Public Storage Self-Storage Units at 5607 S Tryon St, Charlotte, NC
5607 S Tryon St Charlotte, NC 28217
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x7'Online only price$ 56/moSmall 5'x7'
$ 56/mo $ 56Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 74/moSmall 5'x5'
$ 74/mo $ 74Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 79/moSmall 5'x10'
$ 79/mo $ 79Best Price LabelHurry!
- Climate Controlled
5'x12'Online only price$ 79/moSmall 5'x12'
$ 79/mo $ 79Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 129/moMedium 10'x10'
$ 129/mo $ 129Best Price Label2 unit left!
- Climate Controlled
10'x9'Online only price$ 131/moMedium 10'x9'
$ 131/mo $ 131Best Price Label1 unit left!
- Climate Controlled
10'x12'Online only price$ 180/moMedium 10'x12'
$ 180/mo $ 180Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 185/moLarge 10'x15'
$ 185/mo $ 185Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 218/moLarge 10'x15'
$ 218/mo $ 218Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 335/moLarge 10'x20'
$ 335/mo $ 335Best Price Label1 unit left!
- Climate Controlled
11'x22'Online only price$ 373/moLarge 11'x22'
$ 373/mo $ 373Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
4555 South Blvd
Charlotte NC 28209
Self Storage Near
4329 South Blvd
Charlotte NC 28209
Self Storage Near
1901 W Arrowood Road
Charlotte NC 28217
Self Storage Near
7233 South Blvd
Charlotte NC 28273
Self-Storage Near Charlotte
Resources from the Help Center
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Yorkmount Storage Units Near I-77
Public Storage in Yorkmount is a great spot to find self storage right off of Interstate 77 in the area southwest from downtown Charlotte.
Right off of Route 49 between Tyvola Road and Billy Graham Parkway, this is an all-indoor facility featuring indoor storage units and climate controlled storage units.
About seven miles from the Charlotte Douglas International Airport and six miles out of downtown, this is also an ideal storage spot for folks in the Madison Park, Collingwood and Yorkwood neighborhoods.
Right across Tryon Street from Renaissance Park and Renaissance Park Golf Course, a 5x10 storage unit is a sensible alternative to letting golf clubs, backpacks and outdoor toys pile up in the garage.
A local business running out of room along Nations Ford Road can use a 10x20 storage unit as extra office storage space to keep supplies, documents or office furniture nearby.
For a family near the Billy Graham Library that needs somewhere to store old bedroom furniture, extra couches, recliners, coffee tables or dining room furniture, a 10x30 storage unit provides more than enough storage space for nearly any occasion.
The storage area features key-code entry and the staff is on site 7 days a week. Inside the rental office, there are also packing supplies for sale, including moving boxes, mattress bags and bubble wrap.
Public Storage is proud to provide the Yorkmount community with cheap storage units and fantastic customer service year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 421)
Teray and Ty was Awesome quick and efficient.
Moved out today and the ladies in the front office Amy, Shamq and the district made me laugh! I definitely will return to this location if needed again
Very friendly and helpful!
Great experience from teray
UPDATE ........ in the time that I've had this storage locker they have raised my rent almost double, they are notorious for the bait and switch with first month free $1 move-in rate but beware if you have your unit longer than 6 months the monthly rent will go up 30%, The system automatically raise your monthly rent and you're not aware of it if you're on auto pay. My rent has been raised MULTIPLE times!!! My monthly rate is more than what they're advertising on the website. I'm paying $54 more than what they're advertising my size unit for. When I call customer service they say they're going to adjust the rent but they never do, It is a stressful process to maintain a level of security dealing with this facility. As a side note there are unfortunate people living in the storage units and in the parking lot in vehicles on the property, it would be nice if public storage would assist these people especially since they've been raising my Rent! Just a thought. I would like to extend my gratitude to everyone that read this review Stay Safe-God Bless.
The worst storage ever! Someone stole my belongings!..It was definitely was a inside job! DON’T USE THIS STORAGE AT ALL!!!!!!
Teray was very helpful and service was quick! Thank you!
Teray was amazing today providing excellent customer service
Tera was very quick and efficient. Facility is clean.
Customer service was great but this location need more carts
Teray was awesome! Our needs were met. Editing this after months of renting: PS raised the rent with inadequate notification. I called and apparently there was an email sent months ago, but there should have been notification on the website and more than just one email. Disappointed in their lack of communication. They have called me before. Why not call about raising the prices especially at the holiday time?
Teray did a great service answering all my questions and make the process easier great job
Teray was awesome!!
They are very professional and the prices are good
This property is amazing! So clean and easy accessible! I would definitely recommend! Thank you Teray
They always offer Great service here!
Love this space, it’s very clean, and was an easy process. Treat helped me with my leasing and she did a fantastic job and was so helpful. She was able to take care of me and please other clients through the door in an efficient, cool, and professional way. If I could give more than 5 stars I would! Thank you!!!
Very professional and proficient with the renting a storage unit process. Ms. Teray made it easy and quick to get your unit!
Came to tour the storage Danielle was super friendly. The best Customer service I have ever seen
I walked into the office on Tyvola and S. Tryon and was greeted with a warm hello and smile. The Managers there were both professional and courteous and was very thorough in covering me with the contract, insurance and options. I was given a tour of the facility and access codes. Great job!
I came in looking for a unit. Toray was very helpful with giving me in formation and pricing for the unit that best fit my needs !!
Teray did an awesome job today helping me rent a unit. She was very professional and friendly and could answer all my questions. She made the process simple, smooth, and quick!
Omg Teray was the absolute best!! Shel was super helpful and had every anwser to our question! I definitely reccomend this storage unit!!!
Terry’s was more than exceptional while helping today.
Teray was great, very helpful!!
Treay provided me with great customer service.
Teray is awesome!
Teray is very friendly and continues to give great customer service .
This place is legit! Super easy process to get your unit. Decent prices for what you get. 10/10 would recommend for your storage needs. The property manager Teray is one of the nicest people ever!!! Thank yall for letting me keep my stuff there for almost a year and a half lol.
Shaniq and Rah were incredible!! Thanks for the help securing unit!
