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Address

5607 S Tryon St
Charlotte, NC 28217

Phone

704-774-6754

704-774-6754

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units

Phone

704-774-6754

704-774-6754

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x7'
    Online only price
    $ 56/mo
    Small 5'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $ 56
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 74/mo
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $ 74
    1 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
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    5'x10'
    Online only price
    $ 79/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $ 79
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x12'
    Online only price
    $ 79/mo
    Small 5'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $ 79
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 129/mo
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 129/mo $ 129
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 131/mo
    Medium 10'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 131/mo $ 131
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 180/mo
    Medium 10'x12'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 180/mo $ 180
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 185/mo
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 185/mo $ 185
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 218/mo
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 218/mo $ 218
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 335/mo
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 335/mo $ 335
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    11'x22'
    Online only price
    $ 373/mo
    Large 11'x22'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 373/mo $ 373
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Yorkmount Storage Units Near I-77

Public Storage in Yorkmount is a great spot to find self storage right off of Interstate 77 in the area southwest from downtown Charlotte.
Right off of Route 49 between Tyvola Road and Billy Graham Parkway, this is an all-indoor facility featuring indoor storage units and climate controlled storage units.
About seven miles from the Charlotte Douglas International Airport and six miles out of downtown, this is also an ideal storage spot for folks in the Madison Park, Collingwood and Yorkwood neighborhoods.
Right across Tryon Street from Renaissance Park and Renaissance Park Golf Course, a 5x10 storage unit is a sensible alternative to letting golf clubs, backpacks and outdoor toys pile up in the garage.
A local business running out of room along Nations Ford Road can use a 10x20 storage unit as extra office storage space to keep supplies, documents or office furniture nearby.
For a family near the Billy Graham Library that needs somewhere to store old bedroom furniture, extra couches, recliners, coffee tables or dining room furniture, a 10x30 storage unit provides more than enough storage space for nearly any occasion.
The storage area features key-code entry and the staff is on site 7 days a week. Inside the rental office, there are also packing supplies for sale, including moving boxes, mattress bags and bubble wrap.
Public Storage is proud to provide the Yorkmount community with cheap storage units and fantastic customer service year after year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 421)

May 26, 2023
Google Public Storage Peguy Matuvanga
Teray and Ty was Awesome quick and efficient.
May 8, 2023
Google Public Storage James Berlin
Moved out today and the ladies in the front office Amy, Shamq and the district made me laugh! I definitely will return to this location if needed again
April 16, 2023
Google Public Storage Vina B
April 3, 2023
Google Public Storage Tejuana Miranda
Very friendly and helpful!
March 10, 2023
Google Public Storage Masonentsc LLC
Great experience from teray
March 5, 2023
Google Public Storage Googler
UPDATE ........ in the time that I've had this storage locker they have raised my rent almost double, they are notorious for the bait and switch with first month free $1 move-in rate but beware if you have your unit longer than 6 months the monthly rent will go up 30%, The system automatically raise your monthly rent and you're not aware of it if you're on auto pay. My rent has been raised MULTIPLE times!!! My monthly rate is more than what they're advertising on the website. I'm paying $54 more than what they're advertising my size unit for. When I call customer service they say they're going to adjust the rent but they never do, It is a stressful process to maintain a level of security dealing with this facility. As a side note there are unfortunate people living in the storage units and in the parking lot in vehicles on the property, it would be nice if public storage would assist these people especially since they've been raising my Rent! Just a thought. I would like to extend my gratitude to everyone that read this review Stay Safe-God Bless.
February 23, 2023
Google Public Storage Kendra Tindal
The worst storage ever! Someone stole my belongings!..It was definitely was a inside job! DON’T USE THIS STORAGE AT ALL!!!!!!
February 4, 2023
Google Public Storage Diana Morrabal Vides
January 8, 2023
Google Public Storage Redesign ByMJ
December 23, 2022
Google Public Storage Stunning Winks
Teray was very helpful and service was quick! Thank you!
December 18, 2022
Google Public Storage Christopher Byron
Teray was amazing today providing excellent customer service
December 16, 2022
Google Public Storage Denise Landhan
Tera was very quick and efficient. Facility is clean.
December 4, 2022
Google Public Storage Christina Belk
Customer service was great but this location need more carts
December 1, 2022
Google Public Storage Vidamarie Nicholson
Teray was awesome! Our needs were met. Editing this after months of renting: PS raised the rent with inadequate notification. I called and apparently there was an email sent months ago, but there should have been notification on the website and more than just one email. Disappointed in their lack of communication. They have called me before. Why not call about raising the prices especially at the holiday time?
November 25, 2022
Google Public Storage Maria Morales
Teray did a great service answering all my questions and make the process easier great job
November 19, 2022
Google Public Storage Tristan Bazemore
Teray was awesome!!
November 19, 2022
Google Public Storage Kia Cabell
They are very professional and the prices are good
October 30, 2022
Google Public Storage Philip Orange
This property is amazing! So clean and easy accessible! I would definitely recommend! Thank you Teray
October 9, 2022
Google Public Storage Courtney Leak
September 30, 2022
Google Public Storage SB C
They always offer Great service here!
September 27, 2022
Google Public Storage Adrian Almodovar
Love this space, it’s very clean, and was an easy process. Treat helped me with my leasing and she did a fantastic job and was so helpful. She was able to take care of me and please other clients through the door in an efficient, cool, and professional way. If I could give more than 5 stars I would! Thank you!!!
September 11, 2022
Google Public Storage Jr Soto
Very professional and proficient with the renting a storage unit process. Ms. Teray made it easy and quick to get your unit!
September 8, 2022
Google Public Storage Renaud Wilson
August 27, 2022
Google Public Storage Capria Johnson
Came to tour the storage Danielle was super friendly. The best Customer service I have ever seen
August 27, 2022
Google Public Storage Cheryl payne
I walked into the office on Tyvola and S. Tryon and was greeted with a warm hello and smile. The Managers there were both professional and courteous and was very thorough in covering me with the contract, insurance and options. I was given a tour of the facility and access codes. Great job!
July 29, 2022
Google Public Storage Kadejah Crouch
I came in looking for a unit. Toray was very helpful with giving me in formation and pricing for the unit that best fit my needs !!
July 29, 2022
Google Public Storage Katelyn Dean
Teray did an awesome job today helping me rent a unit. She was very professional and friendly and could answer all my questions. She made the process simple, smooth, and quick!
July 22, 2022
Google Public Storage Jacob Broach
Omg Teray was the absolute best!! Shel was super helpful and had every anwser to our question! I definitely reccomend this storage unit!!!
July 19, 2022
Google Public Storage Terry Young
Terry’s was more than exceptional while helping today.
June 17, 2022
Google Public Storage Sarah Reeves
Teray was great, very helpful!!
June 14, 2022
Google Public Storage Sharon Ensley
Treay provided me with great customer service.
June 11, 2022
Google Public Storage Ross Mcclinton
Teray is awesome!
June 7, 2022
Google Public Storage Patric Owens
Teray is very friendly and continues to give great customer service .
May 28, 2022
Google Public Storage John Richards
This place is legit! Super easy process to get your unit. Decent prices for what you get. 10/10 would recommend for your storage needs. The property manager Teray is one of the nicest people ever!!! Thank yall for letting me keep my stuff there for almost a year and a half lol.
May 26, 2022
Google Public Storage Peabo Bryson
Shaniq and Rah were incredible!! Thanks for the help securing unit!
May 9, 2022
Google Public Storage DaMontre' N9
I enjoyed the quick and easy process of reserving a unit at the South Tryon location. The young lady Ms. "T" was very helpful and attentive.
May 3, 2022
Google Public Storage Alison Boyd
Had a billing issue and called corporate to help. They were not helpful but then Brenda (a local manager) called me and helped me get everything figured out very quickly. I also spoke to a local employee, Teray, and she was nice and helpful as well. Try to deal with the local employees and avoid corporate if possible.
April 24, 2022
Google Public Storage Wet Gaming
Storage is awesome
April 17, 2022
Google Public Storage Julie Hurttgam
Teray did a great job of showing the location and getting me set up
April 15, 2022
Google Public Storage Katrina Jiles
Excellent customer service
March 26, 2022
Google Public Storage ol' skool divas 90's
The team here are so polite and helpful
March 19, 2022
Google Public Storage Samariyah Worthy
Great experience with the young lady at the front desk. She got me in and out!! Very polite and patient!! Spotless
March 19, 2022
Google Public Storage Aurelien Gnambo
Teray took a good care of us. She was polite, patient and careful to the single detail we needed to know. It was a good experience.
March 11, 2022
Google Public Storage Shannel Green
Nice, Clean Facility and Great Customer service from The Manager Teray.. I would definitely recommend!!!
