Public Storage Self-Storage Units at 4025 E WT Harris Blvd, Charlotte, NC

Crystal was quick, informative and very pleasant. The process was very smooth and I was in and out!!!

Amazing customer service! Ms . Crystal was amazing at explaining everything and breaking things down to understanding . Definitely would come here again if needed !

Crystal was GREAT

BEST CUSTOMER SERVICE EVER!! This young man in the office Elijah I think his name was was awesome! He answered all my questions and even got me a great deal. Very polite he definitely deserves a raise. Make sure you guys come to this location. Everything is even pre staged for you!

The staff at this particular location (4025 E. W. T. Harris), was very friendly and accommodating. Service from the time of rental to present has been given with professional quality.

My storage is the perfect size I need. Not many storages my size are available in the area. Jessie was truly helpful with my contract. I put the wrong move in date and he made the change quickly and easily so that I would be able to move in sooner. Customer service from Jessie was A+. I would definitely recommend this location.

I have a small side business that requires me to have access to my unit 24hrs, my husband is a emergency glass repair man so he needs 24 hrs also....is it 24hrs?

We were looking for a storage facility in Charlotte we could use to store our bikes and related gear on a return trip from FL to NH while we took a flight from CLT to Italy. Easily secured the space and moved in without any difficulties. Moved out after 4 weeks yesterday when we returned from our trip. Jessie was a pleasure to deal with and, if we find ourselves with a similar need, we will not hesitate to reach out to Jessie.

Great experience at Public Storage. Jesse went above and beyond to help me with my Storage unit for N Tryon location which is not open everyday to assist customers. Thanks again for your help, Jesse.

A little hard to find. Apple maps takes you to W W T Harris, so make sure it says E W T Harris when you put it in the GPS. Very nice people. Jessie helped me and he made the whole process very easy to understand. Everything was clean and in good condition. Thank you!

If you are in need of a storage please look into Public storage!! I started my reservation at the WT Harris location with Jesse the store manager who was awesome and very helpful but once I got to the location, I needed a bigger unit and Jesse referred me to their next location on Sharon Amity. Not only did he refer me he called and set everything up while I was there. Ms.Carol at the Sharon Amity location was very helpful with getting the new unit setup over the phone with Jesse and once I arrived at her location. I had a problem with my unit space. Ms. Carol took care of the problem with such great customer service. I will like to thank them both for the seamless process for me💕

I normally do not leave bad reviews as I do not believe nothing is really egregious enough to tarnish the reputation of a company. However, I do recommend that this specific location have their premises swept and treated for rodents. My girlfriend and I were removing plastic wrapped two of our chairs and she noticed a mouse pop out and immediately freaked out. We took the chairs outside and unwrapped the chairs only to find a total of 9 mice. 2 larger mice and 7 smaller mice that were still attached to the mother. The mice had chewed through the chairs and tore through the cushions. If you do not mind rodents in or on your belongings then I would definitely recommend this location for great customer service, as well as how the seamless the claims process has been for damaged items, otherwise beware as your belongings could be subject to a rodent infested unit.

This storage facility served us very well! Jessie was always very helpful and a pleasure to talk with.

first time renting a storage and went in to see the unit. I encountered Jessie who was super professional and very friendly. He walked me to a unit to make sure it was the right size for my needs. He also pointed out the new measures that have been taken to ensure security. He made me feel at ease and pleased with my decision to use this facility. Amazing customer service and an asset to the company! Jessie is good , he was soo nice and sweet got me in and out in enough time

Thanks Danielle

Great job

Jessie was very helpful in assisting us in our storage transfer.

Awesome professional clean environment! Jessie offered the best customer service I have had in awhile! He deserves a raise! Great location for storage!

Customer since 2021. I contacted the Public Storage location at 4025 E. WT Harris Boulevard yesterday to inquire about a rate increase that I was not expecting. I was very pleased with the level of customers I received from the representative Jessie. My concerns were listen to. Jessie was very understanding and offered to submit a request to reduce my rate. I was also provide it with additional options that sounded promising. Jessie followed up with me promptly by calling me the next day to verify request has been sent. I was told it may be 24 hours before I get confirmation if the request was approved. Hopefully everything works out, but I am very impressed and satisfied with the service that Jesse provided me. I have enjoyed my time renting with Public Storage this far.

Jessie was awesome. Super helpful, charismatic, and professional. He was a joy to work with. Not lazy at alllll. I asked a hundred questions and he answered them all with good vibes to accompany.

Jessie was so helpful and friendly upon my check in arrival! Great customer service and super informative!

Got helped with making a payment for my husband storage and Jessie was awesome. He was helpful and friendly.

Awesome. Jesse was the person who helped me. Locked in a good monthly rate. Great customer service and was knowledgeable.

Jessi took his time explan everything great service

Scaredenia was very helpful and patient with me! She needs a raise because she did an EXCELLENT job!!!!!

love jessie at public storage very nice and great customer service 💝😍

Jessie was a big help, I recommend booking with him!

