Public Storage Self-Storage Units at 8520 E WT Harris Blvd, Charlotte, NC

Crystal was greattttttt!!!!!!!! Very help and informative

BEWARE .. MICE MICE MICE DROPPLETS ON MY BELONGINGS.. THE STUFF WAS DAMAGE IDK HOW BUT I NEED MY MONEY BACK

I love coming here and seeing Elias! He always is helping me even when he may have to clock out. I am pleased with the awsome job he has been doing. I only want to work with him! You do not want to lose him! He is the best asset ever since I started renting here with my company! Thank you Elias! I hope that I see you again.

Excellent services !!! He is a professional Elias is Great…

The service was excellent I will tell someone about the great job their doing

Gratis service

Elias os great helped me even tho he had to clock out!!! Amazing

Elias was Great!!!

Elias was the Best!! So Funny and need more like him! Excellent!!!

Elias was very courteous and cooperative as I worked on this very clean public storage!

I had previously rented a unit there and when I moved out my belongings i was told I didn't have to pay for anything but some of my belongings were destroyed by mice and they still want me to pay for a full month after I moved out on the first when I gave a 24 hour notice they will still charge you no matter what even if you have not been there a whole day or month and I contacted corporate customer service they said there was nothing they can do. IF YOU WANT YOUR BELONGINGS TO BECOME A HOME FOR RODENTS AND BUGS BE MY GUEST BECAUSE THEY WILL NOT HELP YOU WORTH ANYTHING.

Good service

Very pleasant and helpful office manager. I appreciate the safety factor of gates & frequent rounds of the grounds.

Very great service

Great Great service very very professional.

Great job

Awsome service!

Ms. Marilyn gave me great service. Place has outside availability to get to units..

Thank you Scardenia for making my life so much easier by helping download Public Storage app and explaining the features.

Excellent customer service from Your representative Elias. Make sure you compensate and retain him!!!

I recently rented a storage at this location and the Manager Elias provided the most pleasant experience. His customer service was great, he was friendly and able to assist with all my questions and concerns. This is my first time having a storage and he was very patient with me and definitely provided Grade A service. 10/10 recommend!

Exelente service

Was wonderful good worker and sweet lady

Scardenia provided excellent customer service and I will definitely recommend this location

Scardenia was very helpful! I came in and inquired about a storage unit. She was very patient, professional, and I walked away with a unit I am comfortable with. Pleased to have her help me.

Scardenia was so helpful and she helped me download the PS app.

Had a great experience with the desk clerk very energetic and was prompt in help me with my needs. Over all I give Scardenia a 10 out 10 for all around customer service.

Thank you for all help...

Scardena was very helpful mak8ng sure i rented the right unit size.

Scardenia was so helpful and friendly.Thank you Public Storage.

Mrs.Ashely customer service was very excellent.she has a pretty smile. Her personality were delightful. She is a people person.thank you Ashley

Marilynn was very helpful with my payment was having problems with autopay thanks much

Marilyn was very helpful

Excellent service Ms. Marilynn !! Yea

Thanks for your. help matilyn

Marilyn help my mom Witherspoon her storage need speak very little english thank YouTube Marilyn for your help

Very Professional and quick ! Ms.Marilyn was very informative!

Marilyn great worker

Marilynn is an very interesting person thank for helping us

Marilyn was great

The work was to slow

Marilynn is awesome and very professional! If I ever need to rent a unit again, I’ll definitely come back due to her kindness and helpfulness!

Marilynn very good

Marilyn was very helpful with my storage unit

Marilyn was very happy and excited to work with

Mm arily Thanks for your help

Marilyn good job

Marilynn was very nice and helpful

Marilynn help us move to larger space

Marilynn was very helpful

Marilynn went beyond her job I came at 5pm because I thought you closed at 6 pm she help me out so much I appreciate her 100percent the greatest of all time

Marilynn was alesome thanks for your help

Thank u

Marilyn is a very good employee thanks for your help

Marilyn. She had very good customer service , polite and took very good care of us

Marilynn did an outstanding job in customer service. She was pleasant and a joy to work with. Keep Marilynn around for a long time.

