Public Storage Self-Storage Units at 305 Del Dr, Farmingdale, NY

It's ok.

Amazing benefits to say the least of my initial experience to get a storage unit without hassles. Meredith acted in a professional manner especially assisting me to get my storage unit. As it was a very simple easy process, enjoyed! Also the other reps Melissa and Heather were quite approachable and we're great above and beyond with customer service showing me how to access my unit and making sure. That I have continued customer service help if needed, that's like icing on a cake gotta love places that appreciate the customer client!

All i can say is Melissa Melissa Melissa!!!!!! She's the best. This place has quality service and questions are always answered. Highly recomended

Carts aren't available after office hours and elevators don't work even when using the code to activate them. Also no doorstoppers in the off chance you need to use both hands to lift whatever you're moving.

Melissa, Alex and Meredith were wonderful. They were polite, pleasant and very helpful. I would recommend Public Storage to friends, family and the public. Thanks again! Great job!

Horrible customer service you can call n call n call n no one everrrrrrrrr picks up... The prompts say leave a message n someone will get back to you I left three message n still waiting for a call back...

Horrible Experience. This company are thieves. Always paid even if at times could be late but they always received payment. One month passed that we didn't pay than they say all our belongings are no longer their with out in advance notice. They say they have a Spanish interpretor which we asked in the beggining of signing on and moving in. So why couldn't they get a Spanish speaking person reach out and speak with the person of the lease about canceling our agreement if they have her phone number. We could have made a better payment plan. Slowly take our things out while they would always receive payment. My stuff was definitely worth more than a month or 2. If they were gonna not have my stuff after more than half of year paying than what were all those payments for That is careless of the company to not give a good communicated notice to a customer going thru hardship at the end of the pandemic. While we still tryna find the correct home . I thought this company was better but I guess not. Now I will never trust nore refer anyone to this company ever again. Worst life experience ever.

Location is very nice and clean. Very friendly service

Melissa is the best. Saved the day! Stayed late to get us a spot !! Thank you!!

Little tricky to enter and parking lot is small but otherwise clean.

1 word? Amazing. If you need quality service and detailed help with your transition, you'll enjoy this place just like I did. Melissa, you saved my day today and uI can't thank you enough! I'd give it 100 🌟

It is very clean!! Don’t stay very long!! I have been with them for 25 years and the longer you are there your price for renting goes up. Started at a low price now it is up to a car payment. Don’t have any storage where I am renting. So disappointed in them. Can’t even use their dumpster to get rid of garbage. Have to take it with you!! No bathroom service. They have them there can’t use them. Just so crazy to me.

Nice size ground floor unit. Easy to rent. Unfortunately rainy day.

Melissa, Meredith, and alex are very helpful when I come to the property every time.

In all my years, I have never seen such gross incompetence. The employees, the property manager, and the district manager are completely inept and incapable of their jobs. From managing to ruin my moving plans costing me hundreds of dollars in fees, to relocating my account to another facility thousands of miles away, to the pompous arrogant and rude attitudes, you really couldn't find a more unprofessional organization to safeguard your families valuables. To make matters worse, the facility is in complete disappear and disarray. Covered in Dirt, Trash and Germs. So Much for their claims of "sanitizing daily". Unfortunately for me, I am moving cross country in less than a week, and couldn't move everything across the street, on short notice, otherwise, I would have. STEER CLEAR AND AVOID!

Clean and excellent customer service high security great

Half the time you try to go to office to get key for cart.....door locked and no answer.....person prob sleeping in back.... all bathrooms always out of order.... do not rent from this place.... find another

Thank you Melissa and Meredith you were great I am very much appreciated to explain everything in detail. Thank you again

Now I don’t even do reviews often unless it’s absolutely called for. But This Farmingdale, NY (Del Drive) Public Storage is the Best in the area. It’s the Cleanest, Most Professional, with the best Customer Service. Moving is hard as is , but it has been the easiest Transition using this public storage. Ask for Melissa, I was greeted as soon as I pulled in and she made sure i had all i need moving into my unit. I would Highly recommend this location.

Melissa, Meredith and Alex are great help towards me! Great service at this location.

Beautiful people. Melissa, Alex, and Meredith is very caring, understanding, listening to your concerns. Returning customer.

Best service provided by Meredith and Melissa

Melissa was great, very kind, patient and very helpful. Thanks your for your great help🌟⭐️🌟🌟⭐️

@Melissa helped us a lot, she went through all the process with us . She was very kind and patient.

Jason and Melissa were a great help to me. I really do appreciate it.

Meredith and Melissa provide great service.