February 24, 2022
Google Public Storage Stephanie H
Average storage facility that doesn’t compare with some other brands. There are only about 3 carts in the whole building which is not enough for the number of units they have. Unfortunately, if you don’t have your own cart or dolly, you’re stuck trying to maneuver to get everything to/from the unit. The temperature is decent. There are no outlets available. The restrooms are locked, so the best thing to do is go to 7-11 next door or wait it out. The staff was not available during this time. Although the vicinity is busy, it’s not the best location. I would recommend another location and use this one as a second to last resort.
February 18, 2022
Google Public Storage Jaqueline Pena
Teray was amazing helping me with all my needs.
February 11, 2022
Google Public Storage keonna jones
Teray provided me with great customer service ✅
February 10, 2022
Google Public Storage SomeAnimeboy
Honesty was very helpful and I enjoy the experience with her
February 6, 2022
Google Public Storage RONNIE WENTZ
Teray She was very helpful and nice
February 2, 2022
Google Public Storage Tyanna Crosby
Honesty was great she did a excellent job
January 31, 2022
Google Public Storage CanesBillsMafiaNation bumba
January 23, 2022
Google Public Storage Kishia Givens
Teray did an AMAZING job on explaining the process as well as the promotions and spaces available... I would definitely recommend this location to anyone looking to store their belongings... She was a tremendous help. Thank you Teray!!!
January 22, 2022
Google Public Storage Kim Kirk
January 17, 2022
Google Public Storage Shelly Mckie
The manager at the s Tryon location was just wonderful! The process wasn't complicated at all.
January 8, 2022
Google Public Storage LeQuevas Holliday
Teray and Autumn was so polite and have great customer service skills. They helped me upgrade my storage unit to a more spacious one. They also help with a misunderstanding as well. I highly recommend this storage place because of then.
December 2, 2021
Google Public Storage Robert Nelson
Angie… 3rd day on the job… awesome start!!!…
November 7, 2021
Google Public Storage Cece Sings
Very nice and clean property. Autumn was very helpful with answering my questions, concerns and also getting me situated.
November 7, 2021
Google Public Storage Olive Willis
Had a great experience with Autumn at the front desk today. She helped me work through what could have been a frustrating situation. Everything was handled quickly and efficiently. Thanks!
October 10, 2021
Google Public Storage lady bug
This location is very hood the manager is never Available each time I call and ask, she is never in .The District manager I have emailed serveral times no contact in return the building is trashed in hall ways and parking lot the agents onduty can't seem to provide information to contact there Corp Office. I had to call the police 2 days ago to get them to replace a door lock they damaged and last not lease I asked for a prorate rent next month since I was going to exit on the 5th and the agent tells me they don't endorse it Public Storage I will never rent from them never ever never ever again I promise this I will reach out to the Corp Office by emails till it reach the top someone will return my emails and calls.
August 4, 2021
Google Public Storage David Montoya
Teray was great today!! Super helpful and nice!!!
July 27, 2021
Google Public Storage Marsalis Harris
Excellent service. Teray was the best!
July 6, 2021
Google Public Storage Denise Wright
Teray was wonderful with getting me set up with a unit.
June 30, 2021
Google Public Storage lasondra gilliard
Great. Customer service
June 28, 2021
Google Public Storage Latasha Williams
Teray was great with the process with finding a storage unit to fit my needs
June 25, 2021
Google Public Storage Rodney Staton
June 15, 2021
Google Public Storage Shelley Goodpastor
Teray, pleasant, efficient, the best
June 14, 2021
Google Public Storage B Allen
Teray was great, everything was quick. Clean rental space I love it...
June 10, 2021
Google Public Storage Cory Mand
Teray did a great job!
June 7, 2021
Google Public Storage Tammy Jarman
Teray was super
May 31, 2021
Google Public Storage Chanda Church
Teray was very polite in addressing all of my questions. She was both professional and knowledgeable.
May 31, 2021
Google Public Storage Nyling Gammage
Great service Ms Teray thx again
May 4, 2021
Google Public Storage Cameron Byers
April 22, 2021
Google Public Storage Kaon Brown
Teray was awesome and helped me out a lot since it's my first time buying a storage unit. Highly recommend
April 22, 2021
Google Public Storage Jasmine Quartez
Teray. was very nice and respectful. She handled me with care and I am very thankful.
April 20, 2021
Google Public Storage Yaasiyn Alexis
Teray Is the Best💯 definitely professional and respectful highly recommend
April 14, 2021
Google Public Storage Telia Stewart
Trisa was great nice and patient
April 8, 2021
Google Public Storage J Hawk
April 7, 2021
Google Public Storage Daphne S
I wanted to give Trisa a 10 not enough stars. She was the best
April 5, 2021
Google Public Storage Booker Leslie
Teray..was great and very professional!!!
March 26, 2021
Google Public Storage Bonita Carter
I had an excellent experience with public storage. Teray the property manager is very helpful and professional. She always answers my questions and has a willingness to help. Ms. Teray keep doing what you do because you are great at it. Thanks again
March 11, 2021
Google Public Storage Melissa Murphy
Sharon was super helpful and professional during my interactions. She solved the issue I came in for and offered terrific service even after the in person interaction. Top notch customer service!
March 9, 2021
Google Public Storage Cho1
Teray was very friendly and answered all my questions. Facility was very clean and I would recommend.
February 13, 2021
Google Public Storage rishabh dimri
Cherese and Trisa was amazing today rented two units and came back for ten boxes and they both have great customer service Thank you again very professional ladys
February 13, 2021
Google Public Storage 0fuks stealth
Cherese and TrisA were very nice and helpful with my concerns all taken care of thanks
February 13, 2021
Google Public Storage Clark Easterling
Cherese and Trisa were awesome. Very professional ladies helping me transfer ownership of our space from a former employee. They were awesome to work with.
February 5, 2021
Google Public Storage Nardo Wilson
Teray gave great service 🥰🥰🥰
January 31, 2021
Google Public Storage Diamond Hugh
Teray gave me amazing customer service today! Made the process quick and easy!
January 31, 2021
Google Public Storage Aveion Jones
Thank you soo much for your wonderful service your awesome Teray
January 29, 2021
Google Public Storage dawayne perry
Great service from Teray
January 23, 2021
Google Public Storage Stephanie Harris
I chose this facility because it was fairly new in the area. When I went to unload into my storage unit, I found out there was only two carts available for the entire facility. Unfortunately, both were in use by two other families. Not only that, you have to show an ID to use one of the two carts that’s available. Also the customer service was subpar. The representative on duty was not in a very good mood and insisted that she was leaving by 6 PM. Also she was not available to answer questions and when the other people were returning the cards they had to wait for their ID, which meant I had to wait until they got their ID. I was so not pleased and definitely will terminate my lease sooner than later. UPDATE - The Property Manager reached out to me to rectify the situation. I was assured that the associate was having a bad day and that coaching would take place. Also, additional carts had been ordered due to renters using them and never return them.
January 22, 2021
Google Public Storage Richard Robinson
Great service from Teray!
January 21, 2021
Google Public Storage Allan Jr
Teray is awesome! She really helped me out today
January 21, 2021
Google Public Storage T S
January 14, 2021
Google Public Storage Kali Doll
Teray
January 8, 2021
Google Public Storage Cicely Burgess
I had the opportunity to work with Teray about my storage payment. She did everything possible to help assist me. I appreciate that she was very kind and patient during these difficult times. She is a great person to see if you need any assistance.
January 7, 2021
Google Public Storage Angelica Lindsay
The service was beyond outstanding. Mrs. Teray was the best very helpful and answered all the questions I had and explained everything so well. Loved it and will enjoy doing business with them.
December 28, 2020
Google Public Storage Jasmine May
I have been a customer with this Public Storage facility for almost 3 years. The customer service I receive is always exceptional and leaves me feeling valued as a customer. Teray the office manager, Brenda the district manger, and Kim were all extremely professional, patient, attentive to my needs, and went well above and beyond to satisfy my needs as a customer. It is without hesitation I recommend this Public Storage facility if you are in need of place to store your belongings. I am grateful for their commitment to their customers and the level of professionalism the staff members exude.
December 17, 2020
Google Public Storage Brandon Murry
Teray was wonderful and service was great. Thank you!
December 11, 2020
Google Public Storage Charlottes Thoughts
Teray was very helpful and friendly! Great service.
December 8, 2020
Google Public Storage Go blind Williams
Teray went above and beyond to ensure my issues were resolved quickly her customer service is above reproach
November 29, 2020
Google Public Storage Daphne Oates
Teray had exceptional customer service. I will refer all my friends & family.b
November 22, 2020
Google Public Storage Alfraiszo Reid
Terry was and is a nice and good person she may sure the she get the job done
November 22, 2020
Google Public Storage Devon Speaks
Teray is amazing! She went above and beyond to assist me with my storage needs!
October 26, 2020
Google Public Storage florangela Previte
Great service and clean units. Price also good for the units. If you want an excellent Customer Service, Teray it’s your lady! Thanks for all your assistance and help on this past year and so...
October 24, 2020
Google Public Storage Stepane Kavungere
Teray has nice customer service and nice smile.
October 24, 2020
Google Public Storage Breanne Ross
Today I reserved a storage unit and worked with Teray. She was very knowledgeable and assisted me with my many questions. She was very attentive and thorough. I have not moved into the unit yet but she made getting started very easy.
