Public Storage Self-Storage Units at 174 Route 17 N, Rochelle Park, NJ

The services is awesome, the manager is also great.

Ashley and Jose were a great help

Jose gave us great customer service more than once and we appreciate him for that great service is hard to find

Today I got a storage space and Jose found me a perfect size and price. The facility is so clean and maintained I had to take it asap. Excellent customer service on his part. Thank you Jose

Great service, Ashley and Mark was very thorough in helping me get set up with my account remotely.

Ariana is absolutely the best! A+ maintained facility.

I have been comparing storage facilities and Jose made a great impression. He is very professional and provided very helpful information. I had a great experience working with Jose with my self storage reservation. Public Storage is very clean and well ventilated.

Thank you so much 4 such a competent, caring & knowledgeable manager in one of your workers named Jose. He is respectful, courteous & I know that I can go to him with any circumstances that may arise concerning my storage.

Alejandro and Nicole assisted me and had everything easy

i’ve had such a great experience with public storage ! they’ve made it so easy for me! i also happened to loose my key and they guided me through out the whole process! thank you Nicole, Alejandro and Ashley 💓

Alejandro and Nicole were absolutely fantastic and extremely helpful!

Great service by Mark! Very kind :)

Nicole & Alejandro were super helpful! They answered all my questions thoroughly!

Nicole and Alejandro were exceptional and went above and beyond to help me get set up and aquatinted with the site. They made my check in so easy! 😊

Jose and Ashley were extremely helpful finding me a right size unit at the best price.

facility is clean, staff is friendly. Helped make my dads move in easy

Jose was so helpful! Very kind and friendly!

Highly recommend this storage facility. My whole entire process was amazing!!! Jose was extremely helpful and super knowledgeable. I am extremely satisfied with my decision and a big Thank you to such amazing staff members who really genuinely care.

Extremely happy with the services provided at this facility. I highly reccomend! I just got a unit a few days ago and I am so relief its like a breath of fresh air Thank you so much Jose for your service.

Rented at this facility jose is exceptional. He went above and beyond trying to get me a different. Clean facility and very accessible. Will highly recommend.

Jose was amazing.

Jose thank you so much for your help. With my storage great service. Thank

Very good customer service! Jose was really helpful in looking for different storage unit sizes. Really appreciated it.

Today I had to get a new storage for my mom and Jose was super helpful and stood late to finish the transfer. 10/10 would recommend

Seamless transaction and Jose was super helpful and friendly. Highly recommended.

Jose was very welcoming and helpful, we are grateful, he made our job easier! Shoutout Jose

Jose and Eric were awesome. Great service and responsiveness. They walked me through everything and this was the smoothest part of my move. I highly recommend working with them.

Jose was awesome he helped me swap out my storage to what best fit me. His customer service is 10/10. Thank you Jose appreciate you.

Omg Janelle has been so helpful, and accommodating to my situation and really was amazing. I am so grateful for her and this facility for helping me through a tough time

ASHLEY AND JOSE ARE GREAT! VERY HELPFUL

Clean, Efficient, Knowledgeable, Courteous, and Down to a science. You may look around for other storage places but this place has the best people, Mark walked me through the whole process and patiently answered all my questions, Mark and Jose are the kind of guys that make the process fun and helpful.

Easy rental sign up. Clean facility. Convenient location. Great customer service from Jose. Thanks!

I have the best experience ever in this unit. Mark is awesome, professional, and very friendly, and he really got me a great deal. I will recommend it a 1000% 😊 Thanks for your hard work and excellence, Mark. 🙌 😊

Excellent service! Jose gave me the best service, definitely I'll will recommend him to help you.

Im very happy with Public Storage, and their staff are excellent, specially Jose the person that I went to, it was very very helpful. I went to him and ask him for a better unit and he recommend me one that support my needs with a better price.

We have just recently obtained a unit and so far my experience with Jose has been excellent. When I called a few weeks ago for information he was so helpful and friendly-- 100% professional. Yesterday I left a message and he returned my call within 5 minutes. Today-- well now today we met him - he is a pleasure to deal with and speak with. He is very knowledge and made us feel very comfortable with securing our unit. Jose is what customer service is all about . Thank you Jose !!!!!!

Nice storage area but price keeps going up every year.

Jose was very helpful and professional he's a great asset to the company. Thanks again

Kentucky, needs to take note

No clean, no cart, traffic, no person No cart!!!!

Jose was very helpful and accommodating to get me a larger space last minute. I appreciate his help.

