Public Storage Self-Storage Units at 3440 Main Street, Kansas City, MO

My first time at Public Storage and Lisa was so incredibly helpful! She helped me pick out a unit that wpuld best suit my needs and was very helpful with explaining how the renting process works.

4.4 stars is a scam and a lie this place is garbage the older lady is a B and won’t get off her rear to help you for anything they won’t squeegee the water into the drain when it rains so your stuff will be rusty if you don’t prep for humid conditions smells like cat litter and had cockroaches…miss a payment they’ll cut your lock and make you buy another sure ok but if you need to move out and forget your key suddenly unable to cut a lock ha that’s odds and move out in the am on the first of the month too bad you’ll still be paying for the entire month Eff this place trust me

Helped me with what I needed to do and was very informative

Good experience. Price was fair and they were very helpful

The staff are very friendly and helpful and that makes me feel good. Especially Lisa T, Ashley and Maranda 😀🍀🍀🍀🍀🍀🍀🍀

BEWARE- the building smells like urine and mildew. I never used the storage unit. They didn’t want to work with me in the office and pressured me to book online. It’s because if they show you where you will be keeping your stuff you wouldn’t rent it. They refused to give me a full refund even after telling me they would. I feel scammed and disturbed they think I should be okay with keeping my fabric items in a mold factory. Yuck.

Used their storage for about 3 months. When I changed my address, I forgot to update my credit card info, but their staff was quick to reach out to me to ensure I didn't end up paying a late fee. I really appreciated that. While on my process to empty my storage space, Lisa walked up to me and checked in to make sure I had no problems with my unit. She was very kind and attentive. My only qualm was that the magnet on the doors weren't on, so I had to use other things to hold the door open while we moved stuff in and out. Very minor problem so I am giving them a 5 star review. Will be using this business again in the future.

Excellent

Lisa was great

Thanks Amanda for your help

Alexis is was great helped

I got a unit today at the one on 34th and main the sales lady was an absolute angel my daughter was going through a rough couple of day and she needed to move her stuff to a storage unit asap because people were watching it ready to take her stuff I got there late and in the nick of time. I didn’t know that you had to be all the way out by six I thought as long as you had the code you can gain access to your belongings well she came out at six and told me that they needed to close up by six I apologized and almost felt like I was holding her hostage but when I shared my daughter story she I could see the sympathy in her eyes so if she is reading this some how I am so very grateful too you and that you didn’t put us out I know you could have may God bless you Lisa

Hard to access

Lisa at the front was very helpful and kind. She was able to get me a storage unit fast at a fair price.

BEWARE of renting at this property you will not be able to access your storage unit beyond the office hours. She locked the whole place up so if you work at 9 to 5 you were just downright beat. Oh and holidays you can count them out too. I used my storage unit to hide all the Christmas presents for Christmas not knowing this Christmas Eve and Christmas. They weren’t even open we have to do Christmas after Christmas, so if you’re like every other hard-working person in a normal city that works Monday through Friday and sometimes on Saturdays, you won’t even have access to your own stuff oh and Sundays you can count that out that’s her day off she don’t come in

Clean, well kept, reliable. And Lisa who works there was a great help!

Lisa was very helpful and customer skills are amazing

Lisa was very well mannered and I appreciated her service. Nice lady

Great experience from Lisa

great experience with autumn!

I was impressed with this storage! It will get better.

Miranda and Lisa were amazing! Incredibly helpful and professional.

Lisa and Autumn are freat and helped me tremendously and I great appreciate their help!

How do I sign up for auctions at 3440 Main St KCMO 64111 ?

Perfect location for my needs. Super helpful staff. Lisa I think and sorry I don’t remember the other one’s name. The elevator was broken so they allowed me to change to a unit on the ground floor all on a Sunday so pretty amazing service. The carts are so convenient too. Only reason I didn’t give 5 stars is the plastic across the top of my unit has stuff on if and I’d love to have a clean fresh one put up.

Pros: it does what it needs to. Cons: business hours. Set my arrangements up over the phone, had one thing reserved, came in and Lisa? offered a different thing.. Like everything was different. I couldn’t tell if she was trying to move me on her own accord or what but I didn’t take that space. Got the space I originally reserved and everything went smooth. Thank you!

Mrs Lisa and Mrs Ashley answered all my questions and made me feel comforted.

Ashley and Lisa were great! They carefully explained all my options to make sure my very specific needs were taken care of! !

Lisa Good customer service

Thanks for keeping my documents safe and dry. Thanks Lisa for you help. Jerry Harrington.