First time renting a storage and went in to see the unit. I encountered Jesse who was super professional and very friendly. He walked me to my unit to make sure it was the right size for my needs. He also pointed out the new measures that have been taken to ensure security. He made me feel at ease and pleased with my decision to use this facility. Amazing customer service and an asset to the company!

Worked with Jessie, really helped us and gave us great service!

Jessie is an absolute gem! He not only helped me, but also my brother get situated with storage spaces and boxes to move. Upon entering facility it was clean , well maintained he was polite friendly and so helpful! If you need storage solutions come here and Jessie is the best!!!!

Scardenia has been very helpful with my storage unit. She was very polite and informative. Thank you for being a great presentive for your business.

Excellent customer service from Jessie, units/hallways/roads are clean/maintained and in good repair, Access times are generous, carts and boxes are available in the office, and the availability of a storage unit when you're moving in/out or living in an apartment is super reassuring and well worth the money. 2ish years at 100 a month for a climate controlled 10x10 all in, can't beat it! Thanks y'all!

Carol was exceedingly helpful in guiding me through the correct supplies I needed. She demonstrated very professional skills and knowledge about moving. In addition she was well versed in how Public Storage could help me. She is a truly an asset to the company.

Jessie was personable and very helpful in expediting a quick move .

My experience with this Public Storage location has been outstanding, thanks to my interaction with your top-notch employee Jessie. He represents your Enterprise exceptionally well and should be commended for his excellent customer service, patience, and expertise when dealing with the public. Jessie, I expect nothing but greatness from you and all you do—keep up the excellent work.

Jesse always has the BEST customer service even when there's something that I disagree on with the company. HE and people like him are the reason I come back

Jesse is the bomb, he provides great service. He was very empathetic to my situation. He Rocks!!

Jessie is such a sweetheart. He was very helpful with us and he cared about our needs. He didn’t try to make us pay for anything more than we needed. I really enjoyed our visit. Thank you Jessie for everything.

Jessie was amazing!! Very friendly and knowledgeable. He made my move so much easier.

The customer service was very prompt and courteous.

Marilynn was helpful helping me to the right location

Jessie was amazing helped me with everything and awnsered all of my questions and was so respectful, definitely made me feel like my things are safe thank you guys so much!!!

Jessie was friendly and very informative. Thank you!!!

Jessie is the Man!!!! Anytime we had an issue it was quickly resolved, we had the unit for about a year and would highly recommend!!!

Jessie and Marilyn is an allmight team player enjoy both had a great time storaging with public storage thank you all

Jessie was the best

Jessie and Marilyn were very helpful and able to answer all my questions property was very clean and they were super friendly and informative

Marilynn had to get her to help me get in my storage unit and she went over and beyond to help me thank you

Would be nice to be in the office when you say you'll be. What if someone needs help but your on the property longer than you indicated? That's no good!

Marilyn is best thang beside a piece of cake love that gal

Jessie done a great job today at helping me today I greatly appreciate the experience

Great storage unit place. Affordable

My name is Cathy I’ve been assisted by Jessie who went over and beyond his store is clean it’s manageable he’s very well-versed with the process every question that I asked of Mr. Jesse he was able to respond any question he did not know he definitely researched for me I am a static of the fact that I chose public storage to store my items after dealing with your property Manager Thank you

Shout out Carol & Jesse in the office at this site! They were amazing and made my move-out process smooth. Great staff, great site!

Jessie has been helpful and has very good customer service.

Jessie was very helpful and friendly. He was able to provide all the information I needed and took me to a unit so that I could have a better picture of the size to help me figure out how big of a space I needed. Thank you so much and keep up the good work.

I’ve been very pleased with the service. The store manager Jessie is a great worker who has helped us numerous times. Very satisfied, thank you.

Jesse was very knowledgeable and friendly in helping me with my storage account.

Property Manager with helpful Jessie a appreciate your good good work

Property manager was very helpful property was clean Couldnt have better service thank you Jessie for the professionalism

Great customer service, the person who help us was Jessie very helpful. Thank you!

Jessie, Was very professional and helpful Can not thank him enough

Jessie was very helpful and great aditude

My experience with Public Storage was nice.

Property manager gave me excellent service and I'm definitely going to recommend this to all my family and friends

Jesse Cox went over and beyond the call of his duty to help my Mom....today,sadly, this kind of help is not often. Thank you Jesse for your professionalism it is mush appreciated

The Representative was very helpful and I was able to setup online app. This will be Very Very helpful for me in the future. Thanks for all the help 🙏.

Horrible I do not like the way public storage do business in the state of NC. Expensive, and with everything going on and people experiencing set backs they are quick to sell your items in auction. They broke my lock then sent an email informing that I had to purchase a new one after they broke it. People I know hate the way they do business as well. I will never do any business with public storage again 10 by 10 $147 just to hold items that they don’t even up keep good pricing where??????? I know some of these reviews are fake because everyone one I spoke to do not care for the way they do business!!!!!!

