Public Storage Self-Storage Units at 109 E 31st Street, Independence, MO
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6
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 54/moSmall 5'x10'- Outside unit
- Drive-up access
$ 54/mo $64Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 81/moMedium 10'x10'- Outside unit
- Drive-up access
$ 81/mo $95Best Price Label+ one-time $29 admin fee1 unit left! -
10'x16'Online only price$ 104/moLarge 10'x16'- Outside unit
- Drive-up access
$ 104/mo $122Best Price Label+ one-time $29 admin fee -
10'x20'Online only price$ 117/moLarge 10'x20'- Outside unit
- Drive-up access
$ 117/mo $137Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 170/moLarge 10'x30'- Outside unit
- Drive-up access
$ 170/mo $200Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self Storage Near
13610 E 42nd Terr S
Independence
MO
64055
Self Storage Near
14400 E US Highway 40
Kansas City
MO
64136
Self Storage Near
2700 M 291 Frontage Rd
Independence
MO
64057
Self Storage Near
9104 East 47th Street
Kansas City
MO
64133
Self-Storage Near Independence
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
It was easy and Christie is great at what she does and is very accommodating.
Christi is very kind and always helping people and i would recommend her and public storage to everybody
The property is always clean haven't had any problems and Kristy the manager is very helpful and caring. Thanks
Chisti was wonderful. Very very helpful
Highly recommend this location. First time I've rented from them and I've rented a unit for almost 2 years with no issues. Christi has been amazing. Always keeps me updated and helps in anyway possible. Very professional and caring.
Christi was very knowledgeable and helpful...this was my first time renting a storage unit..this place is super clean and feels safe...highly recommend this place Christ will get you right nice and easy.thank you so much and I will definitely continue to bring my business here!!
Christi was very friendly and helpful. Always a good conversation, and has cleaned the place up a lot
Christi was great and very nice, she walked me through everything as a first time storage renter
This was great AT FIRST. But as I was reminded by a very rude customer service agent, you’re on a month to month lease and your rates are subject to increases! And they do! MY RATES HAVE DOUBLED IN ONE YEARS TIME!!!! Do NOT use this company! They’re thieves
Same Ole Bull Crap just a different day with these people, Unit's always getting broken into! Always over charging! Always raising the rent without notice! Always Saying your LATE when you're NOT! Trying to charge you for June's Rent when it's only March! Got everything out of Unit before 7th of March 2024, but they're still trying to say I owe $589.20 for March and June, and today's date is May 11th LOL CRAZY
The manager Christi was very polite and helpful, help me take care of everything I needed to. Was very polite and this is like the perfect experience.
Christi is excellent and very helpful
Always a good experience with public storage especially when Christina is on the job thank you
Aron,he was great, he treated me with respect. He's good people. Hope to work with him in thr future!
😃😃
Christi was a amazing help, with my grandmother storage unit bill, as well setting up autopay, and as well provided greatly important information.
Came to rent a unit and property manager Christie was very sweet and helpful making my experience enjoyable.
Very good location! The staff is absolutely amazing and very helpful. Great location
The manager, Christi, was great! Very helpful and nice!
Christi is wonderful to work with! She is a great communicator and very nice.
Christi was very helpful and kind in helping with everything I needed!
Christi is always awesome to talk to and has been very helpful since day one!
Christi was very helpful and friendly!
Office is only open by appointment and staff seem to keep changing and paperwork goes
Missing and staff don't know what the other staff members are doing
Awesome service. A must recommend. Unlike 291 and 24 storage facility. Great customer service
Kristy is amazing
Aaron was amazing, he helped me get into a bigger unit whenever I Realize that I got the wrong size unit. It was very polite and helpful
No entery after 9 pm
Christie was great, very polite and friendly. She answered all my questions and concerns I had. She explained insurance policy and rules for using public storage. She is delightful and I look forward to working with her and seeing her when I'm on property packing or unpacking. Christie is a good team member from my experience with her while renting a unit. She stated that if she could do anything to make my experience renting at public storage to let her know.
The property manager is awesome.
My uncle has some things in storage I was called to add him as a user so he could get in I get there and Aaron a black gentleman started screaming at me. He did not even let me speak. Threatened to throw my things out and said that he refunded my money and now it looks like I didn't pay my locker. He states that there is no owner or a manager above him. Do not use this facility it is horrible
Yesterday (10/25/2023) I went to the location on 31st to inquire about a storage unit. The manager Christi was very knowledgeable about the multiple sizes of units as well as proficient with the contract and payment options. I feel a sense of relief knowing that my family heirlooms will be safe under her watchful eyes. Her presence at alone gives me confidence in Public Storage as a whole. Her laugh is infectious. Public Storage storage is lucky to have such and amazing and respectful employee. I never thought I would would write a review, much less a storage unit.
Christi go's far and beyond to help her customers, always friendly with a smile on her face. At times going out of her way to help even on her lunch break. Saving me the frustration of having to relocate my storage christi got to the bottom of it and helped me stay in current location.
Christi is lovely to work with she is a very hard worker and a great asset to the company
Terrible, I was getting my property out of storage and I can hear someone drilling into a storage unit beside me they did nothing about it. Lol
Christy is very helpful. She always responds to our calls promptly. We appreciate all that she does. She also keeps the property very clean..
I like the staff but when I checked in it was my sister and I and it was going on both our names. The computer mixed up our information the storage is in my name but my sister's social security # my birthday her address but other than the computer mix up I like my storage , the staff , the convince ,
Christi k. Was one of the most pleasant people I've had the pleasure of doing business with.she was Able to get me the sweetest deal. I will never store my property with any one else 6 stars
Christi is a great person very very nice. Goes out of her way to see your needs are taken care of. I actual rent at a different location but she again goes above the call of duty! She deserves a raise!! 👍😀
I've had multiple attempts of break-in and one successful break-in with 30 plus other unit's as well as mine! Very poor security no cameras except at front gate, can't wait to get my stuff that didn't get stolen out of there..
Great
Christi was freaking awesome!! My cousin couldn't get the online rental to work and she was as so helpful!!! She definitely deserves a raise!!!!! Probably the best customer service I have ever had at any storage facility.
The place has multiple breakins all the time the property is full of trash and the property manager is rude , and if you rent a space. Don't expect to have any power in your unit , and if there's trash any were near your unit because of somebody else's laziness you might get a 280 dollar charge on your account and then they evicted mee after paying a 500 dollar bill to them , and the district manager isnt any better because he's the one who calls the shots and if you message him he will not respond to you I don't recommend renting a space there
I have rented with public storage for 2 years and today go by there to access my storage and it's 5 o'clock PM and I cannot get into the building where my storage is. There's a message that references after hours access so I called it and was advised that many storage units are now not accessible after 5 PM on the weekends and 6 PM during the weekdays . I cannot believe that public storage would change their access hours without alerting their customers and expect us to be OK with not being able to get into our storage units except during office hours
Moved my friends belongings here, for their move to Noland Rd home. Liked their long storage locker, and put stuff along each side, and you could still drive a small car through, as it has doors at each end. Nice woman up front got them checked in.