I enjoyed the quick and easy process of reserving a unit at the South Tryon location. The young lady Ms. "T" was very helpful and attentive.
Had a billing issue and called corporate to help. They were not helpful but then Brenda (a local manager) called me and helped me get everything figured out very quickly. I also spoke to a local employee, Teray, and she was nice and helpful as well. Try to deal with the local employees and avoid corporate if possible.
Storage is awesome
Teray did a great job of showing the location and getting me set up
Excellent customer service
The team here are so polite and helpful
Great experience with the young lady at the front desk. She got me in and out!! Very polite and patient!! Spotless
Teray took a good care of us. She was polite, patient and careful to the single detail we needed to know. It was a good experience.
Nice, Clean Facility and Great Customer service from The Manager Teray.. I would definitely recommend!!!
Average storage facility that doesn’t compare with some other brands. There are only about 3 carts in the whole building which is not enough for the number of units they have. Unfortunately, if you don’t have your own cart or dolly, you’re stuck trying to maneuver to get everything to/from the unit. The temperature is decent. There are no outlets available. The restrooms are locked, so the best thing to do is go to 7-11 next door or wait it out. The staff was not available during this time. Although the vicinity is busy, it’s not the best location. I would recommend another location and use this one as a second to last resort.
Teray was amazing helping me with all my needs.
Teray provided me with great customer service ✅
Honesty was very helpful and I enjoy the experience with her
Teray She was very helpful and nice
Honesty was great she did a excellent job
Teray did an AMAZING job on explaining the process as well as the promotions and spaces available... I would definitely recommend this location to anyone looking to store their belongings... She was a tremendous help. Thank you Teray!!!
The manager at the s Tryon location was just wonderful! The process wasn't complicated at all.
Teray and Autumn was so polite and have great customer service skills. They helped me upgrade my storage unit to a more spacious one. They also help with a misunderstanding as well. I highly recommend this storage place because of then.
Angie… 3rd day on the job… awesome start!!!…
Very nice and clean property. Autumn was very helpful with answering my questions, concerns and also getting me situated.
Had a great experience with Autumn at the front desk today. She helped me work through what could have been a frustrating situation. Everything was handled quickly and efficiently. Thanks!
This location is very hood the manager is never Available each time I call and ask, she is never in .The District manager I have emailed serveral times no contact in return the building is trashed in hall ways and parking lot the agents onduty can't seem to provide information to contact there Corp Office. I had to call the police 2 days ago to get them to replace a door lock they damaged and last not lease I asked for a prorate rent next month since I was going to exit on the 5th and the agent tells me they don't endorse it Public Storage I will never rent from them never ever never ever again I promise this I will reach out to the Corp Office by emails till it reach the top someone will return my emails and calls.
Teray was great today!! Super helpful and nice!!!
Excellent service. Teray was the best!
Teray was wonderful with getting me set up with a unit.
Great. Customer service
Teray was great with the process with finding a storage unit to fit my needs
Teray, pleasant, efficient, the best
Teray was great, everything was quick. Clean rental space I love it...
Teray did a great job!
Teray was super
Teray was very polite in addressing all of my questions. She was both professional and knowledgeable.
Great service Ms Teray thx again
Teray was awesome and helped me out a lot since it's my first time buying a storage unit. Highly recommend
Teray. was very nice and respectful. She handled me with care and I am very thankful.
Teray Is the Best💯 definitely professional and respectful highly recommend
Trisa was great nice and patient
I wanted to give Trisa a 10 not enough stars. She was the best
Teray..was great and very professional!!!
I had an excellent experience with public storage. Teray the property manager is very helpful and professional. She always answers my questions and has a willingness to help. Ms. Teray keep doing what you do because you are great at it. Thanks again
Sharon was super helpful and professional during my interactions. She solved the issue I came in for and offered terrific service even after the in person interaction. Top notch customer service!
Teray was very friendly and answered all my questions. Facility was very clean and I would recommend.
Cherese and Trisa was amazing today rented two units and came back for ten boxes and they both have great customer service Thank you again very professional ladys
Cherese and TrisA were very nice and helpful with my concerns all taken care of thanks
Cherese and Trisa were awesome. Very professional ladies helping me transfer ownership of our space from a former employee. They were awesome to work with.
Teray gave great service 🥰🥰🥰
Teray gave me amazing customer service today! Made the process quick and easy!
Thank you soo much for your wonderful service your awesome Teray
Great service from Teray
I chose this facility because it was fairly new in the area. When I went to unload into my storage unit, I found out there was only two carts available for the entire facility. Unfortunately, both were in use by two other families. Not only that, you have to show an ID to use one of the two carts that’s available. Also the customer service was subpar. The representative on duty was not in a very good mood and insisted that she was leaving by 6 PM. Also she was not available to answer questions and when the other people were returning the cards they had to wait for their ID, which meant I had to wait until they got their ID. I was so not pleased and definitely will terminate my lease sooner than later. UPDATE - The Property Manager reached out to me to rectify the situation. I was assured that the associate was having a bad day and that coaching would take place. Also, additional carts had been ordered due to renters using them and never return them.
Great service from Teray!
Teray is awesome! She really helped me out today
I had the opportunity to work with Teray about my storage payment. She did everything possible to help assist me. I appreciate that she was very kind and patient during these difficult times. She is a great person to see if you need any assistance.
The service was beyond outstanding. Mrs. Teray was the best very helpful and answered all the questions I had and explained everything so well. Loved it and will enjoy doing business with them.
I have been a customer with this Public Storage facility for almost 3 years. The customer service I receive is always exceptional and leaves me feeling valued as a customer. Teray the office manager, Brenda the district manger, and Kim were all extremely professional, patient, attentive to my needs, and went well above and beyond to satisfy my needs as a customer. It is without hesitation I recommend this Public Storage facility if you are in need of place to store your belongings. I am grateful for their commitment to their customers and the level of professionalism the staff members exude.
Teray was wonderful and service was great. Thank you!
Teray was very helpful and friendly! Great service.
