Public Storage Self-Storage Units at 5710 Memorial Ave N, Stillwater, MN
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 25/moSmall 5'x5'
$ 25/mo $31Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 25/moSmall 5'x5'
$ 25/mo $31Best Price Label
- Climate Controlled
5'x10'Online only price$ 42/moSmall 5'x10'
$ 42/mo $52Best Price Label
- Climate Controlled
5'x10'Online only price$ 46/moSmall 5'x10'
$ 46/mo $58Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 58/moSmall 5'x10'
$ 58/mo $72Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 75/moMedium 10'x10'
$ 75/mo $94Best Price Label
- Climate Controlled
10'x10'Online only price$ 88/moMedium 10'x10'
$ 88/mo $110Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 105/moMedium 10'x10'
$ 105/mo $132Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 123/moLarge 10'x20'
$ 123/mo $154Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 135/moLarge 10'x15'
$ 135/mo $168Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 135/moLarge 10'x15'
$ 135/mo $168Best Price Label
- Climate Controlled
10'x20'Online only price$ 153/moLarge 10'x20'
$ 153/mo $191Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 199/moLarge 10'x20'
$ 199/mo $248Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 327)
Tom was awesome and very helpful in assisting me in signing up. If there were more than 5 stars he would get them.
Tom was very helpful and stuck around a few mins extra just to check us in. Thanks so much Tom!
Tom was extremely helpful and patient with me during my experience!!!
Tom did a great job
Tom, Really helped me out today with Rate Reduction on 2 units i have been renting since Dec.2022. Big Thanks for your effort and help!
Tom did a great job for me! Super helpful, friendly and accommodating!
Good job Tom
Tom always provides courteous customer service. My time is up but I would use them again if the situation comes up.
State of disrepair. Bays are not accessible due to electrical and mechanical issues. Locked in/locked out, no elevator service. No knowledgeable staff on site. No sense of urgency.
Too expensive needed to relocate!!
Better get insurance, their storage facility is not waterproof. My friend got his things damaged. Big rip-off.
Tom did outstanding job. The location was always clean, well-lit and my stuff was secure. Highly recommend.
I have been renting a large locker for a very long time and each year this place ups my rent by a lot. Currently I am paying $325/month. Where I live is about to have record breaking flooding due to all the snow and I went to see how much room in my locker I have to store items from my basement. When I got there, my locker door was stuck in 2 feet of ice...all the lockers facing the same direction were the same...that is half of all the units they have. When I asked if they would remove ice from all the lockers , they told me NO, that's not their problem...I would need to remove it myself. There was another customer there and he told me it took him an hour to remove the ice from his locker door. And when he finally opened his locker, everything was frozen in 2 inches of ice because they plowed all the snow against the buildings so now it's melting and seeping into the lockers. I'm just curious what does $325/month actually cover? It seems like every time I ask for a little assistance at this place, every worker tells me "they're not allowed "...so besides sitting behind the counter and taking my money, what do your employees do? At minimum, I feel any storage facility should provide access to your locker...like that is a basic responsibility for a storage facility...I guess not.
Very friendly staff and helpful. Security A+ just don’t lose track of time cause you could end up locked inside and have to make phone calls to get out 😉
Snow removal is non existent. There are snow piles and ice everywhere. Guy in the office said he has complained about it and nothing has been done. The overhead exit door was broken/not working for over a month. The lock on the women's bathroom does not lock and it has been out of order everytime I have been there.
Efficient & very informed & helpful.
Tom was very helpful and friendly!! Great service!
Worst storage unit renting experience of my life. Manager is either not to be found - or hateful and condescending. Broken glass all over the floors / in both elevators. Ladies restroom is always locked - so I had to use the nasty men's room or just "hold it." VERY cold in the storage building. Yuck all around. I switched to another company.
Repeat customer. Clean facility, friendly knowledgeable staff. Shout out to property mgr Tom. Super helpful! Thank you for helping me again!
Very nice facility, staff helpful and accommodating. Tom was especially helpful during a recent unit size increase and all went very smoothly.
Tom is outstanding and I can guarantee he checks all units throughout the day! I appreciate the cleanliness and security of my unit and would highly recommend this location to others!
Tom was real nice and helpful. Call me emediatly when I left a message. Great customer svc. Promp
Had a minor issue with my storage unit. Spoke with the property manager Tom about it. He resolved it right on the spot. Tom was respectful, courteous and professional. Thanks Tom!
I was helped by Tom at the oak park heights location. He was extremely helpful. I needed to change information and he answered several other questions i had. Thank you Tom.
Store attendant really wasn't to knowledgeable about the rental procedure. After 3 questions he gave me a toll free number to call because he just didn't know.
I gave a good review before because It was the end of the month and Tom was pretty eager to me to get online and give him a good review. Tom promised we could return locks if we don’t use them… and to “make sure to buy them, you can return them”. We rented a unit because we had a string of bad luck and didn’t really know what to do… long story short. We didn’t need the unit, we canceled it online after we got home that same day. I’ve been to public storage 2 times since then and Tom, nor anyone else is to be found. The telephone number on the door is useless. We are not at all happy with our experience.
