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Address

13610 E 42nd Terr S
Independence, MO 64055

Phone

816-298-9775

816-298-9775

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

816-298-9775

816-298-9775

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
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    $ 16/mo
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    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 16/mo $21
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    5'x5'
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    $ 17/mo
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    $1 first month rent
    Small 5'x5'
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    • Upstairs/elevator
    $ 17/mo $22
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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
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    $ 18/mo
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    • 1st Floor
    $ 18/mo $23
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    5'x5'
    Online only price
    $ 21/mo
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    • 1st Floor
    $ 21/mo $26
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    5'x10'
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    $ 32/mo
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    • Climate Controlled
    • Upstairs/elevator
    $ 32/mo $40
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    5'x10'
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    $ 36/mo
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    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 36/mo $44
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    5'x10'
    Online only price
    $ 37/mo
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    • Inside unit
    • 1st Floor
    $ 37/mo $46
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    10'x10'
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    $ 62/mo
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    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 62/mo $77
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    10'x10'
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    $ 68/mo
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    • Outside unit
    • Drive-up access
    $ 68/mo $85
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    Hurry!
    Limited availability

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    10'x15'
    Online only price
    $ 82/mo
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    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $102
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    10'x20'
    Online only price
    $ 85/mo
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    2nd Month Free
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    • Climate Controlled
    • Upstairs/elevator
    $ 85/mo $106
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    10'x15'
    Online only price
    $ 90/mo
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    Large 10'x15'
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    • Inside unit
    • 1st Floor
    $ 90/mo $112
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    1 unit left!
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    10'x15'
    Online only price
    $ 90/mo
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    • Outside unit
    • Drive-up access
    $ 90/mo $112
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    10'x20'
    Online only price
    $ 110/mo
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    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $137
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    10'x20'
    Online only price
    $ 116/mo
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    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 116/mo $144
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Resources from the Help Center
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Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 371)

March 1, 2024
Google Public Storage Donald Corum
February 26, 2024
Google Public Storage Anne Parke
Jennifer is a 5 star employee/ manager at the Independence location at 13610 E 42nd terrace, Public Storage. Jennifer is professional, helpful and efficient. Thank you so much.
February 26, 2024
Google Public Storage Teresa Sheffield
Christi is the best!!! I thought the whole storage process would be awful but Christi has the best personality, she is so cheerful, positive, personable and encouraging - some of the best customer service I’ve ever had!
February 19, 2024
Google Public Storage Sheena Terrell
Jennifer was excellent, and very helpful at my location. Thank you Jennifer 😊
February 5, 2024
Google Public Storage TipSy the CloWn
January 31, 2024
Google Public Storage Gabriella Cook
I gave them one star because I guess I HAD to rate them. Horrible and ruthless. Got evicted immediately after paying my storage rent. And finding out my suitcase was gone. Got escorted out by police and wasn't able to lock my unit back up. Had some very sentimental boxes stolen. So, I do not recommend this public storage to anyone.
January 28, 2024
Google Public Storage Gerald Davenport
January 13, 2024
Google Public Storage Chris Standley
Tammy was extremely helpful I'd recommend this place
January 7, 2024
Google Public Storage Paul Simone
Jennifer is a Quality professional
January 3, 2024
Google Public Storage Kendra Lynn
Ms. Tammy, at Public Storage in Independence, MO., is an AMAZING person. If you ever need Storage, make sure to stop by. Great job! Ten 💫💫💫💫💫💫💫💫💫💫!!!
December 29, 2023
Google Public Storage Gator Rules
inside units and clean , little high on my storage but overall it's decent 😜
November 29, 2023
Google Public Storage JM Johnson
Warning if you're 15 days late they will cut your lock off and charge you for a new lock. Luckily I had nothing of value in my storage so I just switched storages....friendly Warning pay on-time or pick another location outside of Kansas city independence Missouri...Denver Colorado and Port Orchard Washington said this is not their policy. So this is something that only this area does. Probably because it's a disadvantage community and they have no choice or option.
November 21, 2023
Google Public Storage Minerva Garay Nieves
Easy place to deal with the management, specially Tammy
November 20, 2023
Google Public Storage Tessa McCoy
Tammy and Jennifer were very very helpful. I lost my keys and they gave me great advice with step by step instructions. Love them !!
November 3, 2023
Google Public Storage Rene Hill
Tammy was such a great listener and an amazing manager
October 24, 2023
Google Public Storage John Buesing
September 26, 2023
Google Public Storage Nicole Henson
A little high in price But so far so good 👍 😌 👌
September 25, 2023
Google Public Storage Genia Miller
I downgraded to a smaller unit. Jennifer S at the 13610 E 42nd Terr S location in Insependence was very friendly and helpful. Ahe showed me a couple different units and helped me choose the best one foe my belongings. Thank you Jennifer S
September 16, 2023
Google Public Storage Hazel Luckett
The prices are too high!!
September 2, 2023
Google Public Storage Christy Wilson (Chris)
Great storage units! They have both climate control and outdoor units. Rented a unit and have had it for 5 months now. My rent is supposed to go up $20 extra dollars starting the 1st of this month. I think I will search for a more reasonable affordable place as I don't have many items stored there. I was satisfied with the price before this new increase.
August 23, 2023
Google Public Storage Nell Brown
Very nice. I like them. Also, the Customer Service Representative was very knowledgeable about her products and guided me through step by step until it was solved. Ms. Joy was also a very pleasant person to talk with. She's a keeper that the Company should value.
August 2, 2023
Google Public Storage kristin bowen
Horrible customer service the guy inside that looks like a crackhead was laughing and instigating the situation instead of understanding why I was so upset. They charged me for a whole month when I was out on August 2nd. Not only that but we have mice poop all over our belongings as well as killed a roach. There are homeless people living inside the gates. I would seriously not use this location and they need to do customer service training and hire people who care about others.
August 1, 2023
Google Public Storage mike green
July 10, 2023
Google Public Storage Seven
July 9, 2023
Google Public Storage Kiara Marie
Had some issues with my unit, but Mary was so helpful & kind!
July 1, 2023
Google Public Storage Bob Chivovich
Their website was a huge pain to get the storage set up, and now I've been sitting here stuck inside their fenced area with no way out because their gate entrance/exit gate won't move. It looks like someone left a cover off the electrical board on to the pulley motor which is now making a loud sound. It probably got fried in the brief rain that came through. That's fine I guess, stuff happens, but the guy we spoke to on the phone put us on hold over an hour before we had to crawl under the fence to walk home because it was getting dark, and we had to leave our u-haul that's going to be returned late now.
June 28, 2023
Google Public Storage KR Wilson
Interesting place. I have not used a storage facility in this format before. The place is clean and very well controlled for access. This is a temperature controlled environment which was an important requirement for us.
June 27, 2023
Google Public Storage James Swigert
The ladies was very friendly and helpful
June 14, 2023
Google Public Storage Arieanna Johnson
They're rentals doesn't make no sense what so ever and not only that they're policy's are beyond stupid etc...
May 26, 2023
Google Public Storage Devona Douglas
Kornelius was very helpful. Each and every encounter we had. Thank u so much
May 10, 2023
Google Public Storage Matt Rimmer
April 30, 2023
Google Public Storage Danny Stevens
My unit was broken into here. It was a unit inside the building which made it worse. Management is no help. It has been two weeks and I am still waiting to hear if it was caught on camera. The manager looks and acts like a thug, so I shouldn't be surprised.