Teray went above and beyond to ensure my issues were resolved quickly her customer service is above reproach
Teray had exceptional customer service. I will refer all my friends & family.b
Terry was and is a nice and good person she may sure the she get the job done
Teray is amazing! She went above and beyond to assist me with my storage needs!
Great service and clean units. Price also good for the units. If you want an excellent Customer Service, Teray it’s your lady! Thanks for all your assistance and help on this past year and so...
Teray has nice customer service and nice smile.
Today I reserved a storage unit and worked with Teray. She was very knowledgeable and assisted me with my many questions. She was very attentive and thorough. I have not moved into the unit yet but she made getting started very easy.
Teray has Great Customer Service and I will return again
Teray was great! I had a question which she needed to contact her manager and the next day, I received a call with an answer. It was nice not having to wait days and follow-up. She is a professional.
Teray was very thorough in walking me through the process of renting a storage unit. I feel at ease storing my belongings here. I am hopeful for continued great service throughout my rental period.
Great service and positive energy! I enjoyed my visit. Thank you
Teray was excellent!
Public Storage is good safe place to put your things employees are helpful friendly answers all questions and and did you not harass you about payments
Teray gave me great customer service
Teray gave me great customer service
Katrina gave excellent service
Katrina provided outstanding service during my visit
Katrina was helpful in setting me up with a unit but also very informative of the area great job all around thank you
Thank you so much Katrina!
Friendly and efficient service! Would highly recommend.
Katrina was a great help and verg friendly!
The associate Katrina was very nice and helpful!!!! Fabulous job!
Katrina was so great and very nice to me at the store today so she should be one of the employees of mouth.
Katrina is great
Katrina was very helpful in making sure I knew the best options I had to get a storage. And she was great at answering all the questions and concerns I had about the storage unit.
Alexis was helpful and respectful even though other customers were not giving her respect really a great person
Katrina was fabulous loved her
I love Katrina. She is very kind and professional!
Katrina was the best ever!!!!
Very pleased with service attendant ...
Top of the Mook customer service.. Tensy U Rock!!!
Teray and April(trainee) were fantastic in securing a storage unit for me!! Great service!!
Teray provided me with excellent customer service
Kiesha was great! She did a great job showing me around and getting my unit set up
Superb experience. Very smooth check in. Highly recommend!
Teray was VERY helpful in me getting my first storage unit! Explained everything in detail and made the moving process easy.
Teray was wonderful very helpful polite and knowledgeable great service
She's awesome. Teray is the bomb. Very friendly. Need more like her.
Teray is amazing I’ve been here for a little over a year and she knows me by name and is accommodating even after I’ve been here a while. I would recommend this storage facility over any other just due to how welcoming it is and how they treat the people that use it.
Teray is always very helpful when I come in. Not only is she knowledgable but she has great customer service skills. Would recommend anyone to this Public Storage anyday.
Teray was great at helping me today! Quick easy and helpful!
Teray provided excellent service. Took her time to explain everything to me, show me the storage unit and recommend items I needed
Teray did an amazing job!! Great experience!
Teray was super helpful!! She answered all of my questions and made the process quick and easy!
Teary was the most helpful! Very thorough in all the information she gave and open to answer all my questions! The facility is very well kept! Her customer service is top notch. Always willing and available to help.
Well Teray has done it again!!!! Excellent customer services with helpful information to make my move less stressful. I recommend this property to everyone, it's clean and well maintained. Keep up the great work Teray! And shout out to Jackie as well.
Teray was great to work with.
Teray was great!
Has been a pleasure experience at this location have done alot of business at many different storage centers but the staff at this one have been very courteous a pleasure to do business with. Especially Ms.Teray she has always been so pleasant and her customer service is outstanding.
Teray was very helpful and knowledgeable. Thanks!
Treay she did an awesome amazing job with explaining how everything works with getting a storage unit. With me never doing this before her customers service skill are excellent she was very detailed with her information and very professional and knowledgeable with her job. She was also very welcoming when I entered the location.
Great service given by Mikayla.
It's for Taylor and the staff at S.tryon.st location customer service was amazing they have help me from start till end to all public who is reading this I will recommend this location because so close to everything if y'all moving to queen city deffinatly visit this location clean and climate control facilities ... I am very happy I like to give 5 stars to management to give good training to staff ... Thank you so much for helping me .....
Ask for Teray at this location! It’s always refreshing to receive “top shelf” customer service when I can find it. My Family feels that our belongings are in good and capable hands at this location. Thanks Teray & staff!
Teray was great!!!!!
I rent a unit at this location it got broken into and all they can say is they are sorry no police called my stuff has been taken they offered me nothing and on top of it all they don’t even record no ones stuff is save here they don’t care
Teray was fantastic!
Teray excellent customer service and very helpful!!
Teray was a pleasure to work with! And Katrina was very helpful today with renting the space
Teray Has wonderful beautiful energy I love her customer service really the best I’ve ever had.
Desiree vario and teray were great with my experience
Katrina was awesome very knowledgeable and helped me find exactly what I needed. Great facility as well!
Desiree, Awesome help.
Teray was amazing
Katrina and tray are great very good customer service
These storage units are clean and secure. Thanks to Teray for helping me choose the right size unit for me.
Amazing service, teray was extremely helpful and professional
We are pleased with this location, Teray was great and very professional! I totally recommend this place to anyone!
Katrina was great! Cry nice, professional, and very knowledgeable. Thanks.
Teray was great she helped me get into my storage quickly very soft spoken and very nice storage is clean and well kept!!!! Highly recommended
Teray Was Great with Customer Service and great with Knowlege of Product and Facilities
Teray, Always helpful & friendly.
This location is not climate controlled. I know because the soles of my shoes went through hydrolysis. This happens when the shoe is exposed to extreme temperatures and humidity. One thing they advertise is piece of mind that your property will not be affected by the weather elements. Zack James the regional manager was no help in this situation either.
Katrina was great! Getting a unit was quick and easy!