October 15, 2020
Google Public Storage Risse Tilco
October 9, 2020
Google Public Storage Askia Muhammad
Teray has Great Customer Service and I will return again
October 9, 2020
Google Public Storage Lyndell Picquet
September 28, 2020
Google Public Storage Claire Etheridge
Teray was great! I had a question which she needed to contact her manager and the next day, I received a call with an answer. It was nice not having to wait days and follow-up. She is a professional.
September 14, 2020
Google Public Storage Trashod Jolly
Teray was very thorough in walking me through the process of renting a storage unit. I feel at ease storing my belongings here. I am hopeful for continued great service throughout my rental period.
September 11, 2020
Google Public Storage Nia Griffin
Great service and positive energy! I enjoyed my visit. Thank you
August 17, 2020
Google Public Storage Sharod Wright
Teray was excellent!
August 4, 2020
Google Public Storage Victoria Lynn
Public Storage is good safe place to put your things employees are helpful friendly answers all questions and and did you not harass you about payments
July 10, 2020
Google Public Storage Sierra Champagne
Teray gave me great customer service
June 28, 2020
Google Public Storage AQ AQ
Teray gave me great customer service
June 26, 2020
Google Public Storage V Jones
Katrina gave excellent service
June 17, 2020
Google Public Storage Mark Davis
Katrina provided outstanding service during my visit
June 17, 2020
Google Public Storage Bill Blakeman
Katrina was helpful in setting me up with a unit but also very informative of the area great job all around thank you
June 13, 2020
Google Public Storage MiQuita Burks McCray
Thank you so much Katrina!
June 13, 2020
Google Public Storage Lindsay
Friendly and efficient service! Would highly recommend.
June 6, 2020
Google Public Storage Amy Trejo
Katrina was a great help and verg friendly!
June 5, 2020
Google Public Storage De Ann Mitchell
The associate Katrina was very nice and helpful!!!! Fabulous job!
June 5, 2020
Google Public Storage btdubs Willie and Livingstone
Katrina was so great and very nice to me at the store today so she should be one of the employees of mouth.
June 4, 2020
Google Public Storage David Fleck
Katrina is great
June 3, 2020
Google Public Storage Janeth Morin
Katrina was very helpful in making sure I knew the best options I had to get a storage. And she was great at answering all the questions and concerns I had about the storage unit.
May 30, 2020
Google Public Storage Frederick Twitty
Alexis was helpful and respectful even though other customers were not giving her respect really a great person
May 29, 2020
Google Public Storage Ty Curry
Katrina was fabulous loved her
May 27, 2020
Google Public Storage Eli Martin
I love Katrina. She is very kind and professional!
May 27, 2020
Google Public Storage Katrina Manigault
Katrina was the best ever!!!!
May 19, 2020
Google Public Storage Stephen Wilson
Very pleased with service attendant ...
May 8, 2020
Google Public Storage Shirley Brown
April 9, 2020
Google Public Storage Cornez Jones
Top of the Mook customer service.. Tensy U Rock!!!
April 6, 2020
Google Public Storage Greg Wasik
Teray and April(trainee) were fantastic in securing a storage unit for me!! Great service!!
April 2, 2020
Google Public Storage Tracey Dyson
Teray provided me with excellent customer service
April 1, 2020
Google Public Storage Whitney Grice
Kiesha was great! She did a great job showing me around and getting my unit set up
March 28, 2020
Google Public Storage Heather Cantrell
Superb experience. Very smooth check in. Highly recommend!
March 19, 2020
Google Public Storage Khayla 9500
Teray was VERY helpful in me getting my first storage unit! Explained everything in detail and made the moving process easy.
March 15, 2020
Google Public Storage SKIN PASSION
Teray was wonderful very helpful polite and knowledgeable great service
March 11, 2020
Google Public Storage Becki Merrill
She's awesome. Teray is the bomb. Very friendly. Need more like her.
March 9, 2020
Google Public Storage Teddy Sinatra
Teray is amazing I’ve been here for a little over a year and she knows me by name and is accommodating even after I’ve been here a while. I would recommend this storage facility over any other just due to how welcoming it is and how they treat the people that use it.
March 5, 2020
Google Public Storage Sheri Covington
Teray is always very helpful when I come in. Not only is she knowledgable but she has great customer service skills. Would recommend anyone to this Public Storage anyday.
February 24, 2020
Google Public Storage deborah blake
February 24, 2020
Google Public Storage Amanda Martin
Teray was great at helping me today! Quick easy and helpful!
February 22, 2020
Google Public Storage Nick Portuondo
Teray provided excellent service. Took her time to explain everything to me, show me the storage unit and recommend items I needed
February 17, 2020
Google Public Storage Marissa Bell
Teray did an amazing job!! Great experience!
February 17, 2020
Google Public Storage Bernel Westbrook
Teray was super helpful!! She answered all of my questions and made the process quick and easy!
February 9, 2020
Google Public Storage Olivia Gordon
Teary was the most helpful! Very thorough in all the information she gave and open to answer all my questions! The facility is very well kept! Her customer service is top notch. Always willing and available to help.
February 2, 2020
Google Public Storage Deron Bivens
Teray
February 1, 2020
Google Public Storage Heather Beardsley
Well Teray has done it again!!!! Excellent customer services with helpful information to make my move less stressful. I recommend this property to everyone, it's clean and well maintained. Keep up the great work Teray! And shout out to Jackie as well.
January 28, 2020
Google Public Storage Daniel Brock
Teray was great to work with.
January 27, 2020
Google Public Storage Mike Eisner
Teray was great!
January 25, 2020
Google Public Storage joeykrack35
Has been a pleasure experience at this location have done alot of business at many different storage centers but the staff at this one have been very courteous a pleasure to do business with. Especially Ms.Teray she has always been so pleasant and her customer service is outstanding.
January 16, 2020
Google Public Storage Joseph Schooley
Teray was very helpful and knowledgeable. Thanks!
January 16, 2020
Google Public Storage Kenny Bray
Treay she did an awesome amazing job with explaining how everything works with getting a storage unit. With me never doing this before her customers service skill are excellent she was very detailed with her information and very professional and knowledgeable with her job. She was also very welcoming when I entered the location.
January 15, 2020
Google Public Storage Nicole Porter
Great service given by Mikayla.
January 11, 2020
Google Public Storage jaison william
It's for Taylor and the staff at S.tryon.st location customer service was amazing they have help me from start till end to all public who is reading this I will recommend this location because so close to everything if y'all moving to queen city deffinatly visit this location clean and climate control facilities ... I am very happy I like to give 5 stars to management to give good training to staff ... Thank you so much for helping me .....
January 9, 2020
Google Public Storage Samuel Harvin
Ask for Teray at this location! It’s always refreshing to receive “top shelf” customer service when I can find it. My Family feels that our belongings are in good and capable hands at this location. Thanks Teray & staff!
January 7, 2020
Google Public Storage Stephan Milandu
January 2, 2020
Google Public Storage Dariel Rogers
Teray was great!!!!!
December 30, 2019
Google Public Storage An G
I rent a unit at this location it got broken into and all they can say is they are sorry no police called my stuff has been taken they offered me nothing and on top of it all they don’t even record no ones stuff is save here they don’t care
December 23, 2019
Google Public Storage rick james
Teray was fantastic!
December 22, 2019
Google Public Storage yolanda jackson
Teray excellent customer service and very helpful!!
December 19, 2019
Google Public Storage Caroline Taintor
December 11, 2019
Google Public Storage steven blanton
Teray was a pleasure to work with! And Katrina was very helpful today with renting the space
December 10, 2019
Google Public Storage Yasier Fayor
Teray Has wonderful beautiful energy I love her customer service really the best I’ve ever had.
December 8, 2019
Google Public Storage Mike (Sizzie)
Desiree vario and teray were great with my experience
December 4, 2019
Google Public Storage Mike
Katrina was awesome very knowledgeable and helped me find exactly what I needed. Great facility as well!
December 2, 2019
Google Public Storage Boyd Gordon
Desiree, Awesome help.
December 2, 2019
Google Public Storage Stephanie Ivanova
Teray was amazing
November 23, 2019
Google Public Storage Tim Worth
Katrina and tray are great very good customer service
November 21, 2019
Google Public Storage Dionte Christian
These storage units are clean and secure. Thanks to Teray for helping me choose the right size unit for me.
November 18, 2019
Google Public Storage Anthony Garzone
Amazing service, teray was extremely helpful and professional
November 18, 2019
Google Public Storage Stephanie Mantilla
We are pleased with this location, Teray was great and very professional! I totally recommend this place to anyone!
November 13, 2019
Google Public Storage Maya Brown
Katrina was great! Cry nice, professional, and very knowledgeable. Thanks.