April 29, 2023
Google Public Storage megan harness
Office is locked and no one is in the office at 10:15 when the office hours are open at 9:30. Bad attitude from property manager like I was bothering him when asked to unlock a unit so I can clean it out. Couldn’t get ahold of him because he didn’t have a mobile phone. When I got through to the customer service rep, she was extremely rude and hung up on me. Horribly run business!!
March 31, 2023
Google Public Storage Susan Milton
Kornelius was so helpful and made my storage experience great.
February 28, 2023
Google Public Storage Chris Goodman
Cornelius was awesome and helpful as always.
February 15, 2023
Google Public Storage Rose Hunt
February 11, 2023
Google Public Storage Kimberly Burch
Raised my units rent $80 in 1 year
February 4, 2023
Google Public Storage Karen Parker
January 10, 2023
Google Public Storage Jeff Griffin
This place does business in person by appointment only. My first experience was a total waste of time. I guess I'll be making an appointment and trying it again The crazy thing is I spoke with three people before I showed up there no one said make an appointment
January 9, 2023
Google Public Storage Mike Parker
Good stuff
January 6, 2023
Public Storage Dee
How do I make a payment after hours
January 1, 2023
Google Public Storage Lisa Voyles
I hope no one has to go through what we have. We were lured into a false sense of security by all of the security measures we see at this location. But, it was all for show, I guess. Someone (probably more than one) broke into our unit and stole from us. No one has offered to go through the security cams, they haven't even reached out to us. We notified them and they have done nothing. We left messages, sent messages through the app and... nothing. We have filled a claim with insurance, the police have been notified. But, they've had a serious beach in their so-called security. It is NOT a safe/secure place to store your things. Find somewhere safer where competent people care and actively help resolve problems. Our belongings weren't safe, your belongings won't be safe. I do NOT recommend this business. You'll pay to have your stuff stolen.
December 29, 2022
Google Public Storage Sade Carson
Kornelius and Amanda we so polite and helpful! Would definitely recommend them
December 21, 2022
Google Public Storage Scott Dyer
There are many great people throughout history... Lincoln, Oppenheimer, Gates... But Amanda and Jennifer at the 42nd & Noland location have done more to help me than any of those clowns! I have been to the mountain top of customer service and, should I die tomorrow, I die a satisfied man.
December 16, 2022
Google Public Storage Rob Loud
If I could have given more than 5 stars, I would have. Kornelius has done a great job communicating with me, working with me, and taking me through every step of the process, For that I am grateful!
December 9, 2022
Google Public Storage Kenny Tucker
December 2, 2022
Google Public Storage Loren G. Starr Sr.
This place is an absolute JOKE!!! Do NOT I repeat do NOT store your stuff here! My mother in law paid for movers to pick up her stuff from this storage and the elevator is broke there is no one here to help and when we called Customer Service for Public Storage they were absolutely no help either! Now the movers have to reschedule!
November 18, 2022
Google Public Storage Holly Edwards
November 18, 2022
Google Public Storage pz9 williams
Kornelius was amazing explaining everything in full details. Thanks
November 16, 2022
Google Public Storage Julie Witt
Worst place . No one is ever there to help you or get a cart to move your things in and out.
November 10, 2022
Google Public Storage Darla Weaver
First day of rental they have no carts so we had to hand carry everything up an elevator and down 2 long corridors. First payment is taken off my card 1 week after renting unit. No explanation of the charge. So I tried through the app leaving 3 messages over the course of the month, nobody bothered to get back with me. I called the manager, she had no idea what the charge was, by this time they have added a $20 late fee to my account. I had to sit on hold for over 30 min to be told that this was a prorated charge. Come to find out they were able to tell this at the unit site I didn't have to wait on hold for over 30 min. Now they won't take the late fee off, I would not have been late if the manager had bothered to tell me why money was taken from my card. I do not agree with this at all! Terrible! I am a very unhappy customer! If you rent here don't do auto pay. I learned the hard way!
October 27, 2022
Google Public Storage HawklordLI Henge
No one on sight well after open business hours listed and no one answers the phone and no carts available. Helluva way to run a business. Has to be the most incompetent business I've ever dealt with.
October 24, 2022
Google Public Storage Charlet Swisher
October 17, 2022
Google Public Storage Teree Towns
I've been a tenant with Public Storage for over 7 years and actually not even at this location... but I came to this location with questions and concerns and this manager"Kornelius" is very professional very helpful very knowledgeable....good vibes!💯 He helped me work out a situation that helped me to save money and that was great! Kudos to you Kornelius job well done 👍😘
September 26, 2022
Google Public Storage Diane Jones
September 25, 2022
Google Public Storage Liz Rost
One of the better places to store your things.
September 23, 2022
Google Public Storage Samantha Shaw
Kornelius was very helpful & knows his information
September 10, 2022
Google Public Storage Allison Marshall
September 9, 2022
Google Public Storage Karasteijn Mitchell
Cornelius is very helpful!
September 6, 2022
Google Public Storage Scott Hinken
Very easy and very reasonable on price I would recommend it to anyone who needs storage!
August 30, 2022
Google Public Storage Mike Packard
Kornelius and Amanda are really great people. My van broke down on me on a visit and they were really cooperative in my time of need. I know they could have told me to vacate but they understood my problem. They are really a great asset to the facility. I just wanted to say Thank You for being great people.
August 12, 2022
Google Public Storage Copboy427 Livestream (CopBoy427live)
Little dirty and staff are almost gone every day but big storage areas
August 5, 2022
Google Public Storage Pam Horton
This was my first time renting a storage unit. Everything went pretty smooth and didn't have any problems. Just followed their instructions. I did have a little trouble inserting the cylinder lock. But I just looked at another door and figured it out.
July 31, 2022
Google Public Storage Sunshine Hanning
July 29, 2022
Google Public Storage Minerva Nieves
Kornelius is the best and makes my reservation easy to navigate. He is an asset to your company.
July 26, 2022
Google Public Storage Karen Foster
Can ya'll please put a restroom in that we can use while you are there. Even a Johnny on the spot would be nice even.
July 16, 2022
Google Public Storage Chris Stocking
July 14, 2022
Google Public Storage Ryan Collins
July 12, 2022
Google Public Storage Jennifer Stone
July 1, 2022
Google Public Storage Marie Too
Kornelius is great! Thanks your great customer service!
June 30, 2022
Google Public Storage Linda Foster
Kornelius was such a huge help making my storage experience wonderful
June 28, 2022
Google Public Storage Kathryn Summers
I would give this place negative stars if that were an option. After renting a storage unit here for a year, they threw away my belongings and gave away my storage unit to someone else without contacting me, even though my bill was always paid. So rent from here if you want your things stolen or thrown out and like having management that is unapologetic and refuses to help fix it.
June 27, 2022
Google Public Storage ron wallace
Kornelius was an extraordinarily competent representative of Public Storage. The kind of employee that every corporation would want. Thanks Kornelius!!!!
June 21, 2022
Google Public Storage PHIA BELGRAVE
Katherine was awesome! Very professional and very friendly!
June 16, 2022
Google Public Storage Holly Hoversten
June 13, 2022
Google Public Storage Hillary Wasiak
I enjoyed working with Katherine at this site. She made everything so understandable and easy.
June 13, 2022
Google Public Storage Kristy Jones
Rented a unit from then a week or so ago and came to find there was someone else's items already in it. Wasn't aware until we went to load the unit that evening which ended in us taking everything back to where it started. Ended up skipping lunch break the next day to get everything sorted but it wasn't all tied up when I left. Had to come back to fill out paperwork not once but twice after filling out original paperwork for the first unit that was preoccupied. After missing work initially to rent and then again to correct their mistake we were only comped $5. Tried to go into the office on several occasions during business hours but keep finding the office to be closed during office operating hours as well which is very frustrating.Tried getting assistance from the main hotline and was routed through to another locations voicemail. Would not recommend this place to anyone looking for a storage unit. There's another storage facilty just a few minutes up the road on 40 hwy near HyVee. I would suggest visiting them to avoid all the headache and fuss with Public Storage.
