Public Storage Self-Storage Units at 4555 South Blvd, Charlotte, NC

The service was perfect!

I was here on 09/13/2023. The auto gate was wide open. On 09/16/2023 I received a phone call that my unit was tampered with. I asked them if they were gonna secure it and they said they would do something. When I showed on 09/17/2023, my unit was unlocked and the hasp was broken off. I couldn’t even put a new lock on it. Calling did nothing. No one cared. When I returned on 09/19/2023 to move items to a new unit I found my original one wide open and all items missing. Oh, did I mention that the auto gate was down and after an hour in the phone, a customer told me there was a gate wide open in the other side. And the back door is also wide open. If you’re a thief, this is your place.

Rent at this location if you want to these people people are not right and I was warned before going there.

what time is a person open the office

HORRIBLE, UNSCRUPULOUS, DECEITFUL.........Rent has gone up without notice from $69/month to $180!!! And if you are 1 day late paying the rent because their poor website rarely works, lookout !!!...they'll harass you as if you defaulted on a mortgage. SO HAPPY to be out!!! Due diligence and store your belongings with another company.

Maria helped me so much and answered all my questions as asked I'll definitely be recommending to friends and family

This was and is one the worst experience ever

My husband and I worked with Keilada, today, who provided us with excellent customer service and guided us through the process of accessing our storage space, downloading the app, and purchasing insurance. If you ever need to rent storage space, ask for Keilada, she is amazing!!

Very informative, nice and understanding. Property was clean.

Keilada has been excellent we appreciate her changes.

Shamia was so helpful to me and my husband. She got us the right Space and she has such a bubbly personality. Our experience was Quick and easy due to the lack of time we had to move.

Great service

Keilada was outstanding to me and my family went over and beyond public storage expectations I love it! She is a KEEPER YOU DONT WANT TO LOSE HER!!

Keilada was the best person on the shift! She's was very professional

Keilada

Keilada excellent service

Keilada is a excellent manager welcome to new location.

Ok

Everyone was extremely nice and very helpful. Knowledgeable as to the products they are selling. Michelle and Sara was very helpful in helping find the storage unit that was needed. I would recommend this company to my friends and family.

Still loving this place! Great service Sarah

Maria's customer service was exceptional. She got me in the right size unit quick and easy. Thank you for all your help Maria! She deserves a raise!

Maria was so helpful! She showed us varying sizes and was able to get us situated and made it a seamless process. Thank you, Maria!

I just came in this morning to get some information on pricing and sizes for a unit. Maria couldn’t have been a bigger help! She was very thorough and so nice. I definitely know I’ll be coming back to this location when I’m ready to get a unit!

These people are scamming people out they money!!! For 7 months our rate was 139.00. Then in August it went a extra 30.00 and the. 1 month later it went up another 30.00 !! The management at this specific location are clearly pocketing the money!!! Here we are struggyto pay the 139.00 per month becos we are both disabled and they steadily upping the rent !!! We called other public storage places and the rates remain the same!!! We already struggling and for the management of this 4555 South Blvd location to scam us and try to pocket extra money of us is horrendous!!! We will be reporting to BBB first thing Monday!!!!

I had a storage unit here and they gave me one with a faulty door. Someone was able to lift the door and steal almost all of my personal belongings. The office and corporate are impossible to get in contact with.

Markee is so wonderful thank you so much for your help very friendly

From my experiences, no one is ever in office when I do decide to come nor can I access my unit during business hours. Unreasonable especially since I come when I get a chance to because I travel for work so by the time someone contacts me it’s irrelevant. A day or two later is too late but I’m always contacted right on time to remind me of my due payments 😞

I did all my paperwork on line and all was set. Went right in and found my spot and that was that.. It's neat and clean.

Les ase falta personal para servicios al cliente que ablen español es lo único malo mucho tiempo lo mantienen esperando en línea para esperar que conteste la única persona que abla español...abemos ispanos alquilando unidades así que merecemos un buen servicio al cliente en español para cualquier información que necesitemos...

Just got my unit today and the ladies at the front office were so helpful and very nice to work with! My unit was clean and easy to access. Definitely worth it!

Thank you a bunch Chanique! On point, helpful, and friendly customer service. I was in and out and she showed me the right amount of space I needed! Thank you ladies will recommend anyone to rent out at this South Blvd location.

Property manager was very helpful and got me into the unit quickly. She explained all details of the rental and the place was immaculate!

Easy move in and move out. Excellent location and great service from Ally. She's great!