Stay away company is a complete rip off. They will take advantage of you. Dealing w corporate is a joke. Keep easing rates. Will give a new customer a unit for half the price they will charge an existing customer

I have used their locks and twice now your locks have failed you need to go there with a cordless grinder they will not let you use their electric it's their locks that are failing and I haven't been able to get access into my bin for 2 months they expect me to keep paying the bill on stuff that I can't get my hands on that I rely on to make a living. Very unhappy I think they should make some type of accommodation or something as far as your credit for my rental

Melisa great service very helpful and knowledgeable

Meredith provided excellent service. Nice and east

Melissa & Meredith where extremely informative. And helpful on getting the unit we needed. Thank you so much for your help

This place is clean i like it

Received quality customer service from Meredith. Great hospitality as well. Thanks Melissa as well.

Muy bien atendido por Meredith 👍

Great customer service provided in english and spanish. Thank you Melissa and Meredith

Why is my 5/5 space that I rented long ago being advertised much cheaper today than what I pay,

Came to deliver some items my daughter was placing in storage. GATE WAS WIDE OPEN WHERE ANYONE COULD COME IN. Staff was not at desk for assistance and door was locked. I called customer service and they were clueless into the next steps. No staff was able to be reached. The loading wagons have locks on them so you can't utilize them without a key. So they are useless just like the staff here. Numerous calls were made to no avail and movers hired are on the clock. Spent 15 min on hold for a customer service representative not to be any help. If a fire happened here besides the fire department being called customers belongings would be delayed assistance waiting for staff to assist with pertinent information needed. Upon the arrival of staff after the inconvenience Simone arrived very apologetic and professional and explained that staff was reassigned to another location to handle something. If it wasn't for her professionalism and demeanor I would of kept my rating at a 1 but I will be fair. The place was clean and she turned out to be helpful.

I thank God so very much for Melissa! She's God sent! Melissa has so much patience! She kept the same kind spirit! After working with her she needs a nice paid vacation! She is employee for the year!

Awesome Melissa is Great

Melissa & Simmone are exception with their customer service and help. Words can’t explain how great full I am! Thank you!

I would to Thank Melissa for her professional conduct. As well for her willingness to go above and beyond resolve issues. She is a asset to the public storage business.

Melissa was awesome and exemplifies what great customer service is all about! Thank you

We accidentally forgot to replace the cover for our trunk when we unloaded our items yesterday afternoon. This morning we returned and spoke with Melissa. She was really kind and understanding. She said it was probably in the dumpster. She went out and opened it and there it was. Thank you Melissa for your friendly and understanding attitude. Your help was greatly appreciated.

Had to do a service here, the feont end employee was extremely helpful amd made the process extremely fast .

Thank you heather !!!!!!

I would say 5 stars if they fixed one issue, its with the elevators...when you use your phone app to unlock, youll step inside and half the time you have to step back out and reorder an elevator

Excellent popcorn And friendly service

I have rented a storage unit at this location for 2 years now. Nothing but great things to say! Management is super helpful also, had the pleasure of Melissa’s help.

I’ve done the storage unit thing many times over the past several years… But I have to say my experience with both Meredith and Melissa @Farmingdale‘s Public Storage was simply awesome! Meredith answered all my questions, showed me the unit I wanted, and processed my rental agreement etc. quickly. If you want short, sweet, direct, and honest, this is the place to go! Thanks!

Melissa Meredith and Heather is very helpful towards me Everytime I come in to pay my bill

Melissa, Meredith, and Heather helped me out after I reserved a unit online. They provided me all the information I needed when I stopped in to check on the unit. I highly recommend the location due to customer service and professionalism.

Good customer service Mellisa is very helpful in answering all of your questions

Had a great experience with these people here at this public storage! Great people here! Meredith and Heather are wonderful! Highly recommend this location! And Melissa of course too!

I had the pleasure of coming in Friday afternoon and being greeted by Heather who happens to be an angel sent from above. She made my process super easy. Walked me through everything and went as far as accomodating me to another unit. I highly recommend this location

I had gone to a few places and found Melissa at Public storage Dell Blvd location very helpful. Melissa was glad to explain and answer questions. She was patient. Thank you Melissa you made this experience easy.

Meredith me ayudo a traducir la unidad que melissa rento. Buen servicio. Gratis service

My Mother & I were met as soon as we walked in By Heather B. She took the time to show us several units, as well as answering all our questions, and addressing our concerns as it pertains to the unit size, price, and accessibility. She was a pleasure to deal with and couldn’t have asked for a better representative. Thanks Heather, see you soon

Went in to Public Storage today after having issues finding storage for the last few weeks. Worked with Heather at the front desk who was extremely helpful and kind. We were able to get our transaction done and even make a few jokes along the way. I definitely appreciate the customer service and the speed of the transaction. We're definitely glad to patronize this location especially because of Heather.

Just acquired a storage at this location and my sales rep was Melissa. Very well informed. Was very polite and made me feel very conformable to acquire the storage. I have never had storage but with Melissa's knowledge and professional Customer service made me decide to acquire. Her customer services friendliness was great. She is a keeper. Thanks Melissa.