Marilynn was very professional and helpful

Marilyn was polite and very understanding

I need to get into the storage room but it turns out the big door won't open and there's no one in the office to check on him.

Marilynn was very helpful

Thank for helping me with the app

Marilyn very professional and polite help me with space

Marilyn was super helping me out today

Marilynn finished my walk in without a reservation thanks for helping me

Marilynn did a great job of helping today with my account and app usage.

Marilyn thanks for being their for us on this big move

Thanks for ur help marilynn

Marilynn thanks for ur help

Marilynn was very helpfull with me storage need

My storage monthly went from $52 to $90 for the same exact unit. That is 73% increase for no other reason than they can. I just wish there was a class lawsuit against these companies that use the state of the economy to squeeze more money out of people. WRONG!!!!! GREEDY!!!!

Marilyn

Marilynn me no english thanks you

Marilyn thanks for all u did

Marilynn help was very appreciate and Good person

Marilynn was absolutely fabulous helping me with my storage needs

Marilynn was great helping me

Marilyn Thanks for help

Marilyn was very helpful with my storage needs

Thanks for your help

Marilyn was very patient with me and resolve my issue

Marilynn was very helpful with my move in and i appreciate all her help. Thank you Marilynn.

Marilyn help us with finding anoche location that has what we need thanks

Marilynn did a awesome job!!!

Marilynn is very Good at what she do me With my storage nerdo

Marilynn was absolutely amazing and timely when assisting me with storage! Thank you!!!

Marilynn very nice and helpful

Marilyn was very polite and helpfull

Marilynn was amazing! Thank you for all your help !! ❤️

Marilyn is a very polite person and is very good at what she do

Marilynn was very helpful and insightful. Made my experience with public storage very easy.

Marilynn she was really helpful

Marilynn was very very friendly and helpful.

Marilynn 🤗

Marilynn was very helpful helping me with my storage very friendly

Marilynn was informative and helpful

Marilynn was very good and polite sweet thanks for helping me

Marilynn was friendly, professional and clear in explaining procedures. A real pleasure to work with. Thank you!!!

Marilyn was very helpful miss understanding on price else where

Marilynn is a very nice person, I’m happy to be able to find a good place, thank you

Marilyn she was amazing . .Great service well be back.just because she was great..

Marilyn very good pilite

Marilyn Ella me atendió súper amable y me ayudó en todo hasta completar mi aplicación ella me mostró las instalaciones y todo está muy limpio les recomiendo este lugar para guardar su cosas personales

Thanks for your help marilynn

MRilynn good

Marilyn was very helpful

Marilyn help me from another storage to get in to storage at another facility

Very helpful

Marilynn has a great personality and spirit very friendly and uplifting with her beautiful smile. She was very informative and helped me out a lot.

Marilynn was very polite

Miss marilynn came in today she was also me thank you miss marilynn

Marilynn was very lovely and personable!! She helped me out a lot and made me smile!! 🥰

Marilynn was SUPER DOPER VERY AWESOME and helpful today helping us change units.

Marilynn was alsome

Marilyn was very helpful and polite and friendly! It was a pleasure doing business with her....

This is a great storage locker clean and affordable and Carol at the front desk was kind and also very helpful

Marilyn was alsome lost my storage space she help me find my storage

Marilyn was also me in solving my storage problem

Marilynn is very pleasant nice and no her job the ability to mover around very interesting person thanks for putting up with us you made our day

Marilynn was great$! She was very professional and informative!! I would recommend this location ro my family and friends!! Thanks for being so helpful!!

Marilyn is a very good person and helpful Good service

Carol was such a great help!

Great experience quick and easy thank you to dishaun for helping us out

Excellent customer service, will definitely recommend

Carol is so nice she has great customer service and she helped moving experience so much easier

Carol was really straightforward and informative, got a space in less then 10 min

Service is great here

Amazing service from Carol really made my reservation easy an fast clean property

Thanks Carol you was such a big help thank you so much

I highly recommend the use of this facility. It was a pleasure working with Carol to secure a unit and complete the paperwork. Carol went above and beyond to make sure that we were satisfied during the process and she was extremely helpful after we made an error when moving into our unit. She is a jack of all trades. I went in today and she was there cleaning up around the property.