I went in today and and there was a lovely lady, her name was Sharon. She was super welcoming, got every door for us, got straight down to business, and walked us through the whole process. Helped us download the app, and showed us how to work around it. The buildings are clean and spacious for the right price. So thank you!

I came in wanting some information on my future rental unit the Manager Madelyn was more than helpful. Made one of my first stops in Charlotte so pleasant thanks again.

Sharon is a pleasure to talk with. She's professional, courteous and kind. I had to make a few last minute changes to my reservation and she was able to accommodate my needs while answering all questions! I appreciate the cleanliness of the office and facility as well. Highly recommend!!

Storage facility was nice and clean, but the front desk persons wasn't friendly or helpful. The two ladies that were there at different occasions actually would ignore you.

Donavon had great service, as well as great customer service. He was very helpful and helped me with everything i needed.

Donavon helped solve my problems, and had excellent customer service. I definitely recommend this store. 10/10!

Sharon provided first class customer service and explained to us the benefits of renting a climate controlled unit and adding the insurance to protect our stored items explained the easy app setup and recommended automatic bill pay. Fantastic support and best in class customer service! Thank you.

My experience was stress free from the beginning to the end. Tina was very pleasant and informative on the phone and once I got to the location, Sharon was so helpful. She answered all my questions and provided me with enough information to trust and leave my storage unit happy. Probably my easiest transaction that whole day! Thank you ladies!

We're looking for a Storage and we went to this location, Sharon greeted us , she was very helpful and kind. Thank you Sharon

I was there on7/17,Sharon is the lady that help we with my situation,she was very helpful.Thank you Sharon.

Nice well kept property. Well recommend this location to everyone I know that needs a storage unit.

Wasn't very impressed when I had to walk through 6 doors to get to my storage unit, also had to carry a couch through those 6 doors.

Great customers service.

The property manager Tina was awesome. Very nice attitude and professional. I'm glad I chose this Public Storage.

Great experience with my rental today from the young man in the location. Helped me download the app and walked me around the property so I know where everything is. 5 star service!

I definitely would recommend this location. Tina was a fantastic help and made things easier for me

Tina is such a delight at this location! She is always right there whenever I have a question or issue with my unit!

Tina was beyond helpful , knowledgeable about her job would highly recommend to anyone!

Tina is very helpful and I would recommend everyone to go there. Tina is the best..

I went into location to make a payment for my sister I was greeted by Carol she had great customer service and she was very sweet .

The woman at the front desk was very rude. Decided to find a rental at another place.

Carol was so nice and great customer service when i came in to see bout renting a unit .

There's a young lady there was very helpful and pointed me in the right direction and offered to walk to me to my lot. Will highly recommend to my friends and family.

Tina is very helpful, she explains everything fully to your understanding. I will recommend her and this facility over any in Charlotte. I will be to rent a unit soon as possible..

They were very helpful I definitely recommend them

no one in the office, nor had there been for awhile (office hours were open), carts had been moved and stashed somewhere with no one to get to them.

Great customer service

I had an issue with my account at another Public Storage and actually called this location and spoke with Tina, who helped guide me in the direction needed. Super friendly!

First time using this storage place the other day and Tina was super helpful. She was very polite , great customer service.

My family has rented here for awhile and every time they go Tina is always so flippin sweet and awesome! I’d recommend going to this one before any other public storage!

Service varies from location to location, but this location excels. Tina is a hardworking employee who you will always find on the property cleaning or helping someone. She always has the answers to any questions and knows her stuff. By far the best location in the area.

I needed a unit last minute for some furniture I received from a relative; this location was very helpful in suiting my last-minute needs. Very accommodating and kind staff.

Great experience. TASKA was very professional and great to work with. Highly recommend.

I am I name is Bridget Hixson and I came to the public stores to get a storage unit and Lashawnda Sutton was very polite she took the time out to help me assist me even though she was going tonight she still stop for lunch to help me she’s a great employee and I appreciate everything she have done for me

I like the place

I like taska at this location great customer service

Just visited this location and Alex, Tiffany and Brenda District managers where amazing!!!! Come here to store!!!!

Will definitely be renting from them again in the future. Very nice and efficient. Tina was very helpful with getting me just what I needed. Thanks again guys.

Leslie was very professional and efficient when I checked in. I was in and out in no time. I would have given this place 5 starts but didn't find out until after I reserved the unit that they only have ONE cart to help you move your items. I was told it's first come first serve and so if people are there using it you have to wait but then you are told you only have so much time to use it once you have it. SO...if you plan to move heavy items, bring help or plan to wait. I have reserved other units with Public Storage and never had this issue. I LOVE the storage off Statesvill Rd. Very large, clean and lots of carts. I just couldn't find the size I needed with them.

What are the monthly rates?

Love the ladies here! Brenda, Tiffany and Tina!!! Great deals!

Leslie was awesome. Super courteous and made the check in super easy. Highly recommend!!!!

This Public Storage location is great. Its clean & Leslie was great. I definately recommend this location.

Leslie & Tina were great. Very knowledgeable. She was very knowledgeable & made sure all my needs were met. I give 5 stars!