Markee was the best !!!!!!!!I wasn't sure what size unit I needed for some furniture I needed to store, he shut the front desk down, took me around and showed me two units, that would suffice to help me decide which to go with. He was very helpful, answered all my questions, me the easiest route and which elevator to take to get to my unit. My intention was to just stop in and get an idea of what I needed, I ended up leaving with keys to a unit, anyone who knows me can tell you that was some "Above and Beyond" type customer service to made me change my mind on my intentions. You have a GEM in Markee, I hope you value him!!!!!!!!!!!
We have rented a storage space here for over a year. The facility is clean, and the staff is always helpful. Renting the space worked out well for us in our transition between selling/buying our homes. Will definitely use this location again if the need arises!
Teray was very helpful with a last minute storage space!
Teray, was very welcoming and super helpful is you are looking for a location this is the place!
Teray is very sweet and professional! She knows exactly what she’s doing and is very informative!
Teray was awesome! Very professional, thorough and prompt! The facility is refreshingly clean and well kept ... appears well lit and safe!
This Public Storage location Pros & Cons PRO: Teray and all the other fine folks who work there are great - always helpful, professional, pleasant and courteous. CON: This Public Storage location raises rates close to annually. In just 3-4 years, the rate increase has gone up exactly 20% since I moved into the unit...Wish we all got a 20% raise every 3-4 years!!! And I think it is probably safe to assume that the helpful employees aren't seeing a cent of these annual rent increases. 5 Stars - Friendly and helpful staff. 1 Star - Annual rent increases
Teray was awesome and so helpful
Teray was awesome! Quick and efficient service.
Great customer service..very helpful staff!! Go see Katrina!!
Teray was quick, friendly, and extremely helpful
Teray was very professional and prompt from start to finish!! The deal was also amazing!!!
Received great service with a smile!😀
Terry is the BEST!!!!!!!!
Ms. Katrina was very helpful and professional
Katrina has great customer service
Ms. DEE. AWSOME JOB
Teray was great with awesome customer service. Very pleased
Teray. Great service. Very nice and prompt.
Teray did an awesome job explaining everything and walking me through the check in process. Appreciate everything.
T E R A Y A star for every letter!!!! Awesome awesome customer experience!!!
Teray was very sweet and helpful we had a good experience in the store. She's very good at her job
Teray was very professional and courteous. She is a great representative of this company.
Teray is amazing! She is a professional and knows the property
Treat, has perform her job with excelence. She knows how treat customers properly.
Teray was excellent!!!
Excellent service. Teray made my stop quick and easy. Thanks!
Very nice storage the manager Teray is very helpful and nice I really enjoy your vibe
I have always had great customer service and not problems with storage or problens with unfairness. The place i very clean ans well kept. And Teray is a vert sweet lady with great customer service
Teray was extremely helpful in the moving and startups process.
Polite and courteous had answers to all of my questions
Very fast service and professionalism was shown today!
I am about to lose everything due to the gross negligence of the District Manager! My daughter secured a unit at this facility. We placed EVERYTHING we own in the unit. She went to Coats N.C. I remained here in Charlotte. I paid $279 in May so our things would not be AuctionEd. I wanted to remove our items after payment. I was informed that my daughter needed to contact the DM to get permission to purchase a new lock and enter the unit to retrieve our things. My daughter contacted the DM JUNE 1ST 2019, we received a confirmation email and was told we would be contacted! The manager of the facility contacted me for payment. I told her I would pay once the lock situation was fixed. She then told me the DM would reach out to me. The only contact I kept getting was for payment of the unit! Today when I was contacted AGAIN, I was told my unit will be put up for auction if I don’t pay by midnight! I feel helpless, I have my life in this unit. My things are being held for ransom! The agent attempted to help me by reaching out to corporate himself, but he was told the ONLY thing I can do is pay 😶. Why do I have to continue to pay for a unit when allllllllll I need is for the DM to call me back! This is a HORRIBLE PLACE TI STORE YOUR STUFF! My life is going on the chopping block. My kids school art, a memento from my mother I got after her death, pictures priceless items! I feel lost and helpless. And public storage could care less!
She was very nice Terry property manager
Teray is the Property Manager, she is very good, courteous, respectful and willing to go out her way to help. This is my 3rd time using this Public Storage @ South Tryon, I am very comfortable with my stuff her and doing business with Teray, she gives you a tour and make sure you are comfortable having your belongings there. If I could give 10 starts I would.
The Property Manager Teray, was very polite and professional. She was very, knowledgeable and answered all my questions and concerns. I’m Please to have chosen this location to store my items.
Great job Ms.Chay on the job your doing well for only being their for 3 days
Just went it for my first time to set up the storage unit. Teray was wonderful in explaining everything and making sure I had all my storage needs. So far, the experience has been wonderful
Great Service..Best Manager in the industry...
Terry was very helpful with my needs. Space was perfect! My bookcase broke while moving it off the truck. Was disappointed I was not allowed to throw it away on site.
I have stored items in a unit at the 25908/S. Tryon site for more than 8 years. I have had the best experience since Teray has been the manager. She is responsive, helpful, and customer-focused. I really appreciate that in the world of public storage, where you're usually just a number. Thanks Teray!!
I sought out this storage facility for a future move and was impressed how easy and fast it was. Tommorra was extremely helpful and answered all my questions in helping me decide on the appropriate storage space.
My 1st time using Public Storage, my experience was awesome and Teray was very kind, patient, and knowledgeable.
This is the 2nd day I've come here in a row that no one here and the sign is set for 2-3 hours away from what the time is. I've wasted gas now twice to come close my storage. This place is not ran very well at all and seems the workers disappear whenever they want for however long they want.
Everything was smooth because of Teray and she was very helpful, thanks!!!
This is the second time we're using Public Storage and Talasia was great. Very nice and knowledgeable. The process went bybvery quick. She needs a promotion A.s.a.p!!
Excellent customer care and service. Derrick Bradshaw, the General manager, is the best
I had a small issue dueto a misunderstanding. The manager Derrick Bradshaw called me and helped me resolve the issue. Im now a lifetime customer. I greatly appreciate the care and compassion that he showed and that Public Storage has for their customers
Organized and clean
Teray, store manager, gave us ALL the information we needed. Was patient and courteous. Made sure we understood all the terms and insurance etc. Was very impressed
Teray was wonderful best experience by far when it comes to storage!!!!
