I went there to pick up my stuff but their office is closed during business hours and the employee is sitting in the car talking I asked her to help me she says she needs to talk to me so I can stand here waiting it's not serious I've already spent an hour and a half just to wait and get the gate code.
District manger Brenda called me to see how my stay was going, I have never stored at a site or been with a company that had leaders reaching out unless there was an issue. Public storage is onto something here and have gained a lifetime customer! Personalized welcomes……… 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
Hice mi reservación, solo me llegó un mensaje cuando intente iniciar sesion me dice que no podía , intenté con otros nro , y no llamé c nunca contestaron , escribí al chat y no obtengo respuesta. Perdí mi dinero? Nunca tuve un código de puerta nunca obtuve nada
Good public storage unit very nice staff
Terrible support, zero management response, rapid rebt increases and nigh impossible to cancel the rental
Horrid condition units, rates are raised soon after you join, and nobody will ever acknowledge issues with the system.
Canceling the rental is taking forever.
Do not rent here!
Worst experience I’ve ever had. trying to get in contact with the property manager is a joke . I’ve left multiple messages with no response been locked out of the unit I paid for for weeks now
Tiffany at the front desk was incredibly helpful. She helped me navigate a new reservation and answered all my questions! The place was clean easy to navigate.
Very nice place to party at
Been calling & coming by everyday to get my storage unlocked by a manager & can’t find management. This has got to be the worst storage. I need my things
Management are good, price isn't bad, it stores your stuff. No issues having my stuff there for around a year.
Place is dirty! Even though this facility is a kiosk facility the property management hardly ever visits. Stay away
went to set my unit up and they never set out a lock & welcome package like they said they would & nobody was there to help me.
Thanks tamika for being so kind
Tamika is great friendly she helped me tremendously. She searched for a location that would fit my budget. Tamika is knowledgeable and straightforward with information. Thank you so much Tamika. !!
Tamika was really nice and helpful she didn't have a unit at her location that would work for me but she found me one not too far away and got me all setup and helped me download the gate app as well thanks for your help
Someone broke into my husbands storage unit and stole his stuff. Insurance was no help.Only one camera at the gate, not on the units.
Well the experience was too much at 1st got to the storage and couldn’t find nobody for help. Had to drive to the location where I made the reservation & nobody was there either. I became frustrated, I went back to my storage building and spotted Alley. She informed me that they took her help, so she’s been all over the place that day. I understood where she was coming from. She was so sweet and helpful. Customer service via phone really sucked & I just appreciate her making it all better for me. All I wanted was an upgrade. Make sure y’all give her a raise or something. Going to multiple storage places with no help & I was a witness to that! Thanks again Alley.