Public Storage Self-Storage Units at 174 Route 17 N, Rochelle Park, NJ

Gloria & Mark were very helpful . Excellent customer service . Would highly recommend

Mark was so helpful and walked me through the entire process and I really appreciate his diligence and attention to detail.So far things have been great and I'm very happy with my decision to rent with this Public Storage facility.

I have been storing at this facility for the past 2 years and it has met my expectations. Erick made my move out as easy as possible, with all my problems the workers were was always helpful. Will definitely recommend and store again in the future!

Eric was excellent.

The staff is very helpful and kind. Mark is a great property manager and gave us a great deal on storage units. Mark is a rising star at the company and is a good person. As a customer I am grateful for Mark services. I recommend this place!!!

I visited the location and came accros Mark B and excellent!!! Super really helpful. Highly recommend.

Had a great experience with Mark at the public storage unit at route 17 He did explain me whole process very knowledgeable with the whole process Definitely recommend everyone looking for a storage unit… 👍

Great storage place. Convenient location. Mark was very helpful.

Mark and Eric were exceptional! They were very helpful. Definitely recommend to anyone looking for a good price storage with friendly staff

I really highly recommend this location. I had a great experience working with Mark the representative behind the desk very professional very organized. I definitely will come back here again thank You very much for all you do.

Never expected to be treated so well in a Storage Facility. The time and energy that Victoria dedicated to my wife and I choosing the correct space for our needs was above and beyond. She was friendly, patient and explained everything thoroughly. We locked in a space and have already told 2 other friends looking for storage space to come and see Victoria. Thank you again and we look forward to being loyal customers.

Eric and William are the best! William did the reservation and Eric answered all our questions and was courteous for the inquiry about rates at a separate time. Customer service was wonderful. Thank you guys!

William we very generous and help

Jose Caitlin Nicole and Megan did a great job showing the property and renting me a space thank you so much

William and Jose are excellent and highly recommended. Professional service ,and answered all my questions. You can't go wrong great team.

Jose was fabulous with helping and very informative! Great personality!

I would like to say that Jose was the most helpful person I’ve met. Helped me with my missing key and the public storage app. Thank you so much. Just a GREAT GUY on the phone and in person!

Ashley was helpful

José was very helpful

Jose and Ashley were very helpful

Jose and Eric were very helpful!!!

Visited this facility very well maintained very nice staff especially William! He helped me out with my storage unit, and made it easy for me to get my unit. I highly recommend this place and talk to william very educated and nice

I had the great pleasure of having Eric, Jose and Alejandro at Public Storage help me with renting a unit at this immaculate facility. They are always very pleasant and professional during my rental process. They make sure that all of my questions and concerns were answered. I was very pleased with my rental experience and would definitely recommend this place for all of your storage needs .

Place was super clean and easy to access. Jose the property manager was incredibly helpful and positive making sure I had everything I need to move my things! Definitely the place to go!

Was at your location this morning and the gentlemen at the front desk were the best. He helped me in every way he could and got me to get the correct size. Thank you Jose and alejandro and public storage. Keep them in the team

Definitely the place to store your belongings. Friendly, efficient staff and everything was explained thoroughly! So happy I found this storage place thank you Jose

Jose did a great job. Thanks for the great service! Took the time to answer all my questions. And was very good to me

Alejandro is the best. Was worried about my daughter’s stuff and he made sure to walk me through the property re assure me her stuff was in good hands. Amazing customer service. A little cali love for the great experience

4/8: I had an extremely unpleasant encounter with the Spanish worker, tall with glasses, at the main desk of the building location today in the morning. Initially, he wasn't at the desk when we arrived, and when we returned from the adjacent building, another staff member kindly assisted us. However, when we approached the Spanish worker with questions about where my moving truck should go, he was seated inside with the doors completely locked, seemingly hiding behind his computer screen. Upon knocking, he rudely demanded to know what we wanted and emerged from the door angry and yelling, behaving as though we were inconveniencing him. Despite his hostility, I managed to inquire about the location of my loading truck, to which he curtly replied, 'Back,' before retreating. An hour later, while loading items in the back, I witnessed him assisting another customer in the storage area, exhibiting a completely different demeanor—being polite and courteous. It was evident that he had lied about leaving when he was still on the premises an hour and a half later! This individual discriminated against me and my father. Despite paying for a large storage unit, we were subjected to such treatment. It's disgraceful that Public Storage would employ someone like him in customer service. I am appalled by the open rudeness and profiling we experienced. We simply wanted assistance with a straightforward question. Subsequently, I spoke to property manager Gloria, who claimed to have addressed the issue with her district manager, Caitlin. Let's see how it goes. Update: I left Caitlin a message, and although she returned my call once, she never followed up again. It's clear to me now how this facility operates, and I'm disappointed. This matter is long overdue for resolution, and unfortunately, it speaks to the current state of affairs. However, I do want to acknowledge that not all workers at the facility behave in such a manner; some are genuinely good.

