Zena I was helped by Zena Zena today and she was perfect. I gave her a 10 out of 10 as far as being helpful.
Hello My name is Christia Goolsby and I recently obtained a storage unit and was new to the process. Even though I stopped in right before close of day. Representative William took his time unrushed and assisted and supported the process every step of the way. Making sure I totally understood everything. I appreciate the great customer service snd being glad I stopped in when I did. Thank You!!
William and nene where just the greatest help ever i really appreciate them.
Very helpful and I am more then satisfied!
The place itself could use some work . But the customer service from Daniel and William is impeccable and very helpful thank you so much for helping me get a unit and get moved in you guys are great!!!
Daniel was amazing and helped tremendously. Definitely would recommend this place to anyone based on his customer service alone! Thank you so much!
I came today to rent out a storage unit... The young man name Will (Tre) helped me and my mom front start to finish with the best customer service in a while!!!
William was excllent and is has great customer service!!! I was need of a larger storage unit and he worked with me almost everyday keeping me up on the status of a larger unit!!!! He contacted me this morning to let me know the storage I requested was free to rent. I was so happy I started singing I just want to thank you Lord for blessing!! Thank you William for excellent CUSTOMER SERVICE!!!!!
Daniel was so helpful answering all my questions and concerns about storage units and how things work as it would be my first time using one ever in my life. I would recommend public storage for sure!
William was a great help.
I have a storage unit at the 6650 Troost Facility. I had the pleasure in dealing with William. He was excellent and awesome customer service skills!!
William did a great job today. Outstanding service.
I talked to a kind person that helped me out a lot, Thank you Daniel ! I appreciate the help a lot ☺️
Everyone was very helpful and patient and kind.
Daniel is awesome helped me with my million questions I had was very patient was willing to even answer the same question over again without getting irritated that's a big win for me with very good customer service was willing to take the extra step to make me happy and feel secure in my decision
Clean adequate space as agreed, and super friendly staff (William)!
Daniel was amazing helped me out with everything and was so kind even wrote down my code for me cause I can’t remember anything lol!!
Austin and Micheal did, and
Outstanding job. They went above and beyond their job. While I was there with other customers, they treated everyone with respect and politeness. You can't ask for more to dedicated employees.
Brenda and Mary were extremely helpful, courteous, and friendly. I'm doing business with this company because of them. 👍🏾
Mary and Daniel were amazing answered all my questions about future renting with public storage. Facility is big and secure.
Kristene and Nisha are the best in kansas city.....thank you!
Great service from Kristina at store
# 27121...would highly recommend
Sherita was very nice and helpful.
The ladies were nice and helpful
Neshia is such a sweet person and so helpful I'm grateful for her.
The lady at the front desk Shaniesha was very nice and professional.
This has been the best experience for me after all that has happened since the 4th of July everyone here has been kind and very professional to me
Shaniesha was very helpful. Walked me through the application process with ease. Answered every question i had and made me feel sucre about my unit. Amazing customer service.
Very nice and clean. Staff was very helpful and friendly.
I enjoy this location has plenty of space and well lit . The staff was friendly and helpful .
Amanda’s has been do helpful!
Amanda is a great point of sale manager!!!!!!!
5 stars because the staff is excellent here. Very on point in business and funny to boot.
A nice place for storing your stuff like furniture and other things.
Amanda assisted me with getting the app on my phone. Thank you Amanda and public storage.
Amanda Was Great and Very Very Helpfully She Made The Visit Very Easy.. Even Under pressure she did a good job
Amanda was excellent friendly nd great help
Amanda was great helping me put with the size of storage.
Good place to store stuff. The parking lot situation was kind of wonky but that's all right and there wasn't enough carts. Maybe work on getting some more cards and it'll be five stars
The staff is very friendly and helpful I would use this public storage again and it is clean
MARY WAS KINDA AND UNDERSTANDING. TOOK HER TIME AND WAS VERY HELPFUL. HIGHLY RECOMMEND
Amazing customer service and very patient!!
Amanda was kind and very helpful with the needs that i wanted, I'm very satisfied.
Thank you Jennifer for showing me multiple units and helping me pick the perfect one! You were very kind about it and answered all my questions!!!
The storage unit was very well kept, easy to book and I didn’t even have to go get my own lock. Even more so Amanda was extremely helpful with everything and answered all my questions.
