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Address

9820 Holmes Road
Kansas City, MO 64131

Phone

816-787-0148

816-787-0148

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

816-787-0148

816-787-0148

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • outside unit
    Online-only price $ 36 /mo Online-Only
    In-Store Price
    $ 48
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x24'
    Online only price
    $ 74/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x24'
    • uncovered parking
    Online-only price $ 74 /mo Online-Only
    In-Store Price
    $ 98
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • outside unit
    • drive-up access
    Online-only price $ 83 /mo Online-Only
    In-Store Price
    $ 111
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 105/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • outside unit
    • drive-up access
    Online-only price $ 105 /mo Online-Only
    In-Store Price
    $ 140
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 209/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • outside unit
    • drive-up access
    Online-only price $ 209 /mo Online-Only
    In-Store Price
    $ 279
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    20'x30'
    Online only price
    $ 364/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 20'x30'
    • outside unit
    • drive-up access
    Online-only price $ 364 /mo Online-Only
    In-Store Price
    $ 485
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 345)

December 7, 2024
Google Public Storage Brittany Ashburn
Tonya at public storage was absolutely amazing. Super helpful and extremely nice
December 3, 2024
Google Public Storage Ron “Ronrico” Bonilla
Tanya knows what customer service is all about . Kudos to her. She deserves a raise and a nice bonus too
November 22, 2024
Google Public Storage Mina Pittman
Tanya is the best! Came to this location to rent a unit for a family member during their move. The rental process went smoothly so therefore our move went even smoother! Thank you Tanya for being professional and informative! We appreciate you!
November 22, 2024
Google Public Storage Roy Lackey
A big shout out to Tanya, the facility manager at Public Storage on Holmes Rd! She went above and beyond to help us out!! Thank you so much for your kindness and knowledge! We truly appreciate it!! We highly recommend your storage facility at 9820 Holmes Rd, Kansas City, MO!!
November 20, 2024
Google Public Storage Kitha Herron
She was wonderful!
November 19, 2024
Google Public Storage Michael Holmes
Best customer service ever, thank you Tanya!
November 19, 2024
Google Public Storage Ernest
Tanya is the best, outstanding customer service!
November 13, 2024
Google Public Storage Jessica Laudan
Tanya is amazing and very helpful and friendly!!!! Love coming here!!
October 24, 2024
Google Public Storage Elaunda blockmon
Hello, I had a rough start in dealing with getting my unit. I went into the office and met Tanya @ 98th & Holmes location, she's the Best! Her customer service is unmatched!! I truly appreciate her assistance in any matters to help make my experience with public storage a lot smoother. Her supervisor definitely need to give her a promotion and/or raise!! Please value her, she's one of the Best!! Again, thank you so much Tanya!! Elaunda B.
October 22, 2024
Google Public Storage Gloria Cooper
Tanya the manager was a great asset to your company. She assisted me in a warm professional manner helping me to choose the right unit for my needs.
October 18, 2024
Google Public Storage Marie Dupens
October 15, 2024
Google Public Storage Janet Staggs
I would recommend this unit to anyone I haven't had a problem with this place and Tanya was always helpful with anything that I needed I wouldn't go anywhere else. Tanya always helps with questions and makes it a very easy transition to move in and out of the unit I was grateful to meet her as I was worried about storing my things away from me from past experience from other storage properties.
October 13, 2024
Google Public Storage rachel bielecki
Tanya was very nice and helpful.
October 8, 2024
Google Public Storage dena brown
Tonya is a big help every time i need to ask about the unit
October 4, 2024
Google Public Storage Jacques Chapman
September 29, 2024
Google Public Storage Denise W
If every business’s customer service was as good as what I experienced from Tanya, property manager at the Holmes Rd location, the world would be a better place. I went there in tears from all stress I was under. She answered all my questions thoroughly, showed me how awesome the Public Storage app is to have at my fingertips, and she was kind, helpful, professional, and she had me laughing a few times, which I VERY MUCH needed. She deserves a raise!
September 5, 2024
Google Public Storage Walter Deminie
Tonya was the best help ever in guiding me through the app process
September 3, 2024
Google Public Storage Brittany Ewing
tanya was very nice and very helpful. and she was very informative. she was very kind!
August 28, 2024
