I told her what I was looking for and she told me Steffan could help me... he was totally professional and very informative about the whole process I was very impressed thank you Steffan and Melissa will definitely recommend your establishment
Melissa & Stephen are the best. Great service.
Nice , clean
Was with my friend looking for a unit. We weren't sure of which size to get and Melissa, who works there, patiently explained our options and walked us around to show us different units. She was great...ask for her when you go look at your choices.. The place was clean and climate controlled. Would recommend.
I previously rented from this location. In need of storage space again, looked at other places and back a public storage facility. The facility is clean, well lit. I feel safe!!! The staff, especially Melissa define the true meaning of excellent customer service!!!! So happy to be back! Highly recommend!!! 😃
Melissa Was Very Helpful.
Melissa is wonderful, she was extremely helpful and very patient. I would definitely recommend anyone to come see her for assistance at the Farmingdale site!
Customer service is great and very helpful, Rosa was amazing!
Melissa & Vinny were super helpful. Signed me up for my unit in a breeze. Service with a smile. Would definitely recommend this location for storage. Great location too.
Melissa was a delight very professional and helpful
Ok
Melissa is fabulous-so helpful and patient! Highly recommend
Melisa was a great help!, very informative. Everything is always clean and i always have a great experience when i go. Thank you Melisa : )
Melissa Helped me out when I was in desperate need of getting into my locker and she stayed late to accommodate my family and me even though we ran late, and waited to make sure we were ok. Fantastic employee
Melissa was Amazing with everything,she was more than helpful with every step with signing up for the first time! A real asset to this company! Justin F
Melissa is very pleasant and professional
Melissa was very helpful. I am recommending this location to all my friends. Great customer service!
Melissa was very informative & helpful. She took the time to explain the details about the facility, walked me to different units & is very knowledgeable! A pleasure to work with!
Wonderfully run!
How can I get a hand truck after office hours? They are all chained and locked?
Melissa was extremely helpful. She went out of her way to assist me.
Rosa good
Friendly staff, clean units, great price
Melissa and Rosa were very helpful and honest and made this process very easy
The staff was attentive and nice. The place was clean the unit was kept at a good temperature. Was there for two years and all of my items were kept in excellent condition literally no complaints very happy!
Came here with a dire need for a storage unit, was needing a larger unit and they tirelessly showed me many that did not fit my needs , Melissa & Meredith kept working on it till we found the right fit! They are wonderful service people , patient, kind and understanding. They are truly an asset, not only to Public storage, but also to the customers they serve daily, my sincerest thanks to you both!
Public storage farmingdale nice and safe I would recommend him to anybody my friend Melissa
Meredith &milisa are great with a big smile and very knowledgable in the service I received.
I am giving 5 stars to this Public Storage facility because Melissa and Merrideth were super helpful! They followed all Covid-19 regulations while helping me. I wanted to use the stairs so Merrideth (she was so pleasant and helpful at the desk) phoned Melissa who met me and took me to the staircase and showed me where I needed to go. After I loaded up my truck I realized I couldn’t find the keys to my locker so I went to the office where Melissa was. She walked me back and again waited until I looked for my keys, when I couldn’t find them she offered me a solution and walked me back to my truck. While I was thanking her for kind gestures and awesome attitude she looked at my car and said “Are those your keys?” The keys were on the hood of my truck! Melissa truly went above and beyond and it was great to see someone so eager to help a customer! Melissa and Merrideth you are both awesome employees and I appreciate your hard work...it made my experience a positive one!
Rosa was so helpful the best experience and great customer service!!!
Rosa and Erik were very helpful, answered our questions with ease, outstanding customer service, highly recommend
Awesome help from Melissa and Eric super quick and friendly
Great Service
Melissa did a great job, especially with COVID-19 precautions. I use Public Storage every time I need to move. Would recommend keeping the lock for future use.
Rosa was very helpful and informative to me.
Margaret was professional and was able to answer all my questions. Highly recommended!!!
Melissa is always so nice to me everytime i am at this location. Ive been storing here for a while and she has always been so nice to me and has great customer service skills.
Margaret was the best. This is my first time ever moving and having to have a storage unit and she was so nice and so accommodating. She made my life so much easier I was stressing out so bad. They gave me great prices compared to all the other storage units I really looked at. I give Margaret and public storage 5 stars. I was so thankful for her that night. Great service and employees.
Margaret was amazing she helped me with all my needs very clean highly recommend
Margaret is a very helpful staff member.. she was very kind,respectful and understanding..
Melissa was helpful
Love Love. Especially Melissa who been the most shining example of customer service - especially during someone's grief. Professional and did her job with disclosing matters concerning my unit *yet being exceptionally in tact to hold my heart. This will forever be my best experience with this location.
Easy, clean, and safe! Margaret was super helpful, answered all of our questions and was a pleasure to work with.
This place is absolutely the best. Melissa and her staff are the best.
Melissa, Rosa and Richie are very nice and helpful. Clean and safe facility.
Richie, Melissa and Rosa are so helpful to me! As always!!!
Melissa was upsoluply great.
Richie Was extremely helpful and very polite while i was there. i would highly recommend going to this storing facility and i would definitely ask for his assistance if you have any questions or concerns.