I recently had to contact the office to get some help. I was fortunate to get Amanda she was so helpful and really nice with getting me situated as I will be leaving the storage facility since I am moving and will no longer need to come to Troost public storage. Thank you Amanda for assisting me and helping me.
Amanda was great. Thorough, professional, and friendly.
Walked in to get rate on a storage unit the two lady’s at the desk Amanda and Jennifer made my time very easy and explained rules and regulations very well. Will be back. Thank you
Jennifer was amazing today! She exemplifies customer service. She helped my father step by step and never got annoyed. She needs a raise! Thank you so much!
I want to thank Amanda and Jennifer the was quick with helping and very nice! Thank you!
Jennifer did an amazing job helping me out with my storage unit. She made everything really easy for me as a single 20 year old college student!
Amanda and Jennifer went above and beyond! Customer Service was Highly Exceptional! Clean and organized store as well.
Amanda An Jennifer gave me great service! Thank you lady's an public storage. Highly recommend!
Jennifer was great and very helpful.
Jennifer was helpful and sweet
amanda and jennifer were amazing with the help
Very clean.. Great management.. Jennifer is down to earth and it's a pleasure doing business with somebody as personable and pleasant as her.. No complaints here👍🙂 I chose the right place to store my valuables for sure! 👌
public storage on troost gave us GREAT service from jennifer thank youu
Was very easy to upgrade into a larger storage unit. Staff was very accommodating.
Jennifer has a talent for helping those in need. I would love customer service like she showed in every sector of my life as a consumer
I had a great experience with Jennifer this week. She was very attentive and able to assist with all of my needs!
I forgot the workers name but she was so patient and kind with me through the process of getting my unit I am forever grateful
Laura was an amazing help getting everything up and going with the storage facility. I'm "rightsizing" from 5000 sq ft down to ~1000 sq ft and she was able to help me pick the right storage unit for what I needed. Everything fit great with a little extra wiggle room. Laura was also quick to help and answer questions I had. Definitely the team player.
Jennifer was a great help and was very respectful she made sure my bill was paid. I haven't always had a good experience there but she helped the best way she could
This lady is a keeper! She is knowledgeable, kind, caring, friendly, and extremely helpful. She gave me the best service I have had in many years. Thank you Jennifer.
Amanda was amazing. Helped me with a new lock and explained everything that I needed to know about the facility. I recommend a raise.
Amanda is the best great customer service and a helping hand we need more people like her thanks so much
I have rented a unit at the Troost location for a year and it has not always been a positive experience. I stopped in last week to check on downsizing my unit and Amanda was great!! She assisted with correct sizing and even offered to help transfer contents. She is an asset to the company
Krisi was super helpful and friendly, she made it easy to move in!
Very helpful and pleasant.
Had a great experience there Krisi was wonderful so helpful. The building was nice and clean. They got my business thanks to her.
Amanda was very helpful. She told me that I could got to any public storage to pay for my storage and I didn't know that. She is very helpful employee..... I give her five stars ⭐⭐⭐⭐⭐
Kristi and Amanda was great help. Thank you public storage. You ladies are the best!
Ms. Tanya was amazing!! I called and she was able to give me a tour and signed up within about an hour!
Tanya was awesome. I really love the service. And the pull up garage omg love it.Thank you for waiting for me 😆
Very clean and easy to locate and navigate around building.
I had a good experience with this Public Storage. Tanya went way out of her way to help me and made me feel that i picked the right storage place. Thank You
This place is supper clean
Tanya and Cheri were very helpful.
Tanya was terrific. She was kind and knowledgeable. I highly recommend this location. It was nice and new, well lit nice units, clean.
The entryway is a bit narrow and makes it challenging with a Uhaul trailer so be cautious. Could use some cleaning in the entry and one elevator needs to be repaired. But, overall very clean and quiet.
I was skeptical at first by the location, but it ended up being a great fitting place for my needs. Also, Cheri was very friendly and helped me through the whole process.
If I could give public storage on troost a 10 star rating I would, but I guess a 5 star rating will do.
Thanks for everything!
Tanya is an excellent employee. She was very kind and helpful. She deserves a raise!!
This place can be hard to drive into because of people who don't care about anyone else parking right in front instead of making room for others. However, Tonya is an amazing manager, and is very communicative, thorough, nice, and is busting her butt to make that a great place.
Tanya an Amanda was amazing! They were very helpful an got me in a unit without any issues!