November 8, 2019
Google Public Storage Adrain Williams
November 4, 2019
Google Public Storage Imani Williams
Teray was great she helped me get into my storage quickly very soft spoken and very nice storage is clean and well kept!!!! Highly recommended
November 1, 2019
Google Public Storage Shahn Mitchell
Teray Was Great with Customer Service and great with Knowlege of Product and Facilities
November 1, 2019
Google Public Storage Wesley Garner
Teray, Always helpful & friendly.
October 30, 2019
Google Public Storage Brennan Gasparini
This location is not climate controlled. I know because the soles of my shoes went through hydrolysis. This happens when the shoe is exposed to extreme temperatures and humidity. One thing they advertise is piece of mind that your property will not be affected by the weather elements. Zack James the regional manager was no help in this situation either.
October 29, 2019
Google Public Storage Justice1813
Katrina was great! Getting a unit was quick and easy!
October 29, 2019
Google Public Storage Kenneth Daniels
Markee was the best !!!!!!!!I wasn't sure what size unit I needed for some furniture I needed to store, he shut the front desk down, took me around and showed me two units, that would suffice to help me decide which to go with. He was very helpful, answered all my questions, me the easiest route and which elevator to take to get to my unit. My intention was to just stop in and get an idea of what I needed, I ended up leaving with keys to a unit, anyone who knows me can tell you that was some "Above and Beyond" type customer service to made me change my mind on my intentions. You have a GEM in Markee, I hope you value him!!!!!!!!!!!
October 28, 2019
Google Public Storage Lisa Malie
We have rented a storage space here for over a year. The facility is clean, and the staff is always helpful. Renting the space worked out well for us in our transition between selling/buying our homes. Will definitely use this location again if the need arises!
October 20, 2019
Google Public Storage Molly Hinson (nothing-is-promised)
Teray was very helpful with a last minute storage space!
October 19, 2019
Google Public Storage mr Nobody
Teray, was very welcoming and super helpful is you are looking for a location this is the place!
October 17, 2019
Google Public Storage Abby Trevino
Teray is very sweet and professional! She knows exactly what she’s doing and is very informative!
October 13, 2019
Google Public Storage Jonathan Cline
October 13, 2019
Google Public Storage Tigress McDaniel
Teray was awesome! Very professional, thorough and prompt! The facility is refreshingly clean and well kept ... appears well lit and safe!
October 11, 2019
Google Public Storage Jim Hall
This Public Storage location Pros & Cons PRO: Teray and all the other fine folks who work there are great - always helpful, professional, pleasant and courteous. CON: This Public Storage location raises rates close to annually. In just 3-4 years, the rate increase has gone up exactly 20% since I moved into the unit...Wish we all got a 20% raise every 3-4 years!!! And I think it is probably safe to assume that the helpful employees aren't seeing a cent of these annual rent increases. 5 Stars - Friendly and helpful staff. 1 Star - Annual rent increases
October 11, 2019
Google Public Storage dhana lakshmi
Teray was awesome and so helpful
October 8, 2019
Google Public Storage gevaodia stanley
Teray was awesome! Quick and efficient service.
October 8, 2019
Google Public Storage iesha dudley
Great customer service..very helpful staff!! Go see Katrina!!
October 7, 2019
Google Public Storage Regnard Colson
Teray was quick, friendly, and extremely helpful
October 7, 2019
Google Public Storage Joshua Washington
Teray was very professional and prompt from start to finish!! The deal was also amazing!!!
October 4, 2019
Google Public Storage talathia davis
Received great service with a smile!😀
October 4, 2019
Google Public Storage Greta Adams
Terry is the BEST!!!!!!!!
October 4, 2019
Google Public Storage keara benn
Ms. Katrina was very helpful and professional
October 4, 2019
Google Public Storage Dazmond Caldwell
Katrina has great customer service
September 30, 2019
Google Public Storage Paula Hull
Ms. DEE. AWSOME JOB
September 29, 2019
Google Public Storage Jerae Gaston
Teray was great with awesome customer service. Very pleased
September 23, 2019
Google Public Storage Jarett Breeden
Teray. Great service. Very nice and prompt.
September 22, 2019
Google Public Storage Manuel Fuentez
Teray did an awesome job explaining everything and walking me through the check in process. Appreciate everything.
September 19, 2019
Google Public Storage Arijit Adhikary
September 19, 2019
Google Public Storage Anthony Chadwick
T E R A Y A star for every letter!!!! Awesome awesome customer experience!!!
September 19, 2019
Google Public Storage Stephanie Robinson
Teray was very sweet and helpful we had a good experience in the store. She's very good at her job
September 19, 2019
Google Public Storage Earthen Vessels
Teray was very professional and courteous. She is a great representative of this company.
September 17, 2019
Google Public Storage Heather Spencer
Teray is amazing! She is a professional and knows the property
September 14, 2019
Google Public Storage David Vazquez
Treat, has perform her job with excelence. She knows how treat customers properly.
September 9, 2019
Google Public Storage Bryce McCall
Teray was excellent!!!
September 9, 2019
Google Public Storage Joe Janosik
Excellent service. Teray made my stop quick and easy. Thanks!
September 6, 2019
Google Public Storage Vandressa Williams
Very nice storage the manager Teray is very helpful and nice I really enjoy your vibe
September 6, 2019
Google Public Storage Diamond Carter
I have always had great customer service and not problems with storage or problens with unfairness. The place i very clean ans well kept. And Teray is a vert sweet lady with great customer service
September 4, 2019
Google Public Storage Joshua Banda
August 31, 2019
Google Public Storage Sean Rios
Teray was extremely helpful in the moving and startups process.
August 28, 2019
Google Public Storage Fantashia Nance
Polite and courteous had answers to all of my questions
August 1, 2019
Google Public Storage Brandi Redd
Very fast service and professionalism was shown today!
July 28, 2019
Google Public Storage nena backup acc
July 25, 2019
Google Public Storage Juanita Jeffreys
I am about to lose everything due to the gross negligence of the District Manager! My daughter secured a unit at this facility. We placed EVERYTHING we own in the unit. She went to Coats N.C. I remained here in Charlotte. I paid $279 in May so our things would not be AuctionEd. I wanted to remove our items after payment. I was informed that my daughter needed to contact the DM to get permission to purchase a new lock and enter the unit to retrieve our things. My daughter contacted the DM JUNE 1ST 2019, we received a confirmation email and was told we would be contacted! The manager of the facility contacted me for payment. I told her I would pay once the lock situation was fixed. She then told me the DM would reach out to me. The only contact I kept getting was for payment of the unit! Today when I was contacted AGAIN, I was told my unit will be put up for auction if I don’t pay by midnight! I feel helpless, I have my life in this unit. My things are being held for ransom! The agent attempted to help me by reaching out to corporate himself, but he was told the ONLY thing I can do is pay 😶. Why do I have to continue to pay for a unit when allllllllll I need is for the DM to call me back! This is a HORRIBLE PLACE TI STORE YOUR STUFF! My life is going on the chopping block. My kids school art, a memento from my mother I got after her death, pictures priceless items! I feel lost and helpless. And public storage could care less!
July 16, 2019
Google Public Storage Toya Thompson
She was very nice Terry property manager
July 16, 2019
Google Public Storage Monique
Teray is the Property Manager, she is very good, courteous, respectful and willing to go out her way to help. This is my 3rd time using this Public Storage @ South Tryon, I am very comfortable with my stuff her and doing business with Teray, she gives you a tour and make sure you are comfortable having your belongings there. If I could give 10 starts I would.
July 12, 2019
Google Public Storage Katrina Moody
The Property Manager Teray, was very polite and professional. She was very, knowledgeable and answered all my questions and concerns. I’m Please to have chosen this location to store my items.
June 30, 2019
Google Public Storage Jay_
Great job Ms.Chay on the job your doing well for only being their for 3 days
June 25, 2019
Google Public Storage Paul P.
Just went it for my first time to set up the storage unit. Teray was wonderful in explaining everything and making sure I had all my storage needs. So far, the experience has been wonderful
June 23, 2019
Google Public Storage Joseph Taylor
Great Service..Best Manager in the industry...
June 19, 2019
Google Public Storage Jack Manigault
Terry was very helpful with my needs. Space was perfect! My bookcase broke while moving it off the truck. Was disappointed I was not allowed to throw it away on site.
June 18, 2019
Google Public Storage Bobby Griffith
June 10, 2019
Google Public Storage RP Mania
I have stored items in a unit at the 25908/S. Tryon site for more than 8 years. I have had the best experience since Teray has been the manager. She is responsive, helpful, and customer-focused. I really appreciate that in the world of public storage, where you're usually just a number. Thanks Teray!!
June 2, 2019
Google Public Storage Trill Will
I sought out this storage facility for a future move and was impressed how easy and fast it was. Tommorra was extremely helpful and answered all my questions in helping me decide on the appropriate storage space.
May 28, 2019
Google Public Storage Ann Boney
My 1st time using Public Storage, my experience was awesome and Teray was very kind, patient, and knowledgeable.
May 26, 2019
Google Public Storage Jeremy Bigham
This is the 2nd day I've come here in a row that no one here and the sign is set for 2-3 hours away from what the time is. I've wasted gas now twice to come close my storage. This place is not ran very well at all and seems the workers disappear whenever they want for however long they want.