This location is great. Leslie was very helpful & courteous I would definately recommend this store. She really knew her storage units

Came in to pay rent and had a wonderful conversation and good customer service with DM Brenda , Tiffany and Tina. I would recommend this property.

Bad Bad Bad customer services. Seems like tina and leslie need to look for new jobs. Or learn some customer service. If you actually go look at there reviews and click on some of them you will notice that they have people that work there or friends and family to boost there ratings. People in the same wk give reviews for two to three different public storage units. Lmao. People will do anything to get your money. So yes i give this place a 1 star and nothing more..

Leslie & Tina were so helpful! Very nice people. Property was clean.

Leslie, the Property Mgr is great. She made a bad time alot easier. Great store, very clean.

Quoted me one price over the phone. When I move down here four and a half hours later with my truck full of stuff they charged me twice as much as what they said. Kept it there for a year cuz I didn't have a choice. If I could have found another place I would have never rented from them.

Wonderful experience. Thank you Tina

This location was so clean. The Property Manager, Leslie was so nice. She had took care of all my storage needs. Excellent location!

This place is a RIP off...bad customer service. I pay my bill every month plus a late fee an still cant get in my storage....I would never refer anyone here

Arrived at 6:44am and entry gate open enough for car to pass, as well as exit gate completely opened. This is not 24hour security.

It's ok

Tina was geeat!!! Very nice, explained everything well and showed GREAT customer service

FANTASTIC!!! Good prices, excellent customer service and very friendly. I will use y’all for all my storage needs.

Felicia was awesome!!!

Clean, professional and Felicia was very helpful with and knew her job. She went above and beyond and I appreciate her customer service!

Brett is very helpful and a very great guy

Leslie was great!! Thanks for you help!!

Friendly staff, hastle free

Tina was an amazing and helpful. Any questions I had was never too much. She was professional courteous super easy to talk with. Ms. Leslie also was super friendly and and amazingly funny. I would definitely recommend coming to get your storage unit from these two wonderful women!!!

Leslie give us an excellent service

Leslie was so nice,property was nice and clean,thanks so much

Terrible experience with the property manager. Waited patiently for my reservation time and was passed over for another person who arrived after me (waited almost 30 minutes). Went to another Public Storage property (Reames rd) and rented with them instead because the staff was friendlier (Tiahna). Was even willing to drive farther and pay a little more because of the negative experience I had at the Harris Blvd location.

This is my first time moving on my own, upon moving into my storage space Tina at PS was very kind, knowledgeable and patient. She explained everything to me and made sure I understood. And she made the stress of moving an easy transition for me. Thank you Tina.

Tina and Leslie was very nice and helpful!!

Excellent customer service.

Leslie and Tina are so helpful and accommodating! There were very patient as well! Take advantage of the $1 monthly special!

Staff was polite and useful. Christina had me in n out of that place in no time!

Nice staff nice property. Great prices

Staff is friendly and helpful

Tina was very helpful and made me feel at ease with my very first storage unit rental!

Came in to the office where I met Tina. Nice and friendly,, she helpped me with all my questions and find the perfect size for the best price. Hope to have as good of an expierence as I did today.

Tina helped me with my storage needs. She was very informative and professional. She verified the type of storage I was interested in and proceeded from there. She was able to answer all my questions and was quite helpful.

I enjoyed the friendly face that greated me when I came in to public storage for the auction. Tina was very nice and helpful. Will be returning to this location for more wonderful experiences.

Leslie 🤗

This location is conveniently located off E WT Harris Blvd. Leslie, the branch manager, was extremely helpful in helping me obtain a unit that suited my needs. The initial unit did not quite accommodate my needs. However, Leslie was more than willing to walk the property and find a second unit that was more accommodating. Leslie was a joy to work with and what a personality :-)

It is a climate contro?

As always Leslie has the knowledge and skills to keep me in the "know" with my storage needs. Leslie shows concern about my property stored by suggesting moisture absorbing materials to help keep my items in storage. Three thumbs up, if I had three, to Leslie and Public Storage. This is the cleanest property I've been on.

I just open at this location today Leslie was amazing very helpful and making sure i understood everything. Also this Public Storage location is very clean. Thanks Leslie

Perfect location, clean & easy to navigate! Carol & Leslie were extremely understanding and helpful- I was traveling to Jacksonville to deliver furniture, and because of Hurricane Florence, had to drop the furniture at their location for owner to pick up at a later date. Fair price, and clear company protocols(online, gate access etc). 5 +star for sure!

I rented a unit and carol was very helpful and had alot of knowledge of units very respectful and very sweet.

I've had to use storage facilities before. But I have to say this was the fastest it's ever been. Carol was amazing she had everything ready. I told her that I was working in SC today and she said no worries. She made the ride to this location worth the time. She was so nice and funny it made my day. Thank you so much for your help

Carol and Leslie are extremely helpful all areas are clean and secure

I went by last Tuesday to find out their prices an the employee working there I believe her name was Carolyn was very helpful an very polite. She showed me the different sizes of storage rooms they had available an their prices were not that bad either. I wish more places had employees like her helpful an polite.