Margaret was awesome in helping me with my issue. She followed up every step of the way and resolved my problem quickly and efficiently.
Margaret was able to help me with everything I was looking for with a storage unit , she was very sweet and efficient! I would highly recommend the customer service here!
Want to a special thanks to ms Rosa she was great answered all my questions and made the process simple and easy and would definitely recommend
Melissa helped me past office hours. Truly appreciated
Margaret and Rosa were extremely helpful and provided me with exceptional customer service. Facility is very well kept. Would highly recommend!!!
Melissa was so helpful and I’m glad I bought my storage unit from this location! Thank you!!
Melissa was extremely helpful and patient. Extremely friendly . An asset to public storage
Rosa was very helpful and attentive! I appreciate her help so much.
Good place cheap rates
Margaret and Melissa we fantastic they helped me with all my needs. Made sure I was aware of everything. Highly recommend!
Melissa was great ! She explained everything to me and she has a lot of patience . Thank you so much !
Margaret and Melissa we’re a huge help on me purchasing a storage unit. Margaret fulfilled all of my needs and we’re very informative. These ladies are two of the best!
Margaret and Melissa were extremely helpful with all my needs both very friendly will definitely recommend.
Mellisa and margret are amazing. Keep the place super clean. Well lit, and safe! Nice and well kept. Rent here!
I went in to get some pricing on a possible unit and was assisted by Margaret. She was extremely knowledgeable, helpful and friendly. Will definitely be returning to utilize this facility because of her assistance.
My boyfriend and I went in looking for a storage unit and to get pricing. The person Margaret who helped us was very nice and knowledgable. Even though we didn't make a decision that day we are are definately going to go back soon!
Love it
Melissa is great and very friendly every time I come in to use a cart
Melissa helped us rent our second storage unit this evening. We were running late and she waited for us to arrive. She showed us two units and we settled on one quickly and the checkout was efficient. Melissa explained everything to us. Public Storage @Farmingdale is luck to have an employee like her.
Rosa was extremely helpful showed me the different size units I was inquiring about and answered all my questions. EXCELLENT customer service.
Very helpful. Super nice. Had a great experience. Will use again
Rosa was very pleasant and nice.
They were extremely efficient and accommodating when signing up. Thank you!
Despite having an apt and this location calling me and haunting me on moving day, no one was there (a we will be back in an hour sign kn door) on my moving day with my things packed and hired movers. Luckily the public storage down the road accommodated me.
Margaret was amazing. She helped me with everything and was so knowledgeable and made the process so easy.
Margaret and Melissa are wonderful and they deserve 5 stars Margaret Scalice-Demuth
Margaret & Melissa were great and very helpful. Great assistance given with transfer move within unit.
Every time i come pay my bill melissa is always friendly and helpful
Melissa was great through the whole process and made everything easy through a stressful process. Margaret and Tyrell are great also! Highly recommend!
Thanks to Margaret and Melissa today. Great help. Great people. Thanks again
Awesome staff. Thank you Melissa at least I believe that's the woman's name. Great crew. Convenient location off Route 110. Cheers!
Margaret was an absolute joy to work with. Both she and Melissa made a very good first impression when I walked into your storage facility. Friendly, professional and informative was immediately what I felt and more importantly separated them from the other storage facilities I visited first (4 others ). From there Margaret took over by walking me through the building explaining in great detail how the floors were set up from a security standpoint to the climate control to the best way to access my unit both during business hours and afterwards. Margaret also showed me the various supplies that you had on hand and then went over the items I would be storing and the appropriate products for each of the items to protect them best while in storage. After looking over various size units I felt confident that Margaret and your facility was the best choice for me. Lastly I was pleased to see how clean and good condition your company maintains these units. This is my first time renting a storage unit but I can say with confidence I would recommend this facility to anyone in need of one. Top notch employees, facility and process. Thank you.
Needed some suggestions on my unit and Margaret was super helpful. She was patient and thorough with all of her answers and suggestions. I greatly appreciated her assistance. Shes awesome!!!
Excellent customer service! Melissa answered all of my questions and made the process super fast and easy!
Margaret is the best!! Very personable and knowledgable!! She truly cares for the people and their needs.
Margaret and Melissa provided me with great service today. Very pleased with the experience! Highly recommend!
Had a great experience here , storing my goods. Rosa And Margaret were amazing from start to finish would highly recommend this place
I came in to make a payment and Rosa was so helpful and very nice!
Melissa and everyone at 305 del drive public storage unit were exceptionally professional, very helpful, knowledgeable and a real joy to deal with considering how stressful moving is. I also dealt with the other farmingdale location and I had made a mistake in my reservation and they bent over backwards to help me even though they had no obligation to do so. Thank you for making a stressful time a breeze! Very happy customer. Thanks to all!!
Excellent service. Very friendly people.
Been storing on and off with public storage for a while. Melissa and margaret are great every time i need help with anything.
Love the staff, particularly Melissa! She’s beyond helpful and always has a smile with a matching pleasant demeanor! I would recommend this location to anyone with storage needs. Additionally, the building and surrounding premises is immaculately clean! Great find for me!