May 21, 2019
Google Public Storage Demaris Smith
Everything was smooth because of Teray and she was very helpful, thanks!!!
May 16, 2019
Google Public Storage Kirsten Williams
This is the second time we're using Public Storage and Talasia was great. Very nice and knowledgeable. The process went bybvery quick. She needs a promotion A.s.a.p!!
May 14, 2019
Google Public Storage Jon Graham
Excellent customer care and service. Derrick Bradshaw, the General manager, is the best
May 14, 2019
Google Public Storage jonathan graham
I had a small issue dueto a misunderstanding. The manager Derrick Bradshaw called me and helped me resolve the issue. Im now a lifetime customer. I greatly appreciate the care and compassion that he showed and that Public Storage has for their customers
May 7, 2019
Google Public Storage Dorothy P
Organized and clean
May 3, 2019
Google Public Storage Martha Whitfield
Teray, store manager, gave us ALL the information we needed. Was patient and courteous. Made sure we understood all the terms and insurance etc. Was very impressed
May 1, 2019
Google Public Storage mike hueston
Teray was wonderful best experience by far when it comes to storage!!!!
May 1, 2019
Google Public Storage Deborah Wims
Teary was very helpful and friendly and professional, love doing business with her.
April 19, 2019
Google Public Storage Al D
Great so far! Teray was very professional and extremely nice
April 17, 2019
Google Public Storage Paulette Haw
April 16, 2019
Google Public Storage W B
Very Courteous and polite staff!!! They are very diligent on giving you a call a few days before your payment is due to keep from having late fees and always respectful when calling if you are late on a payment. I would recommend this location to anyone and everyone in need of extra storage space!!!
April 16, 2019
Google Public Storage L Tate
10 stars!!!!! Teray was the epidomy of first class customer service! I almost went to another company at first but chose to stop in and ask about their rates! So glad I did! Saved me some money! And it didn't take long at all! If you are looking for professionalism and an overall pleasant experience this is the place!!!
April 15, 2019
Google Public Storage Donna Davenport
Tray was very helpful kind any sensitive to my storage needs.
April 1, 2019
Google Public Storage Lakitta
Teray was nothing short of amazing.She made sure we didn't walk out of the property with out any question answered
March 31, 2019
Google Public Storage Sanda Staten
Mrs.Teray is the best. She's friendly, professional, helpful and she has a Pleasant spirit. Thank you for all you do.
March 31, 2019
Google Public Storage H Phillips
Great customer service !
March 16, 2019
Google Public Storage Shae Victor
Teray is awesome. Very much a professional in every aspect. Knowledgeable and courteous, I think she needs a serious raise
March 14, 2019
Google Public Storage Melvin T. Mclean Jr.
Very courteous staff, good location
March 8, 2019
Google Public Storage Bobby Wallace
I came in to inquire about a space being on a tight budget Danika was extremely helpful with answering all my questions I had about renting. She explained the promotion and even educated me on the different packing materials ps had to offer. I’ll definitely be back to make my purchase. Thank you for your 5star service
February 17, 2019
Google Public Storage Zachary Quickel
Great place! Property manager Teray was awesome to work with!
February 9, 2019
Google Public Storage Catherine Brown
It's clean.The employee are nice.
February 5, 2019
Google Public Storage Drake Franklin
Teray was extremely helpful and accommodating. Had a unit and then had to transfer to a bigger later and she helped find the best price and time frames of when would be best to look. Highly recommend if needing a storage unit.
January 18, 2019
Google Public Storage Nijm Thomas
Teray was a great help in getting us set up with our storage unit. Her customer service was excellent. Public Storage is a great storage place.
January 12, 2019
Google Public Storage James Daniels
January 11, 2019
Google Public Storage frank hassan
Teray was excellent and gave good advice. She told me about everything was on sale.
January 11, 2019
Google Public Storage Rodney Gray
Teray was very personable and professional. She made my experience very smooth. Thank you!
January 11, 2019
Google Public Storage BRANDON'S AND Dads gaming channel
Great location and Customer service! The Manager (Chanterie) helped answer all my questions while checking out this location. Thx 4 Everything!
December 27, 2018
Google Public Storage Peter Harakas
Teray was friendly, very knowledgeable and helped identify the best available rates on a recent lease signing. I have rented from her facility for two years and have always found her effective and persistent in getting problems solved.
December 24, 2018
Google Public Storage Carlos Harris
Teray is very helpful.She always has a great attitude
December 22, 2018
Google Public Storage Kuldip D. Gandhi
Good people, Great service. Liked Teray and her new associate's service.
December 21, 2018
Google Public Storage twayne goodwin
Teray, property manager, awesome service and very friendly environment . Her knowledge and understand of my need provided me with the best unit. You ROCK Teray!!
December 12, 2018
Google Public Storage John M
Nice facility. Great customer service. Tiana was awesome!
December 7, 2018
Google Public Storage Taneshia Ricks
Let me start off with saying Teray was so helpful to me. When I first moved into my unit in Oct she helped me pick out the right size storage for my one bedroom apartment. I told her my prices range per month that I wanted to stay around and in 15 sec she had a unit pulled up & Its on the FIRST FLOOR !!! & MY FIRST MONTH RENT Was $1.00 That’s a pulse for me. She is very sweet , kind , and helpful. I recommend this LOCATION to everyone & ask for TERAY ! you won’t regret it.
December 3, 2018
Google Public Storage Melissa T
Fast and easy paperwork! Teray was very friendly and explained everything fully!
November 21, 2018
Google Public Storage damion leaks
November 2, 2018
Google Public Storage Rachel Lovell
Excellent staff! Christian helped me understand the process and got me quickly moved in. Prices are great and paying bills is always nice because of Teray wonderful helpfulness. Highly suggested!
October 23, 2018
Google Public Storage Tamara Barrios
Property Manager Teray was very helpful in explaining all related questions we had regarding our storage reservation. She was thorough explaining each part of our rental agreement. It was a pleasure. Thank you.
October 12, 2018
Google Public Storage Jason Payne
Teray is very knowledgeable of the property, and walks you through all the paperwork and fine print with ease. It was a pleasure keeping my belongings there for the duration of time in between my old and new place.
October 11, 2018
Google Public Storage Walter Johnson
Teray was awesome and very polite!! She explained everything well!!
October 9, 2018
Google Public Storage Joel Francis
Great service
September 7, 2018
Google Public Storage Troy Freeman
Even though I have my property contained in another Public Storage address, I pay my bill at this address due to the efficiency, pleasant attitude and constant presence of property manager Teray.
September 7, 2018
Google Public Storage Alexis Babe
Everytime I come to this Public Storage Teray is wonderful. She helps me out with everything that I need and my grandmother needs. She is a excellent worker I always look forward to seeing her when I pay my bill there. 😎😎😎(also it's always Clean and Smells Good) 👍👍👍
September 2, 2018
Google Public Storage Jamal Snipes
Terey helped me out so much today. I was in need of a storage unit ASAP and she was very helpful and respectful. She answered all my questions and made me feel super secure about my belongings!
August 18, 2018
Google Public Storage Sweil Rice
I've had my storage 1 yr this and been happy everyday Teray is awesome ... Wouldn't go anywhere else... Thks Teray
August 15, 2018
Google Public Storage Edrena Walker
Tommorra was very helpful. She showed my dad different units until they found the one that worked for him.
August 12, 2018
Google Public Storage Maurice Wilson
Great convenient location with helpful staff.
August 11, 2018
Google Public Storage Tricia L. Bernard
TenAy, the property manager, was super efficient, friendly, knowledgeable and helpful. The facility was very clean and easy to move into.
August 4, 2018
Google Public Storage Veronica Handy
Tommorra customer service was awesome. If she is at Public Storage I will recommend it to everyone. Her personality was amazing. Thank you Tommorra.
July 14, 2018
Google Public Storage Eleusis Moreno Vargas
Tommorra gave me an excellent service
July 9, 2018
Google Public Storage Louis Russell
I described what I had and Tommorra selected the exact sized unit I needed. Her professionalism and courteous manner were greatly appreciated!
July 6, 2018
Google Public Storage Kalia Shelton
I went to public storage to get a storage place but they didn't have the size I needed but tommorra was so nice and help me find other storages at another store the place was very clean and I was also able to get a great deal at the other store.
July 5, 2018
Google Public Storage Sarah Forman
Teray, the Property Manager at this Public Storage location, made my move simple. I needed a unit for a few months in between homes and the process for reserving and obtaining a unit was easy and headache-free. On the day of move-in, one of the elevators was out of service, but we were able to use the other which was a little further from my unit on the 2nd floor, but this was overall not a big issue. Great experience!
July 4, 2018
Google Public Storage Regina Sykes
Rip off
June 14, 2018
Google Public Storage Jerrica McGill
Tommorra was such a great help and made my move in experience with public storage so easy.