Super friendly staff and very helpful. Dayle was great to work with!
Just got notice that your rates are going up again! 25% hike...$89 for a 5x10 unit is NOT comparable with other units. We have used your services for over 2 years now and every time we turn around your raising your rates. Needless to say we will be pulling our stuff out and going someplace less expensive.
I've been a customer for 3 years now and I've always had a great experience when working with Tom ! He's a great guy and just a pleasure to work with !👍
Tom did a great job helping me rent a unit for my needs. He's professional and personable.
this is a clean, well lit storage facility. They have a touchless gate entry app avail.too. For the indoor unit you enter into this huge garage that can fit 4 large vehicles even a small u haul truck. I only had to wait to enter garage one time for 5 min. generally I see very few people.
Dayles great! Thank you!
Wonderful experience.!! Tom was very helpful!!
Tom told me to tell you that he did a superb job. He helped me through my mess I create. He renewed my faith in mankind. Give him a big raise
At first, not terrible. Rates went up not long into being here and the last few times I was at the storage facility the public bathrooms were locked. I find that to be completely unnecessary as bathrooms should be readily available.
Daryl was very helpful and courteous and focused and professional!
Dayle was a great help and very supportive!
The gentleman who’s is hard of hearing, (has a y in is name but sorry I forgot his name) was outstanding. Very kind and helpful. He did the lease process well and explained everything! The setup there was awesome! The process is really quick. Thank you!
Great place! I was in the middle of moving from TN to WI and needed to store some personal items before flying out to Utah for work. I spoke with David, both in person and on the phone, and he was able to help me out on short notice with a storage locker. I was able to take advantage of the current promotion they had going on. Easy process to reserve a unit, move in and move out.
Dave was awesome!! He was extremely nice and very helpful!!
Appreciate David positive experience
Clean, secure, reasonable rates. Indoor 10x10. Davids a great property manager.
Iv have been using Public Storage for over 10-years now. Everybody is so kind and friendly. Anytime I need something they are there willing to help me. I plan on staying for a long, long time.
Great people. Great service.
Wonderful customer service.
This review is for the Stillwater, MN location specifically. This facility is very clean and safe - I never felt wary when I was there and never had any concerns that my belongings were anything other than secure. The staff also are very friendly - upon move-out one of the employees even dug up some aspirin from a medicine kit in their office when my back started acting up. We only had our belongings here for a few months following a cross-country move but were very pleased with the experience. Recommended.
Wonderful experience- staff and customers alike were super friendly & helpful. Very clean and well maintained. Highly recommend
David was very helpful and was able to help me with everything I needed. I even showed up early and was able to help right away! He answered all of my questions kindly and respectfully!
The rental price of my unit LITERALLY -DOUBLED- this month. The reason given was that "prices change periodically." Was told that due to demand and how their units are almost full, they raised the price to more closely match the market. This translates to "we drop our prices to fill our units, then pull the old bait and switch." What a joke and what a terrible business practice. Do not rent here.
The person I worked with at the Stillwater location was very informative and helpful! She sounded as if she loved her job.
I took advantage of an online offer and began renting a 5x10 climate controlled unit in May. The sign up process was simple and quick. Access to the site is controlled. Additionally, if you have a unit inside the climate controlled area there are several additional controlled access points to help ensure your property remains protected. The lock and keys, as well as, the relevant information was waiting for me the moment I opened the unit. The unit was clean and the door and lock worked flawlessly. If I ever required an additional unit I wouldn't hesitate to rent another unit here.
Good rates and contactless rental
Dum policies and limited hours to access your storage. You will be locked inside if your not.put by 9 p.pm which is very of ignorant on behalf of the owners.
Very nice and clean, the employees are good at what they do.
NEVER RENT HERE. They are thieves and have numerous hidden charges. The DM is unwilling to stand behind his employees mistakes!!!!
If I move out of storage on September 1st or 2nd, do I pay a prorated fee or pay for the entire month?
Staff is friendly and helpful, stopped by earlier today but no one was in the office so I had called and left a voicemail and was surprised with how quickly I was called back.
Very clean facility, great service, and solid rates. Would definitely recommend
The staff were great and very informative! Very good experience for a first time user of public storage in Stillwater
We walked in not knowing what we needed for our storage needs. From start to finish David was exceptional! He guided us to the right size unit, explained pricing within the budget we were looking for, and overall had great knowledge of everything included. The units themselves are amazing. We love the easy access through the app. Multiple checkpoints so we felt safe putting our belongings there. We went in not knowing if we even wanted to rent a space, but David and the entire facility made it an easy choice. Definitely recommend!
I've dealt with Customer Service on 3 occasions. 2 via the 800 number and once calling the local Stillwater/Oak Park Heights number. Thank you so much Mary for being an absolutely amazing, patient, understanding and exceptional human on the other end of the phone. Had some issues with my bank and was so stressed about my account and paying. She made me feel like I truly mattered and that the things I was storing mattered too. Again thank you! 💕
Dayle was awesome!