Google Public Storage Jennifer Meers
We bought a storage unit from the location on Holmes Rd we go to pick it up yesterday at 3:30pm no on is there sat there until 7:00 pm because we were told someone was on there way. No one ever showed up went back today to pick unit up the girl that runs that location still no where to be found. So 2 wonderful ladies from a different location meet us there to take our payment and open the lock. Only to discover that the property manager decided to go in and pick all the good stuff out of it and leave nothing but trash still no phone calls from the office number. Very poor costumer service will never do business with that location and to sell a storage unit to someone and then go in and steal the items inside who else have you done this to.
August 27, 2024
Google Public Storage Kevin Meers
Horrible service got here before they closed and been waiting for 2 hours for some one to help us , played phone tag so far no luck 😔
August 20, 2024
Google Public Storage Crystal Colbert
Tonya at public storage was absolutely amazing for my family and I greatly appreciate all the help.
August 7, 2024
Google Public Storage Crystal & Jd
Tanya was amazing, after all the packing then moving she made the storage part of it easy. Huge stress reliever. Give her a raise she deserves it.
August 7, 2024
Google Public Storage Jd Mcknight
Tanya was very helpful and made our move effortless
July 27, 2024
Google Public Storage Stacy Stevens
July 25, 2024
Google Public Storage Lance Parvin
Tanya was super friendly and helpful always happy to be there and help everyone out
July 25, 2024
Google Public Storage Haileigh DeGraffenried
Tanya was awesome and professional!! Good attitude and upbeat. Will use again!!
June 24, 2024
Google Public Storage Michael Holmes
The best customer service hands down. Thank you Tanya!
June 24, 2024
Google Public Storage Michael Hunter
Great customer service from Tanya.
June 23, 2024
Google Public Storage Ryan Smith
Never rented a storage unit before was a little nervous but Tonya behind the desk made it painless and quick I will stick with them for awhile.
June 12, 2024
Google Public Storage Prophet R.K. James
Awesome Service in my personal opinion I have several storages across the United States there not a property manager liken Tanya the manager at 9820 Holmes rd Kansas City mo 64131 if you all haven’t given her raise you should Expeditiously
June 12, 2024
Google Public Storage jake statefarm
Great customer service from the property manager, Tanya. Thank you!
May 22, 2024
Google Public Storage B Lion
Great customer service from the storage site manager, Tanya! Thank you!
May 22, 2024
Google Public Storage Michelle Woodson
I don't normally take the time to give reviews because who has the time?! However, I'm taking the time to put the spotlight on a well-deserved employee/Property Manager at Public Storage, located on 98th and Holmes Rd in Kansas City, MO. Tanya, you are what every irreplaceable employee is made of!! You are truly a wonderful person who goes above and beyond for her tenants! Public Storage is more than lucky to have you as a Property Manager!! Thank you, Tanya! Well, I needed help again and, like last time, I received excellent customer service from Tanya! Thank you so much!! Another 5 stars!!!
May 5, 2024
Google Public Storage toni love
Tanya was great!
May 5, 2024
Google Public Storage Jacob Goessling
Awesome help tonya thank u
April 30, 2024
Google Public Storage Kira McPhail
Thank you for your help, Tanya! Great service and a great place!
April 28, 2024
Google Public Storage Christine Stolte
My experience with Public Storage was excellent due to their wonderful manager, Tanya. She was extremely helpful and made the transition of moving a much more pleasant one! Thank you, Tanya!!
April 27, 2024
Google Public Storage Jamie Dietrich
My experience has been a great one! I want to especially thank the manager, Tanya, for being so helpful and friendly! Thank you, Tanya!
April 13, 2024
Google Public Storage Amber Turner
Tanya was great
April 12, 2024
Google Public Storage Diana Jones-Sabally
Tanya was the best and very professional property manager at public storage.
April 7, 2024
Google Public Storage Max Ladet
Excellent service
April 5, 2024
Google Public Storage Cody Williamson
April 4, 2024
Google Public Storage Tami Hill
Tanya was a great help while I had my belongings at her facility!
March 15, 2024
Google Public Storage RaeAnn Walters