Don't go there prices are way to hi. They raised the price two times in one year

Very nice at Front Desk, assisted me properly with all the information. Showed me where everything was and have excellent customer service. Melissa helped make the process fast and easy!

Melissa at the Farmingdale location was nothing less than excellent. I appreciate her! Thank you.

Great customer service as usual. Thanks to Heather for all the help!

New to storage auctions, staff was very willing to help and assist. Thank you for a smooth transaction

Heather was amazing I recommend dealing with her

I had excellent service here. Definitely a good experience. Thank you so much Melissa! Super friendly, helpful and accomadating. A+++++

I just got a second storage unit at this location. The site is always clean, I've always felt safe coming here, and the staff is always friendly. Heather was very helpful in finding a unit close to my existing one and at the best price. While I was there, I was impressed by how professionally she handled each customer.

Had the pleasure of dealing with Heather on Sunday January 23, 2022 Moved into a small unit her professionalism and warm spirit was truly amazing. I took one star off because my storage unit keeps going up. Other than that the place is very well kept

Melissa was very friendly n professional all the while trying to help me to get the proper storage unit to put my things in….I would recommend Public storage to others….ty Melissa for all your help 👌

Melissa was of great help over the phone and at the location helping with my downsizing i was very pleased. A week later i came to do the transfer from one unit to the other Heather helped me thru the whole process i was very pleasing great customer service and im happy with my new unit.

Fair pricing and good temperature control.

Great experience with Meredith and Melissa. Signed up for three lockers. Paperwork process was seamless. Took me for a tour of the space and my lockers. A+

Melissa is the Best ever Woo Hoo Melissa

Melissa and Meredith are very knowledgeable and helpful.

Heather was great she helped us out . Was at the other location and got so frustrated with the kiosk. Heather took care of all my questions concerns .thanks heather

Heather was super helpful! Great employee. Much needed in person help since other location o KY had a kiosk. A big thank you to Heather !

Melissa is a excellent worker

Amazing experience!! Very helpful! Went above and beyond.

Convenient location. Staff is very friendly! 5 stars!

Melissa is very helpful and kind and property is clean

Melissa was extremely helpful and super nice! Made everything easy for us :)

Melissa was very knowledgeable and very helpful as well.

Chris went over and beyond to help us out in a pinch!!! Exceptional customer service!!! He Really really took the stress out of our situation thanks a bunch!!!

I appreciate the fact that Melissa took the time and provided me with a discount on my storage rate since I've been storing here for many years. I come here a lot to pay my bill.

Great customer service! Great location for storage needs as well as purchasing packing supplies. Melissa and Andrew are very helpful. Highly recommend!

Melissa was excellent, good service 👍🏽👍🏽👍🏽

Melissa Thank you for help today. You were very professional!

Melissa is helpful every single time . she has been a total blessing to us. She'salways very professionaland courteous.

Melissa and the whole staff were extremely helpful, help me get exactly what I needed and ended up paying way less than expected

Melissa is very help full every time I am I the store

Huge fan! I’m pleased with the security & privacy I’ve endured while being a customer here. Big plus to location being conveniently on route 110. Highly recommend!

Melissa!! Is a very awesome customer service rep..I was totally surprised...I didn't know that there were still Good Customer ethics being displayed at Public Sorage until I come to the location...Melissa made sure I every I need for me storage she even introduced me to the App is by-the- is so cool..so today I am honestly Rating Melissa's to a 5 start with her customer service ethics...Thank you Melissa you're awesome 😀👍

Melissa was wonderful. She answered all of my questions and was very helpful.

Melissa Very knowledgeable,very pleasant to deal with. If you every have any problems ask for MELISSA

DO NOT USE THEM, THEY ARE VERY UNREASONABLE. WE REMOVED A LOCK 1 DAY INTO THE MONTH AND THEY CHARGED US A FULL MOTHS RENT. WON'T EVEN BUDGE ON THE PRICE. I OFFERED TO PAY HALF AND WAS DENIED. WOULD NEVER USE THEM AGAIN.

Public Storage is amazing! I highly recommend.

I really like this location in Farmingdale! Melissa is a great customer service representative; she’s very courteous and professional! This in’s a great place for storing your belongings.

Melissa is always ready and very helpful

Melissa was a great help! Awesome!

Melissa was very professional and patient. She helped me and answered all my questions. I was happy to see her the second time around because I knew that I did have to worry regarding transferring from a smaller unit to a larger one.

Melissa was so very helpful to me , from start to finish! You are very fortunate to have a professional, courteous associate like Melissa as a staff member! The storage units were secure, clean and easily accessible. Public Storage is the place to go for all your moving and storage needs!

I am a first time rental and I walked into public storage with lots of questions. I met Melissa at the front desk and she walked me through everything. She was calm and patient and quite knowledgeable. I am confident that she would be able to help me in the future with any questions I might have.