Please give these lovely women working here a raise 😂💪🏾

Excellent staff - very knowledgeable and helpful throughout my entire process - will recommend to anyone needing storage services

Best store ever super nice and helpful staff always keep my belongings safe and secure

Nice clean place

Thanks tamika for your help

The staff here is top notch! Management is amazing! The customer service I received was over and beyond expectations. I was in great need of help and they worked with me to find a good solution and fit. They are very good with communicating and getting the information I needed in a certain time frame . They took good care of my situation and all of my loved possesions...I trust in them and my belongings and would reccomend this location because they do truly care!

Jo is awesome! Great customer service.

Came in today and Ally was great. Definitely will recommend to family and friends.

Was able to go in and out without a problem

It is so bad I want to give you a zero, but that’s not possible so I give you a 1. Lost story short my husband and I had our belongings in this unit for maybe 3 hours at most. It smelled awful in the “climate controlled” building. It hit me as soon as we walked in but I thought I was over reacting. Moving is stressful enough so I didn’t wanna make a fuss about it. We moved our stuff in and after we left I had a pounding heading due to the potent smell of moth balls and chemicals. I couldn’t bare the thought of leaving our stuff in the unit for 2 months and have that awful smell seep into all of our belongings. I told my husband I wanted to find another facility. I’m so glad I trusted my gut because when we returned to move our stuff out I noticed something in our unit. Rodent poisoning. YUM! We tried to get a refund but the district manager denied it because we used our gate code 3 times. 4555 south boulevard

HORRIBLE!!!!!!!!!! My unit was robbed in November due to a lack of adequate security (no video surveillance, staff didn't seem to care at all)....and the insurance they offer you is a SCAM! Their phone lines go straight to voicemail and no one ever calls or emails you back despite their guarantee of "fast claim resolution". Never, ever, ever will I recommend this company to anyone I care about. If you care at all about your possessions, do not store them here!!!

Awesome experience. Very friendly and accomodating staff!

Best staff.

Cuales son sus Precios x espacios?

I rented space for about 1 1/2 years. The facility is very secure and was always spotless. The staff was very friendly, easy to work with and helpful. Excellent across the board...I would highly recommend!!!!

I had such a good experience. Honesty was so professional and answered all of my questions. I definitely recommend.

Honesty was a big help!!! I would definitely store with this property again!

I had the best experience with honesty she was a big help!!

Honesty was the biggest help today,I love this place

Ally was amazing. Great customer service and I look forward to storing here

Always a pleasure with the staff. My mom and I were on site this past Saturday around 11:00 am until about 1:30 minimizing her items. The young lady that was on staff was AWESOME all the way around. If question we had she had an answer, she helped and made sure we were ok. Nice clean facility.

Yes my move in specialist with the pitbull dog is fast

I just had the time to finally sit and write a review which I don’t usually do but I have to say the store manager Renee was so helpful and patient I didn’t really know what I was in for but after all said and done she directed me to another location for the correct unit that I needed and I was well informed and confident I got good service when I left

Renee was amazing and very personable !! She made sure that I was satisfied before leaving . Every question I had she answered , and if she didn’t have the answer right then and there she went above and beyond to find the answers that I needed . Thank you !!

Cherese was has great customer service no she was awesome.

Mgr same she would get back to me. She never did. Poor customer service.

Renee Is A Great Employee. She Helped Me With Any Questions Or Concerns I May Have Had. She Is Very Nice & Hands-on. She Broke Everything Down To Me Instead Of Sugarcoating Like Most Places. I Love It There & I Will Be Sure, If Need Be, Be Storing My Things There Again. She Is Such A Sweet Person & Very Professional. I Highly Recommend.

Ms. Renee & Ms. Kalisha are so helpful & kind. They helped me set up my account to pay online. I really appreciate them. They deserve a raise because they understand good customer service. 👏💖😊

renee helps me out alot shes carefully when speaking to me and other customers even when the give her a hard time for no reason im glad i came here because talking to her was actually kind of fun.

Cherese and had very nice customer service this morning

Cherese Is wonderful. She’s very patient and knowledgeable about what she does. It is very important to her that you find the right fit and the right price. Five stars no doubt! Awesome customer service!

Highly recommend coming too this storage place . Manager Renee was so helpful ! I was asking a lot of questions and she was just so patient and had all the answers to them. I can really tell she’s a very hard worker and loves her job. Thank You, I’ll be back !!

Super great service from the young ladies at this location! New app is also a nice touch!

Cherese , Great customer services & a very nice person.

Great customer service, the staff was very friendly and helpful...the manager Renée answered all of the questions I had and was very professional about explaining things I didn't understand...definitely good business

Danika was super helpful, walking me through every step of renting our storage space. Thank you!

