Public Storage Self-Storage Units at 5641 N Sharon Amity Rd, Charlotte, NC

Carol was most helpful. She took real good care of my situation. She's the best. Thanks Diane

Every time I go to this place, it's always closed

Omg Ms.Carol was so awesome she has a warm and welcoming spirit she was so patient and kind to me she made my experience so easy I really appreciate her for that……..

Carol was wonderful in assisting me with getting my storage unit. She was very knowledgeable, professional and efficient.

Lamalia was extremely helpful getting me a storage unit!!

Very nice

I haven't had any problems with them, plus my smallest of the smallest storage Was 77 a month, wish it was less than that, but I went through with it, and im actually pretty glad I did 🥰 I love the fact they upgraded the app to where you can use your location and the closer you get to the gate you have access to get in without reaching out of your vehicle to type in the code each time unless you choose to.

Very professional and nice

Carol and marylin was awesome you should stop by carol has great customer service skills very polite

Easy rental process. Emanuel was very knowledgeable, informative, and friendly! He even helped me with my lock and key. I would definitely recommend. 2 thumbs up 👍🏾👍🏾

Carol and Marilyn great team work thank you both for helping me team work is the best

Great job Danielle I appreciate you amazing customer service

Carol Gave Very Good Service

Best customer service from Ashley!!! Thank you Ashley

Ashley has done a wonderful job helping me with my storage unit.. I’ve been to serval and had issues but she made my move in effortless.

I recently move to North Carolina, and I decided to get a storage space because I had too many stuff and I didn’t want to get an apartment yet. So i google for Public storage near by, I really like the way this location was set up, It was my first time renting one, Askley took me to the right direction, she was very friendly always smiling, she show me many units before I got the right one. I end up signing online it was easy and I save some money, I’m so happy. highly recommend. !!!

Ashley helped me with my lock today ! She was amazing !!

I've been renting for 2 months now and my experience has been great. Ashley, the manager will help you with anything you need.

Mz. Ashley is the greatest and my deepest sympathy for Mr. Bob family ... please keep Ashley here forever.

Wonderful lady .. very helpful .. went over it all and our ton of question!!

Ashley was VERY helpful, thorough, and nice. She did not rush and made sure I had everything I needed. She offered to show me the unit (just to make sure it would work for me) even though it was FREEZING outside and she could have made the sale anyway. She is the rare type of person I can easily trust with my business. Thank you!

Ashley was wonderful to talk to , she is a blessing. I am blessed to talk to her and have her help!

Ashley was so nice and made us feel at home!!

Ashley is very friendly and fast , went to downsize and she was greatly

The checkin process was super easy and cute.

Very good worker , nice

The most helpful ever 0 complaints don’t think I’ll move anytime soon she was so great

Ashley is one of the best property managers that has been at this location she has improved it so much

Ashley is great and awesome

Ashley was amazing , I'm disabled and she made my move in careless and easy , recommending to all my buddies at church

I am an elderly lady been here over a year ,i have been asking management to replace burn out lights since july. I am fearful to come at night. I pay for storage i cannot use after dark cause of lightbulbs. Public storage should do better for a female elderly cusomter . Ashley should get 5 stars cause she has gone above and beyond to help, due to no fault of hers . she is a sparkle in a dull day !

Very clean

Sorry to hear about bob* Ashley is a wonderful replacement, she helped me with all my payments and lock .. she is very pleasant

The rep @ 5641 Sharon Amity rd by the name of Ashley was very helpful to my husband Carl. Ashley is Wonderful. She's polite, understanding and she makes you feels she cares. Thank you Ashely for just being you. Great job Public storage for bringing her aboard.

She was very informative and helpful and nice in the process.

Bob the store manager is a life saver.. Always available to assist,.

My experience has been very well with the worker Mr Bob he is a very excellent worker he helps you with all the things you need i recommend you to stop and visit this store thank you Mrs Bob

She was very helpful and nice went above and beyond I will continue use their services

Bob is the ABSOLUTE GREATEST!!! Always willing to go the extra mile for a excellent customer service.

Bob was very helpful respectful and went out his way to make sure I got my unit even though he had to stay after closing. He is an excellent employee

Bob did an excellent job. I like Bob! Everyone should stop in to say hey.

Bob is that dude!!! VERY professional, kind & doesn’t mind helping you with anything. I had doubts when I got my storage here, he made me feel secure and truly would recommend this location

I have been dealing with public storage for many years and since i moved here my whole experience has been excellent . Bob the manager on duty is very helpfull very nice and professional. Thanks for making my move so easy .

Bob is amazing!!!! He has given the best customer service!!!! Such a pleasure.

They were prompt in returning calls and response time. But I decided to go with another public storage because of special that is going on now.

Marilyn has great customer service and was beyond helpful!