Great, safe place to store. Melissa was very helpful with all of my questions. She went the extra mile to help me get situated. The manager Matt came in and was very polite and professional as well. He really loves Drizzy Drake. Thats his favorite. A++ location. Highly recommended

Public storage Dell drive in farmingdale friendly fast courteous polite service couldn't ask for a better storage also very clean

On the outside security, lighting, and locked gates to the inside where I was met by three lovely knowledgeable women who gave me the grand tour. They didn't miss anything. Unfortunately, as there is only a month to month agreement, and no longer term contract, they will randomly continue to raise your price until you can't afford it. When you leave, they don't care because someone else will come in at a reduced price, and they will start bumping that person up.

Melisa Very nice helpfull exelent

They very helpful. I would recommend to anyone.

Great place

Great service Melissa is very helpful and the best staff service .

Melissa makes sure that everything works right. I feel comfortable with my things here

I just wanted to say that Melissa was great and very helpful. I strongly recommend using this storage facility.

Just a quick note ... which needs to be said ...Obviously having family belongings in storage is not easy through these trying times. But, Melissa at Farmingdale public storage has been more helpful than anyone could imagine!!!!. Only met Melissa once, because I live in florida. But, I know if I ever needed anything taken care of... Melissa would be right there to assist !!! Thank you so much Melissa !!! You are awesome!!

Have even using this storage company for years. Just had to get a third unit, Melissa went above and beyond to make it easy for us. Thank you Melissa!

Melissa such a nice lady very helpful

Very easy, simple. Melissa was very helpful

Melissa is an absolute angel. An amazing person and individual who went out of her way to help me in a moment of distress and desperation. You should be more than proud to have her working for your company.

Melissa was so nice to me

Melissa was absolutely fantastic! Great Friendly customer service!

Melissa was Great! She made the process extremely easy would recommend highly!

Melissa is a true professional and provides great customer service.

Patrick and Rosa were very friendly and helpful!

Melissa was very helpful

Rosa was very helpful and kind, great customer service!

Melissa was very friendly! And helpful! I was greeted with a smile! Very warm person!

melissa is an Allstar. She was kind patient and through.

I recently went in and was helped by Rosa. She was extremely helpful and informative and made the experience there great. Facility was clean and 10/10 recommend going.

Melissa was a great help.. Thank you

Great customer service! Thank you Melissa for all of your help!

Melissa is very nice and respectful.

Was with a friend to get into his unit that his sister opened for him we really had no clue how to go about getting through the gate n unlocking a cart n they where no help inside even thoe we had all the proper paperwork and ID

Melissa at public storage in Farmingdale was outstanding! She was so helpful and answered my numerous questions! Friendly, helpful and efficient service!

Walked into public storage on Rt 110 and was immediately greeted by Melissa I told her what I was looking for and she told me Steffan could help me... he was totally professional and very informative about the whole process I was very impressed thank you Steffan and Melissa will definitely recommend your establishment

Melissa & Stephen are the best. Great service.

Nice , clean

Was with my friend looking for a unit. We weren't sure of which size to get and Melissa, who works there, patiently explained our options and walked us around to show us different units. She was great...ask for her when you go look at your choices.. The place was clean and climate controlled. Would recommend.

I previously rented from this location. In need of storage space again, looked at other places and back a public storage facility. The facility is clean, well lit. I feel safe!!! The staff, especially Melissa define the true meaning of excellent customer service!!!! So happy to be back! Highly recommend!!! 😃

Melissa Was Very Helpful.

Melissa is wonderful, she was extremely helpful and very patient. I would definitely recommend anyone to come see her for assistance at the Farmingdale site!

Customer service is great and very helpful, Rosa was amazing!

Melissa & Vinny were super helpful. Signed me up for my unit in a breeze. Service with a smile. Would definitely recommend this location for storage. Great location too.

Melissa was a delight very professional and helpful

Ok

Melissa is fabulous-so helpful and patient! Highly recommend

Melisa was a great help!, very informative. Everything is always clean and i always have a great experience when i go. Thank you Melisa : )

Melissa Helped me out when I was in desperate need of getting into my locker and she stayed late to accommodate my family and me even though we ran late, and waited to make sure we were ok. Fantastic employee

Melissa was Amazing with everything,she was more than helpful with every step with signing up for the first time! A real asset to this company! Justin F

Melissa is very pleasant and professional

Melissa was very helpful. I am recommending this location to all my friends. Great customer service!

Melissa was very informative & helpful. She took the time to explain the details about the facility, walked me to different units & is very knowledgeable! A pleasure to work with!

Wonderfully run!

How can I get a hand truck after office hours? They are all chained and locked?

Melissa was extremely helpful. She went out of her way to assist me.

Rosa good

Friendly staff, clean units, great price

Melissa and Rosa were very helpful and honest and made this process very easy

The staff was attentive and nice. The place was clean the unit was kept at a good temperature. Was there for two years and all of my items were kept in excellent condition literally no complaints very happy!