Excellent experience today.

Carol was amazing gave me great customer service and though she says she’s only been there a month she knows more than you’d think! Great job and thank you again!

Customer service was great from Leslie. Keep up the good work. Thank You

Very professional staff. Cherrelle knows her stuff really well. I was well greeted and had a thorough tour before making a decision on which unit to rent.

Leslie provided a great customer service experience for me. She's awesome.

Leslie is great. I got the best size and price in town. Thanks s bunch.

Even tho I just went to inquire some information and estimates, i had the privilege to meet Cherrelle. Her devotion to customers, exceeded my expectations.. she really went above and beyond, amazing personality and customer service skills. She’s a big asset to this company. The place seems secured and I’d be confident to leave my stuff there. Unfortunately, at the time they didn’t have what I needed...

Leslie is super nice and easy to talk to. She will help you with any questions you have and assist you with finding anything you need.

Good job and great service

Cherrelle was very helpful and accommodating

Nice, polite staff and very clean facilities!

I've stored stuff here on two different occasions. Definitely recommend an air conditioned one if you will be storing things over the summer as the metal containers tend to get scorching hot and glue tends to melt a little.

Love this place been at this locations for 4yrs, Great customer service!Ms. Leslie is awesome customer care provider and made the time with even better. thanks alot for service and keeping my valuables secure!!

I have a friend Amy Davis that rented a space at public storage from Larry and was so excited that she talked about her experience all day and will pass it along way for others to go get the same experience that she had on 6/11/18 at the concord parkway north public storage and in all the years thus was her greatest experience thanks and keep up good work

Some of the exit doors are missing door knobs and some will simply not open. When brought to the attention of management I was told I would need to exit through another door. While explaining that was a fire hazard I was then told, by management, that I need to simple exit through a working door. I called Fire Prevention and the corporate office to report this as management did not seem to care. I should have been told, "Thank you ma'am, I am aware of it and having it fixed," but what I received was horrible treatment and an I don't care attitude. There are too many storage units around to not have to worry about an exit door that should work. I will never rent from here again and management needs to be retrained.

Leslie is very professional and very nice. She made sure that my storage needs were met. She is great. She is +10.

Leslie was more than helpful! Very kind and patient. Happy to have a storage unit here!!

Fair price, quick electronic sign up process, clean facility & super friendly staff. Leslie was very knowledgeable and was more than eager to explain any questions I had.

Karen was very nice and helped me answer all my storage questions. What an asset to the public storage company.

Nice property, great service. Leslie knows her stuff, go see her!!!

Leslie has great customer service. I would highly recommend this location. Leslie and is always cleaning & always had an answer. Great property manager and great person.

Great property. Leslie and her storage knowledge made my recent move so much easier

Mgr. Leslie was very helpful. She is always working hard. Either cleaning or helping customers. She. Is great!!

hello i would like to thank Leslie for there Excellent customer service that she provided very friendly & Helpful Thanks.

Leslie is an exceptional employee! She was so kind and helpful. She certainly Deserves acknowledgement for her outstanding service.

FANTASTIC CUSTOMER SERVICE!!!!!! THANKS LESLIE!

Clean and fair

Leslie was very helpful

Leslie was very helpful and patient with my confusion about storage transfers. Not to mention just braving the cold! I did appreciate the nice customer service too! Thanks

Lori was ABSOLUTELY WONDERFUL from the moment I spoke with her on the phone. She made me feel so comfortable with my transition of moving. I was stressed out until I spoke with Lori and she helped tremendously. She is a great asset to your company. I look forward to using your services again in the future.

Came in looking for some boxes and was quite surprised at how friendly Lori and Leslie were to me. They actually cared for what I needed. Not to mention that the place was clean and organized. Will be coming back in the future.

While trying to decide where to store my belongings, I made a visit to this property. I found it to be clean, secure and staffed with knowledgeable people. Lori and Leslie were very helpful and gave me all the information I needed. When I am ready to put things in storage, I feel sure I will use this facility.

I was very impressed with the customer service and the facility. Lori was courteous and helpful. This facility has units in a variety of sizes. So far I am pleased with my experience at Public Storage.

Don't waste your time, terrible customer service. Went to rent a storage unit, waited outside for 10 minutes for someone. When I emptied my storage unit and went to the office, I waited again outside for 10 minutes. You can't even access your unit after 9pm !!!

Leslie greeted me with a smile and stated you must be Sheila. She was pleasant and laughing with me. The facility is well maintained and she knows the ends and outs of the property. We did run into a spider but the spider's time was numbered. There are cameras everywhere...:o)!

Staff (Lori) is great. Takes the time to listen, gives you the options that best fit your needs, then lets you decide (no hassle, no pressure). Accessibility is not perfect (coming from the west you have to do a U-turn because of the concrete street separator) but the price and terms are great.