JOSE was very helpful with my move-in answered all my questions was very helpful. Highly recommend.

Jose and alejandro were very good employees to dealt they were very emphatic and helped me with all my needs that I needed. Everything went smoothly especially with a transfer I had to do. felt like I was being treated like family. Highly recommend this public storage.

Today I got a storage space and Jose found me a perfect size and price. The facility is so clean and maintained I had to take it asap. Excellent customer service on his part. Will recommend to family. Thank you Jose for everything. Once again I can’t stress enough how awesome the service has been. Thank you.

Great service from Jose and Brianna. Both were patient and knowledgeable and helpful!

Had a problem with my storage unit, and Eric helped take care of the situation with urgency. Really recommend this facility

This place is clean, quiet and I feel safe when I am inside organizing my unit. And you can't beat the introductory prices. Jose from public storage is also very helpful and knowledgeable. I feel safe because I know Jose is always walking around checking the units, so he is just a shout away if anything falls on me. 😂 TGButa

I visited this location and was serviced by an associate named José. I didn’t know what sized unit to get, so José and i discussed both what i would be storing, and how much of it i would be storing. He also let me know which location on the premises would be best for me based on how frequently i would be accessing the unit. We also discussed all associated fees and costs up front and those i would incur in the future. If i need another unit I would not hesitate to use this location in the future, and hope i get José again as my associate. Thanks again José for all your help!!

I’ve been a customer here for a while - the storage facility is managed well & generally clean & taken care of. Jose the manager has been so great and helpful - he’s always willing to help in any way!

I can't stress enough how great this facility is. Jose is the best as always thank you so much

3 days ago i went with my daughter to rent a unit with my daughter. The staff was great especially José thank you for the great service

Jose thank you! You're very professional and helpful. Facility was clean and your staff is great.

Jose the manager was super helpful and understanding how moving can be thank you again Jose for making this a swift process. Your professionalism is awesome. Thanks again, Eve

Great and efficient service by Jose!

I went into public storage with a issue on how much I was being charged for the smallest space available . I called and was connected with a gentleman named Jose, he spoke with me and heard my concerns and was able to accommodate what my family and I needed. Keep him! He also had very pleasant customer service etiquette which is always a plus for any business! Thanks again Jose .

I went to rent a unit, I wanst sure what mesure to choose, but José was a great help for me. He was ver patiente and explain everything in detail. Thank you José for everything.

Hose and Ashley thank you so much for your help

Fair prices and a pretty clean facility. Eric was super helpful with my move out. I will highly recommend this storage facility, will definitely rent again.

I've had a unit here since they opened. It's in a central location, fair prices, and management is great, particularly Mark. He's always willing to go above and beyond to make sure any issues are taken care of right away, and he even called me back personally to make sure everything was taken care of. Highly recommend this location.

Jose was super helpful and found the unit I wanted immediately. Great service

Mark helped us and he did his job great. Great service!

Jose was nice and informative. He made sure we got the perfect sized unit for my family belongings.

Jose was very nice and helpful. He was very informative and a big help. Five stars.

I just wanna say that Jose, Ashley, Mark were the greatest help here at public storage with the transfer of my new storage unit. Thanks for your assistance again

Jose is awesome! Great customer service!!

Im very happy with Public Storage, and their staff are excellent, specially Jose the person that I went to, he was very very helpful. I went to him and ask him for a better unit and he recommend me one that support my needs with a better price.

I had such a good experience at this location! Alejandro was such a big help, I came in on Sunday with so many questions and he helped me throughout everything and even showed me some spaces so I could see the sizes. Highly recommend renting from here!!