Came here with a dire need for a storage unit, was needing a larger unit and they tirelessly showed me many that did not fit my needs , Melissa & Meredith kept working on it till we found the right fit! They are wonderful service people , patient, kind and understanding. They are truly an asset, not only to Public storage, but also to the customers they serve daily, my sincerest thanks to you both!

Public storage farmingdale nice and safe I would recommend him to anybody my friend Melissa

Meredith &milisa are great with a big smile and very knowledgable in the service I received.

I am giving 5 stars to this Public Storage facility because Melissa and Merrideth were super helpful! They followed all Covid-19 regulations while helping me. I wanted to use the stairs so Merrideth (she was so pleasant and helpful at the desk) phoned Melissa who met me and took me to the staircase and showed me where I needed to go. After I loaded up my truck I realized I couldn’t find the keys to my locker so I went to the office where Melissa was. She walked me back and again waited until I looked for my keys, when I couldn’t find them she offered me a solution and walked me back to my truck. While I was thanking her for kind gestures and awesome attitude she looked at my car and said “Are those your keys?” The keys were on the hood of my truck! Melissa truly went above and beyond and it was great to see someone so eager to help a customer! Melissa and Merrideth you are both awesome employees and I appreciate your hard work...it made my experience a positive one!

Rosa was so helpful the best experience and great customer service!!!

Rosa and Erik were very helpful, answered our questions with ease, outstanding customer service, highly recommend

Awesome help from Melissa and Eric super quick and friendly

Great Service

Melissa did a great job, especially with COVID-19 precautions. I use Public Storage every time I need to move. Would recommend keeping the lock for future use.

Rosa was very helpful and informative to me.

Margaret was professional and was able to answer all my questions. Highly recommended!!!

Melissa is always so nice to me everytime i am at this location. Ive been storing here for a while and she has always been so nice to me and has great customer service skills.

Margaret was the best. This is my first time ever moving and having to have a storage unit and she was so nice and so accommodating. She made my life so much easier I was stressing out so bad. They gave me great prices compared to all the other storage units I really looked at. I give Margaret and public storage 5 stars. I was so thankful for her that night. Great service and employees.

Margaret was amazing she helped me with all my needs very clean highly recommend

Margaret is a very helpful staff member.. she was very kind,respectful and understanding..

Melissa was helpful

Love Love. Especially Melissa who been the most shining example of customer service - especially during someone's grief. Professional and did her job with disclosing matters concerning my unit *yet being exceptionally in tact to hold my heart. This will forever be my best experience with this location.

Easy, clean, and safe! Margaret was super helpful, answered all of our questions and was a pleasure to work with.

This place is absolutely the best. Melissa and her staff are the best.

Melissa, Rosa and Richie are very nice and helpful. Clean and safe facility.

Richie, Melissa and Rosa are so helpful to me! As always!!!

Melissa was upsoluply great.

Richie Was extremely helpful and very polite while i was there. i would highly recommend going to this storing facility and i would definitely ask for his assistance if you have any questions or concerns.

Margaret was awesome in helping me with my issue. She followed up every step of the way and resolved my problem quickly and efficiently.

Margaret was able to help me with everything I was looking for with a storage unit , she was very sweet and efficient! I would highly recommend the customer service here!

Want to a special thanks to ms Rosa she was great answered all my questions and made the process simple and easy and would definitely recommend

Melissa helped me past office hours. Truly appreciated

Margaret and Rosa were extremely helpful and provided me with exceptional customer service. Facility is very well kept. Would highly recommend!!!

Melissa was so helpful and I’m glad I bought my storage unit from this location! Thank you!!

Melissa was extremely helpful and patient. Extremely friendly . An asset to public storage

Rosa was very helpful and attentive! I appreciate her help so much.

Good place cheap rates

Margaret and Melissa we fantastic they helped me with all my needs. Made sure I was aware of everything. Highly recommend!

Melissa was great ! She explained everything to me and she has a lot of patience . Thank you so much !

Margaret and Melissa we’re a huge help on me purchasing a storage unit. Margaret fulfilled all of my needs and we’re very informative. These ladies are two of the best!

Margaret and Melissa were extremely helpful with all my needs both very friendly will definitely recommend.

Mellisa and margret are amazing. Keep the place super clean. Well lit, and safe! Nice and well kept. Rent here!

I went in to get some pricing on a possible unit and was assisted by Margaret. She was extremely knowledgeable, helpful and friendly. Will definitely be returning to utilize this facility because of her assistance.

My boyfriend and I went in looking for a storage unit and to get pricing. The person Margaret who helped us was very nice and knowledgable. Even though we didn't make a decision that day we are are definately going to go back soon!