My storage is in the inside very clean and attendant very kind Mount Holy Huntersville Road

yes I came in to public storage and Carol helped me out and she was very respectful and great customer service.

I was taken care of by Carol who was very very nice and patient...thank you Carol

Great people very helpful

I an a satisfied customer

I came to location to see bout pating my daughter Bill and I was greeted when I entered office and Ms Carol was so very sweet and I had some questions about if i wanted to rent a space and ms Carol told me about the erental option and she was so helpful ... Thanks Carol for all ur help ill tell all my friends about tjis location if they need storage.

The experience that I had with the property manager at this location was excellent. Her name is Carol and she was very patient and informative in her handling of a question that I had with renting a second unit at a different Public Storage location. I appreciate the manner in which she greeted me on the phone and the time that she took to address all the concerns that I had with moving into the new unit. She has great customer service skills and is a great representative for the company!

The lady I talked to, named Carol, was the most helpful person I have encountered in quite some time. She took the time to fix our mix up in storage facilities and all the charges that were incurred in error. She has been a God-send. I would highly recommend this facility just for her expertise in matters and her going above and beyond for her clients. I sincerely Thank You Carol.....

Great customer service at this location Carol was able to answer all my questions on the phone to help me what kind of unit would be better for me

The manager, Carol is amazing. She answered all my questions before I could ask. Because if her outstanding customer service, I was able to set up my storage in minutes with no hassle and start storing right away.

Great customer service the new faces are wonderful Carol helped me and she was so nice property was clean

Fast moving process and great customer service. Aaliyah was very helpful and would recommend this storage

I would recommend this storage to anyone by far these really good customer services .

I was looking for a storage and came to public’s and Aaliyah was very helpful and polite. she made me feel comfortable and very supportive to all the questions I had . I would recommend anyone here because of the great services . Thanks 😊

I needed a storage unit last minute for my Mother, so I came to this public storage and got the most amazing customer service! Aaliyah was such a gorgeous sweet young lady, she was very polite and found me a unit in my budget. She has such a great personality and made the move in process a breeze! I thought it was going to be a long ordeal but no she did it super quick and was very kind!! Overall a great experience, the space is clean and fits everything I need inside of it, Thanks Aaliyah! 😇

Through storage was very well it was very hot but they can't control the hear is was very dirty and glass on the concrete.

Shaunda has great customer service!! Thank you so much..

Lashaunda was very helpful and very polite

Very professional team👍

LaShaunda is amazing!

Lashaunda was awesome and quick!! Easy process

Lashaunda was awsome. She waited for me to get there even though it was last second!

There was wonderful service by Lashaunda and had the best attitude toward the clients.

Lashaunda was very helpful and kind, she got us our storage very quickly with no problems. If you go there ask to speak with her. 💙

I went to public storage for a unit and Lashaunda was very nice, polite and very very professional. She helped me out a lot

Lashaunda have Great customer service, very detail, friendly always with a smile will recommend anyone to this location keep up the good work.

Lashaunda, has been such a blessing. People come into our lives for a reason. She has been the most helpful, thoughtful person I've ever met. There needs to be more people like her in this world. I really see her going places with this organization. May God bless her and her family.

Lashaunda is great! Super nice, super cool and was able to answer all questions!!

Lashaunda was very friendly and helpful. We were in and out, no hassle.

Lashaunda was very helpful

I am so happy with the service we received from Lashaunda! Very knowledgeable about everything.

Lashaunda customer service was excellent very detailed curtious and it was a pleasure of doing business with you

La'shaunda was very professional and helpful.

Lashaunda was a wonderful property manager. She had a lot of patience and was super nice. I want her to be recognized for helping a customer, who needed a lot of help. She did that for me.

We luv you Lashaunda ❤

Lashaunda has great customer service. She has a great personality, Overall I will recommend my family too her property

I am so happy with the service we received from Lashaunda! So is friendly and very knowledgeable about everything. She is AWESOME!