In case folks don't have time to read this entire review, I want yal to know that this facility SUCKS. They have shady employees who are in cahoots with thieves who rent the smallest unit they can, and they will cut the lock off of your unit, put their lock on it, and raid you for all of your belongings. Full review below for those who have time: I think it's amusing how the owner can respond to the positive comments that have been left in the past week, but they're refusing to address my mother's review concerning one of the recent (not the first of its kind) break-ins to occur at the beginning of this month (March 3rd, to be exact). My mother has contacted one of the district managers, Mark Weigum, several times via phone and has yet to get a response. I emailed Mark and the other district manager, Robert Pfuetze, last Friday, 3/8, and they have yet to respond. From what I've gathered from their LinkedIn accounts, as district managers, they oversee operations and customer service and supposedly ensure compliance with company policies and standards. Based on the fact that my mother's unit was raided by meth heads who appeared to be in cahoots with Tonya, who works the front desk, it doesn't look like either Mark or Robert are performing to that standard which means they don't have their customers best interests at heart. As I mentioned in my email, people are already struggling in this economy. Then, they use their hard-earned money to do business with companies like yours advertised as safe solutions and end up in positions like this, where they suffer so much loss. My mother has described this as a "punch to the gut." They took boxes of photos that my mother will NEVER be able to get back—photographs of her deceased mother and father. They took things that belonged to her deceased mother and father. My mother is an immigrant, and they took documents from the country she was born in. That is not okay, and I will not stop contacting you until you address this situation rightfully. As I mentioned in my last email to Robert and Mark, I will take this to Twitter, Facebook, Instagram, and just about anyone or any platform that will hear me out. If you've made it this far into my review and you're thinking about renting a storage unit from this facility, I strongly advise that you don't. Take your hard-earned money and go somewhere else.
March 7, 2024
Google Public Storage denise Blankenship
With all the going on at this facility Tonya is always so professional and kind. She help with our move to a different unit with grace and style. She is a pleasure to see!! Thank you
March 5, 2024
Google Public Storage Rooted InFaith
I’m writing this review to WARN you about what happened to me at this location. I had ALL of my furniture stolen, my clothes, my sons clothes, shoes, 3, tvs, pots, pans, pretty much my entire life accumulation of things I’ve worked hard for were stolen from out my unit at this public storage! I am beyond upset, I am hurt, disappointed, frustrated and just sick to my stomach. Life has been extremely hard for my son and I, I recently lost my mother and now this! Please be careful if you have items at this facility!
February 29, 2024
Google Public Storage Joseph Rudnicky
Wish there was more camera in the back row by the fencing. Anyone can go under fencing and break in and not be seen.
January 13, 2024
Google Public Storage Denise Sanders
November 3, 2023
Google Public Storage Kristin Hercules
I had a great experience at this location. This is my second time using them. Tonya is very helpful! Next time I need storage I will be back.
October 14, 2023
Google Public Storage Will Allen
September 28, 2023
Google Public Storage Mellissa Garris
Nice people
September 12, 2023
Google Public Storage Christine Capra
I wanted to thank Tanya at the storage unit on 98th & holmes . Every time I was there she was always cleaning the doors and checking the property. She kept the area very clean and she is very friendly and always said hello.
July 24, 2023
Google Public Storage Sean Yoder
Tanya is absolutely amazing. My entire experience was easy and quick. Opposite of what you would expect.
May 16, 2023
Google Public Storage Ja'Nae Gilliard
I love the idea of me opening my storage from my phone without ever getting out of my car. However, this location needs a better system for customers to get ahold of staff since they’re never on the premises .
March 29, 2023
Google Public Storage Kozan Morimoto
March 3, 2023
Google Public Storage Kelcey Gillespie
Tanya was so professional and kind! She went out of her way to make the storage removal process easy for us. Tanya put the customer first and was a joy to work with. I highly recommend this storage complex. Thank you, Tanya!
March 2, 2023
Google Public Storage William Clarkson
Horrible experience. The place is not secure. There is a hole in the back fence and my trailer was broken into twice. My rent went up 37% in 18 months. The staff allowed someone to place a damaged car 2 feet into my space and it didn’t move for a year despite my requests. Lastly I vacated my space on the first of the month and missed notifying them by 20 minutes so they charged me another month’s rent. When you ask to speak with someone in charge no one steps forward. I left a message and no one called back. Store you stuff somewhere else.
February 27, 2023
Google Public Storage Chris Daune
Tanya was AWSOME! Thanks for all your help!
February 18, 2023
Google Public Storage RJ Russell