Love it

Melissa is great and very friendly every time I come in to use a cart

Melissa helped us rent our second storage unit this evening. We were running late and she waited for us to arrive. She showed us two units and we settled on one quickly and the checkout was efficient. Melissa explained everything to us. Public Storage @Farmingdale is luck to have an employee like her.

Rosa was extremely helpful showed me the different size units I was inquiring about and answered all my questions. EXCELLENT customer service.

Very helpful. Super nice. Had a great experience. Will use again

Rosa was very pleasant and nice.

They were extremely efficient and accommodating when signing up. Thank you!

Despite having an apt and this location calling me and haunting me on moving day, no one was there (a we will be back in an hour sign kn door) on my moving day with my things packed and hired movers. Luckily the public storage down the road accommodated me.

Margaret was amazing. She helped me with everything and was so knowledgeable and made the process so easy.

Margaret and Melissa are wonderful and they deserve 5 stars Margaret Scalice-Demuth

Margaret & Melissa were great and very helpful. Great assistance given with transfer move within unit.

Every time i come pay my bill melissa is always friendly and helpful

Melissa was great through the whole process and made everything easy through a stressful process. Margaret and Tyrell are great also! Highly recommend!

Thanks to Margaret and Melissa today. Great help. Great people. Thanks again

Awesome staff. Thank you Melissa at least I believe that's the woman's name. Great crew. Convenient location off Route 110. Cheers!

Margaret was an absolute joy to work with. Both she and Melissa made a very good first impression when I walked into your storage facility. Friendly, professional and informative was immediately what I felt and more importantly separated them from the other storage facilities I visited first (4 others ). From there Margaret took over by walking me through the building explaining in great detail how the floors were set up from a security standpoint to the climate control to the best way to access my unit both during business hours and afterwards. Margaret also showed me the various supplies that you had on hand and then went over the items I would be storing and the appropriate products for each of the items to protect them best while in storage. After looking over various size units I felt confident that Margaret and your facility was the best choice for me. Lastly I was pleased to see how clean and good condition your company maintains these units. This is my first time renting a storage unit but I can say with confidence I would recommend this facility to anyone in need of one. Top notch employees, facility and process. Thank you.

Needed some suggestions on my unit and Margaret was super helpful. She was patient and thorough with all of her answers and suggestions. I greatly appreciated her assistance. Shes awesome!!!

Excellent customer service! Melissa answered all of my questions and made the process super fast and easy!

Margaret is the best!! Very personable and knowledgable!! She truly cares for the people and their needs.

Margaret and Melissa provided me with great service today. Very pleased with the experience! Highly recommend!

Had a great experience here , storing my goods. Rosa And Margaret were amazing from start to finish would highly recommend this place

I came in to make a payment and Rosa was so helpful and very nice!

Melissa and everyone at 305 del drive public storage unit were exceptionally professional, very helpful, knowledgeable and a real joy to deal with considering how stressful moving is. I also dealt with the other farmingdale location and I had made a mistake in my reservation and they bent over backwards to help me even though they had no obligation to do so. Thank you for making a stressful time a breeze! Very happy customer. Thanks to all!!

Excellent service. Very friendly people.

Been storing on and off with public storage for a while. Melissa and margaret are great every time i need help with anything.

Love the staff, particularly Melissa! She’s beyond helpful and always has a smile with a matching pleasant demeanor! I would recommend this location to anyone with storage needs. Additionally, the building and surrounding premises is immaculately clean! Great find for me!

Melissa was great very helpful and efficient thank you

Vincent was super helpful and friendly. I got a call five minutes after I made my reservation online. And when I got there he made getting to my new unit easy and the contract, insurance info easy to understand. Only one criticism as I am in the hospitality business, I wasnt asked if there were any other questions or if there was anything i needed. Ended walking back and forth often from my car to the office because i didnt know you had to sign out the key for carts. Also, I had to ask what my final monthly payment would be with insurance. That should be made clear by the agent or on the iPad you sign but it wasnt. I'm not sure if they are evaluated on their upsell but Vincent got me the boxes I needed and didnt push on the insurance stuff. Let me make my own decision. Overall, great experience.

Yesterday, I simply went inside to pay my storage bill; before I could make it to the help desk, I was immediately greeted with sincerity and an awesome smile by Service Rep, Margaret. Margaret is Absolutely Amazing, knowledgeable, and resourceful. Mariz is also Amazing... Great Customer service and clean environment. Always... -Tanesha Rogers

Awsauce

Very clean, very convenient

Melissa is very kind, courteous, and professional. She was a tremendous help from the first phone call immediately after my online inquiry to the very end in checking out. She made sure that all my needs were met as well as answering my many questions (I ask a lot of them!). The facility was also neat, clean, and well laid out. I would highly recommend anyone considering a storage facility to see Public Storage in Farmingdale at 305 Del Drive, and more specifically, make sure you speak with Melissa; she is an asset to the company.

ive never used public storage before so I had no idea what to expect. the staff do their jobs well, informative and polite. I would definitely recommend this storage facility.

