Public Storage Self-Storage Units at 14400 E US Highway 40, Kansas City, MO

Nate was great and helped me with everything I needed. Helpful and courteous, the very reason I use the facility!

If I could give 0 stars I would. I purchased a storage unit over the phone because no one was actually at the location when my parent went to rent the unit for me. They gave me a unit on the second floor that was not easy accessible, due to me being pregnant and having to move my entire apartment here until my other one is ready. The walk was so long there was no way I could get all of my things to the unit. I called and asked if they had a different unit I was told yes but they wasn’t sure where it is located and if it would be more convenient. I asked for a refund and was told no because I should have cancelled within 24 hours, which I was never told by the way. I bought the unit on the 5th couldn’t view until the 7th and they wouldn’t make an exception. The seal on the door was never broken and they just got a free 51 dollars from me. I WILL NEVER use this storage facility. Horrible experience and horrible customer service.

Very reasonable pricing for storage.. at least for my smaller unit. Plus 1$ for the first month is an amazing deal! Staff at this location is very friendly and helpful as well. Clean facility too!

They have all your storage needs taken care of

I like being able to access 24/7

My unit was robbed management didn't seem surprised or even care

Fast friendly service

I was just helping a friend move his stuff in there and since the tweekers all camp nearby we didn't feel safe leaving the hatch open or even entering the building without having to keep looking behind us. The right side entrance as you're looking at the building, a pane of glass was shattered, by the squatters and tweekers. They keep the carts to help you move your heavier stuff or to just use so you can take in a lot at a time we're locked up, because of the recent events of the squatters and tweekers nearby. So it was very inconvenient to have to bring everything in one by one. Plus the storage closes at 9:00 pm sharp, so if you have to do any moving after you get off work, you have a limited window in which to do so. I wouldn't recommend this headache at all, ever.

Cube smart storage got 5 stars from me. Since Public storage took over it’s been horrible. I get an email stating my unit wasn’t secured and I need to go and check as the facility can’t touch the lock. Well that was incorrect! Several units were broken into and mine was included. This isn’t their first break in as the desk personnel told me! It’s inside and secure and I have never had a storage broken into. It must be an inside job as someone has to let them in and the guy said they can’t look at all the security cameras due to so many to go through. Although, it happened the night before so that’s not too much footage to look at. And they aren’t filing a police report. My lock was a brinks and looks to me like it was sawed off. I will get my stuff out of there and cancel my storage. This is horrible service and I don’t believe the story.

Five stars! The store manager, Harmony, was helpful, insightful, precise, and showed a level of professionalism and care that keeps me at ease knowing my stored items are in capable hands.

Katherine was great and friendly

I have been storing my extra furniture and keepsakes at this location for over three years and I am very pleased with this facility. Love the management team here! Customer service is first and foremost and they always go above and beyond. I would like to say thank you to Katherine and Bill for helping me out this weekend after I misplaced the key to my unit. Got everything moved out today, 8/16/22. When I return to KC all of my extras will go right back into storage at HWY 40 Public Storage because the staff at this location is very helpful and caring. Not to mention, the facility is safe, spotless, well lit, climate controlled and very reasonably priced. Thank you again!

Zero dock height areas which are ideal for moving trucks. Nobody is ever available to assist with better access to the facility. Instead of unloading your items and walking maybe 50 or 75 feet, you're often forced to instead carry your items 375 yards to your unit. It's ridiculous.

I have absolutely NO idea how this place has good reviews. The beginning of the year someone broke into our unit and stole our expensive tv and Our things were picked through. But only noticed that the tv was gone. But today we went up there to put things in the unit and literally EVERY SINGLE THING we own is gone. Our unit was up to date. No reason why everything is gone. Not even a piece of paper was left behind. Even the glass from the first time it was broken into was swept up. Apparently no footage for this incident AGAIN. The only photos I had of my dad are gone. I don’t know why this happened. It’s like they just let people walk around just to steal whatever they can find. Please for the love of god if you value anything that you own PLEASE do not take it here. My heart is broken. I can’t replace any of the things stolen from my boyfriend and I. -Rebecca

For some reason they can’t figure out how to get my gate access code to work.I was told “they haven’t had a general manager for three weeks now”.Every time I call no one is there.I was also told the district manager doesn’t respond.So who do I talk to about a unit I haven’t reached all month ? Katherine is nice.But,that is about it.

We had a very stressful move on top of it being so hot outside. Katherine was the onsite employee that helped us and she was so friendly and helpful. I appreciate her patience with us and I would like to thank her again.

