Public Storage Self-Storage Units at 14400 E US Highway 40, Kansas City, MO

Nathan was great in helping me find a space

Very friendly and clean

Clean

Nathan helped me find a space

Nathan, has been extremely helpful for my family.

Nathan helped me find a perfect space for my needs

Great service Nathan is amazing he is attentive and a great advocate

Nathan is always a great help when he comes to questions being answered to needing a helping hands with our storage unit. Very friendly .

Nathan was great. Very helpful.

Always friendly staff, clean storage environment and great prices! UPDATE; I am officially changing my review to a 1. And, will be moving out of my unit as soon as we secure other storage. Since we (my husband and myself) opened an account and has had multiple units with this particular property, we THOUGHT we could trust them. Not only do they raise unit rent. (Seemingly every 6mos to a year.) But, come to find out that the premises isn't as secure as we thought! Needless to say, our unit was broken into and numerous items were taken. Including small insignificant things my late parents left me. We reported it to the person at the desk and was promptly given a name of the person whom allegedly did it. When asked about camera footage? We were told that, "Oh, the cameras were down. But, we got a good picture of the person!" And was promptly given a name yet again. Then, we were handed an insurance form, police report number for the wrong police department (which we found out the department with out own detective work), and was told to contact the insurance company. If you have no other options, do yourself a favor and get a unit with a ceiling in it. And, get multiple locks if you can. And, be ready to shell out more and more money the longer you have a unit there.

Nathan was nice and patient ❤️

I would never recommend ANYONE to use this company. Our property was invaded by rodents. The rodents damaged some property and we had droppings in out clothes and shoes. They offered a measly amount of compensation. Prior to that public storage bought the facility without notice from the company that was the owner when we originally started our storage contract. WE HAVE NEVER WANTED TO DO BUISNESS WITH PUBLIC STORAGE. In the past our storage unit was broken into and we were not compensated then either. We believe the theft was an inside job. Stay away!

Been needing a storage unit for a while and this place has the best prices. Adam was very helpful 👍

Nathan is awesome! I was running late to look at storage units and he waited for me and my husband and patiently showed us around and let us choose what worked best for us. 10 out of 10 service and clean facilities.

Nathan helped me find a space, highly recommend

Welcome to public storage, would give 0 stars if possible….expectations

Nathan was super helpful! Helped me go through the process of getting unit and then ended up helping me with upgrading to a larger unit when I realized I hadn’t ordered a big enough unit. Would recommend 100%

Nathan has helped me find multiple spaces, highly recommend

Great customer service

bought a new lock and went to get my stuff and the key never fit. I was accused of losing the key even though he put the key on my key chain cuz I pay for my nails. Funny thing is that the key fit into the locks around it but mine. He's on some shady stuff. Just because my son went to prison doesn't mean that his stuff isn't important to his family. His child's things, his tools are important to us. Question how do I know nothing wasn't already taken out of his locker?

Nate was great and helped me with everything I needed. Helpful and courteous, the very reason I use the facility!

If I could give 0 stars I would. I purchased a storage unit over the phone because no one was actually at the location when my parent went to rent the unit for me. They gave me a unit on the second floor that was not easy accessible, due to me being pregnant and having to move my entire apartment here until my other one is ready. The walk was so long there was no way I could get all of my things to the unit. I called and asked if they had a different unit I was told yes but they wasn’t sure where it is located and if it would be more convenient. I asked for a refund and was told no because I should have cancelled within 24 hours, which I was never told by the way. I bought the unit on the 5th couldn’t view until the 7th and they wouldn’t make an exception. The seal on the door was never broken and they just got a free 51 dollars from me. I WILL NEVER use this storage facility. Horrible experience and horrible customer service.

Very reasonable pricing for storage.. at least for my smaller unit. Plus 1$ for the first month is an amazing deal! Staff at this location is very friendly and helpful as well. Clean facility too!

They have all your storage needs taken care of

I like being able to access 24/7

My unit was robbed management didn't seem surprised or even care