Great customer service, Great facilities!!

Went into the farmingdale location and was greeted by Margaret who helped me. She was an absolute pleasure to deal with and did a great job with answering all my questions and getting me set up with everything I needed. She made this experience stress free and easy. I would definitely recommend anybody in need of a storage unit or any need of necessities to go to this location and let Margaret help you.

Great customer service, very helpful, and easy to access.

Great customer service.

Money owns this town

Melissa customers service was exceptional!!!! She showed patience while showing me serval storage units to found the perfect fit for me. It’s an awesome place to store your goods. Clean, well lit and climate controlled.

Extremely friendly and knowledgeable salespeople! Thanks for Melissa and her staff for bringing the boxes to my car even!

Management is great! I enjoying working with Melissa she’s always there to help!! I recommend Public Storage for all your storage needs!!!

Place sucks

Awesome Staff!!!! Melissa is so helpful & has great customer service!! Come here!

Great experiance

Too many mouse traps ugghhh

Staff friendly and helpful. Facility clean. No complaints.

Good service

Very nice place very big space Melissa was a super star

Excellent customer service every time. Highly recommended. Very knowledgeable staff.

If you’re looking for somewhere to store some things I would definitely come here. We came in and this young lady name Melissa was very helpful, patient & kind. Facility is clean and very big. And they have great deals when you catch them.

Melissa is the best at what she does. She is completely knowledgeable and very pleasant.

One of the best public storage companies in the United States

Great customer service

Melissa and Perry are great and very knowledgeable. I would Definitely recommend this facility to every one .

Amazing service! Very helpful!!

Excellent storage unit with top notch employees. Everyone is so helpful.

This location is very clean and big. Paid my box and Melissa was very efficient and kind . She even helped me with directions since I am new to the area. Wish I could giver her 10 🌟

I am moving from the city and stopped at this location to buy some boxes today. I was happily greeted by Melissa and Jason. They told me about different sales that they have on the boxes to help me save more. I recommend coming here to buy boxes.

Good service

My experience at Public Storage Was really great . Melissa was professional and very helpful..

Top notch service and extremely helpful staff. Highly reccomend storing here.

I went in and inquired about renting a unit. Melissa was extremely helpful, informative and friendly. Coming back next week 👌🏽

Patrick and melissa was a great help to me and my wife

Excellent Service! Friendly and easy to deal with. I’ve dealt with mostly Melissa, Ludgi and Stefan at the facility. They are extremely helpful and go the extra distance if I need something. I highly recommend this location.

Clean secure kind staff

Moved in today. Staff very helpful! So far do good!

Melissa was very helpful and professional thank you so much Valorie

Meoissa and Stephen were very knowledgable and have great customer manners. I highly recommend this place to everyone

We got good service from Ludgi and Steffan.

Excellent employee staff during our 5th time using this facility in Farmingdale. Recommended 100%

Easy and effortless check-in!!! Melissa the manager was extremely helpful...five star service across the board 🤩🤩🤩

Looked at a unit with Melissa today. She was great and gave me the holiday special pricing! I definitely recommend coming here for your storage needs!

I was offered a great deal on 10x15 process went smooth and easy! Very grateful every thing worked out nice sales people.

Super helpful, explained everything to us. Very friendly. Definitely would recommend!!

Very nice staff. Very clean. Highly recommend

Melissa was so awesome and knowledgable throughout the whole rental process! Highly recommend this location!

Beware of their introductory pricing. I was quoted a very good price which got me to decide to rent with them and now 5 months after I signed my contract I got a notice that they were increasing my monthly fee by 33%. Their contract says they have the right to increase your rates at any time in any amount. They mean it. Do not rent with a company that can make your rent unaffordable at any time.

Melissa was very helpful!

Everyone was great and the facility looks very safe!

Came to this storage facility over the weekend was greeted by Melissa and Ludgi. I was shopping for some need of boxes. They were helping me getting the right size boxes to store my families valuables and not trying to give give me any size. The customer service they had given me is top shelf perfessional and I got a great discount for buying more boxes. Staff is great and office is well organized and displayed this is my one stop shop for any storage need.

Melissa and Ludgi give us a good explanation about renting a new unit, they have a great costumer service

Friendly staff and excellent service! Super clean and convenient facilities!

Dawn was very helpful and knowledgeable of all the facility and all the options available. It was a pleasure working with her.

Great Location!! Dawn is extremely easy to work with and professional. Highly recommend! Steffan is another gem at this location. Helps with any questions I have. A++

Great service by Steffan and Melissa. They were very helpful and professional. Took the time to show me around and make sure the unit was what I was looking for.

they keep raising our rates, not good company

Dawn, the Property Manager at Public Storage in Farmingdale on Del Drive was so helpful, pleasant, honest and answered all my questions. She's very down to earth with a great sense of humor. What a wonderful experience during a very stressful time of moving. I'm so happy I chose this location at Public Storage. I look forward to seeing Dawn in the future when I come to my storage unit.i feel so secure storing my belongings here.