Katherine was very friendly, helpful and always willing to take the time to answer any questions that I had. She even took the time to take me to a couple of different storage units, so I could see what size that I would need. It is always very clean! I recommend to see Katherine for your needs and questions!

They do whatever they want for any reason they want

Very informative

The Manager Katherine was very patient with me and assisted me in renting a unit that best fit my needs. The place was clean, well lit, and I felt safe. Be sure to visit with Katherine for excellent service.

Clean wonderful

Doris was the best service i have had in a long time.

Doris is a delight and very easy to work with

Nice clean and big areas for reasonable prices

I grew up with out maps,no problem, but now IDK what I would without it now. So thanks Google Maps I appreciate your help.👍🤩

The location is very clean, lighted parking, and Doris is wonderful to work with. She has really helped me through this whole storage process.

This place is ridiculous the management is horrible and rude! I have attempted various times to speak to upper management or administration regarding the adament Refusal to contact tenants on the 2nd floor after multiple thefts reported due to lack of fencing overhead. Even the independence police said they advised them to notify their tenants so people could be more vigilant about their property. This saddens me, especially when the entire company is not empathetic or understanding when people lose sentimental things money cannot replace.

Our stuff got stolen twice within the first 6 weeks we had a unit there. At least the first time, the person renting the unit next to ours was using ladders to crawl over the top. CubeSmart said “this is why you have insurance.” If you rent here DO NOT rent a unit in the top floor and double check that your walls leave no room for people to crawl over.

Theresia is a great person for your company. She is kind, helpful, & keeps everything in order and clean. It has been a very pleasant experience & she does a hundred times better than any other units around you. Thank you, and please thank her again

Super easy, staff was very friendly and always walking around keeping it clean and safe.

What is climate-controlled storage? Do I need it?

BEWARE BEWARE! I transferred my things to Cube Smart from another facility. My things had been in storage at Storage Mart for years never had a problem. Once I came to Cube Smart now all of a sudden I now have a ROACH INFESTATION! I did not store food or clothing only pictures, tables and chairs etc. They were not willing to do anything about it! They told me I should have put roach motels in the unit. It is a brand new facility which is supposed to be climate controlled and secured, NOT! I asked for the number to the district manager they refused! They said they would have him or her call me back. NO RESPONSE! Now I have to leave my stuff outdoors in the rain so I won’t have roaches in my new house. I hired movers to move my things now I am out that money as well because they could not move my stuff with the roaches! UNBELIEVABLE!

Like the temp controlled units, clean, easy to get in and out of. Plus your team in the office is great. Available when you need them. Also the facility is secure.

You were very easy to work with from setting up the account to accessing my unit. Everyone was professional and friendly and very accommodating through all my plans changing. Never a complaint. Price was good also! Thanks!

Nice clean place.

Ms.Harmony was very helpful explain everything to me walking me threw everything she made me feel at ease to know my stuff would be safe im so glad i had the chance to meet her i went home and called my family and friends to let them know Cube Smart Self Storage is a great place if ever they need a storage so thank u Ms.Harmony for ur Patients ur kindness, helpfulness, and ur outstanding professional ness ...

The staff was Amazing!! Pricing is great, as well! 👍👍

Harmonie was excellent I would definitely recommend anyone I know to her location

Friendly staff, the staff is also very knowledgable, the staff makes sure that you are well taken care of. The place is very suitable for anything that needs to be stored. The hours are reasonable. The price for the units are reasonable as well. The staff will call you for friendly reminders if you need to pay your rent or if you left something out of your storage unit.

How do I access the storage facility?

How do I make a payment?

Do you offer any discounts?

the office ladies were very helpful it getting the process started. I tried to reserve a unit online and it did not work. I went to the office and the process was completed quickly and was given a tour of the facility.

Customer service was an A+ from the very start to the very end. The day I gained access to my storage unit I showed up late because of traffic on my road trip. There was only one employee working and she was locking the doors when I arrived. I rushed to her and explained the situation and asked if she could still finish the paperwork for the unit. Bless her heart, she stayed with me about 30 minutes passed her close and gave me a full tour. Fast forward two months, I am moving my belongings out of the unit and I am uncertain if I will have everything out in time. I pay the third month to be safe. Turns out I was able to get everything out in time and the other lady who works here cleared my unit and gave me a refund for the third month. I definitely recommend this specific CubeSmart because of the great employees here.

This CubeSmart facility is amazing and the workers there are also amazing! They made my move in so easy! And when moving out they help me so much with unforeseen issues that came up on my end! The facility is very clean, abs I felt like my stuff was safely stored! The workers here are kind and really care about providing great service!