Renee delivered an amazing experience! As a first time storage renter I had a lot of questions and she was able to answer all of them. She was very helpful and was upfront about all of the costs. I could also tell that she was a very hard worker because she was throwing trash while it was raining. Very thorough and honest and nice property manager.

Rachel gave great service today. She made me smile.

I give them ZERO STARS. They are constantly trying to raise the rents. I got an email after 3 months saying my rent was increasing by 25% !!! BEWARE!!! They charge you for climate control but BEWARE if you're near the garage doors because they leave them open all the time. AND BIRDS FLY INSIDE. And they "poo" in the units. AND, the unit I was shown had a dead bird stuck in the screened ceiling. And it had lumber and bird poo all on the floor. So they "moved" me to another unit but would not honor the rate I was quoted online. Had to get the district manager Zach "request" from corporate to adjust my rate. And now they're raising the rent after 3 months by 25%. And Zach acts like he can "do me a favor" and "meet me halfway"... but "it's not fair to all the other tenants to give me a reduced rate." REALLY? That's corporate speak for "F-off". Take it or leave. I'm already paying over $1200 per year for a unit. And have been for the past 5 years+. NOT THE WAY TO KEEP CUSTOMERS.

Awesome and polite. Had to change size of unit and was available with no issue. ( NEEDED Larger unit). Totally recommend, this is the 2nd time using this storage facility. R. W.

The employees are always friendly to me, and help out with anything asked. My storage building is in a strange location, but its quite alright once I got used to it.

Here is the water damage caused inside a unit at this location. All my collector books molded & ruined. It has been over two months & the insurance purchased through the public storage has done nothing besides provide excuses saying they need more information & more photos pertaining to the damage. No one at this facility has attempted to help with this issue or even taken a moment to show they care. 28 years of a collection ruined. DON'T put your trust in these storage facilities. Updated 10/20/2020: Originally this claim was started on 6/30/2020. They left me a messaged asking me to accept a measly $672 on 10/05/2020 from an unknown number that I can't call back for my ruined collection of books. I have called to just speak with someone every day since and still have not heard back from anyone. I will can not express more how terrible this company is, they have left us in the dark the entire time showing they truly don't care about anything you store with them. Save yourself the time, money and your possessions! Don't allow this terribly ran facility destroy your items as well. They prove they only care to take your money.

Quick and easy. Very helpful. Thanks!!

I just moved room town a month ago and was experiencing a hard day, but when I got there the manger Renee was great help to me! She was a true blessing for helping me figure out the right size I needed down to helping me move my bed into the storage! The customer service from the team there was beyond great! Highly recommended

Danica at this location is great to work with! She was very helpful to me and was a great advocate for me in my time of need. Really appreciate her time and professionalism.

Great storage, great people. Renee is very helpful!

Are all units climate controlled?

Mikayla gave be excellent service, made it very clear and easy!

I was helped by Mikayla, she was awesome. Got me set up that day!

This facility is top notch! Manager Renee runs a tight ship and makes us feel as secure (as possible) about our property. She is a credit to the company and truly cares about her customers. Her assistant Keisha is no exception. Polite, professional service is what you'll get at this location. -2 year renter

Thank you Jairo for your fast and excelent Service today

That’s real dirty how y’all gonna increase the price on college students especially now since we aren’t going virtual for the next school year, so now I gotta drive all the way down from Ohio to go pull this stuff out. $44 a month for a closet unit is ridiculous.

Excellent service with transferring my current unit! Kiesha and Mikayla were wonderful and very knowledgeable. They walked me to three different units to make sure I was okay with the interior before renting

Kiesha was excellent and gave me great customer service and was very helpful with bill payment and making changes on my account. I will always use her as a referral for other people to come in. 10 stars!!

Gracias jairo

Keisha and Renee are so amazing and super professional. I am a return customer and would never consider using any other storage company. Thank you again!

Kiesha was excellent and gave me great customer service. I will always use her as a referal for other people to come in. 10 stars!!

I’ve had a great experience so far. I couldn’t have asked for more from Ms. Renee - so professional and helpful in setting up a new unit for me! I appreciate the digital security measures at entries and gates and I feel safe leaving belongings here. The whole process was simple and fast, and a good value. Recommended!

Walter was great. Very professional and courteous. He was so eager to insure I had a great experience.. thank you

Thank you Walter for excellent customer service today. It was very fast and easy👍

Rene has great customer service

Renee was very helpful and congenial!