June 11, 2022
Google Public Storage Domenic Funk
Katherine was was extremely helpful, very friendly, and walked me right through the process of getting my unit rented.
May 28, 2022
Google Public Storage Katelynn Clark
Great place to store your stuff.
May 25, 2022
Google Public Storage Tamara Chatlos
Unit seems to hold lot of moisture in itself. Rented online, when I arrived to the unit it was damp on the unit floor had to lat palleta down to protect my belongings. When I brought my concern up to the manager she was very aggressive and arguementative. Not even 2 weeks later the guttering above my storage unit broke soaking everything in my storage unit I was wanting to upgrade anyways so just ask the manager if I could move to a bigger one she gave me two days to move all my belongings and when I was not able to do so did you work to charge me rent for both storage sheds for the month even though it was their negligence of their properties that caused me to have to move in the first place. The property manager is very rude, she doesn't respect people's privacy, and she likes to blame her customers for anything that goes wrong on the property instead of taking responsibility and admitting it to her negligence of caring for the property and raising us but causes the property to look and function the way it does.
May 24, 2022
Google Public Storage montez Johnson
May 21, 2022
Google Public Storage johnhenry103
Cornelius couldn’t have been any nicer and more helpful, he showed great patience in explaining the fees… He made the signing up and renting of the unit a breeze. Could’ve been any more happy, great price too.
May 14, 2022
Google Public Storage Lisa Crocker
Kornelius is amazing!!! He is a consistent professional and courteous. Made the whole trip from Leawood KS to pay my daughters storage unit worthwhile. Get that bonus you deserve young man.
May 13, 2022
Google Public Storage Nate Dogg3456
Katherine was a huge help in getting a unit for me
May 4, 2022
Google Public Storage Misty L
Utilize a indoor temp controlled unit and all of our furniture molded. When we said something to the guy there who said he was a manager we were told that's why you pay for insurance it's not our problem. He also was laughing at another unit holder outside who was having to beat rats away as he tried to empty his unit.
April 24, 2022
Google Public Storage J.A. Long
Great service wish there was more than 5 stars
April 16, 2022
Google Public Storage Sarah McIntosh
I received an email reminder stating my move in total would be $25 and my monthly rent rate would be $40, but when I arrived, I was required to pay $29.60 and the tablet screen said $50/month (there's no stylus for the tablet and I saw no disinfecting wipes either! Coronavirus is still VERY MUCH "alive and well", people!!). I was repeatedly asked about a lock after having said I wouldn't be moving physical items in until tomorrow and bringing my own lock with me (It was attempted that I be charged for such)! There's also no military discount for dependants- I saw it ask on the screen, but I don't know why (maybe you have to be the active duty member, but when that person's deployed, what is their "dependant" supposed to do?). Multiple renters came in for various reasons and were allowed to interrupt the documentation process and I was highly annoyed by the time I left. Hopefully I only need this short term! I arrived to move my things in today and my storage unit was still locked. I'd told Erica I would be moving in today and she said she'd have it unlocked. That ABSOLUTELY DID NOT happen!! 😡 I called Customer Service and of course, they were closed..! I received an e mail on Sept. 6 stating I'd paid $40 (my monthly rental amount), but that there was a remaining balance of $31. I called and asked what for. Erica didn't say what the $11 was for, but that there was a $20 late fee. She said the balance would be erased because it shouldn't be there. THEN yesterday (Sept. 10), I get an email stating my access to the storage facility has been restricted due to non payment!! IT TAKES SECONDS to credit someone's account and she couldn't manage to do it IN FOUR DAYS!?! I need to move more things in tomorrow (you know, because it's the weekend and it's the only time I have to do anything.. Like most other people). The positive reviews on this place HAVE TO BE FAKE because it's been nothing but counter productive since I moved in. RENTER BEWARE!!!
April 15, 2022
Google Public Storage Ariel Diamonds
Kurnelius was very helpful and very good customer service skills
April 6, 2022
Google Public Storage Deborah Lenard
April 3, 2022
Google Public Storage Tanya Pratt
Don't put your stuff in this place! They force you to buy insurance for $11 a month. They raise their prices constantly without regard for the loyal customer, in 4 years I went from $100 to $240 and their late fee is absolutely ridiculous now at $47. They also force you to buy their lock at $22 which they proceed to drill and remove every time you are late on your payment.they then force you to buy another lock from them for another $22. Went to the office to buy their overpriced lock so I could get in my unit during business hours and no one had even opened up the office for the day yet! Their advertised price is NEVER what you actually pay, please rent from anyone else and ask questions before selecting a place!
March 28, 2022
Google Public Storage Tirra Wilson
March 28, 2022
Google Public Storage Ashley Holland
March 24, 2022
Google Public Storage Kris Wells
I have two units at the space one was broken into back in 2016 I still have partial repairs never finished and the other was right after they opened the new brand new facility one month into it and they never did a proper investigation to show that they were given access through the ceiling and the wire gate there are cameras and light sensors on every floor and you need a code to a unit you actually own to get on each floor so it makes no sense that no one was ever charged and good luck with their insurance yeah right!!!!
March 8, 2022
Google Public Storage Christina “Idontthinkso”
March 3, 2022
Google Public Storage Ruth Vazquez
Kornelius was very helpful and super nice!
February 21, 2022
Google Public Storage Barbara Angel
Great service
February 12, 2022
Google Public Storage Jodie McElwain
Very clean and well kept. I will say though that that people are not friendly though than they are rude to you it hurts over there burdened by you they only feel welcome there when you need their assistance or have a question to get answered they charged me and put a lock on my unit and charge me 49 plus another $79 to get taken off and I had Auto base set up and they were taking it out of my account with no problems and it was their mistake they didn't take December's out because there's nothing wrong with the amount or the account or anything in my bank and it was their system that big likes you to take out my December payment to there for some January they had done already put a lock on my thing and I think that that is a little rude because it was not even barely over 30 days and they didn't take it out of my account and I didn't realize that they hadn't because I mean it's just generally that something is automatically been done so I would say that yeah they do come Jack you around Monday again price is in the way they handle their business and do things too rude to explain I prefer to do the other public storage in alpha Longview it's it's much better
February 4, 2022
Google Public Storage Jay K
Prompt courteous service gave me all I needed info wise to help me get my job done.
February 3, 2022
Google Public Storage Christopher Marek
January 1, 2022
Google Public Storage Lynette King
Nice facility... Secure, spacious units!
November 26, 2021
Google Public Storage Mikayla Jo
November 17, 2021
Google Public Storage Jack Jack
Bad experience here. I lost alot from tis place. MAY GOD bless y'all. I am a man trying To make a living for my kids.most of the item y'all took are for them. I was gonna surprise them next month. So angry but, I always remember that GOD IS WATCHING HAPPY HOLIDAYS
October 19, 2021
Google Public Storage courtney Hughes
October 6, 2021
Google Public Storage Darryl Rose
October 3, 2021
Google Public Storage Nichole “Nikki” McCray
Prices are way to damn high which causes many people to lose their belongings to the storage place when they can't pay. Also, have needed to go into the office a couple of times during normal business hours only to find there was NOBODY there to work the office & if you call they NEVER answer their phone at this facility & they NEVER return your calls either. Looking for somewhere else to move my belongings to that has better customer service & definitely much cheaper rent & hell maybe even a bigger unit!!