Worked with Lisa and got what I wanted quickly

That Lisa is a keeper! Really knows her job. Public Storage on Main.

Excellent customer service from Lisa! Got it all done and very honest and informative! Thank you!

Ashley was very helpful

Lisa was amazing. Heads and shoulders better than my experience at uhaul.

It is infested with mice and dirty and the staff are really rude and never wanna help

I am waiting for onsite storage to be available in my building and am using Public Storage in the interim. Miranda and Lisa are the most helpful and very upbeat/friendly. Thanks ladies!

Absolute amazing customer service! Very knowledgeable and informative. I was assisted by Lisa and Mirranda today, both went above and beyond to say the very least. Would definitely recommend to friends and family!

Lisa was very helpful in taking care of a few things that I need and was very pleasant to deal with.

I want to give a HUGE shout-out to Lisa who works at the Public Storage at Main and Armour. She is FABULOUS! I helped a friend of mine empty out her storage unit this past month. We visited Public Storage four times, and every time Lisa was on duty. She was very friendly and patient with all our particular needs--like having to get a new entry code and working around the upper and lower outside gate closures. She was extremely kind to my friend's very energetic and outgoing young daughter, asking her about school and answering her questions about posters and notices she saw in the office. Once, we needed 10 more minutes to finish loading up, and Lisa stayed past closing time to allow us to do that. Moving is always stressful, and Lisa really helped us through the experience by being so easy to deal with, and such a great human being! Many, MANY thanks to Lisa!

Lisa is incredibly helpful!

Lisa on 34th Main was great!!! Her customer service was excellent…thanks again Ms Lisa

Ashley and Lisa definitely we so amazing, very helpful with all my needs and questions, so glad I came here for storage

Ashley an Lisa with the great customer service today

Ashley and lisa very great working with these ladies

Ashley and Lisa were great!

The customer service here is outstanding! Christi assisted me with everything I needed. She answered all of my questions and addressed any concerns that I had. She was very friendly and her assistance was much appreciated and very helpful! Thank you Christi!

I stopped by to inquire about a storage unit and Christie was the one I talked to. She was awesome and very nice. She talked with me and showed me some units, answered my questions and was very professional.

Ashley was really helpful getting me moved in and showed me multiple units to get the right fit. Getting in and out of the storage facility was hassle free even with all the construction going on in the area. Thanks Ashley for making my experience great I will refer anyone who needs storage to this facility.

This is my 2nd time renting from them. So far we're off to a good start. I just like storing my items here.

I've rented from these people for some time and some of the people are super helpful nice and some are just downright bad people and just not the nicest the adjectives that come to mind I will not use here but some of the employees have been just straight up a holes and rude. But others have been quite pleasant. I know there was a manager there while back that was just I can't say anything but really negative things here so I won't.

I did not go there but I was standing by it though

Bianca was a wonderful worker. She was very informative and she listens very well. You can tell she knows her job very well. I believe she deserve a raise with the wonderful customer service she has. Just a heads up God Bless You.

Love the customer services i receive. wonderful

Horrible!!! Never again, Dead mice in my storage unit..

Great service. Friendly employees

Went with a friend to get stuff from their unit. We got there at 5:25 and the gate was shut and locked. My friend called and was told that they closed at 6 and when my friend pointed out that it was not even 5:30 yet they told her that she would just have to use the elevator. when she asked if they could unlock the gate she was very rudely told no an that she was wasting her time on the phone because she had to be out by 6. We didn't even bother going in that day. My friend is afraid to post a bad review because she has family heirlooms in her shed and worries that if she complains something will happen and she will loose her stuff. When I asked her why she feared that she said that the way she was treated made her feel if she caused trouble bad things would happen. Well I may not have a shed there I have seen and heard first hand how they treat their paying customers so I have no issue leaving this review. STAY AWAY!.

Have had this storage unit a month, the times I have had to deal with the front desk they have been so rude and unprofessional. The property manager both times has an attitude and has the worst customer service attitude I have ever dealt with. I was told by two different people conflicting information. The whole area is a nightmare.

It is a nice storage place. I picked up a temperature-controlled unit had a very fair price.

Wow, Have not even had public storage a week, and this location off 35th Main is the worst. Not open on time. No gate for after hours. Wow, up here a 2nd time its 10:0 and the doors are locked it's not open, cant get in to get my items, and had uhaul truck on reserve. Wow.

How do I pay my bill online?