Mikayla did a great job. Fast and efficient!! Second unit rented and very satisfied

Dee was wonderful, very helpful and knowledgeable

Dee D is an outstanding person who provides terrific service. She goes to all sorts of extra lengths to make sure you are satisfied

Dee was great helping me with getting storage after my apartment caught fire. She great and left me a smile

Dee is a wonderful person. Very welcoming and kind.

Dee was great. Very helpful. Wonderful personality.

Dee was very courteous and professional. Clean facility

Mrs Renee was awesome

Mz Dee was excellent in her custom service

Dee was very informative, she showed me several spaces and helped me make an informed decision!

Dee was totally professional a.breath of fresh air

Ms. Dee was wonderful, she walked with me and showed me how to unlock and open everything properly!! GREAT CUSTOMER SERVICE

Great customer service, efficient location and a fair price.

Dee was amazing and she was very helpful

Dee was great! In and out in less than 15 min.

Great service from Ms. Dee

Thanks to Dee. Excellent service and Delightful visit.

My dad had a unit in this location for over 25 years and recently we had to empty it. Dee could not have been more understanding and helpful. At some point a bottle of dishwashing soap had turned over and emptied onto the floor and I was trying to clean it up. However, every time I rubbed over the area with a Swiffer, it just kept making bubbles. Anyway, she allowed me to use their mop and bucket, which we had to empty of suds 3 different times. I would recommend this location and Dee all day, every day.

So today I was there day was not so great but Ms Dee! Was a bright spirit you all need more like her Thanks for turning my day around...

Dee is the BEST at what she does. She should have 10 Stars. Thankyou so much.

Dee was great so helpful.

Dee was great and the check in process was quick and easy.

She was amazing! And take care of us so good! Thanks Dee!

long will I have before my belongings are locked up and sold?

The lady named Dee checked me in . She was very helpful and friendly. Definitely as asset to your company.

Good experience when come here to pay bill. Dee is always nice and willing to help me out. Thumbs up

Ms. Dee was extremely helpful during my visit today. If they had 10 stars I'd give it just cause of her customer service. Better keep her.

Great experience today with setting up my public storage. Dee was very friendly and helpful. She was very knowledgeable and answered all of my questions. I must also mention Renee from the location on Park Road. I went to that location first but they did not have the large size storage unit I needed. She was very helpful as well and searched for other locations and called ahead so Dee was expecting me. Great team effort between the two locations and both Dee and Renee were genuinely interested in helping!!

All of the employees I interacted with were great, especially Dee. They are responsive and knowledgeable. Highly recommend this team and location for storage.

ms. Dee helped me out so much!!! Very helpful and knowledgeable about everything!!! Customer service was awesome!! Made it easy and fast!

Excelllant service helping me downsize and transfer to a smaller space.

Renee was helpfu a pleasure to work with.. Please keep as an employee!!

Dee & Renee helped me above & beyond to get my payment made.

Ms. Dee has been a big help to myself and crew. We have been doing Construction at property. Everything we need she helps with a smile. Great worker

Public Storage has great staff. Renee answered questions in a way that we can get. Thanks for all your help. We will be back.

Helpful courteous staff, clean facilities, easy access.

I had originally reserved a space at another storage company but upon my arrival the unit was not clean and I didn't want to store my things with multiple critters. If you know what I mean. I called Public Storage and spoke to DeDe and she reassured me that my items would be safe without squatters taking over my stuff. She made me feel comfortable with my decision to store there.

Ms.Dee I would to think her for helping me out with all the questions she answered for me they need to have someone like her at every public Storage

Dee is a superstar. Very pleasant to know and work with. She was very efficient and knows her business. Awesome! It should be 10 Stars.

Katrina was great she has good customer service skills

Katrina And Thomas Made my experience seamless

Katrina gave me good, friendly service.

Ms. Dee She was very helpful extremely Professional

Dee did a great job. 5 stars!

Ms Dee is the most wonderful and sweet And helpful employee that you all have please give her my thanks and appreciation ,,, Demitrios Cavouras

Poor service from the manager Zach james and the clueless receptionist guy at the front desk. Thank you Ms Dee for your help!

I had to get a storage last minute, the website was very easy to navigate and while I did the reservation the same day I had no issues with my storage. Renee was very helpful, knowledgeable & created a pleasant customer service experience. Her positive energy, willingness to help and efficient service was truly appreciate during a very stressful move. I will definitely use this storage facility again.

I came in to rent a storage space and was welcomed by Danika upon arrival. She answered all my questions and helped me with finding the right size unit to store my things I appreciate her customer service and work ethic within public storage

MR CAMPBELL greets you very well a

Schmir was fantastic and took time to make us feel like family and gave a great over all experience.