June 13, 2018
Google Public Storage Karen Weatherspoon
Facility is well maintained. Hours and location are very convenient. Teray provided exceptional customer service. The entire reservation process was seamless.
June 7, 2018
Google Public Storage Gwyn Booker
Teray is very personable and customer focused and the facility is neat and clean
June 5, 2018
Google Public Storage Jatoya Rice
Teray was the best help that God could have given me today.... She walked me through the process and made it very easy for me with all that I have going on... Thank you so much!!!!
May 22, 2018
Google Public Storage SAMUEL CHUN
TERAY gave me the best ex po experience and easiest ever. A true climate control facility nice and clean.
May 18, 2018
Google Public Storage Altrea Manns
The staff is always friendly and willing to help. And Teray always keeps me updated with reminders.
May 18, 2018
Google Public Storage Travis Stinson
Teary was very helpful and really knows her stuff. Great saleswoman.
May 4, 2018
Google Public Storage Kristin Derabasse
Nice clean interior, helpful service people, could extend their hours either way (later than 9pm would be nice for moving). Plenty of carts but busy, in the 6-8 trips I made either someone was just leaving and returning a cart or someone would show up right as I was done.
April 22, 2018
Google Public Storage Julia Easter
Teray was very helpful. She didn't try to force me into any specific unit/price. Thank you, Teray and Public Storage!
April 17, 2018
Google Public Storage leslie carson
Great friendly service clean facility lots of space for storage
April 16, 2018
Google Public Storage Hilary Wood
April 3, 2018
Google Public Storage Jasmine May
Teray is very nice and always provides exceptional customer service.
April 2, 2018
Google Public Storage Stan Kottke
All my experiences have been way better than I could expect. Facility is in great shape, grounds have been well kept up and parking lot is very convenient. The best part though is Teray the property manager. She has made the experience extremely pleasant and has always been helpful. I would recommend this place to anyone.
April 1, 2018
Google Public Storage Paul Shelton
I had great service with Teray! I make payments here and she is wonderful!
March 21, 2018
Google Public Storage janae williams
Teray was a great help and a pleasure to work with. New facility Great employee
March 8, 2018
Google Public Storage Tony Woods
Teray was very helpful with my storage needs.
March 6, 2018
Google Public Storage Jermain Rico Mckee
Teray was a delight! She has a great smile and personality! Need more employees like her.
February 24, 2018
Google Public Storage Suzy Collins
Teray is amazing! So helpful and patient! Clean and friendly. Never felt any safer here! Thank you!
February 14, 2018
Google Public Storage Dwan Mitchell
Highly recommend this location. Thank you, Teray!
February 13, 2018
Google Public Storage Christin Lucas
I've moved considerably within the last year and far more than the average (nothing to brag about). Needless to say, thing's have been "hectic". I don't give many reviews but definitely wanted to do so after doing business with Teray at Public Storage. She was beyond helpful. Great customer service skills seems nonexistent these day's - Teray reminded me on just how much that cliché is not true. Can't thank her enough! Great business, good people. Thank you!
February 3, 2018
Google Public Storage Sterling Weaver
Great service. Clean facility. Never felt like my items were in jeopardy. Staff is awesome... Giving it two stars because apparently they no longer prorate... Which would be fine if I wasn’t on autopay and they took the payment out literally 12hrs before I moved out; and two days before they normally process payment (was taken out of my account on the fourth of every month prior to February. Just seems like an unfair practice in my opinion. Outside of that, it’s a great place to store your items. Just beware of the no prorate policy...
January 29, 2018
Google Public Storage Roosevelt Lockhart
Mrs.Teray. Great service from her if. She worked for me I give her raise went due every year.from... mr. Roosevelt Lockhart'.jr great service thanks....
January 27, 2018
Google Public Storage Reggie Reg
Teary was very friendly and professional!
January 24, 2018
Google Public Storage Kayla Carter
Came in to make a payment, the guy there named Christian, gave me excellent customer service... and he’s also cute too!!!
January 23, 2018
Google Public Storage Maxine Cochran
Teray was a great help! I now know where I should come when I decide to store my furniture.
December 7, 2017
Google Public Storage sweety isbell
November 27, 2017
Google Public Storage Marquis Tillman
Herat was Awesome!
November 7, 2017
Google Public Storage Iris Hood
I am in the midst of moving, although I am not sure the exact date. I would like to thank you for Ms. Tarey who is the Property Manager of this Public Storage location. Ms. Tarey increases my confidence to book the space and she is very professional to explain to me all the rules and regulations, touring the property, answering my questions during my visits. She is so knowledgeable and are very professional. She makes me feel secured, and cared. Ms. Tarey has done a phenomenal job to introduce me to the facility and the booking of the services. This is my first time to use the Public Storage and it has many good memories and confidence to keep my possession SAFE and SOUND at Public Storage. I thank you Ms. Tarey's help in my moving plan. I am the long time renter before I am able to purchase my OWN HOME.. Public Storage will be my back up Home... Thank you.
November 5, 2017
Google Public Storage Tyuana Crawford
Ms. Teray was truly helpful in discussing the perfect storage unit for me. She was very kind from the moment we walked in. If you need help with anything ask for Ms. Teray!!!!
October 31, 2017
Google Public Storage MrNavyGhost
Best customer service every with Teray
October 23, 2017
Google Public Storage Ben Ramos
Great service! Very informative
September 16, 2017
Google Public Storage Grayson Smith
September 8, 2017
Google Public Storage Ryan Williams
September 6, 2017
Google Public Storage Olivia Smith
I came in acquiring about a storage unit and Christian Wayna was very helpful and gave me great customer service. He was very patient with me and took his time to explain everything. I would recommend this storage to everyone. Customer service is top notch.
September 6, 2017
Google Public Storage La Crista Haston
Christian was extremely helpful in helping me find a storage right for me
August 14, 2017
Google Public Storage Gail Johnson
Great customer service is what I received from employee Tenay when I went to this facility. She was very thorough with explaining the paperwork. She made sure that I understood and she answered all questions. The facility was very clean and all supplies were very neat and in order. When you have a dedicated employee such as Tenay that knows their job, you can't go wrong.
August 3, 2017
Google Public Storage Rick Dorrego
What happened to Tiffany? She was a professional. Instead I had to deal with a manager named Teray. She's not a professional that should be representing this business. I called the Senior Regional VP, a Mr. Andreson, and I'm still awaiting his call to thoroughly discuss the conversation that was had with his representative. Time to look for another storage as I won't deal or pay for that attitude again.
July 19, 2017
Google Public Storage Nicole Peterkin
May 23, 2017
Google Public Storage noel yosief
April 28, 2017
Google Public Storage Timothy Worth
Everything was 5 star!
April 27, 2017
Google Public Storage angie b ramirez
It is an ok place. Doors frequently are stick open and it took months for them to clean a cup and can out of the elevator.
April 22, 2017
Google Public Storage Leslie Curson
March 18, 2017
Google Public Storage Rodney Corbitt
I have dealt with many storage units facilities. Tiffany is very professional and patience. I recommend this is the place to do business.
March 18, 2017
Google Public Storage Craig Mccargo
I need needing a storage unit and Tiffany took care of me without hesitation. She was very patient and professional.
February 15, 2017
Google Public Storage Anthony Pearson
Clean facility, this place really work hard for good reviews.... Keep up the good work PS
January 23, 2017
Google Public Storage Susan Pollan
Management of this facility is not concerned about the safety of its customers or the safety of its employees when locking up after dark. For over a year I have requested they turn the eight or more exterior lights on during the scheduled evening access hours. They rent their units with the selling point you may enter the facility until 9pm each day; however, during a quarter of the year this is not possible because the exterior/parking lot is pitch black and the key pad is not visible. This week I went over at 7:00 pm and the entire parking area was completely black. I had to leave my car lights on to see the key pad. When you exit the building you walk in complete darkness to your car. Further, I was meeting someone who wanted to purchased two upholstered chairs. We had to load up the chairs in a pitch black parking lot. I did not feel safe. The management is completely apathetic to the safety issue this represents. I was told a year ago that upper management had initiated a work order to have the lights repaired and /or turned on. Here we are a year later with the same issue. This is all about the money. I rented a second unit this past summer and there was no mention that the lights in the parking area had not been repaired. The presence of the light fixtures implies there is great lighting after dark; a strong selling point. This is false advertising and reflects negatively on the character and priorities of Public Storage management. I am paying for advertised amenities that do not exist. I have made multiple efforts to speak with the regional manager to discuss the matter without success. Clearly they are ignoring a customer with a grievance because they don't want to deal with it. Horrible management.
January 6, 2017
Google Public Storage Isha Samp
Thanks for the great help today Tiffany and Savannah! You ladies helped make my stressful move so much better!
December 8, 2016
Google Public Storage Tracy Byrum
Great service! I wasn't even moving this month but Tiffany was very helpful in showing me around and showing me the process!
December 7, 2016
Google Public Storage Joy Gibson
The five stars arr primarily for the property manager, Tiffany. However, the prices are great and the dimensions are what they advertise them to be.