Front desk person very rude and for as much as it cost it should be much cleaner wish I had of chosen a better place

The times that when you can enter should be later other than that it's cool

Tiffany and Toya are a great team. Thank you ladies

Clean and convenient

Very helpful and fast I was very please w the worker name Toya

Yess i was please with the lady toya who help me

The lady was super rude it was so dark in the storage unit I had to use my flashlight on my phone to see they're for dropping my phone having to move half of my storage unit out to get it while she's screaming at me to get out very unprofessional and disrespectful And overpriced.

I don't ever post reviews but this one is necessary. Do not use this facility! The office is NOT always open during "business hours". We tried making in-person payment and had terrible luck because no one was there and the next Time we came back she said she will be back after Lunch when clearly I am there and need assistance. What!?!!! The staff is rude and does not care about the customer. We have had payment issues both months so far and are planning to leave this facility.

Staff is very rude majority of the time he time and on top of that after having rented there for two years I had items missing out of my unit after the lock was cut by a staff member due to some sort of mishap in the system.

Great employees! Very professional & helpful with sizing my storage unit for my needs. I would highly recommend this place!

Tiffany has been great throughout the duration of storage since 2018 and it’s 2021 I’m just now leaving. I’d recommended public storage to anyone looking for a storage unit. It’s reasonable and they work with you.

I came to help unload for a friend and the staff just shut the orange garage door on me at 4:52pm. So they don’t close at 5pm on the weekend. They close at 4:52pm. When we were here last Wednesday, no one was even here from 2pm-6pm and the staff had deactivated my friend’s gate code, even though her payments were on time, because she had taken too long to unload last time and wasn’t out until 6:02pm and they close at 5:50pm on weekdays (not 6pm). Very unprofessional and staff centric, not customer centric.

Tiffany and Toya have great customer service. Love this location

Tiffany was great love this location

Tiffany and Toya are the best, even tho they're busy most of the time and people are rude to them they hold it together... Keep up the good work Ladies

Tiffany and Toya are great at what they do. Good customer service .

One staff membet awesome other staffzilla

Help my Sister move in today Toya was very helpful

Toya is great

First of all theres roaches everywhere. Secondly a staff member accused me of leaving trash behind and when i said it wasn't mine and I would like her to review the cameras to see that it was there when I got there she refused and started screaming at me.

?????????? No

Lady at desk/cool but the other 2 are HELLA RUDE & DISRESPECTFUL...EVERY SINGLE TIME...not to memtiom rats, mice and roaches!! Awful experience everytime I HAD to go there!!! Do NOT rent here, if you do take EVERY precaution to protect your things against rodent, bugs, moisture and mildew and be prepared for ATTITUDE!!!

All some place. Service was great. Nice size

This place is terrible. Super unfriendly staff. They only stay open till 6 if you are lucky and have closed earlier than listed times. MANY TIMES. Terrible experience. Find another place for storage.

Tiffany and Toya are a great team. Customer service is always on point, love them.

Excellent service I was really stressed that day and Tiffany was very helpful !!!

Tiffany is great, and customer service is always great.

Tiffany was very helpful.. A very wonderful and polite soul

Tiffany was soooooo fricking awesome!!! So helpful!

Toya is so nice and helpful

It's nice and clean and the service was great the young lady got everything done on no time and I moved my stuff rite in

Toya and Tiffany are so nice and helpful

Tiffany & Toya have great customer service turned my day around made our move in very easy keep up the good work ladies with smiles that will brighten your day

I’m very disappointed by my experience yesterday, 05/31/2020, as I have never had a problem with this company in the past. I made an online reservation and was quoted a rate of $25 after fees (5x5). When I arrived the employees weren’t friendly, no greeting rather bothered by my presence at 10:00 a.m. After me introducing myself and explaining my appointment and online reservation. She proceeded to tell me I was going to be charged $40 more than my quote and advertisement of $1 first month. I asked about the extreme differences and a breakdown of what caused it to jump. She rolled her eyes and walked over to locks explaining I was being charged for that amongst other fees. I told her I had my own storage lock and that wasn’t necessary. She then asked to see it, I said it was at home with my stuff! She only replied it only gives an estimate and that there are other fees not listed. No resolution or attempt to show what I was paying for. I told her never mind. I came home, called the Storage Mart on SW Trafficway and got the same unit and a complimentary call this morning for $25. Public Storage is 2min from my home also but I’ll travel before paying for bad business.

Rented a unit for the summer. Location worked out great.Tiffany was wonderful to work with.

MY RED BAG HAS RECENTLY BEEN OUT WITHOUT MY PERMISSION FOR going on 4 years with no way to get it out.