Teary was very helpful and friendly and professional, love doing business with her.
Great so far! Teray was very professional and extremely nice
Very Courteous and polite staff!!! They are very diligent on giving you a call a few days before your payment is due to keep from having late fees and always respectful when calling if you are late on a payment. I would recommend this location to anyone and everyone in need of extra storage space!!!
10 stars!!!!! Teray was the epidomy of first class customer service! I almost went to another company at first but chose to stop in and ask about their rates! So glad I did! Saved me some money! And it didn't take long at all! If you are looking for professionalism and an overall pleasant experience this is the place!!!
Tray was very helpful kind any sensitive to my storage needs.
Teray was nothing short of amazing.She made sure we didn't walk out of the property with out any question answered
Mrs.Teray is the best. She's friendly, professional, helpful and she has a Pleasant spirit. Thank you for all you do.
Great customer service !
Teray is awesome. Very much a professional in every aspect. Knowledgeable and courteous, I think she needs a serious raise
Very courteous staff, good location
I came in to inquire about a space being on a tight budget Danika was extremely helpful with answering all my questions I had about renting. She explained the promotion and even educated me on the different packing materials ps had to offer. I’ll definitely be back to make my purchase. Thank you for your 5star service
Great place! Property manager Teray was awesome to work with!
It's clean.The employee are nice.
Teray was extremely helpful and accommodating. Had a unit and then had to transfer to a bigger later and she helped find the best price and time frames of when would be best to look. Highly recommend if needing a storage unit.
Teray was a great help in getting us set up with our storage unit. Her customer service was excellent. Public Storage is a great storage place.
Teray was excellent and gave good advice. She told me about everything was on sale.
Teray was very personable and professional. She made my experience very smooth. Thank you!
Great location and Customer service! The Manager (Chanterie) helped answer all my questions while checking out this location. Thx 4 Everything!
Teray was friendly, very knowledgeable and helped identify the best available rates on a recent lease signing. I have rented from her facility for two years and have always found her effective and persistent in getting problems solved.
Teray is very helpful.She always has a great attitude
Good people, Great service. Liked Teray and her new associate's service.
Teray, property manager, awesome service and very friendly environment . Her knowledge and understand of my need provided me with the best unit. You ROCK Teray!!
Nice facility. Great customer service. Tiana was awesome!
Let me start off with saying Teray was so helpful to me. When I first moved into my unit in Oct she helped me pick out the right size storage for my one bedroom apartment. I told her my prices range per month that I wanted to stay around and in 15 sec she had a unit pulled up & Its on the FIRST FLOOR !!! & MY FIRST MONTH RENT Was $1.00 That’s a pulse for me. She is very sweet , kind , and helpful. I recommend this LOCATION to everyone & ask for TERAY ! you won’t regret it.
Fast and easy paperwork! Teray was very friendly and explained everything fully!
Excellent staff! Christian helped me understand the process and got me quickly moved in. Prices are great and paying bills is always nice because of Teray wonderful helpfulness. Highly suggested!
Property Manager Teray was very helpful in explaining all related questions we had regarding our storage reservation. She was thorough explaining each part of our rental agreement. It was a pleasure. Thank you.
Teray is very knowledgeable of the property, and walks you through all the paperwork and fine print with ease. It was a pleasure keeping my belongings there for the duration of time in between my old and new place.
Teray was awesome and very polite!! She explained everything well!!
Even though I have my property contained in another Public Storage address, I pay my bill at this address due to the efficiency, pleasant attitude and constant presence of property manager Teray.
Everytime I come to this Public Storage Teray is wonderful. She helps me out with everything that I need and my grandmother needs. She is a excellent worker I always look forward to seeing her when I pay my bill there. 😎😎😎(also it's always Clean and Smells Good) 👍👍👍
Terey helped me out so much today. I was in need of a storage unit ASAP and she was very helpful and respectful. She answered all my questions and made me feel super secure about my belongings!
I've had my storage 1 yr this and been happy everyday Teray is awesome ... Wouldn't go anywhere else... Thks Teray
Tommorra was very helpful. She showed my dad different units until they found the one that worked for him.
Great convenient location with helpful staff.
TenAy, the property manager, was super efficient, friendly, knowledgeable and helpful. The facility was very clean and easy to move into.
Tommorra customer service was awesome. If she is at Public Storage I will recommend it to everyone. Her personality was amazing. Thank you Tommorra.
Tommorra gave me an excellent service
I described what I had and Tommorra selected the exact sized unit I needed. Her professionalism and courteous manner were greatly appreciated!
I went to public storage to get a storage place but they didn't have the size I needed but tommorra was so nice and help me find other storages at another store the place was very clean and I was also able to get a great deal at the other store.
Teray, the Property Manager at this Public Storage location, made my move simple. I needed a unit for a few months in between homes and the process for reserving and obtaining a unit was easy and headache-free. On the day of move-in, one of the elevators was out of service, but we were able to use the other which was a little further from my unit on the 2nd floor, but this was overall not a big issue. Great experience!
Tommorra was such a great help and made my move in experience with public storage so easy.
Facility is well maintained. Hours and location are very convenient. Teray provided exceptional customer service. The entire reservation process was seamless.
Teray is very personable and customer focused and the facility is neat and clean
Teray was the best help that God could have given me today.... She walked me through the process and made it very easy for me with all that I have going on... Thank you so much!!!!
TERAY gave me the best ex po experience and easiest ever. A true climate control facility nice and clean.
The staff is always friendly and willing to help. And Teray always keeps me updated with reminders.
Teary was very helpful and really knows her stuff. Great saleswoman.
Nice clean interior, helpful service people, could extend their hours either way (later than 9pm would be nice for moving). Plenty of carts but busy, in the 6-8 trips I made either someone was just leaving and returning a cart or someone would show up right as I was done.
Teray was very helpful. She didn't try to force me into any specific unit/price. Thank you, Teray and Public Storage!
Great friendly service clean facility lots of space for storage
Teray is very nice and always provides exceptional customer service.