A very good experience overall all other than a misunderstanding about the paperwork required to store a vehicle. Mary, who even gave me a ride home, and Ben Fulk were very helpful in getting the issue resolved. The location kept in contact with me for the week leading up to my arrival and were helpful with all my questions. I would definitely rent from this location again.
Now that Public Storage has the app it has made everything so much faster and easier to get in and get out. The one in Stillwater is the best one by far. Its clean, friendly, and accessible. I wouldn't go anywhere else for my storage needs!
Very helpful and cheerful staff, and clean facility. It was great to be able to pull our rental truck into the garage to unload! I would highly recommend this storage facility.
Great job by Daryl and Desiree... easy process and good value. Safe, secure and clean.
Great place! Staff friendly and knowledgable. Reasonable rates. Climate controlled building is very impressive!
Friendly fast and clean place
Dayle is a very knowledgeable and polite property manager! The climate controlled area is very secure and clean. Would like to experience a snow-free approach to the climate controlled area. Very difficult to maneuver the carts in the snow! Bob Ogren
Office staff / management very professional and customer focused. Facility is in excellent shape and seems very secure.
This was first day renting my storage unit. The process was easy, the grounds are clean and i felt safe with my son. Also the price is very reasonable for a 10' x 10' unit!
Tiffany was such a pleasure to work with! Very confident in her work and knows what she's doing!! Would definitely recommend her to anyone looking for a storage place!! She has such a great personality!
Very easy to work with and professional. I have used them in the past and they are the only storage place that I would consider.
Very helpful service!!
Laura, was very pleasant and very helpful. Would recommend
The elevator is open... Then it's closed. Too fast to move stuff. Otherwise it's nice.
This is the place to go! Hands down the best storage facility I've ever used. Very courteous and willing to help. Staff made my already stressful day so much better. Thanks Dave! You're the best.
Great experience with amazing customer service!!
I love working with the stillwater team my family has rented from several public storage offices and this one has given the best customer service. I highly recommend renting with them. The facility is well kept and very secure.
BEST customer service ever!
Initial impression - loved it. Very cheap price. Staff was friendly and easy going. Fair policies/contract. Unit was clean and looked nice. A little pain to type in your code for gates, building, AND elevator but yet it is good security I think.
Super friendly and professional staff members, great customer service and extremely well kept grounds.
Get place so nice and freindly
Every time I go into the office or call on the phone they are always friendly and accommodating. The place is clean too. I would highly recommend them for all your storage needs.
Nice, clean, climate controlled spaces.
Laura did an excellent job providing an overview of the site, rules and showing the location.
Clean convenient and I feel safer with public storage
Great service real kind people that work their. Keep up the good work
Dave was super helpful. Great space for a great price.Including Climate control units. Love the ability to drive in sheltered from weather to unload or load your items.....
great customer service and always treated me well!
Tiffany, Joe, David and the rest of the gang at this location are amazing. The new building is so beautiful and clean. Anyone looking for storage should stop buy and see them.
I got fooled by the online price which doesn't tell the total of what you pay. I secured a 10'x10' unit that was going to be $32/month. To note, I was only going to use the unit for a couple weeks while moving. I get there and they take me to the unit and I'm told I have to buy their lock for $20. I've dealt with other storage units that do this but two things that bothered me is that the lock is ours to keep but it's a tubular lock which doesn't work in many applications and I told the lady that they should put that on their pricing online which she agreed the company should. Then, I get in their office and they tell me that they require insurance on every unit which is $15/month. So I stop her there and say that none of these required extras are shown upfront and I asked "is there anymore added fees coming" she told me "no" then David who worked there as well tried to explain why they tell later about the lock fee, insurance fee, and administration fee. So I stop him and ask about the admin fee and I asked if he heard her say that there was no other fees. He acknowledged that he heard her but said there was an admin fee. I asked how much that was and he told me $25. So what was a $32 online price turned into $92, $60 which was never explained until o got to the office. I told them on principle alone I couldn't give them my business and walked out.
Tiffany,Mary and Dave are the best reason to rent at public storage!
(Read FOLLOWUP BELOW#2) #1- I stopped in for a unit Tamika was so helpful because she didn't have the size I needed she took the time out to find me what I needed at another location and was able to get a nice price with a move in deal that worked for me she was so understanding and helpful I never had service like this before she is amazing and I would send any and everyone I know here she is super kind she made my day... It's been a good first two months, since getting storage, all was good until I moved out of state on greyhound, leaving storage behind. EVERYTHING I OWNED! I SOON started getting emails that I left my storage unsecure. Wrong! I double checked it because I was going out of state and made sure I couldn't break into it before I left it all there.. and that same day I spent all day trying to come up with 10$ to buy a new lock to put on it so that they could unlock their lock so I can get into my storage, they cut mine off and put theirs on instead because I was late with full payment, after that, that's when I secured it with my NEW lock again, and kept up on payments, after first complete full year, and after they cancelled my insurance on my storage and upped rent, they upped it again per month on my unit, by now I'm paying 115$ instead of (89$ with inwell,
Tiffany was extremely welcoming and provided me with an excellent unit. I live in st paul and eventhough it's a bit of a drive it's well worth it as these prices you CANT beat ANYWHERE in the cities. 5 STAR CUSTOMER SERVICE - 3 STARS due to the inconvenience of it closing at 9 PM + no vending machines Overal 4 stars
Great, friendly staff. Beautiful new facility. Amazing prices!!!