Second Time using this storage facility. It’s a great location and the staff is great. Toya has taken care of us both times and love her personality. I would definitely use them again. Prices are Fair and I like how secure it feels. One thing that can make it better is if the repave and level out the exit, scrape with my car on the way out almost every time.

Latoya and Tiffany are very nice and helpful!

Great place

Tiffany and toya are good at what they do. Love them

They change rates by increasing them and not even asking, telling, or signing a new agreement with you. They are crooked, thieves, and they do not care about their customers they rob them blind, they only car about the dollar. I would AVOID this SCANDALOUS BUSINESS

Steep entry way. Chopped up pitted entry way.

This place sucks rocks please do not do business with this place. Bad place

Not a 24hr access facility. Open less hours than my bank.

The staff was very helpful and there are a few parking spaces inside the building so, if necessary if it's raining or snowing, you can unload without getting wet.

Rent keeps going up with usury fees if late.

Great place

Tiffany was amazing at everything she did, when her location didn't have what I needed, she went over and beyond to help me out! Thank you!!!

Tiff and toya have great customer service. Great location & would highly recommend storage here.

Tiffany was great and customer service is great

They have great customer service answered all my questions and fixed all my concerns ...with great personality.....Anber

Toya was super sweet , showed me a locker space that will work and she gave me a great price ! Will be back in future if needed.

Great staff, good clean facility

Taunya is amazing!!! She helped me out so much in a quick pinch. She is amazing at her job and extreamly professional

Tiffany and toys are great together. Great customer service.

Ok

Boxes these days certainly aren't cheap, but all in all, place was friendly enough and helpful. What's the deal with packing supplies? Is there a tariff on those too?

Being a long-term customer at this place for over 10 years doesn't matter. They only care about money, not customers.

exit is terrible access my truck hit the top but not on the entrance

Tiffany is awesome! So helpful and professional.

Me and my father have a storage facility here and its a great place for storage. Their staff Tiffany always has had great service and a high energy with us. I would highly recommend.

Tiffany was very nice and helpful today

Very clean place friendly staff

Excellent Service Excellent Staff Nice and cool (A/C) Plus, they give discounts 👍🏿

It was quick, the storage was what we were looking for and Toya was super helpful in getting us taken care of. Thank you Toya!

Been renting for 10 months, the facilities are clean and secure and the ladies at the front desk are always very polite, helpful and knowledgeable! Aside from the funky angle of the garage's exit, I have no complaints. 5 out of 5; would recommend

Tiffany and toya are very helpful.

I really was pleased by the support and the incounter i recieved on the phone and in the store they have the kindest, most respectful attitudes in there who would not want to rent from them.With experience i had i would recommend them to who ever need a place to store there goods because i stored mines and i wouldnt choose another place they can have my bussiness here anytime i need it. Special THANK YOU TO MS.TIFFANY AND MR.MIKE.... GOD BLESS YOU BOTH

Excellent customer service. Very polite.

Tiffany had great customer service. And love the location. Highly recommend the location

They were so helpful to me, I'm trying to move and I need a place to store my things. They even offered to help me find another place closer to me. But I chose this one. Keep up the good work and thank you for your assistance. I forgot to put his name in my review. His name is Mike Johnson. Again thank you.

Tiffany and toya are a great team. Thank you for your services.

My customer service rep Tiffany was very informative. Thanks Tiffany!

The staff stole items from my storage. I would highly recommend you do not store your things at this public storage location. I am a single mother and had been late on my payment several times. When you do not pay they cut your lock and place it in your unit. When I went to move my things out of the storage unit I saw that i had a few boxes of brand new wine glasses stolen. This was something I purchased after moving all my household things into the storage and so I set it in the front of the unit. Stay away from this location of public storage.

Real friendly & welcoming employees.

Toya and Tiffany was a great help!

TOYA was a great person to help out when I was in need

Tiffany and Toya are great, moved out today great service...

Love them .. Thanks for the storage unit :)

Tiffany and toya was great..asked about renting units..

Nice place to go

It's okay.the staff are very helpful

To expensive, for someone that's trying to re-establish their place of residence. I'm not trying to pay rent, where I am not laying my head in my bed. The property manager was very professional, a joy to work with. But I feel like that Public Storage owes me a lock.

Toya and Tiffany was sweet and very professional...love the service

Toya and Tiffany are a great team. They have great customer service.

I went to check out a rental with my girlfriend Saturday, Toya and Tiffany were amazing together. The building was clean and they showed great customer service! Keep up the great work!