Always awesome customer service at this location. The staff was always accommodating, available and friendly. I would recommend this location to everyone who needs to store their belongings.

The staff there are great very helpful especially leslie she excellent in helping me

Probably one of the BEST customer service experiences I've ever had in my whole LIFE. Ashley is an AWESOME manager! She gave me call almost simultaneously as I booked online, Great right? Not only that.. I get off at 4:30, and traffic in Charlotte, off Harris is nothing short of a nightmare, she allowed me a grace period to get from W.WT, to E. WT.. That traffic is AWFUL. I called at 4:55p, to let her know that I wouldn't make it by 5, and she held that appointment time for me. A car in front of me had broke down suddenly and had me trapped, a block away from the actual PS. She was JUST as vibrant, thorough, and outgoing as her voicemail was on my phone, in person. She offered a suggestion about changing sizes, once I described what I was housing (Read My Mind!).. Her size suggestion worked perfectly! Then.. She told me the real about the locks they provide and the Wal-Mart down the block (Cheaper Lock.. That does the Same thing.. GOTTA LOVE HER!) I was able to purchase one and move in before she even left work! Excellent.. EXCELLENT!... EXCELLLLLLLENT Manager and SERVICE!! I really appreciated her making this spontaneous move and storage option a great fit, and with great advice!

This location was clean and had awesome service.The price was great.My storage unit was clean and looked like it was new. Leslie was very sharp with placing me in the right storage unit.She was a kind and very helpful Rep. She worked fast and got me on my way. Just because of her kindness i would choose this location any day if I needed another storage unit.

Great location for me...it was a pleasure meeting Leslie... She was very hopefully, her customer service was on point...Thank You..

Dirty with rats, mold, mildew, spiders and spider web's. 😠 Very disrespectful employees. We had broken items and muddy footprints on our things.😤 Beware of this location if you value by our items!!

Leslie was great.

Good price. Secure place, gated.

Great service also extremely friendly

Leslie was amazing!! She knows her stuff!! Helped make a situation. Better

I went in yesterday right before close. Ne'kole was awesome. Excellent customer service. Knew exactly what she was talking about as well as giving me a very clear understanding of what i was signing. Good job public storage.

Leslie was great thank so much!

Just visited Destiny at one of your locations and her customer service was wonderful!!

The staff makes everything easy, they are super helpful. Leslie always helped me out when I needed anything. They also made it easy to get a refund when I decided to take my stuff early. Would recommend.

Friendly and very helpful with move in questions.

Not happy with corporate, nor local. Rented storage end of July 2016. Received a notice to increase rent in April 2017 - not even a year later. Became proactive, took it to corporate. They approved maintaining my rent to rate upon move-in to September 2017. Gratefully, I am ready to now move into my own apartment. I go through ALL the steps and stress: finding help to move, renting truck, coming up with all the necessary funds, etc., etc., etc. My move-out of storage date: June 15. I call my Public Storage Facility to see if my monthly rent could be prorated. But I was informed that could not happen. Technically, they only allow the 5-day grace. So I paid for a full month rent for storage, even though I only used one-half month. Get to the storage unit, with truck, help and ready to load. BUT lo and behold my storage unit is locked. AND with an extra lock. WITH NO ACCESS TO HELP !!! The office was closed when we got there. And the manager, who I had just spoken with the same afternoon was gone for the day. Finally got the 888 tele number from a fellow storage renter. Called the 888 - only got the "standard script" and telephone transfers to voice mails. As a result, I could not move my belongings as scheduled. And my move was long distance - Charlotte NC to Atlanta GA. Had to reschedule EVERYTHING: workers ... truck rental ... receiving time at my new condo ... unloading workers on the ATL end. EVERYTHING. I incurred extra costs, fees and not-to-mention lost time. Moving is a complicated experience in logistics and physical and emotional ups/downs enough as it is. PUBLIC STORAGE did NOTHING TO HELP. I AM TOTALLY DISGUSTED WITH MY PUBLIC STORAGE EXPERIENCE. I asked the woman on the 888 line to transfer me to a supervisor. Well - what she did was transfer me to a voice mailbox. PUBLIC STORAGE IF THERE WAS A RATING OF ZERO THAT IS WHAT I WOULD GIVE YOU. I WILL NEVER RECOMMEND PUBLIC STORAGE. EVER-*+

This whole thing was a breeze! Charlie helped me out and got all my questions answered. I'll be recommending you guys to friends.

Leslie had the best customer service!!! I went to two wrong locations, and when I got to this location Leslie was enthusiastic and very helpful compared to the other two. The front desk help at the other two locations just seemed like they were enjoying the air condition. Leslie walked around the counter to greet me and shake my hand as she introduced me. Overall experience A+. Thank you, Leslie!!!

Clean and easy access

Quita was excellent, straight to the point & honest! She made the rental process a breeze from start to finish, including the up selling of additional items for packing!