Wonderful experience at Public Storage at 98th and Holmes Rd. Unit manager, Tanya, assisted me and was totally professional, courteous and knowledgeable about the facility. I've rented storage at many locations across the country, and haven't previously encountered anyone as helpful as Tanya. The facility is clean and the units I looked at were all in great condition! I highly recommend this location. While visiting my storage unit I needed assistance and Tanya was again very helpful. Public Storage is lucky to have such an excellent employee at this location!
January 3, 2023
Google Public Storage Jennifer Stone
December 12, 2022
Google Public Storage dauna edwards
Do not do business with them I moved out my unit October 26th they didn’t mark my unit vacant until November 9th & wants me to pay for November even though my things was moved out Oct 26th. I didn’t even know they tried to charge me for Nov until a collection agency called me
October 25, 2022
Google Public Storage Robert Wolfram
Tanya did an awesome job of getting me set up with a storage space!
October 10, 2022
Google Public Storage Michael Renfrow
Front desk staff is awesome. I had a personal concern and she addressed it and assisted above and beyond her duties I'm sure. Very impressed!
September 3, 2022
Google Public Storage Claire Cogan
I booked a 10x10 unit online, when I got to my unit it was a single man door, and also not truly a drive up unit because there was 6 feet in between it and another building. I was not given the option online for a roll up door either. My couch won’t fit through a single man door. When I called and transferred units for a roll up door, the property manager told me it was $26 more a month which was fine with me. When I went back to the property, she said it was $44 more a month and that she mis-quoted me the online booking price. Transferring units is not something you can do online, and she said in person booking prices are more expensive. She encouraged me to call the 1-800 number to receive the online price since I originally booked online. When I called, they said they could not honor the online price and because I transferred units, I was unable to receive a refund. Such poor customer service, rent elsewhere.
August 20, 2022
Google Public Storage Kenyon Townes
August 20, 2022
Google Public Storage Myron Vessel
Very Friendly, and helpful. Liked the customer service.
July 27, 2022
Google Public Storage Sherry Rainey
July 26, 2022
Google Public Storage Joe Blow
Great service friendly guy
July 2, 2022
Google Public Storage Elisha Garcia
been storing here for a while & Michele has been a great help!+
June 25, 2022
Google Public Storage Lisa Rodriguez
June 17, 2022
Google Public Storage anthony webb
She’s great 😊
June 8, 2022
Google Public Storage Kathy White
The girl working there was so helpful even tho she was extremely busy. And someone or someones stole all the carts so its really hard to move anything in or out...So whom ever stole the carts bring them back.you make it hard for everyone......
May 21, 2022
Google Public Storage Dixie Williford
Becky was awesome!
May 14, 2022
Google Public Storage Charmaine Willis
Becky, was wonderful she called on a reservation and was able to show me the unit in fifteen minutes. I love this place and feel my items are safe.
May 13, 2022
Google Public Storage Jesus alexis Andino
May 1, 2022
Google Public Storage Katie Lane
Nathan was super helpful and helped me find the right sized storage for our needs.
April 23, 2022
Google Public Storage Andrea Mooney
This place is so unprofessional they will mess up your reservation and then when u arrive will tell u they can’t fix it Na will charge you more but yet has a big sign that says 100% customer satisfaction. The worst service I ever had!!
March 29, 2022
Google Public Storage Ashley Holland
March 5, 2022
Google Public Storage Andrew McDaniel
Not secure! Waste of money! I had my catalytic converter stolen while my vehicle was stored in this facility. Called and left a message and moved my car elsewhere. Talked to the weekend manager and she couldn’t help me other than to move me out. She said she’d have someone who could help me call during the week. No one called or returned my call when I left a message later that week. Very disappointed. $1100 disappointed. As a follow up I never got a call regarding this incident after repeated calls and messages left. I filed a police report. It would have been nice if they could have tried to help at all. As you can see after months they haven’t bothered to reply here.
February 10, 2022
Google Public Storage JeanHelene Davis
66th & Troost location has not had anyone in office "regularly" for months - the Toya lady who was there did not want to take my or another lady's payment - said do online & was nasty to us both. Often no carts to move stuff, filthy elevators & floors not clean. Took months to fix entry doors - had to back in exit ones. Homeless rent/ living in units there. IMO his place needs more than 1 or 2 people for it's 900 units - poorly managed compared to their other locations like 98 & Holmes one!
February 6, 2022
Google Public Storage Charles Conner
January 27, 2022
Google Public Storage Smk Mak
Service was amazing!!!!! Recommend to friend and family
January 1, 2022
Google Public Storage Melissa Craythorn