September 29, 2021
Google Public Storage Larry Osborne
This place is a rip off. They have raised the price every month for the last 3 years without warning.
September 15, 2021
Google Public Storage Michele Strong
September 11, 2021
Google Public Storage Nichole Greenway
Terrible!!! The advertised prices are never what you end up paying, you are not allowed to access your stuff after 9pm so if you work evenings it's not feasible. For this specific location the manager was rude from the day 1! Should you have an issue you will be talked to like you're an inconvenience if you even get to talk to anyone. They do not return calls until you have to call corporate just to get vacate your belongings. I was locked out until after the 1st then charged for a whole other month.
September 9, 2021
Google Public Storage loretta williams
I rented an outside unit first and had no problems, i needed to move to a smaller unit and decided to choose one in the climate controlled building. i felt my things would be more secure. Not the case, someone cut through the wires above my unit and dropped in and ransacked my unit taking tools , totes and who knows what else. I called the office only to be told there was nothing they could do about it. She told me to go back to the unit and take pictures to see where they came in. I did so and now she called me back and stated I could move to another unit. I am undecided as of now.
September 8, 2021
Google Public Storage Alex
August 24, 2021
Google Public Storage Rochelle Dalrymple
when I lost the keys to my unit ,They made sure my unit was secured ,after the lock smith took my old lock off. Everyone on staff are pleasent ,if I have concerns or issues .They are there to help
August 18, 2021
Google Public Storage Julia “Ms. Jay”
August 18, 2021
Google Public Storage Delilah Kay Vaillancourt
August 13, 2021
Google Public Storage Sylvia Thompson
1st time , good experience.
August 1, 2021
Google Public Storage Jana Fuller
July 28, 2021
Google Public Storage Ms Sondra
There high you bet you got to do what you got to do
July 16, 2021
Google Public Storage Eric Bogguess
July 13, 2021
Google Public Storage John Russell
Place sucks
July 12, 2021
Google Public Storage jj driven
July 7, 2021
Google Public Storage Cynthia Hayes
June 28, 2021
Google Public Storage Heather Burgess
June 21, 2021
Google Public Storage Angela Bouse
Very rude and unhelpful person in the office. It's secure, but to the point of inconvenience for the consumer. Making the elevator work was maddening!
June 15, 2021
Google Public Storage Patrick Gallagher
June 12, 2021
Google Public Storage Colton Oliver
The woman that ran the store was impolite
June 9, 2021
Google Public Storage Larry Osborne
May 28, 2021
Google Public Storage Jay Cee
Erica was wonderful, very helpful and courteous
May 23, 2021
Google Public Storage Jana Fulller
May 7, 2021
Google Public Storage Billtollo (Fire Marshall Bill)
May 6, 2021
Google Public Storage jada brockman
they are super nice, haven’t had a problem with them!
May 5, 2021
Google Public Storage Chanda R
Property is always clean and the staff is super friendly.
May 5, 2021
Google Public Storage courtnie jackson
May 1, 2021
Google Public Storage Nadege Ngomsi
Shae was absolutely wonderful in helping me get the unit I needed. She was knowledgeable and exceptionally warm. I have not had anyone care so much the way she did in helping me get my stuff in. Great service from Shae!
April 28, 2021
Google Public Storage Brittany Ryan
April 21, 2021
Google Public Storage Strangeone Me
The floor in my storage unit is cracked all up at the front by the door I have heavy stuff to move and it makes it hard to do for the money I am spending it should be in better shape.whouldnt have rented it if I would have known about the 2 inch drop off at the door of unit. Staff was wonderfull
April 18, 2021
Google Public Storage Anton Dowls
I've rented from several other storage companies, but this location is the one that has continued to keep our business. The property is well-maintained and the young lady, Erica in the office has been nothing more than amazing.
April 18, 2021
Google Public Storage Shari Ardrey
April 17, 2021
Google Public Storage Taylor Hicks
Erica was super sweet and very knowledgeable. if I could rate 10 stars, I would!!
April 17, 2021
Google Public Storage William Hollon
Clean I would refer them to anyone
April 16, 2021
Google Public Storage Angel Kitty
Erica is the best manager ever.
April 7, 2021
Google Public Storage Jeremy Law
Love this location. Has inside and out storage and the staff is friendly and helpful.
March 30, 2021
Google Public Storage James Wells
Nice
March 21, 2021
Google Public Storage Chris Hausner
March 6, 2021
Google Public Storage Jacque Shaffer
Safe Clean
March 1, 2021
Google Public Storage Pamela Wilson
Just transferred into that beautiful new climate controlled building and Erica made it seem effortless. She was a big help and i would shout it from the rooftop that THIS IS THE PLACE TO STORE.
March 1, 2021
Google Public Storage Sydney Adams
Erica was wonderful and such a good help. My experience has been amazing
February 23, 2021
Google Public Storage Megan Mcfarland
Haven’t been here long but seems alright so far. Got robbed at my last one hopefully they are more on top of it here
January 31, 2021
Google Public Storage José Castellanos
They need an after hours emergency contact. The call center is absolutely no help. Fine other than that.
January 26, 2021
Google Public Storage Loren Holtz
January 24, 2021
Google Public Storage Taylor Christner
The customer service I received from Erica was absolutely phenomenal. The facility was nice and clean. Erica was very helpful and kind. She graciously answered my questions and knowing my belonging are in wonderful care put me at ease. If you need storage space this is the place to go!
January 24, 2021
Google Public Storage Lori Hartsell
Erica was just wonderful!!! She help us get to the unit. Thanks girly.
January 22, 2021
Google Public Storage Peach H
The service here is phenomenal Erica Made move out experience quick and easy!
January 5, 2021
Google Public Storage JoJo Manuo
Nice and Clean..Great Deal on thee indoor 10x15.
December 10, 2020
Google Public Storage Ms. Toquita Brown
November 25, 2020
Google Public Storage Staci Slack
November 6, 2020
Google Public Storage Jacob Abney
November 6, 2020
Google Public Storage Tabatha Perkins
Kay was amazing, she let me know all about the terms of storage. She show me the unit so I can see how big it was, she was so helpful that I upgraded to a bigger size. Thanks so much for your help, it is much appreciated.
November 2, 2020
Google Public Storage vbhgyhfx v
Kay made my experience effortless and it was like i was touring an actual home how she walked me through everything. Thanks!
November 2, 2020
Google Public Storage Charla Bradley
We had a great experience when signing up for a storage unit here. Kay was very helpful and answered all of our questions honestly and even helped us get a deal on our first month. Thank you!
November 2, 2020
Google Public Storage Taylor Middleton
October 30, 2020
Google Public Storage Doreen Feliciano
Kay was very helpful and I really appreciate her help. Erica was very helpful too, I appreciate her help.
October 21, 2020
Google Public Storage Nikola Glasgow
Kay was very helpful and nice.
October 14, 2020
Google Public Storage Chasitey Howard
Kay and Latoya were so nice and helpful!
October 6, 2020
Google Public Storage Laura Wheaton-Werle
October 3, 2020
Google Public Storage Ahijah “Lee” Adams
large units
September 30, 2020
Google Public Storage Ciara Kelly
I love the customer service I received from Kay. She listened to me , was very helpful, and just a good person. I could tell she cared about questions. I feel better renting storage when the customer service is outstanding.
September 26, 2020
Google Public Storage Amy Weld
Kay and Mattie were very helpful. Love the new indoor units.