Marilyn Washington verá helpful Witherspoon my storage needs

MarilynnIsAgreatcustomerpersonandwisheveryonewaslikeher

marilynn was very alsome thank public storage

marilynn help us out with our storage needs

Marilynn is very helpful and professional.

Marilynn was great help and help with my problem for my storage need I really appreciate your help

Very good worker

Keilada was very helpful today she is a good worker ,😊

Keilada was very helpful and kind.

Keilada helped us very much just came from Mississippi. Thanks!!

Good service Marilynn

Keilada she did good

I love this property lady she's the greatest yea

Keilada did an amazing job and was very professional.

Keilada has great customer service. She was very helpful.

Keilada Great service

Keilada she helped me well and I appreciate the business thank you I got posted

Keilada she was very nice in helping

Keilada is amazing person and she goes all the way to help

Excellent service, best place with the best prices. Customer service was awesome, definitely will do business again😀

Keilada is very hardworking excellent service, dedicated professional, always helping us in everything we need and very friendly note 10

Keilada was very helpful today and helped me figure it out

Received great service, associate took her time and explain in detail everything.

Excellent service great customer fast and efficient would definitely recommend

Keilada was a very big help for me today

They have quite a few empty units of all sizes to rent .. some very large to very small ..one problem is how uneven the lot is .. almost valleys between some of the units making is difficult to unload with your truck at a angle.. another problem is the entrance is very narrow with one car or truck at a time entry..

She is the super star of public storage rentals Charlotte NC, Ms. Marilyn Jones...

Keilada. She did a great job

Keilada is very helpful and great customer service

Keilada Great person very nice and made us feel comfortable, very business attitude,

Keilada I luv you

Very helpful Kalieda

Keilada wad great

Keilada helped me with payment for another location thanks!

Keilada

Keila da was great

Keilada Washington excelente

Keilada was amazing great service!

Keilada is da best

Good

Keilada was excellent today

Very professional an elite service Keilada thank you

Keilada was very helpful English no good gracias!

Keilada

Employees safety isn't considered. A female employee was robbed and attacked

Keilada was exceptional

Keilada was very sweet and thorough. This is the second time that she has helped me and her customer service is what brought me back. Thank you!

Keilada was very informative and helpful in understanding the policy of the store. Need more of her character in this business!!! Thank You

Had a good experience today at Public Storage. Keilada was very informative and helped me get in and out quick. Would recommend to friends and fam.

Keilada good service

Keilada was very professional and helpful she went out of her way finding a space near my other unit.

Maddie was very helpful today thanks!

Keilada was so genuine and professional thank you

Keilada was speedy and professional today

Keilada was a pleasure to work with today and glad got to come out to meet her she is very professional

Keilada was so helpful today

Keilada was very polite professional and speedy

Keilada was very helpful today and professional

Keilada is awesome

Keilada was very helpful thank you English not good

Keilada was a great help. Thanks so much

Keilada was friendly and helpful during my visit today. Truly a valuable employee

Keilada perfect person to do a good job

Keilada is awesome

Keilada was very professional with a pleasant attitude. Great customer service

Keilada was very professional and helpful

Keilada was very professional with a pleasant attitude. Great customer service.

Keilada was most helpful! She accommodated me with a few last minute changes with my rental. Thus far I've had a great experience.

Keilada is amazing

Keilada is Top 5

Kielada is the Best she assisted my dad n me with ease and was very knowledgeable of her job. I was happy to find a Public Storage clean and with A top notch person behind the counter. Thanks Again Kielada #Kielada4Manager

Thank you!

My interaction with Keilada has been one exemplified by great customer service and a professional attitude.

It was fantastic staff great

Keilada your client treated us very well explain everything how it was supposed

Keilada was awesome! Very knowledgeable, friendly and helpful. It was pouring down rain at the time but she didn’t hesitate at all to show me the spaces I was interested in.

Wow great service by keilada gonna recommend anyone I know when they need storage go there

Killian 100% help us!!

I was just glad to find some one who helped me and tha was miss Keilada

It's not a good place

Nice and easy to get in and out

Keilada is sexy.

Qué vas a Mitchell de hicnhas pok drug English

Great visit last week. Keilada, at property 5641, was very VERY professional in taking my payment. Awesome general conversation skills too. Thank you Keilada.

I have been at this storage center for 2 or more years and today i the nicest young lady her name Was Keilada her customer service was excellent. She is the only one that has shown this type kindness. Thank Keilada.

Keilada da is very helpful

Keilada help have a wonderful experience

Great first time experience at this location. There are a number of multi sized units to meet most storage needs. The staff are friendly and helpful and are more than willing to accommodate the needs of each individual customer. Keilada the property manager was a great resource who went the extra mile to help me clear up confusion about the cost of securing my storage unit, and also proceeded to call another property manager for additional information regarding the purchase and charges of locks for double door units. On one other occasion, Keilada also researched my file to obtain information on which locks were needed for my unit in addition to meeting me at my unit to instruct me on how to use my newly purchased locks and remove the standard company locks. I felt very comfortable speaking with her and enjoyed using my new unit!!!!