My experience at this facility was awesome. I had a short amount of time and needed to move quickly, LaShaunda was very understanding and helpful she made sure everything was in order when I came in. I would recommend this facility

Kristi was very knowledgeable on her products and got me what I needed.

Shaunda is amazing , she was very helpful in my experience I would recommend this place for anyone

I went to check in I want to check in at public storage on East WT Harris and the property manager Wanda was so helpful and great until I refer her to anyone who need a storage

Shaunda is amazing. She gives great costumer service and she has a great personality.

Shaunda she has great customer relationship, she make everything look easy and she ready. I'm glad that I choose public storage that makes a great employee

Shaunda was sweet and kind she desire a higher position and raise she has very good customer service skills

Shaunda was great help and great customer service...I would refer to family and friends

I was helped by this girl who was really nice and friendly her name was lashaunda she helped me out a lot so I fully recommend this place .

Richada was awesome and very informative a helpful . I will definitely recommend to my friends

The experience I had at Public Storage was highly very good. Shaunda was wonderful and her customer service was outstanding with the detour and explain everything very well as far getting in and out. Overall, Shaunda has a nice personality and she helps get what you want at Public Storage.

I loved my experience! They were quick and easy! Special rates and definitely were able to help me throughout my moving process‼️‼️‼️ Shaunda was just a doll as well! So sweet and polite! Thank you!

I really enjoyed the service I received from Ms. LA'SHAUNDA,as soon as you walk in she have that upbeat spirit, she is very polite and have a very sweet personality and she's very high spirit,I would recommend my family and friends to go and see LA'SHAUNDA.

I have no problem recommending this facility to my family and friends. Lashanda had great customer service, she greeted me and was very helpful and friendly.

Shaunda have great customer service. She is very helpful caring and I LOVE HER ATTITUDE. Keep up the good work

A had a great experience over the weekend with Lashaunda. Great Customer Service!!! I will definitely recommend this location to my friends and family.

Had a great experience today at this location. Got a great rate, and Lashaunda had my unit ready when I arrived. She was professional, helpful and knowledgeable. Thank you for your help!

Shaunda has great customer service

Richada was wonderful she was able to fix a situation very fast great customer service enjoyed working with her

Shaunda she is nice with the customers

Shonda was very helpful and i will recommend this place to everyone

Richada is a pleasure to deal with.

Excellent help from kristi

Lashaunda did an excellent job and was very helpful!!

Easy to get started. Units are hot in the summer.

Tre gave customer service

Richiida very nice

Clean p!ace for your stuff

RICHADA IS GREAT!!!!!

Richada Great customer service A++++

Richada was a wonderful, friendly person to work with today. Even though her system wasnt working she still took me to see different size storage spaces and answered all my questions. I would recommend if you need storage going to see her, really patient and good customer service.

Nice customer service. Always ready to satify you to all your requests

For my first rental experience I had the greatest service! Thanks Richada!!!

Mike provided excellent customer service. Knows his stuff about storage!

Friendly service

Chada helped so much! I’ll definitely come back

Excellent customer service from Richada... Very detail oriented and friendly overall

Richada was so excellent highly recommended going to her a very awesome customer service and was treated as person 💯%

Nice Lady

Richada was wonderful she helped me so much and made everything easy!!!!!go there

Richada Hadley gave exceptional customer service. She answered every question with professionalism. Outside from being professional, she showed a joking side; making me feel comfortable. I would recommend this establishment to anyone.

Shada is a very nice employee. She greets you when you come in and she holds a conversation while handling her business.

Triavonna was VERY helpful.

Richada its a very nicevand funny person

Love her customer service skills are awsome... Ok

Our first storage....Richada was very helpfull and I'm sure our stuff in safe place ...

Richada has great customer service. I will be returning back to public storage.

Richada was friendly and helpful

Good customer service

Tre is amazing

Ashley was super helpful and quick with the process

Employee Ashley is amazing! Such great customer service skills & overall a great employee. Goes above and beyond for customers . Not so sure about any other employees but Ashley is great.

Ashley was a Great Help She made everything very easy an quick. I would say I’ll come back an use this public storage in the future. Wonderful attitude.