Melissa was great very helpful and efficient thank you
Vincent was super helpful and friendly. I got a call five minutes after I made my reservation online. And when I got there he made getting to my new unit easy and the contract, insurance info easy to understand. Only one criticism as I am in the hospitality business, I wasnt asked if there were any other questions or if there was anything i needed. Ended walking back and forth often from my car to the office because i didnt know you had to sign out the key for carts. Also, I had to ask what my final monthly payment would be with insurance. That should be made clear by the agent or on the iPad you sign but it wasnt. I'm not sure if they are evaluated on their upsell but Vincent got me the boxes I needed and didnt push on the insurance stuff. Let me make my own decision. Overall, great experience.
Yesterday, I simply went inside to pay my storage bill; before I could make it to the help desk, I was immediately greeted with sincerity and an awesome smile by Service Rep, Margaret. Margaret is Absolutely Amazing, knowledgeable, and resourceful. Mariz is also Amazing... Great Customer service and clean environment. Always... -Tanesha Rogers
Awsauce
Very clean, very convenient
Melissa is very kind, courteous, and professional. She was a tremendous help from the first phone call immediately after my online inquiry to the very end in checking out. She made sure that all my needs were met as well as answering my many questions (I ask a lot of them!). The facility was also neat, clean, and well laid out. I would highly recommend anyone considering a storage facility to see Public Storage in Farmingdale at 305 Del Drive, and more specifically, make sure you speak with Melissa; she is an asset to the company.
ive never used public storage before so I had no idea what to expect. the staff do their jobs well, informative and polite. I would definitely recommend this storage facility.
Great customer service, Great facilities!!
Went into the farmingdale location and was greeted by Margaret who helped me. She was an absolute pleasure to deal with and did a great job with answering all my questions and getting me set up with everything I needed. She made this experience stress free and easy. I would definitely recommend anybody in need of a storage unit or any need of necessities to go to this location and let Margaret help you.
Great customer service, very helpful, and easy to access.
Great customer service.
Money owns this town
Melissa customers service was exceptional!!!! She showed patience while showing me serval storage units to found the perfect fit for me. It’s an awesome place to store your goods. Clean, well lit and climate controlled.
Extremely friendly and knowledgeable salespeople! Thanks for Melissa and her staff for bringing the boxes to my car even!
Management is great! I enjoying working with Melissa she’s always there to help!! I recommend Public Storage for all your storage needs!!!
Place sucks
Awesome Staff!!!! Melissa is so helpful & has great customer service!! Come here!
Great experiance
Too many mouse traps ugghhh
Staff friendly and helpful. Facility clean. No complaints.
Good service
Very nice place very big space Melissa was a super star
Excellent customer service every time. Highly recommended. Very knowledgeable staff.
If you’re looking for somewhere to store some things I would definitely come here. We came in and this young lady name Melissa was very helpful, patient & kind. Facility is clean and very big. And they have great deals when you catch them.
Melissa is the best at what she does. She is completely knowledgeable and very pleasant.
One of the best public storage companies in the United States
Great customer service
Melissa and Perry are great and very knowledgeable. I would Definitely recommend this facility to every one .
Amazing service! Very helpful!!
Excellent storage unit with top notch employees. Everyone is so helpful.
This location is very clean and big. Paid my box and Melissa was very efficient and kind . She even helped me with directions since I am new to the area. Wish I could giver her 10 🌟
I am moving from the city and stopped at this location to buy some boxes today. I was happily greeted by Melissa and Jason. They told me about different sales that they have on the boxes to help me save more. I recommend coming here to buy boxes.
Good service
My experience at Public Storage Was really great . Melissa was professional and very helpful..
Top notch service and extremely helpful staff. Highly reccomend storing here.
I went in and inquired about renting a unit. Melissa was extremely helpful, informative and friendly. Coming back next week 👌🏽
Patrick and melissa was a great help to me and my wife
Excellent Service! Friendly and easy to deal with. I’ve dealt with mostly Melissa, Ludgi and Stefan at the facility. They are extremely helpful and go the extra distance if I need something. I highly recommend this location.
Clean secure kind staff
Moved in today. Staff very helpful! So far do good!
Melissa was very helpful and professional thank you so much Valorie
Meoissa and Stephen were very knowledgable and have great customer manners. I highly recommend this place to everyone
We got good service from Ludgi and Steffan.
Excellent employee staff during our 5th time using this facility in Farmingdale. Recommended 100%
Easy and effortless check-in!!! Melissa the manager was extremely helpful...five star service across the board 🤩🤩🤩
Looked at a unit with Melissa today. She was great and gave me the holiday special pricing! I definitely recommend coming here for your storage needs!
I was offered a great deal on 10x15 process went smooth and easy! Very grateful every thing worked out nice sales people.
Super helpful, explained everything to us. Very friendly. Definitely would recommend!!
Very nice staff. Very clean. Highly recommend
Melissa was so awesome and knowledgable throughout the whole rental process! Highly recommend this location!
Beware of their introductory pricing. I was quoted a very good price which got me to decide to rent with them and now 5 months after I signed my contract I got a notice that they were increasing my monthly fee by 33%. Their contract says they have the right to increase your rates at any time in any amount. They mean it. Do not rent with a company that can make your rent unaffordable at any time.