It seems like they keep going up on the rental price

Keilada helped me today English not so good thanks

Keilada is the best!!!

Keilada,was very professional and friendly.She also was very Knowledgeable thanks so much

Very knowledgeable and a great asset to company !!!

Keilada

Taska was such a big help, made my move in easy. Highly recommend anyone to see Taska, she was very professional and friendly.

Tasks was very helpful she gave us the best service

Went up on rate after year 2.

DO NOT RENT FROM HERE, PLEASE READ: If you rent from this place, make sure to keep checking your account afterwards. This place added someone elses information to my account, after I was done renting. I had his phone number, address, Credit Card, Name, and gate number. The company wasnt even worried about it, and didnt act like they did anything wrong. Good thing for this guy that I am not some creep trying to steal his identity or all his stuff.

Mrs. Karen made the transition for me very easy with the initial phone & closing payment🤓

I'm a disabled mother and Grandmother and I lost everything thing we owned in a public Storage in Charlotte NC due to mold and mildew in the storage unit no fault of my own. They will not help me at all stating that I declined the insurance which I did not do. I have 2 units and I have insurance on the other unit. I would not have declined insurance on one and not the other. It doesn't make sense. Now they are trying to make me pay Storage fees on it and lock me out of it so that I can't pursue this or try to salvage anything. Our entire house are in those units. I've talked to Mathew Phillips and the senior vice president Scott Anderson I explained to these two gentlemen that weeks before Christmas this company caused us to lose everything. My mother who is my 74 years old and also my caregiver along with my small grandchildren didn't have any clothes other than the clothes we were wearing until our house was ready. No compassion at all. I wasn't the first person to suffer from this company's negligence but I would certainly like to be the last. They gave me the run around after I made a post on their Instagram they started asking for pictures and receipts which I provided only to tell me sorry there's nothing we can do. Once I removed the post i made. I have never experienced anything like this in my life. I will not give up I will not! I plan to fight this with every thing in me. We have nothing. Who could be this cruel to a family in the midst of a Pandemic it's hard enough dealing with life for everyone right now. I have a 5 bedroom storage unit and a four bedroom unit there. I plan to get my entire community involved. If necessary beyond that because this is not just professionally wrong it's morally wrong. 😪😪😪😪 They don't care one bit.

Word of mouth can make or break a business. When people are done wrong we hear about it. Happy I looked into this place. Dodged a bullet.

DO NOT PUT YOUR THINGS IN THIS PLACE IT HAS MOLD IN THE UNITS THEY SOLD MY SISTER A UNIT AND RUINED ALL OF HER THINGS AND KNEW IT HAD MOLD IN IT AND NOW TELLING HER THAT SHE DIDN'T PUT INSURANCE on only one of the units and that just so happened to be the one with the mold SO THEY CAN'T HELP HER! Now who would put insurance on one unit when you purchased two that don't make any since. Now she is getting no help AND THE RUN-A-ROUND from them Public Storage you SUCK!

Taska was great! Nice customer service!

Had a great experience at this location and thanks Taska for your help and patience

My furniture was warped from the water damage, electronics not working, and the manager has no people skills when it comes to resolving issue. I will NEVER store anything else here again.

Nice lady very friendly

Taske was a great help in getting my unit set up

I Had Great Customer Service From Taska .. She was awesome.

Great experience awesome customers service by ms.Taska thank you

I Had Great Costumer Service From Taska.. Very helpful.

Taska at the Sharon Amity location (5641 N Sharon Amity Road, Charlotte, NC) provided excellent customer service. She answered all of my questions and was very professional. She is always smiling and friendly.

We love Taska!!! Give her a raise!!! She helped out my fiancé and I and I couldn’t be happier.

Customer service was great! Thank you Janile

Loved every second! Great hospitality!

Janile was super nice and friendly. She literally helped me from start to finish. Even though she had a mask on, I could tell she enjoyed helping us. Absolutely incredible with customer service.

Smooth and comfortable experience. Glad I’m choosing to store here!

Taska had great service and made sure I was well taken care of.

I appreciate the professionalism that Cherese has. Her customer service is excellent. I truly appreciate the time she spent with me and my family in our rental process while renting a unit today.

Cherese customer servicehello my name is Donna Jowers and I'm here at the public storage on North Sharon avenue and Cherise customer service is excellent she has the best customer service skills she was very helpful very nice polite the skills are just awesome I'm sure she was a great help with helping me with the boxes didn't mean for storage size room to store my belongings and I thank you very much

Cherese has great customer service, showed unit in the rain.