Tiffany was a great help, she explained everything step by step. Thanks Public Storage

Very clean environment, great customer service, convenient location and most importantly AFFORDABLE! THANK YOU GUYS!

Tiffany gave great service!! Keep up the good work!

Toya and Tiffany are amazing I had a reservation at Storage Mart when to your location Toya talked me into renting I made the right choice these Ladies a great

Tiffany and Toya were amazing! They were very knowledgeable and professional making our move in process a cinch!

To expensive

Ok

Tiffany was awesome I loved her attitude and customer service.. The unit was clean and appropriate for what I need it for..

Tiffany was very awesome and simple. Not allowing the transaction to be difficult and confusion

Best storage i ever rented!!!! Hands down.

Clean and convenient

Customer service here is horrible. I was served by Toya and she was very nice over the phone when I was setting up my reservation. When I actually got to the place, she was extremely rude and extra ghetto. I bought the $1 first month online promo, but ended up paying $40 plus she forced me to pay for thier insurance and was an additional $15. On thier website it says I'm not required to get insurance but it is "offered". I did not have the option of a choice in buying insurance and was not able to rent the unit unless I paid for the insurance. She also seemed disappointed I wasn't paying cash, which makes me think she planned on pocketing that extra money. After the first month I will be moving my belongings out. I'd rather over pay than receive subpar customer service from here. I definitely do not recommend renting here and I'd give it 0 stars if I could.

Good management and nice inside storage units.

The Manger Toya is a real sweetheart. Reccommend this place with full and sincere heart if you need a storage unit that will work for you. They will go out of their way to try to get what you need. ❤️❤️❤️

Was in today with my Mom and Toya was great keep up the great customer service thanks for your help

Clearly these reviews are padded by friends and colleagues; This is the worst chain storage facility in Kansas City - hands down. I have been renting storage units all over Kansas City for well over thirty years. The staff is so inept as to be a cartoon image of bad service. There are mice galore... and roaches.

Toya is very professional and always helpful great customer service

Its a very nice well managed and the customer service is amazing... Hats off to Ashley and Nannelte

Will public storage be open today on fathers day

Nannette was wonderful! She went above and beyond to assist me!

Is entrance to storage open 24 hours

Always nice good customer service

I went into the building today looking for a unit and ms Toya was dealing with a difficult customer and handled it every well. She is an amazing woman and knows her job. Thanks for the good experience.

Awesome place. Toya K helped me out big time. Thanks

Toya King was very helpful and patient. I am very happy with the service I received. Thanks so much.

Toya gave excellent service her explanations were on point her patience were great excellent performance.

toya was amazing girl knows what she talking about! helped me with questions and concerns ! great prices great location just all around great experience

Bad staff

Cool

Unforeseen circumstances made for an urgency to get a to find a last minute booking for a unit. You get what you pay for, I guess, or worse. I did an express check-in because I had hourly movers on the clock, only to be told repeatedly that "it must not have gone through. " Until the very end of the "appointment" where the staff confirmed there was already a pre-existing account... like the one I had made. Was shown units in disrepair, and moldy. The attendant was short, rude, disagreeable and not very welcoming or inviting. Yes this is a self service facility, but some customer service and kindness go a long way. I wish I had gone with a different facility. The access hours are limited, there's no heat, and the attendant was rude, and made a difficult situation worse. I had chose PS for the lower unit rate; never again. It ended up saving me nothing in the end with the difficulty regarding an available unit, and costing more time & money than needed. Also, if using a moving company, there's no accessible loading for any large trucks, so better hope your unit is close to the street.

Staff hard to find site manager

Happy with the service but they should provide locks as well. Doesn't make sense to buy a lock for a few days and then the lock doesn't have any purpose.

Service was impeccable and Toya went above and beyond.

TOYA WAS VERY HELPFUL

Good

I had my things in storage since 2012. I did not want my things damaged, but needed them stored in a place until I purchased a home. Continuously raised the prices on storage yearly, management has a bad attitude and and communication is very poor. Website needs improvement because the system they used charged me a month's rent twice without me clicking the button to charge my account. After I moved my things out of storage they continued trying to charge me for another month's storage fees. Late fees and other fees are ridicously high and are misguided. I had fees charged to me that should not have been and they were not willing to refund. Think before you store your things in Public Storage.

Very Friendly Service

The facility is not what is getting 5 stars... The service from Tameika is what gets the 5 stars. She has a passion for what she does and she does it well. It is very apparent that she truly cares about her customers. You dont see that passion for customer sercice very often, but when you do, it must be recognized.