Update: Public Storage did reach out and they did give me a discounted rate for 3 months. I will give them 3 stars for the 3 month discounted rate. Not sure if I will stay after the 3 months. I recently got married and needed to make space in my house for my wife and stepchildren so I rented a unit at the end of June 2022 for $139./ month. Prices were comparable to other storage facilities in the area but I chose to go with Public Storage. That said I recently received a letter from Public Storage raising my monthly storage cost to over $200./ month starting this month. I looked online and see the same size unit I have is offered online from Public Storage for $131./ month. I've called several times as well as sent an email but I get no response. Not sure why after 4 months of on time auto pay they have decided to raise my monthly rent. I would avoid this place and go somewhere else if you plan on storing long term. This is a case of let's bait them in then charge what we want. Also, not a fan of the marijuana facility next door consistently taking all of the carts and Public Storage doesn't do anything about it. Warning: you may have to carry your items to your unit. Not a happy customer at all.

Great location and storsge facility.

All good

I accidentally went to Colombia storage and the rep rushed me to enter my code for access, without verifying I was at the right place, my code allowed me entry and I began unloading my car, I noticed my unit had a lock, so I went to find the rep and he was gone. I called Public Storage and Miranda was amazing, she informed me I was at the wrong location. When I arrived Gena & Miranda were amazing. I thought customer service was lost but, it’s satisfying to see it’s still waist!! These ladies were courteous, personable, and extremely helpful!! Thank you, ladies, 😘😘

Gena was very helpful and managed to save me money. Great customer service skills.

Amazing experience this morning with the manager Sade at the first desk. Phenomenal customer service. Thank you for all your help and professionalism.

Sade is amazing love her!!! Friendly, quick and accommodating! Need more people like her 💕

Sade was very professional and wonderful to work with.

At arrival as welcomed by this wonderful Landry named Wendy. She did her best to assist me locate the best fit unit for my needs. She made the process seem less and painless.

I went to this location to get moving supplies earlier this morning and was greeted by Andrew at the desk. I had no idea of what I needed and he was extremely friendly and helpful in getting me the right supplies. I'll be definitely returning to this location in the future. Left with a smile

I called this afternoon for pricing and spoke to a young man named Andrew. He was extremely helpful and courteous. I’ll be stopping in this weekend to rent a space.

Gena was fantastic and helped out when I was locked in and panicking. She was so helpful and patient and very courteous with excellent customer service. She’s a keeper.

Moving into the storage unit was very easy I moved from the storage unit building next door into the new storage building Ryan made the transition very pleasant

Gena was the best !! She was so helpful !

Gena did a great job and told me about box promotions

Gena has a great customer service skills. Thank you for your help.

Gena was so helpful with our rental and was really sweet! Give her a raise!!

Highly recommend this storage unit! The staff are helpful and accommodating. Especially Ryan who made the stresses of moving so seamless and was extremely helpful! Also shoutout to Gina for her assistance with all my questions. Public storage is lucky to have you both!

I went to Public Store Route 17 north NJ. Gina is very helpful.

Ryan was awesome. Helpful and friendly.

Aj is great. She helped me get a storage space for my mom ! Very knowledgeable too, will be recommending to all my friends and fam.

AJ is very courteous and a tremendous help with all my storage concerns. I highly recommend this company

AJ and Sade are very pleasant, know their units and facilities extremely well. A very good experience!

The storage is very clean. The renting process is easy and fast. Everything is online you can do. Your space will be ready when you arrive. The elevators are a bit small. The building has two loading areas, one of which has a place to get in with your car. Two cars at a time. The other loading area has direct access from the parking lot. The flatbed cars are in the building somewhere where other renters left. This is a bit problematic. You have to find it. The office entrance is in front of the building. There is no access point from inside of the storage. You have to walk all around the building.

Great experience! I had no idea what I was doing & AJ helped me select the perfect unit for my belongings. Was super supportive and helpful! Glad I chose to come to this location!!

I had a wonderful experience with public storage. AJ and Njeri were exceptionally helpful with my purchase!! Keep up the great work! This will always be my go to place to store my belongings!!

On December 22nd I visited this property to see some units without a appointment, AJ showed me several units and she was patience and great customer service at 💯%, I will recommend other people to this property because of AJ personally,

AJ is very helpful person. She gave us a tour of the property and explained all different options. It was a pleasant experience dealing with AJ. She helped us selecting the right size unit for us. So today we rented a unit from AJ in this brand new facility.

AJ is very polite and courteous . She took the timeout to listen to my needs and convinced me to keep my unit since I have it at a great price. If you want to speak to anyone... please ask for AJ.

Aj showed me several units and she just got to work and stopped everything to give me 100% of customer service. Nice personality. Clean place. Noah was a great help too! Both nice friendly people.

Awesome experience working with Aj! She is calm, professional and positive!!!! She made the process smooth, quick and easy for our transition! Thank You Aj for all of your assistance and generosity!

Aj is a nice person always cleaning. Helps out always great customer service always smile

Have a great experience working AJ. Had a family emergency and needed to get my stuff out and she was very professional, courteous and understanding. I’m glad I choose Public Storage to hold my stuff.

Very well temperature controlled storage unit. Annjo was very accommodating and gave excellent service. She Provided measurements of the storage unit and showing us where it was located. Thanks again I highly recommended! :)

Thanks a lot for the amazing customer service from America and Annjo!