The staff was excellent, especially Mary. I was amazed by the experience. I will definitely recommend.
Called Mary at 4:30 pm on a Saturday (they close @ 5) Even with closing She STILL got us set up in a unit !! Great prices & Great Customer Service 👍👍 👍
Even when I showed up 20 min to close they were friendly and didn't rush the transaction. And it was a lame Monday but you couldn't tell with them.
It was a great place to store my belongings, but then I tried to get them to stop charging me, but noooo
Joe was awesome to work with - very friendly and professional! The rental process was very straightforward and efficient, and Joe made sure I got the space I needed in a location that would work well for me. The facility is well-maintained and very clean. I was also impressed by the drive-in loading area for the climate controlled space - very nice. Would absolutely recommend for anyone needing storage space.
Joe was helpful and friendly while helping me find a storage unit that will serve my needs.
It couldn't have been easier or more efficient to get through all the paperwork. The staff (Joe & Tiffany) were friendly and attentive, and the facility is bright, clean, and well maintained. I'm glad I found them!
Great staff always very friendly and helpful
Very helpful staff. Very good storage units, I just wish they had remote entry for the gates. I'm in a wheelchair and it's impossible for me to reach the keypad from my van to get through the gates. I will have to bring someone with me to open the gates.
Beautiful property highly recommend
security of your belongings
I called in asking about pricing and sizes for my business. Mary was very helpful answering all my questions.
I was here a few months ago and the place was under construction now they have a beautiful new building and has done amazing upgrades! Keep up the good work guys!
Tiffany was very respectful and courteous!
Unhappy someone used my email and phone number to get a storage center... They did not use my id it is not in my name I should not be responsible for this
Alex is Epic . Thanks for the fast and friendly service.
Tiffany was nice and keeps the property super cleaned .
I called and dealt with a young lady named mary and she was excellent. She assisted me with every question and concern i had. She helped me get the best price with the right amount of space
The staff is so friendly and helpful! Thank you to Dayle, Joe, Tiffany and Mary!
Highly recommend storing at this facility management is amazing!
Staff was Super Tiffany and mary are awesome.
Tiffany and Mary was 2 of the nicest people in this state so far. And very helpful
Great manager there. Very friendly service.
amazing service, good people.
The light in my storage area has not worked since I moved in. My husband cut his hand trying to work in the dark. He told them and no one even called to apologize or see how he was. How rude! The parking lot is a mess with holes everywhere. They are putting money on the new facility and doing nothing for the current one. You cannot even navigate the parking lot. The gate opens with just any push of the key pad and so there is no security. Apparently, they have been building this new one for years, which sounds like ineptitude in its purest form . . . .I have told the managers about the light and conditions several times and nothing is done. I am moving my stuff and would encourage others not to use their facility. I went to move it and the place is in complete disarray. It is filthy as the pictures show and the light is still not fixed as the picture shows. Negligence pure and simple.
While the property has been under constuction the staff has been extremely helpful
Also staff at public storage STOPPED IN AT COMO AND SEEN BIG CHANGES HAPPENING He mentioned that this property was also having upgrades and i stopped by....its a little rough but with struggle Comes new beginnings excites to see the continued Growth Great Job Jake and Montrell
This place is the worst. My stuff had been being held hostage for over a month. I returned from living out of state to find my storage unit door was broken. I was originally told it would be 3 days before it was fix. It's been 28 days and my door isn't fixed. But they've allowed me access to it finally.
Jake was super friendly, helpful and thorough. Clean facility and very modern business practices.
Kina was great she was very helpfully !!
I haven't actually been here, but I think this was the place where meth heads jumped the fence and tried to get into the storage units through the roof. Don't worry, the cops got them.
The employees at the public storage in stillwater are some great people. Super helpful and understanding. Anyone looking for a safe place to store there things this is the place to go.
Jacob was very helpful efficient and informative. The service was excellent.
Jake is freaking super and Tiffany is awesome as well they were a great duo and helped me in every way. Just great friendly service.
I broke off key in the lock....They had it cut off and replaced within 24 hours and followed up promptly with a phone call...overall I have been very pleased.
They can't figure out what to charge you so they make it up, loosely based on what they might have left of that same unit, though the sales person isn't sure. That's just to start with and then comes the ridiculous cost increases due to demand. Excuse me? Is that an incentive to get people to leave? I'm noting it. Am I not paying a ridiculous amount already for a size larger than a shoebox? Absolutely. Not to mention how they try to persuade you into giving a good review, what a joke.