Over great customer service. Cherese was an amazing help, She was very sensitive to my situation and was super quick to try and get everything worked out in my favor which truly put me at ease!! Awesome awesome staff

I appreciate the fact that you have two people at this location now and I appreciate when there's one person in the building and one person on the property that's how it should be for safety reasons and for other times that I may have came and no one was at the front at times when there's only one person I appreciate that so much thank you public storage and thanks to Cherise and Carol at this location

I love the new managment team! They really help you as long as you communicate with them about your situation!!

I completely recommend this storage company!! I met with Cherese, and she gave me the best customer service that I’ve had in quite some time! She was very knowledgeable and kept a flow of conversation that was very humorous. If you come to this location make sure you ask for Cherese!!!! Big Up my gal!!! ;)

I want to thank public storage for having great customer service at this location cherese and janile

Great customer service very understanding will recommend

Oh yes I would like to put in a compliment for Cherese and Janile they were extremely helpful with the problem I was having with the increase on my rent I appreciate them being so polite and helpful and understanding that I've been a customer here for over 20 years and I did not receive an update in my email about the increase and so I really appreciate their great customer service

Cherese is so friendly and awesome with faulty locks. Thank you so much

Cherese has been great and excellent customer service. Great service.

I really like cherese here on this property I feel she's an asset to the team and to public storage we need more cherise's like her and customer service short and sweet.

Cherese was very helpful. And showed me around had a good vibe. Thanks 😊

Cherese have really good customer service anytime we're gonna be in town are rent from public storage were coming straight to this location for cherese

Cherese was very friendly and got everything set up for me in a timely manner! I would recommend this location because of the great customer service!

I really appreciate Cherese over here at this location. She's very knowledgeable, courteous, kind, and efficient. I really appreciate her being here. I will only come to this location for business.

We appreciate Mrs.cherese for showing us our space as it was quick and fast we recommend her

This is David T and I had the most amazing time with the first erental of this district and cherese was really great, very smart and a beautiful and helpful young lady. Going thru the erental was very easy to do. Highly recommend by cherese@this location. Tell her David sent you

Hey I appreciate cherese she was walking me through everything with e rental while I was out of town. I would recommend her again 100 stars

Carol did and amazing job, thank you so much for showing me the unit, you provide excellent information about it.

Carol was awesome!

Cherese was excellent to work with. I enjoyed speaking with her. I will definitely look forward to doing business with her again.

I had the great experience with Cherese at Public Storage this morning. She provided great customer service and she was very friendly.

Cherese has a great personality she greet you with a great smile.She a very nice lady

Cherese was awesome. I went there to check on my sons unit. She was most helpful, even helping me make sure that the unit was secured! Ive never had a positive experience in dealing with office personnel at a Public Storage, and I even tried to convince my son to look for another storage facility. Cherese definitely changed my mind. When we go to move my sons belongings I hope that She's working that day. 5 stars for customer service.

I had a wonderful time with cheese. Let keep her here.

Hi I really enjoyed Cherese I’m glad to have her Great attitude funny and very helpful as I seen with other customers you should keep her at this location

I have excellent experience here as Sharon Amity with Miss cherese and Carol they were awsome I got too mattress covers perches the lock and key and I'm excited for my storage

Just met Brenda and Carol and they rock!!!! Thanl you!!!!

Convenient, friendly staff, no issues getting in or out.

Christine Monk was very informative and a great help during my visit

I came in to make a payment for a friend Carol was so polite and nice . if i would have to rent a space I would from this location .

Carol's warm smile and great customer service made a first-time buy so much easier.

I'm Ivan E, I just have to thank the excellent service of this storage unit especially Carol who is always helping, guiding would work grade 10 !! I recommend this storag

Just visited Carol's location and the service there was amazing!!!! Carol and her district manages were super friendly and personable, so glad I made the choice to come in here today!!!!

Brenda was very kind and personable when i was inquiring about storage...she made my rental process very easy...thanks Brenda!

Carol was wonderful she explained everything and helped me with all my questions.

Carol and dignamary gave great customer service definitely wpuld recommend you to rent here . Carol has alot of knowledge of storage

Had a great experience the staff was very welcoming and offered great customer service. I will recommend them any time special Ms. carol was awesome !!!

Had a great experience the staff was very welcoming and offered great customer service. Id recommend them to anyone one of the workers a Ms. Jo was awesome to work with.

I ❤️ my job!!!!! My boss Tiffany is awesome 😎 And my coworkers are so helpful. I also rent with Public Storage and as a customer I am thankful for the great customer service! Thank you for letting me be apart of this team!

Felicia was very professional and helpful. I appreciate her customer service!!

Super friendly & helpful staff. Would definitely recommend to anyone in need of storage services.

Carol has excellent customer service skills. She is a very nice and helpful person.