I used a storage unit here for 3 months while I moved across town into a new house. They clearly have a mouse problem because many of my things had mouse poop on/in them when I got them out of the unit and there was quite a bit of mouse poop on the floor. So gross.

AWESOME SERVICE GREAT FACILITY

My experience with public storage was amazing , Tamecia was very polite and helpful. I've never used a public storage and she made the experience easy and hassle free , I highly recommend that if you want a high quality service and good customer service then you should definitely go there . Tamecia knew her facts about the store and answered every question that I had for her. Definetly a great place to rent a storage

Tameica is the best I be with this public storage about a year and a half.

Tameica gave us awesome services

I accompanied my nephew to the 3440 Main, Public Storage location yesterday and I was treated to a customer service excellence by Tameica, who made me feel as though I was renting storage as well as my nephew. Her approach was very knowledgeable, energetic, thorough, and enthusiastic​. Also, I noticed that any customer who​ entered while we were there received the same v.i.p. treatment in a timely fashion. Mark was also friendly. I would recommend this location to anyone.....#Warren Farnsworth​

Excellent service

Tameica knows what she's doing. I never had to get storage before, needless to say i didn't know where to start. She made sure i understood everything i needed to know about storing my stuff. Wonderful wonderful customer service.

Been here almost two years. Quiet, clean, dry, secure. Tameika is the best, always friendly and very professional

Tamieca Gildon!

Tameica was very helpful in finding the space that was perfect for me.

Tameica. .WAS WONDERFUL I LOVE HER GIVE HER A RAISE..

Imformative and friendly.

My stuff is safe and secure. Always available

My experience was awsome ms.tameica made me feel that her location would make sure my stuff was taken care of. She also helped me find the best deal in my price range. I wou defiantly recommend this location.

Good ms.tamika was very helpful

Excellent, the store manager made sure our needs were met.

Tameica was awsome she treated me as if we had met before she made my first move to a plublic storage great. She explained everything before starting process so that i had understanding of how public storage works before any pay. I was very satisfied with her customer service was outstanding!!! I was very happy with storage location & space she recommended as well and she made me at ease my things are safe!! I applaud them on 34th & Main..i will for sure recommend them to my family and friends in future#firsttimer Angela Brown

Tameica and Toya are awesome. l will use them for future storage needs

Tampico was amazing! She had a great positive attitude and was a joy to work with. She got me all set up in no time!

I rented there last week and the energy in that office is amazing. Tameica and Toya have a great thing going, if you having a bad day just stop in. You'll see what I mean, great customer service ladies, keep up the good work.

Helpful, attentive and kind

Wow! Tameica was absolutely awesome! So kind, helpful, and I could not have asked for a better customer service professional.

Ms.Tamika & Ms.Toya have shown excellent customer service since we've been patronizing public storage. It has been an awesome experience.

I just love Ms Tameica. She is awesome, this woman is one of the hardest working people i know. I keep asking her to come to my company, her loyalty to this company I'll never understand... But i love her.

Tamica was the best!!!!!

Tameica was a pleasure to work with at this Public Storage facility. Easy to sign up and charges were clearly outlined. I had an easy time accessing my unit when I needed to, and Toya was very helpful in facilitating a speedy checkout. Would use again if I needed additional storage!

Tameica is the best of the best good job!

It was a great experience, the ladies were a great help still

Ms. Tameica is the greastest. I have bee been here for a fee years and she has been helpful. Im going to miss her when she leaves. Great asset.

Tameica made our moving process so much easier! Would recommend this unit to anyone!

Tameica did a great job of helping me understand the lease and making me feel welcome. She had a lot of great advice and was willing to work with me to ensure I got what I needed. Thanks!

Tameica & Toya were great, made my day. Professional.

Wonderful service Tameica

tameica was very great with helping me with my servicees thank you

Tamika was very kind and i was going through a ruff time ver comforting place great staff highly recommend self storage good prices

How ironic is it that the lady that helped me has the same last name as me. LaToya is awesome thanks for the laugh and the smile, great facility keep up the good work.

Tampico and toys are awesome. Great customer service.

Tameica Gildon is a wonderful representative of customer service @ public storage

Public storage on main is awesome thanks alot

Fantastic customer service from Tameica and LaToya! Great location. Easy to access (during business hours). Staff was incredibly accommodating in reserving space for me and giving me the best price. Highly recommend to anyone needing to store their stuff in KC!