I had a great experience at this storage facility. First off, the staff were super professional, helpful, and friendly. Secondly, the units were well maintained and clean. There has been a ton of snow, the most in February at a historical high, but they have done an admirable job managing through it. The last point I want to make is because of the snow and the very large trailer I was pulling, I got stuck pulling in in to load up. Jacob the manager on site used his own truck to pull me out. He is super nice and a real credit to Public Storage.
This facility is tidy, plenty of room to turn around, management is helpful, and friendly. Every time I have been there Jake went out of his way to help. Strongly recommend!
Facilities are always kept clean!! Always a Manager in the office to help, I would recommend anyone to store here
Jacob is super accommodating & helpful. Clean facilities.
Jacob is awesome. He went above and beyond to help us find the right size unit. We are returning customers and we have always been very pleased with the staff and the property
Great friendly and safe place. Jake the manager is always courteous and helpful. Always clean and now building on. Love it.
Facility is always kept clean, would recommend to store here again!
Facility is well kept up and management was very friendly and easy to work with.
Very professional, clean unit and friendly clerk. Need to do something with the icy conditions.
Great experience. Staff was very knowledgeable about the size unit i needed. I have rented a couple spaces from them and always been pleased.
Jacob was really friendly and great to work with! He explained everything about doing business with them, and answered any questions I had. The facility itself is really nice, clean, well kept and secure. If you're looking for a storage in the area, give Jacob a call!
Ive had great service here from Tameka, Jacob, and Calen are all great and have made everything go smoothly, efficiently, and quickly.
Management and employees are extremely helpful.
Jake was super helpful with setting up the unit for us
Fast and convenient
Fast and friendly manager and great customer service
I been at this place for a while now and i just love the staff their so friendly the property is always kept clean i give them 10 stars
Avoid if possible. The prices are merely marketing. There are several charges that are required beyond the price which makes it 15% or more in cost than the quote.
My experience couldn't have gone more seamlessly with District Manager Taylor, who just happened to be working at this location on this day. From my online reservation and a confirmation call 10 minutes later, to adjusting my reservation to accommodate my temperature control needs, providing options for my specific (and fragile) packing needs, to the walk through of my space, testing the security code, clear explanation of the billing process, and helping me to my car with the packing supplies, it couldn't have been a more pleasant transaction. My professional background is in hospitality, so nothing goes unnoticed. Highly recommended.
Tamika was the best!!
I would like to say that Calen has exceeded my expectations when I came to rent a Storage space. My experience was quick, efficient, and calen, I must say was a delight to do business with. He represented Public Storage very well. Thanks Calen for the great experience!!!
Great service, last minute waited for me . Greatly appreciated. Calen was the man who helped me great service!!!
Staff are very friendly, thanks for a good experience.
Difficult to deal with and to get them to return calls. Awful customer service.
Fast friendly service. I was really happy to find the unit I needed in the time frame I needed as I was being rushed. The employees I work with have been friendly and courteous every trip. Today my associate was calen from the Stillwater MN location. All I really needed was a droppoff and to make a payment, but it was all super easy for me. Thanks for the help today.
Calen was great!! Very accommodating and friendly. Tamia was great as well. Both made the experience very easy.
Bomb place to rent clean and safe workers are funny and awesome and very friendly help me get the right space
When do you sell units that aren't paid on time.
Great staff very helpful tamika was awesome If you need to store your things some place this is the place to go
The staff is so friendly and helpful I just love the way Tamika conducts business she broke everything down and covered every question I asked and I was just looking around for my summer move I will be back to rent
Great place to store your stuff. The staff here, old and new, are always so nice even when they are sick and working anyways. Just because your staff lives/works onsite doesn't mean they should work sick like that. Poor thing.
Tamika and calen was both very helpful and kind they let me know everything i needed to know to help me feel comfortable and stay on top of things i will rent again and send others here to rent these to are so much fun and funny
We have stored with Public Storage in Stillwater for nearly a year after an unexpected move across country. Once returning to MN we scheduled our move out date with ample notice. We are moving into an apartment available February 2nd, but are being penalized by having to pay for the entire month of February rent even though the unit will sit empty for all but two days. They didn’t notify us of this fact until 1/29/18 several weeks after we set our move out date and isn’t enough time to even plan to move out in only 2 days when we both work and don’t have housing until February 2nd! After several questions the property manager said it was all our fault and there is nothing that can be done. Needless to say we feel taken advantage of! As young professional often sent on projects for several months to years at a time, we WILL NEVER use Public Storage again. Not to mention a few months into our contract they raised our rent $25/month with hardly any notice which put the property above market rate for the size storage unit we have. What were we supposed to do?? Spend $1000+ on airfare to move out our things having to take time off of work. A shady company with no morals and no sense of customer service.
Nice staff, thanks for being so helpful when it comes to checking up on us monthly to see how things are going.
Calen was great!
Tamika was very helpful and informative. Great customer service.
Calen was great to work with.