This place is amazing !!!! Carol, Felicia, Tiffany all are amazing !!. I have a business and public storage makes things easy. Ask for Carol and they will take care of you. I see alot of people come in mad because they're late. If your late your late be mad at yourself not the team here. Pay your bills on time and they're isn't any problems. And they work with you if you need more time. Quit playing and call Public Storage 1st don't call Uhaul they haul your money off and give you bad customer service.

Been asking for 4 years about changing the lights in my unit and still has not been done but they will harrash about payment tho.

Carol had some of the best service. She made sure every need was met and very professional!! Thank Carol

One of your employees Carolyn shasky was very helpful when I came by to look at a storage unit she took time to show me the unit and to go through all the information with me so I could understand it she would be a great asset to any company

THE SMILING FACE AND WARM WELCOME I GOT MADE MY WHOLE DAY.THANK-YOU SHEIDI AND THE REGULAR MANAGER WHO WAS OUT TODAY. GOD BLESS YOU BOTH

10/10 recommend I’ll use this place every time and my friends will be too!

Great place

Felicia was very helpful today with my move in. With having a lot to do before I leave the country she was able to make my storage process as pain free and easy as possible! I’ll definitely consider this location again if she’s still here.

Carol is a great sales person always gives great customer service the times i have been in there i would recommend the property

I love the how helpful and friendly carol was i highly recommend this place

No comment

Rick was so nice when i went today .He was the reson i got storage .....

Very good

Management is super friendly and gave us a lot of options for rental spaces. We were thrilled that we had options and how reasonable the rates were. Carol is a doll and made the entire thing effortless and easy. Thank you Carol for your expert service and kindness.

Carol was awesome in getting us set up and checked out while we used the space over the past 6 months. Always easy to get in and out!

Carol We awesome! Everything was swift & fully explained. The last & final decision was all mine...and i agreed! A+

Wonderful Experience. Very helpful and kind. David is awesome!

Rick and Carol were amazing! Always helpful, available and there when I need them. 5 stars!

Great service.. They just high af!!!!! 27$ first time pay plus $1 first month rent plus 11$ came up to $60 damn dollars. Wont b there long. Very professional though . great

Carol was very professional and pleasant when I finalized my reservation for my storage space. She explained to me all the policies in terms that I could understand (I am a senior citizen). Great asset to this company!!!!

I talk to Carol the property manager for the first time this Wk found her to be very nice and we'll informed excellent manager.

Excellent Customer Service. Carol is a great property Manager. She takes care of her customer.

Carol is very kind and showed great customer service. Thanks girl👌🏾👌🏾

great place to rent from Carol is a awesome manager she covers everything you need to keep your items safe in storage Very knowledgeable about the property. Shes always smiling and laughing made my experience alot easier renting a space

Appreciated the help from Carol the manager yesterday. Great customer service! Thanks

At the 25822 location they were very great on there customer service especially David ☺️!! Thanks so much for showing me the different spaces and being very humble ❤️. I recommend if ur unsure about public storage the one on 5641 N.Sharon Amity Rd. Is the one to go too!!! Thanks again!!!!!💕

Came in with a friend to rent a space i was helping move and Ms carol was so polite and respectful i sure would refer my friends and family to come to this property to rent a space shes very knowledgeable of what size unit my friend needed to upside to cause she had reserved the size she thought she needed. aweome job ms carol keep smiling

Great customer service and quick on their feet to help you in any way they can to get you correct size storage unit and affordable prices. I would definitely recommend them to my family and friends!

Very cute and friendly. Lady Janile is pleasant to work with. Helped to make my visit go well. God Bless you!

I am really impressed with Ms. Carol the manager. I am located in Arizona. I have a unit at this location for over 3 years. She is very knowledgeable and has very good customer service skills. She goes the extra mile to find out the problem and fix it for you. Thank you for all your help......

03/27/2019 I recently had the pleasure of working with Janile. She was very helpful, knowledgeable, professional and friendly. This was yet another great customer service experience from this Public Storage facility. 01/14/2019 When I rented my most recent Public Storage unit. The lock from the prior owner needed to be cut off. It took several weeks to get the old lock cutoff from the unit. When it was finally cut, the new lock I had purchased from Public Storage would not work. It was not until I came back to the facility when Bill was working and explained the situation to him that I was finally able to get my locker open. Not only did Bill come up with a solution, but he was patient and kind during the entire process. Thank you Bill for another example of stellar customer service. 12/22/2018 My appointment with Tina today was worth my writing an addendum to my prior review describing the excellent customer service I received at this location. Tina was a delight to work with. She answered all my questions. She was patient, professional and friendly. If I ever need a third storage unit, I hope Tina will be there to work with me again. 11/2018 I was in the midst of planning a move and had reserved an additional storage locker at this site. When my move date changed, I canceled my reservation. Bill called me to confirm that I had indeed canceled, and he was super understanding about my cancellation. Nowadays it's not often that I encounter a person in sales who is understanding about a cancellation! As soon as I get a firm move date, I plan to re-order a storage locker at this facility. Thank you for your fantastic customer service Bill!