Heather was very helpful

Introduced by Ashley. Really friendly! who provided great customer service, and she made sure everything was to our satisfaction. I had more than a couple of questions and she answered all of them with a lot of information she knew her stuff. The place itself is just great, safe, and secured!

Ashley my mother says she's awesome

She was awesome and so sweet i was stressed out she was very calm and humble

good deals

Ashley was fantastic and very helpful

Great service

I have been leasing a unit from Public Storage (28058) for SEVEN YEARS! I cleared it out yesterday and I couldn't be more excited! It was long overdue! Richada was there and made the process seamless!! Her positive energy and cheerful spirit is infectious. My rating is for HER customer service as every time SHE has helped me its been a pleasant experience.

Richada is awesome !!!!!

Richada was very helpful , this is my 1st storage and I was totally confused about how it works and she gave me great clarification on what all I needed as far as boxes and what size storage.

Great staff would highly recommend them

Thanks Ashley -Steven

Ashely was very helpful and polite. She helped with everything. She was very informative. Thanks Ashley.

Ashley was super helpful and had a great attitude. Great customer service.

Always nice to go in for business with friendly staff. Great to work with, wasn't happy with unit and she changed to better unit for my needs.

Great experience and great services by ashley she was very friendly and courteous and a pleasure to talk to i would give a good recommendation for her

I was already dealing with an aggravating situation and I was extremely apprehensive about storing with anyone, let alone Public Storage. But when I was greeted by Mr. Quinn when I arrived to rent the unit. Quinn answered any and all of my questions (I had a lot, let me tell you) in a professional and polite manner. If you're looking for storage in Charlotte check out the peeps over at WT Harris!

Ashely was very helpful and outgoing she’s the best

people there are very polite

He is wonderful,nice and did great job in his explanation👍👌

Fast service. Ashley was great in explaining ever detail needed.

Prices and sizes

Quinn is awesome

Ashley did an awesome job

Ashley was the best representative for Public Storage. We were tight on time. With my work schedule we only had a 30 minute window. She had an appointment she needed to be at at 6:30. I arrived at 5:40 PM. She stayed late to complete my application. There was only one unit of the size we rented so we had to secure it. Ashley I'm so glad there are people like you to deal with. Thanks for your great service.

Genial

Ashley was super helpful and courteous. Went out of her way to assist when someone tossed their unwanted belongings over the wall into my unit. Luckily nothing was damaged but she ensured I was taken care of. Thanks!

Great people. Very helpful made sure all was well.

Ashley provided me with an excellent service. She called me to introduce herself and I scheduled an appointment to move-in. When I got to the office, she acknowledged me with a big smile and helped me step by step with my move-in process. Before signing anything, she took me to my storage space to make sure it was what I was looking for and that I was satisfied. She had a great sense of humor and she was very polite and professional. She was very detailed with the paperwork and was making sure I understood everything. She made me feel that my belongings will be in good hands. I had a storage space in the past at this location and their customer service was the reason I chose this location again. Thanks guys!

Great service.

I received excellent service from Quinn

Great place to store your stuff

Krystal was very professional and informative.

Very knowledgeable.....

Great staff! Great rates. They made everything so easy for me

My check in experience was great thanks to Krystal. She's informative and really nice. She was patient and went over all of the details perfectly so that I knew what I was getting into. My only problem isn't with her, but that the online pricing doesn't reveal the additional fees and mandatory costs that must be paid with the units, so prepare to pay a little more than expected. Again, not her fault though, she was great to work with!

Very helpful new a lot about the property.

Krystal provided excellent customer service. The process was very fast and easy

Great!!

Krystal was very helpful, caring, and she has great customer service. Thanks again Krystal

Krystal was a big help in deciding how much space we need. Explained everything clearly so I understood everything. She was around very pleasant to deal with.

Joe was great.! Really easy setup, very helpful.

Krystal made it smooth and almost enjoyable due to us having to move.She provides excellent customer service and I would recommend her to anyone I know looking for a unit.Thanks and keep up the great work Krystal

Very good service by Krystal

Krystal was excellent, I don't like to move but she made the experience a smooth transition

Krystal helped me with my check in. Excellent service.