I needed a unit for my personal belongings and i was directed to this location off of e. Wt. Harris blvd. I spoke with a lady named Leslie. I got there about the afternoon time where i met her. On the phone she was very polite and was very enthusiastic to answer any questions i may have had. Ok well i was there she explained everything perfectly. Had me with a smile ans was very attentive to my needs. If anyone go there get her cause she was great. Even thought by the time i got there the price gone up she made me well aware of my charges and made me feel good about my purchace. I recommend if u your looking for a storage unit over off that road go there and ask for Leslie she the BEST. 👍👍👍

Would definitely recommend. Charlie was so friendly & answered all of my questions!!

I needed help figuring out the storage options and what would work best for me, and an employee named Charlie was super helpful. Would recommend to friends based on location and the helpfulness of employees.

Excellent staff. Very nice experience. Will definitely recommend.

Charlie was great and super helpful! He was very pleasant to deal with and was able to share a lot of really useful information.

LESLIE PROPERTY MANAGER PUBLIC STORAGE. most kindest person iv met in a long time. She made my experience comfortable and everlasting. Walking me through rental application step by step. AFFORDABLE FAST CLEAN. they even have restrooms. 5 STARS ALL THE WAY LESLIE THANK YOU.

This is my second time using PS, 2 different locations, but however the first location was nice and reasonable which made me try again and this location is the same. Leslie ALWAYS is so nice and friendly. I check on my Belongings often and everything is A Ok. I have and will continue to recommend this location to others, in hope's that the Good will remain the same.

Vida helped out after close

Leslie is the greatest!!!! She is super friendly, and does an awesome job with explaining the different storage sizes, rates, etc. I highly recommend this location and especially if it is your first experience with purchasing a public storage.

A good place for your business

Convenient to university area. Variety of size units. Staff was knowledgeable and helpful.

Leslie has great customer service skills and very well knowledgeable of the products and information!!! She was very helpful!!!

Leslie made this experience really pleasant was fast and efcient. Happy with the space and service.

I must thank Karen and Leslie for their assistance today. They were very courteous, professional and simply kind. This was a hot but necessary experience that they made a little more pleasant. Thanks to them

Quick in and out strong attention to detail going thru the paper. karen & leslie was awesome

Ron and Leslie gave great costumer service and got me in and out without any hassle. Definitely recommend this store.

I love this public storage! Leslie is amazing! So awesome! So helpful! I recommend if you're in the University Area and need somewhere to store your belongings, choose this place!!!!

Awesome location and excellent customer service. Property well lit and clean also.

Great Experience Karen was excellent in helping me find the right unit for my items!!

Leslie was very helpful...she made sure we had everything in order before we lefted

Karen was great and extremely helpful I thank you again Karen! 😊

Quatikka had great customer service and made the experience a fast and easy one!

Quatikka has great customer service

Quatikka has great customer service, super friendly environment. Will definitely recommend to my friends!!

Quatikka has excellent customer service ! Very friendly and welcoming.

Was friendly & great customer service.

Quatikka and Tara L has great customer service. Great jobs ladies !!

Qua tikka was awesome!!!! Great location with excellent customer service

Every time I come to this location the manager is so welcoming. She is so polite and respectful. Thanks Quatikka

The visit went much better than I expected

Quatikka and Tara L. Are THE best. They were so nice and friendly and went above and beyond to help us with our unit.

Tara L. and Quatikka were wonderful. They assisted me with all of my storage needs and we're beyond helpful.

Quatikka is very nice... Thanks

Great customer service Quatikka

Quatikka helped me wrap up my item. She was very nice and pleasant. She even helped me load it on my truck,

Alex provided excellent customer service during my recent rental.

Excellent customer service from Quatikka

Awesome Job Quatikka

Mack, was gave excellent service. ..I would recommend this location to every one

Mack gave me great customer service

Mack gavee great customer service

Mack and Tara gave excellent customer service

Mack the manager i must say is a people person kind manger he was very helpful and understand

Excellent customer from Mack the manager!

Lisa and Yunne were awesome! They made a tough day better with their smiles and great attitude

Mack and Shaquaya are wonderful!! Very friendly service! Unfortunately though I was told I would pay 22bucks to move in but after having to pay for insurance locks and misc it came to almost 60bucks! I went to check on my things 2weeks later and found that the unit was infested with spiders and moved my things immediately. They are friendly but misleading and I would not put anything important here unless you don't mind spiders infesting your property or paying more than quoted. Also when I went back the gates were not working, it's a hassle to drive thru and be at your unit In this location without worrying about holding up traffic and keep having to move your vehicle

My experience at the storage was great, I was treated by the rep. (Joshua) as a very important client which I really appreciated and he was very convincing in getting me to buy a box.

shaquaya the greatest customer service that you can ask for the greatest outstanding customer service

Shaquaya was friendly and explained the options available. Very helpful..

Shaquaya was a great help

I had such a a great experience with Shaquaya. Her service was spectacular & I couldn't have asked for a friendlier representative to help me. Someone give her a raise!!!!

Joshua was very helpful and knowledgable. Displayed great customer service and in a timely fashion.