The customer service from Theresia. She was very knowledgeable and informative. This is my first time in need of a storage unit and she was awesome!

Staff was so friendly and helpful, really took the time to get me all set up. Storage unit and the whole facility was super clean.

The staff were amazing! Every time I needed help with anything they were definitely there to help with no problems! Thanks again for assisting me with my unit!

Great customer service!!! Very.clean facilities

Friendly customer service. Cost rates go up after six months.

The place is clean and affordable. Access is easy.

Nice lady in the office always kind and loves to greet you

*warning* if you make an inquiry about a unit number they can call the police and not let you get your things ever. That's what I learned today. My dad & I got a unit last year and he past away this year. We have a death certificate but the office personnel would only reference that we were on camera and threatened to call the police before we could even explain the situation correctly which she got wrong from a previous phone call. We were asking for the manager number and instead of just giving that to us she kept yelling and threatening. She did call the police after we found a number on the door to call. All this in front of a 4 yr old. If we can get our things out of the big unit we will be looking for a family friendly company.

Loved having a controlled environment, security access, elevator, and loading dock.

My rates have gone up about $30.00 in less than 2 years. Multiple units broke into and nothing done about it.

Great people, very helpful, didn't rush us, explained everything to us, clearly, and the building looked and smelled clean

This is the cleanest and safest facility plus the staff are friendly and very helpful and I've rented a few storage units in the greater Kansas city area.

Great service, Lisa and Theresia were great and great professionalism, highly recommended this location.

I Would Recommend Anybody Too Cubesmart For All Of Your Storage Space And Needs, It's Is The Absolute Best, I Really Love Lisa & Theresia , They Are So Friendly's Always Nice Greet The Customers With A Welcome And Helpful Smile, The Facilities Is Always Neat And Clean Very Comfortable Too Leave Your Belongings, Thank You Cubesmart 😊

SUPER nice employees, very easy process, very clean place! Lisa and Theresia are wonderful!!!!

Theresia is always helpful and kind whenever i see her!

Professionalism, cleanliness and dock door truck access.

Over the past 3 years I have used alot of different storage facilities some of the best (at least I thought) until my experience from cube smart independence. The lady Ms. lisa in the office is definitely a rare jewel. The professionalism along with knowledge and the excellent customer service maintained the entire time was amazing I will definitely refer and use this location for any future needs.

Great units, fair price. Employees were easy to work with. Good notices if payments were late.

The Manager is really kind and guides you through everything. Very informative and great with communication. I haven't been to a storage unit facility where they will go out of their way like this before.

From the very beginning my experience with this location was excellent. The on-site manager, Lisa is very friendly, informative, and patient. The location is exceptionally clean and inviting. I feel secure that my belongings will remain safe I will have no issues whatsoever.

Facility is great. Management is exceptional! Friendly, helpful, professional and prompt. I’ve received the best customer service since day one. Large property is always clean and cared for inside and out.

The staff is friendly and professional. I would recommend this storage facility to anyone. It’s clean, well lit and easy to access.

The office staff was great. I'm not gone yet I still have a cubicle with my sons stuff in it. I bought a house and have space for the items I had stored.

Very clean facility.

Very friendly staff! Facility is extremely clean!!

What a wonderful, friendly, and safe place to hold our belongings. Theresia, was amazing took great care of us, was eager to show us around and answered all the questions we had with a smile. A standard of service that I have not encountered in some time.

Clean inside well lit easy access once a "tenant" so far so good. Potential price increases instead if a flat rate but other than that hopefully no issues.

The Employees Their Are So Friendly, Professional, Prompt And Very Courteous. I Go In To The Office Each Month To Pay My Bill, Just To Say Hello In Person, Cause Of The Nice Way Im Treated. You Have Awesome Employees .Thankyou, Sincerely, Melinda Zubeck

Super helpful, showed me how to get in-and-out of the building with the code you get. let me practice until I was sure how to do it. help me find my way around the big building, and walked me twice, and gave me tips on being able to find my way from the front of the building, and from the back of the building to get to my cube. understood the confusion of all units looking the same, and how a person can get a bit turned around. she was wonderful and understanding. even-though we were six feet apart the entire time, she kept our hearts close. in these changing times, she's priceless. CubeSmart got themselves a good thing going, and they need to keep her for sure. love ya CubeSmart!

Climate control clean facility great helpful staff

Very helpful, prompt and friendly service!! The managers answered all my questions and helped me with all my needs. I am very satisfied with the service at this location.

The staff has always been extremely helpful and knowledgeable. They are also very personable, very friendly, just nice to work with.