September 17, 2020
Google Public Storage Julia Lutz
Kay was very helpful and the whole experience went smoothly. Clean place and very reasonable rates!!!
September 16, 2020
Google Public Storage Susan T
Very impressed with public storage. The new office is beautiful, the girls working are always professional and the lot is always clean. 👍👍
September 12, 2020
Google Public Storage Chevy Prince
My move in was great! Kay was very helpful and made my move in so easy!
September 12, 2020
Google Public Storage TJ TheG
Mattie and Kay were on top of everything, exceptional workers great customer service and great people in general. A fantastic experience all and all, those two ladies are awesome.
September 10, 2020
Google Public Storage Jerry Caldwell
The managers in the office Erica and Kay are great! Helped me out so much!! Will always recommend this public storage.
September 8, 2020
Google Public Storage Raymond Ybanez
September 6, 2020
Google Public Storage Gauge silvers
September 1, 2020
Google Public Storage Flip of the Force
Had a great experience storing here. Erica was friendly and knowledgeable. The facility was clean and convenient. If I ever need storage again I know where ill be heading. There's always a convenient special and a friendly face when Erica is there.
August 30, 2020
Google Public Storage Marcus Miller
August 20, 2020
Google Public Storage Tammy Betancourt
July 30, 2020
Google Public Storage Jennifer Hamilton
Love the new building! Super great people in the office too!
July 30, 2020
Google Public Storage Kenneth Cunningham
My experience with Public Storage has been nothing but positive. Erica has been very helpful.
July 28, 2020
Google Public Storage Eric Stephenson
Rented a unit here and Erica was VERY helpful. Will reccomend to others!
July 23, 2020
Google Public Storage Wendee Buchanan
I’ve rented a few units over the years and I have never been treated so well by your employee Erica. She was very friendly and efficient. I was in and out in 20min. The inside of my unit was very clean as well. I got the $1 special too! Was super happy about that!! Thank you Public Storage and Thank you Erica for your excellent customer service!! I give you 5 STARS
June 30, 2020
Google Public Storage Victor Rodriguez
June 8, 2020
Google Public Storage Doyle Welch
I rented a unit from here, when I went back to get some tools thieves broke through the walls and stole $18,000 dollars worth of tools. Don’t use this place. They only have 1/2 inch Sheetrock separating the units. And they won’t even refund my monthly payments back.
June 4, 2020
Google Public Storage Ronnie Joy
Management is the best
May 27, 2020
Google Public Storage Renee Young
April 30, 2020
Google Public Storage steve ferguson
March 7, 2020
Google Public Storage Will McIntyre
March 2, 2020
Google Public Storage Andrew Myers
February 26, 2020
Google Public Storage Kay Turner
LaToya was very helpful and was very nice.
February 20, 2020
Google Public Storage Christiane Riggle
The manager here at this location has great customer service skills I had a problem with my storage locker and he helped me to resolve the issue quickly.
February 8, 2020
Google Public Storage Stephanie Kelleey
February 3, 2020
Google Public Storage Trishia Julian
January 31, 2020
Google Public Storage Janet Dennis
Super friendly people and easy to work with.
January 21, 2020
Google Public Storage John Lawson (Uncle Leggs)
Pam, the manager at Public Storage on North Oak Trafficway, has been very helpful and seems very nice. Thanks to her for all the help since I've been a customer.
January 16, 2020
Google Public Storage brandy forman
Gates were not working . high prices had to buy their personal lock for 20
January 13, 2020
Google Public Storage Heather Barsick
Costs too much fir what they offer
December 29, 2019
Google Public Storage Mike R
We have used this storage for a couple of months. Friendly office people and convenient to get to.
December 21, 2019
Google Public Storage Beth “RideR” Jenkins
November 18, 2019
Google Public Storage Ray Hunter
Latoya
November 12, 2019
Google Public Storage Abrion Yeshua Walker
Latoya has excellent customer service and was very knowledgeable about public storage products.
October 25, 2019
Google Public Storage lani McIntyre
October 23, 2019
Google Public Storage Kris Hertzog
October 12, 2019
Google Public Storage Josh Motti
September 28, 2019
Google Public Storage Meg Ochla
Super friendly staff and clean. Would recommend for sure.
September 24, 2019
Google Public Storage Angela E
Havent hsd lights since 2nd week i moved in a year ago
September 9, 2019
Google Public Storage Jon Pinet
Great storage.
August 25, 2019
Google Public Storage Dr. David Knox
Be careful of under cover fees, there is a lot of cloak and danger in the storage business and what you think you are paying for will have add-ons that will make your head spin.
August 19, 2019
Google Public Storage Don Underhill
August 13, 2019
Google Public Storage JANEEN “FORLIKEEVER” LINDSEY
August 13, 2019
Google Public Storage Christina
You would think they would put the money from storage units (price increase)into the gate entrance. Maybe a drive up key pad
August 8, 2019
Google Public Storage Christopher Bowers
Nikki was easy to work with, very personal and explained everything in detail. Awesome employee!
August 7, 2019
Google Public Storage april webb
Nikki is amazing
August 1, 2019
Google Public Storage Sandy Gresham Hayes Lloyd
July 30, 2019
Google Public Storage william thompson
July 30, 2019
Google Public Storage Nascer Taylor
Nikki was friendly
July 29, 2019
Google Public Storage Heather Barsick
July 18, 2019
Google Public Storage Mimi Billingsley
We went in to pay for this months rent the late fee for the month and the next months rent just to find out they had cut the lock on our storage unit.
July 17, 2019
Google Public Storage Vera Tinner
Nikki was so kind and understanding. I felt very comfortable with her. It's really important to be ok with the company and people I am leaving my things with.
July 14, 2019
Google Public Storage Becky Tucker
July 5, 2019
Google Public Storage Blayze McLaughlin
Great customer service! Fast and friendly! Nikki did a great job at getting me into a storage unit in a very timely manner.
June 28, 2019
Google Public Storage Deepak Parmar
Storage place is a storage place. Really nothing to review. However, when the service is terrible you have to review. I have been to this place twice and the agent in the office was rude and not helpful at all. I finally decided to empty my unit and take my things elsewhere. I understand it is hard to find good help but they lost one customer and I wonder how many more... Office reeks of smoke but there is a no smoking sign??
June 28, 2019
Google Public Storage TAMMY CIST
June 25, 2019
Google Public Storage Fawn Rojas
Doors are bent. Hard to close
June 16, 2019
Google Public Storage Keep it real with REAL with SAD'E Campbell
Jennifer was very professional and very helpful and we appreciate it 😝
June 14, 2019
Google Public Storage Jamie Hicks
Excellent customer service!! Was willing to work with me being I was late making my payment.
June 14, 2019
Google Public Storage Tangela Cook/Watts
Nikki was professional and helped me with everything I needed to know.
June 7, 2019
Google Public Storage Frances B
Very helpful ,very nice great young lady
May 26, 2019
Google Public Storage Ann Nerhus
Son needed a storage locker - they were fast and friendly.
May 25, 2019
Google Public Storage Angela Bolton
My experience at this location was very pleasant the new manager Nikki has great customer service! Very helpful and smile alot lol😃
May 25, 2019
Google Public Storage Ashleigh Mychelle
Came into this location to inquire about prices and the manager Nikki was really helpful and informative! She made me feel comfortable that if I chose to store here my items would be secured! She also has great customer service!
May 25, 2019
Google Public Storage Rowan Marchant
Manager Nikki was extremely polite, helpful and made sure that I got everything I needed! Highly suggest this location and manager!