Melissa was very helpful!
Everyone was great and the facility looks very safe!
Came to this storage facility over the weekend was greeted by Melissa and Ludgi. I was shopping for some need of boxes. They were helping me getting the right size boxes to store my families valuables and not trying to give give me any size. The customer service they had given me is top shelf perfessional and I got a great discount for buying more boxes. Staff is great and office is well organized and displayed this is my one stop shop for any storage need.
Melissa and Ludgi give us a good explanation about renting a new unit, they have a great costumer service
Friendly staff and excellent service! Super clean and convenient facilities!
Dawn was very helpful and knowledgeable of all the facility and all the options available. It was a pleasure working with her.
Great Location!! Dawn is extremely easy to work with and professional. Highly recommend! Steffan is another gem at this location. Helps with any questions I have. A++
Great service by Steffan and Melissa. They were very helpful and professional. Took the time to show me around and make sure the unit was what I was looking for.
they keep raising our rates, not good company
Dawn, the Property Manager at Public Storage in Farmingdale on Del Drive was so helpful, pleasant, honest and answered all my questions. She's very down to earth with a great sense of humor. What a wonderful experience during a very stressful time of moving. I'm so happy I chose this location at Public Storage. I look forward to seeing Dawn in the future when I come to my storage unit.i feel so secure storing my belongings here.
Just stopped by the public storage and Dawn is a Great help... and always is...
Dawn helped me find the perfect unit for my needs. Friendly and fast service.
Just wanted to give kudos to Tara for assisting me with my storage unit today. She was courteous, patient, friendly, quick and had a smile in her voice. She also was helpful in showing me how to use the access code. She gets 5stars*****🙂
Awesome experience with Dawn. Couldn't have made it any easier for us.... Thank you, thank you, thank you!
Juliette and Dawn were very helpful with setting up my storage unit! I got a good price from an online deal and Juliette gave me a tour of the facility before I committed to put me at ease. I also like the fact that it is truly month to month here. I'm looking forward to using this nice, clean facility for my storage needs.
From the first day I began coming to 305 del drive, it’s been nothing but a pleasant and easy experience. Dawn was very helpful and walked me through how storage worked because I’ve never done the storage thing before. She is always so kind and welcoming as well as all the rest of the staff. It’s clean and easily accessible. Thank you!!
Extraordinary service👌👌👌👌👌 from Juliette
Great staff, Juliette provided great service. Very courteous & friendly. I highly recommend for all your storage needs.
Helped me out tremendously.
She was professional meaning Dawn. She was very nice and open about her business. Thank you.
Kristy and Sara are friendly and helpful. Kristy explained everything in detail and made my renting a unit enjoyable. Highly recommend this location.
Kristy and Sara are amazing!!! Great service!!!!
Friendly, convenient and the price was right!
I've had a unit at this location for almost 5 years. Dawn is a pleasure to deal with and is always helpful with any questions I may have. The facility is clean and conveniently located. No complaints.
Dawn is amazing. This is my second time renting a unit from this location and I came back here, even though it’s not the closest location to me, because of the great service that Dawn gave me last time and then gave me again this time. She is an asset to the company and a great employee.
Without question, the cleanest ad friendliest place! Kristy was welcoming and understanding of my needs.
Service was exceptional. Our service agent Kristy was very helpful.
the staff were really friendly and understanding. The prices are also very affordable.
Kristy, LaShawn, Aaron are wonderful very informative. Have used them then plenty of times in the past.
Great Customer Service. Dawn and Kristy always go out of there way to help me, they are able to assist me with anything I need and answer all of my questions. It's a breath of fresh air to see two people who care about there job as well as there customers.
Staff is very friendly and helpful
Very helpful with everything I needed. Great staff, both Dawn and Kristy were so professional and courteous. Highly recommend for all your storage needs. Thank you!
Kristy and Matt Are great very helpful
Place is great... realized within hours they weren't needed and got a full refund same day!!!!
Kristy was knowledgeable and wonderful in guiding me through the rental process. Thank you so very much.
The girls in the office are super helpful! I love this facility. Dawn and Kristy are absolutely amazing!! Any questions I had, they were very informative!!
Can I get into the gate all night to get to my storage unit?
What time does gate access stop at night?
Great experience Kristy was very thorough, kind and friendly she should me everything I needed to know and was very patient,Justin was very helpful also made a mistake when I did the reservation online but he was very welcoming and friendly
Dawn's service was excessively helpful, friendly, and greatly appreciated in general! Would recommend to anyone!
Kristy And Dawn are awesome. The place is clean and safe rented a unit today I was pleased with the customer service and how knowledgable the girls were.
Customer service is excellent and quick and easy to get my units!
Kristy, Melissa and Dawn have given me excellent service! Explained about when my bill is due, when the late charges may occur and all the details about times I can and cannot enter the building and that my belonging are safe and secure with camera's all over. Thanks ladies!
Melissa was so helpful....as a first time storage...user she explained..everything.. made it easy... clean a neat ...so glad..I chose them .
Kristy and Dawn are awesome!