Very Professional... And Knowledge

Very helpful and friendly staff. Tasja went above and beyond to make sure my rental went smoothly.

Great service the manger schmir was very professional and extremely nice .

William asked me if he gave us 5 star service today, and you know what, he actually did!! pleasant and friendly!!!! Thanks

I was greeted by a very nice young lady named Lacey she was well informed and pleasant to work with. She made sure I was made to feel important.

We had no idea how clean and convenient the Public Storage facility was at 4555 South Blvd! Markee showed us a variety of sizes so we would be comfortable with the decision and Tamika was helpful with recommending boxes and packing supplies. Definitely recommend it!

Tameka was extremely helpful and took care of all our needs.

Tameka did a great job with getting our storage space.

We have used this location for the past 4 years and love it, however our most recent transaction we dealt with a young man by the name of Will and he was AMAZING! explained everything perfectly and was super helpful! Best customer service I have ever received in any retail setting. Thanks Will!

Professional, fast and polite which is all I ever ask for

Really amazing service

I dealt with the manager Lacey who was absolutely awesome and funny and helped me make the most of a bad situation by saving me money on a comparable space! I cannot say enough about her! Thanks again!

I received the most welcoming experience from Lacey when I visited this location. She answered all my questions and made me feel comfortable about leaving my belongings in storage. Great customer experience with a pleasant, friendly attitude. Thank you for your help!

Excellent service from Erica and Lacey. Very professional and knowledgeable about whatever questions we had and also every promotion available.

Will was AWESOME! Great customer service, friendly smile, and so attentive. He even laughed at my bad jokes!!! Thank you, Will!!

Good experience we were treated very well Will took good care of us.. we truly appreciate his help

Great customer service.. I went to 4555 south blvd and they treated me nice. Awesome team!! 👍 Till this day, William still provides excellent customer service.

The staff is very friendly and knowledgeable. The prices at this location were the most reasonable in the area. I am a little further from home but it's okay because the staff makes you feel like your not just another customer. The property was clean. I am glad that I found this place after visiting 4 other facilities. I will recommend!

Very professional experience from Customer Service Representative by the name of Tommorra. She was very detailed in the which storage unit would benefit my mom and I. The store Manager introduced himself and was very helpful as well. Very thankful because moving is always a very stressful time so it was great to have a reliable storage facility close by.

Tommora and staff were very helpful and courteous. Would recommend them.

Love public storage room. The employees are super helpful and have helped our company. Thank God for strong woman like Tommorra! She is very helpful and is not afraid to help out myself and Duane McLaughlin.

Tar Sharnel was absolutely great!! Pleasant and did a fantastic job. We need more people like her.

Moving can be so stressful and Tiasia and Renato made my experience very smooth. They were friendly, and they answered all of my questions!!!

William was very helpful

Great service from staff.

Tierney really helped me out and had excellent customer service

Had a great experience here paying my bill. I'm glad I was given this location to store! Tierney & Shadiqa are awesome very friendly!! Thanks ladies for everything!!!

Tierney and Shadiqa were extremely friendly and helpful today. In addition, William was excellent when I met with him earlier this week! I would definitely recommend this location!

Great customer service. We shared some good laughs. Willie Redel was very kind and respectful.

Ripoff too expensive....just throw your junk away, u don't need it.

Thanks to William for all the help and assistance. We came to move in a client and the manager William was more than accommodating with the use of various entrances to make the move easier, the use of orange push carts, and sold us some moving blankets to protect the clients belongings. We don’t usually get this kind of service from other places

William continues to display excellent service once again!! I will definitely recommend this location to anyone needing your services!

Christian provided me with excellent service and a beautiful smile.

Tierney was the one who took care of me she did a great job I can see myself coming back here and referring people to this location for storage. Thanks Again Tierney. 📦📦🚚🚚🔐🔐👍👍

Tierney was awesome!! Very personable and very thorough in letting me know all that I needed!

Great place reasonably priced

Great place great people

In short do not lease a unit from this location. The gate has not worked in over a month, the back doors do not have locks and the cameras system only covers the open gate to catch if someone damages it. On 10/6 12 units were broken into and found today 11/6 another 5 broken into the same way. You would think that if you were compromised a month ago, you would fix the issues so not to happen again. (that would take intelligence) Then the lack of urgency or compassion for the items taken from me. I will be moving within the month. Don't Lease.....

Christian was such a wonderful help! He greeted me with a beautiful smile & walked me through the entire process with ease!

