Public Storage Self-Storage Units at 174 Route 17 N, Rochelle Park, NJ

Jose Caitlin Nicole and Megan did a great job showing the property and renting me a space thank you so much

William and Jose are excellent and highly recommended. Professional service ,and answered all my questions. You can't go wrong great team.

Jose was fabulous with helping and very informative! Great personality!

I would like to say that Jose was the most helpful person I’ve met. Helped me with my missing key and the public storage app. Thank you so much. Just a GREAT GUY on the phone and in person!

Ashley was helpful

José was very helpful

Jose and Ashley were very helpful

Jose and Eric were very helpful!!!

Visited this facility very well maintained very nice staff especially William! He helped me out with my storage unit, and made it easy for me to get my unit. I highly recommend this place and talk to william very educated and nice

I had the great pleasure of having Eric, Jose and Alejandro at Public Storage help me with renting a unit at this immaculate facility. They are always very pleasant and professional during my rental process. They make sure that all of my questions and concerns were answered. I was very pleased with my rental experience and would definitely recommend this place for all of your storage needs .

Place was super clean and easy to access. Jose the property manager was incredibly helpful and positive making sure I had everything I need to move my things! Definitely the place to go!

Was at your location this morning and the gentlemen at the front desk were the best. He helped me in every way he could and got me to get the correct size. Thank you Jose and alejandro and public storage. Keep them in the team

Definitely the place to store your belongings. Friendly, efficient staff and everything was explained thoroughly! So happy I found this storage place thank you Jose

Jose did a great job. Thanks for the great service! Took the time to answer all my questions. And was very good to me

Alejandro is the best. Was worried about my daughter’s stuff and he made sure to walk me through the property re assure me her stuff was in good hands. Amazing customer service. A little cali love for the great experience

4/8: I had an extremely unpleasant encounter with the Spanish worker, tall with glasses, at the main desk of the building location today in the morning. Initially, he wasn't at the desk when we arrived, and when we returned from the adjacent building, another staff member kindly assisted us. However, when we approached the Spanish worker with questions about where my moving truck should go, he was seated inside with the doors completely locked, seemingly hiding behind his computer screen. Upon knocking, he rudely demanded to know what we wanted and emerged from the door angry and yelling, behaving as though we were inconveniencing him. Despite his hostility, I managed to inquire about the location of my loading truck, to which he curtly replied, 'Back,' before retreating. An hour later, while loading items in the back, I witnessed him assisting another customer in the storage area, exhibiting a completely different demeanor—being polite and courteous. It was evident that he had lied about leaving when he was still on the premises an hour and a half later! This individual discriminated against me and my father. Despite paying for a large storage unit, we were subjected to such treatment. It's disgraceful that Public Storage would employ someone like him in customer service. I am appalled by the open rudeness and profiling we experienced. We simply wanted assistance with a straightforward question. Subsequently, I spoke to property manager Gloria, who claimed to have addressed the issue with her district manager, Caitlin. Let's see how it goes. Update: I left Caitlin a message, and although she returned my call once, she never followed up again. It's clear to me now how this facility operates, and I'm disappointed. This matter is long overdue for resolution, and unfortunately, it speaks to the current state of affairs. However, I do want to acknowledge that not all workers at the facility behave in such a manner; some are genuinely good.

JOSE was very helpful with my move-in answered all my questions was very helpful. Highly recommend.

Jose and alejandro were very good employees to dealt they were very emphatic and helped me with all my needs that I needed. Everything went smoothly especially with a transfer I had to do. felt like I was being treated like family. Highly recommend this public storage.

Today I got a storage space and Jose found me a perfect size and price. The facility is so clean and maintained I had to take it asap. Excellent customer service on his part. Will recommend to family. Thank you Jose for everything. Once again I can’t stress enough how awesome the service has been. Thank you.

Great service from Jose and Brianna. Both were patient and knowledgeable and helpful!

Had a problem with my storage unit, and Eric helped take care of the situation with urgency. Really recommend this facility

This place is clean, quiet and I feel safe when I am inside organizing my unit. And you can't beat the introductory prices. Jose from public storage is also very helpful and knowledgeable. I feel safe because I know Jose is always walking around checking the units, so he is just a shout away if anything falls on me. 😂 TGButa

I visited this location and was serviced by an associate named José. I didn’t know what sized unit to get, so José and i discussed both what i would be storing, and how much of it i would be storing. He also let me know which location on the premises would be best for me based on how frequently i would be accessing the unit. We also discussed all associated fees and costs up front and those i would incur in the future. If i need another unit I would not hesitate to use this location in the future, and hope i get José again as my associate. Thanks again José for all your help!!

I’ve been a customer here for a while - the storage facility is managed well & generally clean & taken care of. Jose the manager has been so great and helpful - he’s always willing to help in any way!

I can't stress enough how great this facility is. Jose is the best as always thank you so much

3 days ago i went with my daughter to rent a unit with my daughter. The staff was great especially José thank you for the great service

Jose thank you! You're very professional and helpful. Facility was clean and your staff is great.

Jose the manager was super helpful and understanding how moving can be thank you again Jose for making this a swift process. Your professionalism is awesome. Thanks again, Eve

Great and efficient service by Jose!

I went into public storage with a issue on how much I was being charged for the smallest space available . I called and was connected with a gentleman named Jose, he spoke with me and heard my concerns and was able to accommodate what my family and I needed. Keep him! He also had very pleasant customer service etiquette which is always a plus for any business! Thanks again Jose .

I went to rent a unit, I wanst sure what mesure to choose, but José was a great help for me. He was ver patiente and explain everything in detail. Thank you José for everything.

Hose and Ashley thank you so much for your help

Fair prices and a pretty clean facility. Eric was super helpful with my move out. I will highly recommend this storage facility, will definitely rent again.

I've had a unit here since they opened. It's in a central location, fair prices, and management is great, particularly Mark. He's always willing to go above and beyond to make sure any issues are taken care of right away, and he even called me back personally to make sure everything was taken care of. Highly recommend this location.

Jose was super helpful and found the unit I wanted immediately. Great service

Mark helped us and he did his job great. Great service!

Jose was nice and informative. He made sure we got the perfect sized unit for my family belongings.

Jose was very nice and helpful. He was very informative and a big help. Five stars.

I just wanna say that Jose, Ashley, Mark were the greatest help here at public storage with the transfer of my new storage unit. Thanks for your assistance again

Jose is awesome! Great customer service!!

Im very happy with Public Storage, and their staff are excellent, specially Jose the person that I went to, he was very very helpful. I went to him and ask him for a better unit and he recommend me one that support my needs with a better price.

I had such a good experience at this location! Alejandro was such a big help, I came in on Sunday with so many questions and he helped me throughout everything and even showed me some spaces so I could see the sizes. Highly recommend renting from here!!

Jose was super helpful and showed me the app and it was a life saver as I lost my password I'm so happy great employee

I want to thank Jose for all the help he gave me and finding a bigger unit next to my old one for convenience. Great service as always. He’s the best

ALEJANDRO WAS A GREAT HELP!! I HIGHLY RECOMMEND THIS STORAGE FACILITY!!

Jose gave us great customer service more than once and we appreciate him for that great service is hard to find

Ashley and Jose were a great help

The services is awesome, the manager is also great.

Great service, Ashley and Mark was very thorough in helping me get set up with my account remotely.

Ariana is absolutely the best! A+ maintained facility.