May 23, 2019
Google Public Storage King Drewseff
Nikki was awesome, and helped me with everything I needed help with.
May 23, 2019
Google Public Storage Chad Lakin
Very clean place and friendly staff.
April 26, 2019
Google Public Storage Cecelia Roe
April 21, 2019
Google Public Storage Misha Mistress Sasha
Joe the Mgr was very helpful, professional and kind. He was friendly, understanding and willing to go the extra mile. I have been a customer of PS several times over the years, for many months each time and this is the best manager so far, by far. So, if you need a storage unit, the one on 42nd Terr off of Noland Rd has the best mgr.
April 15, 2019
Google Public Storage Kenny Helm
Joe is a great sales person, he is friendly, curious & knows his job. I will recommend others to rent here.
April 15, 2019
Google Public Storage Rodney Tharp
joe was awesome to deal with
April 9, 2019
Google Public Storage Deante Jackson
Joe is very kind and he really helped us out
March 25, 2019
Google Public Storage hadley emma.
March 24, 2019
Google Public Storage Jim Grainger
Convenient location and very courteous staff. Would definitely recommend this facility. Thanks Joe.
March 20, 2019
Google Public Storage Carol Beechum
Joe was incredibly helpful!! Highly recommend!
March 12, 2019
Google Public Storage terra dull
Joe was very helpful.
March 11, 2019
Google Public Storage Duane Keen
Joe is awesome public storage is great
February 20, 2019
Google Public Storage Maggie Gibson
Very helpful staff.
February 14, 2019
Google Public Storage Aislinn Firehawk
T was very helpful & knew her job well! Enjoyed doing business at Public Storage because of her!
February 12, 2019
Google Public Storage Amber Rohman
Joe is doing a great job and he was very respectful and very helpful
February 10, 2019
Google Public Storage Joanna Jacobs
Joe is amazing and very knowledgable he answered all my questions and was extremely polite and helpful. Keep up the great work!
February 2, 2019
Google Public Storage Zach Peck
Joe was pretty dope.
January 28, 2019
Google Public Storage Rick Fox
I would like to mention how wonderful and friendly the gentleman that works there I believe his name is Joe. He is always friendly and helpful always is willing to help if needed. I'm thankful for him and his service. I will tell my family and friends about this public storage. Thanks Joe for all your hard work.
January 19, 2019
Google Public Storage Floyd Rainey
Joe is friendly and good at his job keep up the good work
January 8, 2019
Google Public Storage Elizabeth Rivera
Staff member Joe was very professional and a great help . Thanks a bunch
December 27, 2018
Google Public Storage Ruth Williams
Super great see experience! Joe was great!
December 16, 2018
Google Public Storage Lisa Lile
Joe was very friendly and very helpful great sercice
November 23, 2018
Google Public Storage Johnkyle Webb
Guys this place saved my bacon. We get what we pay for.
November 17, 2018
Google Public Storage Danny Bland
I was not here
November 5, 2018
Google Public Storage Darell Hedges
Joe is always polite,helpful with answering any questions I might have had my belongings stored here for 2 years can't imagine having it stored anywhere else simply awesome service
November 1, 2018
Google Public Storage Bruce Anderson
October 12, 2018
Google Public Storage kyle webb
Great place to storage your stuff! Mr. Joe simply cant be beat . Always polite respectful and knowledgeable. Couldnt be better.
October 3, 2018
Google Public Storage William McIntyre
It's a good facility secure clean up today and the manager Joe is one of the best guys I think you could probably ever meet it goes out of his way to help you see if you're late he does what he can to make sure you get your unit back on track
September 30, 2018
Google Public Storage Karen Wynn
My experience at public storage was awesome!! I knew my memories and belongings were safe and secure. When I would go in to pay my monthly bill, Gina who works at this location was so helpful and always very friendly. I reccomend this location to anyone who needs a safe place to store their belongings. Thank you Gina and Public Storage for your service!!
September 17, 2018
Google Public Storage Princewill Njong
Joe is friendly, professional and knows his job. Thank you for the help!
September 11, 2018
Google Public Storage Brooke Brooke
This is a great location. Excellent .customer service from joe. Hes a great guy .who is very good at his job .
August 5, 2018
Google Public Storage dubb 7 muzik Hotson and Moe Money
Joe is absolutely awesome he has helped me twice with very short notice differences I have had with this being my very first experience with any kind of storage. Joe is friendly and made me feel welocme. I would suggest this storage unit over any super convenient.q
July 24, 2018
Google Public Storage Lawrence White
Property Manager Joe went above and beyond customer service for me... Thank you so much Joe!!!!
July 24, 2018
Google Public Storage Frank
July 9, 2018
Google Public Storage DeAndre Nichols
Property manager was very helpful. Made sure i understood everything before i left
June 4, 2018
Google Public Storage Chris Chubick
Rented for one year but what a horrible experience they keep raising their prices you have to buy there over price lock and asking questions is a waste of time they passed the buck don't call you back. The whole experience was pretty pathetic
May 30, 2018
Google Public Storage Stephanie Duerr
Very helpful and friendly. Easy access and nice facilities
May 12, 2018
Google Public Storage Jasmin Thomas
May 10, 2018
Google Public Storage Alison Kimberlin
May 5, 2018
Google Public Storage Anthony Wright
April 4, 2018
Google Public Storage Brian Hubble
April 2, 2018
Google Public Storage Brightchick314 “Brightchick”
What they don't tell you when you call for rates. 1) You are REQUIRED to carry their property insurance ($60 for unit, another $11 for insurance) 2) You are REQUIRED to buy their $20 lock. If you are late on your payment, they don't add a lock--they drill out the lock they REQUIRED you to buy, and you have to buy another when you pay your rent and late fee (extra $40 on top of $71 unit payment). I talked to them on the phone and they didn't share any of this info, just "reserved" a unit. By then, I was out if time for finding an alternate place.
March 12, 2018
Google Public Storage Lisa Jo Reed
Awesome people!
March 6, 2018
Google Public Storage Billy Joel (Bee)
February 17, 2018
Google Public Storage Brenda Judd
February 3, 2018
Google Public Storage Andrewor Taylor
January 28, 2018
Google Public Storage tiffany niffen
Very respectful lady whom helped me
January 20, 2018
Google Public Storage Rich Hoover
Jor was a terrific help A+ service
January 3, 2018
Google Public Storage Krystel Grate Ayala
Lady at front desk was amazingly kind and helpful she had a great outgoing personality made me feel good about renting there . Her name was Gina i even remembered .
December 22, 2017
Google Public Storage envade
December 20, 2017
Google Public Storage Carol Winscot
Place was Clean and unit was very clean and dry. Manager was very friendly, watch out for hidden fees! Would not recommend!
December 16, 2017
Google Public Storage Nicole Radunsky
Joe is very helpful when needed and definitely polite. Have no complaints other than the hours of gate times. It should available later than 5 or 6pm.
November 7, 2017
Google Public Storage C Williams
November 1, 2017
Google Public Storage Mack H.
Has a rodent problem. I was unloading my property into my unit I had rented. I heard a noise and there was two mice. Well its outside so no big deal but when leaving we seen a family of them. I could've swore they was going to car jack us.
October 17, 2017
Google Public Storage Ronald Leonard
October 1, 2017
Google Public Storage james brownbill
September 18, 2017
Google Public Storage Paula Palmer
Great staff
September 10, 2017
Google Public Storage Pamela Myers
September 6, 2017
Google Public Storage Nora Harmon Russell Riffee
August 21, 2017
Google Public Storage Toi Obie
On 8-19-2017 I went to my unit to prepare for my next month move out. I was confronted with a unit that had been ransacked and items left in my unit from others. Apparently people have been coming through the walls into the units as was told to me by Joe the caretaker that day. The had been fixing walls that were damaged. There was a note in my unit informing me I would be seen in court if I was the one who broke into their unit. So evidently we were both victims. I have filed a police report with the city of Independence MO. I will be writing corporate also. Tenants should have been informed of these happenings. Of course I will tell everyone I know to never use these services.