Was professional an Patrice and william was very knowledgeable in explaining things to me. I was so pleased with my experience an fell comfortable bring my belongi he to your company "Thank You Patrice"😊👏😊

I had a very nice experience with Brenda she was very professional and her customer service was outstanding thank you so much Brenda with helping me with my selection of my storage unit

Very nice people. Facility is a little outdated. But does the trick for a reasonable price.

Helped a client move in, the manager Will showed us the best entrance and let us use a few of the push carts. That made life so much easier

William and Vina were amazing they were very patient and polite took they're time to make sure you got the best deals and was satisfied with your purchase keep up the good work guys !!!!!!

It Started Out Bad, But They Made A Helluva Recovery! I had booked online for a low Summer rate with a nearby Public Storage facility in Charlotte. But I was stunned when the facility called later in the morning to say they had rented out the storage locker to a walk-in without checking their email confirmations first. They then told me to call another Public Storage facility and they would offer the same low rate. I called the PS location and they assured me they could match the rate. But when I arrived to pay, they said they could not match the rate and wanted to charge me a higher price. I told them I felt this was a bait-and-switch and it didn't feel honest. After pleading my case, the staff offered a lower rate, but still a rate $9 higher a month than I was originally quoted. I went ahead and booked because I was on a tight deadline. The staff was at least accommodating, as I was ready to leave and book with a rival storage facility. William, La Donna and Latrice were very polite and understood why I was so upset. While my first experience with Public Storage started out poorly, the staff made big comeback! I just wish I could still get the original Summer rate I had been quoted initially.

Great

Great experience. Patrice was patient, kind and explained everything clearly. Her co-worker William was also very helpful and both were very professional and did a great job. Facility was clean and easy to get in and out of. Highly recommend this location.

William and Patrice get a excellent wonderful job for my customer service

It's always a pleasure when you can go into a business and deal with genuine people. William was great to work with!

Patrice was excellent to work with. I have never used storage before and she explained everything so clearly ans provided excellent customer service. I appreciate all her help and knowledge.

Nice

I had a last minute storage need for a 10' x 10' unit. Tommorra and team worked with me and I was out the door in 20 minutes with keys to my storage unit. It was a friendly hassle free experience.

Patrice was excellent for it to be her 2nd day.

William provided great service with a pleasant and helpful attitude. Customer service is not out of style here.

I had a great experience today William, LaDonna and Tommorra were all really helpful and knowledgeable about the storage units. They gave me a tour and had me set up in less than 15 minutes. Very impressed with the property and the prices!

William, Tommorra, and LaDonna made this an fast and easy process

Was very nice and pleasant and they KNEw what they were Was very impressed by Ladonna ,William and tommorra a lot loved it.

Shaqueena and LaDonna were professional and provided exceptional service. They gave a tour of our future storage space while providing insight of all security measures. After purchasing our unit, we felt welcomed!

Great service Anna was very helpful and kind she was nice great very happy easy 123 🤗

Heather got me all set up with a new unit and made the move-in process a breeze!

Dana is great

Dana

Came in to make a payment on my unit which was at another location least name Dana helped me she was great!

Dana is the best. She was really helpful. Amazing customer service. Above and beyond

Dana has great customer service!

Great customer service from a lady name Dana with a beautiful smile, I will definitely be back and recommend this location to others.

Dana is great!

Great service by Vina!

Came in today to make a payment ... gentleman named Chris was very professional, helpful and nice...

Great store

My unit was broken into at this location and it was also the only reported unit broken into at the time. Several items, some of personal value were stolen. Despite several attempts to contact the property manager and contacting customer service, nobody ever contacted me. I was told by customer service that they had contacted the property manager on two separate occasions and was still never contacted. This is unacceptable business etiquette.

Dana is the greatest.

Went into public storage wanting to know about size and pricing spoke with Dana she was very helpful and great customer service

Dana and Christian were awesome they help me today with my rental process great customer service!

Dana was helpful. Great staff. Suited my needs.

Friendly staff, competitive prices, ample storage space that makes other storage facilities pale in comparison. I am very happy with my experience so far.

Great facility with excellent customer service! Dana is fantastic!

Jason is always very helpful and courteous. Enjoy doing business with him!!

Safe place to store goods.

It a good spot for me

Absolutely terrible. My fiancée and I have a unit with this location only because the other local location on Crump Rd did not have space. When we got moved in, we had a rate that was supposed to be secured for one year. We've only been here for three months and the bill has never been correct: they've been overcharging by about $30. Additionally, we got a notice in the mail today that the insurance that we purchased was being cancelled for nonpayment. Elliott, the district manager, has been less than helpful, has neglected to return calls and has not followed up with the rate change request. If you need to purchase a storage unit, I would recommend going anywhere but here.