Not $1.00 for 1st month, they add service charges and other charges. Then after 4 months locks you out until you buy a round $20.00 lock from them. They literally lock you out of your own storage until you buy a lock, that they never mentioned in the beginning. So, we moved out of our unit. We were locked out for 3 months. We are on a tight budget, social security disability.😕😡
I used the facility for approximately 5 months. I never had an issue. The facility was in good condition-they even filled potholes over the summer. The only 'issue' I had was when I switched to another Public Storage facility (to be closer to where we live). The manager Tamika exhibited over the top customer service with resolving my issue. Tamika was able to work through the 'system' to resolve the issue that had developed. She did not have to do anything, and it could have been one of those situations where 'it is what it is' and I would have been left feeling frustrated with how things turned out. Fortunately, Tamika understood the situation and worked many different options to find a positive resolution for me. I appreciated her effort and her dedication to providing exceptional customer service. Thanks Tamika!
Stopped in checked on some units Andria really helped me a lot!
Ok to excellent. Lines too long on pay day.
The girl on the phone was so nice Tamika she looked up everything I asked, funny thing how nice she was my storage is at Wabash were I stopped in today but dria helped me call out to another storage were moving soon closer to that area, nice girls great company .thank you everyone
Dirty rotten thieves! We were renting due to a death, paid 2 mo. fee, while still there, got a call to cancel. Out of over $500 got $100 back and while standing there, they re-rented that very same unit.
Awesome costumer service Tamika was very kind and did her best to make my storage rental the cheapest she could I would recommend coming here
Tamika was very nice and understanding I had made my reservation at 6pm and call and talked to tamika I let her know I was having a family emergency and really needed the storage today although she was closed she let me come so I can rent the space she waited till I got there and was very polite thanks so much tamika your the best
Tamika was very helpful, the whole process was quick and easy. She was a delight to work with.
This was my first time renting from public storage Latasha was wonderful. Very knowledgeable and kind ! I would recommend this site to my friends and family.
The facilities are great! The company's online value proposition is not demonstrated at this location by the office manager. The office manager needs customer service training.
Web sign-up said total check-in price would be $25. It ended up costing $66. "Buying our insurance is required". "You must buy our lock". Definitely not off to a good start.
Amazing! I was greeted by Angel, who was professional, courteous, efficient and friendly. Angel explained things in detail and rechecked all my information and what I was signing. Public Storage is fortunate to have such an extraordinary employee!
Mark is very helpful in getting the right size unit and making sure I am satisfied before I leave. The property and units are clean and ready to begin storage.
Mark was equally as helpful today! We shared with him that we were hoping for a unit closest to a door and also a place to keep our Pod as we unloaded it and out of the way of other units. To our luck he had one right next to a door and even had a safe place to store our pod for a few days until we completely unloaded it. I appreciate all the help and also the excellent customer service we received in finding us exactly what we needed..
Mark did a great job of getting us set up for our storage space.
Great experience. The gentlemen was kind, helpful and quick at signing me for a storage space.
Afraid i had left my key in the lock of my locker, i checked the lock and it was not there. I spoke to Jessica about it. She immediately went and put a second lock on my door and told me my options for a lock cut if i couldn't find my key. It really put my mind at ease until i found my key. Nice to get great customer service.
I visited the Stillwater location to get information about storage units, size, price, etc. Kerri explained the lease process, pricing and showed me the different units available. She answered all my questions and also provided additional information for me to make a decision on which unit was best for me. Kerri was very knowledgeable, the property was well kept and due to these two factors, I’ve recommended this location to my friends. Thanks Kerri.
Loved my experience with your location - thank you so very much! Nathan
Kim was very knowledgeable and efficient.
I went to transfer a storage unit and They could not have been more informative or helpful. I appreciate all the assistance with the paperwork, etc. Kim was wonderful! Many thanks!
Kim is amazing. She's so good at explaining the lease and she really helped me figure out how to store my things and how to keep my belongings safe from the elements and is soooo friendly. Thank you Kim!
Kim did a great job explaining everything and promptly processing all paperwork. She carried thru with everything that she said she would do.
Even though I did not rent, Kim was very professional, courteous, and informed.
Wonderful people. Awesome company
We had never used a storage facility before. Kim was very helpful in explaining how to use the storage facility and about the lease, payments, etc. She was very thorough in all her explanations. She helped to get us set up with a storage locker and how to get in and out. We needed extra storage for summer items as we had finished our basement and didn't realize we would lose all our storage space. This is a convenient and safe way for us to store off-season items and it's close to home.
Kim helped me when i got there.. VERY NICE AND FRIENDLY AND SUPER PERSONAL... I DEFINITELY RECOMMEND TO ANYONE N EVERYONE.. I LOVE the services here😀
Kim was absolutely fantastic. She has assisted me rent a couple units in the past and each time she has been very thoughtful, professional and extremely helpful. I would recommend this Public Storage site to anyone looking to rent a storage unit in this area. This location is very well maintained and so ease to use.