Ms.Frost was great, thanks for all the help. 😀

Krystal was AWSOME !!! Very knowledgeable and quick on her feet when under pressure. Thanks for the Help.

Great service, very friendly and helped find exactly what I needed

Krystal was awesome, provided me with lots of info on pricing and services PS offers. Highly recommended this property

Krystal was great help on move in day. Went over all the details we needed and answered any questions we had. She takes pride in working there and even called me to check on how everything is going and if the space we got was exactly what we needed.

Krystal is always so helpful and understanding she makes every trip worth it!

Vida and kryatal were very understanding

Krystal is very proficient accurate had a beautiful smile and help me very much

A++ customer service, best scenic tour and public storage rentals Charlotte can offer!

Tasha is very nice. Made it simple to rent the storage and was not pushy. If I could add another star I would!

Tasha was extremely helpful in finding the best unit for my needs. She also walked me through the process which was very nice as I've never rented a unit before. Overall a great experience!

Tasha awesome job

Tasha was very kind and courteous. She was able to help me pick out the best unit for my belongings...

Came in and rented space. Crystal helped me with my rental. She was wonderful and knew what she was talking about.

I came to the office yesterday to get prices for a unit and Tasha was more than helpful. If I do decide to rent, it'll definitely be from her!

Convenient and clean! Friendly staff

Sam did an excellent job with helping me find the storage unit I needed as well as explained everything thoroughly

Jasmine it was a joy talking to you today.... keep striving for excellence keep up the good work

Very friendly staff Bonnie was so helpful.

Jasmine did a great job. I recommend this facility to everyone.

Staff is helpful to me when I was moving

Came in today to secure a unit and booby helped me out he had great customer service and was very easy to get along with

Bonnie is the best. She really cares about the customer

Bonnie did a great job helping me out today. Also very pleasant

Bonnie was extremely helpful in discussing information about storage units.

I was having a hard time trying to find a storage place but when I went to public storage and met E she was very professional she went above and beyond it make sure I found what type of storage I needed

I come make payment s in the office . Same employee E helps me and very nice.

E ' Kira was very kind, pleasant and helpful. her customer service approach is world class and i recommend using this facility.

Ekira provided excellent customer service today. Really enjoyed my visit to public storage.

Ekira was so kind and courteous, i just rented yesterday and i promised a review, thank you for helping me out with 2 units and staying late

Ekira was very helpful with my storage I make a payment every time with her she is great

Erika and Bonnie are two very nice people. They are the reason I choose Public storage at this location. They both took time to make sure the unit I rented was to my needs. Public storage is luck to have Erika and Bonnie they represent your business very well. Because of them I will tell anyone I know to use this location. They give the best customer service!

I just had an experience with Ekira and she was very helpful. She was able to find a location that accommodated to my needs and save me the most money. Great customer service keep up the great work!!!

E'Kira was AWESOME. I truly love great customer service and she exceeded well beyond. Customer for life. I was a pleasure sharing this experience with her. E'Kira explained everything and answered all my questions. Thank you Public Storage for hiring such a wonderful person.. Pat Scott

I have previously stored at Public Storage before years ago. I knew this is the place I wanted to show my items, because I know that my things will my things will be protected this is what I told this young lady here. Thank you E

E'Kira was very hepful. She showed me around the property, she answered all my questions and she even assisted on my needs. I feel great knowing that I stored my stuff at her property.

EKira was amazing, unfortunately I will be moving out soon, but I definitely love Public Storage. EKira helped me with my needs and even though I was late a few times she reminded me and im here now making a payment. THANKS EKIRA

they were nice helpful made it real easy and less stressful great job

My daughter rented from this property and told me all about E'Kira and her amazing customer service, and sure enough she was so pleasant and extremely welcoming. My personal items are in good hands with a responsible person. Thank You E

Rented a storage space and E'Kira was extremely helpful & very polite. She took her time explaining all the benefits of public storage, she also showed me the property & made me feel very secure with leaving my belongings on the property. I know my valuable items are in good hands. Keep up the awesome customer service !!