Alexis was excellent. She went above and beyond to ensure I got everything that I needed!

Teray was excellent. Casey is a wonderful manager and addreses my concerns. Now for staff named Alexis is very funny and makes you laugh and feel comfortable.

I had a wonderful experience with Alexis. She was well mannered and very nice and helped me out with my new unit! Way to go!!!!

Casey and Shannel were very helpful today! Excellent Customer service!

Casey provided prompt and knowledgable sevice. Thanks for making this a quick and easy experience.

Clean and convenient

Great staff and service

Tiffany was very helpful and answered all my questions.

The service I experienced when dealing with this location was amazing. Tiffany Brown was extremely helpful and courteous. I will definitely be coming back. Thanks again Public Storage!

Great experience! Very helpful, knowledgeable and courteous. Facility was clean and easy to get to. Thank you Public Storage!

Very convenient. Fast friendly service. First time I have used Public Storage and am very pleased. Expecting to be a long term customer.

Casey gave good service and one of the nicest and cleanses store's I've seen

Tiffany and Alvina were very helpful and very professional.

Tiffany was helpful and friendly. Would recommend this facility in the future.

That gentlemen richie, he have such good customer experience, it's his smile that he have that lighten up the conversation. he knew his way around like he been doing this for years, only to be told he been around for two months lol. it would of been nice to get a unit around my price range but he was very helpful in finding me a storage near me with better pricing at a near by location.

Casey Jeff and Richie were excellent. Richie took me and my husband out to see the space, explained all of the details to us. Came back and explained to us about the moving supplies that we may need for securing our items.Very professional,I will definitely refer this location to all of my co workers and friends who are planning to move. They show true examples of what customer service is suppose to be. Thank you so much guys for an awesome experience.

Ms.Casey, jefferey and Richie were awesome! Very helpful and knowledgeable.. Very clean building and storage units. Thanks yall for great service!

Amazing customer service, clean storage area and have huge space for all of my living room and bedroom furniture... I didn't think all of my stuff would fit, but it did. Thanks public space, Casey you were excellent!

Alvina, Richie and Tiffany were very helpful and accomodating to my needs. Alvina further help explain the process

Went into public storage and talk to a lady name Casey and she was very informative and helpful and looking forward to renting at her location

Kara had excellent customer service and was very friendly and helpful. Highly recommend this public storage.

Great service! Staff was very friendly and helpful. Location is convenient.

Casey was very polite. and helpful to me in finding a storage. thanks casey!

Nice facility and helpful, friendly staff.

Casey and Tiffany were awesome! Great service and great location! Keep it up!

Tiffany was amazing with her off the wall customer service

Rent with them today and Tiffany was great! And the process was quick and easy and all my questions were answered. Awesome experience

Tiffany was very excellent and efficient at her job and was at great service

I had a great experience - the folks there are very pro active, especially Ms Casey Neel who was very helpful, professional and engaging. I will definitely be back and refer my friends to use this facility in the future. Thanks a lot!

Casey and her trainees were awesome helped me find everything i was looking for. Very professional and knowledgable!

The best of the best service every Casey was a breath of fresh air! Great team work and she explained everything in detail. If you are going to rent a unit please call her!

Casey gives great customer service! Great job. Facility looks great too. Will recommend to my friends!

Great service! Casey did a great job helping me fulfill my storage needs.

Great service!!!

I didn't expect to find the great service I found when I walked in and met Casey! She answered all my questions without me having to ask very many of them! It was very comforting to find someone with such a passion for there business. I will be recommending my friends over to this location!

Curtis and Casey were so helpful when I was looking for a storage unit. They took the time to let me see 3 different storage units even though they recommended a certain size. Great customer service and the property was very clean. Also offered me a promotion for free boxes if I bought some! Love getting a deal! I'll definitely rent from this property

I rented a unit with Casey's help last year, and she was wonderful. Due to a move, our office needed to rent a larger unit, and I was assisted by Allison. Allison was terrific in helping me find the right unit and get supplies needed for our office move. This is a nice, clean, safe location with a great staff.

My name is Robert and I feel that your storage facility is very efficiently operated and managed. Your prices are reasonable and the storage units and property are very well maintained. I can honestly give your business a thumbs up and feel good about referring people to store their items their. Thank you for allowing me to give my personal opinion. Sincerely, Robert McCathern

Staffs were very helpful!

Casey and Allison are great. Will tell my friends. Thanks! Keep it up! Enjoyable experience.

Came in today to purchase boxes and was greeted warmly by Casey and Allison. They had a nice selection of moving materials and the ladies were very helpful.