This was our first experience with any storage units. Lyle showed us the unit and we were pleased with the cleanliness of the unit and the surrounding driveways. Security seemed adequate. When we came to actually rent the unit Kim was most helpful and pleasant and explained all of the paperwork very effeciently.. She provided locks and keys and gate code cards. The office was orderly and had moving supplies arranged for easy viewing. When I came in to close out out use of the unit Kim provided closing receipt. We would definitely use this facility again.
Kim was very helpful and nice. Great service!
The property was well-kept and orderly. Kim, the manager was helpful, knowledgeable, and efficient. We leased a unit promptly after the inspection of the unit, and she assisted us with the paper work in a timely manner.
The new manager Kim is as cheerful and helpful as her predecessor Loni.
Kim and Lyle have been great! They are incredibly kind and helpful. They made it easy and seamless to upgrade to a larger unit last winter and worked with us to vacate our unit without more stress. I highly recommend this location.
Kim is charming and on her sales lady p's & q's. I would return again and again just to watch her work. Lol Its clean and everything was well explained. Cant beat the intro rates. And security. She needs a golfcart. Not that she complained, but I hope it gets fixed for her quickly.
Kim and Lyle were extremely helpful in helping me select a storage space that was right for me. They took the time to answer all my questions and showed me several different store rooms that would work for me. I also had no problem in reaching them for questions I had along the way. Thanks you Kim and Lyle, I highly recommend Stillwater public storage because of Kim and Lyle.
Both Kim and Lyle are very pleasant to work with. They are professional and run a very good facility. Thank you !
Kim provides excellent assistance in helping me find the right storage unit from my several visits. I continue to work with her in securing a second unit. Appreciate the customer service she provides. Thanks. Laurie
very helpful and patient
Kim was super kind and very helpful. She helped me find the perfect temporary storage unit for the bigger boat that I just purchased. The staff was friendly, and the units were very clean. Thank you, Kim!
Kim is awesome very nice person
Kim did a wonderful job helping me find boxes that fit well for my items.
Kim did a great job helping me find a unit!
very friendly & prompt service~very clean and organized..very comforting after a 24 hr drive.
La senora Kim Lyle se porto muy bien e hizo la transaccion muy agradable y eficaz. De 1 a 5 yo le doy el 5 . La recomiendo y gracias.
Kim made my experience of choosing public storage a cake walk, so glad I chose the stillwater location. She helps you very thoroughly through the entire process!
First time renting a storage unit and Lyle was great! Very helpful and the transaction was quick and easy. The unit was ready for us and very clean. Thanks again!
Kim was extremely nice and the facility was clean and well-maintained.
The storage unit is clean. The overall site appears to be well monitored.
I have been renting over a year and have had no problems. The facility is always well kept and customer service is excellent. Thanks Lyle!!
Working with Kim was a great experience! She set me up with the best storage unit to fit my needs and thought of all the details to make it happen. She is very personable.
Quick and Easy process. nice unit to rent
Loni was super friendly and competent. She knew what type of unit I was looking for and when it came available, she contacted us and we were able to move into it immediately. She went above and beyond to help me. It was a very great experience. Barb Williamson
Very friendly and was thorough in explaining setup procedure.
Brittany did awesome setting up my storage unit!
I have had a storage unit at Public Storage for several years. Lonnie, the manager has been extremely helpful and always goes above and beyond her duties to ensure customer satisfaction.
Loni has been a great help ro me through my years renting here. Shes friendly and kbows her stuff. A real asset to Public Storage!
LaQuoia was very helpful and she explains well. I even got a chance to meet Amber and the teamwork was great
Very friendly/helpfull staff. Clean outside/inside of climate controled units would tell other people to rent here.
Very helpful, courteous and accomodating. I would definitely recommend them to friends.
We needed a storage unit for some items overtaking our apartment. Loni made the process easy and effortless. While there I had the opportunity to see her interact with other customers (already paying customers) and she treated everyone like they were a friend. I have rented other storage units and it was nice to see a place where they are friendly and personable; and you aren't just a unit number.
Great customer service. These folks really understand all the moving parts and stress that comes with needing to find the right storage unit. I always feel like my needs are understood and respected. What a relief to work with Public Storage in Stillwater. :)
Great place for storage! My things came out just the way they went in. Found the exact size I needed, Auto pay is great so you don't have to think about another bill. Thanks Loni for all your help...........:)
Loni is awesome! The facility is well kept, and Loni is extremely helpful. Her customer service is top notch. She goes out of her way to ensure all of the facility users have what they need. I have been at other facilities where the property manager only cares about collecting the rent. This is not the case with Loni and Stillwater Public Storage.
We have had a great experience with Public Storage! Lonnie is very personable,friendly, and knowledgable about her job. I have never used a storage facility before and she made it so easy and actually fun! The units were very clean and it was nice that there was even a light to see way to the back. Another plus is that it is nice and close to home. I feel that it is a very secure place too. If you are looking for a great place to store some of your items, look no farther. This is the place you want to go! Thank you Lonnie for all you have helped us with!!
great place easy access very affordable rates and lonnie is great to work with if you have any questions or concerns. would highly recommend this for anyone looking for space.