November 2, 2016
Google Public Storage directgraphics inc
I wish every employee was like Shawntel. She was very very helpful and yes I typed it twice. Because this is the type of SERVICE REP PUBLIC STORAGE NEEDS ACROSS THERE CHARLOTTE STORES. THANK YOU SHAWNTEL I WISH YOU WAS AT MY MATTHEW LOCATION FOR GOOD.
October 13, 2016
Google Public Storage Sergio Booker
They helped me in a great way
October 1, 2016
Google Public Storage Danita Pruett
Tiffany was very helpful, friendly and professional! Would refer anyone to use this storage facility!
September 20, 2016
Google Public Storage Gean Byran
Great service and clean property! I went with my mother and Tiffany helped her find a space and showed her how to get in and store everything to save space! I always use this location for my storage needs, and I'm always happy with the service!
August 29, 2016
Google Public Storage ChrisByrum704 Gaming
I received great customer service from tiffany. She made sure i had everything i needed. Great service
August 8, 2016
Google Public Storage Chris Ohl
Tiffany provided excellent customer service and effectively answered all my questions. This is a great location
August 7, 2016
Google Public Storage Amber Christmas
Tiffany F was very helpful Friday. I could not have gotten better service!
May 29, 2016
Google Public Storage Tiffany Dumas
Tiffany is well knowledge about the products iin the store and recommend some useful product to use for stuff protect. she well trained i see
May 28, 2016
Google Public Storage KOLD shootinHOT
Employees were friendly and very knowledgeable. Helpfull in every way and satisfied my needs as a customer. Facilities were clean and smelled fresh. 👌🏽
May 27, 2016
Google Public Storage Haley Burdett
Tiffany F was super polite, took extra time to explain everything to me. Seemed like a real expert on the storage place.
May 26, 2016
Google Public Storage Tanesha Johnson
Been raining here for a while now the staff is always friendly and helpful Tiffany took my payment today and she was very informative about me transferring to another unit which is actually pretty easy I love this location
April 26, 2016
Google Public Storage Brandon Burkett
Great customer service
April 18, 2016
Google Public Storage Melissa Booe
Thanks for answering my questions.
March 26, 2016
Google Public Storage Yahawada Yasharahla
Great Service!
March 21, 2016
Google Public Storage Eddrina Clark
Representative was superb. She helped me tremendously and was very sweet. Thank you for your help during a very difficult time... 3/31/16 ETC at the South Tryon and Tyvola location
March 20, 2016
Google Public Storage Brandon Stock well
Joselyn was very helpful in answering my questions.
February 17, 2016
Google Public Storage Laquaiwn Dowell
Joshelyn was great! Ask for her to assist with your storage needs!
February 13, 2016
Google Public Storage Keith Holiday
Joshelyn provided great customer service. Facility is clean and nice! Go see her for her needs! !
February 13, 2016
Google Public Storage DArtangnan Hawkins
Joshelyn provided great service! She took her time and provided me with every detail to make sure my move will be smooth!
January 31, 2016
Google Public Storage MrJnoel330
Nice service
January 20, 2016
Google Public Storage Bear Auto
Joshelyn always provide great customer service! I would recommend facility!
December 31, 2015
Google Public Storage Maurice Carrouthers
Josheolyn was the best! Thank you so much!!!
December 16, 2015
Google Public Storage Sandra Peoples
Came into the public storage on South Tryon and Tyvola to make a payment Joshelyn was nice and very helpful
December 16, 2015
Google Public Storage Tavares W
Joshelyn was great!!!
November 5, 2015
Google Public Storage Abosede Copeland
Great customer service! Joshelyn and the front desk staff have been a joy to work with! Love the safety and the cleanliness of the facility!
October 23, 2015
Google Public Storage John Burdecki
Joshelyn was very helpful.
October 15, 2015
Google Public Storage Cornelius Hodge
Joshelyn was great, wonderful service!!!
October 8, 2015
Google Public Storage Casey Canup
Joshelyn always provide great customer service! She very professional! Facility is nice and clean, go see Joshelyn for your storage needs!
September 15, 2015
Google Public Storage J W.
Joshelyn always provides great customer service every time I visit property. She remembers me by name every time I come in. The facility is clean & well maintained. I've rented with several Public Storages before & service was always pleasant. Joshelyn however, goes above & beyond! Go see her for your storage and packing needs!
September 2, 2015
Google Public Storage Trent Brunson
Joshelyn was great! Had great service!
September 2, 2015
Google Public Storage Nefetiria Scott
Joshelyn provided great customer service! We came in right at closing, she walked us through every thing talking her time Great facility
August 25, 2015
Google Public Storage Tony Smith
The service has been wonderful.
August 14, 2015
Google Public Storage LaKeia Taylor
Joshelyn provides excellent customer service every time I'm at this location.
August 8, 2015
Google Public Storage Yorel Prosser-Dotson
Joshelyn and Dana were awesome. I forgot my key and they helped me get into my unit with no problems. Thanks for the great service.
August 5, 2015
Google Public Storage Landis Terry
Joshelyn provided good service, definitely recommend this facility & her for your storage needs!
July 28, 2015
Google Public Storage Demetrius Mccleave
Joshelyn was great! Facility is nice and clean
July 25, 2015
Google Public Storage Adrianna Bradley
When I arrived at Public Storage, Joshelyn was very sweet. She knew who I was, she was very attentive and helpful. If you ever have to put anything in storage go see her.
July 4, 2015
Google Public Storage Jerry Redfern
Great Location with Wonderful Customer Service!!!
July 1, 2015
Google Public Storage chris grant
Joshelyn provided such great service for my friend that we didn't even notice that a Miami Dolphin NFL player was even around lol
June 25, 2015
Google Public Storage Shawn Steele
Joshelyn always provides top customer service. Great place to store-clean & nice inside. Stop by & ask for her for any of your storage needs.
May 1, 2015
Google Public Storage Martin spears
Great clean facility!! Nice staff! Climate controll
May 1, 2015
Google Public Storage Nelson mohammed
Dana was awesome! Thanks so much for your assistance in finding me the best deal
May 1, 2015
Google Public Storage Teal Epps
I've rented before at Public storage but have never got customer service like I did today . Joseph and Dana did a really good job. I wasn't sure on what size storage I needed and they asked me questions about the type of furniture I needed then suggested a storage size for me .Joseph took me up to see it and it was perfect definitely would recommend THIS PUBLIC STORAGE LOCATION TO ANYONE. They actually brought back my faith in renting from Public Storage again because after my last experience I was skeptical. Thanks again Joseph and Dana.
May 1, 2015
Google Public Storage Travis Dowell
Nice facility! Watch out if you need help with accounting / payment issues. I paid my account online using Wells Fargo, only to find out that I was assessed an unexpected $25 fee because the Public Storage bank didn't work with my Wells Fargo bank! I didn't think this was my issue, and repeated calls to the corporate office for help to resolve weren't ever returned. Use a credit card to pay! Aside from this and a shortage of carts sometimes, it's a good facility.
April 26, 2015
Google Public Storage Cornell knowles
Climate control units are the best!
March 31, 2015
Google Public Storage Danaijah Strell
Great customer service!
March 30, 2015
Google Public Storage Andrew Williams
Went into the South Tryon location and was assisted by Dana. I stopped by to ask questions about prices and unit space and Dana was extremely helpful and provided exceptional service. Would recommend location to anyone! Great staff!
March 21, 2015
Google Public Storage Elizabeth Truesdale
JosheLyn was great, excellent service !
February 21, 2015
Google Public Storage Forrest Alexander
Beautiful property, great staff. Really appreciate the service, Jason was very helpful.
February 21, 2015
Google Public Storage Kamel Jones Jr.
Joshelyn & Dana provided great service! Go see them for your needs!
January 31, 2015
Google Public Storage Austin McBride
Jason was very helpful and knowledgeable and I highly recommend anyone looking for storage to come see Jason and let him help you with all of your storage needs. I was extremely impressed with the quality of service and the cleanliness of the facility. Thank you
January 18, 2015
Google Public Storage Angela Newby
I came in to Public Storage asking questions about storage units sizes and prices Jason and Dana was very helpful they was very informative and answer all my questions they give me great customer service and i will be back to rent from that location i have told my friends and family members if they ever need a storage space that is South Tryon is the location to go!
December 10, 2014
Google Public Storage Terry Marascio
The folks at Public Storage, especially Jason, were wonderfully helpful as well as friendly and professional. They answered all of my questions - no matter how many times I called. On moving day they were there to ensure we had everything we needed and when I made several follow-up visits to unload additional items they were right there to open the door for me. The building is well kept and well lighted. I am totally happy and highly recommend this facility to everyone!
November 27, 2014
Google Public Storage Golden Swan
Jason was awesome I am moving in two weeks and will store here because of his customer service and the great prices here!!
November 7, 2014
Google Public Storage Grayskull Prime
Excellent service! I'm planning on moving to North Carolina next month and need someplace to put my stuff until I get the new place set up. Jason was very friendly and helpful in showing me all the options available. I plan on recommending your business to others as well.