Good customer service. The facility is neat and clean. Over all a pleasant experience.

CubeSmart responsible for the simplicity of the transaction, but Theresia Ferguson is responsible for the memorable experience. She is like the family member you enjoy speaking to. It seems like they (company & managers) pride themselves the most on keeping a clean, convenient, and safe environment.

I had the best experience with Cube Smart. The manger for my account, Theresia Ferguson was fantastic. Has some of the best social skills I have come across in quite some time. You got a gem in her. Place is fantastic and would highly recommend.

The manager there went above and beyond to help us. She was very kind and made sure taken care off. If you are looking for a storage unit, then check this place out. Super nice facilities!

The lady was very on point with making sure every question you could think of arguing was made clear and already thought of....she was a wonderful lady who did her job perfectly..... I would highly recommend this facility

Very clean facility and wonderful staff.

Clean, secure storage with 24 hour access. Great service with staff.

The staff was very Professional and the facility is very clean. I have had no problems and would recommend this storage.

Wonderful staff, friendly, helpful and thoughtful. The facility is clean, cool, well lit. One of the best storage places I've ever dealt with.

Clean, convenient, helpful customer service. It’s a safe place to store your items.

Very nice experience, professional staff, helpful, answered all my questions, gave me a tour of facility and the 2 different size units I was interested in. Facility clean and secure.

No hassle. Decent hours provided to access my belongings. Front office staff very friendly and courteous.

Getting the storage unit was easy and super fast. The manager made it extremely catered to us on what we needed and could afford and the space was nice, well maintained.

Gives me a sense of security knowing that my things are Safe & secure thank you ma'am for helping me out great service.

Great customer service with the mgr!

Storage Quality. Storage Accessibility.

Very secure and helpful with my belongings

Far and away my best storage facility experience. Theresia was absolutely wonderful to work with. Should I need storage space again in the future, CubeSmart will definitely get my business.

Great service and very clean. Lisa the manager at the location was very polite and easy to work with. Love the location.

Great place and lovely staff.

The storage place is kept nice and clean. The staff are friendly and know the business. Thanks, Kathy Woodley

Very clean and secure! Love the fact it is climate controlled! Very friendly staff:)

This company is clean and very friendly staff. Unfortunately if you make late on you payment ( you know stuff happens ) then not once but twice now I've gotten incorrect information and then the general manager calls you a liar now about to loss everything I have because of this

Simply the best storage facility I have ever been in. The manager there, Theresia Ferguson was so easy to work with. We had an extraordinary amount of materials to store and had a short time to do it. She walked us through the facility, showed us the different size rooms, and worked to get us the one with the best location for our needs. Every time we have been back to the facility it has been clean, bright and safe. She was very patient and answered a number of questions from the elderly person in our group. I give this storage facility my highest recommendation.

Teresa, Justin and Natalie have been extremely helpful during a stressful move. They have all gone out of their way to provide excellent customer service. The storage facility is extremely clean and highly secure. I highly recommend! My only complaint would be that the elevator doors shut too quickly, LOL!

Teresa was the most helpful person to work with. So cheerful and knowledgeable. A real pleasure to work with. Best storage are around!

We needed some extra space to store business equipment in a climate controlled space. We had a storage Locker for 7 months. The whole experience was great. They have a 4 foot high loading dock, and very easy move in and move out. If we need space in the future we will come back. With the discounts up front on the rent I found the price to be very fair and I have never seen a cleaner storage facility, Cubesmart is a well run facility with great staff. THANKS!!

I Have rented a few units before from other companies and would have to say CubeSmart is now my favorite. The process was a breeze, policies fair, and the management was great, 5 stars.

Theresia Ferguson was absolutely amazing. She was very friendly and helped us find our cube quickly. Overall I feel as though our stuff will be very safe.

I couldn't be more pleased with the service I have received from the staff at Cubesmart. I'm not exaggerating either. The store manager Theresa, has continually gone above and beyond to assist me anytime I needed anything. Not only that but they keep the place so clean and well maintained. It really is impressive. I have had storage units other places before but there is absolutely no comparison. I give my highest recommendation for Cubesafe and its staff.

Nice new place

Very friendly and pleasant to work with simple and easy transaction

Always friendly staff, clean storage environment and great prices!

Efficient, friendly, pro-actively helpful staff. Very clean, well-kept facilities. What more could anyone want? Excellent!

I forgot my eyeglasses and could not read but Natalie was very nice - she helped me get my unit and showed me how to use their locking system.

Staff is amazing and very helpful, best prices I found anywhere. Will definitely be referring people to here. Love the fact it's climate control and very well secured.