Loni makes you feel welcome! Like you just came home!
Thank You Lyle! You made moving a bit easier. From boxes to size of storage unit. You were a wealth of knowledge. Great customer service! Thank You for all your help!
I have been a Customer for almost 3 years, it has been a pleasure getting to know Loni and Lyle, great people!
Thanks to Lyle for making this such an easy process! We're currently in the process of planning a wedding, building a house and trying to figure out where we're going to put all our belongings until our home is done. Needless to say I was looking for something that was quick and easy as well as left me feeling safe and secure leaving me things. Lyle made this such an easy process and didn't pressure or push us to make a fast decision. He showed us the different storage units and took the time to discuss the different units available and the capability of them to hold what we needed. He gave us tips and suggestions to help our move easier and suggested ways to pack our items in the storage unit to avoid potential condensation. Very helpful, very impressed and would recommend to anyone looking for a storage unit. I should also add that when comparing prices for other storage units in the area, this one is very reasonably priced.
Lonnie is fabulous! She is always pleasant and incredibly helpful!
awful my belongings got molded from the,m hosing bird nests! they never did anything about it! they kept upping my price, and they tried to auction my stuff after one payment was a few days late!
Thank God for Loni! We sold our home and couldn't find another so we needed storage plus packing materials too. Loni sold us everything we needed but didn't upsell us anything we wouldn't use. Moving was so stressful but with Loni's help it all went smoothly. We've recommended her facility to our in-laws who are moving next month and will recommend her to others as well. Thanks Loni, you're the best!
From the begining, Loni has been true to her word. Her storage units at 25560 location and are well kept. Additionally, everyone that works there goes out of their way to help you anyway they can. I highly recommend the Stillwater location. I currently rent 2 units...one of them is a sizeable personal pole-barn. I have rented in other cities such as Woodbury...they can't hold a candle to Stillwater. When there is fabulous management, one just feels well taken care of. Outstanding !!!
I have been planning a move from New York to Minnesota and Public storage has helped me to make this a positive experience! From the climate controlled units to the safety I feel by using their storage lockers. The ease with which I have access to the unit. Public Storage in Stillwater is great for all these reasons plus Loni made me comfortable from the moment I spoke to her! She has made this experience the Best!!!
It's been the best ever.Loni has been the greatest ever and we think that she is just the best.we just love her.
Thanks so much to Loni and Lyle for helping me with my recent relocation to Stillwater. They showed me all available units that would suit my needs and made it quick and painless to take care of my storage needs. I am impressed with the security and cleanliness of the facility and would highly recommend this location to anyone looking for a unit for themselves. Thanks again!
Loni, the property manager, was amazing. My first time renting a storage and she helped walk me through it all. Such a fun person to talk to. :-) Will definitely rent here again if I ever need it.
Great service and very accommodating, Loni was very knowledgeable. You do have to buy their monthly insurance which was a surprise for me and a little annoying so now i have my boat double covered, but it is what it is.
I have rented a number of units at this location. I have always felt comfortable leaving my personal items and business materials here. The location is well secured and always clean. I very much appreciate the excellent service from Loni and Lyle. They are very friendly and ALWAYS professional. While I very much like the ease of getting in and out of this facility, I more so appreciate the excellent service I receive. If I call and have to leave a message, my calls are always promptly returned. When I reserved a new unit a few days ago, on-line, my reservation was answered up with a follow-up phone call in less than 5 minutes! Highly recommended!
Public Storage in Stillwater is organized, clean and accessible. Staff is helpful and communicates in a timely manner, in particular Loni, who always provides me with reliable information. It's storage made easy. I highly recommend it.
I have been using the Public Storage Stillwater facility for business and personal storage for over two years. The property is well kept and I have always been able access to my unit even after heavy snow falls. The management personnel, Loni and Lyle, have been a pleasure to work with and I appreciate their communicating with me when I am late with rental payments. I recommend Public Storage to all my friends.
I have had a great experience at Public Storage. The manager, Loni is very professional, knowledgeable and always a greeting with a smile.
Loni very helpful and kind when I went to look for a unit for my belongings. She was really helpful when there was a mix up with my credit card. Everything was taken care of smoothly. If I ever need to get another unit, this would be the place I'd go! Thank Loni!!
Public Storage has served us well for the past two winters by storing our summer car safely and in a rodent free environment. The service has always been friendly and the site is easy to get around. Thanks so much!
Been use this Public Storage for over a year now and its been great. I never had any kind of problem. fair price and good hours. I would highly recommend!
Really enjoyed Loni and working with her. She was professional but also fun. Very helpful and seemed willing to do whatever necessary to ensure I was a happy renter. Great job overall.
This Public Storage site is well maintained and very secure; Loni who is the manager at this site is a true professional and a delight to do business with. Always their to answer any questions that you may have and to offer a friendly welcome with a smile!
What can you say when it comes to storage rental?... Plenty!... Lonnie, the property manager has customer service in her blood... her helpful attitude and kind smile make my decision to use Public Storage the right choice!