August 13, 2017
Google Public Storage Theresa Welsh
Gate hours suck - Mon - Fri 930am to 6pm. Sat & Sun only until 500. Not convenient.
August 8, 2017
Google Public Storage kelly younger
Joe was very helpful! Highly recommend!
July 26, 2017
Google Public Storage Eric Matthews
July 12, 2017
Google Public Storage Joe Lewis Brossard
Muy bueno todo
July 9, 2017
Google Public Storage phantomboxer2424 baller
Joe help me out, highly recommend going to this location!
June 17, 2017
Google Public Storage darkmoon500
HUGE MICE PROBLEM, always mess up how much u have to pay so either you'll pay more or less, after purchasing an anti mold container clothes still got moldy, purchased a plastic mat that mice came in and pooped all over, and everything else i own, can't even use if the dumpster there to get rid of stuff u don't want and u have to find somewhere to throw out what stuff u don't want and must have unit completely cleaned out
June 7, 2017
Google Public Storage Todd Tuttle
Joe has been awesome he is always a big help. He goes out of his way to answer any questions I have. Im looking at possibly upgrating he was very great with suggestions on my upgrade. Very friendly Awesome personality. Thanks Joe. Todd Tuttle
June 7, 2017
Google Public Storage Delguan Milligan
Clean place
May 7, 2017
Google Public Storage Jennifer Shawhan
Very great place to store. I store things for my business and one day my unit door came off the tracks and got stuck to were I couldn't get into my things to do inventory. But Joe was right there to help he got it fixed in 5 mins. Everyday I come over to my storage he drives by in his golf cart asking how my day is going and making sure everything is going good with my storage. He is very helpful. Clean facility. This will always be the place I do storage at. Thank you public storage and thank you joey for being helpful and friendly
May 2, 2017
Google Public Storage laurese dean
Joe is very beautiful with his job and very helpful with every thing
April 3, 2017
Google Public Storage Sherry favorites Odell
Joe was a wonderful server and help me with every thing i needed
March 5, 2017
Google Public Storage Darrell Vest
Joe is a great guy. Will tell others about this place. Thanks joe
March 2, 2017
Google Public Storage Stacey Dell
Joe was amazingly helpful and helped me in a very hard spot! Highly recommend going to this location!
February 12, 2017
Google Public Storage Lei Fitz
Joe was extremely helpful from beginning to end! Thank you for keeping my belongings safe! 😊😊
February 2, 2017
Google Public Storage Darrell Lowery
Very clean and and awesome staff! Great price and very clean trucks. They also have newer trucks that drive great. I would highly recommend this company.
January 19, 2017
Google Public Storage Patti Weckerley
Standard storage facility. Management is excellent and premises is clean.
January 3, 2017
Google Public Storage Amie KC-CHIC Aguirre
Worked with Joe on obtaining a storage unit. He was AWESOME! Very knowledgeable & helpful.
December 9, 2016
Google Public Storage Richard Judge
Joe was very helpful, and kind! Extremely professional!!!
November 15, 2016
Google Public Storage Jennifer Ann
so helpful!!!!! geat service. i can rely on their security to insure my things are safely kept.
November 4, 2016
Google Public Storage Bruce “SpookyG” Shelton
Need some help today Joe ended up helping me with my problem was really polite and real respectful.
November 1, 2016
Google Public Storage Alex Griffith
Great customer service! Was a total breeze. Joe was amazing to work with.
October 9, 2016
Google Public Storage Anna Hobbs
Joes has been so helpful and patient with me. Hes amazing. Give him a raise!!!
October 9, 2016
Google Public Storage Colby Hinds
How was super helpful and answered all my questions and made sure my unit was the right one for me!
September 19, 2016
Google Public Storage Tony Hammel
August 1, 2016
Google Public Storage Josh Ortlip
Joe is great
July 2, 2016
Google Public Storage Zane Wallace
Joe did a great job making sure I got in the right unit for my family and myself. Up front and honest about pricing and answered all the questions I had. The area is clean and we'll kept. I would like to have better access hours but, safety is important to these guys so I get it. Keep it up Joe and friends!
June 7, 2016
Google Public Storage Dylan Apple
Joe was very helpful in getting me into my unit with no headaches. I got a unit in the size I wanted with less than 24hours notice. I haven't had any complaints with them at all so far. The unit was clean, the light inside each unit has already come in handy a couple times later in the evening. The lot is clean and nail free, the last place I rented from in grain valley was responsible for at least 3 flat tires that I know of and seemed to always have trash everywhere on the ground and the drainage wasn't very good,when it rained hard small lakes formed in multiple places and sometimes took days to dry up. Such is not the case here. In all 100% satisfied with everything through public storage, zero complaints
June 7, 2016
Google Public Storage Keith VonE
Joe is very friendly. My experience has been one of the better that I ha e had . Would recommend this facility to any one for their storage needs.
May 11, 2016
Google Public Storage Brandi Ashlock
Joey rocks ---------
May 10, 2016
Google Public Storage amointenebris
Excellent customer service , extremely professional, Joe has met our needs on every point. Thanks
April 10, 2016
Google Public Storage James McPheeters
Joe was awsome got me in and out and had a great attitude would definitely recommend to friends and family
March 3, 2016
Google Public Storage Paige Crist
I came in to do a price comparison and even looked at a couple units I'm not moving for another few weeks but thanks to the kindness and care of Vicky me and my husband will defiantly be using this place to store our things
February 26, 2016
Google Public Storage Jenner Koop
Super friendly employees. Very helpful.
February 19, 2016
Google Public Storage Derek H
I have been a renter of a unit at Public storage for what will be a year this coming April, and I have been more than pleased and satisfied, to say the least , with this particular public storage location.. clean, well maintained property and units, and a very Professional, friendly group of people that run it.. but there's one staff member, in particular, that goes above and beyond all expectations of the average employee of a storage unit facility.. And that's Vicky. She is a wonderful person and exactly what this property needs to keep everything going in the right direction. She's been super friendly, helpful and attentive to any concerns or problems that I've had over the last 11 months and has handled them and it's really reassuring to know that there is somebody like her on property to take care of the needs of everyone who rents a unit at this particular public storage because she really does go out of her way to make sure that everything runs as smooth as possible and then everyone is satisfied and happy with the work and level of commitment that she puts in every day. Way to go Public Storage on finding a terrific person that actually knows the meaning of providing exceptional customer servic
January 30, 2016
Google Public Storage Deborah Waitley
Office personnel were helpful and friendly
January 26, 2016
Google Public Storage Dee Johnson
Great location!!
January 23, 2016
Google Public Storage Bert Lane
super clean and friendly
December 18, 2015
Google Public Storage Franklin Greene
Absolutely perfect. Enough said.
November 24, 2015
Google Public Storage Gina Nevarez
Vicky is a great manager and customer service rep! Keep rockin and rollin Vicky!!
November 21, 2015
Google Public Storage Betsy Yoder
clean location and staff was great
November 21, 2015
Google Public Storage Elizabeth Drissell
Joe was incredibly helpful and professional, and vacating my storage unit was quick and easy.