Everything was so fast and easy to get done as far as the registry was concerned. Very nice employees and very helpful to answer questions for us. The storage unit was so clean as the whole place was completely clean! I highly recommend this place for anyone who needs a good storage space!🍀

Great prices and outstanding customer service! Natalie went out of her way to accommodate my move-in schedule. Highly recommend this Cube Smart location.

The staff are very professional. The facility is clean and secure. I have utmost confidence in the safety of my items.

Great service here and the cubes are great priced.

From the moment we walked through the doors the staff made moving our house into a storage unit a pleasure, Theresia, was super friendly and informative. She gave us a tour of the facility and clearly explained how everything works there. There is a loading dock in the back where our rented budget truck (26 footer) was completely level with the back of the truck so no going up and down the ramp for us. They also have carts that you can use to make moving everything a breeze. I love that there are no contracts, you just pay month-to-month, also the security there is awesome cameras everywhere codes to get in and out and they walk the property every morning and make sure everything is in tiptop shape. The property was spotless the storage unit was spotless everything looks well-maintained. For the price of a outside unit you get a climate controlled unit that was nice and cold. If you’re on the second floor they’re are big elevators to help move your stuff up and down. Nobody really wants a storage unit but if you have to have one CubeSmart independence is the best.

This is a very clean and air conditioned storage facility. Great location off 40 Hwy and good access to the front and back entrances for loading and unloading. Natalie and Theresia were very helpful and processed my application quickly and explained how everything worked. They were very professional and courteous at all times and answered all questions and showed me the units available for selection.

Has to be the nicest storage place I have ever seen. Very well run and professional staff. Great facility, had just what we were looking for in storage space. Also has a 4 foot high truck dock to unload so if you rent a big truck to move you can roll load right off and take to your locker.

Great customer service, nice clean facility. The staff is very friendly and accommodating.

Very nice people to deal with. Spoke with the site GM Nicole and was pleasant, knowledgeable and put me at ease. Came back the next day and rented a 10 x 10 clean place abd a great location. I would recommend Cubesmart! Jay Moore

My husband and I were impressed with the nice clean storage unit and the customer service. We had looked at a couple of other places before stopping there and Natalie nailed it. She was fun, friendly and professional. Thanks so much!

Great customer service! I was greeted by, Natalie, a front desk lady as soon as I walked in. She got up from her desk and walked over to greet me wearing a very warm and welcoming smile on her face. I knew at that moment that I was going to do business there. I have been to many businesses in my life and I can count on one hand how many times a worker has actually removed themselves from their desk to come over and greet me at the the door. Most agents & staff in businesses just sit at their desk and wait for you to come to them. She was pleasant, kind, knowledgeable, patient, personable, and listened to my needs. She helped me find the perfect storage space for the items I needed stored and explained policies clearly. I recommend CubeSmart to anyone who requires a clean storage company, plenty of space, and beyond average customer service!

Clean facility, friendly professionals.

The best storage facility I've ever rented from! Very reasonably priced too! Super clean climate control units. Friendly and informative manager. Theresia walked me through and showed me the clean well light building and unit. Signed the paperwork, no lease required, btw. Went over rules and regulations. I was out of there in less than 30 min. Thanks Theresia you're the best!

Very good and friendly staff. Very helpful. Being able to access until 10 pm is a big plus.

CubeSmart met all my expectations. Natalie & Theresa were wonderful to work with. The storage facility is very clean & the prices are great!

The facility is new and very nice. The staff is helpful and friendly. The 2nd floor rates are very competitive. RDM

Clean, reasonable, friendly people working there, and best of all climate controlled. Easy and secure access.

Clean and professional! Nice people to work with. Imagine my surprise when they even referred a new client to me after I had moved in! These people are doing things right!

Friendly staff, clean facility, good location, thank you for making the experience as quick and easy as possible.

Awesome customer service!

Theresia Ferguson and Natalie Chapple were very welcoming and extremely cordial during my time with them. They were very knowlegable about the company and facility. I recommend Cubesmart to anyone seeking storage.

Very clean, friendly staff, easy access and reasonably priced. Needs a few more carts available. Several people were moving and we ran out of carts.

Very friendly knowledgeable staff and easily accessible location. This is an all indoor, climate controlled storage facility. The building is accessible from 0630am to 1000pm for personal rentals and accommodations for for businesses allow 24 hour access. Access is granted through keypads at both entrances during the hours listed above. There is a high dock on the east side of the building with a low dock and ramp, for pickup trucks, with a keypad for access into the building. This is a brand new storage facility and is very clean with good secureable storage areas.