October 15, 2014
Google Public Storage Megan Osborne
I came in to look at units and get prices and the staff was very friendly and helpful. The facility was clean and well managed, I would definitely recommend.
October 9, 2014
Google Public Storage Malik Burkett
Facility is nice. Dealing with Jason and Tonya handling business is amazing. Very caring people.
September 16, 2014
Google Public Storage Jimmy Caudill
I had my first public storage experience today. Jason was a thorough professional, extremely polite and helpful through out the entire process.The facility was clean and easy to navigate. I would recommend this facility to my friends and family.
September 8, 2014
Google Public Storage Tancie Mize
I rented from Jason at his old location i found him at this location he at my surprise and he was still as nice and knowlegble and will rent from him at this location in October !!!
August 30, 2014
Google Public Storage Tamika White
The storage area was very clean & neat kept. Air conditioned units. No problems.
August 30, 2014
Google Public Storage Baron Funderburk
Needed to rent a storage...got the run around all day, Tonya and Jason was very helpful, made my decision very easy...thanks guys.
August 20, 2014
Google Public Storage Ashley Hardy
I just rented a storage space at this location and the facility is super clean and really nice. The process was quick and easy for me. 100% recommend.
June 28, 2014
Google Public Storage Belinda Gonzalez
After coming back from Vicenza IT, the govn't transportation was horrible Jason made things smooth. He's great and relieved that there are still respectful and decent to the people out there.
June 28, 2014
Google Public Storage Mike Klein
I went in to price units here. I have a unit at another PUBLIC STORAGE that I am not happy with. Jason was very helpful and showed me several units. The property was very clean..as oppose to the other site. Other customers came in while I was there, and he was courteous to the other customers as well. He suggested several options for me and I plan to move my storage to this site when we return from our honeymoon.
June 28, 2014
Google Public Storage Sena Pereira
I was in this Public Storage to pick up some packing tape. Tbe young man who was there , Jason was so courteous. He went out of his way to help me witb also choosing a packing kit. Saved me additional running around town looking for boxes.. If I ever need a space..I would use this Public Storage because of him.
June 28, 2014
Google Public Storage Spencer Morrison
As soon as i walked into the store, frustrated and irritated from another storage facility that didn't pay attention to me while i was just trying to buy boxes for moving, Jason was courteous, fast and his team were right on it to make me feel important and got me set up with some boxes to begin moving some stuff. His team was fast and made me feel like i was the only one that mattered while equally taking care of the three other customers that were there. I believe i'll handle all my packing and storage business at Public Storage from now on.
June 28, 2014
Google Public Storage Megan Milne
Great customer service! Jason is so friendly and helpful any time I have a question or just need help moving something. Highly recommend this public storage to anyone!
June 28, 2014
Google Public Storage Tomas Gonzalez
I would like to send a big shout out to Jason for the big help that was given by him to assist in my move.
June 27, 2014
Google Public Storage Carolina Dealz
Jason is always great to deal with. What a great place to do business at.
June 27, 2014
Google Public Storage JP. Porter
Jason is outstanding. Climate control in summer time is where it is at.
May 18, 2014
Google Public Storage Terrence Windley
Tonya was very helpful in fulfilling my storage needs,I was very impressed
May 16, 2014
Google Public Storage Tyrone Edwards
Jason was great and made it real easy, we had no problms. Amazing place. Nice break between the move. I give them 6 stars.
May 11, 2014
Google Public Storage Shawnta McMillian
Tonya was very very helpful in resolving a issue I had and then she went over and beyond to provide me with star customer service,I recommend her and this location to anyone
May 10, 2014
Google Public Storage Julie Hinds
I was at this facility and Jason was extremely helpful and professional I will for sure recommend this facility to my friends Jason is really great at what he does
April 30, 2014
Google Public Storage John Flowers
Michael, Malia and Jason were awesome!!
April 7, 2014
Google Public Storage Cathy Moore
Exceptional service! I was distraught that my previous reservation at another company was cancelled because of a water leak in the unit! Jason and William made the process easy and informative. I anticipate having a pleasurable experience storing with them. The unit was well lit and easily accessible.
March 16, 2014
Google Public Storage Neo Pac
I came in to gather storage info the manager JAson was great I will get my storage with him in May
March 13, 2014
Google Public Storage robert sparrow
My experience with public storage was great. Costumer service was great thanks to jason clodfelter and the facilities were great
March 5, 2014
Google Public Storage Tonya Gragg
Came in to get packaging supplies and Jason was very helpfil in helping me find what I need and fast
March 5, 2014
Google Public Storage Robin Walker
My experience with Public Storage has been awesome. As anyone who has been moved or experienced a living transition, you know it can be a very stressful period. Jason and his staff at Public Storage helped to make my transition as smooth as possible. The staff is always curtious, professional and very friendly, which makes for a pleasant atmosphere. I would recommend Public Storage to anyone need of storage space. Thank you guys for all that you do.
February 27, 2014
Google Public Storage martha zarate
I stopped by the facility to inquire about renting a unit. Jason was very polite and super knowledeable.
February 19, 2014
Google Public Storage Sammie Freels
I have been shopping around different storage locations in the area. Went to public storage and had a top notch experience. Great service from the manager Jason, very kind and helpful. I will definitely be using public storage in the near future.
February 19, 2014
Google Public Storage Cassie Ware
recently i came down to NC due to some relocation and Jason spoke to me in the office. I was really impressed on his over all enthusiasm and willing to show me all my options. If i get the job i'll definitely be storing with these guys!
February 4, 2014
Google Public Storage Lauren Crews
Jason was simply the best to deal with. He was incredibly helpful and extremely friendly when I came in to inquire about rates. I will definitely be recommending Public Storage to my friends. A+ service!
February 3, 2014
Google Public Storage Janika W.
Jason is an excellent employee! He is very knowledgeable, helpful, and is a great resource to the company as well as its customers! If you talk to Jason, he will go above and beyond, and nowadays you don't see that in customer service. he even remembered me after I hadn't been in for a while! So I have referred everyone I know to Public storage mostly in part to such a dedicated worker such as Jason! If you ever read this Jason, Thank you! To everyone else, this location will definitely give you a positive experience!
January 29, 2014
Google Public Storage Daron B
Renting my unit at this Public Storage was one of the easiest things I have ever done. There were two people in the office when I went in; Jason and Deonza. They were so nice and helpful. They asked me what I was storing and suggested a 10'x15' space. They took me to go look at it, and it was a perfect fit. The paperwork only took a few minutes and I had my space rented. These two; Jason and Deonza, were so helpful, that I have told all my friends and family to go to them if they have any storage needs. I would highly suggest stopping in and talking to these folks if you have any need to store anything. They can accommodate anything from small to extremely large. I love Public Storage and will store with them for a long, long time.
January 29, 2014
Google Public Storage Ryan Hubler
Manager great I work with
January 25, 2014
Google Public Storage Jerry Arthurs
Being a former customer of Morningstar Storage I was concerned about a big chain like Public Storage coming in and taking over. Morningstar was ran as an almost "Mom and Pops" style of business and I was worried that a large chain would bring about "Walmart" types of change. There have been many positive changes with Public Storage, namely the cleanliness, the upkeep and the renovations of the building. I attribute this change to the dedicated employees that work at this location. I have met several employees at this location and all have been very nice and professional but the one I have the most contact with is the property manager Jason. He has always been very cordial, helpful and any time I have had a problem he is quick to help. Kudos to the great employees at this location.
December 17, 2013
Google Public Storage S Hogan
I came to one of your public storage establishments in Charlotte, North Carolina; Friday, December 13, 2013. I met two of the most professional, courteous, friendliness, knowledgeable people which left an impression on me to this day. Their names are Tierra and Jason. Ms. Tierra greeted me and acknowledged as soon as I walked in the doors. She listened to my concerns give me options of the storage I needed, and answered my questions until I was satisfied. Both Tierra and Jason walked with me to the storage I purchased and offered further assistance if I needed it. On top of that Ms. Tierra offered to help me move my belongings on her day off with Jason's approval without any monetary return. We discussed my moving date: Saturday, December 14, 2013, and she was at my place the next day on time with her family moving my things to the storage. It took two days. The second day, she was also on time (after she worked at one of the Public Storages all day) helping me again with her family until the moving process was complete. I was in awe of the willing of your employee. My things were secured and not damaged as they transported my things to one place to another. She saved me a lot of money in professional movers...remember, this is the first time that I met Mr. Jason and Ms. Tierra. I cried after the completion of the move. I haven't someone take an interest in my situations in a long time. Today, Tuesday, December 17, 2013; Jason saw me outside the storage place and came outside to assist me out of the car. I have multiple sclerosis and it was difficult getting out of the car. He was courteous and friendly as usual. Because of the two genuine people I met, I will use Public Storage again. This experience will carry me and also left a positive impression on me. Wow!!! Thank you Ms. Tierra and Mr. Jason for your kindness and attentiveness! Happy Holidays, Ms. Sharon A Satisfied Customer.