All my experiences have been way better than I could expect. Facility is in great shape, grounds have been well kept up and parking lot is very convenient. The best part though is Teray the property manager. She has made the experience extremely pleasant and has always been helpful. I would recommend this place to anyone.
I had great service with Teray! I make payments here and she is wonderful!
Teray was a great help and a pleasure to work with. New facility Great employee
Teray was very helpful with my storage needs.
Teray was a delight! She has a great smile and personality! Need more employees like her.
Teray is amazing! So helpful and patient! Clean and friendly. Never felt any safer here! Thank you!
Highly recommend this location. Thank you, Teray!
I've moved considerably within the last year and far more than the average (nothing to brag about). Needless to say, thing's have been "hectic". I don't give many reviews but definitely wanted to do so after doing business with Teray at Public Storage. She was beyond helpful. Great customer service skills seems nonexistent these day's - Teray reminded me on just how much that cliché is not true. Can't thank her enough! Great business, good people. Thank you!
Great service. Clean facility. Never felt like my items were in jeopardy. Staff is awesome... Giving it two stars because apparently they no longer prorate... Which would be fine if I wasn’t on autopay and they took the payment out literally 12hrs before I moved out; and two days before they normally process payment (was taken out of my account on the fourth of every month prior to February. Just seems like an unfair practice in my opinion. Outside of that, it’s a great place to store your items. Just beware of the no prorate policy...
Mrs.Teray. Great service from her if. She worked for me I give her raise went due every year.from... mr. Roosevelt Lockhart'.jr great service thanks....
Teary was very friendly and professional!
Came in to make a payment, the guy there named Christian, gave me excellent customer service... and he’s also cute too!!!
Teray was a great help! I now know where I should come when I decide to store my furniture.
Herat was Awesome!
I am in the midst of moving, although I am not sure the exact date. I would like to thank you for Ms. Tarey who is the Property Manager of this Public Storage location. Ms. Tarey increases my confidence to book the space and she is very professional to explain to me all the rules and regulations, touring the property, answering my questions during my visits. She is so knowledgeable and are very professional. She makes me feel secured, and cared. Ms. Tarey has done a phenomenal job to introduce me to the facility and the booking of the services. This is my first time to use the Public Storage and it has many good memories and confidence to keep my possession SAFE and SOUND at Public Storage. I thank you Ms. Tarey's help in my moving plan. I am the long time renter before I am able to purchase my OWN HOME.. Public Storage will be my back up Home... Thank you.
Ms. Teray was truly helpful in discussing the perfect storage unit for me. She was very kind from the moment we walked in. If you need help with anything ask for Ms. Teray!!!!
Best customer service every with Teray
Great service! Very informative
I came in acquiring about a storage unit and Christian Wayna was very helpful and gave me great customer service. He was very patient with me and took his time to explain everything. I would recommend this storage to everyone. Customer service is top notch.
Christian was extremely helpful in helping me find a storage right for me
Great customer service is what I received from employee Tenay when I went to this facility. She was very thorough with explaining the paperwork. She made sure that I understood and she answered all questions. The facility was very clean and all supplies were very neat and in order. When you have a dedicated employee such as Tenay that knows their job, you can't go wrong.
What happened to Tiffany? She was a professional. Instead I had to deal with a manager named Teray. She's not a professional that should be representing this business. I called the Senior Regional VP, a Mr. Andreson, and I'm still awaiting his call to thoroughly discuss the conversation that was had with his representative. Time to look for another storage as I won't deal or pay for that attitude again.
Everything was 5 star!
It is an ok place. Doors frequently are stick open and it took months for them to clean a cup and can out of the elevator.
I have dealt with many storage units facilities. Tiffany is very professional and patience. I recommend this is the place to do business.
I need needing a storage unit and Tiffany took care of me without hesitation. She was very patient and professional.
Clean facility, this place really work hard for good reviews.... Keep up the good work PS
Management of this facility is not concerned about the safety of its customers or the safety of its employees when locking up after dark. For over a year I have requested they turn the eight or more exterior lights on during the scheduled evening access hours. They rent their units with the selling point you may enter the facility until 9pm each day; however, during a quarter of the year this is not possible because the exterior/parking lot is pitch black and the key pad is not visible. This week I went over at 7:00 pm and the entire parking area was completely black. I had to leave my car lights on to see the key pad. When you exit the building you walk in complete darkness to your car. Further, I was meeting someone who wanted to purchased two upholstered chairs. We had to load up the chairs in a pitch black parking lot. I did not feel safe. The management is completely apathetic to the safety issue this represents. I was told a year ago that upper management had initiated a work order to have the lights repaired and /or turned on. Here we are a year later with the same issue. This is all about the money. I rented a second unit this past summer and there was no mention that the lights in the parking area had not been repaired. The presence of the light fixtures implies there is great lighting after dark; a strong selling point. This is false advertising and reflects negatively on the character and priorities of Public Storage management. I am paying for advertised amenities that do not exist. I have made multiple efforts to speak with the regional manager to discuss the matter without success. Clearly they are ignoring a customer with a grievance because they don't want to deal with it. Horrible management.
Thanks for the great help today Tiffany and Savannah! You ladies helped make my stressful move so much better!
Great service! I wasn't even moving this month but Tiffany was very helpful in showing me around and showing me the process!
The five stars arr primarily for the property manager, Tiffany. However, the prices are great and the dimensions are what they advertise them to be.
I wish every employee was like Shawntel. She was very very helpful and yes I typed it twice. Because this is the type of SERVICE REP PUBLIC STORAGE NEEDS ACROSS THERE CHARLOTTE STORES. THANK YOU SHAWNTEL I WISH YOU WAS AT MY MATTHEW LOCATION FOR GOOD.
They helped me in a great way
Tiffany was very helpful, friendly and professional! Would refer anyone to use this storage facility!
Great service and clean property! I went with my mother and Tiffany helped her find a space and showed her how to get in and store everything to save space! I always use this location for my storage needs, and I'm always happy with the service!
I received great customer service from tiffany. She made sure i had everything i needed. Great service
Tiffany provided excellent customer service and effectively answered all my questions. This is a great location
Tiffany F was very helpful Friday. I could not have gotten better service!