November 7, 2015
Public Storage Dora Dougherty
Buyer beware! I am having a frustrating situation with Public storage. They raised my rental rate after five months 25%. No warning at all. By time I was finally leave a message with a customer service manager, I received a voice message that they were sorry I was upset but, they could do nothing about this. It was in fine print in my contract. When I signed the contract I asked the property manager if there was anything I should really pay attention to in this agreement in terms of increases etc. She told me it was very simple agreement with no surprises.
October 29, 2015
Google Public Storage Kellen Moore
Fabulous manager and location.
October 27, 2015
Google Public Storage RollinPanda
The older women working to day was helpful and had a good answer for any question I had thanks can not wait to move in
October 25, 2015
Google Public Storage Gerald Thompson
Vicky was super great!
September 27, 2015
Google Public Storage C.J. Winner
Susan did a great job and made me and my son feel welcome walking in.
September 26, 2015
Google Public Storage Chris Mariner
Perfect! Great prices and Vicky was super nice.
September 23, 2015
Google Public Storage D Mac
August 29, 2015
Google Public Storage Kyle Lane
Vicky was awesome and helped us out!
August 22, 2015
Google Public Storage Greg Keller
Vicky helped my son find just what he needed.
July 27, 2015
Google Public Storage Ellen Carey
So far so good Donna was extremely helpful very professional and informative
July 20, 2015
Google Public Storage debbie hanna
Excellent! Very happy.. I think Donna is a mountain lady and would be great in Colorado!! Great service and very nice person
July 2, 2015
Google Public Storage William Woods
My unit was robbed! It was an inside job. The door and lock was intact. The manager of the storage place was not concerned, probably because she got a kick back on the pawned stuff. They carefully went through my stuff and took only what they wanted. Again, it had to be an inside job. Google "Public Storage" and burglary and you will know what I am talking about. DON'T RENT A UNIT HERE UNLESS YOU WANT TO DONATE YOUR PRECIOUS GOODS TO BUMS! Also, the insurance they make you take out don't pay off when robbed. All in all, a waste of money. 7/2/2015: I found out how they robbed my unit. They simply took the door off its hinges. No security, no cameras, the perfect inside job. You are a fool if you rent here.
June 15, 2015
Google Public Storage Samantha Purcell
Donna was very polite she helped me with everything i needed..
April 20, 2015
Google Public Storage Paige Sharp
i was helped by Vicky, she helped me find the perfect unit for my things. she was super friendly and i would definitely recommend this location to anyone i know.
March 24, 2015
Google Public Storage Braylin Taylor
The unit that I reserved online was not available when I arrived. Also, they never seem to answer the phone or return voicemails. They are about to open my unit and replace the door with my belongings on the inside. I do not feel comfortable having them inside my unit without me present.
January 22, 2015
Google Public Storage Jennifer Whitmire
I came in to check prices on units and the manager was very kind & helpful. answered all of my questions even though she was very busy
November 29, 2014
Google Public Storage Mike Rass
Checked several storages in the area, this one had best prices and a great office manager. I think her name was Cindy (?), she was super friendly! Will use this location when we move next month!
November 20, 2014
Google Public Storage Katie Hutchins
Came in to Cecily's store today to check prices. She was such a big help.
October 31, 2014
Google Public Storage Isidra Martin
Great service and get helpful
October 23, 2014
Google Public Storage Randy Hutchins
I came to check prices and was very happy with your manager Cecily! Great job
October 22, 2014
Google Public Storage C C
I went to this store to ask a few questions and your Manager Cecily was extremely helpful. Will definitely be coming back. Great customer service
September 25, 2014
Google Public Storage Jonny Garrison
Very good customer service with Cecily
September 22, 2014
Google Public Storage Cynthia Hadley
This place is the best place to store your stuff....rate 100 stars. Excellent.. I want to thank DONNA for your excellent job.... Thank you very much n see you soon...:)
August 26, 2014
Google Public Storage Kevin Kaullen
It was always easy to get in and people were friendly like Donna and they help all they could I would go back again if I needed storage thanks again.
August 21, 2014
Google Public Storage Steve Berges
Cecily she done outstanding job explaining everything to me she had everything ready one promised I just wanted to say thank you for the hard work
August 12, 2014
Google Public Storage Kevin Dang
I had to check some prices and this facility was great, the place was very clean and the manager Cecily, did a fantastic job. She answered all of my questions and she was patient. I watched her diffuse a tense situation with another customer and she kept a smile on her face. I will definitely recommend to my friends and family. Great Job!
June 24, 2014
Google Public Storage slade garrett
Staff member Cecily assisted me with selecting the proper sized unit for my needs. She explained the hours of operation and other pertinent information about renting the unit. She was friendly and courteous at all times. I would recommend this facility to a friend or relative. Excellent Job !! Sincerely, Greg Wohler
June 1, 2014
Google Public Storage Blaire Millton
Mr. Ervin was very helpful with my payment when i had questions he had the answers. couldnt of asked for a better costumer service.
May 5, 2014
Google Public Storage george smith
Ervin was really good about fixing light bulb out in unit for my dad and trying to make phone calls to fix holes in the unit. He was really friendly and knowledgable. His job might be easier if they had a running golf cart at that location but He seemed to try and go the extra mile to fix things including replacing the hasp on my unit.
March 31, 2014
Google Public Storage Greg Starr
The manager there, Cecily is phenomenal. I was there a few days ago with my son who is going through a difficult divorce and needed a place to store his things. She was able to answer all of our questions and hooked us up with exactly what he needed. The office was one of the cleanest facilities I had ever seen! Great Job!
March 31, 2014
Google Public Storage Tammy Crist
I was very impressed with your facility. Ervin was very helpful and professional. He was able to answer all of my questions and he was quite pleasant.
March 29, 2014
Google Public Storage Kristine “Jynxgirl” Michelle
I bought some boxes for my move, Cecily Worley was a great help and was very friendly. She made sure that all that I needed was satisfying.
February 27, 2014
Google Public Storage Bob Folsom
Cecily was awesome!!!
February 27, 2014
Google Public Storage Alan Thomas
Great storage facilities!
February 26, 2014
Google Public Storage Antonio Jenkins
Quick and easy Cecily was great..
January 16, 2014
Google Public Storage Kimberly Taylor
Probably the best Public Storage facility that I have ever used. Access is easy. No big hills to climb. Easy in and out. The service is excellent, especially Donna. She is always very accommodating and friendly. They are also about a block away from Uhaul which makes it even easier, if you are driving a truck or pulling a trailer.
December 21, 2013
Google Public Storage Molly Casinger
Oh my goodness! First of all, I just moved all of my things over from WilStor storage and let me say I'm extremely excited to have finally finished unpacking my things into my unit here at Public Storage. Everything about my transition to Public Storage has been super great and stress-free.The lady up front, Cecily, was wonderful to work with. She was really nice and even explained to me why I shouldn't just use a lock from Dollar general again and why I should just buy one from P.S. just a couple bucks more to guarentee my stuff WAY BETTER THAN GETTING MY STORAGE BROKEN INTO AT WILSTOR!!! Thanks again! Oh and all of my friends and family will be hearing how great this place is!!!
November 19, 2013
Google Public Storage megan eubanks
The facility is ok but the best thing this location has going is Donna Wilhelm, the manager. She is always helpful, always friendly and knows her business inside and out! Even though during my rental time this property had its issues-gate was broken for awhile and lights were out- I would choose this location just lo have Donna on my team! She is the best!!
September 23, 2013
Google Public Storage Heather Saunders
Donna was a great lady. She helped us with everything we neede!
August 15, 2013
Public Storage Maria Bosco-Goodwin