Jose was super helpful and showed me the app and it was a life saver as I lost my password I'm so happy great employee

I want to thank Jose for all the help he gave me and finding a bigger unit next to my old one for convenience. Great service as always. He’s the best

ALEJANDRO WAS A GREAT HELP!! I HIGHLY RECOMMEND THIS STORAGE FACILITY!!

Jose gave us great customer service more than once and we appreciate him for that great service is hard to find

Ashley and Jose were a great help

The services is awesome, the manager is also great.

Great service, Ashley and Mark was very thorough in helping me get set up with my account remotely.

Ariana is absolutely the best! A+ maintained facility.

I have been comparing storage facilities and Jose made a great impression. He is very professional and provided very helpful information. I had a great experience working with Jose with my self storage reservation. Public Storage is very clean and well ventilated.

Thank you so much 4 such a competent, caring & knowledgeable manager in one of your workers named Jose. He is respectful, courteous & I know that I can go to him with any circumstances that may arise concerning my storage.

Alejandro and Nicole assisted me and had everything easy

i’ve had such a great experience with public storage ! they’ve made it so easy for me! i also happened to loose my key and they guided me through out the whole process! thank you Nicole, Alejandro and Ashley 💓

Alejandro and Nicole were absolutely fantastic and extremely helpful!

Great service by Mark! Very kind :)

Nicole and Alejandro were exceptional and went above and beyond to help me get set up and aquatinted with the site. They made my check in so easy! 😊

Nicole & Alejandro were super helpful! They answered all my questions thoroughly!

Jose and Ashley were extremely helpful finding me a right size unit at the best price.

Extremely happy with the services provided at this facility. I highly reccomend! I just got a unit a few days ago and I am so relief its like a breath of fresh air Thank you so much Jose for your service.

Highly recommend this storage facility. My whole entire process was amazing!!! Jose was extremely helpful and super knowledgeable. I am extremely satisfied with my decision and a big Thank you to such amazing staff members who really genuinely care.

Jose was so helpful! Very kind and friendly!

facility is clean, staff is friendly. Helped make my dads move in easy

Jose was amazing.

Rented at this facility jose is exceptional. He went above and beyond trying to get me a different. Clean facility and very accessible. Will highly recommend.

Very good customer service! Jose was really helpful in looking for different storage unit sizes. Really appreciated it.

Jose thank you so much for your help. With my storage great service. Thank

Today I had to get a new storage for my mom and Jose was super helpful and stood late to finish the transfer. 10/10 would recommend

Seamless transaction and Jose was super helpful and friendly. Highly recommended.

Jose was very welcoming and helpful, we are grateful, he made our job easier! Shoutout Jose

Jose and Eric were awesome. Great service and responsiveness. They walked me through everything and this was the smoothest part of my move. I highly recommend working with them.

Jose was awesome he helped me swap out my storage to what best fit me. His customer service is 10/10. Thank you Jose appreciate you.

Omg Janelle has been so helpful, and accommodating to my situation and really was amazing. I am so grateful for her and this facility for helping me through a tough time

ASHLEY AND JOSE ARE GREAT! VERY HELPFUL

Clean, Efficient, Knowledgeable, Courteous, and Down to a science. You may look around for other storage places but this place has the best people, Mark walked me through the whole process and patiently answered all my questions, Mark and Jose are the kind of guys that make the process fun and helpful.

Easy rental sign up. Clean facility. Convenient location. Great customer service from Jose. Thanks!

I have the best experience ever in this unit. Mark is awesome, professional, and very friendly, and he really got me a great deal. I will recommend it a 1000% 😊 Thanks for your hard work and excellence, Mark. 🙌 😊

Excellent service! Jose gave me the best service, definitely I'll will recommend him to help you.

We have just recently obtained a unit and so far my experience with Jose has been excellent. When I called a few weeks ago for information he was so helpful and friendly-- 100% professional. Yesterday I left a message and he returned my call within 5 minutes. Today-- well now today we met him - he is a pleasure to deal with and speak with. He is very knowledge and made us feel very comfortable with securing our unit. Jose is what customer service is all about . Thank you Jose !!!!!!

Nice storage area but price keeps going up every year.

Kentucky, needs to take note

No clean, no cart, traffic, no person No cart!!!!

Jose was very helpful and accommodating to get me a larger space last minute. I appreciate his help.