The staff member in this facility was hostile, abrupt, and downright rude. I reserved a locker online and received a quote and confirmation #. The next morning I was called by the property manager, she confirmed my reservation and set a time for us to meet. When we came into the location, we were asked what we wanted. We told her we had a reservation, and were there to get the keys. She took our name and began listing what we were required to purchase for the unit from her. The price she gave us was much higher than the quote online. When we tried to tell her that the must be a mistake, she told us the "call center is full of it". We hadn't spoken to any call center. After refusing to answer our questions about the price discrepancy, she pointed at a list of insurance plans and repeatedly asked, " which one?" At this point, my family decided to call the call center and ask what the deal was. They told us that she should have asked for a confirmation number, and the company directed us to another facility in town. The second facility was absolutely professional and courteous. I would recommend choosing a different location than this one for storage needs. Good company, bad employee at this location.

My girlfriend and I went in to rent we were greeted by Toya and Tamika these two ladies are wonderful what a great team very professional and courteous knows exactly how to make a move in smooth keep up the good work

Tameiva is wonderful. Love her and toya

I was at the public storage in main st and went in to check about prices this poor woman was working trying to solve a few issues with a couple of people and she handle it with such expert customer service. Smile never left her face she is in a class by herself. Tamika ur awesome!

Tameica and Latoya are very professional ,helpful and keep the property clean and always have a smile on there face..............

Tameica is awesome, I just love her. She goes outta her way to make things right, even when she's swamped. Great customer service.

Ms Tameica and Mr. Craig were wonderful and made me feel very welcome as well as great customer service

Tameica gave good customer service I go for tape she sold me 4 boxes to. I buy storage before only to tameica she good.

Toya and Tamieca was very helpful in getting the space and storage I needed and I really appreciated them.

Ms. Tameica is a hard working woman. Every time I come in she has a smile on her face and always has something nice to say. I love her.

I have been with public storage for almost a year, Tameica and LaToya are a awesome team. Professional all the way around.😋

I needed a storage unit ASAP after a bad mix up with an apt complex. These lovely ladies at this location helped me out, big time! Roenia explained everything and showed me all the things I'd need there. She was very informative and crazy funny! She made me laugh in a situation that I wasn't happy about. Really puts a smile on your face when you get great customer service from someone who likes their job! Thanks a bunch, Roenia! Also, a shout out to a great property manager Tameica! Thanks again, ladies!

If I could mark this lower than the one star I would. Started my storage almost a year ago and let me tell you the customer service was very helpful and they worked with me when things got tough for me. However I go to pick up my stuff out of the storage today and first thing I noticed a few things where damaged. Mentioned to Tameca that someone had been in my unit and she said they where not allowed in the unit. However I get home and start going thru things and noticed that I had about 400 to 500 DVDs that where missing. And my roommate had expensive clothing missing and a few misc things missing. Also had water damage in the unit that had ruined about half of my and my roommates clothes and shoes and other misc things. So just a fair warning be cautious where you put your stuff. Because unfortunately we can't do anything because no one is going to know what happened to our things. Just please be cautious

Very helpful and highly recommended

This is the best public storage location I've ever been too, staff is wonderful and very helpful

Tameica went out of her way to help me & my family out, Great place to store your belongings.

These ladies are great. Fabulous customer service. Great attitudes. Will continue to come as long as they're there

Miss tamika is very wonderful helpful she is also very courteous and I think she deserves a raise I give her kudos in two thumbs up excellent service

We we're assisted by a young woman named Toya and she was extremely helpful in getting us a storage and making sure not only if the space would be large enough but if locks, plastic or boxes we're needed. I would recommend this place to anyone. Thanks again Toya 😊

T&T were exceptionally pleasant.

Tamika is AWWWWWWSOOOOMMMEEE!!!!

Tamika os awesome. Ive been renting here for years. Love her.

I went to public storage to buy boxes and I received the best customer service ever. Tameica new exactly what I needed and she got me a discount on my purchase. Excellent service.

I went into the store today and Toya was very helpful and polite. This is a great place to store your stuff.

I don't think I would rent from this location. In the beginning it is great, but as time has passed as a customer. I am not so sure. I have noticed mice.

Tameica had great customer service, I love her professionalism

Ms. Tamika customer service skills were grade A. Always greeted me as Mr. and always showed respect. I appreciate all the help she gave. ANd always kept a smile on her face.

Tameka is wonderful. Great customer service. Would rent again only if she's here.

I rented today and the ladies there Roenia and LaToya were absolutely wonderful. Great customer service. Will definitely refer people here.