Tiffany is well knowledge about the products iin the store and recommend some useful product to use for stuff protect. she well trained i see
Employees were friendly and very knowledgeable. Helpfull in every way and satisfied my needs as a customer. Facilities were clean and smelled fresh. 👌🏽
Tiffany F was super polite, took extra time to explain everything to me. Seemed like a real expert on the storage place.
Been raining here for a while now the staff is always friendly and helpful Tiffany took my payment today and she was very informative about me transferring to another unit which is actually pretty easy I love this location
Great customer service
Thanks for answering my questions.
Representative was superb. She helped me tremendously and was very sweet. Thank you for your help during a very difficult time... 3/31/16 ETC at the South Tryon and Tyvola location
Joselyn was very helpful in answering my questions.
Joshelyn was great! Ask for her to assist with your storage needs!
Joshelyn provided great customer service. Facility is clean and nice! Go see her for her needs! !
Joshelyn provided great service! She took her time and provided me with every detail to make sure my move will be smooth!
Joshelyn always provide great customer service! I would recommend facility!
Josheolyn was the best! Thank you so much!!!
Came into the public storage on South Tryon and Tyvola to make a payment Joshelyn was nice and very helpful
Joshelyn was great!!!
Great customer service! Joshelyn and the front desk staff have been a joy to work with! Love the safety and the cleanliness of the facility!
Joshelyn was very helpful.
Joshelyn was great, wonderful service!!!
Joshelyn always provide great customer service! She very professional! Facility is nice and clean, go see Joshelyn for your storage needs!
Joshelyn always provides great customer service every time I visit property. She remembers me by name every time I come in. The facility is clean & well maintained. I've rented with several Public Storages before & service was always pleasant. Joshelyn however, goes above & beyond! Go see her for your storage and packing needs!
Joshelyn was great! Had great service!
Joshelyn provided great customer service! We came in right at closing, she walked us through every thing talking her time Great facility
The service has been wonderful.
Joshelyn provides excellent customer service every time I'm at this location.
Joshelyn and Dana were awesome. I forgot my key and they helped me get into my unit with no problems. Thanks for the great service.
Joshelyn provided good service, definitely recommend this facility & her for your storage needs!
Joshelyn was great! Facility is nice and clean
When I arrived at Public Storage, Joshelyn was very sweet. She knew who I was, she was very attentive and helpful. If you ever have to put anything in storage go see her.
Great Location with Wonderful Customer Service!!!
Joshelyn provided such great service for my friend that we didn't even notice that a Miami Dolphin NFL player was even around lol
Joshelyn always provides top customer service. Great place to store-clean & nice inside. Stop by & ask for her for any of your storage needs.
Great clean facility!! Nice staff! Climate controll
Dana was awesome! Thanks so much for your assistance in finding me the best deal
I've rented before at Public storage but have never got customer service like I did today . Joseph and Dana did a really good job. I wasn't sure on what size storage I needed and they asked me questions about the type of furniture I needed then suggested a storage size for me .Joseph took me up to see it and it was perfect definitely would recommend THIS PUBLIC STORAGE LOCATION TO ANYONE. They actually brought back my faith in renting from Public Storage again because after my last experience I was skeptical. Thanks again Joseph and Dana.
Nice facility! Watch out if you need help with accounting / payment issues. I paid my account online using Wells Fargo, only to find out that I was assessed an unexpected $25 fee because the Public Storage bank didn't work with my Wells Fargo bank! I didn't think this was my issue, and repeated calls to the corporate office for help to resolve weren't ever returned. Use a credit card to pay! Aside from this and a shortage of carts sometimes, it's a good facility.
Climate control units are the best!
Great customer service!
Went into the South Tryon location and was assisted by Dana. I stopped by to ask questions about prices and unit space and Dana was extremely helpful and provided exceptional service. Would recommend location to anyone! Great staff!
JosheLyn was great, excellent service !
Beautiful property, great staff. Really appreciate the service, Jason was very helpful.
Joshelyn & Dana provided great service! Go see them for your needs!
Jason was very helpful and knowledgeable and I highly recommend anyone looking for storage to come see Jason and let him help you with all of your storage needs. I was extremely impressed with the quality of service and the cleanliness of the facility. Thank you
I came in to Public Storage asking questions about storage units sizes and prices Jason and Dana was very helpful they was very informative and answer all my questions they give me great customer service and i will be back to rent from that location i have told my friends and family members if they ever need a storage space that is South Tryon is the location to go!
The folks at Public Storage, especially Jason, were wonderfully helpful as well as friendly and professional. They answered all of my questions - no matter how many times I called. On moving day they were there to ensure we had everything we needed and when I made several follow-up visits to unload additional items they were right there to open the door for me. The building is well kept and well lighted. I am totally happy and highly recommend this facility to everyone!
Jason was awesome I am moving in two weeks and will store here because of his customer service and the great prices here!!
Excellent service! I'm planning on moving to North Carolina next month and need someplace to put my stuff until I get the new place set up. Jason was very friendly and helpful in showing me all the options available. I plan on recommending your business to others as well.
I came in to look at units and get prices and the staff was very friendly and helpful. The facility was clean and well managed, I would definitely recommend.
Facility is nice. Dealing with Jason and Tonya handling business is amazing. Very caring people.
I had my first public storage experience today. Jason was a thorough professional, extremely polite and helpful through out the entire process.The facility was clean and easy to navigate. I would recommend this facility to my friends and family.
I rented from Jason at his old location i found him at this location he at my surprise and he was still as nice and knowlegble and will rent from him at this location in October !!!
The storage area was very clean & neat kept. Air conditioned units. No problems.
Needed to rent a storage...got the run around all day, Tonya and Jason was very helpful, made my decision very easy...thanks guys.
I just rented a storage space at this location and the facility is super clean and really nice. The process was quick and easy for me. 100% recommend.
After coming back from Vicenza IT, the govn't transportation was horrible Jason made things smooth. He's great and relieved that there are still respectful and decent to the people out there.