David was very helpful and polite

I went into this public storage location and was immediately greeted by Akia, she was very patient and helpful since this was my first time going to a public storage for my own use. I needed a pricing on the units and trucks she was very cool and even gave me a heads up about the promotion they have online. Even though I'm looking to use a unit for a few weeks their month to month renting options is clutch. I get to save money and met a cool person.

My experience on this property was A1. Cherrelle was the best. Very professional and well spoken.

Bill and Karen gave me a great experience here at public storage highly recommended people here to talk to. My last storage space at extra space storage really sucked you should go ahead and make the switch.

Went by my unit today ran into Karen. she is always so welcoming 11.21.2017/ karen is still so friendly even though she is a little under the weather. thats dedication 01/11/2019

Highly recommend. Bill and Karen are the best!

I love Karen and Bill. GREAT CUSTOMER SERVICE..HIGHLY RECOMMEND this location.

Good people

Bill is very helpful and definitely made experience easy and pleasant. Thanks again!!

Close & convenient. We went 30 min before closing. On the Sunday before Veteran's Day. Mr. Bill was very patient and courteous. Explained everything in detail. Excellent service, above and beyond and he's a Vet!!

Nice property and friendly staff

Have been looking for a great storage place and have been stressed out going from place to place. Walked in and one of their employees Carolyn helped me and my husband. She took the stress out of our day by telling us what they had, showed us what the rooms looked like and gave us great prices. I am so happy that we found someone that help take the stress out of moving and worrying about storing our stuff. Thank you Carolyn you were a life saver.

Walked in to get some prices for a storage and the employee Carolyn was great she showed me the different sizes they had available. She was very polite and very knowledgeable about what they had. I would recommend this place to all my friends and customers.

Karen is wonderful she answered all my questions what a pleasant experience. I highly recommend storing at this location thank you Karen you where great

Highly unprofessional and disrespectful

And if there is less than 1 star i would give it. Public storage decided to shutdown the location without a notice and i’m a business owner and i have my personal car and house keys inside but i’m outside locked out with work truck that its not easy to park anywhere and I cannot get into my house. Worst people ever.

Lots of water got in to the unit. I couldn’t leave soon enough. Some things are damaged forever. Maybe you should open an aquarium. Also horrible personalities. Good riddance. I’d give zero stars if that was an option. Also, people are living there. Not safe.

I had great customer service with miss Cherrelle she's the best.

I had a wonderful representative when I went in today. Her name was cherrelle and she was a joy she explained everything to me in detail and I rented the space...I was very pleased with my storage unit. Thank you for having a splendid employee on your staff...she deserves a raise. Thank You Tracy Dunn

Cherrelle was such a great help!!!!

Cheryl was very helpful I wish everyone was like Cheryl like her detail and how she educated me on some things that I did not know that the best save my my furniture and things you can I give her the high recommendation

I've had a unit here for 18 months, the rate keeps increasing. It seems they give a lower rate for the first 6 months, and then increase it the next 6 months for the initial month's lower payment and then increase every 6 months after.

Karen was so helpful what an asset to public storage

Karen was a great and very friendly

Public storage had the best prices when I needed storage and customer service was outstanding. Thank you.

Karen is very knowledgeable and helped me so much during a stressful time. Shes friendly & easy to talk to. She made my rental a great exprience! This employee is great, took my payment and asked how my experience with PS is going....how very thoughtful.

Karen was very kind and curtious and helpful. Ms Karen deserve a raise I will referral this location to anyone, if I need the service in the future I will choose this location.

Very beautiful I place and very nice people that work there.

The Staff Karen was very helpful and informative location and accessibility just what I was looking for

Ms.Karen and Ms.Nekole was awesome helping settle in my new storage! Thanks Ladies

Had a wonderful experience at this location. Nekole was very helpful. Thanks for everything. Great deals!!!

Karen is the best she always customer friendly her attitude is wonderful all around!Never waiting in line ahe gets the job done with a smile!

Nice facility personnel not friendly

I find Karen to be a exellanr Manger at this location

Nekole Armstead have the most respect for the customers

Karen was very personal, fast, friendly and professional. They wanted my business and it showed in the customer service I received

Secure gate entry, easy spot to get to.

Karen n Ne'kole gave excellent customer service. Am looking to move very soon they were very helpful answering all my storage need guestions.

Karen is very knowledgeable & friendly. Made this an easy interaction. I Would recommend her and this location

Very easy check in. Clean facility and helpful staff.

We just got awesome service here the manager hooked us up for our business and and the manager Karen was super sweet

Its ok

Karen was excellent in answering all my questions. She really took care of me and her laugh and smile was infectious. What a wonderful asset to public storage haven't experienced such wonderful customer service in years.