I Called the pubic storage rep E' to get some info on a unit she was so nice & informative bc I had no idea what I was doing lol . I'll deff will be coming in to buy the unit & referring her & this location to my family & friends.

Came into the store to buy some boxes E'Kira was very helpful in assisting me. She also told me about additional items in the store that i would be able to use. I ended up purchasing tape after she demonstrated how PS tape would secure my boxes vs. the tape i already had. Keep up the good work, truly a great store.

E was very help I booked the wrong location and she made the correction in a very timely manner, she made sure all of my need were meet and gave me wonderful customer service ☺☺☺☺☺

A nice service! Good place to storage!

EKira is so Awesome CUSTOMER SERVICE IS ON POINT

She was very help and patience with my mom. Thank you and keep up the good work!

E was very nice sweet and helpful

I had a wonderful experience today at public storage. A women name E helped me find the perfect storage and the right size boxes. She had a bright smile and warm heart. She actually showed she cared and wanted to helped me have the perfect experience. Glad I chose the e. Wt harris location. Great customer serivce E. Thanks for everything !

I loved the place for the same reasons as everyone else but every month new and unexplained charges keep popping up and no one answers the phone whenever I call. This morning alone I've called over 20x with no answer. Left messages. No return call. I honestly just want to get my stuff and put it somewhere else.

She was very helpful and courteous of the customers. She handles pressure very well and very professional!!! Thank you, E'kira

It good but I just don't like the price keep going up

Came in to make my payment for my storage space at another location. Lashanda & Ekira where very pleasant.

Lashanda and E'Kira provided great customer service. The both together helped me meet my expectations. Great team work guys!

E'Kira gave excellent customer service! She sold me boxes and described in detail the different storage sizes that I needed for my furniture. She took me on a guided tour and pointed out the security cameras to ensure my property would be safe. I'm moving from Houston to Charlotte it's important to me that my items are secure. She even recommended moving supplies to make the transition smoother. She is knowledgable and knows her job. Thanks for her assistance I'm choosing Public Storage to store my property! I will recommend this property to others in a heartbeat!!! I visited many other storage locations...this is the Best! New to Charlotte! "D

My experience here at public storage was awesome.....starting with the first phone call....they are very polite & make sure all your questions have answers....which is always a plus THANKS E'KIRA

Wonderful customer service from Bonnie

The storage space was very clean; grounds were clean, and the PS representative was very courteous and professional. However, there is no bathroom or moving equipment, not even the basic dolly to help customers' unload or loadup. I think that shows a lack of respect for your customers and employees. If you're going to charge the same amount as the other Public Storages, then someone in authority should either (1) make sure that the quality level is the same of HIGHER than surrounding PS's and/or (2) reduce the monthly price, (3) and finally, add a disclaimer in the website for this location that bathrooms and moving equipment is not available.

Great service from E'Kira

Extremely informative on all company policies! Thorough tour of the property.

E' kira was awesome!!!

Keep E'kira! She was awesome, informative and pleasant! She worked with me in setting a storage up for my sister whom is moving here in a couple of weeks...Great job!!!!

E was very attentive and knowledgeable!! Answered all the questions before I could even ask them! Thanks for the great service!!

Wow! Excellent worker.

Great service by Ekira

EKira is a great, I came in to make a payment and it was smooth

EKira is a great person, she made my payment for me. She is fablous and excellent

E'Kira was a great help, very knowledgeable, and made my move smooth and easy

Super kind in the office! Love stopping by.

Help work out my situation

EKira is great!

E'Kira was had excellent customer service. Everytime I come in she helps me with Any and Everything!!! She is a very special person....

E'Kira has excellent customer service &takes great pride in her job

E is amazing and fast. Great job

Great customer service

EKira and Pam provided me with great service

E'kira was the best!!! So polite an very helpful!! Def worth the money an what makes it better is its not even expensive very REASONABLE for me! Can't beat $1.00 for the month! Ill refer all my friends an family!

Great service

E'Kira is great! Everytime I go to pay my momma's storage she greets me with a smile, asks how I'm doing. Great personality. Thanks E'Kira