Dawn was absolutely amazing! She helped us find the perfect size unit we needed. She was funny and gave us an amazing experience. She answered all our questions without hesitation and made us feel comfortable. -Carmine & Mike
I came in and was immediately greeted by Kristy very professional very customer friendly she showed me my options and was very considerate of my needs.. I would absolutely recommend this location for your storage needs great customer service!
My uncle rents at this location & Melissa has been very helpful everytime we went into the office this weekend!
My friend rents a unit there and I went with her to set it up. The girl that helped us was named Melissa. She was extremely helpful, sweet and knowledgeable! I would definitely recommend going here and asking for Melissa!
Building is very clean. Staff is very friendly. Dawn Melissa and Kristy very helpful..will recommend to others
HORRIBLE MANAGEMENT-NEVER RETURNED CALL-PAID 2 MONTHS FOR NO REASON-MATT DISTRICT MANAGER NEVER ANSWERED VOICEMAILS!!!
I was searching for a rental space for my trailer, after calling numerous other storage companies to no avail I came upon this location. Kristy, Dawn and Amanda were very helpful and found me a spce to accomadate my needs. I was walked thru the contract and was in and out in no time at all. Thank Kristy, Dawn and Amanda! Great service!
Love the staff at Public Storage property 29142. They keep the property clean and I've never had any problems with my belongings being kept there. Kristy, Amanda and Dawn always greet me by name every month that I go in to pay my bill. That means alot to a customer!!! And the storage price per month is also a plus!!! :)
My family has stored at a few Public Storage places on the Island. I pay my moms storage bill here every month and the staff is great always there when we need them. Thank you ladies!
Great place great staff
Very helpful, professoional ad pleasant personnel, and units are clean. Good security. Im very pleased.
Due to some very quick unfortunate events, I had to move into public storage. Thankfully the employees were very respectful, friendly, knowledgable and upbeat. Storing my life temporarily at this location was by far one of the most pleasant experiences that I had in that brief trying period. Thank you Kristy and Dawn. Wonderful staff and clean space.
Dawn the rep was very great, informative and very friendly. It very clean and neat..
Very knowledgeable staff.
Dawn and Kristy are very helpful ....they made everything easy and peaceful
The staff here were very friendly, helpful and pleasant! Every time I stopped by to pay my bil, I was always greeted with a smile. So I give them a five star rating***** keep up the good work you guys!!😊
Location was clean , manager Kristy and Dawn were very helpful with all my needs. It was a pleasure dealing with them.
Everyone was so helpful! Great staff!
Kristy helped us sign up for our unit, and she was exceptional! She was extremely helpful when it came to picking a size for our things, and even gave us great tips for packing everything up. Dawn was there also, and she was also helpful. Both ladies were super sweet and super nice. If you have to store, I definitely recommend going to see Kristy and Dawn!
Kristy was very helpful and friendly. She was very informative and helped us make informed decision about our unit. Thanks Kristy for all your help!
Tara is amazing to work with, she is so kind, patient and helpful ! She made the process smooth and simple. This particular location is clean, secure and convenient. No complaints. Thank you for a great experience!!
The quality of service here is amazing i was in need of somewhere to store my belongings after talking to dawn and kristy they told me everything i would need thank you guys so much
Very friendly, affordable and good customer service
Dawn was so patient and helpful getting me set up with my storage space today, making sure I knew the details of the property and hours of operation. She even made the paperwork fun and easy. I am looking forward to working with Dawn and the team at this location.
Great service, great staff. And I can be a pain in the ass. Highly recommend
Dawn and kristi are amazing, they walked me to my unit and showed me how to open and securely lock it. The property is clean and the staff is very courteous.
What an outstanding Coustmer service 😀 I am very pleased by your employees!
The staff at this location is a very patient, attentive due to the fact that I am a very difficult person to deal with. Great Job Kristy Dawn and Angie.
I just obtained a storage unit there today. Dawn and Kristy were incredibly helpful . They were able to answer all my questions and the customer service was excellent. I would definitely recommend this location to anyone I know looking for a storage unit.
The staff was very nice and courteous the units were well kept and cleaned and I enjoy using their facility
They start with a rate and then increase a lottt
The managers (Kristy & Carissa) were very informative and efficient in helping me choose and select a storage unit for my company. This facility had everything I was looking for and the decision was easy.
I've been using PS for quit some time...and I find that price are very expensive and the last fee is even worse..almost a $100 10x30 1/2 of someone's rent...but the in store customers service reps are very professional
Dawn and Jill were very professional and courteous. Thank you.
Jill and the rest of the staff are extremely friendly and I highly recommend this location
Im very well pleased with the three young lady who helped me Jill, kristy and dawn i was having a rough day having to move and they were very kinda heart. Soft spoken and my god they truly put a smile on my face. If i e er need to store my belonging again i am coming back to public store.
The service here was quick, professional and very respectful...I will recomend it many time for years to come..... Mrs. Jill, Dawn and Kristy were just wonderful...five stars noting less.
Kristy and Jessica were very nice and helpful. I feel bad leaving because they were great will be using them again if needed.
excellent customer service! Dawn and Kristy definitely helped me find the right unit to meet my needs and were very patient with all my questions! The facility is clean and very secure, and I feel very comfortable with storing my stuff there!