Just stopped by the public storage and Dawn is a Great help... and always is...

Dawn helped me find the perfect unit for my needs. Friendly and fast service.

Just wanted to give kudos to Tara for assisting me with my storage unit today. She was courteous, patient, friendly, quick and had a smile in her voice. She also was helpful in showing me how to use the access code. She gets 5stars*****🙂

Awesome experience with Dawn. Couldn't have made it any easier for us.... Thank you, thank you, thank you!

Juliette and Dawn were very helpful with setting up my storage unit! I got a good price from an online deal and Juliette gave me a tour of the facility before I committed to put me at ease. I also like the fact that it is truly month to month here. I'm looking forward to using this nice, clean facility for my storage needs.

From the first day I began coming to 305 del drive, it’s been nothing but a pleasant and easy experience. Dawn was very helpful and walked me through how storage worked because I’ve never done the storage thing before. She is always so kind and welcoming as well as all the rest of the staff. It’s clean and easily accessible. Thank you!!

Extraordinary service👌👌👌👌👌 from Juliette

Great staff, Juliette provided great service. Very courteous & friendly. I highly recommend for all your storage needs.

Helped me out tremendously.

She was professional meaning Dawn. She was very nice and open about her business. Thank you.

Kristy and Sara are friendly and helpful. Kristy explained everything in detail and made my renting a unit enjoyable. Highly recommend this location.

Kristy and Sara are amazing!!! Great service!!!!

Friendly, convenient and the price was right!

I've had a unit at this location for almost 5 years. Dawn is a pleasure to deal with and is always helpful with any questions I may have. The facility is clean and conveniently located. No complaints.

Dawn is amazing. This is my second time renting a unit from this location and I came back here, even though it’s not the closest location to me, because of the great service that Dawn gave me last time and then gave me again this time. She is an asset to the company and a great employee.

Without question, the cleanest ad friendliest place! Kristy was welcoming and understanding of my needs.

Service was exceptional. Our service agent Kristy was very helpful.

the staff were really friendly and understanding. The prices are also very affordable.

Kristy, LaShawn, Aaron are wonderful very informative. Have used them then plenty of times in the past.

Great Customer Service. Dawn and Kristy always go out of there way to help me, they are able to assist me with anything I need and answer all of my questions. It's a breath of fresh air to see two people who care about there job as well as there customers.

Staff is very friendly and helpful

Very helpful with everything I needed. Great staff, both Dawn and Kristy were so professional and courteous. Highly recommend for all your storage needs. Thank you!

Kristy and Matt Are great very helpful

Place is great... realized within hours they weren't needed and got a full refund same day!!!!

Kristy was knowledgeable and wonderful in guiding me through the rental process. Thank you so very much.

The girls in the office are super helpful! I love this facility. Dawn and Kristy are absolutely amazing!! Any questions I had, they were very informative!!

Can I get into the gate all night to get to my storage unit?

What time does gate access stop at night?

Great experience Kristy was very thorough, kind and friendly she should me everything I needed to know and was very patient,Justin was very helpful also made a mistake when I did the reservation online but he was very welcoming and friendly

Dawn's service was excessively helpful, friendly, and greatly appreciated in general! Would recommend to anyone!

Kristy And Dawn are awesome. The place is clean and safe rented a unit today I was pleased with the customer service and how knowledgable the girls were.

Customer service is excellent and quick and easy to get my units!

Kristy, Melissa and Dawn have given me excellent service! Explained about when my bill is due, when the late charges may occur and all the details about times I can and cannot enter the building and that my belonging are safe and secure with camera's all over. Thanks ladies!

Melissa was so helpful....as a first time storage...user she explained..everything.. made it easy... clean a neat ...so glad..I chose them .

Kristy and Dawn are awesome!

Dawn was absolutely amazing! She helped us find the perfect size unit we needed. She was funny and gave us an amazing experience. She answered all our questions without hesitation and made us feel comfortable. -Carmine & Mike

I came in and was immediately greeted by Kristy very professional very customer friendly she showed me my options and was very considerate of my needs.. I would absolutely recommend this location for your storage needs great customer service!

My uncle rents at this location & Melissa has been very helpful everytime we went into the office this weekend!

My friend rents a unit there and I went with her to set it up. The girl that helped us was named Melissa. She was extremely helpful, sweet and knowledgeable! I would definitely recommend going here and asking for Melissa!

Building is very clean. Staff is very friendly. Dawn Melissa and Kristy very helpful..will recommend to others

HORRIBLE MANAGEMENT-NEVER RETURNED CALL-PAID 2 MONTHS FOR NO REASON-MATT DISTRICT MANAGER NEVER ANSWERED VOICEMAILS!!!