The customer service that I receive earlier today made my day the young lady was really nice

Karen was very pleasant and informative a real asset to public storage 5 stars to her

Karen was so nice and pleasent she was great!!

Yes, I had the best customer service ever as soon as I walked in the door. I was greeted with such professionalism and bubbly attitude from both Karen and Nekole they helped me to determine what type of space that I was needing, they knew their knowledge of the product and what was in stocked they had my attention. Once we looked at the other united it was perfect made sure that I knew everything that I needed before I left.

Karen was great!She was very nice and explained everything to me & was very professional!

Karen took great care of my storage needs! She went the extra mile in ensuring thag I had an adequate amount of space for my personal belongings! Thank you soooooooooooo much Karen!

I had a wonderful experience here. Nekole had wonderful a greeting with smile made my day. Very appreciated THANKS!!!!

Karen was very caring. She has great customer service skills. My storage unit space is great.

Karen was awesome. Very polite, and explained all details I needed to proceed. Will refer to anyone who needs a storage unit. Great Place!!!

Karen was so helpful and polite. I will recommend this location to others.

Karen was extremely courteous and helpful.

Rebecca was very nice to speak with and helpful. Thank you!

Taqula and Karen helped me out so much with getting me into a bigger space for a cheaper price for a month. My unit is clean and kept up as well as the property. Look forward to doing business with them.

I went in to get some info and pricing. Karen was very professional, knowledgeable and helpful. Great experience.

I came in to buy boxes to prepare for my move and Karen's smile really brightened my day. It is so true when people tell you to smile because you never know what someone else is going through. Karen you rock!!

Lisa is absolutely the most professional and friendly property manager I have had the pleasure of dealing with She absolutely knows her facility inside and out and her knowledge of the storage procedures was very helpful She is an amazing person and her personality and knowledge of her profession is second to none!! Thank you Lisa for your fantastic customer service! I highly recommend her location to anyone needing self storage.

Lisa knows her stuff when it comes to storage! She is very helpful. Thank you!

Outstanding customer service, will always purchase my shipping and packing supplies from this site!!!! :) Lisa is awesome. Thank you so very much!!!

Lisa has been so helpful during my 15 month stay here. I highly recommend this location

My sister was looking for storage and met Lisa at Public Storage. She had an immediate need and Lisa found a way to offer a unit in her price range. Lisa went above and beyond the duty to ensure all if my sister's needs were met. Lisa is very professional and I am eager ro refer Lisa and Public Storage to as many people as possible. Thanks again Lisa for an awesome experience.

Lisa was awesome, she has great customer service, she's very knowledgeable, and I will recommend this location to family & friends

Thank you Lisa and Karen for an awesome moving experience!!

Thank you Lisa for the awesome customer experience!!

This wonder lady Ms Lisa was wonderful... I love the service......

The customer service was absolutely stellar!!! Lisa and Leslie were a dream...I was having a bad day and their service brightened my whole mood!!!! THANK YOU SO MUCH!!! 😙😙😙

Lisa did an outstanding performance with her customer service. She made me feel safe and comfortable leaving my items here. I love the service and I will be back for some more boxes!

it was great from judy and leslie

Lisa and Karen gave great customer service

After reserving my unit online a few days in advance, I was contacted immediately by the first property where I made the reservation, which is located on Albemarle Road. I didn't like being contacted to ask me what time should they expect me in there. What is the purpose of the online reservation, but nontheless, I called back to give them a time. When I showed up to the first property, I initially wasn't happy with the unit because it wasn't big enough & the price didn't fit the size of the unit. Once I arrived, I was promptly greeted, which was great, but there was FINE PRINT FEES, which wasn't mentioned to me on the phone or online. I was very upset & disturbed. Again, the purpose of booking online is to expedite the process & know the fees upfront & not any sneaky type of stuff! Anyway, they were kind enough to call another place that had a size I would prefer. When I arrived there, it was smoke city. This location is on WT Harris Blvd. He couldn't help either. He referred me to another property. He attempted to call the one on Harrisburg Rd, but the manager wasn't answering the phone & when I got down there, she was so disrespectful & rude. This was the WORST EXPERIENCE I had with Public Storage. She couldn't accommodate me either because she "wouldn't have enough time to show me the unit & do paperwork" & get off at exactly 6pm because she had things to do. When the customer service rep finally reached her to let her know I was on my way, the conversation that took place in front of me, was quite disturbing!! The following day, I just booked another reservation at the Sharon Amity location & I had the pleasure of meeting Lisa! She was so delightful & refreshing. She made up for the horrible experience I had the day before. She was so hilarious & entertaining. She wasn't invasive. She was friendly, quick, professional, pleasant, & polite. It only took her like maybe 4 minutes to do my paperwork, which I had completed most of it online because I was going to ensure an expedited experience. It took her maybe 2 minutes to show the unit to me just to confirm that it was going to work, although I had already seen it at the previous places. Lisa is outstanding! She deserves a raise, a promotion, & a lifestyle BONUS (A JUST BECAUSE BONUS). Lisa was a lifesaver because I was about to look for the competition to take my business elsewhere. Thank Goodness For Lisa! Thank you so much, Lisa, for the outstanding customer service experience!!! KUDOS!!