Carissa was very helpful and knowledgable about the storage space I am renting out! What a great help during the stressful moving time. Thanks, Carissa!
Great and wonderful explanations from carissa
Recently met Tara when I visited to view the unit. She was very cordial and knowledgeable. Pleasant first experience and so far so good. I did, however, find the constant keying of the access code by the elevator while moving in to be cumbersome and annoying.
Tara and Dawn treated me like family. Hugs and all. Turns out The end of my visit Tara and I had some friends in common. It was a difficult time for me and being my mother's apartment because she's in a nursing home. I felt like I could've spent the day with these ladies. I am grateful I found this particular public storage because I feel my belongings will be extra safe also
Tara and Dawn were kind and informative in acquiring my storage unit.
Excellent customer service from the time I reserved online. I received a welcome phone call within seconds from Kristy. When moving in Kristy and Dawn were both very friendly and helpful and made the process simple and easy.
I love this facility !!! Kristy went out of her way to make me feel relaxed and comfortable . This is the best facility as for customer service . Kristy and Tara know what there doing and are absolute professionals. Thanks guys for making this the best Storage visit I ever had.
Tara and Dawn were great. They got us signed for the perfect unit. I was surprised at how thorough their process is in finding out exactly what our needs were for storage despite only being short-term. Very customer-service oriented. The only complaint is the inconvenience of punching in a code every time you utilize the elevators. When moving heavy items, this can become quite a pain. Extending gate hours would help those who can only move at night as well.
Moving is stressful, storing items someplace away from us is stressful. Momma T (Tara) and Dawn made the whole this less stressful and made my husband and I comfortable with storing our belongs in this nice, CLEAN, well lit facility. I will stress the CLEAN part. We got a tour, we weren't forced to purchase anything we didn't need or want. They even said hi to our dog and made everything simple and easy. Kristi also called me to welcome me and to set everything up so we had personalized service. I am so glad I found these wonderful ladies! <3
Kristy and Dawn were champs. They don't make you feel like you're surrounded by cardboard and dust when you rent a unit with them. They're funny, happy knowledgeable women and they even greased a new master lock for me when I paid for the unit. Highly recommend Public Storage. Strongly advise managers to buy them pizza once a week, cause everyone loves pizza, or a raise. - Thanks again Chris
Everyone at Public Storage is absolutely lovely. They are friendly, kind, thoughtful, considerate, and often funny. Kristy has been helping my family with our storage needs for years, and even after a 2.5 year stretch of not being customers, she still remembers our family! Kristy is adorable!! But over all, the girls that work there are just Really Great! Thank You Public Storage in Farmingdale!
Vacating the unit today after 5 years as I no longer live in the area. In my time here, I have had nothing but wonderful service. After Superstorm Sandy, they were so nice in helping me get boxes and even put them in the car for me. I would recommend this facility to everyone.
I was moving and last minute decided to change to a Public Storage facility an hour before they closed because they had the better price over their competitors. I spoke with Tara on the phone and she ensured me that they would make sure I got the best space. When I arrived Tara and Dawn simultaneously handled everything and even though we were there 10 minutes past closing they still made sure that I received the best help ever. I could not have asked for a better way to get the job done. They were fast, efficient and pleasant throughout the entire process and I'm so glad that I came to them. Thank you so much!!
Dawn and Tara were wonderful! They were very insightful and knowledgeable about the spaces available. I definitely recommend!
Had and excellent experience at this Public Storage site, after visiting multiple in my area. Dawn was courteous and professional. Would definitely recommend this Public Storage site to friends and family.
From start to finish the girls were so helpful. The place is clean and safe and secure
my customer service rep. Tara was extremely professional, very helpful, very pleasant to speak to. She answered all my questions clearly. She made experience very comfortable. You have a gem there!
I had a great experience here. The employees were very helpful and always a pleasure to deal with. Would recommend!
The facility is kept clean and I never had a problem. Every time I walk in to pay my bill the service is always pleasant. Just met Mama t and Dawn. Very nice.
I have a great experience at this location everytime I come by. Tara, Kristy, and the team are very helpful, knowledgable, and above all fun!! They know me by name, even for the few times I've been in the office, but above all it shows they care about their customers. They are a big reason I will continue to stay in this location!
Tara was very helpful with my nana for her storage needs and gave her the best price
Kristy and Dawn were very helpful and accommodating to all of my needs. I would recommend this public storage to anyone with storage needs.
Kristy was very knowledgeable and helpful. Understands her job and relayed the info in a understandable manner. Brian was also very helpful with determining the correct size unit to use as well as the other items needed related to moving. Thank you very much.
The staff was wonderful and explained everything thoroughly. ...loved it :) thank you
Kristy was great, very informative and super friendly. She gave me a tour and explained my lease agreement. I recommend this facility it is convenient clean and the staff is super friendly and professional
Truly helpful staff on all levels. I would not hesitate to return or recommend this office. Thanks you all.
Kristy sms Jessica are kind sms always understanding even when I'm confused. They are always helpful
What a great experience I had today. I was trying to locate a storage facility that could cater to my specific needs, at a reasonable cost. I was greeted by Kristy, she was extremely friendly, helpful, and all around fantastic. It made my decision an easy one ! Thanks again, Eric McElwee
Went in this morning and the property was spotless. Carissa and Christy are the best, always so helpful and knowledgeable.