Excellent Customer Service I'm addicted to my storage unit here. I'm in the process of moving my parents to a new home and moving myself back to Miami and needed a place to store my items. Picking this location was a no brainer. As soon as I saw the reviews, I said to myself, I need to stop by and see it. Well, I was in the area and decided to stop in. I spoke to the young lady at the counter, who was extremely helpful with all my questions. When I asked her name, she said Allison... That was it. All the reviews I had read came to life. I'm very very happy here and the place is impeccable. My unit is perfect and there is even a clean restroom on the premises. (That's a big one for me 😉) parking is great. I especially like the fact that there is one entrance with a small loading dock for when it rains. There is actually nothing negative to share and everything positive. I hesitated writing this review in fear that it will become more crowded and mess things up; but I had to share. I couldn't keep it all to myself. Thank you for all your assistance Allison. And thank you for keeping such a great worker at this location. Its a bigger deal than most employers can imagine. Please keep her and all your employees happy, it reflects on your location. Congratulations... For some reason this location sometimes comes up as the one next door at 168. But this one is the best 😉

This self-storage is clean, easy to access, secure and affordable. But more than anything, Allison at the front desk is super-friendly and helpful. She goes above and beyond to answer all questions and works for the needs of customers. I have rented two storage spaces here and have been very satisfied. This will be the self-storage of my choice for all my future needs mainly because of Allison!

Allison was very helpful. Such a lovely person. I was a little confused about the storage and how it works, but she guided me through the whole process and I’m so satisfied now. She’s the best.

Public Storage is d best place to keep your belongings where staffs are nice especially Allison. She’s amazing...very helpful & a good person. Surely i will refer this storage to our family & friends. God bless!

I have to mention 2 very nice ladies Allison and Adriana who made me want to take this spot as my storage. They are patience and polite. The place itself is new and clean. Reasonable prices.

Adriana was a perfect assistance to me. She helped me learn how to open the outside gate and indoors with my iPhone. I always thought I needed a code, by my visit today for my storage, she went above and beyond, by leaving with me from the front desk to assist and show me how to open the entrance to have access to my storage space. I appreciate her service very informative and professional.

Alliston was very helpful with a smile on her face i will recommend her service to anyone.

Allison was so helpful and pleasant! She took the time to explain everything so that I felt comfortable finding the right storage unit! Absolutely the best person!

Had a quick and easy set up thanks to Allison who made it so easy for me to understand everything fully. Her welcoming personality helped me feel comfortable asking questions and having them fully answered. Definitely recommend this storage facility and of course to try and have Allison be there to help!

I was very impressed with the professionalism and courtesy showen by the staff at 174 Rochelle Park Public storage, especially Allison. Pre-move, Allison was able to answer my questions about unit size and the items I would be storing. The move-in process was seamless and everything went well (and I moved in on a Sunday night, after business hours). Recently, Allison helped me again, this time solving a billing issue. I have been extremely pleased with my interactions with Allison and the team at 174 Rochelle Park Public Storage. Thank you.

Great new facility with great service! Thank you Allison, you’re amazing!

Allison was wonderful! we came in and needed to move our furniture from our house. she helped us find a unit to both fit our needs and price. Highly recommend!

Allison was great. Extremely knowledgeable. Very professional. She gave me a thorough tour of the building and unit. Answered all my many questions thoroughly. I wasn't thinking about setting up an account today but she gave me the confidence that I had made the right choice; so I did.

I had a wonderful experience with Allison at Public Storage. She was professional, polite, knowledgeable and courteous

Allison was sooo helpful and welcoming !! I would choose public storage over any of the storage facilities in the area. The facility is safe, secure, new and very clean! I am very well pleased, thank you Public storage!

ALLISON WAS FANTASTIC, SHE WAS SO HELPFUL AND PATIENT. WHILE HAVING OTHER CUSTOMERS ONLINE, SHE STILL TOOK THE TIME TO SHOW ME THE DIFFERENT SIZES AFTER TELLING HER I WAS UNSURE. SHE PATIENTLY ANSWERED ALL MY QUESTIONS AND HELPED ME GET SET UP. Thank you Alison!!

Great experience. Brand new beautiful facility and top notch customer service. Allison was very accommodating and helpful. Highly recommended.

ALLISAN she was very nice and professional. She saves me a lot of time moving in and explains everything to me. I will highly recommend this place to people who has storage needs!

I had the great pleasure of having Allison at Public Storage help me with renting a unit at this immaculate facility. Allison was very pleasant and professional during my rental process. She made sure that all of my questions and concerns were answered. I was very pleased with my rental experience and would definitely recommend this place for all of your storage needs .

Great service. Manager Alison was extremely helpful and patient. She explained every detail about the rental to me and provided a great experience. Highly recommend !

Amazing facility and even more amazing people. So happy we switched from another storage facility to this one.