Update: Public Storage did reach out and they did give me a discounted rate for 3 months. I will give them 3 stars for the 3 month discounted rate. Not sure if I will stay after the 3 months. I recently got married and needed to make space in my house for my wife and stepchildren so I rented a unit at the end of June 2022 for $139./ month. Prices were comparable to other storage facilities in the area but I chose to go with Public Storage. That said I recently received a letter from Public Storage raising my monthly storage cost to over $200./ month starting this month. I looked online and see the same size unit I have is offered online from Public Storage for $131./ month. I've called several times as well as sent an email but I get no response. Not sure why after 4 months of on time auto pay they have decided to raise my monthly rent. I would avoid this place and go somewhere else if you plan on storing long term. This is a case of let's bait them in then charge what we want. Also, not a fan of the marijuana facility next door consistently taking all of the carts and Public Storage doesn't do anything about it. Warning: you may have to carry your items to your unit. Not a happy customer at all.

Great location and storsge facility.

All good

I accidentally went to Colombia storage and the rep rushed me to enter my code for access, without verifying I was at the right place, my code allowed me entry and I began unloading my car, I noticed my unit had a lock, so I went to find the rep and he was gone. I called Public Storage and Miranda was amazing, she informed me I was at the wrong location. When I arrived Gena & Miranda were amazing. I thought customer service was lost but, it’s satisfying to see it’s still waist!! These ladies were courteous, personable, and extremely helpful!! Thank you, ladies, 😘😘

Gena was very helpful and managed to save me money. Great customer service skills.

Sade is amazing love her!!! Friendly, quick and accommodating! Need more people like her 💕

Amazing experience this morning with the manager Sade at the first desk. Phenomenal customer service. Thank you for all your help and professionalism.

At arrival as welcomed by this wonderful Landry named Wendy. She did her best to assist me locate the best fit unit for my needs. She made the process seem less and painless.

Sade was very professional and wonderful to work with.

I went to this location to get moving supplies earlier this morning and was greeted by Andrew at the desk. I had no idea of what I needed and he was extremely friendly and helpful in getting me the right supplies. I'll be definitely returning to this location in the future. Left with a smile

I called this afternoon for pricing and spoke to a young man named Andrew. He was extremely helpful and courteous. I’ll be stopping in this weekend to rent a space.

Gena was fantastic and helped out when I was locked in and panicking. She was so helpful and patient and very courteous with excellent customer service. She’s a keeper.

Moving into the storage unit was very easy I moved from the storage unit building next door into the new storage building Ryan made the transition very pleasant

Gena was the best !! She was so helpful !

Gena did a great job and told me about box promotions

Gena has a great customer service skills. Thank you for your help.

Gena was so helpful with our rental and was really sweet! Give her a raise!!

Highly recommend this storage unit! The staff are helpful and accommodating. Especially Ryan who made the stresses of moving so seamless and was extremely helpful! Also shoutout to Gina for her assistance with all my questions. Public storage is lucky to have you both!

I went to Public Store Route 17 north NJ. Gina is very helpful.

Ryan was awesome. Helpful and friendly.

Aj is great. She helped me get a storage space for my mom ! Very knowledgeable too, will be recommending to all my friends and fam.

AJ is very courteous and a tremendous help with all my storage concerns. I highly recommend this company

AJ and Sade are very pleasant, know their units and facilities extremely well. A very good experience!

The storage is very clean. The renting process is easy and fast. Everything is online you can do. Your space will be ready when you arrive. The elevators are a bit small. The building has two loading areas, one of which has a place to get in with your car. Two cars at a time. The other loading area has direct access from the parking lot. The flatbed cars are in the building somewhere where other renters left. This is a bit problematic. You have to find it. The office entrance is in front of the building. There is no access point from inside of the storage. You have to walk all around the building.

Great experience! I had no idea what I was doing & AJ helped me select the perfect unit for my belongings. Was super supportive and helpful! Glad I chose to come to this location!!

I had a wonderful experience with public storage. AJ and Njeri were exceptionally helpful with my purchase!! Keep up the great work! This will always be my go to place to store my belongings!!

On December 22nd I visited this property to see some units without a appointment, AJ showed me several units and she was patience and great customer service at 💯%, I will recommend other people to this property because of AJ personally,