I had lost my keys to the lock on my storage unit, and Jillian was helpful in guiding me through the steps of getting a locksmith to take off the lock. Once the locksmith was there, she was attentive to make sure things went smoothly and nobody got hurt. I bought a new lock, and Jillian showed concern by making sure I put the new keys on my key ring. All in all, she is very professional and empathetic.
Jillian and Samantha are wonderful employees! Very nice, very knowledgeable, very professional. They're definitely a great asset to your company!!
I went there to look into getting a storge unit and my decision was made for me by the hopstipally of the employees. Especially one impiticular employee Angie she noticed I was struggling helped me stay stable when she held my arm coming up the curb then proceeded to hold the door for me.
I loved the costumer service from both Jillians they helped all my needs. Great
During my last visit to the storage, I noticed my place full of mouse droppings. The mouse droppings were deposited on all my items, stored in my box 10x10. At my own expense I had to get out all my items and clean up the place, of course, then slotted the tricks to keep out the rats. DISGUSTING. The company is expected to have more care of the place. I'm not happy.
Shay was very helpful and she explained everything to me in Great detail. She was very helpful and showed me everything I needed to know about the storage space getting into the building and opening the gate. Her customer service was excellent and helped me out in a very timely manner. Loved the experience and would rent a storage space from here again.
Every time I visit the local Jillian and the ladies greet me with a smile and they are very curious.
Shay, Jillian and Christy were very professional and supportive of their customers needs. Thank you!
I visited our storage unit last week, and Jillian gets an A+ for customer service. She was unbelievably courteous and helpful, and I am extremely grateful for her assistance. She is obviously a valued employee with Public Storage, and gives the company a good name. Yes, I would recommend this location for your storage needs. I have not been as fortunate in another location.
Great customer service! Jilian was great and a big help!
Great Service 😊
I just want to say Jillian is the epitome of what a customer service person should be. A wonderful asset to the company and always a pleasure to deal with and is always giving me great advice on how to make my upcoming move a much easier task! She's tops in my book!!!
Great service by Jillian and Shay. Made the process very easy
came into rent with my boyfriend, Ibraham was a polite young man who helped us an answered all our questions, great facility
EXCELLENT CUSTOMER SERVICE! JULIAN WAS EXTREMELY HELPFUL IN THIS TRANSITIONAL PORTION OF MY LIFE.
I am a first time renter at any type of storage facility and Jillian made it extremely easy and pleasant. She answered all of my questions and even helped me load my car with the boxes I purchased. The entire facility was very clean and apparently well maintained. I would definitely recommend to anyone seeking a storage unit to speak with Jillian or anyone of her friendly staff at the Farmingdale location.
I have been renting at this location for quite some time now. The property manager Jillian and the other girls at this store are always so friendly. I access my unit nearly every day and every time I see Jillian she always seems happy and greets us with a smile. She even helped us shovel our unit out over the winter when it snowed and she is always doing things to help us out. The facility is well lit and she keeps it very clean. Would definitely recommend.
Jillian and the girls behind the counter are excellent, I just rented here and the facility is very clean and well maintained. Jillian the property manager here was wonderful, she is extremely helpful and answered all of my questions and made me really feel like she knew everything I needed. Thank you again!
Jillian is awesome! So helpful and a wealth of information!
Jillian was extremely helpful and informative.
I loved the service
Great facility with very knowledgeable, patient & friendly staff. Would highly recommend this facility. Ty Chris, Jillian, Andrea, Josephine and especially Jaqueline for all your help!
Jillian was so very helpful =) excellent customer service!
I was helped by a young woman, I believe Brenda, who had 4 days experience. One would have thought she worked there for years. Very engaging, competent and helpful. GOOD HIRE..
The girls in office have been absolutely great to me in every aspect of how a buisness should be run
The building is nice and clean, and the employees are very helpful. I have been to other storage facilities and none are as safe and well taken care of.
I just rented here the other day, the young woman Jillian who helped me was so friendly and very knowledgable. She really made my experience with public storage easy and far less stressful than I had expected it to be. The property was very clean and the other girls in the office were all incredibly nice as well, all of them greeting me with a smile. Would recommend this location to everyone, great customer service.
I sent a friend over to rent at this public storage and she said that it was great. Her experience was excellent, She didn't have a reservation and got taken care of immediately and efficiently. Her questions were answered quickly and Candy was pleasant and professional.
Great service
I just rented a storage unit here and the manager Jillian who helped me with everything was absolutely wonderful, she was so patient even with all of the questions I had since I have never done this before. She was very informative and knowledgable and the facility is very clean. Great service!
Very helpful
Very nice I like there is heat
This facility is being rated as a 5 star because the security is among the best. In addition to this the customer service reps both at the facility and on the main phone line are extremely knowledge about my needs and went above and beyond the normal duties to provide the best service and price for storing my belongings. I say this because my husband and I are "Sandy" victims and we don't have a whole lot left of real value but we were treated as if we were special and we appreciated their caring attitude as well as the cleanliness of the facility
I just rented at this location, the girl lexi who helped me was wonderful, and then when we ran into an issue with the reservation the manager Jillian fixed everything. It was a great experience all together, thank you for all of your help!