Nothing could have prepared me for the superior and otherworldly attention afforded me when I, without advance notice or even forethought, walked through the orange doors of Public Storage on Harris Blvd. Shaquaya the hospitable, knowledgeable, and customer-oriented best Manager went above and beyond in her efforts to demonstrate that she indeed really cares!

Great service! Shaquaya was great!

The customer service here is amazing. Dawana was up front to greet me and the check-in process is super fast, especially if you've already done the express check-in online. She personally brought me to my locker and gave me a tour of all the necessary places (bathroom, push carts). I would say the price gets hiked up a lot from the price you see online. You have mandatory renter's insurance and you buy a lock if you don't already own one.

Shaquaya was a great help! Excellent service and friendly atmosphere :)

Shaquaya was so so helpful that's why I recommend other people. She has a wonderful spirit and always seem to go beyond the call of duty.

Dawana and Shaquaya are absolutely amazing!!!! They were very helpful and kind.

The experience I had with Dawana today was exceptional she was very helpful with finding the right storage unit I was pleased with the service she gave me.

good place to store my stuff.

Dawana and Shaquaya are very personable. Every time I come in they smile and are always ready and willing to answer your questions and assist you. I came into the office the other day, wondering if they knew someone who could assist me in moving my furniture out of storage next month and BANG, Dawana had referred this guy. He said that he could help me out at a reasonable price. They are awesome!

Shaquaya was very helpful when I needed a space to store my Mother's things after she passed. She always listened and was compassionate even as she did her job. I wish her well.

When I arrive at Public Storage on Harris to get a quote. Dawana and Shaquaya provided outstanding customer service, they went above and beyond to find a location with the best price to suite my needs. While I was in the office I noticed how clean it was and how up kept the property was

Dawana is a great person she provided me great customer service and offered me merchandise to help protect my storing items great job Dawana

Shaquya was excellent in helping me every step of the way!!! Such a awesome personality thanks for everything

Dawana provided me with great customer service and she was very helpful in helping me with all my storage needs. Thanks Dawana

This is the place to RENT it's clean and easy access to use. The staff is fantastic and wonderful...I truly adore SHAQUAYA shes very sweet & nice! All the staff here is most definitely awesome #HandsDown

Great to perfection thanks shaquaya

Dawana and Shaquaya provided me with the best customer service. They are very friendly every time I come into the property. Keep up the good work ladies

Mack and Lisa very friendly, great customer service, 5301 location sucks, walked out, nasty attitude

Dawana was very outstanding. A wonderful person to have assisting customers and has a great personality. My experience with her was excellent.

I love this place! Shaquaya was so sweet, she was helpful and extremely pleasant. In glad I stumbled upon this storage facility. I'm going to enjoy my time here! Thanks Shaquaya !!!!!!!!

Shaquaya was very nice and provided great customer service!

I came to this location to buy boxes and was greeted by Dawana with a smile. She helped me decide the amount I needed to pack my home. I am a former uncle Bob tenant and I'm loving the change that was made since the facility has become Public Storage.

Wonderful experience! Very polite and friendly customer service! I recommend this place:-)

Dawana is displayed excellent customer service. OUTSTANDING input and help. Promotion ASAP!

I would recommend Dawana to anyone - she was very helpful and answered all my questions. She also gave me info I didn't even think about asking about. It was a very pleasant experience.

I was feeling bad before i came here today, shaquaya really helped me habe a positive evening

Dawana provided me with great customer service. She greeted. Me with s smile. And she showed me the unit and helped me protect my belongings.

SHAQUAYA DID A GREAT JOB FROM START TO FINISH....As stressful as moving can be it is a sign of relief know that the representation over at public storage is great.

Dawana

Shaquaya was very pleasant and helpful! she helped and greeted us with a smile on her face. I would reccomend this storage to anyone! its also very clean..

WOW!!!!!! Shaquaya,provided me with the utmost customer service. Shaquaya,greeted me promptly and enthusiastically as I walked through the door. With her pleasant smile she immediately offered her services. Throughout my visit at the property Shaquaya, maintained a positive and upbeat attitude.Shaquaya demonstrated exemplerary customer service and people skills and was very attentive throughout the entire process. GREAT JOB SHAQUAYA!!!!!!!

Dawana provided me with great customer service she's helped me fine the unit I needed.

Wow dawana provided me with the utmost customer service and greeted me with a nice smile and helped me decide which boxes I needed...thank you!!!!!

Dawana and Judy was very helpful and professional. They greeted me with a smile and answered all my question. Great People!

Dawana was very excellent in helping me finding my storage that was convince for me

They are very friendly and cheerful and Shaquaya was very helpful. She is very friendly and helpful.

Great dawana

Dawana ...helped us a lot and she very polite and curtious....

Dawana provided me with great customer service she helped me with my transfer she is a great person

I was very pleased with dawana customer service today

Alex did a great job showing the amount of space I need for my equipment that I'm storing

Great service from alex

Alex did a great job offering us different deals on multiple units until we found the one perfect for us. Couldn't have been better.

Alex gave great service and helped find the perfect unit for me.