I went in to price units here. I have a unit at another PUBLIC STORAGE that I am not happy with. Jason was very helpful and showed me several units. The property was very clean..as oppose to the other site. Other customers came in while I was there, and he was courteous to the other customers as well. He suggested several options for me and I plan to move my storage to this site when we return from our honeymoon.
I was in this Public Storage to pick up some packing tape. Tbe young man who was there , Jason was so courteous. He went out of his way to help me witb also choosing a packing kit. Saved me additional running around town looking for boxes.. If I ever need a space..I would use this Public Storage because of him.
As soon as i walked into the store, frustrated and irritated from another storage facility that didn't pay attention to me while i was just trying to buy boxes for moving, Jason was courteous, fast and his team were right on it to make me feel important and got me set up with some boxes to begin moving some stuff. His team was fast and made me feel like i was the only one that mattered while equally taking care of the three other customers that were there. I believe i'll handle all my packing and storage business at Public Storage from now on.
Great customer service! Jason is so friendly and helpful any time I have a question or just need help moving something. Highly recommend this public storage to anyone!
I would like to send a big shout out to Jason for the big help that was given by him to assist in my move.
Jason is always great to deal with. What a great place to do business at.
Jason is outstanding. Climate control in summer time is where it is at.
Tonya was very helpful in fulfilling my storage needs,I was very impressed
Jason was great and made it real easy, we had no problms. Amazing place. Nice break between the move. I give them 6 stars.
Tonya was very very helpful in resolving a issue I had and then she went over and beyond to provide me with star customer service,I recommend her and this location to anyone
I was at this facility and Jason was extremely helpful and professional I will for sure recommend this facility to my friends Jason is really great at what he does
Michael, Malia and Jason were awesome!!
Exceptional service! I was distraught that my previous reservation at another company was cancelled because of a water leak in the unit! Jason and William made the process easy and informative. I anticipate having a pleasurable experience storing with them. The unit was well lit and easily accessible.
I came in to gather storage info the manager JAson was great I will get my storage with him in May
My experience with public storage was great. Costumer service was great thanks to jason clodfelter and the facilities were great
Came in to get packaging supplies and Jason was very helpfil in helping me find what I need and fast
My experience with Public Storage has been awesome. As anyone who has been moved or experienced a living transition, you know it can be a very stressful period. Jason and his staff at Public Storage helped to make my transition as smooth as possible. The staff is always curtious, professional and very friendly, which makes for a pleasant atmosphere. I would recommend Public Storage to anyone need of storage space. Thank you guys for all that you do.
I stopped by the facility to inquire about renting a unit. Jason was very polite and super knowledeable.
I have been shopping around different storage locations in the area. Went to public storage and had a top notch experience. Great service from the manager Jason, very kind and helpful. I will definitely be using public storage in the near future.
recently i came down to NC due to some relocation and Jason spoke to me in the office. I was really impressed on his over all enthusiasm and willing to show me all my options. If i get the job i'll definitely be storing with these guys!
Jason was simply the best to deal with. He was incredibly helpful and extremely friendly when I came in to inquire about rates. I will definitely be recommending Public Storage to my friends. A+ service!
Jason is an excellent employee! He is very knowledgeable, helpful, and is a great resource to the company as well as its customers! If you talk to Jason, he will go above and beyond, and nowadays you don't see that in customer service. he even remembered me after I hadn't been in for a while! So I have referred everyone I know to Public storage mostly in part to such a dedicated worker such as Jason! If you ever read this Jason, Thank you! To everyone else, this location will definitely give you a positive experience!
Renting my unit at this Public Storage was one of the easiest things I have ever done. There were two people in the office when I went in; Jason and Deonza. They were so nice and helpful. They asked me what I was storing and suggested a 10'x15' space. They took me to go look at it, and it was a perfect fit. The paperwork only took a few minutes and I had my space rented. These two; Jason and Deonza, were so helpful, that I have told all my friends and family to go to them if they have any storage needs. I would highly suggest stopping in and talking to these folks if you have any need to store anything. They can accommodate anything from small to extremely large. I love Public Storage and will store with them for a long, long time.
Manager great I work with
Being a former customer of Morningstar Storage I was concerned about a big chain like Public Storage coming in and taking over. Morningstar was ran as an almost "Mom and Pops" style of business and I was worried that a large chain would bring about "Walmart" types of change. There have been many positive changes with Public Storage, namely the cleanliness, the upkeep and the renovations of the building. I attribute this change to the dedicated employees that work at this location. I have met several employees at this location and all have been very nice and professional but the one I have the most contact with is the property manager Jason. He has always been very cordial, helpful and any time I have had a problem he is quick to help. Kudos to the great employees at this location.
I came to one of your public storage establishments in Charlotte, North Carolina; Friday, December 13, 2013. I met two of the most professional, courteous, friendliness, knowledgeable people which left an impression on me to this day. Their names are Tierra and Jason. Ms. Tierra greeted me and acknowledged as soon as I walked in the doors. She listened to my concerns give me options of the storage I needed, and answered my questions until I was satisfied. Both Tierra and Jason walked with me to the storage I purchased and offered further assistance if I needed it. On top of that Ms. Tierra offered to help me move my belongings on her day off with Jason's approval without any monetary return. We discussed my moving date: Saturday, December 14, 2013, and she was at my place the next day on time with her family moving my things to the storage. It took two days. The second day, she was also on time (after she worked at one of the Public Storages all day) helping me again with her family until the moving process was complete. I was in awe of the willing of your employee. My things were secured and not damaged as they transported my things to one place to another. She saved me a lot of money in professional movers...remember, this is the first time that I met Mr. Jason and Ms. Tierra. I cried after the completion of the move. I haven't someone take an interest in my situations in a long time. Today, Tuesday, December 17, 2013; Jason saw me outside the storage place and came outside to assist me out of the car. I have multiple sclerosis and it was difficult getting out of the car. He was courteous and friendly as usual. Because of the two genuine people I met, I will use Public Storage again. This experience will carry me and also left a positive impression on me. Wow!!! Thank you Ms. Tierra and Mr. Jason for your kindness and attentiveness! Happy Holidays, Ms. Sharon A Satisfied Customer.