It's wonderful. Nice size unit
I just rented with public storage for the first time at this location, the manager Jillian who helped me was very informative helpful and friendly, I would definitely recommend this location to everyone!
Had a great experience moving in here yesterday. Everyone was extremely helpful. Thank You
Great people workin at the del drive public storage.. Juana and gina was well infromative.. And was a great deal of help..
Love these guys!
Very organized and helpful staff. Clean well lit facility. I highly recommend this business, Alyssa has made me feel very comfortable keeping my things stored.
Alyssa was very helpful. Couldn't ask for a nicer first experience. Definitely recommend coming here
Excelente Customer care and service. I didn't even feel like I was doing business. Liz/Marie did a Great job, that is why I give the rating five stars.
Awsome staff. Very clean facility. Extremely secure and convenient .
Alyssa and LizMarie were AMAZING!!! The girls were very polite, professional, and great help and found me the perfect size locker for my move. Would recommend this location and to deal with these two ladies.
The process was easy, Alyssa was very helpful.
I have been storing for about a year now and just upgraded to a bigger storage unit at this location. Alyssa and Valentine helped me and are excellent employees. They are both very informative about how everything works. The property is always very clean and I am always greeted with a smile. I feel comfortable storing my belongings here the facility is very secure and they have great employees running the place!
alyssa property manager was excellent
I recently rented a space at this facility. The staff was extremely nice and extremely helpful. I had searched a few facilities and this Public Storage facility had the best prices and plenty of space for what I needed. Evan helped me and was nice, quick and made the process simple. I thought I was going to be there a while signing up but I was done within minutes and everything was clearly explained to me so no surprises. The manager Alyssa was also very helpful when I went back to buy some boxes. Overall the facility is sufficient for what I need and priced right.
Nice. Clean. Very professional
Found a dead mouse and droppings everywhere. They asked me if I wanted to move my stuff but I would have to do it all by myself, impossible, I have a house full of furniture that 5 people helped me move. Not very happy. Spoke to the manager and he said he was surprised.
A really good and well kept place and really good price
Lene Que was polite professional and courteous.
Awesome, Alyssa was very helpful. All needs we're met. Very easy
I was helped by Leneque. She was outanding in making sure my needs were met. She was very pleasant and caring. I was probably a bit difficult but her customer service skills was impeccable. I was very impressed with the staff. I want to say a job well done with the hiring of this location. Wish they worked for me. You all should be proud.
The people are good and very helpful in the there job
Troy was very helpful and pleasant even with all of my questions. The grounds r very clean along with inside. They seem honest . I have been there a month and went back, talk to alyssa who was aslo pleasant . I had ask her to change something dealing with the system and she told me that it could be a problem may not be but could be. so far I like the fact that they tell me if there could be a problem or can't be a problem when I ask questions or try to make changes they don't snow job you
Tyhesha helped me get the right unit for my storage needs. Best experience ever. I will refer my friends and family to this public Storage.
This is my first experience using a public storage facility. Sulenia was very helpful and professional in navigating us through the entire process. The facility was very clean, well lit and accessible.
Alyssa & Tyhesha were so helpful and made my experience A+
This is the first time that I have had the need to rent a storage unit. I am pleased to say that Alyssa was extremely helpful to me in selecting a unit that best suits my needs. Also, she explained the terms and conditions of my rental agreement patiently and clearly. In additon, I found Tom to be likewise helpful and courteous in making sure that my move goes as smoothly as possible. Finally, I have so far found the facility to be clean and run very professionally.
Kristy is a great person great customer service skill. Not pushy and provided us with exactly what we needed. Facility is clean and staff is great.
Amazing experience for my first time storing my belongings, I would recommend this location to anyone in a similar situation. Loved the staff, they were all very helpful and friendly, not a single problem.
Brenda Mingo I went to public storage today, and met two wonderful young ladies. Kristy and Tiffany was so pleasant made my trip worth while. Thank you Kristy and Tiffany!
excellent :)
Service was great, Katie was very patient and pleasant thanks again --~Antoinette
Very friendly, very helpful. From the moment I entered the establishment I was welcomed with enthusiasm. Great crew. Thanks Carla.
The staff were very friendly and helpful in helping me to determining the size room I would need. They had it all under control as to the # of boxes / packing supplies so I could ensure my glasses and stuff would be safe. I found the young ladies behind the counter very nice. I did not like the fact that you have to leave your drivers licence to get a rolling cart to move stuff in (not convenient). The room was clean. Over all nice place to rent a little expensive but you get what you pay for.
I was at your property today on 305 Del Dr. and the rep Kristy was very helpful and understanding and I was very much happy with my experience.
Excellent customer service, very accommodating. Helped me with all my needs
This facility is very clean and well-run. The staff, however, is what makes it a great place to work with as they are professional but genuinely nice people who make it a point to solve your problems with patience. Juliette and Kristy particularly have my thanks for all their help.
Outstanding customer service. Kristi and the girls are kind and empathic they really point out every detail of the entire process.. My father has had his unit for years and they are great to us Love them!!!! You can really tell when you walk into a business and the staff loves what they do!!!!