Tameica was a great help to us. She's a keeper. Great service.

Tamika was awesome thank you.

Went into the store today with some questions and Toya and Tameica were very nice and pleasant. They made me feel welcomed unlike a few places I've been to and they answered all my questions I needed to know about payments even job opportunities. They made my day. Two thumbs up lady's!

great service, perfect location, easy access to units and worked with me to get best price for my situation. Much Appreciated

This store needs more help but Tameica did a awesome job helping me get my storage unit she's a good hard worker

Craig is a wonderful sales representative thx for ur help

Tameica is great...I am thoroughly impressed with her customer service and management professionalism... Great asset for this particular location. ..

Came in see some storage and Tameica was amazing. She knows her store very well and has excellent customer service. Best storage place I've seen so far.

I went in to buy a few boxes and the ladied in there were awesome, i have never rented from public storage, but if i ever need them, i will come here. GREAT SERVICE LADIES!!

Tameica took the time out to answer all my questions she was in the office by herself and it was a lot of people there she kept it 100 and professional I would rent as long as she is there

Tameica was very helpful and courteous to my husband and I......u should be very proud to have her as a member of your staff....Thanks so much!

Awesome awesome customer service! Ask for Tameica when you get there. She will take great care of you.

Carolyn was very nice. I feel very safe having my things or items here.

The proper service was taken care of at this location

We were very pleased with the facility and with Le'Cira! She was so kind and helpful, and the whole experience was encouraging. Thank you, Public Storage! Josh and Krista

Le'Cira was a big help

Le'Cira and Tameica are very friendly and helpful. They made sure I got the unit size that I needed for the best value for what I required . Also they are very well informed on the job and just pleasant to talk to.. A+++

Le'Cira was a great help and explained everything to our knowledge.

Awsome

Tameica gave us excellent service today! She communicated with all the customers who came in and made them welcome. We were taken care of quickly, efficiently and with a friendly manner & smile. My husband and I are happy to be using Public Storage.

The cs agent Le cira was very pleasant and knowledgeable

Had a very easy sign up, my helper is Levi. Showed me the unit, walked me through the facility and even brought me a loading dolly when one came available.

The service was great from Krystal T and Tameica. They were very friendly and helped a lot with my storage needs.

Thank you Tameica & Le'Cira!!! We will miss the excellent service ;)

Very friendly service from Tamecia, she was so pleasant.

Ms. Tameica and Le'Cira were great. They kept a smile on their faces and accurately answered every question asked. Even helped with packaging an item I had to ship out. One of the young ladies was off today but still helped out willing. I will not hesitate to return to this location for my packaging and storage needs.

Good

Love the professionalism there

Thanks le'cria for helping me and providing me with great customer service!

They have great customer service ..if i were boss promotions a duh

Very polite, nice and helpful

excellence service

Helpful and friendly

Lecira was excellent!!! Great customer service! Definitely going to use public storage again!

Great customer service from Tameica!

They were very help and polite.. I enjoyed my services here.

loved it and she was very professional and the staff was Tameica

Tameica she was very outstanding, an very helpful,caring,an understanding, she gets A+++++++

My name is Katherine Jones I was at your storage about 2 weeks ago and my experience there was awesome. Tameica was very helpful and her friendly attitude was really like a breath of fresh air. I was there several months ago and was helped by Tameica then also. I found the whole experience very pleasant. She went above and beyond the call of duty. She helped me with getting things out of the unit and told me about the auctions that happen every month. I work with providing a home environment for people who don't have one and I am always in need of household items. The information she shared with me was great. I had lost her Public Storage card she gave me and on my second visit she was there. I could not wait to come in and see if she was there. To my surprise she was there and I told her what had happened and that I would make sure I would give her a review. She was still very helpful and gave good customer service. I was there with a client who was in an abusive situation and I was helping her move from the person who was abusive. Once again Tameica was able to make the experience enjoyable. Thanks great customer service. She is truly an asset to your company.

The service from Le'Cira was perfect. Friendly, caring, polite, and full of Smiles. Thank you for helping me with my needs.

We had a very pleasant experience working with LeCira and the entire public storage staff. The process was painless and stress free. They were kind LeCira did a wonderful job showing us the unit before we rented and explaining the rental process and rates. This was our first time renting a storage place but we feel confident if we need to again we will return to the Main location. Thanks Public Storage and LeCira!!

I came in asked about some units and the property manger tamecia was awesome she was very helpful and nice !

They had awesome customer service and told me everything i needed to know, and they moved me in same day! Great store!