Great location. Lisa and chris were very helpful.

I received expert advice on storage and got recommendations for moving supplies. A+++++ Lisa has excellent customer service skills.

Lisa has super customer service skills!!!!!

Mack the manager gave me great customer. Service

I went to several storage places and I came across the one at 5641 Sharon amity road and we went into the store where I was greeted. The guy by the name of Mack was very upbeat and friendly and he also gave me and my cousin great service. We need more people that enjoy their jobs.The other store off of wet . Harris the lady was very unprofessional and act as if we didn't come into the store to do business.She didn't know nothing wasn't at all friendly and that's how we ended up on Sharon amity.

Max the Manager has the greatest personality. He truly is a people person.....the ultimate customer service representative. He performed his job as the professional he is. His laugh makes you smile. My only disappointment is the unit is not climate controlled, or as clean as the unity I rented in 2013-2014 on North Tryon.....but overall, I enjoyed this young man.

Destiny gave me the best customer service I have ever had at a storage place! Wonderful girl!

Mrs. Jo was ABSOLUTELY AMAZING! She was very informative and helpful with getting me into my storage and gave me great ideas on how to utilize my unit to store everything I have! Awesome experience!

While at this location I had many questions. Lisa was able to answer them to my satisfaction and was patient in the doing. Her customer service attitude and skills are superb. When my move to this area is finished I will definitely be a customer of this Public Storage location because of her attitude and her help.

Mack The Manager gave us the best customer service!

This was my first time ever renting a storage unit and I was really nervous. As soon as I arrived at this location all of my fears were gone. Lisa and Karen were the sweetest people I have met in a long time. They really seemed to enjoy their job and they were very proud of their work, which made me happy I picked that store. They explained all my options and worked with me to get a good deal. They brought me through all of the safety measure which made me feel so much better. I can honestly say that this is some of the best service I have received at a business.

Lisa was an awesome help today. She was willing to help me with no hesitation. I felt comfortable dealing with her. Thank you Lisa for all of your assistance.

The Manager Mack is great, every time I have to go to my unit he treats me as if I was a first time customer... I would most likely use Public Storage again instead of some of the ones I have used in the past.

Mack gave me the best customer service I have experienced in a long time thank you mack

Mack gave the best experience I ever had with a storage company he was very friendly and gave me detailed information

The Best decision I have ever made. Mack is a great Manager and people's person. He is always very helpful when I need his help.

Excellent service Mack and Lisa

Mack the manager gave me great customer service

Great service thank you Mack and Lisa you made my day.

Exceptional service - very satisfied with Mack and Lisa, the way they handle business- more power to you!

Service was exceptional! If only other businesses gave this type of customer service. My service rep was named Mack and he went beyond and above. I am not a customer you can easily satisfy but this man performed his responsibility very well.

Awesome job! Lisa has great customer service skills

Lisa's customer service skills were awesome. She is a kind and caring professional.

I had an awesome experience with Lisa and Mack. I brought my 2 very energetic little boys with me to sign all the paperwork, and they talked to the boys and made them feel welcome as well as me. Very friendly and informative!!!

Lisa is great! I worked with her at another location before and was glad to see her here!

I love the new look here, Lisa takes great care of me!

What great customer service! Thank you for taking the time to show my husband and I what our options are. The manager Mack was very kind and knowledgeable and offered great customer service.

I would like to say i was down in Charlotte N.C visiting my girlfriend and she had some items that needed to be stored away, so i came across Public Storage. I visited the facility and i spoke to a gentlemen name Mack and he was very professional and courteous to my needs as a manager. I spoke to him about the rooms and the prices i was very pleased with his knowledge in this area. I would like to say Public Storage as a whole need more of workers like Mr. McArthur.

After another facility couldn't accomodate us we were referred to this location. Lisa was very helpful .

I had a wonderful experience at Public Storage. When I came in I was tended to immediately and Mack the manger was in great spirits the whole entire time. Mack was very friendly and very helpful. I would definitely recommend a family or a friend to Public Storage!!! Thanks Mack!!!!

Had a great experience at public storage. The manager was very knowledgeable and showed great customer service. I think his name was mack. I will be sure to refer all my friends here.

Had a great experience @ public storage the customer service was fast excellent and sufficient I had some inquiries about purchasing some equipment & the gentleman there wasn't jus interested in mkn a sale he took the time to explain & show me how everything wrked I appreciated that thanks