Awesome customer service by Gabby! She was extremely helpful and knowledgable about the units and went above and beyond to help meet our needs. Thank you so much Gabby, we appreciate you!!

Friendly , sweet accommodating staff! Great facility, safe and secure!!

Have used storage units many times and usually use Public Storage - the few times I have not, I have regretted it. Public Storage are the best - they are in great locations, have huge variety of sizes and the pricing is fair. We are moving again and I have just rented a unit at the 4555 South Blvd location - the people in the office are so good! They are very knowledgeable and helpful. This is an excellent location - level surface and easy to get around inside the gates.

Gabrielle Gregory helped me when i came into the office. She answered all my questions about storage and offered me packing supplies for my move. Great customer service

Casey gives great service and works hard to provide the best experience possible.

Excellent service. Gabby went above and beyond to ensure satisfaction. It's refreshing when you deal with people who care about their job and doing it right!

Sabrinna and Casey both had great customer service and are doing great as trainees. Excellent job!

Sabrinna really helped me a lot with all of my inquiries. She knew where everything was located to fulfil my needs. Wonderful customer service and a sincere smile .

Sabrinna had amazing customer service skills!

I really enjoyed Sabrinna Archie's costumer services, she was very polite, she really helped me and she made my visit at public storage WONDERFUL! I will recommend this one to any one

South Blvd PS is awesome. Gabby was amazing. She was very welcoming and friendly. The service was quick and efficient she covered all of my moving bases and got me the space and materials I needed. I was able to reserve, rent, and move in on memorial day. I couldn't be more satisfied!

excellent customer service got a few boxes and staff was very friendly and helpful

Casey really made this a great experience! My need for storage wasn't exactly a good one, but when I met Casey, she quickly took us through the spaces, found exactly what we needed, then got us in and out in no time. I needed a kind heart and am efficient professional, that's exactly what I found with Casey, I'd recommend her and her well kept location to anyone!

Nice clean facility! So many options to chose from! Casey is the manager there and she is awesome! They have a ton of boxes and things to help organize my move

Everything was great. Just wished the storage size estimate was close enough to true size. A 1.5 bedroom apartment did not fit the 10x10 unit that was meant for a 2 bedroom apartment. Overall it's clean, cool inside and Casey was really professional and answered all my questions.

Had help from cassey got a great quote and very friendly!!! Thank you for your help

Their service was excellent and the information they gave me was very helpful.

Great place to store!

I had a great experience at this location, very friendly staff, would definitely recommend this location to my friends & family... THANK YOU!!!!!!!!!!

Got great service with the girls at this location their very friendly and funny I definitely had 5 star service while I was there, I believe their names were Casey,kelly & tiff :)

Casey and Mj were great. They were very patient with my storage needs. Moving is such a hassle and they made it a much better experience with informing me with all the options and information that I will need for my move next month .

Alexis just helped me move in, she is great! She was upbeat, funny and she connected really well with me. I work with people as a truck driver so I know the importance of building relationships with customers.. Alexis hit it head on ! You guys have a great employee. Thank you so much for everything that you did today.

Stopped by for info Casey was very helpful knows her stuff kudos casey!!

Great Service today, thanks Casey!

Casey was very good at her job. Thanks

This store is the best! The manager Casey Neel was soooo helpful and courteous. She walked me through the entire process, and even sold me boxes to pack up all my stuff!! I recommend this store to anyone!!!

Great service. I'm glad I came back to PS.

Casey gave great service.

Casey was awesome at store 08537! Super easy and helpful

Great service! Quick, efficient, friendly!

Easy and fast. Would definitely recommend. Very friendly service.

I've had a storage there for work since last June and the people there have done nothing but help me out with delivery and anything I've needed. Great location.

Great help! Friendly service!

Stopped in to look at prices, property was clean, and staff was very nice and helpful.

Excellent customer service by Joshelyn. Clean environment. .quick and efficient service.

Joshelyn always provides friendly and excellent customer service.

I loved the staff Martha, Nicole and Micheal. They were so helpful, educated and friendly. I recommend any person who needs storage to stop by. Plus Nicole has the best brownies in Charlotte.

Liz M. Was Awesome and so accomodating.!!! :). I needed extra space, and was stressed from personal life strife when I called Miss Liz and explained to her what kind of space I needed. To my surprise when I got to Public Storage's location and she was all ready for me making moving experiments so much easier automatically. The storage space is our clean with great security on site and cameras. I highly recommend it to let anyone needing extra space. Thanks Liz..... It felt like when I walked out a burden had been lifted off my shoulders and Liz was so friendly she had me laughing.

Nice location and good service....Nicole was nice. She knows her job and does it well.